Axis Q1659 User manual

AXIS Q1659 Network Camera
User Manual

AXIS Q1659 Network Camera
Table of Contents
System overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
How to choose lens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
About network redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
About power redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
How to access the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About the product's built-in help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
About capture modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
How to choose video compression format . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to focus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to reduce noise in low-light conditions . . . . . . . . . . . . . . . . . . . . . . . . . .
How to select exposure mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
How to maximize the details in the image . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
How to check the current rmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
How to upgrade the rmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
How to reset to factory default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Technical issues, clues and solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Performance considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Technical specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
SD card slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
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AXIS Q1659 Network Camera
System overview
System overview
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AXIS Q1659 Network Camera
roduct overview
roduct overview
1EF lens mount index
2EF-S lens mount index
3EF mount
4Unlock button
5Network connector (PoE)
6Power connector ( C input)
7microS card slot
8Status LE
9Network connector (SFP)
10 RS485/RS422 connector
11 Control button
12 I/O connector
13 Audio in
14 Audio out
15 Camera mount
16 Grounding screw
How to choose lens
There are several lens options for this camera. Which lens to choose depends on the surveillance requirements. The lenses have
different capabilities when it comes to light sensitivity and eld of view. See the product’s datasheet for lens alternatives.
About depth o eld and sensor size
The depth of eld depends on the lens aperture, the size of the image sensor and the distance to the scene. The lower the f-number
and larger the sensor, the shallower depth of eld. Due to the large sensor, the depth of eld is more shallow in this particular
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AXIS Q1659 Network Camera
roduct overview
product than in traditional surveillance cameras. Depth of eld becomes shallower in dark conditions, due to the fact that the iris
opens up to provide enough light to the sensor.
To learn more, go to www.axis.com/learning/web-articles/lenses-for-network-video-cameras
About ocus and light sensitivity
The focus point is affected by the aperture (f-stop) of the lens. The lower the f-stop value, the more light reaches the image sensor.
The smaller the aperture, the deeper depth of eld which may lead to an unwanted absolute focus point. During low light conditions,
when the aperture is as large as possible, the depth of eld decreases and the image may therefore appear unfocused.
Examples of apertures for different f-numbers.
To calculate the distance between the camera and the object of interest in relation to scene dimensions, resolution, and focal length,
use the lens calculator tool, see www.axis.com/tools/lens-calculator
About lens lters
You can use any lter for standard optics to protect the lens from damages or to modify the image. This can be useful in difcult light
conditions, to lter certain wave lengths or to reduce reections.
About network redundancy
The software controls the network redundancy and requires that both network connectors (RJ45 and SFP) are connected. The SFP
module has higher priority than the RJ45 connector. If the connection between the SFP module and the switch is lost the product
switches to the RJ45 connector to establish a continued connection.
About power redundancy
The software controls the power redundancy. If, for example, the DC connection fails, the camera automatically switches to PoE.
Depending on the setup, the camera may restart for the change to take effect.
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AXIS Q1659 Network Camera
Setup
Setup
How to access the product
The product can be used with the following browsers:
• ChromeTM (recommended), Firefox®, Edge®, or Opera®with Windows®
• ChromeTM (recommended) or Safari®with OS X®
• ChromeTM or Firefox®with other operating systems.
How to access the product rom a browser
1. Start a web browser.
2. Enter the IP address or host name of the Axis product in the browser’s address eld.
To access the product from a Mac computer (OS X), go to Safari, click on Bonjour and select the product from the
drop-down list.
If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about
how to discover and assign an IP address, see the document Assign an IP Address and Access the Video Stream on Axis
Support web at www.axis.com/support
Note
To show Bonjour as a browser bookmark, go to Safari > Preferences.
3. Enter your username and password. If this is the rst time the product is accessed, the root password must rst be
congured.
4. The product’s live view page opens in your browser.
Note
The controls and layout of the live view page may have been customized to meet specic installation requirements and
user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in
your own live view page.
About secure passwords
Important
When setting the initial password, the password is sent in clear text over the network. If there is a risk of network snifng,
rst set up a secure an encrypted HTTPS connection before resetting the passwords.
The device password is the primary protection for the data and services. Axis’ products do not impose a password policy as products
may be used in various types of installations, but to protect your data do the following:
• Don’t use the default password that comes with the products.
• Use a password with at least characters, preferably using a password generator.
• Don’t expose the password.
• Change password at a recurring interval, at least once a year.
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AXIS Q1659 Network Camera
Setup
Set a password or the root account
Important
The default administrator user name root is permanent and cannot be deleted. If the password for root is lost, the product
must be reset to the factory default settings.
The default root account has full privileges and should be reserved for administrative tasks. Always create a user account with limited
privileges for daily use. This reduces the exposure of the administrative account.
1. Make sure to follow the instructions about secure passwords, see About secure passwords on page 6 .
2. Type a password and then retype it to conrm the spelling.
3. Click Create login. The password has now been congured.
About the product's built-in help
To set up the product, you need to access the product’s webpage. In the webpage you can also nd detailed instructions in the
product’s built-in help.
