QUORION CR 1200 User manual

User Manual
Electronic Cash Register
CR 1200 series

2
...designed to Succeed
Dear valued customer!
On behalf of our proud company we wish to welcome you to the QUORION family of fine
business machines. We sincerely hope you will appreciate the many benefits of being
associated with a distinguished product name that represents both quality and
commitment to customer satisfaction.
The QUORION cash register is fully customizable and yet simple to operate. Users can
easily adapt it to any type of retail or scanning system. Moreover, our dynamic software
generates a compatible environment for a wide array of peripheral devices. It is exactly
this versatility and quality that has made us successful among our multinational customers.
It is therefore with great pride that we look forward to continuing our close collaboration
with our customers.
Sincerely,
Your QUORION Team

3
Index
Introduction........................................................................................................................6
Specifications ....................................................................................................................7
1. Keyboard........................................................................................................................8
1.1 Keyboard Layout......................................................................................................8
1.2 Names of Keys and their Function .........................................................................9
1.3 Control Lock and Control Lock Keys...................................................................11
2. Basic Sales Functions.................................................................................................12
2.1 Signing on a Clerk..................................................................................................12
2.2 Making a Sale Using an Open Department ..........................................................13
2.3 Making a Sale Using a Preset Dept./PLU..............................................................13
2.3.1 Creating a PLU during a Sale..........................................................................14
2.4 Ringing up Multiple items in a Sale......................................................................15
2.5 Tendering a Sale.....................................................................................................16
3. Voiding and Negative Transactions...........................................................................16
3.1 Clearing a Numeric Entry ......................................................................................16
3.2 Correcting the Last Entry......................................................................................17
3.3 Voiding Items during a Sale ..................................................................................17
3.4 Refunding Items outside of a Sale........................................................................18
3.5 Giving Discounts during a Sale ............................................................................19
3.6 Cancellation of a Sale............................................................................................21
3.7 Voiding a Complete Sale .......................................................................................21
4. Advanced Sales Functions .........................................................................................21
4.1 Department Shifts ..................................................................................................21
4.2 PLU Price Shifts .....................................................................................................21
4.3 Foreign Currency Function ...................................................................................22
4.4 Holding a cash Sale ...............................................................................................23
4.5 Receipt On/Off & Duplicate Receipt......................................................................23
4.6 Time and Date Functions.......................................................................................23
4.7 No Sale Function....................................................................................................23
4.8 Pay-Out and Received on Account.......................................................................24
4.9 Split Tendering Function.......................................................................................24
4.10 Preset Price Override Function...........................................................................25
5. Hospitality Functions ..................................................................................................25
5.1 Assigning a Waiter.................................................................................................25

4
5.2 Opening a New/Existing Table..............................................................................25
5.3 Printing the Bill and Closing off the Table...........................................................26
6. Advanced Table Functions .........................................................................................27
6.1 Voiding an Item in a Table.....................................................................................27
6.2 Transferring Tables................................................................................................28
6.3 Splitting a Table......................................................................................................28
6.4 Using Condiments..................................................................................................29
6.5 Additional Balance Functions...............................................................................31
7. Programming the Cash Register................................................................................33
7.1 Programming the Date and Time..........................................................................33
7.2 Easy Programming.................................................................................................33
7.3 Programming Files.................................................................................................34
7.4 Scanning.................................................................................................................36
7.5 Programming Network Features...........................................................................38
7.5.1 Activating the Network....................................................................................38
7.6 Training Mode.........................................................................................................38
8. System Reports ...........................................................................................................38
8.1 User Report.............................................................................................................39
8.2 Types of System Reports ......................................................................................40
8.3 Printing the Electronic Journal.............................................................................40
9. Installing the Cash Register........................................................................................41
9.1 Dot Matrix Printer...................................................................................................41
9.1.1 Installing of Paper Rolls..................................................................................41
9.1.2 Installing and Replacing of Ribbon Cassette................................................42
9.2 Thermal printer.......................................................................................................42
9.2.1 Paper Insertion.................................................................................................43
10. Accessories and Options..........................................................................................44
10.1 Ribbon Cassettes.................................................................................................44
10.2 Option PC Interface..............................................................................................44
11. Maintenance...............................................................................................................44
11.1 Information on the Electromagnetic Compatibility and Safety ........................44
12. Character Code Charts..............................................................................................45
13. Peripheral Devices.....................................................................................................46
13.1 Activation of a Serial Interface RS 232...............................................................46
13.2 Cables ...................................................................................................................46
13.2.1 PC-Cable.........................................................................................................46

5
13.2.2 Printer-Cable..................................................................................................47
14. Error Messages..........................................................................................................47
15. Test Routines.............................................................................................................48
16. Battery operated system CR1200.............................................................................50

