Beko FFMEP3685W User manual

FFMEP3685W
EN /
58 6549 0000/AB
Freezer with multizone
User manual

Please read this manual before using the product!
Dear Customer,
We'd like you to make the best use of our product, which has been manufactured in
modern facilities with care and meticulous quality controls.
Thus, we advice you to read the entire user manual before you use the product. In
case the product changes hands, do not forget to hand the guide to its new owner
along with the product.
This guide will help you use the product quickly and safely.
• Please read the user guide carefully before installing and operating the product.
• Always observe the applicable safety instructions.
• Keep the user guide within easy reach for future use.
• Please read any other documents provided with the product.
Keep in mind that this user guide may apply to several product models. The guide
clearly indicates any variations of different models.
CImportant nformaton and
useful tps.
ARsk of lfe and property.
BRsk of electrc shock.
The product’s packagng
s made of recyclable
materals, n accordance
wth the Natonal
Envronment Legslaton.
A
A
A
C
SUPPLIER’S NAME MODEL IDENTIFIER (*)
INFORMATION
C
The model information as stored in the product data base
can be reached by entering following website and searching
for your model identifier (*) found on energy label.
https://eprel.ec.europa.eu/

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Refrigerator/User Manual
1.Safety and environment
instructions 4
General safety ............................................... 4
Intended use .................................................. 6
Child safety ..................................................... 6
Compliance with WEEE Directive and
Disposing of the Waste Product .............7
Compliance with RoHS Directive.............7
Package information....................................7
2 Your Freezer 8
3 Installation 9
Appropriate Installation Location.......... 9
Adjusting the Feet .....................................10
Electrical Connection................................10
4 Preparation 11
5 Operating the product 12
Indicator panel............................................. 12
Freezing fresh food ................................... 15
Recommendations for preserving the
frozen food....................................................16
Deep-freeze information........................16
Placing the food.......................................... 17
Changing the door opening direction 17
6 Maintenance and cleaning 18
Avoiding bad odours .................................18
Protecting the plastic surfaces ...........18
7Troubleshooting 19

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1. Safety and environment instructions
This section provides the safety
instructions necessary to prevent the risk
of injury and material damage. Failure to
observe these instructions will invalidate
all types of product warranty.
Intended use
A
WARNING:
Keep ventilation openings,
in the appliance enclosure
or in the built-instructure,
clear of obstruction.
A
WARNING:
Do not use mechanical
devices or other means to
accelerate the defrosting
process, other than those
recommended by the
manufacturer.
AWARNING:
Do not damage the
refrigerant circuit.
A
WARNING:
Do not use electrical
appliances inside the food
storage compartments
of the appliance, unless
they are of the type
recommended by the
manufacturer.
1.1.General safety
• This product should not
be used by persons with
physical, sensory and mental
disabilities, without sufficient
knowledge and experience
or by children. The device
can only be used by such
persons under supervision
and instruction of a person
responsible for their safety.
Children should not be allowed
to play with this device.
• In case of malfunction, unplug
the device.
• After unplugging, wait at least
5 minutes before plugging in
again.
• Unplug the product when not
in use.
• Do not touch the plug with
wet hands! Do not pull the
cable to plug off, always hold
the plug.
• Do not plug in the refrigerator
if the socket is loose.
• Unplug the product during
installation, maintenance,
cleaning and repair.
• If the product will not be used
for a while, unplug the product
and remove any food inside.
• Do not use the product when
the compartment with circuit
cards located on the upper
back part of the product
(electrical card box cover) (1)
is open.
1
1

