Azkoyen CASHLOGY CONNECTOR User manual

CASHLOGY
CONNECTOR
USER MANUAL.

[e-mail]
www.cashlogy.com
HISTORY OF REVISIONS
Date
Version
May 2014
V0
Creation of document
January 2015
V1
Revised by JV
April 2019
V3
General revision
October 2019
V4
Added self-protection mode
The contents of this manual may undergo modifications without previous warning, due to
modifications, improvements and/or updates.
The information herein is valid except for possible printing errors.
CashlogyConnector shall not be held responsible for damage or losses that may arise from the use
of the instructions herein.
CashlogyConnector shall not be held responsible for the losses or demands of third parties that
may arise from the use of this equipment.

Contents
1INTRODUCTION. ...................................................................................... 4
2WHAT IS CASHLOGYCONNECTOR. ............................................................ 4
3FUNCTIONALITIES................................................................................... 5
3.1 PAYMENT ..............................................................................................5
In all different cases, it can be configured a reminder to the user to collect the change.
See configuration section of this manual. ................................................................... 8
3.2 BACKOFFICE .........................................................................................9
3.2.1 CASHLOGY STATUS ................................................................................... 10
3.2.2 ADD CHANGE ........................................................................................... 10
3.2.3 GIVE CHANGE........................................................................................... 12
3.2.4 WITHDRAW CASH ..................................................................................... 14
3.2.5 COLLECT STACKER.................................................................................... 15
3.2.6 CLOSURE / CASH FLOAT ............................................................................ 16
3.2.7 ABSOLUTE AND RELATIVE STATISTICS ........................................................ 18
3.2.8 RESOLVE SELF-PROTECTION MODE............................................................. 20
3.2.9 COMPLETE EMPTYING ................................................................................ 24
3.2.10 SET COINS TO ZERO .............................................................................. 24
3.2.11 MAINTENANCE....................................................................................... 25
3.2.12 SEE LOGS ............................................................................................. 28
3.2.13 INFORMATION BUTTON .......................................................................... 29
3.3 ERROR SCREEN INFORMATION............................................................... 30
4ADVANCED............................................................................................. 34
4.1 CONFIGURATION ................................................................................. 34

1 INTRODUCTION.
This manual is destined for the use of software personnel of the Point of Sale (POS)
Terminal applications that CashlogyConnector uses for the operations with the
Cashlogy till.
Here forward, this manual will use the term POS to refer the
Point of Sale terminal.
The objective of this manual is to provide all the necessary information to fully
understand the basic functions if the CashlogyConnector, with the aim of potentiating
its performance to the maximum.
2 WHAT IS CASHLOGYCONNECTOR.
CashlogyConnector is a software module that allows you to execute the varied
operations of CASHLOGY POS using the POS software.

3 FUNCTIONALITIES
3.1 PAYMENT
Once Cashlogy has been selected as payment type in the POS software, Cashlogy will
be activated to allow the coins and notes introduction. Depending on the integration
an informative screen will be shown.
The following will explain all the possible Payment screens using CashlogyConnector
screens. The screen that is shown will depend on the software POS software
integration as POS software can generate its own customizable screens.
•WITH MANUAL COLLECTION AND PAYMENT WITH CONFIRMATION.
In this Payment screen, you can see that both the [ACCEPT] and [MANUAL
COLLECTION] are active.
To the right of “Manual amount” you see the button [Delete] that allows you to
delete the field of the manual value, if necessary.
If you press the button “Manual collection” it will show a new screen where we
can select the quantity that we are going to introduce manually.

This way, on the main screen, we can distinguish between the quantity of cash
that will be stored automatically by the Cashlogy and that which will be stored
manually.
If we return to the payment screen and we press the button “Cancel” Cashlogy
will return the value inserted.
Manual collection amount must be managed by the POS
software and be clearly shown in the accounting queries, as
machine will give the operation’s change taking into account
the amount introduced as manual, but that has not been
introduced into Cashlogy.

