AVer AVerTouch User manual

AVerTouch
User Manual

COPYRIGHT
© 2022 AVer Information Inc. All rights reserved.
All rights of this object belong to AVer Information Inc. Reproduced or transmitted
in any form or by any means without the prior written permission of AVer
Information Inc. is prohibited. All information or specifications are subject to
change without prior notice.
TRADEMARKS
“AVer” is a trademark owned by AVer Information Inc. Other trademarks used
herein for description purpose only belong to each of their companies.
DISCLAIMER
No warranty or representation, either expressed or implied, is made with respect to
the contents of this documentation, its quality, performance, merchantability, or
fitness for a particular purpose. Information presented in this documentation has
been carefully checked for reliability; however, no responsibility is assumed for
inaccuracies. The information contained in this documentation is subject to change
without notice.
In no event will AVer Information Inc. be liable for direct, indirect, special,
incidental, or consequential damages arising out of the use or inability to use this
product or documentation, even if advised of the possibility of such damages.

Help
Headquarters
Download Center: https://www.aver.com/download-center
Technical Support: https://www.aver.com/technical-support
USA Branch Office
Download Center: https://www.averusa.com/education/support
Technical Support: https://averusa.force.com/support/s/contactsupport
Europe Branch Office
Download Center: https://www.avereurope.com/download-center
Technical Support: https://www.avereurope.com/technical-support

Contact Information
Headquarters
AVer Information Inc.
https://www.aver.com
8F, No.157, Da-An Rd., Tucheng Dist., New Taipei City 23673, Taiwan
Tel: [phone]
USA Branch Office
AVer Information Inc., Americas
https://www.averusa.com
668 Mission Ct., Fremont, CA 94539, USA
Tel: [phone]
Toll-free: [phone]
Technical support: [e-mail]
Europe Branch Office
AVer Information Europe B.V.
https://www.avereurope.com
Westblaak 134, 3012 KM, Rotterdam, The Netherlands
Tel: [phone]
Technical support: [e-mail]
Japan Branch Office
アバー・インフォメーション株式会社
https://jp.aver.com
〒160-0023 日本東京都新宿区西新宿 3-2-26 立花新宿ビル 7 階
Tel: [phone]
テクニカル・サポート: [e-mail]
Vietnam Branch Office
Công ty TNHH AVer Information (Việt Nam)
Tầng 5, 596 Nguyễn Đình Chiểu, P.3, Quận 3, Thành phốHồChí Minh 700000,
Việt Nam
Tel: [phone]

Contents
OVERVIEW .............................................................................................................. 1
OPERATING SYSTEM (OS) SUPPORT................................................................ 1
DOWNLOADING THE APPLICATION ................................................................... 1
USING AVERTOUCH .............................................................................................. 2
Onboarding Welcome Screen .............................................................................. 2
Log in to AVerTouch Using Google Sign-in........................................................... 3
Camera Page........................................................................................................ 5
First Time Camera Setup................................................................................ 5
USB Connection...................................................................................... 5
Wi-Fi Connection..................................................................................... 6
Onboarding Wireless Document Camera in iPad......................................... 14
Onboarding Wireless Document Camera by P2P Connection..................... 18
(Windows only) ............................................................................................. 18
Add a Camera by its IP Address......................................................................... 21
Camera Discovery .............................................................................................. 22
Camera Info ........................................................................................................ 22
Favorite Camera ................................................................................................. 24
Camera Streaming View..................................................................................... 25
Toolbar in Camera Streaming............................................................................. 27
Google Classroom ........................................................................................ 27
Freeze........................................................................................................... 37
Annotation..................................................................................................... 38
Screenshot.................................................................................................... 42
Record .......................................................................................................... 43
Snip............................................................................................................... 45
Focus ............................................................................................................ 46
Rotate ........................................................................................................... 46

Presentation Tools ........................................................................................ 47
Zoom/Panning .............................................................................................. 50
Show/Hide Toolbar........................................................................................ 51
Camera Settings ........................................................................................... 52
Show/Hide Toolbar........................................................................................ 57
Camera Select .............................................................................................. 58
AVer Camera......................................................................................... 58
PIP Camera........................................................................................... 60
AI Function.................................................................................................... 62
Super Resolution................................................................................... 62
Curve-Flatten ........................................................................................ 65
Transparent screen ............................................................................... 68
Split Screen .................................................................................................. 71
Widget Mode................................................................................................. 82
Library Page ....................................................................................................... 85
Mac ............................................................................................................... 85
Drive Selection.................................................................................................... 86
Recent Section ................................................................................................... 87
Favorite Section.................................................................................................. 88
Sorting ................................................................................................................ 89
Overflow Menu – Delete, Rename, Move........................................................... 90
Sync Library........................................................................................................ 90
Upload a File to your Google Drive or Youtube Account .................................... 91
Windows ....................................................................................................... 92
Account Page ..................................................................................................... 96
Manage Accounts (Mac/iOS/Android only)......................................................... 96
Manage Drives.................................................................................................. 100
Help Guide........................................................................................................ 101
DocCam Tour.................................................................................................... 101
Version .............................................................................................................. 101
Languages ........................................................................................................ 102

