Beachcomber In.touch 2 User manual

TechBook

Gecko Alliance

450 des Canetons, Québec (Qc), G2E 5W6 Canada, 1.800.78.GECKO

www.geckoalliance.com Printed in Canada

9919-101517-G

Rev. 11-2018

All trademarks or registered trademarks

are the property of their respective owners.

Simplest of setups

Strong and long range communication signal

State-of-the-art apps with push notiﬁcations

ultimate Wi-Fi remote control for your hot tub

in.touch 2

*Instructions for Beachcomber Hybrid4 Hot Tub

with factory installed in.touch 2 Spa Transmitter

BIC-e

Beachcomber Improving Customer's Experience

1

Warning �� 2

Introduction �� 3

Overview

-in�touch 2 overview �� 4

-in�touch 2 dimensions �� 4

Installation and connections

- in�touch 2 Spa Transmitter (CO Module) installation *Beachcomber Hybrid Factory Installed* �.��..�� 5

- Home Transmitter (EN Module) installation ("how-to" video) ��.��........�� 6

- Connection of the Home Transmitter (EN Module) ��..�� 6

Pairing

- Pairing the Spa Transmitter (CO Module) and the Home Transmitter (EN Module) �� 27

LED Status �� 7

Application ��. 8

- Download application ��... 8

- Using the app ��.�.�. 8

- Setup your Wi-Fi on your device ��...�� 9

- Start the in�touch 2 application ��.��.�� 10

- Login screen ��..�� 11

- New account creation ("how-to" video) ��.........��..��.�� 11

- Select a spa ("how-to" video) ��..��..��.�� 12

- Home screen ��.�� 12

Spa state ��.��..��......�� 13

- Change temperature ��..��.�� 13

- Turn on/off accessories ��..�� 14

- Turn on/off the lights ��..�� 14

- Filter Mode��.��..�� 15

- Modifying schedules ��..�� 16

- Reminders ��..�� 17

- Spa Settings ��..�� 18

- in�touch network ��..�� 18

- Change channel ��..�� 19

- Temperature units ��..�� 19

- Name ��..�� 20

- Technical Info ��..��. 20

- Settings ��...��. 21

- Add a spa ��...�� 21

- Account ��..�� 22

- Lock your hot tub keypad ��..�� 22

- Technical Support invitation ��.��.�� 23

- Authorizing an invitation ��..��.�� 23

- Dealer screen �� 24

Troubleshooting ��.�� 25

- Home Transmitter (EN Module) LED status ��.��. 25

- Spa Transmitter (CO Module) LED status ��.��. 26

Specifications �� 28

Table of contents

-

2

WARNING :

