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Warranty Statement UK Residents
AVID HIFI Limited products are warranted against defects in materials and workmanship for a period of two years from
the original date of purchase, or no later than three years from the date of shipment to an authorized AVID agent, which
ever comes first, extending to five years subject to the product owner having submitted the Registration form
(www.avidhifi.com/register). Also the following conditions being observed:
• The product must have been purchased through an authorized AVID dealer.
• By default, the warranty is in favour of the original purchaser only, however warranties are transferable providing
the new owner completes the online product registration form. In this case, warranty obligation will pass from
dealer to manufacturer.
• During the warranty period, AVID will repair, or replace any defects due to material or workmanship, without
charge for parts or labour.
• Should product need to be returned, a written description of the defect and a photocopy of the original purchase
receipt must accompany it. Receipts must show the model, serial number, date of purchase, name and address of
purchaser and authorized dealer and the price paid.
• Returned product must be packed in the original packing and returned to AVID or original dealer by the customer
at his/her expense. AVID will pay return freight of its choice.
• The warranty is void if the product has been used or handled other than in accordance with the instruction manual
supplied, abused or misused, damaged by accident, neglect or in being transported, or the defect is due to the
product being repaired or tampered with by anyone other than AVID or a dealer with prior authorization.
• The warranty is void if the product serial number has been removed, altered or made illegible.
• The warranty is void if the product has been taken out of the country of purchase.
• AVID shall not be held liable for incidental or consequential damages of any kind arising from the sale or use of its
products.
• The warranty applies to ex-demonstration product, using manufacture date as purchase date.
• Where the product is sold under a consumer transaction (as defined by the Sale of Goods Act 1979) the statutory
rights of the purchaser are not affected by this warranty.
• Products are sold on the basis of specifications applicable at the time of sale. AVID shall have no obligation to
modify or to update products once sold.
Outside UK
AVID has formal distribution in many countries throughout the world. In each country the AVID importer has
contractually accepted the responsibility for the product warranty. Warranty should normally be obtained from the
importing agent or distributor from whom you obtained your product. In the unlikely event of service required beyond the
capability of the importer, AVID will, of course, back up the warranty.
• Where product has been either supplied directly or there is no current distributor, AVID accepts responsibility for
the warranty period. Returned product must be packed in the original packing and returned to AVID by the
customer at his/her expense. AVID will pay return freight of its choice. The warranty is only valid in the country of
purchase.
• Products outside their original destination requires that units with remaining warranty be returned to the country of
purchase for the warranty to be valid. Customer is responsible for freight both ways and all associated import and
export charges.
• Foreign distributors are not required to provide warranty service, repair or change AC mains voltage on units that
they did not originally import and sell.
• Foreign distributors may at their discretion offer service for a fee.
MISCELLANEOUS. ANY IMPLIED WARRANTIES RELATING TO THE ABOVE PRODUCT SHALL BE LIMITED TO THE
DURATION OF THIS WARRANTY. THE WARRENTY DOES NOT EXTEND TO ANY INCIDENTAL OR CONSEQUENTIAL COSTS
OR DAMAGES TO THE PURCHASER.
WARRANTOR. Inquiries regarding the Limited Warranty may be sent to the following address:
AVID HIFI Limited. Bicton Industrial Park, Kimbolton, Huntingdon. PE28 0LW ENGLAND
