AVProConnect AC-SW411-AUHD User manual

pg. 1
AVProConnect ~ 3518 N Casco Ave. Sioux Falls, SD 57104 ~ 1.877.886.5112 ~ +1.605.274.6055 ~ [e-mail]
User Manual
AC-SW411-AUHD
18 GBPS 4x1+1 Switcher with 100 Meter
HDBaseT Receiver
AC-SW411-AUHD & AC-EX100-UHD-R
USER MANUAL Ver. 1.0

pg. 2
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Introduction
The SW411 is an HDMI 2.0(a) 18 GBPS HDMI POE switch designed for switching in home and
commercial environments where switching of high-bandwidth AUHD (2160P60 4:4:4) content is
required. The AC-SW411-AUHD supports all HDR sources including streamers and new UHD Blu-
Ray Players hitting the market in 2016 and 2017. Features 4 HDMI 2.0(a) Inputs and 1 HDMI 2.0(a)
output plus a 100-meter single CAT HDBaseT output port and includes the HDBaseT 100-meter
receiver with IR, RS-232 and Ethernet. Features digital and analog audio de-embedding of active
channel and an Ethernet port and Web GUI for setup, switching, EDID management, firmware
updates, remote reset and third party control. Additionally, the AC-SW411-AUHD is controllable via
built in RS-232 or IR. Receiver is powered from the AC-SW411 via POE so there is no requirement
for extra AC at the sink/display.
Typical Applications:
Classrooms, Boardrooms, Conference rooms for switching 18GBPS content sources via
multiple control options (3rd party controllers, Web GUI, simple remote or front panel buttons)
High-end home theaters for showing 18GBPS 2.0(a) content with HDCP 2.2 copy protection
Long distance applications where the rack is up to 100 meters from the display.
What's in the Box?
1 x AC-SW411-AUHD
1 x AC-EX100-UHD-R
1 x 48VDV Power Supply
1 X RS232 Breakout Cable
Remote Control
User Manual
Features
HDMI 2.0(a) on all ports.
18 GBP/sec video bandwidth HDMI and 10.2 GBPS HDBaseT
Web GUI Interface
Supports digital video formats up to 4K AUHD (2160P60 @4:4:4)
Advanced EDID management includes HDR, Legacy, Downstream and More.
Includes EDID Rotary switch with 16 canned EDIDs
Supports uncompressed PCM 2- Ch., 5.1, 7.1, Dolby Digital, DTS, Dolby TrueHD, DTS HD-
Master Audio and more.
IR In and Out jacks (3.5 MM) 3-20VDC - works with everything!
Bi-directional RS-232 –Control switch or integrate 3rd party control.
3.5 Analog Stereo and Digital SPDIF for audio de-embedding
HDCP 2.2 compliant
Bonus Ethernet port on HDBaseT Receiver plus IR and RS-232

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Specifications
Video Bandwidth
HDMI - 18 GBP/sec
HDBaseT - 10.2 GPBS Max
Video Resolutions
All SMPTE & VESA in HDMI 2.0 Specification. Max SMPTE UHD - 4096x2160P60/RGB/4:4:4 8-bit.
Max for HDBaseT port is 2160P60/4:2:0 8-bit (HDBaseT/CAT limitation)
Color Space
RGB, YUV
Color Bit Depth
8-bit, 10-bit, 12-bit & 16-bit per pixel
Note: Resolution and video bandwidth limited –ex. 2160P60 RGB or 4:4:4 8-bit would use almost the
entire 18 GBPS of bandwidth. 2160P60 4:2:2 10-bit (new players with HDR) would exceed the
previous 10.2 GBPS maximum of HDMI 1.4a and would not be able to travel over category cable
using HDBaseT.
Chroma Subsampling
4:4:4, 4:2:2, 4:2:0
See note above –chroma subsampling or color compression is related to bit depth and video
resolution settings with regard to total bandwidth requirements. A 4K/60 signal at 4:4:4 chroma
subsampling can have a maximum bit depth of 8 bits.
Audio
HDMI in & Out –Up to Dolby TrueHD and DTS-HD Master
SPDIF –Up to Dolby Digital & DTS 5.1
3.5 Stereo - Analog 2 Channel
Distance - HDMI –Up to 11M @ 4K60 4:4:4, HDBaseT –Up to 100M at 4K/60 4:2:0 8-bit
HDCP - 2.2, 1.4 or None