About capture modes
A capture mode consists of a resolution and the corresponding frame rate available in the product. The capture mode setting
affects the camera’s eld of view and aspect ratio.
The lower resolution capture mode is cropped out from the highest resolution.
The image shows how the eld of view and aspect ratio can change between two different capture modes.
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AXIS Q1659 Network Camera
Setup
How to select capture mode
What capture mode to choose depends on the requirements of frame rate and resolution for the specic surveillance setup. See
the datasheet for specications about available capture modes. To nd the latest version of the datasheet, go to www.axis.com >
product > Support & Documentation.
How to choose video compression ormat
Deciding which compression method to choose depends on your viewing requirements, and on the properties of your network. The
available options are:
Motion JPE
Motion JPEG or MJPEG is a digital video sequence that is made up of a series of individual JPEG images. These images are then
displayed and updated at a rate sufcient to create a stream that shows constantly updated motion. For the viewer to perceive motion
video the rate must be at least 16 image frames per second. Full motion video is perceived at 30 (NTSC) or 25 (PAL) frames per second.
The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image quality and access to every image
contained in the stream.
H.264 or MPE -4 Part 10/AVC
Note
H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. Installing additional unlicensed
copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.
H.264 can, without compromising image quality, reduce the size of a digital video le by more than 0% compared to the Motion
JPEG format and by as much as 50% compared to the MPEG-4 standard. This means that less network bandwidth and storage space
are required for a video le. Or seen another way, higher video quality can be achieved for a given bitrate.
For more information, see www.axis.com/learning/web-articles/technical-guide-to-network-video/compression-formats
How to ocus
1. Go to the Image tab in the product’s webpage.
2. Click Autofocus.
Focus aid
If the autofocus function is not sufcient, or to prevent focus from being lost when the lighting conditions changes from day to
night, we recommend that you use the focus aid. Follow the instructions in the focus aid window to set the aperture as large as
possible before turning on autofocus. This makes the camera keep focus when the lighting conditions changes.
How to reduce noise in low-light conditions
To reduce noise in low-light conditions, you can adjust one or more of the following settings:
• Make sure that the exposure mode is automatic.
Note
Increasing the max shutter value can result in motion blur.
• The shutter speed should be as slow as possible, which means you should set max shutter to the highest possible value.
• Reduce sharpness in the image.
• Try lowering the max gain value.
If the above settings do not improve the image sufciently, change to a lens with a lower f-value.
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AXIS Q1659 Network Camera
Setup
For detailed instructions, go to the product’s built-in help.
How to select exposure mode
There are several exposure mode options in the camera that adjusts aperture, shutter speed, and gain to improve image quality for
specic surveillance scenes. In the Image tab, select between the following options:
• For most use cases, select Automatic exposure.
• For fast moving objects that require a fast or xed shutter, select Automatic aperture.
• To maintain a longer depth of eld or focus range, select Automatic shutter.
• For environments with certain articial lighting, for example uorescent lighting, select Flicker-free.
• For environments with certain articial light and bright light, for example outdoors with uorescent lighting at night and
sun during daytime, select Flicker-reduced.
• If you need full control of all parameters, mostly useful for scenes with little change in lighting, select Manual.
For more detailed instructions, go to the product’s built-in help.
How to maximize the details in the image
Important
If you maximize the details in the image the bitrate becomes higher which in turn might result in reduced frame rate.
• Make sure to select the capture mode with the highest resolution.
• Set the compression as small as possible.
• Select MJPEG streaming.
• Turn off the Zipstream functionality.
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AXIS Q1659 Network Camera
Troubleshooting
Troubleshooting
How to check the current rmware
Firmware is the software that determines the functionality of network devices. One of your rst actions when troubleshooting a
problem should be to check the current rmware version. The latest version may contain a correction that xes your particular
problem.
To check the current rmware:
1. Go to the product’s webpage.
2. Click on the help menu.
3. Click About.
How to upgrade the rmware
Important
Precongured and customized settings are saved when the rmware is upgraded (provided that the features are available in
the new rmware) although this is not guaranteed by Axis Communications AB.
Note
When you upgrade the product with the latest rmware, the product receives the latest functionality available. Always read
the upgrade instructions and release notes available with each new release before upgrading the rmware. To nd the latest
rmware and the release notes, go to www.axis.com > product > Support & Documentation.
1. Download the latest rmware le to your computer, available free of charge at www.axis.com/support/rmware
2. Log in to the product as an administrator.
3. Go to Settings > System > Maintenance in the product’s webpage and follow the instructions.
4. The upgrade takes a while, don't break the power to the product. When the upgrade is nished, the product restarts
automatically.
AXIS Camera Management can be used for multiple upgrades, see www.axis.com/products/axis-camera-management for more
information.
How to reset to actory de ault settings
Important
Reset to factory default should be used with caution. A reset to factory default resets all settings, including the IP address, to
the factory default values.
To reset the product to the factory default settings:
1. Disconnect power from the product.
2. Press and hold the control button while reconnecting power. See Product overview.
3. Keep the control button pressed for 15–30 seconds until the status LED indicator ashes amber.
4. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset
to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90
5. Use the installation and management software tools to assign an IP address, set the password, and access the video stream.
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