Axis M3203 User manual

AXISM3203NetworkCamera
UserManual

AboutthisDocument
ThismanualisintendedforadministratorsandusersoftheAXISM3203
FixedDomeNetworkCamera,andisalicabletormware5.5and
later.Itincludesinstructionsforusingandmanagingtheroducton
yournetwork.Previousexerienceofnetworkingwillbeofusewhen
usingthisroduct.SomeknowledgeofUNIXorLinux-basedsystems
mayalsobebenecial,fordeveloingshellscritsandalications.
LaterversionsofthisdocumentwillbeostedtotheAxiswebsite,
asrequired.Seealsotheroduct’sonlinehel,availableviathe
web-basedinterface.
LegalConsiderations
Videosurveillancecanberegulatedbylawsthatvaryfromcountryto
country.Checkthelawsinyourlocalregionbeforeusingthisroduct
forsurveillanceuroses.
Thisroductincludesone(1)H.264decoderlicense.Tourchase
furtherlicenses,contactyourreseller.
Liability
Everycarehasbeentakenintherearationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresonsibleforanytechnicalor
tyograhicalerrorsandreservestherighttomakechangestothe
roductandmanualswithoutriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimlied
warrantiesofmerchantabilityandtnessforaarticularurose.Axis
CommunicationsABshallnotbeliablenorresonsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,erformance
oruseofthismaterial.Thisroductisonlytobeusedforitsintended
urose.
IntellectualropertyRights
AxisABhasintellectualroertyrightsrelatingtotechnologyembodied
intheroductdescribedinthisdocument.Inarticular,andwithout
limitation,theseintellectualroertyrightsmayincludeoneormore
oftheatentslistedatwww.axis.com/patent.htmandoneormore
additionalatentsorendingatentalicationsintheUSandother
countries.
Thisroductcontainslicensedthird-artysoftware.Seethemenuitem
“About”intheroduct’suserinterfaceformoreinformation.
ThisroductcontainssourcecodecoyrightAleComuter,
Inc.,underthetermsofAlePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmentModications
Thisequimentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequimentcontains
nouser-serviceablecomonents.Unauthorizedequimentchangesor
modicationswillinvalidateallalicableregulatorycertications
andarovals.
TrademarkAcknowledgments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkalicationsofAxisABinvarious
jurisdictions.Allothercomanynamesandroductsaretrademarksor
registeredtrademarksoftheirresectivecomanies.
Ale,Boa,Aache,Bonjour,Ethernet,InternetExlorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftheresectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnPTMisa
certicationmarkoftheUPnPTMImlementersCororation.
RegulatoryInformation
Europe
ThisroductcomlieswiththealicableCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticComatibility(EMC)Directive2004/108/EC.See
ElectromagneticCompatibility(EMC)onpage2.
•LowVoltage(LVD)Directive2006/95/EC.Seeafetyonpage2.
•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.
SeeDisposalandRecyclingonpage3.
Acoyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.
ElectromagneticCompatibility(EMC)
Thisequimenthasbeendesignedandtestedtofulllalicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagnetichenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequimenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomlywiththelimitsforaClassBdigitaldevice,
ursuanttoart15oftheFCCRules.Theselimitsaredesigned
torovidereasonablerotectionagainstharmfulinterferenceina
residentialinstallation.Thisequimentgenerates,usesandcanradiate
radiofrequencyenergyand,ifnotinstalledandusedinaccordance
withtheinstructions,maycauseharmfulinterferencetoradio
communications.However,thereisnoguaranteethatinterference
willnotoccurinaarticularinstallation.Ifthisequimentdoes
causeharmfulinterferencetoradioortelevisionrecetion,which
canbedeterminedbyturningtheequimentoffandon,theuseris
encouragedtotrytocorrecttheinterferencebyoneormoreofthe
followingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasethesearationbetweentheequimentandreceiver.
•Connecttheequimentintoanoutletonacircuitdifferentfrom
thattowhichthereceiverisconnected.
•Consultthedealeroranexeriencedradio/TVtechnicianforhel.
Theroductshallbeconnectedusingashieldednetworkcable(STP)
thatisroerlygrounded.
Canada
ThisClassBdigitalaaratuscomlieswithCanadianICES-003.The
roductshallbeconnectedusingashieldednetworkcable(STP)thatis
roerlygrounded.
CetaareilnumériquedelaclasseBestconfomeàlanorme
NMB-003duCanada.Leroduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequimentfulllstherequirementsforRFemission
accordingtotheClassBlimitofEN55022.Theroductshallbe
connectedusingashieldednetworkcable(STP)thatisroerly
grounded.
Thisroductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments
Australia/NewZealand
ThisdigitalequimentfulllstherequirementsforRFemission
accordingtotheClassBlimitofAS/NZSCISPR22.Theroductshall
beconnectedusingashieldednetworkcable(STP)thatisroerly
grounded.
Japan
この装置は、クラスB情報技術装置です。この装置は、家
庭環境で使用することを目的としていますが、この装置が
ラジオやテレビジョン受信機に近接して使用されると、受
信障害を引き起こすことがあります。取扱説明書に従って
正しい取り扱いをして下さい。本製品は、シールドネット
ワークケーブル(STP)を使用して接続してください。また
適切に接地してください。
Korea
이기기는가정용(B급)전자파적합기기로서주로가정에
서사용하는것을목적으로하며,모든지역에서사용할수
있습니다.적절히접지된STP(shieldedtwistedpair)케이
블을사용하여제품을연결하십시오.
Safety
ThisroductcomlieswithIEC/EN/UL60950-1,SafetyofInformation
TechnologyEquiment.Ifitsconnectingcablesareroutedoutdoors,
theroductshallbegroundedeitherthroughashieldednetworkcable
(STP)orotheraroriatemethod.

