Beko RFNE10COT23X User manual

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EN AR
Freezer
User manual
RFNE10COT23X
RFNE312K13B

Please read this manual before using the product!
Dear Customer,
We'd like you to make the best use of our product, which has been manufactured in
modern facilities with care and meticulous quality controls.
Thus, we advice you to read the entire user manual before you use the product. In
case the product changes hands, do not forget to hand the guide to its new owner
along with the product.
This guide will help you use the product quickly and safely.
• Please read the user guide carefully before installing and operating the product.
• Always observe the applicable safety instructions.
• Keep the user guide within easy reach for future use.
• Please read any other documents provided with the product.
Keep in mind that this user guide may apply to several product models. The guide
clearly indicates any variations of different models.
CImportant nformaton and
useful tps.
ARsk of lfe and property.
BRsk of electrc shock.
The product’s packagng
s made of recyclable
materals, n accordance
wth the Natonal
Envronment Legslaton.

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Refrigerator/User Manual
1.Safety and environment
instructions 4
General safety ............................................... 4
Intended use .................................................. 6
Child safety ..................................................... 6
Compliance with WEEE Directive and
Disposing of the Waste Product ............ 6
Compliance with RoHS Directive.............7
Package information....................................7
2 Your Freezer 8
3 Installation 9
Appropriate Installation Location.......... 9
Adjusting the Feet.....................................10
Electrical Connection................................10
4 Preparation11
5Operating the product 12
Freezing fresh food ...................................13
Recommendations for preserving the
frozen food.................................................... 14
Deep-freeze information ........................ 14
Placing the food.......................................... 15
Door open warning....................................15
Changing the door opening direction 15
Ice Pack .......................................................... 15
6Maintenance and cleaning 16
7Troubleshooting 17

4 / 19 EN Refrigerator/User Manual
1. Safety and environment instructions
Ths secton provdes the safety
nstructons necessary to prevent
the rsk of njury and materal
damage. Falure to observe these
nstructons wll nvaldate all
types of product warranty.
Intended use
A
WARNING:
Keep ventlaton
openngs, n the applance
enclosure or n the bult-
nstructure, clear of
obstructon.
A
WARNING:
Do not use mechancal
devces or other means
to accelerate the
defrostng process,
other than those
recommended by the
manufacturer.
AWARNING:
Do not damage the
refrgerant crcut.
A
WARNING:
Do not use electrcal
applances nsde
the food storage
compartments of
the applance, unless
they are of the type
recommended by the
manufacturer.
Ths applance s ntended to be
used n household and smlar
applcatons such as
– staff ktchen areas n shops,
offces and other workng
envronments;
– farm houses and by clents
n hotels, motels and other
resdental type envronments;
– bed and breakfast type
envronments;
– caterng and smlar non-retal
applcatons.
1.1.General safety
• Ths product should not
be used by persons wth
physcal, sensory and mental
dsabltes, wthout suffcent
knowledge and experence
or by chldren. The devce
can only be used by such
persons under supervson
and nstructon of a person
responsble for ther safety.
Chldren should not be allowed
to play wth ths devce.
• In case of malfuncton, unplug
the devce.
• After unpluggng, wat at least
5 mnutes before pluggng n
agan.
• Unplug the product when not
n use.
• Do not touch the plug wth
wet hands! Do not pull the
cable to plug off, always hold
the plug.
• Do not plug n the refrgerator
f the socket s loose.
• Unplug the product durng
nstallaton, mantenance,
cleanng and repar.
• If the product wll not be used
for a whle, unplug the product
and remove any food nsde.
• Do not use the product when
the compartment wth crcut
cards located on the upper
back part of the product
(electrcal card box cover) (1)
s open.

