Awoco Super Quiet Split Series Troubleshooting guide

Installation Guide
& User Manual
Version: RH-SP08-201810
Super Quiet Split Series
Under Cabinet Range Hoods
Models: RH-SP08 (30”, 36”)
6” High, 8” Top Vent, 1mm Thickness
STOP and read! Test before installing
1. Please unpack the range hood and accessories carefully.
2. Remove the baffle filters, check any dent or damage inside and outside.
3. If found any loosing parts, please remove them.
4. Place the range hood and the Blower unit on a flat stable surface; connect the Speed
Control Cord from the Hood unit to the Blower unit’s 5 wires corresponding to the
colors inside the top connection box.
5. Plug in 120V AC power source. Press the power button and the speed buttons to
turn on.
6. Check if any unusual metal touching noise, check the speed variation, and press the
Light button to check the lights.
7. Verify all functions per Section 9 RANGE HOOD OPERATIONS.
8. Refer to Section 10 TROUBLESHOOTING if any malfunction was found.
9. The baffle filter are stainless steel covered by white protective film,
please remove the film before using the range hood.
IMPORTANT: Read and save these instructions.
NOTICE:
Installer: Leave this guide with the homeowner
Homeowner: Keep this guide for future reference

1
PLEASE READ AND SAVE THESE INSTRUCTIONS.
Strongly recommend to test the unit before installation for any
defective or damage during shipment.
WARNING – TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY
TO PERSONS, READ THE FOLLOWING CAREFULLY before attempting to
assemble, install, operate or maintain the product.
A. Always disconnect, lock and tag power source before installing or servicing product.
Failure to disconnect power source can result in fire, shock or serious injury.
B. I
nstallation work and electrical wiring must be done by qualified person(s) in
accordance with all applicable codes and standards, including fire-rated construction.
C. When cutting or drilling into wall or ceiling, do not damage electrical wiring and other
hidden utilities.
D.
Verify and ensure the rated voltage and frequency (please refer to the rating label) of
the range hood is in compliance with the mains supply.
CONTENTS
1. KNOW BEFORE INSTALLATION............................................................................................2
2. INCLUDED PARTS & ACCESSORIES ...................................................................................3
3. IMPORTANT SAFETY NOTICE..............................................................................................4
4. VENTING HEIGHT REQUIREMENTS....................................................................................6
5. VENTING METHODS .............................................................................................................8
6. ELECTRICAL REQUIREMENTS & SPECIFICATIONS...........................................................9
7. INSTALLATION PREPARATION...........................................................................................10
8. INSTALLATION INSTRUCTIONS..........................................................................................10
9. RANGE HOOD OPERATIONS..............................................................................................12
10. TROUBLESHOOTING.......................................................................................................13
11. MAINTENANCE AND CLEANING .....................................................................................14
12. WARRANTY.......................................................................................................................15
13. SUPPORTAND CONTACT ...............................................................................................16

2
1.
KNOW BEFORE INSTALLATION
Research, plan and prepare the optional accessories & tools.
Duct venting and accessories (NOT INCLUDED)
•If for new installation or your old range hood doesn’t have exhaust duct, prepare
to cut the openings through the bottom of the cabinet, wall, or top cabinet to
ceiling. The 8” round ducts are NOT included (Recommend to purchase 8”
semi-rigid aluminum ducts). Refer to Section 5 VENTING METHODS for
detail.
•Check the existing exhaust duct size. If not 8” round metal duct, try to
get the converter / reducer / adapter / elbow as shown in the pictures.
•The air damper is NOT included.
•Also prepare the cutting tools (jig saw or reciprocating saw), screw drivers or power drill, level,
measuring tape, knife, duct/foil tape, screws, marker/pencil, etc.
•2 people are required for the installation.

3
Under Cabinet Hood Unit
(no blower inside)
Baffle Filters
Blower Unit
Top Connection Box
2.
INCLUDED PARTS & ACCESSORIES
Note: The Blower unit must be kept inside the home, attic or crawl space etc. Never try to install the
Blower outside of the home.
The supplied are subjected to change without notice due to product development.

