Beko RFNE 312E37 W User manual

RFNE 312E35 W
RFNE 312E35 X
RFNE 312E37 W
Cooler/Freezer
Køl/Frys
Kyl/Frys
Kjøl/Frys
Jääkaappi/Pakastin

Please read this user manual first!
Dear Customer,
We hope that your product, which has been produced in modern plants and
checked under the most meticulous quality control procedures, will provide you an
effective service.
Therefore, read this entire user manual carefully before using the product and
keep it as a reference. If you handover the product to someone else, give the user
manual as well.
The user manual will help you use the product in a fast and safe way.
• Read the manual before installing and operating the product.
• Make sure you read the safety instructions.
• Keep the manual in an easily accessible place as you may need it later.
• Read the other documents given with the product.
Remember that this user manual is also applicable for several other models.
Differences between models will be identified in the manual.
Explanation of symbols
Throughout this user manual the following symbols are used:
CImportant information or useful tips.
AWarning against dangerous conditions for life and property.
BWarning against electric voltage.
www.beko.com
This product was manufactured using the latest technology in environmentally friendly conditions.

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1 Your Cooler/freezer 4
2Important Safety Warnings5
Intended use ............................................... 5
General safety ...........................................5
For products with a water dispenser;9
Child safety ..................................................9
Compliance with WEEE Directive and
Disposing of the Waste Product: .......9
Package information..............................10
HC warning.................................................10
Things to be done for energy saving10
3 Installation 12
Points to be paid attention to when
the relocation of the cooler/freezer12
Before you start the cooler/freezer,12
Electrical connection .............................12
Disposing of the packaging.................13
Disposing of your old cooler/freezer13
Placing and Installation.........................13
4 Preparation 14
Adjusting the legs...................................15
Door Open Warning................................15
Changing the door opening
direction......................................................15
Ice Pack .......................................................15
5 Operating the product 16
Dual cooling system:..............................18
Freezing fresh food ................................18
Icematic and ice storage container..21
6 Maintenance and
cleaning 22
Protection of plastic surfaces .......... 22
7 Troubleshooting 23
CONTENTS

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CFigures that take place in this instruction manual are schematic and may not
correspond exactly with your product. If the subject parts are not included in the
product you have purchased, then it is valid for other models.
1. Control Panel
2. Flap
3. Ice cube tray & Ice bank
4. Drawers
5. Adjustable front feet
1Your Cooler/freezer
1
2
2
3
4
5

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2Important Safety Warnings
Please review the
following information.
Failure to observe this
information may cause
injuries or material
damage. Otherwise, all
warranty and reliability
commitments will
become invalid.
The service life of your
product is 10 years.
During this period,
original spare parts will
be available to operate
the product properly.
Intended use
• This product is intended
to be used indoors and
in closed areas such as
homes;
• in closed working
environments such as
stores and offices;
• in closed
accommodation areas
such as farm houses,
hotels, pensions.
• It should not be used
outdoors.
General safety
• When you want to
dispose/scrap the
product, we recommend
you to consult the
authorized service
in order to learn the
required information
and authorized bodies.
• Consult your
authorized service for
all your questions and
problems related to
the cooler/freezer. Do
not intervene or let
someone intervene
to the cooler/freezer
without notifying the
authorised services.
• For products with a
freezer compartment;
Do not eat cone ice
cream and ice cubes
immediately after you
take them out of the
freezer compartment!
(This may cause
frostbite in your mouth.)
• For products with a
freezer compartment;
Do not put bottled
and canned liquid
beverages in the

EN
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freezer compartment.
Otherwise, these may
burst.
• Do not touch frozen
food by hand; they may
stick to your hand.
• Unplug your cooler/
freezer before cleaning
or defrosting.
• Vapor and vaporized
cleaning materials
should never be used in
cleaning and defrosting
processes of your
cooler/freezer. In such
cases, the vapor may
get in contact with the
electrical parts and
cause short circuit or
electric shock.
• Never use the parts
on your cooler/freezer
such as the door as a
means of support or
step.
• Do not use electrical
devices inside the
cooler/freezer.
• Do not damage the
parts, where the
refrigerant is circulating,
with drilling or cutting
tools. The refrigerant
that might blow out
when the gas channels
of the evaporator, pipe
extensions or surface
coatings are punctured
causes skin irritations
and eye injuries.
• Do not cover or block
the ventilation holes on
your cooler/freezer with
any material.
• Electrical devices must
be repaired by only
authorised persons.
Repairs performed by
incompetent persons
create a risk for the user.
• In case of any failure or
during a maintenance or
repair work, disconnect
your cooler/freezer’s
mains supply by either
turning off the relevant
fuse or unplugging your
appliance.
• Do not pull by the cable
when pulling off the
plug.
• Place the beverage with
higher proofs tightly
closed and vertically.