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Refrigerator/User Manual
Safety and envronment nstructons
1
1
• Do not use steam or steamed
cleanng materals for cleanng
the refrgerator and meltng
the ce nsde. Steam may
contact the electrfed areas
and cause short crcut or
electrc shock!
• Do not wash the product by
sprayng or pourng water on
t! Danger of electrc shock!
• In case of malfuncton, do
not use the product, as t may
cause electrc shock. Contact
the authorsed servce before
dong anythng.
• Plug the product nto an
earthed socket. Earthng
must be done by a qualfed
electrcan.
• If the product has LED
type lghtng, contact the
authorsed servce for
replacng or n case of any
problem.
• Do not touch frozen food wth
wet hands! It may adhere to
your hands!
• Do not place lquds n bottles
and cans nto the freezer
compartment. They may
explode.
• Place lquds n uprght
poston after tghtly closng
the ld.
• Do not spray flammable
substances near the product,
as t may burn or explode.
• Do not keep flammable
materals and products wth
flammable gas (sprays, etc.) n
the refrgerator.
• Do not place contaners
holdng lquds on top of the
product. Splashng water on
an electrfed part may cause
electrc shock and rsk of fre.
• Exposng the product to ran,
snow, sunlght and wnd wll
cause electrcal danger. When
relocatng the product, do
not pull by holdng the door
handle. The handle may come
off.
• Take care to avod trappng
any part of your hands or body
n any of the movng parts
nsde the product.
• Do not step or lean on the
door, drawers and smlar parts
of the refrgerator. Ths wll
cause the product to fall down
and cause damage to the
parts.
• Take care not to trap the
power cable.

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Safety and envronment nstructons
1.1.1 HC warning
If the product comprses a coolng
system usng R600a gas, take
care to avod damagng the
coolng system and ts ppe whle
usng and movng the product.
Ths gas s flammable. If the
coolng system s damaged, keep
the product away from sources
of fre and ventlate the room
mmedately.
C
The label on the nner
left sde ndcates the
type of gas used n the
product.
1.1.2 For models with
water dispenser
• Pressure for cold water nlet
shall be maxmum 90 ps (6.2
bar). If your water pressure
exceeds 80 ps (5.5 bar), use a
pressure lmtng valve n your
mans system. If you do not
know how to check your water
pressure, ask for the help of a
professonal plumber.
• If there s rsk of water
hammer effect n your
nstallaton, always use a
water hammer preventon
equpment n your nstallaton.
Consult Professonal plumbers
f you are not sure that there
s no water hammer effect n
your nstallaton.
• Do not nstall on the hot water
nlet. Take precautons aganst
of the rsk of freezng of the
hoses. Water temperature
operatng nterval shall be
33°F (0.6°C) mnmum and
100°F (38°C) maxmum.
• Use drnkng water only.
1.2.Intended use
• Ths product s desgned for
home use. It s not ntended
for commercal use.
• The product should be used to
store food and beverages only.
• Do not keep senstve
products requrng controlled
temperatures (vaccnes,
heat senstve medcaton,
medcal supples, etc.) n the
refrgerator.
• The manufacturer assumes no
responsblty for any damage
due to msuse or mshandlng.
• Orgnal spare parts wll
be provded for 10 years,
followng the product
purchasng date.
1.3.Child safety
• Keep packagng materals out
of chldren’s reach.
• Do not allow the chldren to
play wth the product.
• If the product’s door comprses
a lock, keep the key out of
chldren’s reach.
1.4. Compliance with WEEE
Directive and Disposing
of the Waste Product
Ths product comples wth
EU WEEE Drectve (2012/19/EU).
Ths product bears a classfcaton
symbol for waste electrcal and
electronc equpment (WEEE).
Ths product has been
manufactured wth hgh
qualty parts and
materals whch can be
reused and are sutable
for recyclng. Do not
dspose of the waste
product wth normal domestc

7 / 19 EN
Refrigerator/User Manual
Safety and envronment nstructons
and other wastes at the end of ts
servce lfe. Take t to the
collecton center for the recyclng
of electrcal and electronc
equpment. Please consult your
local authortes to learn about
these collecton centers.
1.5.Compliance with
RoHS Directive
• Ths product comples wth EU
WEEE Drectve (2011/65/EU).
It does not contan harmful
and prohbted materals
specfed n the Drectve.
1.6.Package information
Packaging materials of the
product are manufactured from
recyclable materials in accordance
with our National Environment
Regulations. Do not dispose of the
packaging materials together with
thedomesticorotherwastes.Take
them to the packaging material
collection points designated by
the local authorities.