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CEC - Pass through
Connections
4 x HDMI type A HDMI Input
1 x HDMI type A HDMI Output
1 x RJ45 HDBaseT 100M Port (POE)
1 x SPDIF Digital Audio Output
1 x 3.5MM Analog 2-Channel Audio
1 x RJ45 LAN Port for TCP/IP Control
1 x 3-pin locking RS-232 port
1 x 3.5mm IR in Port (3-20 V)
1 x 3.5mm IR Out Port
1 x 2-Pin 48V Locking Connector
Temperature –Operating 32-122 F (0-50 C), Humidity: 20-90% non-condensing.
Dimensions
AC-411 - 8 1/2" L x 4 1/8" W x 1 1/2" H
AC-EX100 - 5 1/4" L x 3 1/4" W x 7/8" H
Weight
AC-411 - 1.4 pounds
AC-EX100 - .6 pounds
Certifications/Compliance
FCC, HDBaseT, CE, RoHS, HDCP, HDMI

pg. 5
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pg. 6
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General Operation
Method 1 –Use as a 4x1 AUHD Switch where content is above 10.2 GBPS and content will be sent
to one HDR Display or Projector via HDMI cable.
Connect up to four 4K60 (or lower) sources to the SW411 HDMI ports
Connect one HDMI cable between the SW411 HDMI out port to an HDR Projector or Display
(max is about 15M as of this writing)
Connect RJ45 cable to internet access point or directly to setup computer.
Connect either analog 3.5 stereo or SPDIF digital coax to amplifier or AVR
Connect IR Receiver (eye) to IR in port for using remote control
Out of the box if no setup or configuration is done and the supplied remote control is used you should
be able to switch between the 4 sources. You can also use the front panel buttons to switch sources.
If one of more of the sources do not come up check cables and connections first, then refer to EDID
management section to customize settings.
Note: The HDBaseT port in inactive/not functional in this setup since the content is above 10.2 GBPS
Method 2 –Use as a 4x1+1 Switch where content will be under 10.2 GBPS (via EDID Management
or native to the source) and a Display will be connected locally and a projector or display will be
connected remotely (on a ceiling or…)
Connect up to four 4K60 4:2:0 (or lower) sources to the SW411 HDMI ports (if the sources are
capable of operation above 10.2 GBPS that is not a problem, via EDID the maximum signal
that can pass through the system will be selected automatically).
Connect one HDMI cable between the SW411 HDMI out port to an 4K Projector or Display
(max is about 15M as of this writing)
Connect a single CAT5e or higher cable between the HDBaseT port on the SW411 and the
HDBaseT port on the EX100 (Receiver)
Connect HDMI cable between EX100 and remote display or projector
Make IR, RS232 and LAN connections as required for the application –IR for using remote to
control the sources, bi-directional RS232 for connection into a 3rd party controller, and LAN for
Web GUI access or as a spare LAN port for a SMART TV or a third party controller.
Connect RJ45 cable to Internet access point or directly to setup computer. If connected to
Internet access point the connection is shared at the extender and acts as a simple router.
Connect either analog 3.5 stereo or SPDIF digital coax to amplifier or AVR
Connect IR Receiver (eye) to IR in port for using remote control
Out of the box if no setup or configuration is done and the supplied remote control is used you should
be able to switch between the 4 sources. You can also use the front panel buttons to switch sources.
If one of more of the sources do not come up check cables and connections first, then refer to EDID
management section to customize settings. On the remote side (at RX) all ports are now active and
available.

pg. 7
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pg. 8
AVProConnect ~ 3518 N Casco Ave. Sioux Falls, SD 57104 ~ 1.877.886.5112 ~ +1.605.274.6055 ~ [e-mail]
AC-SW411-AUHD Remote Control
AC-SW411-AUHD remote control can be used for switching between inputs and powering the AC-
SW411-AUHD up or down.

