BeeSecure LoRa R311A User manual

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Contents
Part A: Account Activation..................................................................... 2
Part B: Pair Your Door Sensor with an Asset ....................................... 2
Part C: Set Location of Device in App................................................... 3
Part D: Connect your “R311A” ............................................................. 4
Step 1: Power on the R311A............................................................................................. 4
Step 2: First Time Connecting........................................................................................... 5
Step 3: Replacing the Batteries ........................................................................................ 5
Help..................................................................................................................................... 5
Part E: Install the Sensor on a Door ..................................................... 6
Part F: Device Operation....................................................................... 7
Part G: Monitor Your Assets.................................................................. 7
Monitor your BeeSecure-Guarded Assets ........................................................................ 7

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Part A: Account Activation
Please see the BeeSecure Setup Guide at beesecure.ca/getting-started to setup your
account on app.beesecure.ca.
Part B: Pair Your Door Sensor with an Asset
First, create a new asset in the BeeSecure app. This asset will be the door that you want to
monitor.
To create an asset, go to the “Listing”menu in the app by opening the menu on the right
and clicking on “Assets” →“Listing”:
Next, add an asset by clicking the (+) icon on the top right of the screen.
After you created a new asset, click the hardware icon ( ) for your new asset and type in
the ID for your door sensor. The ID is located on the box your sensor came in and is also
found on the back of the sensor, labeled with DevEUI.
Asset ID

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Part C: Set Location of Device in App
The “R311A” does not have a GPS to find its own location, so in the BeeSecure app you will
have to manually set its location so it will show up properly on the map.
After pairing your device to an asset in the BeeSecure app in Part B, set the location of this
asset by manually entering it:
i) Go to the ‘ASSETS’ →‘LISTING’ page in the BeeSecure app, and click the icon
ii) Type in the GPS location (latitude, longitude) into the “Hardware Location *” box. If
you are standing at the location with your phone or computer, you can click the
icon to get your current location, then copy and paste it into the “Hardware Location
*” box.
iii) Click the “Update Asset”button at the bottom of the page. Now you should see the
location of this device on the Asset Map.
i
)
ii
iii

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Part D: Connect your “R311A”
Step 1: Power on the R311A
i) Insert the batteries into the sensor by opening the back of the sensor and inserting
the two batteries face up. You might need a flat head screwdriver to push the tab to
open the back of the sensor.
ii) Turn on the sensor by pressing and holding one of the Function Keys (doesn’t matter
which one) until the green indicator light flashes. This should take a few seconds
iii) You can power off the sensor by pressing down both function keys at once for about
10 seconds until the green light starts flashing rapidly.

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Step 2: First Time Connecting
i) After you turn on the sensor, it will try to join the LoRa network. Once it joins, the
green indicator will flash.
ii) At any time, you can check if the sensor has joined the LoRa network by pressing a
releasing a function key. If the light flashes green, then it has joined. If it flashes red,
then is has not joined the LoRa network.
iii) When you first power on the sensor, it can take up to 8 hours to properly connect to
the LoRa network. This time can be reduced by pressing the function key on the
device about once every minute until data starts appearing in the BeeSecure app.
Step 3: Replacing the Batteries
i) The R311A sensor uses two off-the-shelf 3V CR2450 button batteries. These can be
purchased at your local hardware store.
Help
If the device can’t get LoRa reception and isn’t sending data to the BeeSecure app, make
sure the device has an unobstructed view of a LoRa gateway. If metal or concrete is
between the tracker and gateway, the signal range will be reduced.

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Part E: Install the Sensor on a Door
The sensor and magnet should be installed on the door and the door frame such that when
the door closes, the magnet is less than 2cm away from the edge of the sensor body. Be
careful to not install them too close together which causes them to collide when the door is
closed!
Installation steps:
i) Plan where on your door you want to install the sensor and magnet. Do not install the
sensor in a metal box or near electrical equipment.
ii) The magnet should be on the side of the sensor body without the buttons
iii) Wipe the area clean where they are to be installed. Dust can affect how well they
stick.
iv) Peel off the adhesive coating on the back of the sensor and the magnet and stick
them to where you want them installed

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Part F: Device Operation
i) When door opening is detected, the device will transmit and alert to the BeeSecure
app.
ii) If nothing is detected by the sensor, the device will report its battery status once
every 2 hours.
iii) A low battery alert will appear in the BeeSecure app if the battery is low. Note that
extreme cold temperatures or the use of incorrect types of batteries could set off this
alert prematurely.
Part G: Monitor Your Assets
Monitor your BeeSecure-Guarded Assets
i) You can customize the notifications you receive from your door sensors via the
‘ASSETS’ →‘LISTING’ screen –click the settings icon ( ) next to your asset
ii) Under ‘Notifications’ you can:
a. Adjust the notification interval for when you will be notified that your asset has
triggered an alert.
For example, if set to 1 hour, you will be notified that your door has opened
only once it has been closed for 1 hour. This helps prevent false alarms and
limits the number of alert messages sent.
Don’t worry, your asset will still be monitored regardless of if you receive a
notification or not.
b. Disable notifications: Set “notifications enabled” to “no” to disable
notifications for this asset.
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