DisposalandRecycling
Whenthisroducthasreachedtheendofitsusefullife,disoseof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionoint,contactyourlocalauthority
resonsibleforwastedisosal.Inaccordancewithlocallegislation,
enaltiesmaybealicableforincorrectdisosalofthiswaste.
Europe
Thissymbolmeansthattheroductshallnotbedisosedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequiment(WEEE)isalicablein
theEuroeanUnionmemberstates.Toreventotentialharmto
humanhealthandtheenvironment,theroductmustbedisosed
ofinanarovedandenvironmentallysaferecyclingrocess.For
informationaboutyournearestdesignatedcollectionoint,contact
yourlocalauthorityresonsibleforwastedisosal.Businessesshould
contacttheroductsulierforinformationabouthowtodisose
ofthisroductcorrectly.
ThisroductcomlieswiththerequirementsofDirective2011/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequiment(RoHS).
China
Thisroductcomlieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).
ContactInformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytechnicalassistance,leasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughthearoriatechannelsto
ensurearaidresonse.IfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareudates
•ndanswerstoresolvedroblemsintheFAQdatabase.Search
byroduct,category,orhrase
•reortroblemstoAxissuortstaffbyloggingintoyourrivate
suortarea
•chatwithAxissuortstaff(selectedcountriesonly)
•visitAxisSuortatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISM3203NetworkCamera
TableofContents
HardwareOverview..........................................5
ConnectorsandButtons..........................................5
LEDIndicators..................................................6
AccessingtheProduct.......................................7
AccessfromaBrowser...........................................7
AccessfromtheInternet..........................................7
SettheRootPassword...........................................7
TheLiveViewPage..............................................8
ediaStreams.............................................11
HowtoStreamH.264............................................11
MJPEG........................................................11
AXISMediaControl(AMC)........................................11
AlternativeMethodsofAccessingtheVideoStream....................12
SettingUptheProduct......................................14
BasicSetu....................................................14
Video.....................................................15
VideoStream...................................................15
StreamProles.................................................16
CameraSettings................................................16
ViewArea.....................................................17
Overlay........................................................18
PrivacyMask...................................................19
LiveViewCong............................................21
PTZ(PanTiltZoom).........................................23
PresetPositions.................................................23
GuardTour.....................................................23
Advanced......................................................24
Detectors..................................................25
CameraTamering..............................................25
MotionDetection...............................................25
Applications...............................................28
AlicationLicenses.............................................28
InstallAlication...............................................28
AlicationConsiderations........................................28
Events....................................................30
SettingUanActionRule........................................31
Reciients.....................................................31
Schedules......................................................33
Recurrences....................................................33
Recordings.................................................34
RecordingList..................................................34
ContinuousRecording............................................34
Languages.................................................35
SystemOptions.............................................36
Security.......................................................36
Date&Time....................................................38
Network.......................................................38
Storage.......................................................44
Maintenance...................................................44
Suort.......................................................45
Advanced......................................................45
ResettoFactoryDefaultSettings...................................46
Troubleshooting............................................47
CheckingtheFirmware...........................................47
UgradingtheFirmware..........................................47
EmergencyRecoveryProcedure....................................48
Symtoms,PossibleCausesandRemedialActions.....................48
TechnicalSpecications......................................51
PerformanceConsiderations.......................................53
4

