AVM FRITZ!Card PCI User manual


2FRITZ!Card PCI
FRITZ!Card PCI
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FRITZ!Card PCI – Contents 3
Contents
1Welcome 6
1.1 What Does FRITZ!Card PCI Include? . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
1.2 Package Contents? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
1.3 Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
2 Installation 9
2.1 FRITZ!Card PCI Hardware Installation and Connection to ISDN. . . . . . .9
2.2 What Is Installed? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.3 Installing the Driver Software in Windows XP. . . . . . . . . . . . . . . . . . . .12
2.4 Installing the Driver Software in Windows Me . . . . . . . . . . . . . . . . . . . 13
2.5 Installing the Driver Software in Windows 2000 . . . . . . . . . . . . . . . . . 15
2.6 Installing the Driver Software in Windows 98. . . . . . . . . . . . . . . . . . . .16
2.7 Installing the Communications Software FRITZ! . . . . . . . . . . . . . . . . . . 17
2.8 AVM ISDN CAPI Port Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . .18
2.9 Where to Find What After Installation . . . . . . . . . . . . . . . . . . . . . . . . . .19
2.10 Installing Individual Software Components . . . . . . . . . . . . . . . . . . . . 20
2.11 How to Perform an Update of the Driver Software . . . . . . . . . . . . . . . 20
3 Removing FRITZ!Card PCI 23
3.1 Removing Software in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
3.2 Removing Software in Windows Me and 98 . . . . . . . . . . . . . . . . . . . . .24
3.3 Removing Software in Windows 2000. . . . . . . . . . . . . . . . . . . . . . . . . .25
4 FRITZ!: Internet and ISDN Software 27
4.1 The Many Facets of FRITZ!. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
4.2 Blocking Numbers With ISDNWatch . . . . . . . . . . . . . . . . . . . . . . . . . . .29
4.3 Going Online with FRITZ!web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
4.4 Faxing with FRITZ!fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
4.5 MSNs for FRITZ! Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
4.6 ISDN and the Internet with Windows System Services . . . . . . . . . . . .33

4FRITZ!Card PCI – Contents
5 How FRITZ!Card PCI Works 35
5.1 FRITZ!Card PCI on the ISDN Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
5.2 How Does an ISDN-Controller Work? . . . . . . . . . . . . . . . . . . . . . . . . . . .37
5.3 Ready to Receive on Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
6 Information, Updates and Support 42
6.1 Information Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
6.2 Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
6.3 Assistance from AVM Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Index 46
Declaration of CE Conformity 48

FRITZ!Card PCI – Typographical Conventions 5
Typographical Conventions
The following typographic conventions and symbols are
used in this manual to make reading easier and to empha-
size important information.
Highlighting
The table below explains the highlighting conventions used
in this manual.
Symbols
The following graphic symbols in the manual always appear
in connection with text printed in gray italics:
FRITZ! marks useful hints to assist you in working with the
product.
The hand indicates important instructions that must be
observed to avoid malfunctions.
Highlighting Function Example
Quotation marks Keys, buttons, icons,
tabs, menus,
commands
“Start / Programs” or
“Enter”
Capital letters Path and file names in
running text
SOFTWARE\INFO.PDF
or README.DOC
Pointed brackets Variables <CD-ROM drive>
Typewriter font Information to be typed
in using the keyboard
a:\setup
Gray italics Hints, instructions and
warnings, always
accompanied by a
symbol in the margin
... For more informa-
tion, see ...

Welcome
6FRITZ!Card PCI – 1 Welcome
1 Welcome
Welcome to the world of ISDN! This manual is your introduc-
tion to ISDN communication with FRITZ!Card PCI. It contains
important information about the scope of functions, opera-
tion and installation of your ISDN-Controller and the corre-
sponding software. The manual also tells you how to use
ISDN services and how to access the Internet.
1.1 What Does FRITZ!Card PCI Include?
FRITZ!Card PCI by AVM presents a communications package
which makes available the advantages of ISDN: high
transmission speed, fast connection, optimum line quality
and maximum operating reliability.
The FRITZ!Card PCI communications package consists of:
zthe AVM ISDN-Controller FRITZ!Card PCI with its associ-
ated driver software,
zFRITZ!, the ISDN communications software
(See the FRITZ! manual in PDF format and section “The
Many Facets of FRITZ!” on page 28 for more informa-
tion.)
zand the AVM system drivers AVM ISDN CAPI Port Driver,
AVM ISDN NDIS WAN CAPI Driver and the AVM ISDN TAPI
Services for CAPI.
For more information on the AVM system drivers, see
section “Going Online with FRITZ!web” on page 29 and
the corresponding Help files.

