AVIRE 452 003/AU User manual

Universal 3G GSM Gateway
Installation Guide
Product Part No. 452 003/AU
LED
The Universal 3G GSM gateway has 2 LEDs that indicate the device status
3G GSM Gateway
GSM
Status
LED STATUS DESCRIPTION
Status
OFF
ON
Slow Blinking
Fast Blinking
Device turned OFF
Device ON and Backup Battery Charging
Device powered by Battery Backup
Backup Battery NOT present (or not connected)
GSM
OFF
Slow Blinking
ON
Fast Blinking
GSM Network Searching, Low GSM Signal Level, SIM card not present, PIN not inserted
Good GSM Signal Level
Very Good GSM Signal Level
Roaming Services
RCM (Regulatory Compliance Mark)
Ref no. 452 856 (GB) Version 2

CONNECTIONS
CONNECTOR DESCRIPTION
A PWR Power supply connector
B USB USB connector for upgrades
C TEL1/TEL2 RJ11 FXS connectors
D Antenna SMA/f connector for external GSM antenna
E SIM SIM connector
F Switch Switch for the device power o-on
C B D A E F
INSTALLATION
1. Location: It is recommended that the device be installed at the highest point
(e.g. motor room or top of shaft)
2. Connect the GSM antenna to the SMA connector being careful not to over-
tighten. The antenna should be placed a minimum of 3 metres from the
GSM unit
3. Insert the SIM Card into the SIM holder. Be sure the SIM is inserted in the
correct orientation with the gold contacts facing downwards.
4. Connect the Emergency Telephone to the TEL1 connector. If connecting
more than one emergency telephone either daisy chain the connection
between the telephones or use a junction block to split the connection from
the device.
5. Connect the power supply and turn the GSM Gateway on using the switch.
It is possible to connect up to eight Memcom+or C100 emergency telephones
to the GSM.
Emergency Telephone
INITIAL SETUP
A few seconds after power on, at the end of the self test, you will see one of the following situations.
LED Regular situation PIN required Roaming/Virtual Operator
GSM Blinking / ON OFF Flashing
Status ON ON ON

Regular situation: Check there is a good GSM signal level, in order to call and receive the voice call (GSM LED ON or
Blinking).
PIN required: enter the PIN code,
When ‘GSM Status’ is active the C100 will perform the following actions:
If the GSM signal strength is below the minimum required to place a call or a SIM fault is detected (e.g. the SIM card has
been removed), the C100 will treat this as a phone line failure and play a line ‘fault alert’ message.
In the event that the C100 detects a GSM battery failure or a mains power failure to the GSM, the C100 will place a
technical call (only applicable if using Memco ETR Software).
The C100 detects faults by communicating with the GSM over the ‘local loop’ (the immediate connection between the
C100 and GSM).
If connecting the C100 to more than one GSM, or to a land line with a GSM as a “fallback”, using a line selector; the C100
will only respond to a fault received from the GSM unit to which the C100 is directly connected. In these instances the
C100 will therefore only play a line fault alert if it loses all means of external communication.
Monitoring the Universal 3G GSM Gateway using the Memco C100
HW Monitoring >
Power Supply ü
Battery ü
Phone Line ü
Spkr/mic. ü
AS û
GSM Status ü
1. Turn the GSM Gateway o using the switch, and disconnect the
unit from the mains power supply
2. Remove the top cover from the unit
3. Remove the PCB board from the pins on the lower case
4. Disconnect the connector as shown in the picture
5. Remove the old backup battery (dispose of batteries in line with all
local and national regulations)
6. Ax the new battery (Avire part number 452 880) to the back of
the lower case. Only use Avire batteries.
7. Re-assemble the unit
8. Connect the GSM Gateway to the mains power supply and turn the
unit on using the switch
Replacing the battery
The GSM gateway is supplied with a backup battery (Li-ion Polymer 3.7V - 1400mAh rechargeable). The battery provides
approximately* 6 hour standby and 1 hour 30 minutes of talk time.
* Battery life depends on several factors i.e. operating temperature or 3G signal strength
When connecting the Universal 3G GSM to the Memco C100 emergency telephone, the C100 can monitor the GSM signal
strength, SIM status, battery condition, and mains power supply
C100 is supplied with certain standard factory programming settings, specically tailored for the Australia and New
Zealand lift industries (see www.avire-global.com/AU/ for more details). One of these default setting is ‘GSM Status’, see
below for the relevant section of the C100 programming menu:

If using the Universal 3G GSM with an emergency telephone other than the C100, the GSM can be congured remotely
and send status information via SMS to a list of authorised users.
Two types of authorised user prole can be congured:
• Up to 4 users who have permission to congure and request information messages from the Universal GSM
• Up to 4 users who can receive SMS information messages from the Universal GSM.
NOTE: If no numbers are set to congure then any user can remotely manage the GSM
The authorised user list can be setup by sending the following SMS to the Universal GSM unit:
*1 # ID # conf1 , conf2 , conf3 , conf4 # dest1 , dest2 , dest3 , dest4
Conguration of the Authorised User List
Command Description
*1 Conguration message start
# Separator
ID GSM ID - maximum 8 alphanumeric characters - Default: 3GLIFT
# Separator
conf1 Number enabled to congure GSM
, Separator
conf2 Number enabled to congure GSM
, Separator
conf3 Number enabled to congure GSM
, Separator
conf4 Number enabled to congure GSM
# Separator
dest1 Number enabled to receive messages from GSM
, Separator
dest2 Number enabled to receive messages from GSM
, Separator
dest3 Number enabled to receive messages from GSM
, Separator
dest4 Number enabled to receive messages from GSM
Notes: All telephone numbers must have the international prex e.g. +44 for UK
Example conguration message:
*1#3GLIFT#[phone],[phone]#[phone],[phone]
SMS Remote Conguration and Management of the Universal 3G GSM
When the GSM has received a message it will check if the message is from the list of authorised numbers.
• If the message is from an unauthorised number then it will be ignored
• If the message is from an authorised number, and is correctly formatted, then a message reading ‘ACK’ will be
received
• If the message is from an authorised number, and is incorrectly formatted, then a message ‘NACK’ will be received
All the messages from the GSM start with an index number followed by a #. This index number starts at 0 and will
increment to 255 before resetting to 0. This will reset if the GSM is powered down.
Example of successful conguration message:
2 # *1 3GLIFT # ACK
Conguration acknowledgement messages

