Sharp XE-A137-WH Operation Quick manual

ELECTRONIC CASH REGISTER
BASIC USER MANUAL
Printed in China
MODEL
XE-A137
XE-A147
SHARP ELECTRONICS (Europe) GmbH
Postbox 105504
20038 Hamburg, Germany

CAUTION:
The cash register should be securely fitted to the supporting platform to avoid instability when the drawer
is open.
CAUTION:
The socket-outlet shall be installed near the equipment and shall be easily accessible.
VORSICHT:
Die Netzsteckdose muß nahe dem Gerät angebracht und leicht zugänglich sein.
ATTENTION:
La prise de courant murale devra être installée à proximité de l’équipement et devra être facilement
accessible.
AVISO:
El tomacorriente debe estar instalado cerca del equipo y debe quedar bien accesible.
VARNING:
Det matande vägguttaget skall placeras nära apparaten och vara lätt åtkomligt.
LET OP:
Het stopcontact dient in de buurt van de kassa en gemakkelijk toegangbaar te zijn.
CAUTION:
For a complete electrical disconnection pull out the AC adapter.
VORSICHT:
Zur vollständigen elektrischen Trennung vom Netz den AC Adapter.
ATTENTION:
Pour obtenir une mise hors-circuit totale, débranchez l’adaptateur secteur.
AVISO:
Para una desconexión eléctrica completa, desenchufar el adaptador de CA.
VARNING:
För att helt koppla från strömmen, dra ut nätadaptern.
LET OP:
Maak de netspanningsadapter los om de stroomtoevoer volledig uit te schakelen.

1
INTRODUCTION
Thank you very much for your purchase of the SHARP Electronic Cash Register, Model XE-A137/XE-A147.
Please read this manual carefully before operating your machine in order to gain full understanding of functions
and features.
Please keep this manual for future reference. It will help you if you encounter any operational problems.
For a free download of the “FULL DETAILED INSTRUCTION MANUAL”, please go to the following related URL:
- The United Kingdom and Republic of Ireland: www.sharp-pos.co.uk
- Netherlands and Belgium and Luxemburg: www.sharp.nl
- Sweden: www.sharp.se
CAUTION!
Never install the batteries into the cash register before initializing it. Before you start operating the cash
register, you must first initialize it, then install three new alkaline batteries LR6 (“AA” size) on the register.
Otherwise, distorted memory contents and malfunction of the cash register will occur. For this procedure, please
refer to pages 6 to 7.
IMPORTANT
• Be very careful when removing and replacing the printer cover, as the cutter mounted on it is very
sharp.
• Install the cash register in a location not subject to direct sunlight, unusual temperature changes, high
humidity, splashing water or dust and sand.
Installation in such locations could cause damage to the cabinet, the electronic components and other precision
components.
• Never operate the register with wet hands.
The water could seep into the interior of the register and cause component failure.
• When cleaning your register, use a dry, soft cloth. Never use solvents, such as benzine and/or thinner.
The use of such chemicals will lead to discoloration or deterioration of the cabinet.
• The register plugs into any standard wall outlet (official (nominal) voltage).
Other electrical devices on the same electrical circuit could cause the register to malfunction.
• For protection against data loss, please install three alkaline batteries LR6 (“AA” size) after initializing
the cash register. When handling the batteries, please observe the following:
Incorrectly using batteries can cause them to burst or leak, possibly damaging the interior of the cash register.
• RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
• Be sure that the positive (+) and negative (–) poles of each battery are facing in the proper direction
for installation.
• Never mix batteries of different types.
• Never mix old batteries and new ones.
• Never leave dead batteries in the battery compartment.
• Remove the batteries if you do not plan to use the cash register for long periods.
• Should a battery leak, clean out the battery compartment immediately, taking care to avoid letting
the battery fluid come into direct contact with your skin.
• For battery disposal, follow the corresponding law in your country.
• For complete electrical disconnection, disconnect the AC adapter.
• Be sure to use the attached AC adapter. Otherwise, an electric shock or fire may be caused.

