Bell 36028 User manual

BELL Phones
BYNORTHWESTERNBELLPHONES
36028
Congratulationsonyourselectionofthe36028from
NorthwesternBellPhones.Thisquality2.4GHz
Dual-handsetSystemcordlesstelephonewithDigital
AnsweringSystemandCallWaitingCallerID,likeall
GenuineBELL®products,hasbeendesignedtogiveyou
manyyearsofcontinuousserviceandrepresentsthebest
valueforyourmoney.Itrequireslittlemaintenanceandis
easytosetupandoperate.

IMPORTANTSERVICEINFORMATION
Readthismanualbeforeattemptingtosetuporusethisinstrument.Itcontains
importantinformationregardingsafeinstallationanduse.Keepthismanualfor
futurereference.Alsosavethecarton,packingandproofofpurchasetosimplifyand
accelerateanyneededaction.Ifyouneedassistanceorservice,call(800)888-8990
between8:00a.m.and4:30p.m.PacificStandardTime,MondaythroughFriday.
Youcanalsovisitourwebsiteathttp://www.nwbphones.comfortechnicalsupport
andinformationonourotherproducts.
!WARNING
Topreventfireorshockhazard,donotexposethisproducttorainoranytypeof
excessmoisture.Ifaccidentallydroppedintowater,theACadaptershould
immediatelybeunpluggedfromthewallalongwiththetelephonelinecord.
!
THISSYMBOLISINTENDEDTOALERTTHEUSEROFTHE
PRESENCEOFIMPORTANTOPERATINGAND
MAINTENANCE(SERVICING)INSTRUCTIONSINTHE
OWNER'SMANUAL.
•
•
•
•
•
•
•
36028
CARTONCONTENTS
36028BaseandHandset
RechargeableNi-CdBatteryPack
TelephoneLineCord
ACAdapter
User'sManual
WarrantyCard
AccessoryOrderForm
030206A-1

SAVETHESEINSTRUCTIONS
!
IMPORTANTSAFETY
INSTRUCTIONS
Whenusingyourtelephoneequipment,basicsafetyprecautionsshouldalwaysbefollowedtoreduce
theriskoffire,electricshock,andinjurytopersons,includingthefollowing:
1.Readandunderstandallinstructions.
2.Followallwarningsandinstructionsmarkedontheproduct.
3.Unplugthisproductfromthewalloutletbeforecleaning.Donotuseliquidcleanersoraerosol
cleaners.Usea dampclothforcleaning.
4.Donotusethisproductnearwater,forexample,neara bathtub,washbowl,kitchensink,orlaundry
tub,ina wetbasementorneara swimmingpool.
5.Donotplacethisproductonanunstablecart,stand,ortable.Theproductmayfall,causing
seriousdamagetotheproduct.
6.Slotsandopeningsinthecabinetandthebackorbottomareprovidedforventilation,toprotectit
fromoverheating.Theseopeningsshouldneverbeblockedorcovered.Theopeningsshouldnever
beblockedbyplacingtheproductonthebed,sofa,rug,orothersimilarsurface.Thisproduct
shouldneverbeplacednearorovera radiatororheatregister.Thisproductshouldnotbeplacedin
abuilt-ininstallationunlessproperventilationisprovided.
7.Thisproductshouldbeoperatedonlyfromthetypeofpowersourceindicatedonthemarkinglabel.
Ifyouarenotsureofthetypeofpowersupplytoyourhome,consultyourdealerorlocalpower
company.
8.Donotallowanythingtorestonthepowercord.Donotlocatethisproductwherethecordwillbe
abusedbypersonswalkingonit.
9.Donotoverloadwalloutletsandextensioncordsasthiscanresultintheriskoffireorelectric
shock.
10.Neverpushobjectsofanykindintothisproductthroughcabinetslotsastheymaytouchdangerous
voltagepointsorshortoutpartsthatcouldresultina riskoffireorelectricshock.Neverspillliquid
ofanykindontheproduct.
11.Toreducetheriskofelectricshock,donotdisassemblethisproduct,buttakeittoa qualifiedservice
contractorwhensomeserviceorrepairworkisrequired.Openingorremovingcoversmayexpose
youtodangerousvoltagesorotherrisks.Incorrectreassemblycancauseelectricshockwhenthe
applianceissubsequentlyused.
12.Unplugthisproductfromthewalloutletandreferservicingtoqualifiedservicepersonnelunderthe
followingconditions:
A.Whenthepowersupplycordorplugisdamagedorfrayed.
B.Ifliquidhasbeenspilledintotheproduct.
C.Iftheproducthasbeenexposedtorainorwater.
D.Iftheproductdoesnotoperatenormallybyfollowingtheoperatinginstructions.Adjustonly
thosecontrolsthatarecoveredbytheoperatinginstructions.Improperadjustmentsofother
controlsmayresultindamageandwilloftenrequireextensiveworkbya qualifiedtechnician
torestoretheproducttonormaloperation.
E.Iftheproducthasbeendroppedorthecabinethasbeendamaged.
F.Iftheproductexhibitsa distinctivechangeinperformance.
13.Avoidusinga telephone(otherthana cordlesstype)duringanelectricalstorm.Theremaybea
remoteriskofelectricshockfromlightning
14.Donotusethetelephonetoreporta gasleakinthevicinityoftheleak.
!
INSTALLATION
PRECAUTIONS
1.Neverinstalltelephonewiringduringa lightningstorm.
2.Neverinstalltelephonejacksinwetlocationsunlessthejackisspecificallydesignedforwet
locations.
3.Nevertouchuninsulatedtelephonewiresorterminalsunlessthetelephonelinehasbeen
030206A-1 2