Package Contents?
FRITZ!Card PCI – 1 Welcome 7
1.2 Package Contents?
The box contains:
z1 FRITZ!Card PCI
The ISDN-Controller FRITZ!Card PCI establishes the
connection between your computer and ISDN.
z1 ISDN cable
With the ISDN cable provided, FRITZ!Card PCI is
connected to the ISDN jack.
z1 FRITZ!Card PCI CD with
–driver software for FRITZ!Card PCI
–FRITZ!, the ISDN communications software
–AVM system drivers
–documentation for all enclosed AVM products
The CD_INFO.HTM file in the root directory of the
installation CD describes the contentes of the CD.
z1 FRITZ!Card PCI manual (which you’re reading now)
Documentation for the FRITZ!Card PCI ISDN-Controller

Installation Requirements
8FRITZ!Card PCI – 1 Welcome
1.3 Installation Requirements
In order to operate FRITZ!Card PCI, you must have the
following:
z1 ISDN access
z1 computer with an Intel Pentium II processor (or a com-
parable AMD processor), 64 MB RAM and a hardware
configuration suitable for the operating system.
zYour computer must have a free PCI slot and a free inter-
rupt for this slot.
zThe operating system Microsoft Windows XP, Me, 2000
or Windows 98 must be installed.
zTo operate FRITZ!fon or other telephony software, you
must have a sound card and driver with full-duplex ca-
pability, and suitable sound input/output equipment
(such as a headset).
zThe “Stand-by” and “Remote Wake Up” functions are
available with the operating systems Windows XP, Me
and Windows 2000 if your computer is ACPI-capable
and the CAPI driver is installed. For more information
about the requirements for ACPI, see the section “Does
the Computer Support ACPI?” on page 40.
You can install FRITZ!Card PCI if your computer meets all of
these requirements.
FRITZ!Card PCI and the software supplied with it is designed
as a solution for stand-alone PCs, not for network operation.
They are designed to connect only one single PC to the ISDN
line.

Installation
FRITZ!Card PCI – 2 Installation 9
2 Installation
FRITZ!Card PCI can be installed in the operating systems Win-
dows XP, Windows Me, Windows 2000 and Windows 98.
In some operating systems the display of menus and folders
can be changed. The following instructions are based on the
standard installation of each operating system.
FRITZ!Card PCI is installed in two steps:
zPhysically installing the AVM ISDN-Controller FRITZ!Card
PCI in the computer and connecting it to ISDN.
zInstalling the software components of FRITZ!Card PCI
using a joint installation program.
2.1 FRITZ!Card PCI Hardware Installation
and Connection to ISDN
Proceed as follows to install FRITZ!Card PCI and connect it to
ISDN.
1. Switch off your computer and any connected devices
and then unplug the power supply.
2. Loosen the screws of the computer housing and open
the computer.
3. Select a free PCI slot and remove the blanking plate
from the top end of the slot.
4. Insert the ISDN-Controller FRITZ!Card PCI into the slot,
connector strip first, until the card is positioned firmly.

FRITZ!Card PCI Hardware Installation and Connection to ISDN
10 FRITZ!Card PCI – 2 Installation
How to insert the FRITZ!Card PCI is illustrated in the
figure below:
Inserting the FRITZ!Card PCI into the PCI slot
5. Screw the ISDN-Controller tightly to the top end of the
slot.
6. Close the computer, screw the housing back together,
and plug the power cable back into the socket.
7. Remove the enclosed ISDN cable from the package. The
ISDN cable has identical plugs fitted to both ends. In-
sert one plug into the socket of the ISDN-Controller.
8. Plug the other end of the ISDN cable into the ISDN out-
let.
Now the software components of FRITZ!Card PCI can be in-
stalled. Read the following sections for instructions.