2
CONTENTS
INTRODUCTION ........................................................................................................................................... 1
IMPORTANT.................................................................................................................................................. 1
CONTENTS ................................................................................................................................................... 2
PARTS AND THEIR FUNCTIONS ................................................................................................................ 3
1 External View........................................................................................................................................ 3
2 Printer ................................................................................................................................................... 3
3 Mode Switch and Mode key.................................................................................................................. 4
4 Keyboard .............................................................................................................................................. 4
5 Display.................................................................................................................................................. 5
6 Drawer Lock Key .................................................................................................................................. 5
PREPARING THE CASH REGISTER........................................................................................................... 6
1 Initializing the Cash Register ................................................................................................................ 6
2 Installing Batteries ................................................................................................................................ 7
3 Installing a Paper Roll........................................................................................................................... 8
HELP FUNCTION.......................................................................................................................................... 9
BASIC FUNCTION PROGRAMMING......................................................................................................... 10
1 Abbreviations and Terminology........................................................................................................... 10
2 Prior to Programming.......................................................................................................................... 10
3 Language Selection............................................................................................................................ 12
4 Date and Time Programming.............................................................................................................. 12
5 Tax Programming................................................................................................................................13
6 Department Programming .................................................................................................................. 14
7 PLU (Price Look-Up) and Subdepartment Programming ................................................................... 17
8 Text Programming............................................................................................................................... 19
BASIC SALES ENTRY (Example) ............................................................................................................. 21
1 Basic Sales Entry................................................................................................................................21
2 PLU Sales Entry ................................................................................................................................. 22
CORRECTION............................................................................................................................................. 23
1 Cancellation of the Numeric Entry ...................................................................................................... 23
2 Correction of the Last Entry (direct void) ............................................................................................ 23
3 Correction of the Next-to-last or Earlier Entry (indirect void) ..............................................................24
4 Subtotal Void....................................................................................................................................... 24
5 Correction after Finalizing a Transaction
(Void mode)...................................................................................25
FULL SALES REPORT (X or Z REPORT) ................................................................................................. 26
MAIN FUNCTIONAL OVERVIEW ............................................................................................................... 28
OPERATOR MAINTENANCE ..................................................................................................................... 29
1 In Case of Power Failure .................................................................................................................... 29
2 In Case of Printer Error....................................................................................................................... 29
3 Cautions in Handling the Printer and Recording Paper...................................................................... 29
4 Replacing the Batteries....................................................................................................................... 30
5 Replacing the Paper Roll.................................................................................................................... 31
6 Removing a Paper Jam ...................................................................................................................... 32
7 Cleaning the Printer (Printer Head / Sensor / Roller).......................................................................... 32
8 Removing the Drawer......................................................................................................................... 33
9 Opening the Drawer by Hand ............................................................................................................. 33
BEFORE CALLING FOR SERVICE............................................................................................................ 34
SPECIFICATIONS....................................................................................................................................... 35

3
PARTS AND THEIR FUNCTIONS
1External View
Plug the AC adapter connector into the AC
adapter jack, then plug the AC adapter into
the wall outlet.
Receipt window
Cheque slot
Printer cover
Display
Mode switch
RS-232 connector
(Only for the XE-A147)
Option battery shutter
(for the XE-A1BT)
(Only for the XE-A147)
SD card slot
(Important: For SD type card
SDHC 4GB to 32GB)
AC adapter jack
Drawer lock
Drawer
Keyboard
AC adapter
AC adapter connector
Reset switch (Only for the XE-A147)
2Printer
The printer is a receipt (one station) type thermal printer, and therefore it does
not require any type of ink ribbon or cartridge. The average life of the printer is
approximately 5 million lines.
When removing the printer cover, lift up its rear.
When installing the printer cover, hook it on the pawls on the cabinet and shut it.
Caution:The paper cutter is mounted on the printer cover. Be careful not
to cut yourself.
Print roller arm
Roller
Sensor Printer head
NOTE
Do not attempt to remove the paper with the print roller arm in the hold
position. This may result in damage to the printer and printer head.