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• Never store spray cans
containing flammable
and explosive
substances in the
cooler/freezer.
• Do not use mechanical
devices or other means
to accelerate the
defrosting process,
other than those
recommended by the
manufacturer.
• This product is not
intended to be used by
persons with physical,
sensory or mental
disorders or unlearned
or inexperienced
people (including
children) unless they are
attended by a person
who will be responsible
for their safety or who
will instruct them
accordingly for use of
the product
• Do not operate a
damagedcooler/freezer.
Consult with the service
agent if you have any
concerns.
• Electrical safety of your
cooler/freezer shall be
guaranteed only if the
earth system in your
house complies with
standards.
• Exposing the product
to rain, snow, sun and
wind is dangerous with
respect to electrical
safety.
• Contact authorized
service when there is a
power cable damage to
avoid danger.
• Never plug the cooler/
freezer into the
wall outlet during
installation. Otherwise,
risk of death or serious
injury may arise.
• This cooler/freezer
is intended for only
storing food items. It
must not be used for
any other purpose.
• Label of technical
specifications is located
on the left wall inside
the cooler/freezer.
• Never connect your
cooler/freezer to
electricity-saving
systems; they may
damage the cooler/
freezer.

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• If there is a blue light on
the cooler/freezer, do
not look at the blue light
with optical tools.
• For manually controlled
cooler/freezers, wait
for at least 5 minutes to
start the cooler/freezer
after power failure.
• This operation manual
should be handed in to
the new owner of the
product when it is given
to others.
• Avoid causing damage
on power cable when
transporting the cooler/
freezer. Bending cable
may cause fire. Never
place heavy objects on
power cable.
• Do not touch the plug
with wet hands when
plugging the product.
• Do not plug the cooler/
freezer if the wall outlet
is loose.
• Water should not be
sprayed on inner or
outer parts of the
product for safety
purposes.
• Donotspraysubstances
containing inflammable
gases such as propane
gas near the cooler/
freezer to avoid fire and
explosion risk.
• Never place containers
filled with water on top
of the cooler/freezer; in
the event of spillages,
this may cause electric
shock or fire.
• Do not overload the
cooler/freezer with
food. If overloaded,
the food items may fall
down and hurt you and
damage cooler/freezer
when you open the
door.
• Never place objects
on top of the cooler/
freezer; otherwise,
these objects may fall
down when you open
or close the cooler/
freezer's door.
• Asthey requirea precise
storage temperature,

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vaccines, heat-sensitive
medicine and scientific
materials and etc.
should not be kept in
the cooler/freezer.
• If not to be used for
a long time, cooler/
freezer should be
unplugged. A possible
problem in power cable
may cause fire.
• The plug's tip should be
cleaned regularly with a
dry cloth; otherwise, it
may cause fire.
• Cooler/freezer may
move if adjustable legs
are not properly secured
on the floor. Properly
securing adjustable legs
on the floor can prevent
the cooler/freezer to
move.
• When carrying the
cooler/freezer, do not
hold it from door handle.
Otherwise, it may be
snapped.
• When you have to place
your product next to
another cooler/freezer
or freezer, the distance
between devices
should be at least 8cm.
Otherwise, adjacent
side walls may be
humidified.
• The product shall never
be used while the
compartment which
is located at the top or
back of your product
and in which electronic
boards are available
(electronic board box
cover) (1) is open.
1
1
For products with a
water dispenser;
Pressure of water mains
should be minimum
1 bar. Pressure of
water mains should be
maximum 8 bars.
• Use only potable water.

