AVer MD120UI User manual

MD120UI Tracking Camera
User Manual

How to Clean and Disinfect
Warning
Risk of personal injury
Do not use cleaning agents containing phenol, as phenol may cause
skin burns if not rinsed thoroughly and does not contain sufficient
cleaning or disinfectant properties.
Caution
1. The camera is designed for easy cleaning and disinfection.
2. Before cleaning the camera, disconnect it from the power source.
3. Cleaning procedures should only be carried out by personnel
familiar with camera operation.
4. Do not spray cleaning fluid, especially water, into any internal
electrical equipment or parts of the camera to avoid possible short
circuits, corrosion, malfunction and electrical shock hazards to
users or service personnel.
5. Corrosive cleaning agents may cause discoloration or damage the
camera. Before using any cleaning agent, test it in an
inconspicuous area.
When
Clean the camera before and after use.
Steps
1. Disconnect the camera from a power source.
2. Cleaning personnel must wear cleaning gloves.
3. Before using cleaning alcohol, make sure it has not expired.
4. Use a cleaning cloth dampened with cleaning alcohol (75%).
5. Wipe any surface that may come into contact with the camera.
6. After wiping the camera, avoid contact with bare hands.
Frequency
No regular cleaning is required. Clean before and after use.

Symbols on this Product
The symbols on this product, including the accessories, represent the following.
The WEEE symbol.
This symbol indicates that this product must not be disposed of with your other
household waste. Instead, you need to dispose of the waste equipment by
handing it over to a designated collection point for the recycling of waste electrical
and electronic equipment. For more information about where to drop off your
waste equipment for recycling, please contact your household waste disposal
service or the shop where you purchased the product.
The CE compliance logo.
This logo indicates that the product conforms to the relevant guidelines/standards
for the European Union harmonization legislation.
The FCC compliance logo.
This logo indicates that the product conforms to Federal Communications
Commission compliance standards.
The UKCA (UK Conformity Assessed) symbol.
This symbol indicates that a product placed on the Great Britain market meets
the UKCA Marking requirements.
The RCM compliance logo.
This logo indicates that the product conforms with Australian RCM guidelines.
This logo is intended to alert the users to the presence of un-insulated
“dangerous voltage” within the product’s enclosure that may be of sufficient
magnitude to constitute a risk of electric shock to persons.
This logo is intended to alert the users to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying the appliance.
The China RoHS symbol.
The figure of this symbol represents the number of years during which no
hazardous substances would leak or mutate under normal conditions of use.
The alternating current symbol.
This symbol indicates that the power input/output for the product is alternating
current.
The direct current symbol.
This symbol indicates that the power input/output for the product is direct current.

Federal Communications Commission
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to pro-vide reasonable protection
against harmful interference when the equipment is operate din a commercial environment. This
equipment generates, uses, and can radiate radiofrequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired
operation.
This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe
A est conforme à la norme NMB-003 du Canada.
Warning
This is a class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
Remote Control Battery Safety Information
- Store batteries in a cool and dry place.
- Do not throw away used batteries in the trash. Properly dispose of used batteries through
specially approved disposal methods.
- Remove the batteries if they are not in use for long periods of time. Battery leakage and
corrosion can damage the remote control. Dispose of batteries safely and through approved
disposal methods.
- Do not use old batteries with new batteries.
- Do not mix and use different types of batteries: alkaline, standard (carbon-zinc) or
rechargeable (nickel-cadmium).
- Do not dispose of batteries in a fire.
- Do not attempt to short-circuit the battery terminals.

DISCLAIMER
No warranty or representation, either expressed or implied, is made with respect to the contents of this
documentation, its quality, performance, merchantability, or fitness for a particular purpose. Information
presented in this documentation has been carefully checked for reliability; however, no responsibility is
assumed for inaccuracies. The information contained in this documentation is subject to change
without notice.
In no event will AVer Information Inc. be liable for direct, indirect, special, incidental, or consequential
damages arising out of the use or inability to use this product or documentation, even if advised of the
possibility of such damages.
TRADEMARKS
“AVer” is a trademark owned by AVer Information Inc. Other trademarks used herein for description
purpose only belong to each of their companies.
COPYRIGHT
© 2023 AVer Information Inc. All rights reserved. | June 7, 2023
All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form or by any
means without the prior written permission of AVer Information Inc. is prohibited. All information or
specifications are subject to change without prior notice.