What Is Installed?
FRITZ!Card PCI – 2 Installation 11
2.2 What Is Installed?
During the initial installation, the installation program sets
up the following software components:
zthe driver software for FRITZ!Card PCI
The driver software for the ISDN-Controller FRITZ!Card
PCI is loaded automatically when Windows is started.
The exact steps taken to install the driver software dif-
fer among the operating systems Windows XP, Me, 98
and 2000. Read the section that describes the driver
software installation for your operating system.
zthe FRITZ! communications software
See the section “The Many Facets of FRITZ!” on page 28
for more information.
zAVM ISDN CAPI Port Driver
See the section “ISDN and the Internet with Windows
System Services” on page 33 for more information.
zthe AVM ISDNWatch program, software for monitoring
ISDN activities
See the section “Blocking Numbers With ISDNWatch”
from page 29 for more information.
If you already have individual software components such as
FRITZ! installed, read the instructions in section “Installing
Individual Software Components” on page 20.
In the section “Where to Find What After Installation” on
page 19 you will find information about the locations of the
various software components on your computer after instal-
lation.
Once installation is complete, additional AVM system drivers
and software may be installed for online services (see the
section “ISDN and the Internet with Windows System Servic-
es” on page 33).

Installing the Driver Software in Windows XP
12 FRITZ!Card PCI – 2 Installation
2.3 Installing the Driver Software in
Windows XP
Administrator rights are required to install the driver
software in Windows XP Professional.
Once the FRITZ!Card PCI has been inserted in your computer,
proceed as follows:
1. Switch on your computer.
2. The driver software for the FRITZ!Card PCI is already con-
tained in the Windows XP operating system and is in-
stalled automatically when the computer is started.
3. A message in the task bar indicates that FRITZ!Card PCI
was found and has been installed. This message disap-
pears after a few seconds.
Windows XP has detected new hardware
4. To check that the FRITZ!Card PCI installation was suc-
cessful, open the “Device Manager” by clicking through
“start / Control Panel / Performance and Maintenance /
System / Hardware / Device Manager”. Double-click
“Network adapters”. The list contains the entry “AVM
ISDN-Controller FRITZ!Card PCI”.
This concludes installation of the FRITZ!Card PCI drivers de-
livered with the hardware in Windows XP. FRITZ!Card PCI is
now ready for immediate operation.
To make sure that the latest version of these drivers is in-
stalled, it may be necessary to update the drivers with the in-
stallation program included on the FRITZ!Card PCI installa-
tion CD:
1. Insert the FRITZ!Card PCI CD and run the program SET-
UP.EXE in the WINDOWS.XP folder.
The installation program for FRITZ!Card PCI starts.

Installing the Driver Software in Windows Me
FRITZ!Card PCI – 2 Installation 13
2. In its sign-on window, select your language and click
“Continue”.
3. In the next dialog, select “Update” and confirm by click-
ing “Continue”.
4. In the next dialog Windows may indicate that you are
about to install software not digitally signed by Mi-
crosoft. This prompt depends on the driver signature
options set on your computer. Answer the prompt with
“Continue Anyway”. Repeat this procedure in the next
dialog for the AVM ISDN NDIS WAN CAPI Driver.
5. The next window informs you that the drivers have been
updated successfully. Click “Finish” to end the installa-
tion.
6. Answer “No” in the next dialog so that your computer
will not be rebooted.
This concludes the update of the FRITZ!Card PCI driver soft-
ware.
In the next step, install the FRITZ! communications software.
For more information, see the section “Installing the Commu-
nications Software FRITZ!” on page 17.
2.4 Installing the Driver Software in
Windows Me
Once the FRITZ!Card PCI has been inserted in your computer,
proceed as follows:
1. Start the computer and then insert the FRITZ!Card PCI
CD.
2. The “Add New Hardware” wizard recognizes a new Plug
& Play device to be installed.
3. When asked: “What would you like to do?”, select the
option “Automatic search for a better driver (Recom-
mended).”
4. Select the entry <CD-ROM DRIVE>:\WINDOWS.ME\
FPCISET.INF in the list of entries found and confirm with
“OK”.