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Child safety
• If the door has a lock,
the key should be kept
away from reach of
children.
• Children must be
supervised to prevent
them from tampering
with the product.
Compliance with WEEE
Directive and Disposing of
the Waste Product:
This product complies
with EU WEEE Directive
(2012/19/EU). This product
bears a classification
symbol for waste electrical
and electronic equipment
(WEEE).
This product has been manufactured
with high quality parts and materials
which can be reused and are suitable
forrecycling.Therefore,donotdispose
the product with normal domestic
waste at the end of its service life.
Take it to a collection point for the
recycling of electrical and electronic
equipment. Please consult your
local authorities to learn the nearest
collection point. Help protect the
environment and natural resources by
recycling used products. For children’s
safety, cut the power cable and break
the locking mechanism of the door, if
any, so that it will be non-functional
before disposing of the product.
Package information
Packaging materials of the product
are manufactured from recyclable
materials in accordance with our
National Environment Regulations. Do
not dispose of the packaging materials
together with the domestic or other
wastes. Take them to the packaging
material collection points designated
by the local authorities.
Do not forget...
Any recycled substance is an
indispensable matter for nature and
our national asset wealth.
If you want to contribute to the
re-evaluation of the packaging
materials, you can consult to your
environmentalist organizations or the
municipalities where you are located.
HC warning
If your product's cooling system
contains R600a:
This gas is flammable. Therefore, pay
attention to not damaging the cooling
system and piping during usage
and transportation. In the event of
damage, keep your product away from
potential fire sources that can cause
the product catch a fire and ventilate
the room in which the unit is placed.
Ignore this warning if your
product's cooling system contains
R134a.
Type of gas used in the product is
stated in the type label which is on the
left wall inside the refrigerator.
Never throw the product in fire for
disposal.

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Things to be done for
energy saving
• Do not leave the doors of your
refrigerator open for a long time.
• Do not put hot food or drinks in your
refrigerator.
• Do not overload your refrigerator so
that the air circulation inside of it is
not prevented.
• Do not install your refrigerator
under direct sunlight or near heat
emitting appliances such as ovens,
dishwashers or radiators. Keep your
refrigerator at least 30cm away from
heat emitting sources and at least
5cm from electrical ovens.
• Pay attention to keep your food in
closed containers.
• For products with a freezer
compartment; You can store
maximum amount of food items
in the freezer when you remove
the shelf or drawer of the freezer.
Energy consumption value stated
for your refrigerator has been
determined by removing freezer
shelf or drawer and under maximum
load. There is no harm to use a shelf
or drawer according to the shapes
and size of food to be frozen.
• Thawing frozen food in fridge
compartment will both provide
energy saving and preserve the food
quality.

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3Installation
BIn case the information which are
given in the user manual are not
taken into account, manufacturer
will not assume any liability for this.
Points to be paid attention
to when the relocation of
the cooler/freezer
1. Your cooler/freezer should be
unplugged.Before transportation
of your cooler/freezer, it should be
emptied and cleaned.
2. Before it is re-packaged, shelves,
accessories, crisper, etc. inside your
cooler/freezer should be fixed with
adhesive tape and secured against
impacts. Package should be bound
with a thick tape or sound ropes
and the transportation rules on the
package should be strictly observed.
3. Original packaging and foam
materials should be kept for future
transportations or moving.
Before you start the
cooler/freezer,
Check the following before you start
to use your cooler/freezer:
1. Attach 2 plastic wedges as
illustrated below. Plastic wedges
are intended to keep the distance
which will ensure the air circulation
between your cooler/freezer and
the wall. (The picture is drawn up
as a representation and it is not
identical with your product.)
2. Clean the interior of the cooler/
freezer as recommended in the
“Maintenance and cleaning” section.
3. Connect the plug of the cooler/
freezer to the wall socket. When the
fridge door is opened, fridge internal
lamp will turn on.
4. When the compressor starts to
operate, a sound will be heard. The
liquid and gases sealed within the
refrigeration system may also give
rise to noise, even if the compressor
is not running and this is quite
normal.
5. Front edges of the cooler/freezer
may feel warm. This is normal. These
areas are designed to be warm to
avoid condensation.
Electrical connection
Connect your product to a grounded
socket which is being protected by a
fuse with the appropriate capacity.
Important:
The connection must be in
compliance with national regulations.
• The power plug must be easily
accessible after installation.