More Help
For FAQs, technical support, software and user manual download, please visit:
Headquarters
Download Center: https://www.aver.com/download-center
Technical Support: https://www.aver.com/technical-support
USA Branch Office
Download Center: https://www.averusa.com/pro-av/support
Technical Support: https://averusa.force.com/support/s/contactsupport
Europe Branch Office
Download Center: https://www.avereurope.com/download-center
Technical Support: https://www.avereurope.com/technical-support
Contact Information
Headquarters
AVer Information Inc.
https://www.aver.com
8F, No.157, Da-An Rd., Tucheng Dist., New Taipei City 23673, Taiwan
Tel: +886 (2) 2269 8535
USA Branch Office
AVer Information Inc., Americas
https://www.averusa.com
668 Mission Ct., Fremont, CA 94539, USA
Tel: +1 (408) 263 3828
Toll-free: +1 (877) 528 7824
Technical support: support.usa@aver.com
Europe Branch Office
AVer Information Europe B.V.
https://www.avereurope.com
Westblaak 134, 3012 KM, Rotterdam, The Netherlands
Tel: +31 (0) 10 7600 550
Technical support: eu.rma@aver.com
Japan Branch Office
アバー・インフォメーション株式会社
https://jp.aver.com
〒160-0023 日本東京都新宿区西新宿 3-2-26 立花新宿ビル 7 階
Tel: +81 (0) 3 5989 0290
テクニカル・サポート: https://jp.aver.com/technical-support
Vietnam Branch Office
Công ty TNHH AVer Information (Việt Nam)
Tầng 5, 596 Nguyễn Đình Chiểu, P.3, Quận 3,
Thành phốHồChíMinh 700000, Việt Nam
Tel: +84 (0)28 22 539 211

Contents
How to Clean and Disinfect ..........................................................................................2
Overview.........................................................................................................................1
Package Contents.......................................................................................................1
Optional Accessories ..................................................................................................1
Dimensions.................................................................................................................2
Ceiling Mount.........................................................................................................3
Wall Mount.............................................................................................................4
Pan and Tilt Angle.......................................................................................................4
Installation...................................................................................................................5
Cable Fixing Plate..................................................................................................5
Ceiling Mount.........................................................................................................6
Connections................................................................................................................7
Privacy Indicator.....................................................................................................7
LED Indicator .........................................................................................................7
Device Connection.................................................................................................8
Remote Control.........................................................................................................11
Shortcuts..............................................................................................................12
Set up the Camera.......................................................................................................13
OSD Menu................................................................................................................13
IPAddress Setup .................................................................................................13
OSD Menu Tree...................................................................................................15
Web Interface............................................................................................................18
Access the Web Interface of the Camera.............................................................18
Live View..............................................................................................................20
AI Setting .............................................................................................................22
Camera Settings ..................................................................................................24
Video & Audio.......................................................................................................26

Network................................................................................................................27
System.................................................................................................................29
AVerCamera Setting Tool............................................................................................31
Specification ................................................................................................................32
Troubleshooting...........................................................................................................35
Appendix ......................................................................................................................36
VISCA RS-232 Command Table...............................................................................36
VISCA over IP Settings.............................................................................................44
CGI Command..........................................................................................................45

1
Overview
The MD120UI Tracking Camera is a medical grade camera designed for patient monitoring. It features
infrared night vision and UV-resistant casing.
Package Contents
Camera
Power Adapter &
Power Cord
Remote Control
USB 3.0 Type-B to
Type-A Cable (1.5m)
Cable Fixing Plate
Cable Tie (x4)
Ceiling Mount
Bracket (x2)
Drill Template
M2 x 4mm
Screw (x3)
M3 x 6mm
Screw (x3)
1/4”-20 L=6.5mm
Screw (x2)
Quick Start Guide
Optional Accessories
Wall Mount Bracket
Camera Controller
(CL01)
HOME REC SNAP
MIC PRIVACYSPEAKER
X

2
Dimensions

3
Ceiling Mount

4
Wall Mount
Pan and Tilt Angle

5
Installation
Cable Fixing Plate
1. Secure the cable fixing plate using the included M2 x 4mm screws.
2. Connect the cables.
3. Fix the cables to the cable fixing plate with
cable ties through the slots.

6
Ceiling Mount
1. Secure the bracket to the ceiling.
Screw: 4 screws, M4 x 10mm (not Included)
2. Secure the bracket to the camera.
Screw: 2 screws, 1/4"-20 L=6.5mm (included)
3. Slide the bracket with the camera into the
bracket secured to the ceiling. And connect
the cables.
4. Fix the brackets with screws.
Screw: 3 screws, M3 x 6mm (included)

7
Connections
Front
1. Privacy Indicator
2. Infrared Night Vision LED*
3. IR Sensor
4. Microphone
5. LED Indicator
Side
6. IR Sensor
7. Kensington Lock
Back
8. PoE+ Port**
9. RS-232 Port
10. RS-422 Port
11. USB 3.1 Type-B Port
12. HDMI Port
13. DC Power Jack
*To avoid infrared radiation hazards, keep a distance of over 1 meter between IR LED and human
eyes when using Night Mode.
**The PoE+ port is to be connected only to PoE networks without routing to the outside plant.
Privacy Indicator
Color
Status
Solid green
Monitoring patient
No light
Privacy Mode / power off
LED Indicator
Color
Status
Solid blue
Normal
Flashing blue
Tracking is turned on
Solid orange
Standby
Flashing orange
Starting up
Solid purple
OSD menu is turned on
Flashing purple
Updating firmware