5 / 30 EN
Refrigerator/User Manual
Safety and environment instructions
• Do not use steam or steamed
cleaning materials for cleaning
the refrigerator and melting
the ice inside. Steam may
contact the electrified areas
and cause short circuit or
electric shock!
• Do not wash the product by
spraying or pouring water on
it! Danger of electric shock!
• In case of malfunction, do
not use the product, as it may
cause electric shock. Contact
the authorised service before
doing anything.
• Plug the product into an
earthed socket. Earthing
must be done by a qualified
electrician.
• If the product has LED
type lighting, contact the
authorised service for
replacing or in case of any
problem.
• Do not touch frozen food with
wet hands! It may adhere to
your hands!
• Do not place liquids in bottles
and cans into the freezer
compartment. They may
explode.
• Place liquids in upright
position after tightly closing
the lid.
• Do not spray flammable
substances near the product,
as it may burn or explode.
• Do not keep flammable
materials and products with
flammable gas (sprays, etc.) in
the refrigerator.
• Do not place containers
holding liquids on top of the
product. Splashing water on
an electrified part may cause
electric shock and risk of fire.
• Exposing the product to rain,
snow, sunlight and wind will
cause electrical danger. When
relocating the product, do
not pull by holding the door
handle. The handle may come
off.
• Take care to avoid trapping
any part of your hands or body
in any of the moving parts
inside the product.
• Do not step or lean on the
door, drawers and similar parts
of the refrigerator. This will
cause the product to fall down
and cause damage to the
parts.
• Take care not to trap the
power cable.

6 / 30 EN Refrigerator/User Manual
Safety and environment instructions
1.1.1 HC warning
If the product comprises a cooling
system using R600a gas, take care to
avoid damaging the cooling system and
its pipe while using and moving the
product. This gas is flammable. If the
cooling system is damaged, keep the
product away from sources of fire and
ventilate the room immediately.
C
The label on the inner
left side indicates the
type of gas used in the
product.
1.1.2 For models with
water dispenser
• Pressure for cold water inlet
shall be maximum 90 psi (620
kPa). If your water pressure
exceeds 80 psi (550 kPa), use
a pressure limiting valve in
your mains system. If you do
not know how to check your
water pressure, ask for the
help of a professional plumber.
• If there is risk of water
hammer effect in your
installation, always use a
water hammer prevention
equipment in your installation.
Consult Professional plumbers
if you are not sure that there
is no water hammer effect in
your installation.
• Do not install on the hot water
inlet. Take precautions against
of the risk of freezing of the
hoses. Water temperature
operating interval shall be
33°F (0.6°C) minimum and
100°F (38°C) maximum.
• Use drinking water only.
1.2.Intended use
• This product is designed for
home use. It is not intended
for commercial use.
• The product should be used
to store food and beverages
only.
• Do not keep sensitive
products requiring controlled
temperatures (vaccines,
heat sensitive medication,
medical supplies, etc.) in the
refrigerator.
• The manufacturer assumes no
responsibility for any damage
due to misuse or mishandling.
• Original spare parts will
be provided for 10 years,
following the product
purchasing date.
1.3.Child safety
• Keep packaging materials out
of children’s reach.
• Do not allow the children to
play with the product.
• If the product’s door comprises
a lock, keep the key out of
children’s reach.

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Refrigerator/User Manual
Safety and environment instructions
1.4. Compliance with WEEE
Directive and Disposing
of the Waste Product
This product complies with
EU WEEE Directive (2012/19/EU). This
product bears a classification symbol
for waste electrical and electronic
equipment (WEEE).
This product has been
manufactured with high
quality parts and materials
which can be reused and are
suitable for recycling. Do not
dispose of the waste product
with normal domestic and
other wastes at the end of its service life.
Take it to the collection center for the
recycling of electrical and electronic
equipment. Please consult your local
authorities to learn about these
collection centers.
1.5.Compliance with
RoHS Directive
• This product complies with EU WEEE
Directive (2011/65/EU). It does
not contain harmful and prohibited
materials specified in the Directive.
1.6.Package information
Packaging materials of the product
are manufactured from recyclable
materials in accordance with our National
Environment Regulations. Do not dispose
of the packaging materials together
with the domestic or other wastes.
Take them to the packaging material
collection points designated by the local
authorities.