Before installing or connecting the unit, please read the following�

* FOR OPTIMUM PERFORMANCE PLEASE CAREFULLY READ THE MANUAL BEFORE INSTALLATION�

* INSTALL THE IN�TOUCH 2-CO MODULE AT LEAST 12" (30 CM) AWAY FROM ANY METAL PART OR ANY METAL FOIL�

* THE IN�TOUCH 2-CO MODULE SHOULD BE INSTALLED SUCH AS IT CAN BE RELOCATED UNDER THE SPA IN ORDER

TO OBTAIN OPTIMAL RECEPTION AFTER FINAL INSTALLATION OF THE SPA IN THE YARD�

* TO SATISFY FCC RF EXPOSURE REQUIREMENTS FOR MOBILE AND BASE STATION TRANSMISSION DEVICES,

A SEPARATION DISTANCE OF 8" (20 CM) OR MORE SHOULD BE MAINTAINED BETWEEN THE IN�TOUCH 2

MODULES AND PERSONS DURING OPERATION; TO ENSURE COMPLIANCE, OPERATION AT CLOSER THAN THIS

DISTANCE IS NOT RECOMMENDED�

* THE ANTENNAS USED FOR THESE MODULES MUST NOT BE CO-LOCATED OR OPERATING IN CONJUNCTION WITH

ANY OTHER ANTENNA OR TRANSMITTER�

* TO POWER THE IN�TOUCH 2-EN, ONLY USE THE POWER SUPPLY UNIT PROVIDED WITH THE IN�TOUCH 2-EN�

* THIS APPLIANCE IS NOT INTENDED FOR USE BY PERSONS (INCLUDING CHILDREN) WITH REDUCED PHYSICAL,

SENSORY OR MENTAL CAPABILITIES, OR LACK OF EXPERIENCE AND KNOWLEDGE, UNLESS THEY HAVE BEEN GIVEN

SUPERVISION OR INSTRUCTION CONCERNING USE OF THE APPLIANCE BY A PERSON RESPONSIBLE FOR THEIR

SAFETY�

* CHILDREN SHOULD BE SUPERVISED TO ENSURE THAT THEY DO NOT PLAY WITH THE APPLIANCE�

DISPOSAL OF THE PRODUCT

THE APPLIANCE (OR THE PRODUCT) MUST BE DISPOSED OF SEPARATELY

IN ACCORDANCE WITH THE LOCAL WASTE DISPOSAL LEGISLATION IN FORCE�

COMPATIBILITY REQUIREMENTS

in.touch 2 modules for FCC (North America) models (915 MHz):

Home and spa transmitter kit: 0608-521020, 0608-521023

in.touch 2 modules for ETSI (Europe) models (868 MHz):

Home and spa transmitter kit: 0608-521021, 0608-521024

Compatible spa packs:

in�xm2, in�xe, in�ye, in�yj and in�yt spa systems manufactured in or after 2012�

in.touch 2 application:

Compatible with devices running:

iOS 8�0 or higher

Android 2�3 or higher

ROUTER AND INSTALLATION REQUIREMENTS

Any standard router with an available 100 Mbps (wired LAN) RJ45 port can be used� The router must also have its Port 10022

open, which is normally a default setting� A 3-foot (0�9 m) Ethernet cable is included�

The home transmitter will need a main supply (120V in North America, 220V in Europe) nearby to allow connection of the

transformer�

Aeware®, Gecko®, and their respective logos are Registered Trademarks of Gecko Alliance Group�

in�touch 2™, in�xm2™, in�xe™, in�yt™, in�ye™, in�therm™ and their respective logos are Trademarks of Gecko Alliance Group�

All other product or company names that may be mentioned in this publication are tradenames,

trademarks or Registered Trademarks of their respective owners�

Warning

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3

Introduction

in�touch 2

Easily integrate your hot tub

to the Internet of Things!

Simplest of setups

in�touch 2 eliminates all the complexities of connecting

your hot tub to the Internet and transforms your

smartphone or tablet into your ultimate Wi-Fi hot tub

remote control� in�touch 2 comes with a state-of-the-art

app and 2 pre-paired radio frequency transmitters, one

being part of your spa system and the second one being

connected to your Internet router� Both RF transmitters

are pre-linked to one another, enabling an immediate

and perfect

communication between you and your hot tub�

Strong and long range communication signal

Through their proprietary RF technology, in�touch 2

transceivers emit a strong, stable and long range signal

between your hot tub and your router (about 3 times

longer than regular Wi-Fi signal)� No need for repeaters or

boosters: your hot tub will always remain within reach in

typical backyard settings�

State-of-the-art app with push notifications

in�touch 2 streamlined application makes it very easy

to control and program all the functions and features of

your hot tub from your smartphone or your tablet� Even

when you’re away from home, you get full control of your

water care settings, filtration cycles, water temperature,

economy modes and a lot more� Push notifications will

always keep you informed on the status of your hot tub,

even when your app is not open�

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4

Overview

in.touch 2 overview

in.touch 2 dimensions

3.24 in.

(82 mm)

2.94 in.

(75 mm)

.96 in.

(24 mm)

2.76 in.

(70 mm)

2.76 in.

(70 mm)

3.39 in.

(86 mm)

3.1 in.

(76 mm)

.91 in.