4
3. IMPORTANT SAFETY NOTICE
Read all Instructions before Installing and operating this appliance
Installation Cautions
•The installation in this manual is intended for qualified installers, service technicians or persons with
similar qualified background. Installation and electrical wiring must be done by qualified professionals
and in accordance with all applicable codes and standards, including fire-rated construction.
•DO NOT attempt to install this appliance yourself. Injury could result from installing the unit due to lack
of appropriate electrical and technical background.
•Range hood may have very sharp edges; please wear protective gloves if it is necessary to remove any
parts for installing, cleaning or servicing.
•Before installation, turn on the range hood to test for any damage / defect due to shipping.
•Due to the size and weight of this range hood, two people installation is required.
To reduce the risk of fire, electric shock, or injury to persons:
•For general ventilating use only. DO NOT use to exhaust hazardous or explosive materials and vapors.
•The combustion air flow needed for safe operation of fuel-burning equipment may be affected by this
unit’s operation. Follow the heating equipment manufacturer’s guideline and safety standards such as
those published by the National Fire Protection Association (NFPA), and the American Society of
Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and the local code authorities.
•Before servicing or cleaning unit, unplug the power cord or switch power OFF at service panel and lock
service panel to pre-vent power from being switched ON accidentally.
•Clean grease laden surfaces frequently. To reduce the risk of fire and to disperse air properly, make sure
to vent air outdoors. DO NOT vent exhaust into spaces between walls, crawl spaces, ceiling, attics or
garages.
•Use only metal ductwork and this unit MUST be grounded.
•Sufficient air is needed for proper combustion and exhausting of gases through the duct to prevent back
drafting.
•When cutting or drilling into wall or ceiling, be careful not to damage electrical wiring or other hidden
utilities.
•All electrical wiring must be properly installed, insulated and grounded.
•Old duct work should be cleaned or replaced if necessary to avoid the possibility of a grease fire.
•Check all joints on duct work to insure proper connection and all joints should be properly taped.
•Use this unit only in the manner intended by the manufacturer. If you have questions, contact the vendor.
To reduce the risk of a stove top grease fire:
•Keep all fan, baffle, spaces, filter, grease tunnel, oil container and grease-laden surfaces clean. Grease
should not be allowed to accumulate on fan, baffle, spaces, filter, and grease tunnel and oil container.
•Always turn range hood ON when cooking at high heat or when cooking flaming foods.
•Use high settings on cooking range only when necessary.
•Never leave surface units (countertop/stove) unattended at high settings. Boil overs cause smoking and
greasy spillover that may ignite. Heat oils slowly on low or medium settings.
•Clean ventilating fan frequently.

5
•Always use appropriate cookware and utensils size.
•Always use cookware appropriate for the size of the surface element.
To reduce the risk of injury to persons in the event of a stove top grease fire:
•SMOTHER FLAMES with a close-fitting lid, cookie sheet, or metal tray, then turn OFF the burner.
BECAREFUL TO PREVENT BURNS. NEVER PICK UP A FLAMING PAN—you may be burned.
KEEP FLAMMABLE OR COMBUSTIBLE MATERIAL AWAY FROM FLAMES. If the flames DO
NOT go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT or 911.
•DO NOT USE WATER, including wet dishcloths or towels — a violent steam explosion will result.
•Use an extinguisher ONLY if:
•You know you have a ClassA, B, C extinguisher, and you already know how to operate it.
•The fire is small and contained in the area where it is started.
•The fire department is being called.
•You can fight the fire with your back to an exit.
To reduce the risk of injury to persons in the event of a gas leaks:
•Extinguish any open flame.
•DO NOT turn on the lights or any type of appliance.
•Open all doors and windows to disperse the gas. If you still smell gas, call the gas company and fire
department, or 911 immediately.
Your safety and the safety of others are very important. We have provided many important safety messages
in this manual and on your appliance. Always read and obey all safety messages. All safety messages will
tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
WARNING
This is the safety alert symbol. This symbol alerts you to potential hazards that can hurt you and others.All
safety messages will follow the safety alert symbol and the word “WARNING”.
You hold all responsibility in the event of failure to observe the instructions given here for installation,
maintenance and suitable use of the product. Further declines all responsibility for injury due to negligence
and the warranty of the unit automatically expires due to improper maintenance.
It will not be held responsible for any damages to personal property or real estate or any bodily injuries
whether caused directly or indirectly by the range hood.