AXISM3203NetworkCamera
HardwareOverview
HardwareOverview
2
1
3
4567
1tatusindicatorLED
2Coverplates
3Controlbutton
4PowerindicatorLED
5NetworkindicatorLED
6Networkconnector
7ProductIDanderialnumber(/N)
ConnectorsandButtons
Fortechnicalsecications,seepage51.
NetworkConnector
RJ45EthernetconnectorwithPoweroverEthernet(PoE).
NO NO
NOTICE TICE TICE
Theroductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheroducttothenetworkshall
beintendedfortheirsecicuse.Makesurethatthenetworkdevicesareinstalledinaccordancewiththemanufacturer’s
instructions.Forinformationaboutregulatoryrequirements,seeElectromagneticCompatibility(EMC)onpage2.
5

AXISM3203NetworkCamera
HardwareOverview
ControlButton
Thecontrolbuttonisusedfor:
•Resettingtheroducttofactorydefaultsettings.Seepage46.
•ConnectingtoanAXISVideoHostingSystemservice.Seepage40.Toconnect,ressandholdthebuttonforabout3
secondsuntiltheStatusLEDashesgreen.
•ConnectingtoAXISInternetDynamicDNSService.Seepage40.Toconnect,ressandholdthebuttonforabout3seconds.
LEDIndicators
LEDColorIndication
GreenSteadyforconnectiontoa100Mbit/snetwork.Flashesfornetworkactivity.
AmberSteadyforconnectiontoa10Mbit/snetwork.Flashesfornetworkactivity.
Network
UnlitNonetworkconnection.
GreenSteadygreenfornormaloeration.
AmberSteadyduringstartuandwhenrestoringsettings.
Status
RedSlowashforfailedugrade.
GreenNormaloeration. Power
AmberFlashesgreen/amberduringrmwareugrade.
Note
•TheStatusLEDcanbeconguredtobeunlitduringnormaloeration.Tocongure,gotoSetup>SystemOptions>Ports
&Devices>LED.Seetheonlinehelformoreinformation.
•TheStatusLEDcanbeconguredtoashwhileaneventisactive.
•TheStatusLEDcanbeconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>aintenance.
6

AXISM3203NetworkCamera
AessingtheProdut
AessingtheProdut
ToinstalltheAxisroduct,refertotheInstallationGuidesuliedwiththeroduct.
Theroductcanbeusedwithmostoeratingsystemsandbrowsers.TherecommendedbrowsersareInternetExlorerwithWindows,
SafariwithMacintoshandFirefoxwithotheroeratingsystems.SeeTechnicalpecicationsonpage51.
ToviewstreamingvideoinInternetExlorer,allowinstallationofAXISMediaControl(AMC)whenromted.
TheAxisroductincludesone(1)H.264decoderlicenseforviewingvideostreams.ThelicenseisautomaticallyinstalledwithAMC.
Theadministratorcandisabletheinstallationofthedecoders,toreventinstallationofunlicensedcoies.
Note
•QuickTimeTMisalsosuortedforviewingH.264streams.
•Ifyourcomuterrestrictstheuseofadditionalsoftwarecomonents,theroductcanbeconguredtouseaJavaalet
forviewingMotionJPEG.
AccessfromaBrowser
1.Startabrowser(InternetExlorer,Firefox,Safari).
2.EntertheIPaddressorhostnameoftheAxisroductinthebrowser’sLocation/Addresseld.Toaccesstheroductfroma
Macintoshcomuter(MacOSX),clickontheBonjourtabandselecttheroductfromthedro-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheroductonthenetwork.Forinformationabouthowto
discoverandassignanIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIPAddress
andAccesstheVideotreamonAxisSuortwebatwww.axis.com/techsu
3.Enteryourusernameandassword.Ifthisisthersttimetheroductisaccessed,therootasswordmustrstbe
congured.Forinstructions,seeettheRootPasswordonpage7.
4.Theroduct’sLiveViewageoensinyourbrowser.
Note
ThecontrolsandlayoutoftheLiveViewagemayhavebeencustomizedtomeetsecicinstallationrequirementsand
userreferences.Consequently,someoftheexamlesandfunctionsfeaturedheremaydifferfromthosedislayedin
yourownLiveViewage.
AccessfromtheInternet
Onceconnected,theAxisroductisaccessibleonyourlocalnetwork(LAN).ToaccesstheroductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheroduct.Todothis,enabletheNAT-traversalfeature,which
willattemttoautomaticallyconguretheroutertoallowaccesstotheroduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage41.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
ForTechnicalnotesonthisandothertoics,visittheAxisSuortwebatwww.axis.com/techsup
SettheRootassword
ToaccesstheAxisroduct,youmustsettheasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichaearswhentheroductisaccessedforthersttime.
Toreventnetworkeavesdroing,therootasswordcanbesetviaanencrytedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HyertextTransferProtocoloverSSL)isarotocolusedtoencryttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencrytedexchangeofinformation.SeeHTTPonpage41.
7