(23 mm)

Spa Transmitter (CO Module)Home Transmitter (EN Module)

Status LED

Pairing activation

Fastening bracket

RJ45 Ethernet connection CO pack connectionMicro USB power

Home Transmitter (EN Module) Spa Transmitter (CO Module)

Status LED

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5

LD

When in.touch 2 is factory installed, the spa

transmitter will be mounted on the side of the

management system as shown under the Hybrid4

step.

A body of water between the spa transmitter and the Home

Transmitter will reduce the signal strength. If possible,

position the hot tub so the Hybrid4 step faces towards the

home. Option A or B are also acceptable.

Installation and connections

in.touch 2 Spa Transmitter (CO Module) *Beachcomber Hybrid - Factory Installed*

Spa Transmitter

B

A

Note: It is possible to see the signal strength with the in�touch 2 application in the menu Setting -> in�touch network ->

Signal strength.

If required to optimize signal strength, the spa module can be relocated up to 7 feet (215 cm) away from the

Management System. See instructions below.

1. Release spa module from its docking location on Management System by lifting the black rubber strap off the head

of the screw on the back of the system.

2. Pull out the extra wire supplied from the wire storage pouch on the back of the system.

3. Find a location which is closer and/or in more of a direct line of the house.

4. The screw which held the black rubber strap can be re-purposed to secure the spa transmitter.

Important - The spa transmitter must be kept protected from weather and direct sunlight.

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6

Connection of the Home Transmitter (EN Module)

Simply connect Ethernet cable into the RJ45 port of the Home Transmitter and in one of the available LAN ports on

the router�

Finally, to power up the Home Transmitter, connect the provided transformer to a 120V (North American model)

or 220V (European model) household supply and connect the USB cable between the transformer and the

Home Transmitter�

RJ45 Ethernet connection

LAN port, routerEthernet cableMicro usb power

The Home Transmitter unit must be installed inside the house near the router as it needs to be connected to it�

The Home Transmitter is provided with an Ethernet cable and a power supply� If required, a longer cable of good quality

can be used by the installer (longer cable not provided) to install the Home Transmitter closer to the hot tub within the

home� The only requirement for installation location is that household current be available to power the Home

Transmitter using the provided wall transformer�

The Home Transmitter can be fixed in the house to optimize the signal strength� We recommend that you install the

unit with a #8 pan head screw�

Here are some suggestions for a successful installation:

• If possible, install device on the first floor of your house�

• If installing in a basement, place at highest level possible and closest to a window�

• Try to install as far as possible from materials that may interfer with signal (ie� metal structures, thick cement walls)�

• Install as far as possible from router as the signal emitted by the antenna may interfere with RF signal�

in.touch 2 - Home installation

http://bit.ly/2UbY50htest-InTouch2-HomeInstallation

Installation and connections

Home Transmitter (EN Module) installation

in.touch 2 "how-to" video:

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7

LED Status

LED

Each in�touch 2 module has a status LED that can be used for troubleshooting purposes�

The LED is located on the top of both enclosures�

status LED status LED

* When the LED status is blinking (blue, green or red) this

indicates that the communication between the EN module and

the CO module it not established.

Home Transmitter

Pairing mode Yellow (Blinking)

Router not detected Red

Router detected Green

in�touch 2 server detected

Module is fully functional Blue

Spa Transmitter

Pairing mode Yellow (Blinking)

Spa controller not detected Red

in�touch 2 server detected

Module is fully functional Blue

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8

Application

Download application

The in�touch app allows you to control your hot tub using your home network or an Internet

connection anywhere in the world� The in�touch 2 app is waiting for you in the App Store for iOS

devices and on Google Play for Android — search for « in�touch 2 » then click on it to install�

On your home network

It is possible to access your hot tub with the in�touch 2 app through your home network. To be able to see your in�touch 2 in

the application, you need to connect your device to the same router (Wi-Fi network) that was used to connect your

Home Transmitter

Go to the Wi-Fi settings section of your mobile device and choose the same network that your spa is connected to

(i�e� Home)� Once you've selected it, wait until your device conﬁrms the connection�

On the Internet

The in�touch 2 allows you to use the Internet to control your hot tub from anywhere in the world� In order for them to

communicate, both the in�touch 2 module and your device must be connected to a network that allows access to the

Internet�

Once your Home Transmitter is connected to the Internet (the LED status is blue), you can use your in�touch 2 app any

time your device is also connected to the Internet (wireless or cellular network), even if you are away from home�

To have access to your hot tub away from home, you will need to have previously linked your mobile device to your

hot tub on your home network�

Using the app

Internet CO Module EN Module

in.touch 2

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9

Before using your application, go to the Wi-Fi section of your device’s settings�

Make sure you are connected to your home network� This needs to be the

same Wi-Fi provided by the router to which you connected your Home

Transmitter�

Setup your Wi-Fi on your device

Application

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Application

If you change your mind later concerning notiﬁcations, you may add or remove

notiﬁcations for the in�touch 2 application�

On iOS, go in your settings menu and choose in�touch 2� Select the notifica-

tions menu, you can turn notifications on or off from this screen�

On Android, go to your settings menu and then into the notifications menu�

Select the in�touch 2 app, from this screen you may turn notifications on or off�

Start the in.touch 2 application

Find the icon for the in�touch 2 application,

then tap on it to open it�

The ﬁrst time you use the application a message will ask you: “in�touch 2”

Would like to send you notiﬁcations� If you choose Allow, the application will

send you notiﬁcations about the status of your spa� If you choose Don’t Allow,

the application will not send you notiﬁcations�

in.touch 2

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Before using your application, you must create an account ﬁrst and then, you’ll

be able to sign in� Your account will give you the opportunity to have access to

your hot tub from any in�touch 2 application�

Login screen

When you choose to create a new account, you agree at the same time

our Terms of Service and our Privacy Policy� You can read them at any

time through this link: https://geckointouch�com/legal

New account creation

in.touch 2 "how-to" video:

in.touch 2 - How to create an account

http://bit.ly/2uK6Rne-InTouch2-CreateAccount

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Application

Select a spa

Home screeen

The main screen gives you access to your accessories, water temperature, water care and settings�

This screen displays all the hot tubs detected by your application.

To detect your hot tub, you need to connect your mobile device to the

same network to which you connected your Home Transmitter.

Once you have done a connection with the hot tub its name will be saved on

this screen to allow you to connect to this spa from anywhere�

To add a hot tub later on, go to p� 21 of this techbook for instructions�

The RF signal strength (communication between the two in�touch 2

transmitters) is illustrated on the Select a spa screen� There are 5 possibile

states:

• Signal superior to 80%

• Signal between 80% and 51%

• Signal between 50% and 31%

• Signal below 30%

• The Spa Transmitter is not available

Reminders menu

Filter Mode menu

Accessories control line

Spa name

Account setting

Indicates current spa water

temperature� Color varies according

to most important active state�

Touch to change set point

Message center that indicates status

of your spa: heating, filtration, error��

if you click on the message center

you will access the Spa state screen

Settings menu

in.touch 2 - Select your spa

http://bit.ly/2UrwAz7-InTouch2-SelectYourSpa

in.touch 2 "how-to" video:

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Application

Spa state

Change temperature

This screen displays all the active states of your hot tub. Below is a quick

description of each state you may encounter on your hot tub. Each state is

associated to a priority and color that determines the color of the widget on

the home screen.

(Yellow)

(Red)

(Blue)

(Green)

Indicates that there is an error on your hot tub�

Indicates that there is presently an active user demand on

your hot tub (ie� pump, blower or light is on)�

Indicates that your hot tub is now heating to your set point�

Indicates that your hot tub is now in a filtering cycle�

Indicates that your hot tub is now in economy mode�

Indicates that your hot tubs is running normally (there is no

user demand, heating, no filtration or economy active)�

The widget on the home page displays a single color at a time� The color

displayed is decided by priority of state� The established priority is as listed

above�

Touch the centered widget to reveal the temperature control bar�

Use the slider on the control bar to change your hot tub's temperature* set

point�

* If you are in economy mode your spa temperature will be 20°F below your set point.