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2Your Freezer
C
Figures that take place in this instruction manual are schematic and
may not correspond exactly with your product. If the subject parts are
not included in the product you have purchased, then it is valid for other
models.
1
2
3
4
1. Multi Zone compartment glass shelves
2. Crisper or chiller compartment
3. Deep-freeze compartment
4. Adjustable legs
* May not be available in all models

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Refrigerator/User Manual
3Installation
3.1. Appropriate
Installation Location
Contact an Authorized Service for the
installation of the product. In order to
prepare the product for use, refer the
information in the user manual and
ensure that electrical installation and
water installation are appropriate. If not,
call a qualified electrician and technician
to have any necessary arrangements
carried out.
B
WARNING: Manufacturer shall
not be held lable for damages
that may arse from procedures
carred out by unauthorzed
persons.
B
WARNING: Product must
not be plugged n durng
nstallaton. Otherwse, there
s the rsk of death or serous
njury!
A
WARNING:
If the door clearance of the
room where the product shall
be place s so tght to prevent
passng of the product, remove
the door of the room and pass
the product through the door
by turnng t to ts sde; f ths
does not work, contact the
authorzed servce.
• Place the product on an even floor
surface to prevent jolts.
• Install the product at least 30 cm
away from heat sources such as hobs,
heater cores and stoves and at least 5
cm away from electrical ovens.
• Product must not be subjected to
direct sun light and kept in humid
places.
• Appropriate air ventilation must be
provided around your product in order
to achieve an efficient operation. If the
product is to be placed in a recess in
the wall, pay attention to leave at least
5 cm distance with the ceiling and side
walls.
Installing the Plastic Wedges
Plastc wedges suppled wth the
product are used to create the dstance
for the ar crculaton between the
product and the rear wall.
1. To install the wedges, remove the
screws on the product and use the
screws supplied together with the
wedges.
2. Insert the 2 plastic wedges onto the
rear ventilation cover as illustrated in
the figure.

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Installation
3.2. Adjusting the Feet
If the product stands unbalanced after
nstallaton, adjust the feet on the front
by rotatng them to the rght or left.
3.3. Electrical Connection
AWARNING: Do not make
connectons va extenson
cables or mult-plugs.
B
WARNING: Damaged
power cable must be
replaced by the Authorzed
Servce Agent.
C
If two coolers are to be
nstalled sde by sde, there
should be at least 4 cm
dstance between them.
• Our company shall not be lable
for any damages that wll arse
when the product s used wthout
groundng and electrcal connecton
n accordance wth the natonal
regulatons.
• Power cable plug must be wthn easy
reach after nstallaton.
• Connect your refrgerator to a
grounded outlet rated for a voltage
value of 220-240V /50 Hz. Outlet
shall have 10 to 16A fuse.
• Do not extenson cords or cordless
multple outlets between your
product and the wall outlet.
• Your product requres adequate ar
crculaton to functon effcently.
If the product wll be placed n an
alcove, remember to leave at least 5
cm clearance between the product
and the celng, rear wall and the sde
walls.
• If the product wll be placed n an
alcove, remember to leave at least 5
cm clearance between the product
and the celng, rear wall and the
sde walls. Check f the rear wall
clearance protecton component s
present at ts locaton (f provded
wth the product). If the component
s not avalable, or f t s lost or fallen,
poston the product so that at least
5 cm clearance shall be left between
the rear surface of the product and
the wall of the room. The clearance
at the rear s mportant for effcent
operaton of the product.

11 / 30 EN
Refrigerator/User Manual
4Preparation
• For a freestanding appliance; ‘this
refrigerating appliance is not intended
to be used as a built-in appliance’ ;
• Your refrigerator should be installed at
least 30 cm away from heat sources
such as hobs, ovens, central heater
and stoves and at least 5 cm away
from electrical ovens and should not be
located under direct sunlight.
• The ambient temperature of the room
where you install your refrigerator
should at least be -15°C. Operating your
refrigerator under cooler conditions is
not recommended with regard to its
efficiency.
• Please make sure that the interior of
your refrigerator is cleaned thoroughly.
• When you operate your refrigerator
for the first time, please observe the
following instructions during the initial
six hours.
• The door should not be opened
frequently.
• It must be operated empty without any
food in it.
• Do not unplug your refrigerator. If
a power failure occurs out of your
control, please see the warnings in
the “Recommended solutions for the
problems” section.
• Original packaging and foam
materials should be kept for future
transportations or moving.
• The baskets/drawers that are
provided with the chill compartment
must always be in use for low energy
consumption and for better storage
conditions.
• Food contact with the temperature
sensor in the freezer compartment may
increase energy consumption of the
appliance. Thus any contact with the
sensor(s) must be avoided.
• In some models, the instrument panel
automatically turns off 5 minutes
after the door has closed. It will be
reactivated when the door has opened
or pressed on any key.
• Due to temperature change as a result
of opening/closing the product door
during operation, condensation on
the door/body shelves and the glass
containers is normal.
• Snce hot and humd ar wll not
drectly penetrate nto your product
when the doors are not opened,
your product wll optmze tself n
condtons suffcent to protect your
food. Functons and components
such as compressor, fan, heater,
defrost, lghtng, dsplay and so on
wll operate accordng to the needs
to consume mnmum energy under
these crcumstances.