8 / 19 EN Refrigerator/User Manual
2Your Freezer
1. Control Panel
2. Flap
3. Drawers
4. Adjustable front feet
C
Figures that take place in this instruction manual are schematic and
may not correspond exactly with your product. If the subject parts are
not included in the product you have purchased, then it is valid for other
models.
1
4
2
3
*

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Refrigerator/User Manual
3Installation
3.1. Appropriate
Installation Location
Contact an Authorized Service for the
installation of the product. In order to
prepare the product for use, refer the
information in the user manual and
ensure that electrical installation and
water installation are appropriate. If not,
call a qualified electrician and technician
to have any necessary arrangements
carried out.
B
WARNING:Manufacturer shall
not be held lable for damages
that may arse from procedures
carred out by unauthorzed
persons.
B
WARNING:Product must
not be plugged n durng
nstallaton. Otherwse, there
s the rsk of death or serous
njury!
A
WARNING:
If the door clearance of the
room where the product shall
be place s so tght to prevent
passng of the product, remove
the door of the room and pass
the product through the door
by turnng t to ts sde; f ths
does not work, contact the
authorzed servce.
• Placetheproductonanevenfloor
surface to prevent jolts.
• Installtheproductatleast30cm
away from heat sources such as hobs,
heater cores and stoves and at least 5
cm away from electrical ovens.
• Productmustnotbesubjectedto
direct sun light and kept in humid
places.
• Appropriateairventilationmustbe
provided around your product in order
to achieve an efficient operation. If the
product is to be placed in a recess in
the wall, pay attention to leave at least
5 cm distance with the ceiling and side
walls.
Installing the Plastic Wedges
Plastc wedges suppled wth the
product are used to create the dstance
for the ar crculaton between the
product and the rear wall.
1. To install the wedges, remove the
screws on the product and use the
screws supplied together with the
wedges.
2. Insert the 2 plastic wedges onto the
rear ventilation cover as illustrated in
the figure.

10 / 19 EN Refrigerator/User Manual
Installaton
3.2. Adjusting the Feet
If the product stands unbalanced after
nstallaton, adjust the feet on the front
by rotatng them to the rght or left.
3.3. Electrical Connection
AWARNING: Do not make
connectons va extenson
cables or mult-plugs.
B
WARNING:Damaged
power cable must be
replaced by the Authorzed
Servce Agent.
C
If two coolers are to be
nstalled sde by sde, there
should be at least 4 cm
dstance between them.
• Our company shall not be lable
for any damages that wll arse
when the product s used wthout
groundng and electrcal connecton
n accordance wth the natonal
regulatons.
• Power cable plug must be wthn easy
reach after nstallaton.
• Do not extenson cords or cordless
multple outlets between your
product and the wall outlet.

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Refrigerator/User Manual
4Preparation
• Your refrigerator should be installed at
least 30 cm away from heat sources
such as hobs, ovens, central heater
and stoves and at least 5 cm away
from electrical ovens and should not be
located under direct sunlight.
• The ambient temperature of the room
where you install your refrigerator
should at least be -15°C. Operating your
refrigerator under colder conditions
than this is not recommended.
• Please make sure that the interior of
your refrigerator is cleaned thoroughly.
• If two refrigerators are to be installed
side by side, there should be at least 2
cm distance between them.
• When you operate your refrigerator
for the first time, please observe the
following instructions during the initial
six hours.
• The door should not be opened
frequently.
• It must be operated empty without any
food in it.
• Do not unplug your refrigerator. If
a power failure occurs out of your
control, please see the warnings in
the “Recommended solutions for the
problems” section.
• Original packaging and foam
materials should be kept for future
transportations or moving.
• The baskets/drawers that are
provided with the chill compartment
must always be in use for low energy
consumption and for better storage
conditions.
• Food contact with the temperature
sensor in the freezer compartment may
increase energy consumption of the
appliance. Thus any contact with the
sensor(s) must be avoided.
• In some models, the instrument panel
automatically turns off 5 minutes
after the door has closed. It will be
reactivated when the door has opened
or pressed on any key.
• Due to temperature change as a result
of opening/closing the product door
during operation, condensation on
the door/body shelves and the glass
containers is normal