pg. 9
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AC-SW411 Web GUI

pg. 10
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SW411 GUI Operation
Device Name –The is the default device name SW411-[XXXX] where XXXX is last 4 digits of
the serial number. This can be found on the box and on the device itself. Use this to access
the Web GUI as follows:
oPC/Android –in a browser –type in: http://SW411-XXXX/
oApple Mac or IOS device –in a browser –type in: http://sw411-XXXX.local
Input Select –Click on the thumbs up over the input you want to select.
EDID Management –Make sure the rotary dial on the SW411 is set to “F” – this forces EDID
selection via Web GUI. This allows advanced features such as:
Uploading a custom EDID from your PC or MAC
Selecting Custom EDIDs from the table above.
There are several conditions in the Web GUI (custom mode) that automatically address
conditions related to EDID management under unique operating environments, for example:
oIn any custom mode, there will never be re-flashing sync events when
plugging/unplugging any of the four outputs.
oIn downstream mode, the EDID will be mixed every time when either of the outputs is
plugged/unplugged. The mixing is based on the minimum shared capabilities in order to
always show a picture and audio. When only one is connected then of course that
display is copied.
oThe top 3 EDIDs allow everything, up to 600MHz including 420 12-bit deep color,
bt2020 and HDR
oThen the capabilities gradually lessen when selecting the lower EDIDs.
oThe default position of the rotary is “0” from the factory so it means downstream mode
is selected.

pg. 11
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Administration - Use this section for renaming the device (CR1, CR2 etc.), completing a
factory reset or loading new firmware.
Note Section –This is for installer/user notes perhaps on EDID selections or the like.
EDID Management via Rotary Switch
Rotary positions are 0,1,2,3,4,5,6,7,8,9, A, B, C, D, E, F
0 = downstream EDID and is the factory default –this is essentially automatic EDID selection
based on commonality of the displays for selecting the best possible audio and video signal for
the source being used.
1 - E are fixed tables matching the table below
F = Custom tables. This mode opens up the selectable menu on the web page. When the
rotary dial is in the “F” position, then any of the custom tables can be selected. You can also
upload any EDID file from your PC in this “F” mode.
Rotary Position
EDID
0
Downstream (Mix)
1
2160p60 HD Audio (18G)
2
2160p60 5.1 Audio (18G)
3
2160p60 2ch Audio (18G)
4
2160p60 420 HD Audio
5
2160p60 420 5.1 Audio
6
2160p60 420 2ch Audio
7
2160p30 no/420 HD Audio
8
2160p30 no/420 2ch Audio
9
1080p HD Audio
Rotary Position
EDID
A
1080p 2ch Audio
B
1080p24 HD Audio
C
1080p24 2ch Audio
D
1080i HD Audio
E
1080i 2ch Audio
F
Custom (Use Software)
Additional Info:
In any custom mode, there will never be re-flashing sync events when plugging/unplugging
either of the two outputs.
In downstream mode, the EDID will be mixed every time when either of the outputs is
plugged/unplugged. The mixing is based on the minimum shared capabilities in order to
always show a picture and audio. When only one is connected then of course that display is
copied.
The top 3 EDIDs allow everything, up to 600MHz including 420 12bit deep color, bt2020 and
HDR
Then the capabilities gradually lessen when selecting the lower EDIDs.
The default position of the rotary is “0” from the factory so it means downstream mode is
selected.

pg. 12
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RS-232 and Ethernet Commands and Syntax
Note: Commands are the same in both IP and RS-232 except you need to preface all RS-232
command with the “@” sign. Do not use any brackets like (“</>”)
For selecting input:
insel: HDMI Input Selection
usage example: insel <1|2|3|4>
For getting device status:
st: Get Device Status
usage example: st
To power the device on or off:
power: power AVP-X411 on/off
usage example: power <on|off>
To print a summary of commands:
help: Responds with command list
usage example: help
To get a report of system up time:
uptime: Responds with System uptime
usage example: uptime
To check the firmware revision:
version: Responds with Firmware Version
usage example: version
NOTE: The RS232 port is also connected to the HDBT extender, and available on the remote
end. We allow a control system to communicate both with the device on the other end as well as the
SW411 directly. To do this, the commands above must be prefixed with either @sw411 or
@<hostname> where <hostname> is the name configured through the web page (defaults to sw411-
XXXX).
Response Structure:
<@hostname> <sp> <parameter> <sp>... <parameter> <sp> <end of
response>
<@hostname> = indicates the device initiating the response
<sp> = space, ASCII 0x20
<parameter> = command-specific number of parameters, each followed by a
space 0x20 [hex] <end of response> = newline char \n, ASCII 0xA [hex]
For example:
@sw411 insel 3
@sw411-0000 insel 2