4
3Mode Switch and Mode key
Insert the mode key (the same key as drawer lock key) into the mode switch and move the key to get an
appropriate mode.
Mode key
:Turns the display off. No operations are possible.
REG: Permits transaction entry.
:Permits correction after finalizing a transaction.
X/Flash: Permits printing of sales reports and displaying the flash reports.
Z/PGM: Permits printing and resetting of sales reports and programming.
4Keyboard
■Keyboard layout
■Key names
FPaper feed key p
PLU/Subdepartment
key
ATotal/Amount tender/
No sale key
@Multiplication/
receipt switch key ! $ Department keys vVoid key
lClear key cCredit key EEscape/Help key
0:
19
Numeric keys
VForeign currency
exchange key %Percent key
s
Non-add code/Time
display/Subtotal key
tPaid-out/Value added
tax key
HShift key CCheque key R
Receipt print/Received-
on-account key
N

5
5Display
■Operator display
Your cash register is equipped with a front LED (Light-Emitting Diode) display that affords easy visibility of 9
digits for the operator during transaction.
PLU/Subdepartment code
Department code Repeat
Receipt off (“.”) Shift for the character entry (“_”)
DC for the character entry (“_”)
Amount: Appears in the far-right eight (max.) positions. When the amount is negative, the minus symbol “-”
appears before the amount.
Number of repeats for repetitive registrations:
The number of repeats is displayed, starting at “2” and incremental with each repeat. When you
have registered ten times, the display will show “0”. (2 →3 ..... 9 →0 →1 →2 ... )
Receipt function status:
The indicator “.” appears in the receipt off position when the receipt function is in the OFF status.
Time: Appears in the first to fifth positions (using 24-hour format) in the REG or mode. Press the
skey to display the time.
■Machine state symbols
: Appears during programming.
: Appears with an error code when an error is detected. For the details of error codes, please refer to
“Error code table”.
:
Appears when the subtotal is displayed or when the amount tendered is smaller than the sales amount.
: Appears when the Vkey is pressed to calculate a subtotal in foreign currency.
: Appears when a transaction is finalized by pressing the A, Cor ckey.
: Appears when the change due amount is displayed.
: Appears in the far-left three positions at the timing of key entry when the electronic journal (EJ) memory
is full. (Depending on programming.)
: Appears when the voltage of the installed batteries is under the required level. You must replace with
new ones within two days. Refer to page 30 for details.
: Appears when the batteries are not installed, or the installed batteries are dead. You must replace with
new ones immediately. Refer to page 30 for details.
: May appear right below the seventh and eighth places at the timing of finalization of a transaction when
the electronic journal (EJ) memory is nearly full.
: Appears when programmed date (and time) for EURO modification operation has come.
: Appears when the paper is not set or out.
6Drawer Lock Key
This key (the same key as mode key) locks and unlocks
the drawer. To lock it, turn 90 degrees counterclockwise.
To unlock it, turn 90 degrees clockwise.
N

6
PREPARING THE CASH REGISTER
Unpack the cash register and make sure all accessories are included. For details of accessories, please refer to
“SPECIFICATIONS” section.
For installing the cash register, find a stable surface near an AC outlet where the cash register will not subject to
water sources or direct sunlight.
For preparing the cash register, please follow the three steps shown below; “1 Initializing the Cash Register” on
this page, “2 Installing Batteries” on page 7, and “3 Installing a Paper Roll” on page 8.
1Initializing the Cash Register
In order to operate the cash register properly, you must initialize it before operating for the first time. Follow this
procedure.
1. Insert the mode/drawer lock key into the mode switch and turn it to the REG position.
2. Insert the AC adapter into the AC outlet.
IMPORTANT: This operation must be performed without batteries installed.
3. The cash register has now been initialized. The register display will show “0.00”
with “ ”.
NOTE If this does not happen when inserting the AC adapter, then the initialization has not been done
successful. (This will occur when the voltage is high because you operated the cash register before
starting initialization.) Wait at least one minute after pulling out the AC adapter and reinsert the AC
adapter into the AC outlet only after this waiting time has passed.