12 / 19 EN Refrigerator/User Manual
CFgures n ths user manual are schematc and may not match the product
exactly. If the subject parts are not ncluded n the product you have
purchased, then those parts are vald for other models.
5Operating the product
1 3 4
5
2
1.On/Off Indicator:
When the fridge is off, (On/Off) symbol
is lit. All the other symbols are turned off.
2. Freezer compartment temperature
setting button
Press this button to set the temperature
of the freezer compartment to -18,-19,-
20,-21, -22, -23,-24, -18... respectively.
Press this button to set the freezer
compartment temperature to the desired
value. (SET)
3. Quick freeze function button
Press this button to activate or
deactivate the quick freeze function.
When you activate the function, the
freezer compartment will be cooled to
a temperature lower than the set value.
(Quick)To turn on or off the icematic,
press and hold it for 3 seconds.
CUse the quick freeze
function when you want
to quickly freeze the
food placed in freezer
compartment. If you want
to freeze large amounts
of fresh food, activate this
function before putting the
food into the product.
CIf you do not cancel it, Quick
Freeze will cancel itself
automatically after 4 hours
at the most or when the
fridge compartment reaches
to the required temperature.
CThis function is not recalled
when power restores after a
power failure.

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Refrigerator/User Manual
Operatng the product
5.1. Freezing fresh food
• In order to preserve the qualty of
the food, t shall be frozen as quckly
as possble when t s placed n the
freezer compartment, use the fast
freezng feature for ths purpose.
• You may store the food longer n
freezer compartment when you
freeze them whle they are fresh.
• Pack the food to be frozen and close
the packng so that t would not allow
entrance of ar.
• Ensure that you pack your food
before puttng them n the freezer.
Use freezer contaners, fols and
mosture-proof papers, plastc bags
and other packng materals nstead
of tradtonal packng papers.
• Label each pack of food by addng
the date before freezng. You may
dstngush the freshness of each
food pack n ths way when you open
your freezer each tme. Store the
food frozen before n the front sde of
compartment to ensure that they are
used frst.
CThe freezer compartment
defrosts automatcally.
• Frozen food must be used
mmedately after they are thawed
and they should not be re-frozen.
• Do not freeze too large quanttes of
food at one tme.
4. Alarm off warning
In case of power failure/high
temperature alarm, after checking the
food located in the freezer compartment,
press the alarm off button ( ) to clear
the warning.
5. Eco fuzzy
Press and hold the eco fuzzy button
for 1 seconds to activate the eco fuzzy
function. The freezer will start to operate
in the most economic mode at least 6
hours later and the economic usage
indicator will be on. (eco3") Press and
hold the eco fuzzy function button for 3
seconds to disable the eco fuzzy function.
This indicator becomes on 6 hours later
while the eco fuzzy function is on.