6
Introduction
This electronic Cash Register is designed to help your business function smoothly by
providing efficient register operations and accurate management reports. Start-up is quick
and easy, yet there are many options that can be added and revised so that you can
customize your operations for optimum productivity. Here are just a few of the Register’s
many valuable features:
• Up to 100 default departments allow you to categorize merchandise to be sold.
• Up to 20,000 PLU settings allow for fast, accurate entry of an item and record the items
to be sold.
• Up to 16 clerks.
• Large front and rear display for easy operator and customer viewing.
• Automatic tax computation available for 8 different tax rates, including add-on and VAT.
• Periodic management reports provide up-to-date sales analysis, including mid-day, end-
of-day, weekly or monthly totals.
• Memory protection maintains financial records during power outage.
• Cash Register displays time and automatically prints date and time on the receipt and
transaction records.
• Training mode available for new users.
• Programmable keyboard - CUSTOMIZATION to meet your requirements.
• Up top 6 interfaces and fiscal memory expand the usage of your Cash Register.
In general, the functions of the CR 1200 series are the same. There are model-typical
differences concerning printers, displays, and keyboards used.

7
Specifications
-
57mm Thermo
- Cutter
- 8 lines a 16 characters

8
1. Keyboard
1.1 Keyboard Layout
The keyboard consists 128 key locations which are freely programmable by your dealer
according to your specific requirements.
1
A
2
B
3
C
4
D
5
E
6
F
7
G
8
H
9
I
10
J
11
K
12
L
13
M
14
N
15
O
16
P
17
Q
18
R
19
S
20
T
21
U
22
V
23
W
24
X
25
Y
26
Z
27
+
28
-
29
*
30

31
SP
32
CAPS
33
34
35
36
37
38
39
40
41
41
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80

RECEIPT

JOURNA
CLERK
# PLU SHIFT
PRICE
SHIFT
TAX
SHIFT



PAGE



CURSOR
RECPT
ON/OF
F
MODI
#
X PLU
TYPE
R/A P/O



PAGE



CURSOR
REFUN
D
PRINT
7 8 9
+ % – % ( – )
SYS
FCE
VOID
DATE
4 5 6
PRINT
INVOIC
E
GUEST
INVOIC
E
#
NS CARD
EC
TIME
1 2 3
TABLE
SPLIT
TABLE
TRANS
SUB
TOTAL
CHECK
CLEAR
0 00 .
TABLE
# TABLE
#
CASH
ENTER
CASH
ENTER
Default Layout of the 128’ Keyboard
Note: The keys represented in this manual may appear differently on your keyboard due to
programming preferences of the end user or the dealer. The keys are to be considered as
a functional representation only.

9
1.2 Names of Keys and their Function
Key Label Key Name Function
...
Numeric Keys -used for entering numbers
Receipt Feed Key -advances the receipt paper
Journal Feed Key -advances the journal paper
Clear Key -clears incorrect entries before registration and stops
the error alarm
EC
Error Correct Key -deletes the last registration immediately after
registration
Void Key -voids a previously entered transaction before
finalization
Multiplication/Time
Key -used for multiplication and displaying of the time
Clerk Sign-On Key -used to enter a preset clerk ID numeric code no.
PLU Price Entry Key -used to manually change a preset PLU price
Price-Look-Up Key -used to access preset PLU items
Department Keys -used to enter single or multiple items into the
respective departments
Received-On-
Account -records payments received by cash, check or credit cards
Paid-Out Key -used to record all cash paid out from the drawer
Percent Plus-Key -used to add preset or manually entered percentage
to an item or sub total
Percent Minus-Key -used to deduct a preset or manually entered
percentage from an item or sub total
Minus or Coupon
Key -used to deduct a preset or manually entered amount
No Sale Key -used to print a reference code number or to open
the cash drawer
Sub Total Key -displays the sub total during operations & prints 2
nd
receipt
0 9



RECEIPT



JOURNAL
Clear
EC
Void
X
Clerk
PLU
Enter
PLU
1
RA
+ %
- %
( - )
#
NS
Sub
Total
PO

10
Cash Key -used for finalization of all registrations and
transactions in cash
Check Key -used to tender payments made by check
Card Key - used to tender payments made by card
Department Shift Key
- used to shift the levels of direct keys
(e.g. 1
st
level: dep. 1...25, 2
nd
level: dep. 26...50)
Foreign Currency
Exchange -calculate amounts in foreign currency
Hold Key -
temporarily holds a sale, can be recalled later on
Receipt On/Off Key - receipt printer can be switched on or off
Scroll Keys - used for scrolling on the display to make a selection
Page Up/Down Keys - used for paging up or down on the display
Table # Key - used to open or close a table / tab
Table Split - separate single articles of a table to the invoice
Table Transfer - transfers an existing table to another table
Print Invoice - close table and print invoice
Guest Invoice - close table and print invoice including endorsement
message
Modifier Key - preparation instructions for a particular article
Note: The keys above represent the default configuration. Actual keys may vary
depending upon your customized keyboard layout (See Programming Manual).



CURSOR
Cash
Check
Card
Dept
Shift
FCE
Hold
Recpt
On/Off



CURSOR



PAGE



PAGE
Table
#
Table
Split
Print
Invoice
Guest
Invoice
Table
Trans
Modi
#