pg. 13
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IR Commands
Select Input 1
avpir_sw411_hdmi1:
0000 006e 0000 0022 0156 00ab 0015 003f 0015 003f 0015 003f 0015 003f 0015 003f
0015 003f 0015 003f 0015 003f 0015 0015 0015 0015 0015 0015 0015 0015 0015
0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 003f 0015 0015 0015 003f
0015 0015 0015 0015 0015 003f 0015 0015 0015 003f 0015 0015 0015 003f 0015
0015 0015 003f 0015 003f 0015 0015 0015 003f 0015 1d0b
Select Input 2
avpir_sw411_hdmi2:
0000 006e 0000 0022 0156 00ab 0015 003f 0015 003f 0015 003f 0015 003f 0015 003f
0015 003f 0015 003f 0015 003f 0015 0015 0015 0015 0015 0015 0015 0015 0015
0015 0015 0015 0015 0015 0015 0015 0015 003f 0015 003f 0015 0015 0015 0015
0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 003f 0015
003f 0015 003f 0015 003f 0015 003f 0015 003f 0015 1d0b
Select Input 3
avpir_sw411_hdmi3:
0000 006e 0000 0022 0156 00ab 0015 003f 0015 003f 0015 003f 0015 003f 0015 003f
0015 003f 0015 003f 0015 003f 0015 0015 0015 0015 0015 0015 0015 0015 0015
0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 003f 0015 0015 0015 0015
0015 0015 0015 0015 0015 0015 0015 0015 0015 003f 0015 0015 0015 003f 0015
003f 0015 003f 0015 003f 0015 003f 0015 003f 0015 1d0b
Select Input 4
avpir_sw411_hdmi4:
0000 006e 0000 0022 0156 00ab 0015 003f 0015 003f 0015 003f 0015 003f 0015 003f
0015 003f 0015 003f 0015 003f 0015 0015 0015 0015 0015 0015 0015 0015 0015
0015 0015 0015 0015 0015 0015 0015 0015 003f 0015 0015 0015 0015 0015 0015
0015 003f 0015 0015 0015 003f 0015 0015 0015 0015 0015 003f 0015 003f 0015 003f
0015 0015 0015 003f 0015 0015 0015 003f 0015 1d0b

pg. 14
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Power Off
avpir_sw411_poweroff:
0000 006e 0000 0022 0156 00ab 0015 003f 0015 003f 0015 003f 0015 003f 0015 003f
0015 003f 0015 003f 0015 003f 0015 0015 0015 0015 0015 0015 0015 0015 0015
0015 0015 0015 0015 0015 0015 0015 0015 003f 0015 0015 0015 0015 0015 003f
0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 003f 0015 003f 0015
0015 0015 003f 0015 003f 0015 003f 0015 003f 0015 1d0b
Power On
avpir_sw411_poweron:
0000 006e 0000 0022 0156 00ab 0015 003f 0015 003f 0015 003f 0015 003f 0015 003f
0015 003f 0015 003f 0015 003f 0015 0015 0015 0015 0015 0015 0015 0015 0015
0015 0015 0015 0015 0015 0015 0015 0015 003f 0015 0015 0015 003f 0015 003f
0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 003f 0015 0015 0015
0015 0015 003f 0015 003f 0015 003f 0015 003f 0015 1d0b
Toggle Power
avpir_sw411_powertoggle:
0000 006e 0000 0022 0156 00ab 0015 003f 0015 003f 0015 003f 0015 003f 0015 003f
0015 003f 0015 003f 0015 003f 0015 0015 0015 0015 0015 0015 0015 0015 0015
0015 0015 0015 0015 0015 0015 0015 0015 003f 0015 0015 0015 003f 0015 0015
0015 0015 0015 0015 0015 003f 0015 0015 0015 0015 0015 003f 0015 0015 0015
003f 0015 003f 0015 003f 0015 0015 0015 003f 0015 1d0b

pg. 15
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■Maintenance
Clean this unit with a soft, dry cloth. Never use alcohol, paint thinner or benzine to
clean this unit.
■Product Service
● Provided Service
1) Damage Requiring service: The unit should be serviced by qualified service
personnel if:
The DC power supply cord or AC adaptor has been damaged;
Objects or liquids have gotten into the unit;
The unit has been exposed to rain;
The unit does not operate normally or exhibits a marked change in
performance;
The unit has been dropped or the cabinet damaged.