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Operatng the product
Freezer
Compartment
Settng
Frdge
compartment
Settng
Remarks
-18°C 4°C This is the normal recommended setting.
-20,-22 or -24°C 4°C These settings are recommended when the
ambient temperature exceeds 30°C.
Quick Freeze 4°C
Use when you wish to freeze your food in a short
time. Your product will return to its previous
mode when the process is over.
-18°C or colder 2°C
Use these settings if you think that your fridge
compartment is not cold enough because of the
hot ambient conditions or frequent opening and
closing of the door.
5.2. Recommendations for
preserving the frozen food
Compartment shall be set to -18°C at least.
1. Put packages in the freezer as
quickly as possible after purchase without
allowing the to thaw.
2. Check whether the "Use By" and
"Best Before" dates on the packaging are
expired or not before freezing it.
3. Ensure that the package of the food
is not damaged.
5.3. Deep-freeze
information
Accordng to IEC 62552 standards, the
product shall freeze at least 4.5 kg of food
at 32°C ambent temperature to -18°C or
lower wthn 24 hours for every 100-ltres
of freezer volume.
It s possble to preserve the food for
a long tme only at -18°C or lower
temperatures.
You can keep the freshness of food
for many months (at -18°C or lower
temperatures n the deep freeze).
Foods to be frozen should not be allowed
to come n contact wth the prevously
frozen tems to prevent them from
gettng thawed partially.
Boil the vegetables and drain their water
in order to store vegetables for a longer
time as frozen. After draining their
water, put them in air-proof packages
and place them inside the freezer. Food
such as bananas, tomatoes, lettuce,
celery, boiled eggs, potatoes are not
suitable for freezing. When these foods
are frozen, only their nutritional value
and taste shall be affected negatively.
They shall not be spoiled so that they
would create a risk for human health.
- Active”quıck freeze function” at least
24 hour before loading fresh food.
- Put 2 pcs ice packs ( if available )
inside the bottom drawer.
- Place fresh food on the shelves of
2 nd&3rd from the bottom.(maximum
capacıty can be achieved by removing
the drawers

15 / 19 EN
Refrigerator/User Manual
Operatng the product
5.4. Placing the food
Freezer
compartment
shelves
Various frozen food
such as meat, fish,
ice cream, vegetables
and etc.
Refrigerator
compartment
shelves
Food in pans, covered
plates and closed
containers, eggs (in
closed container)
Door shelves
of fridge
compartment
Small and packaged
food or beverage
Crisper Vegetables and fruits
Fresh zone
compartment
Delicatessen
(breakfast food,
meat products that
shall be consumed in
a short time)
5.5. Door open warning
(This feature is optional)
An audio warning signal will be given
when the door of your product is left
open for at least 1 minute. This warning
will be muted when the door is closed
or any of the display buttons (if any) are
pressed.
Door open warning is given to user both
visually and acoustically. If the warning
continues for 10 minutes, interior lights
will be turned off.
5.6. Changing the door
opening direction
Door openng drecton of your refrge-
rator can be changed accordng to the
place you are usng t.If ths s neces-
sary, please call your nearest Authorzed
Servce.
Above descrpton s a general express-
on.For nformaton on changng the ope-
nng drecton of the door, you must refer
to the warnng label located on the nner
sde of the door.
5.7. Ice Pack
Ice subsitute pack decelerates thawing
of stored frozen food in case of blackout
or malfunction. Placing the pack directly
on top of the food will enable the longest
storing period.
Ice substitute pack can also be used
to keep food temporarily cold, e.g. in a
cooler bag.