7
2Installing Batteries
Three new alkaline batteries LR6 (“AA”size) must be installed in the cash register to prevent the data and user-
programmed settings from being erased from the memory, when the AC adapter plug is accidentally
disconnected or in case of power failure. Once installed, the batteries will last approximately one year before
needing replacement. At this time, the “ ” symbol will appear on the display to indicate the batteries are low
and must be replaced within two days. If the no battery symbol “ ” appears, you must install the batteries
at once. Install three new alkaline batteries LR6 (“AA”size) according to the procedure shown below
with the AC adapter plug connected and set the mode switch to the REG position:
1. Push the printer cover forward and detach it.
Be careful with the paper cutter, so as not to cut yourself.
2. Open the battery compartment cover next to the paper roll cradle.
3. Install three new alkaline batteries LR6 (“AA”size) as per the diagram.
When the batteries are properly installed “ ” on the display will
disappear.
4. Close the battery compartment cover.
NOTE •Be sure to observe precautions shown on page 1 when handling
batteries.
•
If you press a key by mistake, an error symbol “ ”
may be displayed. Press the
l
key to clear the symbol after
installing paper rolls.
Caution: “ ” or “ ” can be displayed only when the cash register is being turned on. Please be
advised that when the cash register is being turned off for a long time, the data in memory
might be cleared without the warning symbols: “ ” or “ ”.

8
3Installing a Paper Roll
The register can print receipts. For the printer, you must install the paper roll provided with the register.
NOTE Install the paper roll in the printer. Be careful then to set the roll and cut the paper end correctly.
To the printer
Incorrect
To the printer
Correct Correct Incorrect
(How to set the paper roll) (How to cut the paper end)
1. Remove the printer cover.
2. Lift up the print roller arm.
3. Set the paper correctly in the paper roll cradle as per the diagram.
NOTE Before placing a new paper roll in the paper roll cradle, cut off
the pasted (taped) part of the paper and confirm that the cut end
of the paper is straight.
4. Feed the end of the paper along with the paper positioning guides as
per the diagram.
5. While holding down the paper, slowly close the print roller arm, and
push down the arm until you hear a click locking the arm.
NOTE If the print roller arm is not securely locked, printing is not done
right. If this problem occurs, open the arm, and close the arm
as instructed above.
6. Cut off the excess paper and replace the printer cover.
7. Press the Fkey to make sure the paper end comes out of the
printer cover and clean paper appears.
NOTE If the paper end does not come out, open the printer cover,
and pass the paper end between the paper cutter and the
paper guide of the printer cover, and replace the printer
cover.
Paper positioning guides
Print roller arm

9
HELP FUNCTION
The help function allows you to print guidance messages for basic programming procedures of the cash register.
This function is available in any mode switch position other than “ ”. For more details on each programming,
refer to “BASIC FUNCTION PROGRAMMING” on pages 10 to 20.
■Printing the help menu
Press the Ekey to print the help menu. This menu provides a list of the programming procedures for which
you can print the guidance messages.
Key operation Print
E
■Printing guidance messages
By reference to the help menu above, press the corresponding numeric key and then the Ekey to print the
guidance message for each programming procedure.
Key operation Print
4 E
Sample print of TIME SETTING
NOTE The Ekey works as the error escape function during a transaction. Finalize the transaction to use
the key as the help function.

10
BASIC FUNCTION PROGRAMMING
Before starting sales entries, you must first program necessary items so the cash register suits your sales
needs. In this manual, there are three sections, BASIC FUNCTION PROGRAMMING (pages 10-20) where
required items must be programmed, “AUXILIARY FUNCTION PROGRAMMING” for using all available
keyboard keys and “ADVANCED FUNCTION PROGRAMMING” are described in the separate “FULL DETAILED
INSTRUCTION MANUAL”. Find the required functions and program them accordingly.
1Abbreviations and Terminology
Dept.: Department; a category for merchandise classifications. Every sales item should belong to a
department.
PLU: Price Look Up; a category for merchandise classifications. PLUs are used to call up preset prices by a
code entry.
VAT: Value Added Tax
X report: Report to read sales data
Z report: Report to read and reset sales data
Receipt ON/OFF function: To print or not to print receipts in the REG mode.
2Prior to Programming
■Procedure for programming
1. Check to see whether a paper roll is present in the machine. If there is not enough paper on a roll, replace it
with a new one (refer to “Replacing the Paper Roll” in “OPERATOR MAINTENANCE” chapter for the
replacement).
2. Put the mode key in the mode switch and turn it to the Z/PGM position.
3. Program necessary items into the cash register.
Every time you program an item, the cash register will print the setting. Please refer to print samples in each
section.
4. If necessary, issue programming reports for your reference.
NOTE •On the key operation example shown in the programming details, numbers such as “221012” indicates
the parameter which must be entered using the corresponding numeric keys.
•Asterisks in the tables shown in the programming details indicate default settings.
■Description of special keys
0, 1to 9Used for numerical number entry.
:Used for character code entry.
lUsed for cancel entry.
sUsed for data decision entry.
AUsed for programming termination entry.