Installing the Driver Software in Windows Me
14 FRITZ!Card PCI – 2 Installation
List of drivers found
5. When the message “Windows has finished installing
the software selected that your new hardware device re-
quires.” appears, click “Finish”.
Next, the welcome window of the installation program
for the AVM ISDN-Controller FRITZ!Card PCI appears
automatically.
6. Specify the folder in which the driver software is to be
installed on your computer.
7. As a final step of the driver software installation, a mes-
sage box is displayed showing the configuration of the
ISDN-Controller FRITZ!Card PCI.
Then a message that the FRITZ! communications software
can be installed appears. Continue with the section “Install-
ing the Communications Software FRITZ!” on page 17.
Windows Me includes an “ISDN Configuration Wizard”. This
Wizard can be used neither to install ISDN hardware and
software correctly, nor to set up an ISDN connection. It can
only be used to configure a previously installed AVM ISDN
NDIS WAN CAPI driver (one of the AVM system drivers).

Installing the Driver Software in Windows 2000
FRITZ!Card PCI – 2 Installation 15
2.5 Installing the Driver Software in
Windows 2000
Administrator rights are required to install the driver
software in Windows 2000.
Once the AVM ISDN-Controller FRITZ!Card PCI hardware has
been inserted in your computer, the next step is to install the
driver software for the ISDN-Controller. Proceed as follows:
1. Switch on your computer.
2. The “Found New Hardware Wizard” recognizes a new
Plug & Play device to be installed. Click “Next”.
3. In the next window, select the option “Search for a suit-
able driver for my device (recommended)” and confirm
your selection with “Next”.
4. In the next window, select the option “CD-ROM drives”
and confirm by clicking “Next”.
5. The program reports that a driver was found. Click
“Next” to install the driver.
6. In the next dialog Windows may indicate that you are
about to install software not digitally signed by Mi-
crosoft. This prompt depends on the driver signature
options set on your computer. Answer the prompt with
“Yes”. Repeat this procedure in the next dialog for the
AVM ISDN NDIS WAN CAPI Driver.
7. Conclude the installation by clicking “Finish”.
Then a message that the FRITZ! communications software
can be installed appears. Continue with the section “Install-
ing the Communications Software FRITZ!” on page 17.

Installing the Driver Software in Windows 98
16 FRITZ!Card PCI – 2 Installation
2.6 Installing the Driver Software in
Windows 98
Once the AVM ISDN-Controller has been inserted in your
computer, turn your computer back on. Windows 98 auto-
matically detects that a new Plug and Play device is present:
the ISDN-Controller. The “Add/Remove Hardware Wizard” is
started.
Insert the FRITZ!Card PCI CD and follow the instructions on
the screen. Note the following:
1. When asked: “What do you want Windows to do?”, se-
lect the option “Search for the best driver for your de-
vice. (Recommended).”
2. When the program asks where the driver is located, ac-
tivate only the option “CD-ROM drive”.
Specifying the driver location in Windows 98
3. When the message “Windows has finished installing
the software selected that your new hardware device re-
quires.” appears, click “Finish”.
Next, the welcome window of the installation program
for the AVM ISDN-Controller FRITZ!Card PCI appears
automatically.
4. Specify the folder in which the driver software is to be
installed on your computer.

Installing the Communications Software FRITZ!
FRITZ!Card PCI – 2 Installation 17
5. As a final step of the driver software installation, a mes-
sage box is displayed showing the configuration of the
ISDN-Controller FRITZ!Card PCI.
Once the driver software installation has been completed, a
message reports that the FRITZ! communications software
can be installed. For more information, read “Installing the
Communications Software FRITZ!” on page 17.
Windows 98 includes an “ISDN Configuration” wizard. This
Wizard can be used neither to install ISDN hardware and
software correctly, nor to set up an ISDN connection. It can
only be used to configure a previously installed AVM ISDN
NDIS WAN CAPI driver (one of the AVM system drivers).
2.7 Installing the Communications
Software FRITZ!
1. The welcome screen of the FRITZ! installation appears.
Click “Next”.
2. Specify the folder in which the FRITZ! communications
software is to be installed on your computer.
3. The next step is to specify the program folder for FRITZ!
in the Start menu.
4. The next dialog asks whether you would like to perform
a simple installation or an installation with configura-
tion.
Installation: The FRITZ! modules are installed with
default settings in the specified folder. All program
settings can be changed in the individual FRITZ!
modules after installation. Please see the Online Help
for instructions.
Installation with Configuration: A number of basic
settings can be made during installation, for example,
information for operation at a PBX.