16 / 19 EN Refrigerator/User Manual
6Maintenance and cleaning
Cleanng your frdge at regular ntervals
wll extend the servce lfe of the pro-
duct.
BWARNING:
Unplug the product before cleanng t.
• Never use gasoline, benzene or similar
substances for cleaning purposes.
• Never use any sharp and abrasive tools,
soap, household cleaners, detergent
and wax polish for cleaning.
• For non-No Frost products, water drops
and frosting up to a fingerbreadth
occur on the rear wall of the Fridge
compartment. Do not clean it; never
apply oil or similar agents on it.
• Only use slightly damp microfiber
cloths to clean the outer surface of the
product. Sponges and other types of
cleaning cloths may scratch the surface
• Dissolve one teaspoon of bi-carbonate
in half litre of water. Soak a cloth with
the solution and wrung it thoroughly.
Wipe the interior of the refrigerator
with this cloth and the dry thoroughly.
• Make sure that no water enters the
lamp housing and other electrical items.
• If you will not use the refrigerator for a
long period of time, unplug it, remove all
food inside, clean it and leave the door
ajar.
• Check regularly that the door gaskets
are clean. If not, clean them.
• To remove door and body shelves,
remove all of its contents.
• Remove the door shelves by pulling
them up. After cleaning, slide them
from top to bottom to install.
• Never use cleaning agents or water
that contain chlorine to clean the outer
surfaces and chromium coated parts of
the product. Chlorine causes corrosion
on such metal surfaces.
6.1 Avodng bad odours
• Materials that may cause odour
are not used in the production of
our refrigerators. However, due
to inappropriate food preserving
conditions and not cleaning the inner
surface of the refrigerator as required
can bring forth the problem of odour.
Pay attention to following to avoid this
problem:
• Keeping the refrigerator clean is
important. Food residuals, stains, etc.
can cause odour. Therefore, clean the
refrigerator with bi-carbonate dissolved
in water every few months. Never use
detergents or soap.
• Keep the food in closed containers.
Microorganisms spreading out from
uncovered containers can cause
unpleasant odours.
• Never keep the food that have passed
best before dates and spoiled in the
refrigerator.
6.2 Protectng the plas-
tc surfaces
Do not put lqud ols or ol-cooked meals
n your refrgerator n unsealed conta-
ners as they damage the plastc surfaces
of the refrgerator. If ol s splled or sme-
ared onto the plastc surfaces, clean and
rnse the relevant part of the surface at
once wth warm water.

17 / 19 EN
Refrigerator/User Manual
7Troubleshooting
Check ths lst before contactng the
servce. Dong so wll save you tme
and money. Ths lst ncludes frequent
complants that are not related to faulty
workmanshp or materals. Certan
features mentoned heren may not
apply to your product.
The refrigerator is not working.
• The power plug is not fully settled. >>>
Plug it in to settle completely into the
socket.
• The fuse connected to the socket
powering the product or the main fuse
is blown. >>> Check the fuses.
Condensation on the side wall of the
cooler compartment (MULTI ZONE,
COOL, CONTROL and FLEXI ZONE).
• The door is opened too frequently >>>
Take care not to open the product’s
door too frequently.
• The environment is too humid. >>>
Do not install the product in humid
environments.
• Foods containing liquids are kept in
unsealed holders. >>> Keep the foods
containing liquids in sealed holders.
• The product’s door is left open. >>> Do
not keep the product’s door open for
long periods.
• The thermostat is set to too low
temperature. >>> Set the thermostat
to appropriate temperature.
Compressor is not working.
• In case of sudden power failure
or pulling the power plug off and
putting back on, the gas pressure
in the product’s cooling system is
not balanced, which triggers the
compressor thermic safeguard. The
product will restart after approximately
6 minutes. If the product does not
restart after this period, contact the
service.
• Defrosting is active. >>> This is
normal for a fully-automatic defrosting
product. The defrosting is carried out
periodically.
• The product is not plugged in. >>>
Make sure the power cord is plugged in.
• The temperature setting is incorrect.
>>> Select the appropriate
temperature setting.
• The power is out. >>> The product will
continue to operate normally once the
power is restored.
The refrigerator’s operating noise is
increasing while in use.
• The product’s operating performance
may vary depending on the ambient
temperature variations. This is normal
and not a malfunction.
The refrigerator runs too often or for
too long.
• The new product may be larger than
the previous one. Larger products will
run for longer periods.
• The room temperature may be
high. >>> The product will normally
run for long periods in higher room
temperature.
• The product may have been recently
plugged in or a new food item is placed
inside. >>> The product will take
longer to reach the set temperature
when recently plugged in or a new food
item is placed inside. This is normal.
• Large quantities of hot food may have
been recently placed into the product.
>>> Do not place hot food into the
product.
• The doors were opened frequently or
kept open for long periods. >>> The
warm air moving inside will cause the
product to run longer. Do not open the
doors too frequently.