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• Electrical safety of your cooler/
freezer shall be guaranteed only
if the earth system in your house
complies with standards.
• The voltage stated on the label
located at left inner side of your
product should be equal to your
network voltage.
• Extension cables and multi plugs
must not be used for connection.
BA damaged power cable must be
replaced by a qualified electrician.
BProduct must not be operated
before it is repaired! There is the risk
of electric shock!
Disposing of the packaging
The packing materials may be
dangerous for children. Keep the
packing materials out of the reach
of children or dispose of them by
classifying them in accordance with
the waste instructions stated by your
local authorities. Do not throw away
with regular house waste, throw away
on packaging pick up spots designated
by the local authorities.
The packing of your cooler/freezer is
produced from recyclable materials.
Disposing of your old
cooler/freezer
Dispose of your old cooler/freezer
without giving any harm to the
environment.
• You may consult your authorized
dealer or waste collection center of
your municipality about the disposal
of your cooler/freezer.
Before disposing of your cooler/
freezer, cut out the electric plug and, if
there are any locks on the door, make
them inoperable in order to protect
children against any danger.
Placing and Installation
AIf the entrance door of the room
where the cooler/freezer will be
installed is not wide enough for the
cooler/freezer to pass through, then
call the authorized service to have
them remove the doors of your cooler/
freezer and pass it sideways through
the door.
1. Install your cooler/freezer to a place
that allows ease of use.
2. Keep your cooler/freezer away from
heat sources, humid places and
direct sunlight.
3. There must be appropriate air
ventilation around your cooler/
freezer in order to achieve an
efficient operation. If the cooler/
freezer is to be placed in a recess in
the wall, there must be at least 5 cm
distance with the ceiling and at least
5 cm with the wall. Do not place your
product on the materials such as rug
or carpet.
4. Place your cooler/freezer on an even
floor surface to prevent jolts.

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4Preparation
• Your refrigerator should be installed
at least 30 cm away from heat
sources such as hobs, ovens, central
heater and stoves and at least 5
cm away from electrical ovens and
should not be located under direct
sunlight.
• The ambient temperature of
the room where you install your
refrigerator should at least be
-15°C. Operating your refrigerator
under cooler conditions is not
recommended with regard to its
efficiency.
• Please make sure that the interior
of your refrigerator is cleaned
thoroughly.
• If two refrigerators are to be
installed side by side, there should
be at least 2 cm distance between
them.
• When you operate your refrigerator
for the first time, please observe the
following instructions during the
initial six hours.
• The door should not be opened
frequently.
• It must be operated empty without
any food in it.
• Do not unplug your refrigerator. If
a power failure occurs out of your
control, please see the warnings in
the “Recommended solutions for
the problems” section.
• Original packaging and foam
materials should be kept for future
transportations or moving.
• The baskets/drawers that are
provided with the chill compartment
mustalwaysbeinuse forlowenergy
consumption and for better storage
conditions.
• Food contact with the temperature
sensor in the freezer compartment
may increase energy consumption
of the appliance. Thus any contact
with the sensor(s) must be avoided.
• In some models, the instrument
panel automatically turns off 5
minutes after the door has closed.
It will be reactivated when the door
has opened or pressed on any key.
• Due to temperature change as
a result of opening/closing the
product door during operation,
condensation on the door/body
shelves and the glass containers is
normal

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Adjusting the legs
If your cooler/freezer is unbalanced;
You can balance your cooler/freezer
by turning its front legs as illustrated
in the figure. The corner where the
leg exists is lowered when you turn
in the direction of black arrow and
raised when you turn in the opposite
direction. Taking help from someone
to slightly lift the cooler/freezer will
facilitate this process.
Door Open Warning
(This feature is optional)
An audio warning signal will be
given when the door of your product
is left open for at least 1 minute. This
warning will be muted when the door
is closed or any of the display buttons
(if any) are pressed.
Changing the door opening
direction
Door openng drecton of your
refrgerator can be changed accordng
to the place you are usng t. If ths s
necessary, please call your nearest
Authorzed Servce.
Ice Pack
Ice subsitute pack decelerates
thawing of stored frozen food in case
of blackout or malfunction. Placing
the pack directly on top of the food
will enable the longest storing period.
Ice substitute pack can also be used
to keep food temporarily cold, e.g. in a
cooler bag.