11
■Guidance for text programming
The register allows you to program texts for department item names, PLU/subdepartment item names, logo
messages, foreign and domestic currency symbols, and function texts.
There are two ways for programming text; using character keys on the keyboard or entering character codes
with numeric keys on the keyboard.
NOTE For details of entering character codes with numeric keys, please refer to “PRIOR TO PROGRAMMING”
section in “FULL DETAILED INSTRUCTION MANUAL”.
Character entry sequence
Capital letter selection
Assigned number (0 to 9) Character entry
Double-size character Small letter selection
W H
Assigned number and character table
0 0 0 Ä ä ĆćÒ ò
1 v 1 1 Ö ö È è Ó ó
2 M m w 2 2 Ü ü É é Ô ô
3 d N n x 3 3 À à Ê ê Õ õ
4 e O o y 4 4 Á á Ë ë Š š
5 f P p
W
X
Y
Zz5 5 Â â Ì ì ġĢ
6 g Q q 6 6
à ã Í í Ù ù
7 h R r 7 7 Å å Î î Ú ú
8 i S s 8 8 ýþÑ ñ Û û
9 9 9 Ç
A
B
a
b
K
L
k
l
U
V
u
Cc
D
E
F
G
H
I
JjTt
%%
++
--
!! çĕĖäå
HHHHHHH
HUsed for the small letter entry.
SUsed for a space entry.
BUsed to delete the last character or figure.
WUsed for the double-size character entry.
, , , , , , Used for character entry.
[ Example ] For entry character “MnH”
2 3 H7
MnH

12
3Language Selection
88
To s e t " 0 "
s@ A
*Language (0 - 4)
*Language: 0: English 1: German 2: French 3: Spanish 4: Swedish
By default, English is set.
Key operation example Print
s88 @
0 A
Caution: When you change the language, the texts such as logo messages and function texts, which you
programmed, will be reset to the default settings. The language selection must be made before
programming logo messages and function texts.
4Date and Time Programming
■Date
For setting the date, enter the date in 6 digits using the day-month-year (DD/MM/YY) format, then press the
skey.
Date(DD/MM/YY) s
Key operation example Print
221012
(22 October, 2012)
s
Date
■Time
For setting the time, enter the time in 4 digits using the 24-hour format. For example, when the time is set to
2:30 AM, enter 230; and when it is set to 2:30 PM, enter 1430.
Time(max. 4 digits in 24-hour format) s
Key operation example Print
1430
s
Time

13
5Tax Programming
If you program the VAT/tax, the cash register can calculate the sales tax. In the VAT system, the tax is included
in the price you enter in the register, and the tax amount is calculated when tendered according to the VAT rate
programmed. In the tax system, the tax is calculated when tendered according to the tax rate programmed, and
added to the price. The cash register can provide totally 6 kinds of VAT/tax systems (automatic VAT1-4,
automatic tax 1-4, manual VAT 1-4, manual VAT 1, manual tax 1-4, and automatic VAT1 and automatic tax 2-4
systems) and 4 kinds of rates. By default, the cash register is pre-programmed as automatic VAT1-4 system.
When you program tax rate(s) and taxable status for each department (by default, VAT1/tax1 is set to taxable.),
tax will be automatically added to sales of items assigned to the department according to the programmed tax
status for the department and the corresponding tax rate(s).
For details of the tax systems, refer to “Computation of VAT (Value Added Tax)/tax” section in “FULL DETAILED
INSTRUCTION MANUAL”. To change the tax system, please refer to “Other programming” of “Various Function
Selection Programming 1” section in “FULL DETAILED INSTRUCTION MANUAL” (Job code 69).
■Tax rate programming
The percent rate specified here is used for tax calculation on taxable subtotals.
To program other kind of tax
To program “0.0000”
Todeleteataxrate
*Tax rate: YYYYYYY
Tax rate=0.0000 to 100.0000
Ass@@
v
Tax number
(1 to 4)
9*Tax rate
Key operation example Print
s9 @
2 @
0070000
s
A
N