•WITH MANUAL COLLECTION AND AUTOMATIC PAYMENT.
Being an automated payment, the [ACCEPT] button will not be shown and it
won’t be needed to confirm the payment. When the amount to collect is
reached the payment process will finish automatically.
User has to take into account that if some coins are
introduced to receive as change a note or bigger coins, small
coins have to be introduced first and later the notes or bigger
coins because if machine reads first the note it will stop
admission and pay back.
For instance, 10.10 have to be charged and user introduces
20.20 to receive back 10.00, user has to introduce first 0.10
and once it has been read introduce 20.00. If not, machine
can read first the note and stop admission, 0.10 will be given
back and mix with the 9.90 paid as change.

•WITHOUT MANUAL COLLECTION AND WITH AUTOMATIC PAYMENT.
In all different cases, it can be configured a reminder to the user to collect the
change. See configuration section of this manual.
In case of any error or not having change, machine will show different error messages
(See error information screens section in this manual)

3.2 BACKOFFICE
From this screen it is possible to access to all different functionalities of
CashlogyConnector software. Clicking on any of the buttons user will access to any of
them (add change, collect stacker….)
Depending on the integration and user permissions,
CashlogyConnector can show less functionalities than those
are listed in this manual.
This screen closes automatically if user does not do any operation in two minutes.

3.2.1 CASHLOGY STATUS
This screen shows the notes and coins with which Cashlogy can operate and provides
information about the amount of each denomination stored in the device, for both the
recycling units and stacker (note stacking unit).
Those items in red show that they are “near empty” and in blue that they are “near
full”. You should check these values to minimise the number of times that it is
necessary to add or remove cash and maximise the up-time of the till. These limits
can be configured by the installer or distributor of Cashlogy using the CashlogyConfig
application.
The bottom of the screen shows the total value of all denominations, i.e., the total
cash in Cashlogy.
3.2.2 ADD CHANGE
After pressing this button, Cashlogy will be automatically set to the admission mode
and the following screen will be displayed as you enter change. This mode only
accepts notes defined as “returnable”.
You can exit after completing the transaction; Cashlogy will return to the standby
mode and open the main menu again.

The screen shown in this case will be the following:
3.2.3 GIVE CHANGE
You can change the amount entered in notes or coins in this screen with the same
amount in notes and coins of a different denomination.

First, the system will request you to insert notes and/or coins and show the value as it
is inserted. Next, press [ACCEPT] and the application will show a screen with the
notes and coins you can use to give change. This can be configured by the staff
installing or distributing the application, using the CashlogyConfig application.
In the “Withdraw Amount” column, Cashlogy will propose a quantity that can be
modified by the user. The bottom line shows the amount inserted and the amount of
the values requested. Next, press [ACCEPT].
If the amount inserted does not match the amount to return, the application will show
a warning, requesting this amount to be modified.
This function can also be used to empty a denomination that is very full or vice versa,
maintaining the same cash amount.
In the previous screen, the button [CANCEL] will cancel the operation and Cashlogy
will return the value inserted. You should take into account that if you have requested
values of notes that cannot be recycled, the refund will be made with notes that can
be used for recycling.
For example, it is common that the recyclers manage notes of €5, €10 and €20, so if
you ask for change of a €50 note and then cancel the process; it will return the

quantity of €50 in notes of €5, €10 or €20, depending on the availability of change for
recycling. Remember that the notes sent “To Stacker” cannot be returned to the note
payout exit.
3.2.4 WITHDRAW CASH
The screen will display the notes and coins stored in Cashlogy, with the denominations
that are “almost empty” in red and those that are “almost full” in blue.
To withdraw cash, the user has to select the coin and note units to withdraw and
press the [WITHDRAW EVERYTHING MARKED] button.
You can also withdraw notes and coins for each denomination. To do so, enter the
number of elements (number of coins or notes) of each denomination to withdraw and
press the [WITHDRAW] button of the corresponding denomination.
Remember that if you wish to withdraw notes from the
dispenser, mark the “To stacker” option on the cash
withdraw screen. If the notes are placed in the
stacker, they can only be withdrawn by selecting the
“Collect from Stacker” option in the Back Office menu.