12 / 30 EN Refrigerator/User Manual
CFgures n ths user manual are schematc and may not match the product
exactly. If the subject parts are not ncluded n the product you have
purchased, then those parts are vald for other models.
5.1. Indicator panel
1 2
34567891011
1. Power failure/High temperature / error warning icon
2. Energy saving (display off) icon
3. Multi Zone quick fridge / freeze button
4. Multi Zone compartment mode selection button
5. Multi Zone compartment temperature setting button
6. Multi Zone compartment on / off button
7. Termination of the High Temperature Warning
8. Key lock
9. Eco-fuzzy button
10. Freezer compartment temperature setting button
11. Quick freeze button
5Operating the product

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Refrigerator/User Manual
Operating the product
1. 1. Power Failure / High
temperature / Error status indicator
This indicator ( ) illuminates in case of
power failure, high temperature and
error warnings.When the temperature
of the freezer compartment is heated up
to a critical level for the frozen food, the
maximum value reached by the freezer
compartment temperature flashes on
the digital indicator.Check the food in the
freezer compartment.
This is not a malfunction. The warning
may be deleted by pressing any button
or on the alarm off button. (Cancelling by
pressing any button is not applicable for
every model.)
This indicator ( ) illuminated when
a sensor failure occurs, too. When
this indicator is illuminated, “E” and
figures such as “1,2,3...” are displayed
alternatively on the temperature
indicator. These figures on the indicator
inform the service personnel about the
error.
2. Energy saving (display off) icon
If the product doors are kept closed for
a long time, the energy saving function is
automatically activated and the energy
saving symbol is illuminated. When the
energy saving function is active, all icons
will turn off except for the energy saving
icon and the key lock icon (if enabled).
When the energy saving function is
activated, if any button is pressed or the
door is opened, energy saving function
will be cancelled and the symbols on
display will return to normal.
Energy saving function is a factory
default and cannot be cancelled.
3. Multi Zone quick fridge / freeze
button
The joker compartment can functon
as quck frdge (f set to coolng) / quck
freezer (f set to freezng) dependng
on the set cabnet selecton. Press
button (3) for quck frdge / freeze; quck
frdge / freeze ndcator( ) wll be
actvated. When the quck frdge / freeze
functon s actvated, joker compartment
temperature ndcator value s shown as
1°C (f joker compartment s set as frdge)
or as -27 °C (f joker compartment s set
as freezer). To cancel ths functon, press
the Quck frdge / freeze button agan.
Quck frdge / freeze ndcator wll turn
off and the refrgerator wll return to ts
normal settngs. Quck frdge functon
s cancelled automatcally n 1 hour and
quck freeze functon s cancelled n 24
hours f you do not cancel t. If you want
to cool or freeze large amounts of fresh
food, press the quck frdge / freeze
button before puttng the food nto the
joker compartment.
4. Multi Zone compartment mode
selection button
When you press and hold ( ) for 3
seconds, you can set the mode of the
joker compartment to fridge or freezer. By
default, the joker compartment is set to
freezer mode. If you press and hold ( )
for 3 seconds when the joker compartment
is in freezer mode, the joker compartment
will be set as fridge. If you press and
hold ( ) for 3 seconds when the joker
compartment is in fridge mode, the joker
compartment will be set as freezer.
Joker mode: Fridge