The Universal GSM can be congured to send warning messages if the backup battery is running low.
There are two battery warning messages:
1. A low battery message is sent when the battery has >= 60 minutes capacity.
2. A shutdown warning message is sent when there is between 5 and 30 minutes of battery life left.
The ‘Battery Low’ and ‘Shutdown in Progress’ messages are setup by default but can be changed using the following
message:
*2 # First msg text , 60 # Second msg text , 5 # N retry , Time retry
Command Description
*2Conguration message start
# Separator
First msg text Battery Low message text sent when the battery has >= 60 minutes capacity - max 30 characters -
Default = Battery Low
, Separator
60 Fixed value
# Separator
Second msg text Shutdown in Progress message sent when there is between 5 and 30 minutes of battery life left -
max 30 characters - Default = Shutdown in progress
, Separator
5 Fixed value
# Separator
N retry Number of attempts to send SMS - can be set between 0 and 9 - Default = 2
, Separator
Time retry Waiting time before a repeat sending of the SMS - can be set between 0 and 9 Default = 1
Example:
*2#Battery Low,60#Shutdown in progress,5#2,1
As in the conguration message ‘ACK’ and ‘NACK’ messages will be received.
4#*2#3GLIFT#ACK
5#*2#3GLIFT#NACK
The low battery setup can then be checked by sending the following message:
*2?
Then this SMS will be received:
6*2#Battery Low,60#Shutdown in progress,5#2,1
To check conguration, send the following message to the Universal GSM:
*1?
Provided the sender is an authorised number then the following example will be received:
3#*1#3GLIFT#[phone],[phone]#[phone],[phone]
Conguration check
Low battery warning setup

Low battery warning messages
When the GSM battery has >= 60 minutes capacity or between 5 and 30 minutes of battery life left the following SMS
will be sent:
7#*B#3GLIFT#Battery Low
8#*B#3GLIFT#Shutdown in progress
GSM status request message
Authorised numbers can request information about the GSM including signal level, battery & power status, rmware etc,
by sending the following message:
INFO
An SMS detailing the following information will be sent by the device:
• Device ID
• GSM Operator
• GSM Signal
• GSM Network info
• Battery Status
• PCB Firmware
• GSM Firmware
• IMEI number
• Date and time
• Autotest SMS frequency and time
• List of Autotest SMS recipients
A full breakdown of the message is shown on the following page.
DEVICE REBOOT
Users can remote reboot the device with the following message:
RESET
After the reception of the message, the device answers with an ACK message then will re-boot.
DECLARATION OF CONFORMITY
The Avire Universal 3G GSM, part number 452 003/AU, conforms to the requirements of the standards listed below.
Regulatory Compliance Mark CE Mark 1999/5/EC 9th March 1999, R&TTE
EN 50385 EN 55032 EN 55024
EN 301 489-1 EN 301 489-7 EN 301 489-24
EN 301 511 EN 301 908-2 EN 60950-1 + A11 + A1 + A12 + A2

3G GSM AU IG V102 (GB) MD/02.03.2017
Command Description
Message index SMS index - 0 to 255
# Separator
INFO
# Separator
ID Device ID - default = 3GLIFT
, Separator
GSM operator GSM operator name
, Separator
GSM signal GSM signal level indicated by a letter (H= high, M =
medium, L= low) and a value from 1 to 31. Example H27 =
very good signal.
, Separator
GSM network info Can be either Home, Roaming or Forbidden
# Separator
Battery status Absent = no battery tted or faulty battery
Charge = battery charging
In use = no mains power but battery present
Low = no mains power and battery life < 60 minutes
# Separator
PCB rmware Firmware of main PCB
# Separator
GSM rmware Firmware of the GSM module
, Separator
IMEI GSM Module IMEI
# Separator
YYMMDD Current date of the system
, Separator
hhmm Current time of the system
# Separator
Autotest SMS frequency Autotest period:
0 = disabled
1 = every day
2 = every 2 days etc
, Separator
Autotest SMS: hour Hour of sending autotest SMS
, Separator
Autotest SMS: Receiver 1 Recipient 1 of autotest SMS
, Separator
Autotest SMS: Receiver 2 Recipient 2 of autotest SMS
,Separator
Autotest SMS: Receiver 3 Recipient 3 of autotest SMS
,Separator
Autotest SMS: Receiver 4 Recipient 4 of autotest SMS
Avire Global Pte Ltd
Unit 16, 69-73 O’Riordan Street
P O Box 6414
Alexandria
NSW 2015
T: [phone]
F: [phone]
E: [e-mail]
W: www.memco-global.com
W: www.avire-global.com
GSM status request message breakdown