2) Servicing Personnel: Do not attempt to service the unit beyond that described
in these operating instructions. Refer all other servicing to authorized servicing
personnel.
3) Replacement parts: When parts need replacing ensure the service uses parts
specified by the manufacturer or parts that have the same characteristics as
the original parts. Unauthorized substitutes may result in fire, electric shock, or
other hazards.
4) Safety check: After repairs or service, ask the service to perform safety checks
to confirm that the unit is in proper working condition.
● Mail-In Service
When shipping the unit, carefully pack and send it prepaid, adequately insured
and preferably in the original carton. Include a letter detailing the complaint and
provide a daytime phone and/or email address where you can be reached. If
repair is needed during the limited warranty period, the purchaser will be required
to furnish a sales receipt/proof of purchase indicating date of purchase, amount
paid and place of purchase. Customer will be charged for the repair of any unit
received without such proof of purchase.
● Warranty
If your product does not work properly because of a defect in materials or
workmanship, AVProConnect (referred to as “the warrantor”) will, for the length of
the period indicated as below, （10 Years）which starts with the date of original

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purchase (“Limited Warranty period”), at its option either (a) repair your product
with new or refurbished parts, or (b) replace it with a new or a refurbished
product. The decision to repair or replace will be made by the warrantor.
During the “Labor” Limited Warranty period there will be no charge for labor.
During the “Parts” warranty period, there will be no charge for parts. You must
mail-in your product during the warranty period. This Limited Warranty is
extended only to the original purchaser and only covers product purchased as
new. A purchase receipt or other proof of original purchase date is required for
Limited Warranty service.
● Warranty Limits and Exclusions
1) This Limited Warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear or cosmetic
damage. The Limited Warranty ALSO DOES NOT COVER damages which
occurred in shipment, or failures which are caused by products not supplied by
the warrantor, or failures which result from accidents, misuse, abuse, neglect,
mishandling, misapplication, alteration, faulty installation, set-up adjustments,
misadjustment of consumer controls, improper maintenance, power line surge,
lightning damage, modification, or service by anyone other than a Factory
Service Center or other Authorized Service, or damage that is attributable to
acts of God.
2) There are no express warranties except as listed under “limited warranty
coverage”. The warrantor is not liable for incidental or consequential
damages resulting from the use of this product, or arising out of any breach
of this warranty. (As examples, this excludes damages for lost time, cost of
having someone remove or re-install an installed unit if applicable, travel to
and from the service location, loss of or damage to media or images, data or
other recorded content. The items listed are not exclusive, but are for
illustration only.)
Safety Instructions:
After Sale Service
To ensure reliable operation of this product as well as protecting the safety of any
person using or handling this device while powered, please observe the following
instructions.
1. Use the power supplies provided. If an alternate supply is required,
check voltage, polarity and that it has sufficient power to supply the device
it is connected to.
2. Do not operate these products outside the specified
temperature and humidity range given in the above specifications.
3. Ensure there is adequate ventilation to allow this product to operate

pg. 17
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efficiently.
4. Repair of the equipment should only be carried out by qualified
professionals as these products contain sensitive devices that may be
damaged by any mistreatment.
5. Only use this product in a dry environment. Do not allow any liquids or
harmful chemicals to come into contact with these products.
After Sale Service
1. Should you experience any problems while using this product, firstly
refer to the Troubleshooting section in this manual before contacting Technical
Support.
2. When Calling Technical Support, the following information
should be provided:
Product name and model number
Product serial number
Details of the fault and any conditions under which the fault occurs.
3. This Product has a ten-year standard warranty, beginning from
the date of purchase as stated on the sales invoice.
4. Product warranty is automatically void under any of the following
conditions:
The product is already outside of its warranty period
Damage to the product due to incorrect usage or storage
Damage caused by unauthorized repairs
Damage caused by mistreatment of the product
5. Only use this product in a dry environment. Do not allow any liquids or
harmful chemicals to come into contact with these products.

pg. 18
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Thank you for your purchase!