14
6Department Programming
Merchandise can be classified into a maximum of 8 departments. Items sold using the department keys can later
be printed on a report shown as the quantities sold and sales amounts classified by department. The data is
useful for making purchasing decisions and other store operations.
■Department status
For dept. 5 through 8
To s e t a l l z e r o s
ABC
To program another department
Dept. key A
@
H
Item: Selection: Entry:
ASICS / Normal SICS 1
Normal* 0
BSign Negative department 1
Positive department* 0
CType of unit price entry Open and preset 3
Preset only 2
Open only* 1
Inhibit department key 0
* Default settings
SICS (Single Item Cash Sale)
• If an entry of a department programmed for SICS is made first, the sale will be finalized as a cash sale as
soon as the department key is pressed. If the entry is made after entering a department not programmed for
SICS, it does not finalize and result in a normal sale.
Key operation example Print
113 @
"A
Sign
SICS / Normal
Type of unit price entry

15
■Preset unit price
For dept. 5 through 8
To program zero
To program another department
Dept. key A
H
Unit price (max. 8 digits)
Key operation example Print
1000 !
A
Unit price
NOTE If a department is not programmed to allow the entry of preset unit prices in functional programming, the
department is automatically changed to allow the entry of preset unit prices by this programming entry.
■VAT/tax status
For dept. 5 through 8
To program zero
*VAT/tax status
(1 to 4)
20 Dept. key
To program another department
As@
H
*VAT/tax status Selection: Entry:
VAT/tax 1* 1 e.g. for this number a VAT/tax rate of 7% is assigned
VAT/tax 2 2
VAT/tax 3 3
VAT/tax 4 4
Non VAT/tax 0
Key operation example Print
s20 @
2 !
A
VAT/tax status (VAT/tax 2)

16
■Department text (item label)
For dept. 5 through 8
To keep current setting
101 Character entry
(max. 12 characters)
Dept. key
To program another department
Ass@
H
Key operation example Print
s101 @
!
FRUIT s
A
(Programming FRUIT for dept.1)
Text
programmed for
dept. 1
For details of the text entry (“FRUIT”), please refer to the “Guidance for text programming” on page 11.
(F:5 , R:7 , U:0 , I:8 , T:9 )
N

17
7PLU (Price Look-Up) and Subdepartment Programming
The PLU function allows speedy key entries whereby a price is automatically called up when a code is entered.
The subdepartment is a kind of “open PLU”, which requires you to enter a price after the PLU code is entered.
PLU/subdepartment setting for 1 through 200 codes are available.
■Unit price and associated department assignment
To delete the PLU code
For dept. 5 through 8
To program zero
PLU code Unit price
(max. 8 digits)
To program or delete the following PLU code
To program or delete another PLU code
Associated
Dept. key
p
v
A
H
Key operation example Print
1 p
125 !
A
PLU code
Unit price
Associated dept.
■PLU/subdepartment selection
To program "0"
*A (0 or 1)PLU code
To program the following PLU code
To program another PLU code
Asp
*A: 0 for subdepartment or 1 for PLU
Key operation example Print
1 p
0 s
A
PLU/subdept.
NOTE When you program the last PLU code, the programming sequence will be complete with a press of the
skey.

18
■PLU text (item label)
To keep current setting
102 PLU code Character entry
(max. 12 characters)
To program another PLU code
To program following PLU code
Asp@s
Key operation example Print
s102 @
1 p
MELON s
A
(Programming MELON to PLU1)
Text
programmed
for PLU code 1
For details of the text entry (“MELON”), please refer to the “Guidance for text programming” on page 11.
(M:2 , E:4 , L:1 , O:4 , N:3 )