AVM ISDN CAPI Port Driver Installation
18 FRITZ!Card PCI – 2 Installation
2.8 AVM ISDN CAPI Port Driver
Installation
Upon conclusion of the FRITZ! communications software in-
stallation, you can install the AVM ISDN CAPI Port Driver. A
window with four settings pages is displayed:
zModems
Select here the CAPI Port modems you would like to in-
stall, such as “AVM ISDN Internet (PPP over ISDN)” for a
connection to an Internet Service Provider using Win-
dows’ Dial-Up Networking. View information about the
individual modems by clicking a modem and then
pressing “F1”.
zPort
On this settings page you can assign specific COM ports
to the virtual modems. If no special COM port settings
are required in your system, simply confirm the default
settings.
zMSN
On this settings page you may separate the online
charges from the charges for voice connections. To use
this option, an MSN must be entered on the “MSN” set-
tings page. Online connections then will be charged to
this number.
zAVM Test Connection / Fast Internet over ISDN
Define here whether two new connections should be
configured in Dial-Up Networking during installation of
the AVM ISDN CAPI Port Driver: AVM Fast Internet and
AVM Intranet. Dial-Up Networking must already be in-
stalled on your computer.
These connections are only designed to check that the
program functions properly. They cannot be used to
establish a connection to the Internet.
This completes software installation for the FRITZ!Card PCI.
Restart your computer.

Errors During Installation: What to Do
FRITZ!Card PCI – 2 Installation 19
Errors During Installation: What to Do
If errors occurred during installation and the software com-
ponents of FRITZ!Card PCI were not installed correctly, pro-
ceed as follows:
1. Remove all of the installed FRITZ!Card PCI components
by following the instructions in the sections “Removing
Software in Windows XP” on page 23, “Removing Soft-
ware in Windows Me and 98” on page 24 or “Removing
Software in Windows 2000” on page 25, respectively.
2. Restart your computer.
3. Repeat the complete software installation.
If you want to install individual FRITZ!Card PCI software
components, please read the instructions in the section
“Installing Individual Software Components” on page 20.
2.9 Where to Find What After Installation
After installation with default settings you will find the soft-
ware components of FRITZ!Card PCI at the following loca-
tions:
The entry “AVM ISDN-Controller FRITZ!Card PCI” is included
in the Device Manager.
The FRITZ! modules are contained in the “FRITZ! ISDN and In-
ternet” icon on your desktop as well as in the “FRITZ!” pro-
gram group. For information on features and operation of the
FRITZ! modules, please see the chapter “FRITZ!: Internet and
ISDN Software” on page 27.
If you have installed the AVM ISDN CAPI Port Driver, a link to
the Help file for the ISDN CAPI Port Driver is created on your
desktop.
The ISDNWatch program is located in the “Startup” folder of
the Start menu. This program monitors and logs the B-chan-
nel activities of your FRITZ!Card PCI. The ISDNWatch icon in
the task bar indicates the operation status of the B channels

Installing Individual Software Components
20 FRITZ!Card PCI – 2 Installation
used by the ISDN-Controller. All connection charges accrued
are listed and compiled in the statistics. For details, see the
section “Blocking Numbers With ISDNWatch” on page 29.
2.10 Installing Individual Software
Components
Certain software components may already be installed on
your computer, such as FRITZ!, for example. In this case you
may want to install only certain individual components from
the product CD. You can do so as follows:
zTo install the FRITZ!Card PCI driver software, open the
README.DOC file in the folder named for your
<OPERATING SYSTEM> on the CD, and follow the instruc-
tions it contains.
zTo install the FRITZ! communications software, run the
program file SETUP.EXE in the folder SOFTWARE/FRITZ!
on the installation CD.
zThe AVM ISDN CAPI Port Driver is installed using the
SETUP.EXE file located in the SOFTWARE\CAPIPORT\
CAPIPORT.<OPERATING SYSTEM>\<LANGUAGE> folder on
the CD.
The CD_INFO.HTM file in the root directory of the FRITZ!Card
PCI CD lists the contents of the CD.
2.11 How to Perform an Update of the
Driver Software
AVM continuously extends the functionality of the driver
software for your FRITZ!Card PCI. To ensure that your installa-
tion of FRITZ!Card PCI is always up to date, you should install
new driver software whenever new drivers are made avail-
able. To do so, proceed as follows:
1. Open the following Internet page:
www.avm.de/en/download
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