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Operating the product
Joker mode: Freezer
5. Multi Zone compartment
temperature setting button
When ths button ( ) s pressed, the
temperature on the ndcator can be set
to 4, 5, 6, 7, 8, 1, 2 and 3°C f the joker
compartment s set to frdge mode. If
the joker compartment s set to freezer
mode, the temperature on the ndcator
can be set to -18,-19, -20, -21, -22, -23
and -24°C.
6.Multi Zone compartment on / off
button
If the joker compartment is active, the
fridge function of the joker compartment
will be deactivated when this button
( ) is pressed and held for 3 seconds. If
the joker compartment is not active, the
fridge function of the joker compartment
will be activated when the same button
() is pressed and held long for 3
seconds. In case of power failure, the
product will remember if the joker
compartment was on or off. You can
save energy through this function.
No food should be placed into the joker
compartment when it is off.(When joker
compartment is off, the temperature
indicator of joker cabinet is shown as - -.)
When the Joker compartment is off
mode, the keys related to the joker
compartment are not active. When you
set the joker compartment to fridge or
freezer mode, the keys will be activated
again.
Joker compartment off
Joker compartment on
7. Termination of the high
temperature warning
In case of power failure/high
temperature alarm, after checking the
foods in the freezer compartment, press
( ) to clear the warning.
Indicator panel in case of
a high temperature alarm
In case of high temperature alarm,
press the button in the circle to clear the
warning.
Indicator panel while the
high temperature alarm is off

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Refrigerator/User Manual
Operating the product
8. Key lock
If you press and hold ( ) for 3 seconds,
the key lock icon ( ) will turn on and the
key lock mode will be activated. When the
key lock mode is activated, buttons do
not function. If you press and hold
() again for 3 seconds, the key lock
icon will turn off and the key lock mode
will be deactivated. If you want to ensure
that the temperature setting of the
refrigerator cannot be changed, press
the key lock button. ( )
9. Eco-fuzzy button
Press and hold the eco fuzzy button
for 1 second to activate the eco fuzzy
function. When this function is enabled,
the refrigerator will start to operate in the
most economical mode at least 6 hours
later and the economical use indicator
will turn on ( ). Press and hold the eco
fuzzy function button for 1 second to
disable the eco fuzzy function.
This indicator will turn on after 6 hours
when the eco fuzzy function is activated.
10. Freezer compartment
temperature setting button
Press ( ) to set the temperature of the
freezer compartment to -18, -19, -20, -21
-22, -23 and -24°C, respectively.
11. Quick freeze button
Press button no. (12) for quick freeze;
the quick freeze indicator
( ) will be activated.
When the quick freeze function is
on, the quick freeze indicator is lit and
the freezer compartment temperature
indicator displays -27. To cancel this
function, press the quick freeze button
() again. The quick freeze indicator will
turn off and the refrigerator will return to
its normal settings. Quick freeze function
is cancelled automatically in 24 hours if
you do not cancel it. If you want to freeze
5.2. Freezing fresh food
• In order to preserve the qualty of
the food, t shall be frozen as quckly
as possble when t s placed n the
freezer compartment, use the fast
freezng feature for ths purpose.
• You may store the food longer n
freezer compartment when you
freeze them whle they are fresh.
• Pack the food to be frozen and close
the packng so that t would not allow
entrance of ar.
• Ensure that you pack your food
before puttng them n the freezer.
Use freezer contaners, fols and
mosture-proof papers, plastc bags
and other packng materals nstead
of tradtonal packng papers.
• Label each pack of food by addng
the date before freezng. You may
dstngush the freshness of each
food pack n ths way when you open
your freezer each tme. Store the
food frozen before n the front sde of
compartment to ensure that they are
used frst.
CThe freezer compartment
defrosts automatcally.
• Frozen food must be used
mmedately after they are thawed
and they should not be re-frozen.
• Do not freeze too large quanttes of
food at one tme.
large amounts of fresh food, press the
quick freeze button before putting the
food into the freezer compartment.

