AVPro Edge AC-AEX-RC-HUB User manual

AUDIO CENTRALIZER
WITH STEREO MATRIXING
AC-AEX-RC-HUB
User Manual

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CONTENTS
Contents ...........................................................................................................................................................................................................2
Important Safety Instructions...................................................................................................................................................................4
Introduction.....................................................................................................................................................................................................6
Compatible Devices.................................................................................................................................................................................6
AC-AEX-T.................................................................................................................................................................................................6
Product Overview..........................................................................................................................................................................................7
Box Contents..............................................................................................................................................................................................7
Technical Specifications .........................................................................................................................................................................7
Front and Rear Panels.............................................................................................................................................................................8
Installation .......................................................................................................................................................................................................9
Rack Mounts...............................................................................................................................................................................................9
Mounting Feet Assembly.......................................................................................................................................................................9
Grounding Cable.................................................................................................................................................................................... 10
Front Panel Control ................................................................................................................................................................................... 10
View Input/Output Mapping............................................................................................................................................................. 10
Configure Mode..................................................................................................................................................................................... 10
Wiring and Connections.......................................................................................................................................................................... 11
Audio Connections................................................................................................................................................................................ 11
RS-232 Control....................................................................................................................................................................................... 12
LAN Wiring............................................................................................................................................................................................... 12
Initial Setup................................................................................................................................................................................................... 13
Connecting the Devices ...................................................................................................................................................................... 13
Locating the IP Address ...................................................................................................................................................................... 13
Accessing the Web UI.......................................................................................................................................................................... 14
OTA Cloud Services.......................................................................................................................................................................... 14
Navigating the Web UI ............................................................................................................................................................................ 16
Matrix......................................................................................................................................................................................................... 17
Matrix Switching................................................................................................................................................................................ 17
I/O Config................................................................................................................................................................................................. 18
Stereo Audio Input Settings.......................................................................................................................................................... 18
Stereo Audio Output Settings...................................................................................................................................................... 18
Output Following.............................................................................................................................................................................. 19
Audio Configuration ........................................................................................................................................................................ 20

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System ....................................................................................................................................................................................................... 21
IP Settings............................................................................................................................................................................................ 21
IP Control ............................................................................................................................................................................................. 22
Admin Web Interface....................................................................................................................................................................... 22
User Web Interface........................................................................................................................................................................... 23
Cloud Services.................................................................................................................................................................................... 24
Hardware.............................................................................................................................................................................................. 25
Console...................................................................................................................................................................................................... 26
Command List .................................................................................................................................................................................... 26
Troubleshooting......................................................................................................................................................................................... 28
Maintenance ................................................................................................................................................................................................ 28
Damage Requiring Service ..................................................................................................................................................................... 28
Support .......................................................................................................................................................................................................... 29
Warranty........................................................................................................................................................................................................ 29
The Basics................................................................................................................................................................................................. 29
Coverage Details.................................................................................................................................................................................... 29
Red Tape................................................................................................................................................................................................... 29
Obtaining an RMA................................................................................................................................................................................. 30
Shipping.................................................................................................................................................................................................... 30
Limitation on Liability........................................................................................................................................................................... 30
Exclusive Remedy .................................................................................................................................................................................. 31

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IMPORTANT SAFETY INSTRUCTIONS
Before installing, configuring, and operating the devices and other vendor equipment, AVPro Edge
recommends that each dealer, integrator, installer, and all other necessary personnel access and read all the
required technical documentation, which can be located by visiting AVProEdge.com.
Read and understand all safety instructions, cautions, and warnings in this document and the labels on
the equipment.
Safety Classifications in this Document
NOTE:
Provides special information for installing, configuring, and operating the devices.
TIP:
Provides suggestions and considerations for installing, configuring, and
operating the devices.
IMPORTANT:
Provides special information that is critical for installing, configuring, and
operating the equipment.
CAUTION:
Provides special information for avoiding situations that may cause damage to
the devices.
WARNING:
Provides special information for avoiding situations that may cause physical
danger to the installer, end user, etc.
Electrical Shock Prevention
ELECTRIC SHOCK:
The source power poses an electrical shock hazard that can potentially cause serious injury to installers and end
users.
ELECTRICAL DISCONNECT:
The source power outlet and power supply input power sockets should be easily accessible to disconnect power in
the event of an electrical hazard or malfunction.
Weight Injury Prevention
WEIGHT INJURY:
Installing some of the MXNet devices requires two installers to ensure safe handling during installation. Failure to
use two installers may result in injury.

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Safety Statements
Follow all of the safety instructions listed below and apply them accordingly. Additional safety information will
be included where applicable.
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use these devices near water.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two
blades with one wider than the other. A grounding-type plug has two blades and a third grounding
prong. The wide blade or third prong are provided for your safety. If the provided plug does not fit
into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the devices.
11. Only use attachments and accessories specified by the manufacturer.
12. Unplug these devices during lightning storms or when unused for long periods of time.
13. To reduce the risk of electric shock or damage to these devices, never handle or touch the devices
and power cord if your hands are wet or damp. Do not expose these devices to rain or moisture.
14. Refer all servicing to qualified service personnel. Servicing is required when the devices have been
damaged in any way, such as power supply cord or plug is damaged, liquid has been spilled, objects
have fallen into the devices, the devices have been exposed to rain or moisture, does not operate
normally, or has been dropped.
15. The devices and their accessories should never be exposed to open flames or excessive heat.