6
Cabinets
Range hood
Stove top
Recommend 24” to 27”
4. VENTING HEIGHT REQUIREMENTS
•Vent system must terminate to the outside (roof or side
wall).
•DO NOT terminate the vent system in an attic or other
enclosed area.
•DO NOT use 4” (10.2 cm) laundry-type wall caps.
•Use metal/aluminum vent only. Rigid or flexible metal /
aluminum vent duct is recommended.
•DO NOT use plastic vent.
•Always keep the duct clean to ensure proper airflow.
•Measure and estimate the following figures before
installation:
1. Distance between the countertop/stove to the bottom of
the range hood. Recommend 24” to 27” for ideal
performance, minimum 24” (inches) for safety
concern.
2. Height of hood and duct.
For the most efficient & quiet operation:
•A distance of 24” to 27” is recommended between stove
top and the bottom of range hood.
•The vent duct isn’t included. It is recommended that the
range hood be vented vertically through the roof through
8” or bigger round metal/aluminum vent work, such as 8 in.
x 8 ft. semi-rigid aluminum flexible duct.
•The size of the vent should be uniform.
•Use no more than three 90° elbows.
•Make sure there is a minimum of 24” of straight vent
between the elbows if more than one elbow is used.
•DO NOT install two elbows together.
•The length of vent system and number of elbows should be
kept to a minimum to pro-vide efficient performance.
•The air damper is recommended to be installed on the top
vent of the Blower unit.
•Use silver tape or duct tape to seal all joints in the vent
system.
•Use caulking silicone to seal exterior wall or roof opening
around the cap.
.

7
IMPORTANT:
•Please use Duct Run Calculation below to compute total available duct run when using elbows,
transitions and caps.
•ALWAYS, when possible, reduce the number or transitions and turns. If a reducer is used, install a long
reducer instead of a pancake reducer. Reducing duct size will restrict airflow and decrease airflow, thus
reduce duct size as far away from opening as possible.
•If turns or transitions are required: Install as far away from opening and as far apart, between 2, as
possible.
•Minimum mount height between stove top to hood bottom should be no less than 24-inch.
•Maximum mount height between stove top to hood bottom should be no higher than 32-inch.
•It is important to install the hood at the proper mounting height. Hoods mounted too low could result in
heat damage and fire hazard; while hoods mounted too high will be hard to reach and will reduce its
performance and efficiency.
•If available, also refer to stove top manufacturer’s height clearance requirements and recommended
hood mounting height above range.
Minimum Duct Size:
•Round - 8” minimum (Recommend to purchase 8” semi-rigid aluminum ducts)
Calculating Vent System Length
To calculate the length of the system you need, deduct the equivalent feet for each vent piece used in the
system from the recommended maximum duct run.
Duct Run Calculation example:
One roof cap, two 90º elbow, and one 45º elbow used:
0ft + 9ft + 9ft + 5ft = 23ft used.
Deduct 23ft from 50ft, 27ft maximum available
for the duct run.
Duct Run Calculation
Recommended maximum straight duct run
8” round duct
50 ft
Vent piece deduction
Each 90º elbow used
9 ft
Each 45º elbow used
5 ft
Side wall cap with air damper
0 ft
Roof cap
0 ft