8
Device Connection
1. LAN: Connect the camera to an IP route (Note).
2. RS-232: Connect the camera to a Joystick or laptop to control the camera. You can optionally
purchase the RS-232 Adapter. The PIN definition is shown as below (Note).
Pin Definition
Function
Mini DIN9
PIN #
I/O
Type
Signal
Description
VISCA IN
1
Output
DTR
Data Terminal Ready
2
Input
DSR
Data Set Ready
3
Output
TXD
Transmit Data
6
Input
RXD
Receiver Data
VISCA OUT
7
Output
DTR
Data Terminal Ready
4
Input
DSR
Data Set Ready
8
Output
TXD
Transmit Data
9
Input
RXD
Receiver Data
5
Input
I/O
Detect DIN8/DIN9
---
Shield
---
GND
Ground
1
2
3456
789

9
1 8
3. RS-422: Connect the camera to a Joystick or laptop to control the camera. Use a CAT5e splitter
for multi-camera connection.
Pin Definition
No.
Pin
No.
Pin
1
TX+
5
TX-
2
TX-
6
RX-
3
RX+
7
RX+
4
TX+
8
RX-
CAT5e Splitter Pin Assignment
1
234
5
678
1
234
5
678 1
234
5
678
Camera
Camera/Joystick Camera/Joystick

10
4. USB Type-B: Connect the camera to a desktop or laptop for video transmission when using
third-party video conferencing software such as Skype or Teams (Note).
5. HDMI: Connect the camera to a TV or a monitor to display video output. The camera and the
connected TV or monitor must have grounding design. (Note).
6. Power: The camera and the connected TV or monitor must have grounding design. Use the
supplied power adapter and power cord to connect the camera to a power outlet and make sure
the power cord of the TV or monitor supports the grounding plug.
Note:
Accessory equipment connected to the analog and digital interfaces must be in compliance with the
respective nationally harmonized IEC standards (i.e. IEC 60950 for data processing equipment, IEC
60065 for video equipment, IEC 61010-1 for laboratory equipment, and IEC 60601-1 for medical
equipment.) Furthermore all configurations shall comply with the requirements of the system in
standard IEC 60601-1. Everybody who connects additional equipment to the signal input part or signal
output part configures a medical system, and is therefore, responsible that the system complies with
the requirements of the system in standard IEC 60601-1. The unit is for exclusive interconnection with
IEC 60601-1 certified equipment in the patient environment and IEC 60XXX certified equipment
outside of the patient environment. If in doubt, consult the technical services department or your local
representative.

11
Remote Control
The remote control requires two AAA batteries. Make sure batteries are installed properly before use.
Model: LY033
Name
Function
1. Power
Short press to turn on/off Standby Mode.
2. Home
Move the camera to the Home position.
3. Number
Pad
Press buttons 0~9 to move the camera to the
pre-configure preset positions.
Use the buttons to set up preset positions 0~9.
4. Preset
Use the Preset, Number and Direction Buttons to
set up preset positions:
1. Use the Direction Buttons to navigate a
position. Optionally use the “Zoom +” or “Zoom
-” buttons to zoom in/out the image.
2. Press and hold Preset, then press the Number
Buttons (0~9) to save this preset position.
5. Zoom +/-
Press to zoom in or zoom out the images.
6. MIC
Press to mute the microphone. Press again to
unmute.
7. Camera
Select
Select a camera to operate. Specify a number in
the OSD menu: System > Camera Selector.
8. Remote
Control
LED
When pressing the buttons on the remote control,
the LED will light red.
9. Menu
Press and hold for 3 seconds to open the OSD
menu. Edit this setting in the OSD menu: System >
Trigger OSD.
10.Snap
N/A
11.Rec
N/A
12.Reset
Use the Reset and Number Buttons to cancel a
pre-configured preset position. Press and hold
Reset, then press the Number Buttons (0~9).
13.Direction
Use the Direction Buttons to navigate the live view.
HOME REC SNAP
MIC PRIVACYSPEAKER
X
1
2
3
4
5
7
6
14
9
10
11
12
16
17
15
13
8

12
14.Volume +/-
N/A
15.Enter
When camera is on: Press Enter to adjust focus
once.
When accessing the OSD menu: Press Enter to
confirm the selection or make a selection.
16.Speaker
N/A
17.Privacy
Press to enter the Privacy mode. The camera will
move to the Privacy position and microphone will
be off.
Shortcuts
Press
To
Menu for 3 seconds
Open the OSD menu.
Menu
Close the OSD menu.
Home
Close the OSD menu and return the camera to the Home position.
Menu then Zoom
Switch between Day mode and Night mode.
Menu then Zoom
Switch between Day mode and Auto mode.
5 five times (55555)
Turn on DHCP.
6 six times (666666)
Reset the camera to factory default settings.
8 eight times (88888888)
Set the camera’s static IP address to 192.168.1.168.
Table of contents
Languages:
Other AVer Digital Camera manuals