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INTRODUCTION
The AC-AEX-RC-HUB is a 12 I/O 1U rack-mountable audio recall centralizer with stereo matrix switching.
Designed to receive extended audio over PoC, uncompressed TOSLINK digital audio, and line-level analog
stereo audio signals from up to 12 source devices, the AC-AEX-RC-HUB retrieves remote audio source signals
back to a centrally located audio distribution system, such as an equipment rack, with a maximum distance of
up to 130 meters (426 feet).
The diagram below shows the basic application of the AC-AEX-RC-HUB. The audio path can either come from
the audio sources directly, or from a separate output (non-HDMI) like the AC-AEX-T as shown below.
Compatible Devices
AC-AEX-T
The AVPro Edge AC-AEX-T is a digital/analog audio transmitter that extends stereo signals over a single
Category cable with PoC (Power over Cable) when connected to the AC-AEX-RC-HUB. Ideal for sending
audio from a source device located in a separate zone to a centrally located audio distribution system.
AC-AEX-T AC-AEX-RC-HUB
IMPORTANT: Each A-LINK port on the AC-AEX-RC-HUB must be paired with an AC-AEX-T audio extender
transmitter for complete operation.
(sold separately)

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PRODUCT OVERVIEW
Box Contents
(1x) AC-AEX-RC-HUB Audio Centralizer
(2x) 1U Rack Mounting Brackets (pre-assembled)
(1x) 3-Pin Terminal Block Connector
(4x) Mounting Feet
(4x) Mounting Feet Screws
(1x) Ground Wire
(1x) Power Supply
Technical Specifications
Audio
Analog Input Voltage
0.8 VRMS, 2.3 VPP
Analog Output Voltage
1 VRMS, 2.828 VPP
Digital
2-Channel PCM
Supported Sample Rates
32 kHz, 44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz, 176 kHz, 192 kHz
Latency
30ms
Mute
Available on all outputs
Audio Inputs
AEX Audio
8
RCA
4
Digital (TOSLINK)
4
Audio Outputs
AEX Audio
0
RCA
12
Digital (TOSLINK)
12
Control
Interfaces
RS-232, IP/LAN
Power
Total Power Consumption
24 Watts Maximum
DC Power
DC 12V 2A
Dimensions
Height x Width x Depth
(Standalone Unit)
Millimeters: 44.45 x 444.5 x 234.95
Inches: 1.75 x 17.5 x 9.25
Height x Width x Depth
(Packaged Unit)
Millimeters: 127 x 571.5 x 381
Inches: 5 x 22.5 x 15
Weight
(Standalone Unit)
6.6 lbs (2.99 kg)
Weight
(Packaged Unit)
9 lbs (4.08 kg)
Rack Space
1U
*Specifications are subject to change without notice. Mass and dimensions are approximate.

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Front and Rear Panels
Front Panel
Rear Panel
1
INPUT and OUTPUT LEDs
•Blue LED status indicator lights for the inputs and outputs
2
AUDIO CHANNEL SELECT
•Navigation buttons to cycle through the inputs and outputs
3
CONTROL
•Navigation buttons to confirm or exit the selected input and
outputs
4
A-LINK FROM EXTENDER TX
•(8x) 8-pin RJ-45 female connector
•Long-range audio extension input ports for connecting AC-AEX-T
•Power over Cable (PoC)
•Unshielded Twisted Pair (UTP): up to 100 meters (328 ft)
•Shielded Twisted Pair (STP): up to 130 meters (426 ft)
IMPORTANT: Each A-LINK port must be paired with an AC-AEX-T
digital/analog audio extender transmitter for complete operation.
5
AUDIO IN
•(4x) Stereo RCA line-level analog audio inputs
•(4x) TOSLINK (optical) digital audio inputs
6
AUDIO OUT
•(12x) Stereo RCA analog audio outputs
•(12x) TOSLINK (optical) mirrored digital audio outputs
7
NETWORK
•8-pin RJ-45 female connector
•Connect to the LAN, router, or third-party control system
•Future-use I/O support for web-based audio such as Josh.ai
VoiceCast
8
POWER
•DC 12V 2A locking ring power input
9
CONTROL RS232
•3-pin terminal block connector port
10
GND
•Ground screw
•Connect with the supplied ground wire to the conducting parts

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INSTALLATION
Rack Mounts
The AC-AEX-RC-HUB can be mounted in a 1U rack-style enclosure and is compatible with all standard 19-
inch rack mounts. The (2x) mounting brackets are pre-assembled to the unit for quick installation.
1Align the holes on the mounting brackets with the holes on both sides of the rack.
2Attach the mounting brackets to the rack with rack screws (not included).
Mounting Feet Assembly
The (4x) mounting feet can be assembled to the AC-AEX-RC-HUB with the (4x) provided mounting screws.
1Align the holes on the mounting feet with the holes underneath the AC-AEX-RC-HUB.
2Attach the mounting feet to the AC-AEX-RC-HUB with the provided screws.

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Grounding Cable
Use a screwdriver to attach the yellow grounding cable to the pre-installed screw on the back of the
unit, then attach the other end to a suitable grounded object.
FRONT PANEL CONTROL
1Left and Right Input buttons selects the desired input, indicated by a blue LED under the port number.
2Left and Right Output buttons selects the desired output, indicated by a blue LED above the port
number.
3OK button enters the configuration mode and confirms the selected inputs and outputs.
4ESC button exits configuration mode.
View Input/Output Mapping
Use the front panel Input Left and Right buttons to navigate the blue LED to the desired input’s port
number. Output LEDs mapped to the selected input will then light up.
Configure Mode
Press the OK button, this will light up one of the input LEDs and all output indicators will pulse on, followed
by a blinking output LED. Press the Left and Right Input buttons to navigate the blue LED to the desired
input. Next, press the Left and Right Output buttons to navigate the blue LED to the desired output. Press
the OK button again to map the selected input to the selected output. Mapping is confirmed by a pulse of
all output LEDs. Process is repeated until all inputs and outputs are mapped as desired or the ESC button is
pressed. Mapping can be checked outside of configuration mode.