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Indicator panel
5Operating the product
1
7812 1011 9
14
235
4 6
13
1.On/Off Indicator:
Ths con ( ) come on when the fre-
ezer s turned off. All the other cons
turn off.
2.Economic Usage Indicator:
This icon ( ) (comes on when the
Freezer Compartment is set to -18°C
which is the most economical set
value. Economic Usage Indicator turns
off when the Quick Fridge or Quick
Freeze function is selected.
3.Freezer Compartment
Temperature Setting Indicator:
Indcates the temperature set for the
Freezer Compartment.
CFigures that take place in this instruction manual are schematic and may not
correspond exactly with your product. If the subject parts are not included in the
product you have purchased, then it is valid for other models.
4.Power failure/High temperature
/ error warning indicator :
This light () illuminates during
power failure, high temperature
failures and error warnings. During
sustained power failures, the
highest temperature that the freezer
compartment reaches will flash on the
digital display.
5.Eco Extra Indicator:
This icon ( ) lights up when this
Function is active.
6.Key Lock Indicator:
This icon ( ) lights up when the Key
Lock mode is activated.

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7.Key Lock Mode:
Press Key Lock ( ) button
continuously for 3 seconds. Key lock
icon will light up and key lock mode will
be activated. Buttons will not function
if the Key Lock mode is active. Press
Key Lock button continuously for 3
seconds again. Key lock icon will turn
off and the key lock mode will be exite.
8- Alarm off warning:
In case of power failure/high
temperature alarm, after checking
the food located in the freezer
compartment press the alarm off
button ( ) to clear the warning.
9.Eco Extra Function:
Press the Eco Extra button ( )
for 3 seconds to activate Eco Extra
Function when going on holday for
instance. Freezer will start operating
in the most economic mode at around
6 hours later and the economic
usage indicator will turn on when the
function is active.
10.Freezer Set Function:
This function ( ) allows you to
change the Freezer compartment
temperature setting. Press this button
to set the temperature of the freezer
compartment to -18, -19, -20, -21,
-22, -23 and -24, respectively.
11.Quick Freeze Function:
Quick Freeze indicator ( ) turns on
when the Quick Freeze function is
on. Press Quick Freeze button again
to cancel this function. Quick Freeze
indicator will turn off and normal
settings will be resumed.
Quick Freeze function will be
cancelled automatically 3-4 hours
later if you do not cancel it manually.
If you want to freeze plenty amount
food, pressQuickFreeze button before
you place the food into the freezer
compartment.
12.On/Off Function:
Thisfunction( )allowsyoutomake
the Fridge turn off when pressed for
3 seconds.The fridge could be turned
on by pressing On/Off button for 3
seconds again .
13.Energy Saving Indicator :
If the product doors are kept closed
for a long time energy saving function
is automatically activated and energy
saving symbol is illuminated. ( )
When energy saving function is
activated, all symbols on the display
other than energy saving symbol will
turn off. When the Energy Saving
function is activated, if any button is
pressed or the door is opened, energy
saving function will be canceled and
the symbols on display will return to
normal.
Energy saving function is activated
during delivery from factory and
cannot be canceled.
14.Quick Freeze Indicator :
This icon ( ) comes on when the
Quick Freeze function is on.