18 / 19 EN Refrigerator/User Manual
Troubleshootng
• The freezer or cooler door may be ajar.
>>> Check that the doors are fully
closed.
• The product may be set to temperature
too low. >>> Set the temperature to a
higher degree and wait for the product
to reach the adjusted temperature.
• The cooler or freezer door washer
may be dirty, worn out, broken or not
properly settled. >>> Clean or replace
the washer. Damaged / torn door
washer will cause the product to run for
longer periods to preserve the current
temperature.
The freezer temperature is very
low, but the cooler temperature is
adequate.
• The freezer compartment temperature
is set to a very low degree. >>> Set the
freezer compartment temperature to a
higher degree and check again.
The cooler temperature is very
low, but the freezer temperature is
adequate.
• The cooler compartment temperature
is set to a very low degree. >>> Set the
freezer compartment temperature to a
higher degree and check again.
The food items kept in cooler
compartment drawers are frozen.
• The cooler compartment temperature
is set to a very low degree. >>> Set the
freezer compartment temperature to a
higher degree and check again.
The temperature in the cooler or the
freezer is too high.
• The cooler compartment temperature
is set to a very high degree. >>>
Temperature setting of the cooler
compartment has an effect on
the temperature in the freezer
compartment. Wait until the
temperature of relevant parts reach
the sufficient level by changing the
temperature of cooler or freezer
compartments.
• The doors were opened frequently or
kept open for long periods. >>> Do not
open the doors too frequently.
• The door may be ajar. >>> Fully close
the door.
• The product may have been recently
plugged in or a new food item is
placed inside. >>> This is normal. The
product will take longer to reach the set
temperature when recently plugged in
or a new food item is placed inside.
• Large quantities of hot food may have
been recently placed into the product.
>>> Do not place hot food into the
product.
Shaking or noise.
• The ground is not level or durable. >>>
If the product is shaking when moved
slowly, adjust the stands to balance the
product. Also make sure the ground is
sufficiently durable to bear the product.
• Any items placed on the product may
cause noise. >>> Remove any items
placed on the product.
The product is making noise of liquid
flowing, spraying etc.
• The product’s operating principles
involve liquid and gas flows. >>> This is
normal and not a malfunction.
There is sound of wind blowing
coming from the product.
• The product uses a fan for the cooling
process. This is normal and not a
malfunction.
There is condensation on the
product’s internal walls.
• Hot or humid weather will increase
icing and condensation. This is normal
and not a malfunction.

19 / 19 EN
Refrigerator/User Manual
Troubleshootng
• The doors were opened frequently or
kept open for long periods. >>> Do not
open the doors too frequently; if open,
close the door.
• The door may be ajar. >>> Fully close
the door.
There is condensation on the
product’s exterior or between the
doors.
• The ambient weather may be humid,
this is quite normal in humid weather.
>>> The condensation will dissipate
when the humidity is reduced.
The interior smells bad.
• The product is not cleaned regularly.
>>> Clean the interior regularly using
sponge, warm water and carbonated
water.
• Certain holders and packaging materials
may cause odour. >>> Use holders and
packaging materials without free of
odour.
• The foods were placed in unsealed
holders. >>> Keep the foods in sealed
holders. Micro-organisms may spread
out of unsealed food items and cause
malodour. Remove any expired or spoilt
foods from the product.
The door is not closing.
• Food packages may be blocking the
door. >>> Relocate any items blocking
the doors.
• The product is not standing in full
upright position on the ground. >>>
Adjust the stands to balance the
product.
• The ground is not level or durable.
>>> Make sure the ground is level and
sufficiently durable to bear the product.
The vegetable bin is jammed.
• The food items may be in contact
with the upper section of the drawer.
>>> Reorganize the food items in the
drawer.
If The Surface Of The Product Is Hot.
• High temperatures may be observed
between the two doors, on the side
panels and at the rear grill while
the product is operating. This is
normal and does not require service
maintenance!Be careful when touching
these areas.
AWARNING:
If the problem perssts after followng
the nstructons n ths secton, contact
your vendor or an Authorsed Servce. Do
not try to repar the product.

AR
16
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