8
Blower
Unit
Roof Cap
Stove Top
Cabinet
Speed Control Cord
Hood Unit
5. VENTING METHODS
•The Blower unit must be kept inside the home, attic or crawl space etc. Never try to install the Blower
unit outside of the home.
•This range hood is 8” top venting through the roof or wall.
•Vent work can terminate either through the roof or wall as shown below.
•Two 8” round ducts should be used to maintain maximum airflow efficiency.
•Always use rigid or semi-rigid type metal/aluminum ducts if available to maximize airflow.
•Decide the location of the venting pipe from the hood to the outside.
•Astraight, short vent run will allow the hood to perform more efficiently. Try to avoid as manytransitions,
elbows, and long run as possible. This may reduce the performance of the hood.
IMPORTANT:
•NEVER exhaust air or terminate duct work into spaces between walls, crawl spaces, ceiling, attics or
garages. All exhaust must be ducted to the outside.
•Fasten all connections with sheet metal screws and tape all joints with certified Silver Tape or Duct Tape.
•Use caulking to seal exterior wall or roof opening around the cap.

9
6. ELECTRICAL REQUIREMENTS & SPECIFICATIONS
IMPORTANT: Observe all governing codes and ordinances.
•It is the customer’s responsibility to contact a qualified
electrical installer.
•A 120 Volt, 60 Hz, AC only, fused electrical supply is
required on a 15-amp circuit.
•DO NOT have a fuse in the neutral or ground circuit.
•The 3-prong outlet should be grounded. If the power cord
plug is not used, the power cord’s green wire should be connected to ground. Check
with a qualified electrician if you are not sure that the range hood is properly
grounded.
•DO NOT ground to a gas pipe.
•The range hood must be connected with copper wire/plug only.
•The range hood should be connected directly to the fused disconnect (or circuit
breaker) box through flexible armored or non-metallic sheathed copper cable. ETL
listed strain relief must be provided at each end of the power supply cable.
Specifications
Specifications:
Body Design
Seamless Stainless Steel, Satin Finish
Power Rating
120V / 60Hz (USA & Canada standard)
General Input Power
236W (230W + 2x3W)
Motor Input Power
230W
Ampere
2.5 A
Levels Of Speed Control
4 Levels
Airflow (Q/L/M/H)
485CFM / 590CFM / 815CFM / 1000CFM
Noise Level (Q/L/M/H)
1.0Sone(40dB) / 2.0Sone(50dB) / 3.0Sone(56dB) / 4.0Sone(60dB)
Number Of Motors
1 Motor
Motor Type
Single Chamber Ultra Quiet
Fan Type
2 Centrifugal Squirrel Cages
Control Type
Soft Touch Electronic Control Panel with LED Light
Filtration Type
Stainless Steel Baffle Filter
Illumination
3W 12V Maximum
Venting Size
Top, 8 inches Round
Timer
Delayed auto power shut-off timer

10
7. INSTALLATION PREPARATION
Test before installing:
•Please unpack the range hood and accessories carefully. Remove the baffle filters.
•Check for any dent or damage inside and outside. If found any loosing parts, please remove them.
•Place the range hood and the Blower unit on a flat stable surface; connect the Speed Control Cord from the
range hood to the Blower unit’s connector inside the top connection box.
•Connect the range hood to a designated standard outlet (120-Volt, 60Hz,AC only). Press the power button and the
speed buttons to turn on.
•Check if any unusual metal touching noise, check the speed variation, and press the Light button to check
the lights. Verify all functions by referring to Section 9 RANGE HOOD OPERATIONS. Refer to Section 10
TROUBLESHOOTING if any malfunction was found.
•Place all supplied parts and required hardware on a flat stable surface and verify the existence of all supplied parts
listed on Section 2 INCLUDED PARTS & ACCESSORIES.
•Note: The white plastic protective film was removed for sanding polish finishing.
NOTE: To avoid damage to your hood, prevent debris from entering the vent opening.
CAUTION: If moving the cooking range is necessary to install the hood, unplug the power on an
electric range. SHUT OFF THE GAS VALVE BEFORE MOVINGA GAS RANGE.
8. INSTALLATION INSTRUCTIONS
1) Installation planning
•Measure the distance between stove top and the bottom of range hood. A distance of 24” to 27” is
recommended. Minimum 24” is required for safety concern.
•Decide the venting method and the location of the venting pipe from the hood to the outside.
•Purchase any necessary accessories from a hardware store, such as duct, elbow, reducer, duct tape,
screws, etc.
•Find and mark the stud locations using a stud finder to plan the mounting locations firmly.
2) Measure the top vent, speed control cord and the power cord positions, cut the
openings (slightly larger for easy accessible) in the cabinet from bottom to top and
ceiling.
3) For installing under the cabinet with recessed bottom, attach 4-inch wide wood
filler strips (not provided) on each side.
4) Puncture the knockout screw holes on the top for screw mounting under the cabinet.
5) Mount this range hood under the cabinet, 2 people are required for this
installation.
•Draw power cord and the speed control cord through cabinet access opening
and center the hood beneath the cabinet.
•From inside of the hood, place screws into the exact center of each knockout
hole and secure to cabinet bottom. Finish tightening all screws until secure.
CAUTION: Make sure the range hood is secure before releasing!