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Operating the product
Freezer
Compartment
Settng
Frdge
compartment
Settng
Remarks
-18°C 4°C This is the normal recommended setting.
-20,-22 or -24°C 4°C These settings are recommended when the
ambient temperature exceeds 30°C.
Quick Freeze 4°C
Use when you wish to freeze your food in a short
time. Your product will return to its previous
mode when the process is over.
-18°C or colder 2°C
Use these settings if you think that your fridge
compartment is not cold enough because of the
hot ambient conditions or frequent opening and
closing of the door.
5.3. Recommendations for
preserving the frozen food
Compartment shall be set to -18°C at least.
1. Put packages in the freezer as
quickly as possible after purchase without
allowing the to thaw.
2. Check whether the "Use By" and
"Best Before" dates on the packaging are
expired or not before freezing it.
3. Ensure that the package of the food
is not damaged.
5.4. Deep-freeze
information
Accordng to IEC 62552 standards, the
product shall freeze at least 4.5 kg of food
at 32°C ambent temperature to -18°C or
lower wthn 24 hours for every 100-ltres
of freezer volume.
It s possble to preserve the food for
a long tme only at -18°C or lower
temperatures.
You can keep the freshness of food
for many months (at -18°C or lower
temperatures n the deep freeze).
Foods to be frozen should not be allowed
to come n contact wth the prevously
frozen tems to prevent them from
gettng thawed partially.
Boil the vegetables and drain their water
in order to store vegetables for a longer
time as frozen. After draining their
water, put them in air-proof packages
and place them inside the freezer. Food
such as bananas, tomatoes, lettuce,
celery, boiled eggs, potatoes are not
suitable for freezing. When these foods
are frozen, only their nutritional value
and taste shall be affected negatively.
They shall not be spoiled so that they
would create a risk for human health.

17 / 30 EN
Refrigerator/User Manual
Operating the product
5.5. Placing the food
Freezer
compartment
shelves
Various frozen food
such as meat, fish,
ice cream, vegetables
and etc.
Refrigerator
compartment
shelves
Food in pans, covered
plates and closed
containers, eggs (in
closed container)
Door shelves
of fridge
compartment
Small and packaged
food or beverage
Crisper Vegetables and fruits
Fresh zone
compartment
Delicatessen
(breakfast food,
meat products that
shall be consumed in
a short time)
5.6. Changing the door
opening direction
Door openng drecton of your refrge-
rator can be changed accordng to the
place you are usng t.If ths s neces-
sary, please call your nearest Authorzed
Servce.
Above descrpton s a general express-
on.For nformaton on changng the ope-
nng drecton of the door, you must refer
to the warnng label located on the nner
sde of the door.
Freezer
Compartment
Settng
Frdge
compartment
Settng
Remarks
-18°C 4°C This is the normal recommended setting.
-20,-22 or -24°C 4°C These settings are recommended when the
ambient temperature exceeds 30°C.
Quick Freeze 4°C
Use when you wish to freeze your food in a short
time. Your product will return to its previous
mode when the process is over.
-18°C or colder 2°C
Use these settings if you think that your fridge
compartment is not cold enough because of the
hot ambient conditions or frequent opening and
closing of the door.

18 / 30 EN Refrigerator/User Manual
6Maintenance and cleaning
Cleanng your frdge at regular ntervals
wll extend the servce lfe of the
product.
BWARNING: Unplug the
product before cleanng t.
• Never use gasolne, benzene or
smlar substances for cleanng
purposes.
• Never use any sharp and abrasve
tools, soap, household cleaners,
detergent and wax polsh for
cleanng.
• Dssolve one teaspoon of b-
carbonate n half ltre of water. Soak
a cloth wth the soluton and wrung
t thoroughly. Wpe the nteror of the
refrgerator wth ths cloth and the
dry thoroughly.
• Make sure that no water enters the
lamp housng and other electrcal
tems.
• If you wll not use the refrgerator
for a long perod of tme, unplug t,
remove all food nsde, clean t and
leave the door ajar.
• Check regularly that the door gaskets
are clean. If not, clean them.
• To remove door and body shelves,
remove all of ts contents.
• Remove the door shelves by pullng
them up. After cleanng, slde them
from top to bottom to nstall.
• Never use cleanng agents or water
that contan chlorne to clean the
outer surfaces and chromum coated
parts of the product. Chlorne causes
corroson on such metal surfaces.
6.1. Avoiding bad odours
Materials that may cause odour
are not used in the production of
our refrigerators. However, due to
inappropriate food preserving conditions
and not cleaning the inner surface of the
refrigerator as required can bring forth
the problem of odour. Pay attention to
following to avoid this problem:
• Keepng the refrgerator clean s
mportant. Food resduals, stans, etc.
can cause odour. Therefore, clean
the refrgerator wth b-carbonate
dssolved n water every few months.
Never use detergents or soap.
• Keep the food n closed contaners.
Mcroorgansms spreadng out from
uncovered contaners can cause
unpleasant odours.
• Never keep the food that have passed
best before dates and spoled n the
refrgerator.
6.2. Protecting the
plastic surfaces
Do not put liquid oils or oil-cooked
meals in your refrigerator in unsealed
containers as they damage the plastic
surfaces of the refrigerator. If oil is
spilled or smeared onto the plastic
surfaces, clean and rinse the relevant
part of the surface at once with warm
water.