AXISM3203NetworkCamera
AessingtheProdut
Thedefaultadministratorusernamerootisermanentandcannotbedeleted.Iftheasswordforrootislost,theroductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultettingsonpage46.
TosettheasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosettheasswordviaanencrytedHTTPSconnection,followthesestes:
1.ClickCreateself-signedcerticate.
2.ProvidetherequestedinformationandclickOK.Thecerticateiscreatedandtheasswordcannowbesetsecurely.
3.Enteraasswordandthenre-enterittoconrmtheselling.
4.ClickOK.Theasswordhasnowbeencongured.
SetowerLineFrequency
PowerlinefrequencyissetthersttimetheAxisroductisaccessedandcanonlybechangedfromPlainCong(seepage46)
orbyresettingtheroducttofactorydefault.
Selecttheowerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisroduct.Selectingthewrongfrequencymaycause
imageickeriftheroductisusedinuorescentlightenvironments.
Whenusing50Hz,themaximumframerateislimitedto25fs.
Note
Powerlinefrequencyvariesdeendingongeograhicregion.TheAmericasusuallyuse60Hz,whereasmostotherartsof
theworlduse50Hz.Localvariationscouldaly.Alwayscheckwiththelocalauthorities.
TheLiveViewage
ThecontrolsandlayoutoftheLiveViewagemayhavebeencustomizedtomeetsecicinstallationrequirementsanduser
references.Consequently,someoftheexamlesandfunctionsfeaturedheremaydifferfromthosedislayedinyourownLiveView
age.Thefollowingrovidesanoverviewofeachavailablecontrol.
8

AXISM3203NetworkCamera
AessingtheProdut
ControlsontheLiveViewage
SelectastreamrolefortheLiveViewagefromtheStreamProledro-downlist.For
informationabouthowtocongurestreamroles,seepage16.
TheanualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewage.For
informationabouthowtocongureandenablethebutton,seeManualTriggeronpage9.
ClickSnapshottosaveasnashotofthevideoimage.Thisbuttonisrimarilyintended
forusewhentheAXISMediaControlviewertoolbarisnotavailable.Enablethisbutton
fromLiveViewCong>ActionButtons.
ManualTrigger
TheanualTriggerisusedtotriggeranactionrulefromtheLiveViewage.Themanualtriggercanforexamlebeusedto
validateactionsduringroductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.ClickAddtoaddanewactionrule.
3.FromtheTriggerdro-downlist,selectInputSignal.
4.Fromtheseconddro-downlist,selectanualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
Formoreinformationaboutactionrules,seeEventsonpage30.
ToshowthemanualtriggerbuttonsintheLiveViewage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtons,selectShowmanualtriggerbutton.
AXISMediaControlviewertoolbar
TheAXISMediaControlviewertoolbarisavailableinInternetExloreronly.SeeAXIMediaControl(AMC)onpage11formore
information.Thetoolbardislaysthefollowingbuttons:
ThePlaybuttonconnectstotheAxisroductandstartslayingamediastream.
TheStopbuttonstosthemediastream.
TheSnapshotbuttontakesasnashotofthevideoimage.Thelocationwheretheimageissavedcanbesecied
intheAMCControlPanel.
ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escae)onthecomuter
keyboardtocancelfullscreenview.
TheRecordbuttonisusedtorecordthecurrentvideostream.Thelocationwheretherecordingissavedcanbeseciedin
theAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.
9

AXISM3203NetworkCamera
AessingtheProdut
TZControls
TheLiveViewagealsodislaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforseciedusersunder
SystemOptions>Security>Users.
Note
ThesecontrolsareavailableifdigitalPTZisenabledintheselectedviewarea,seeViewAreaonpage17.
ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe
mouseointer.
ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatosition.Thecentermode
buttoncouldalsobeusedtozoominonasecicarea.Clickintheimageanddragtodrawarectanglesurrounding
theareatobemagnied.Tozoomout,rotatethemousewheel.
ClicktheCtrlpanelbuttontooenthePTZcontrolanelwhichrovidesadditionalPTZcontrols.
User-denedbuttonscanalsoaearintheControlanel.SeeControlsonpage24.
SelectaPTZresetositiontosteerthecameraviewtothesavedosition.SeePresetPositions
onpage23.
PanandTiltbars–Usethearrowstoanandtiltthecameraview,orclickona
ositiononthebartosteerthecameraviewtothatosition.
ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControlsonpage24.
10