Privacy Policy ................................................................................................... 102
Terms of Service ............................................................................................... 102

1
OVERVIEW
This document is help guide for AVerTouch application. In this document, you will
find information about the features present in the application and how to use those
features effectively.
OPERATING SYSTEM (OS) SUPPORT
Windows® PC & laptop (Windows® 7, 10, 11)
Mac® PC & laptop (macOS 10.15, 11, 12)
Android 7.1
iOS 12
DOWNLOADING THE APPLICATION
Please download the software from the following web links:
Global
https://www.aver.com/download-center
USA
https://www.averusa.com/education/support/avertouch
European Headquarters
https://www.avereurope.com/download-center

2
USING AVERTOUCH
Onboarding Welcome Screen
For the first-time user, you will find the onboarding welcome screen upon
launching the application. This will give you a brief introduction to the features of
the AVerTouch application.
Tips on how to add a camera:

3
Log in to AVerTouch Using Google Sign-in
1. After clicking on , you can log in to your AVerTouch account using Google
Sign-in.
2. Tick to allow AVerTouch to access your google account and click Continue.

4
3. You will see the Home page of AVerTouch.

5
Camera Page
First Time Camera Setup
This section will guide you to onboard a document camera using the application.
On AVerTouch, there are mainly two ways to access a document camera: USB
connection and Wi-Fi connection.
USB Connection
Connect a document camera to a computer via a USB cable and you can access
its live view on AVerTouch by clicking the white arrow.
[Note]:
1. If you open AVerTouch and then connect a USB camera to your computer,
the camera live view pops up automatically.
2. If you connect two USB cameras, AVerTouch will firstly activate the
camera it connected to before.

6
Wi-Fi Connection
You can connect a document camera to an external Wi-Fi router for Internet
access. After successful onboarding, you can see live view from the camera and
control the camera using Settings.
Onboarding Wireless Document Camera in
Windows/Mac/Android
Follow the steps below to connect a Wireless document camera to an external
Wi-Fi router for internet access via Windows application, Android application, and
Mac Application.
1. You will find “0 Camera Detected” text when none of the cameras are detected
by the application.
2. Once a Doccam is detected for onboarding, you will find a WHITE color
camera card with a refresh icon as shown in picture below.

7
3. In the picture above, tap on the refresh button to start onboarding your
camera. App will try to establish connection with the camera and show a
loader.

8
4. If a camera is successfully connected, then the SUCCESS message above
will appear. Otherwise, pairing failed message will appear. You can click “Try
again” to connect camera again.
5. Once the camera is connected successfully, next step is to set up the camera
with a Wi-Fi network. From the drop-down list, choose the Wi-Fi network of
your choice. Enter the password for the selected Wi-Fi network and click
“Connect”.

9
6. Next is to configure AP mode of camera. User can save camera details such
as camera name and passcode if desired and click “Done” button.

10
7. Camera will start connecting to the Wi-Fi network of your choice.
8. Once the camera is successfully connected to Wi-Fi network, you will see the
success message below.
Sometimes, it may take up to 30-40 seconds for the camera to connect to the
Wi-Fi network of your choice. So, you will find a screen with following message
and a timer of 40 seconds.

11
9. If the camera is detected before timer expiry, then the dialog will close and app
will navigate to camera card screen.
10. If camera is not connected to selected Wi-Fi successfully, the user will see the
dialogue box below.

12
11. If your attempt to retry has failed, you will see the dialogue box below.

13
12. Basic trouble shooting
①. Make sure that your laptop has Wi-Fi connection.
②. Check the Wi-Fi LED indicator of the document camera.
If the Wi-Fi LED indicator is off, the document camera is connected
to the computer via a USB cable and therefore is in USB mode. In
this case, unplug the USB cable.
Check if the Wi-Fi LED indicator on your document camera shows
it is ready for use. On AVer M15W, for instance, it should be steady
blue.
③. Access Wireless < Mode on the OSD menu of your document camera.
Make sure the Wi-Fi mode is ticked.