11
•For safety purpose, mount the screws through the pre-drilled mounting holes or/and drill new holes
from inside the back of the hood to the studs or lumbers. For a more secure installation, use as many
mounting holes as needed to secure from the inside of hood.
6) Securely mount the Blower Unit to the lumber inside the attic (above the ceiling and under the roof).
7) Connect the 8” ducts.
•Use 8” round aluminum duct (Recommend to purchase one or two of 8”
semi-rigid aluminum ducts) to connect the exhaust on the hood to the bottom
of the Blower Unit.
•Use the 8” round aluminum duct to connect the top exhaust on the Blower
Unit to the roof/wall cap.
•Use the hose clamps and foil tape or duct tape to make all joints secure
and air tight.
8) Connect the Speed Control Cord from the hood to the top connection box of
the Blower Unit; make sure the wires are securely connected using the
provided electrical nuts according to the colors. Note: the Black wire is
Neutral in this Speed Control Cord.
9) Connect the power cord to a designated grounded standard 110V outlet.
•Or cut off the plug and connect three wires (black, white and green) to house wires and cap with wire
connectors. Connect according to colors (i.e. black to black, white to white, and green to green).
10)Install baffle filters and stainless spacer if any.
•Note: the baffle filters are STAINLESS STEEL covered by the WHITE protective films. Please
REMOVE the films after finished installation and testing.
11)Turn power ON in control panel. Check all lights and fan operations.

12
9. RANGE HOOD OPERATIONS
Control Panel Layout and Buttons Configurations:
Light Control:
•Press Light Control button once to turn on the lights, and once again to turn off the lights.
•The Light Control button operates independently from the Power Control (On/Off) button. Pressing the
Power Control button will not turn LED lights ON or OFF.
•Please turn off the LED lights before activating the power-off delay function. While Light Control button
will NOT be affected by the power-off delay function.
Turning Fan ON:
Always turn fans ON couple minutes before cooking to establish air flow and allow fans to run for a few
minutes after cooking for cleaner air in the kitchen.
The Power Control (On/Off) button must be pressed before a Speed Control button can be activated.
Blower Speed Selection:
•With the range hood is OFF, press the Power Control (On/Off) button once. The LED on the Power
Control button will be illuminated.
•While the Power Control LED is illuminated, press one of the four speed control button (Quiet, Low,
Medium, and High) to activate the desired speed (the LED on the speed control button will turn on).
•To change the fan speed, press another speed control button. The LED on the speed control button will
become illuminated accordingly.
Power-Off Delay Function:
•When the fans are operating in any speed, press the Power Control (On/Off) once to turn on the 3-minute
power-off delay function.
•While the fans are in 3-minute power-off delay mode, press the Power Control (On/Off) button once to
turn OFF the fans immediately.
Power Control (On/Off):
•When the fans are operating in any speed, press the Power Control (On/Off) button twice to turn OFF
the fans immediately.