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Dual cooling system:
Your cooler/freezer is equipped with
two separate cooling systems to cool
the fresh food compartment and
freezer compartment. Thus, air in the
fresh food compartment and freezer
compartment do not get mixed.
Thanks to these two separate cooling
systems, cooling speed is much higher
than other cooler/freezers. Odors
in the compartments do not get
mixed. Also additional power saving
is provided since the defrosting is
performed individually.
Freezing fresh food
• Wrap or cover the food before
placing them in .
• Hot food must cool down to the
room temperature before putting
them in the cooler/freezer.
• The foodstuff that you want to
freeze must be fresh and in good
quality.
• Foodstuff must be divided into
portions according to the family’s
daily or meal based consumption
needs.
• Foodstuff must be packaged in an
airtight manner to prevent them
from drying even if they are going to
be kept for a short time.
• Materials to be used for packagings
must be resistant to cold and
humidity and they must be airtight.
The packaging material of the food
must be at a sufficient thickness
and durability. Otherwise the
food hardened due to freezing
may puncture the packaging. It is
important for the packaging to be
closed securely for safe storage of
the food.
• Frozen food must be used
immediately after they are thawed
and they should never be re-frozen.
• Please observe the following
instructions to obtain the best
results.
1. If the fridge has a quick freeze
function, activate the quick freeze
function when you want to freeze
the food.
2. Do not freeze too large quantities
of food at one time. The quality of
the food is best preserved when it is
frozen right through to the core as
quickly as possible.
3. Take special care not to mix already
frozen food and fresh food.
4. Make sure raw foods are not in
contact with cooked foods in the
fridge.
You can freeze the amount of fresh
food whıch is indicated on rating label
of your freezer, by following below
steps
1. Active”quıck freeze function” at
least 24 hour before loading fresh
food.
2. Put 2 pcs ice accumulators ( if
available )inside the bottom drawer.
3. Place fresh food on the shelves of
2nd&3rd fromthebottom (maximum
capacıty is achieved by removing the
drawers.

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Freezer
Compartment
Setting
Fridge
Compartment
Setting
Remarks
-18°C 4°C This is the normal recommended setting.
-20, -22 or
-24°C 4°C These settings are recommended when the ambient temperature exceeds 30°C.
Quick Freeze 4°C Use when you wish to freeze your food in a short time. If is recommended to be used to
maintain the quality of meat and fish products.
-18°C or
colder 2°C If you think that your fridge compartment is
not cold enough because of the hot conditions
or frequent opening and closing of the door.
-18°C or
colder Quick Fridge
You can use it when yourfridgecompartment
is overloaded or if you wish to cool down your
food rapidly. It is recommended that you
activate the quick freeze function 4-8 hours
before placing the food.
Recommendations for
preservation of frozen food
• Pre-packed commercially frozen
food should be stored in accordance
with the frozen food manufacturer's
instructions in a frozen food storage
compartment.
• To ensure that the high quality
supplied by the frozen food
manufacturer and the food retailer is
maintained, following points should
be noted:
1. Put packages in the freezer as
quickly as possible after purchase.
2. Ensure that contents of the package
are labeled and dated.
3. Do not exceed "Use By", "Best
Before" dates on the packaging.
Defrosting
The freezer compartment defrosts
automatically.

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Placing the food
Freezer
compartment
shelves
Various frozen
food such as meat,
fish, ice cream,
vegetables and etc.
Egg section Egg
Fridge
compartment
shelves
Food in pans,
covered plates and
closed containers
Door shelves
of fridge
compartment
Small and
packaged food and
drinks (such as milk,
fruit juice and beer)
Crisper Vegetables and
fruits
Freshzone
compartment
Delicatessen
products (cheese,
butter, salami and
etc.)
Deep-freeze information
Food must be frozen as rapidly as
possible when they are put in the
freezer in order to keep them in good
quality.
The TSE norm requires (according
to certain measurement conditions)
the cooler/freezer to freeze at least
4.5 kg of foodstuff at 32°C ambient
temperature to -18°C or lower within
24 hours for every 100-liters of
freezer volume.
It is possible to preserve the food
for a long time only at -18°C or lower
temperatures.
You can keep the freshness of food
for many months (at -18°C or lower
temperatures in the deep freeze).
WARNING! A
• Foodstuff must be divided into
portions according to the family’s
daily or meal based consumption
needs.
• Foodstuff must be packaged in an
airtight manner to prevent them
from drying even if they are going to
be kept for a short time.
Materials necessary for packaging:
• Cold resistant adhesive tape
• Self-adhesive label
• Rubber rings
• Pen
Materials to be used for packaging
the foodstuff must be tear-proof and
resistant to cold, humidity, dour, oils
and acids.
Foodstuff to be frozen should not
be allowed to come in contact with
the previously frozen items to prevent
their partial thawing. Thawed out
food must be consumed and must not
be frozen again.