3.2.5 COLLECT STACKER
To collect the notes deposited in Cashlogy’s stacker, this function must be selected
before the physical removal of notes from the stacker.
CashlogyConnector will show this screen, providing information about the total
amount of notes deposited in the stacker.
To collect it, press the [CONFIRM COLLECTION OF NOTES FROM THE STACKER]
button and collect the notes.
The following screen will appear when the notes have not been collected from the
stacker; it will disappear when the notes have been collected.

Press “Cancel” to return to the previous screen without modifying the value of the
notes stored in the stacker.
To set the amount stored in the stacker to zero, perform this
operation in the POS terminal and physically remove the
stacker. If one of these two operations is not carried out, the
amount will accumulate until Cashlogy reaches its maximum
note capacity and stop accepting more notes, even when no
notes are stored.
3.2.6 CLOSURE / CASH FLOAT
This screen allows you to leave a certain amount of notes and coins in the recycling
units as a cash fund, to make the necessary returns in collection and payment
operations.
The “Current Quant” column shows the current amount of notes or coins in Cashlogy
for each group; the “Recyc. Quant” column shows the amount in the recycling units
and the “Quan. Stacker” column shows the notes in the stacker.
The bottom of each column will show the total amount of notes and coins in the
recycling units and stacker.

Enter the amounts of each coin/note to be left as a fund at the bottom of the “Cash
Float” column; the remaining amount will be returned by Cashlogy (coins to the tray,
notes to the stacker).
If the “cash float” column is left empty, Cashlogy will return
all notes and coins, since this column is where the amounts to
be used as the fund will be indicated.
By default, the application will propose the units of each denomination to be left as
the cash fund of the last closing operation.
You can change these by double clicking on each cell, which will automatically copy
the contents of the row to the “Recyc. Quant” column.
You can also leave a cash fund amount in the “Cash float amount” field instead of
entering the amount for each denomination. Cashlogy will calculate the number of
coins and notes used as the fund, with a priority on having as much coins as possible.
Therefore, if users want just to take the notes and leave the coins they can check
“collect only notes” and Cashlogy will calculate to leave the nearest quantity to the
amount in Cash float amount not dispensing any coin.
To end this process, press the [PROCESS CLOSING] button.
If a higher amount than that currently stored in the recycling unit is established for
one or more denominations as the cash fund, Cashlogy will be set to the admission
mode and request on the screen to insert the coins or notes required to be added to
the recycling units to balance the cash fund with the correct amount.

3.2.7 ABSOLUTE AND RELATIVE STATISTICS
This option allows us to see the number of coins or notes of each type that have been
inserted into (deposited) or removed (dispensed) from the Cashlogy. This allows us to
detect high usage of a type of coin or note value (for example, 1€ coin) and carry out
the necessary configuration and maintenance.

Both the total and partial statistical data show the dates from which the accounting
record began. In the case of the partial statistics, this date is reset each time you
press [DELETE STATISTICS]. This option is not available in the total statistics as this
shows the counter values from the first usage of the machine.
It is possible to change from one option to the other just clicking on “See absolute” or
“See relative” buttons.
Using the “Print” button, it will print a ticket using the default printer, with a summary
of coins and notes that have been introduced and given as change from the time and
date of the last reset until the present time and date.
The Export Data button allows you to export the data to a local directory. Clicking on
the button will show the following screen indicating where it has created the file with
the .csv extension:

The file .csv can be opened using any text editor or software such as (Microsoft Excel,
OpenOffice…).
3.2.8 RESOLVE SELF-PROTECTION MODE.
From this option, users will access to a help guide to solve the recycler self-protection
mode. Recycler self-protection mode is a functionality where the bill recycler can avoid
dispensing a certain note that could damage the recycler. (More info in Cashlogy
technical manual).
When the user access to this option, CashlogyConnector will show (it there is one) the
recycler that is in this state of self-protection with an exclamation symbol.