13
Operation Cautions:
•Read and understand all instructions and warnings in this manual before operating the appliance.
•Always leave safety grills and filters in place. Without these components, operating blowers could catch
on to hair, fingers and loose clothing.
•NEVER dispose cigarette ashes, ignitable substances, or any foreign objects into blowers.
•NEVER leave cooking unattended. When frying, oil in the pan can easily overheat and catch fire. The
risk of self-combustion is higher when the oil has been used several times.
•NEVER cook on “open” flames under the range hood. Check deep-fryers during use: Superheated oil
may be flammable.
10.TROUBLESHOOTING
If the range hood or LED
light does not operate after
installation
•Check if the range hood has been plugged in, make sure that all power has
been turned back ON, fused not blown and all electrical wiring are
properly connected.
•Swap out light assembly to working ones to deter-
mine whether it is
caused by defective bulbs. See Replacing the Light Bulbs on Page 14.
The range hood vibrates
when the blower is on
•The range hood might not have been secured properly on to the cabinet or
wall.
The blower or fan seems
weak
•Check that the duct sized used is at least 8”. Range hood WILL NOT
function efficiently with insufficient duct size.
•Check if duct is clogged or if air damper unit (half-circular flapper) is not
installed correctly or opening properly. A tight mesh on a side wall cap
unit might also cause restriction to the air flow.
The lights work but the
blower is not spinning at
all, is stuck or is rattling
•The blower might be jammed or scraping the bottom due to shipping
damage.
•Disconnect the power cord, open the Blower unit case, rotate
the fan
blade, might see the fan blade or/and motor is not in the proper position
(offset from the center). Try to fix/adjust
it or please contact us
immediately.
The hood is not venting out
properly
•Make sure the distance between the stove top and the bottom of the hood is
within recommended 24” and 27” in distance. *
Due to different ceiling
height configurations, recommended height may not be applicable.
•Reduce the number of elbows and length of duct work. Check if all joints
are properly connected, sealed, and taped.
•
Make sure the power is on high speed for heavy cooking.

14
11.MAINTENANCE AND CLEANING
Cleaning:
•The saturation of greasy residue in the blower and filters may cause increased inflammability. Keep unit
clean and free of grease and residue build-up at all times to prevent possible fires.
•For optimal operation, clean range hood and all baffle/spacer/filter/grease tunnel/oil container regularly.
Regular care will help preserve the appearance of the range hood.
•Filters must be cleaned periodically and free from accumulation of cooking residue. Old and worn filters
must be replaced immediately.
•DO NOT operate blowers when filters are removed. Never disassemble parts to clean without proper
instructions. Disassembly is recommended to be performed by qualified personnel only. Read and
understand all instructions and warnings in this manual before proceeding.
SAFETY WARNING: Never put your hand into area housing the fan while the fan is operating!
Cleaning Exterior Stainless Steel Surfaces:
•Clean periodically with hot soapy water and clean cotton cloth. DO NOT use corrosive or abrasive
detergent, or steel wool/scoring pads, which will scratch and damage the stainless steel surface. For
heavier soil use liquid degrease cleaner.
•If hood looks splotchy, use a stainless steel cleaner to clean the surface of the hood. Avoid getting
cleaning solution onto or into the control panel. Follow directions of the stainless steel cleaner.
•CAUTION: DO NOT leave on too long as this may cause damage to hood finish. Use soft towel to
wipe off the cleaning solution, gently rub off any stubborn spots. Use dry soft towel to dry the hood.
•After cleaning, you may use nonabrasive stainless steel polish, to polish and buff out the stainless luster
and grain. Always scrub lightly, with clean cotton cloth, and with the grain.
•DO NOT allow deposits to accumulate or remain on the hood.
•DO NOT use ordinary steel wool or steel brushes. Small bits of steel may adhere to the surface and cause
rusting.
•DO NOT allow salt solutions, disinfectants, bleaches, or cleaning compounds to remain in contact with
stainless steel for extended periods. Many of these compounds contain chemicals, which may be harmful.
Rinse with water after exposure and wipe dry with a clean cloth.
Cleaning Stainless Steel Baffle Filters:
•Remove all baffles, spacers, filters, grease tunnel, and oil containers and discard oil and residue.
•IMPORTANT: Drain oil from baffles, spacers, filters, oil tunnels, oil containers before oil and residue
overflow!
•Wash with warm soapy water. NOTE: Stainless steel baffles, spacers and oil tunnel are top rack
dishwasher safe.
•Dry thoroughly before replacing and follow directions for installation in reverse.
•Filters should be cleaned after every 30 hours of use.
Replacing Filters:
•Should filters wear out due to age and prolonged use, replace the baffle filters immediately.