19 / 30 EN
Refrigerator/User Manual
7Troubleshooting
Check this list before contacting the service. Doing so will save you time and money.
This list includes frequent complaints that are not related to faulty workmanship or
materials. Certain features mentioned herein may not apply to your product.
The refrigerator is not working.
• The power plug s not fully settled. >>> Plug t n to settle completely nto the
socket.
• The fuse connected to the socket powerng the product or the man fuse s
blown. >>> Check the fuses.
Condensation on the side wall of the cooler compartment (MULTI ZONE,
COOL, CONTROL and FLEXI ZONE).
• The door s opened too frequently >>> Take care not to open the product’s
door too frequently.
• The envronment s too humd. >>> Do not nstall the product n humd
envronments.
• Foods contanng lquds are kept n unsealed holders. >>> Keep the foods
contanng lquds n sealed holders.
• The product’s door s left open. >>> Do not keep the product’s door open for
long perods.
• The thermostat s set to too low temperature. >>> Set the thermostat to
approprate temperature.
Compressor is not working.
• In case of sudden power falure or pullng the power plug off and puttng back
on, the gas pressure n the product’s coolng system s not balanced, whch
trggers the compressor thermc safeguard. The product wll restart after
approxmately 6 mnutes. If the product does not restart after ths perod,
contact the servce.
• Defrostng s actve. >>> Ths s normal for a fully-automatc defrostng
product. The defrostng s carred out perodcally.
• The product s not plugged n. >>> Make sure the power cord s plugged n.
• The temperature settng s ncorrect. >>> Select the approprate temperature
settng.
• The power s out. >>> The product wll contnue to operate normally once the
power s restored.
The refrigerator's operating noise is increasing while in use.
• The product’s operatng performance may vary dependng on the ambent
temperature varatons. Ths s normal and not a malfuncton.

20 / 30 EN Refrigerator/User Manual
Troubleshooting
The refrigerator runs too often or for too long.
• The new product may be larger than the prevous one. Larger products wll run
for longer perods.
• The room temperature may be hgh. >>> The product wll normally run for long
perods n hgher room temperature.
• The product may have been recently plugged n or a new food tem s placed
nsde. >>> The product wll take longer to reach the set temperature when
recently plugged n or a new food tem s placed nsde. Ths s normal
• Large quanttes of hot food may have been recently placed nto the product.
>>> Do not place hot food nto the product.
• The doors were opened frequently or kept open for long perods. >>> The
warm ar movng nsde wll cause the product to run longer. Do not open the
doors too frequently.
• The freezer or cooler door may be ajar. >>> Check that the doors are fully
closed.
• The product may be set to temperature too low. >>> Set the temperature to a
hgher degree and wat for the product to reach the adjusted temperature.
• The cooler or freezer door washer may be drty, worn out, broken or not
properly settled. >>> Clean or replace the washer. Damaged / torn door
washer wll cause the product to run for longer perods to preserve the current
temperature.
The freezer temperature is very low, but the cooler temperature is adequate.
• The freezer compartment temperature s set to a very low degree. >>> Set the
freezer compartment temperature to a hgher degree and check agan.
The cooler temperature is very low, but the freezer temperature is adequate.
• The cooler compartment temperature s set to a very low degree. >>> Set the
freezer compartment temperature to a hgher degree and check agan.
The food items kept in cooler compartment drawers are frozen.
• The cooler compartment temperature s set to a very low degree. >>> Set the
freezer compartment temperature to a hgher degree and check agan.