(Dark blue)

(Gray)

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Application

Turn on/off accessories

According to your hot tub management system configuration, you can start or stop

an accessory by simply touching the associated icon� The icon will become

animated when the accessory is on� Simply press on the icon to start or stop the

accessory� If your accessory has more than one speed, press the button until the

desired speed is reached�

The icon designs are customized according to your management system's

configuration:

Accessories

To control your hot tub lights, simply press the button to turn it on or off�

Light

Pump(s)

Lights

Blower

Turn on/off the lights

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Filter Mode

The Filter Mode screen will help you set up your ideal filtration and heating

settings� Choose between Away from Home, Beginner, Energy Savings, Super

Energy and Weekender, depending on your need� Touch the Water Care name

you would like to activate, a green checkmark will appear on the icon,

indicating you have selected it�

By default, each Filter Mode has pre-configured schedules of economy and

filtration�To modify Filter Mode options, touch the pencil icon at the right end of

the desired Filter Mode to open its menu�

Below you have a short description of each Filter Mode at default state:

Away From Home:

In this mode the hot tub will always be in economy;

the set point will be reduced by 20° F�

*Standard:

The hot tub will never be in economy mode and will be

filtering according to the pack's low level configuration�

Energy Savings:

The hot tub will be in economy mode during the peak hours

of the day and resume normal mode on the weekend�

Super Energy Savings:

The hot tub will always be in economy mode during peak

hours, every day of the week�

Weekender:

The hot tub will be in economy mode from Monday to

Friday, and will run normally on the weekend�

Application

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Modifying schedules

Application

In this menu it is possible to add, remove or edit schedules of economy or filtration�

To have access to this menu, simply touch the tabs:

Filter Mode menu - the little pen at the right of the wanted filter mode.

*Note: The default Filter Mode for hot tubs equipped with a Hush pump is "Standard" and is programmed to filter 24

hours (2 x 12hr) per day.

Touch the Economy tab to modify the economy schedules and Filter cycle tab for the filtration schedules�

You can add economy or filtration schedules by touching the « + » symbol�

To delete a schedule, touch the garbage can icon at the right end of the desired line�

You can modify the programmed schedules by selecting one and adjusting the schedule�

You have several possibilities for the schedule (Mon-Fri, weekend, every day, or single days)� The schedules will be

repeated weekly� The time and duration are set in 30 minute increments� Once you have set the schedule, use the

arrow at the top of the page to go back� Ensure that you have selected the desired Filter Mode in the main Filter Mode

menu�

When an economy schedule is active, the set point will be reduced by 20°F, which means that the heating system will

not be engaged unless the temperature falls to 20°F below the spa's set temperature�

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Application

Reminders

Reminders page will help you to make a follow-up of your maintenance�

The in�touch 2 will remember you to perform required maintenance tasks on

your hot tub, such as rinse filter or clean filter� Each task has its own

reminder duration based on normal use� The owner can reset his reminders

after the hot tub maintenance�

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Application

In the Settings screen you can access the following:

• in.touch network

• Temperature units

• Change spa name

• Technical info

To select an item, tap on the arrow next to it� It will open the selected menu�

Spa Settings

in.touch network

The in�touch network menu allows

you to have access to information

concerning the RF connection

parameters between the Home

Transmitter and the Spa Transmitter�

This menu gives you access to:

• Channel

• Signal strength

• Reset channel (resets channel to ...

default)

To change channels, press on the

Channel line�

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Application

The Change channel screen allows you to change the channel used by the

two in�touch 2 modules�

In some cases, this can help you to have a stronger signal�

You can have access to this screen by touching the following tabs:

Spa settings (at the bottom right) - in�touch network - channel

Change channel

Temperature units

This menu lets you change the units

used to display temperature�

You can have access to this screen

by touching the following tabs:

Spa settings (at the bottom right) -

temperature units

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Beachcomber in.touch 2 User manual

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