15
Replacing the Light Bulbs:
•This range hood uses LED bulbs: 3W 12V.
•Make sure the range hood is unplugged or turn OFF breaker.
1. Gently pull the defective bulb assembly straight out from the edge, and then disconnect the wires.
2. Connect the new LED bulb’s wires and snap the new LED assembly into the housing hole.
3. Turn ON breaker/power and to test the range hood for operation.
12.WARRANTY
Please provide an original dated proof of purchase (sales receipt / invoice) in order to obtain warranty.
One Year Parts Warranty:
•For one year from the date of original purchase, we will provide free of charge, non-consumable replacement parts
or components that failed due to manufacturing defects. Subject to the conditions and limitations set forth below,
we will, at its option, either repair or replace any part of its products that prove defective by reason of improper
workmanship or materials.
•Repaired parts or replacement products will be provided by us on an exchange basis, and will be either new or
refurbished to be functionally equivalent to new.
•The consumer is responsible for all shipping costs.
•Consumable parts not covered by this warranty include but not limited to: light bulbs, stainless steel baffle filters.
Who is Covered?
•This warranty is extended to the original purchaser for products purchased for ordinary home use in the continental
USA.
This Warranty Will Be Voided When:
•Product damaged through negligence, improper installation, accident, abuse, misuse, natural disaster, insufficient
or excessive electrical supply, abnormal mechanical or environmental conditions, or any unauthorized disassembly,
repair, modification, or failure to follow installation instructions.
•When product is used commercially or other than its intended purpose.
•Damaged because of improper connection with equipment of other manufacturers. Repaired or modified by
anyone other than our authorized agents.
•This limited warranty also does not apply to any product on which the original identification information has been
altered, obliterated or removed, has not been handled or packaged correctly, has been sold as second-hand.
What is Not Covered?
•Consumable parts such as light bulbs, stainless steel baffle filters. The natural wear of finish, and wear due to
improper maintenance, use of corrosive and abrasive cleaning products, pads, and oven cleaner products.
•Chips, dents or cracks due to abuse, misuse, freight damage, or improper installation.
•Damage of product caused by accident, fire, floods or act of God. It is not liable for, and does not cover under
warranty, any loss of properties or any costs associated with removing, servicing, installing, or determining the
source of problems with our products.

16
This warranty is valid in the United States. It is non-transferable and applies only to the original purchaser and does
not extend to subsequent owners of this product. Any applicable implied warranties, including the warranty of
merchantability, are limited in duration to a period of express warranty as provided herein beginning with the date of
original purchase at retail and, no warranties, whether express or implied, shall apply to this product thereafter.
To obtain warranty service, you may contact us, its dealer or distributor from which you purchased the product. Please
confirm the terms of your dealer’s or distributor’s policies prior to contacting. Typically, you must include product
identification information, including model number and lot number with a detailed description of the problem you are
experiencing. You must also include proof of the date of original retail purchase as evidence that the product is within
the applicable warranty period.
13.SUPPORTAND CONTACT
Contact your local seller for exchange or repair.
Visit www.awoco.com for most updated information.
Email to sales@awoco.com for technical support and sales activity.
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