disconnectedatthenetworkinterface.
4.Usecautionwheninstallingormodifyingtelephonelines.
!MAINTENANCE
1.Usea dampclothtocleantheplasticcabinet.A mildsoapwillhelptoremovegreaseoroil.Never
usepolish,solvents,abrasivesorstrongdetergentssincethesecandamagethefinish.
2.Yourphoneshouldbesituatedawayfromheatsourcessuchasradiators,heaters,stovesoranyother
appliancethatproducesheat.
!CAUTION
Riskofexplosionifbatteryisreplacedbyanincorrecttype.Disposeofusedbatteriesaccordingtothe
instruction,readandfollowtheseinstructions:
1.Useonlythe3.6V,450mAh,Ni-Cdbatterypack.
2.Donotdisposeofthebatteryina fire.Thecellmayexplode.Checkwithlocalcodesforpossible
specialdisposalinstructions.
3.Donotopenormutilatethebattery.Releasedelectrolyteiscorrosiveandmaycausedamagetothe
eyesorskin.Itmaybetoxicifswallowed.
4.Exercisecareinhandlingthebatteryinordernottoshortthebatterywithconductingmaterialsuch
asrings,braceletsandkeys.Thebatteryorconductormayoverheatandcauseburns.
5.Rechargeonlythebatteryprovidedwithoridentifiedforusewiththisproduct.Thebatterymayleak
corrosiveelectrolyteorexplodeifitisnotthecorrecttype.
6.Donotattempttorejuvenatethebatteryprovidedwithoridentifiedforusewiththisproductby
heatingthem.Suddenreleaseofthebatteryelectrolytemayoccurcausingburnsorirritationtoeyes
orskin.
7.Wheninsertingthebatteryintothisproduct,theproperpolarityordirectionmustbeobserved.
Reverseinsertionofbatteriescancausechargingthatmayresultinleakageorexplosion.
8.Donotstorethisproduct,orthebatteryprovidedwithoridentifiedforusewiththisproduct,in
high-temperatureareas.Batteriesthatarestoredina freezerorrefrigeratorforthepurposeof
extendingshelflifeshouldbestabilizedatroomtemperaturepriortouseaftercoldstorage.
9.Disconnecttelephonelinesbeforeinstallingbatteries.
SAVETHESEINSTRUCTIONS
!FCCNOTICE
TheFCCrequiresthatyoubeadvisedofcertainrequirementsinvolvingtheuseofthistelephone.
1.Thistelephoneishearingaidcompatible.
2.Thisequipmentcomplieswith47CFRPart68requirement.Onthebottomofthisequipmentisa
labelthatcontains,amongotherinformation,theACTAregistrationnumberandRingerEquivalence
Number(REN)forthisequipment.Ifrequested,providethisinformationtoyourtelephone
company.
3.TheRENisusefultodeterminethequantityofdevicesyoumayconnecttoyourtelephonelineand
stillhaveallofthosedevicesringwhenyournumberiscalled.Inmost,butnotallareas,the
sumoftheRENsofalldevicesshouldnotexceedfive(5.0).Tobecertainofthenumberofdevices
youmayconnecttoyourline,asdeterminedbytheREN,youshouldcallyourlocaltelephone
companytodeterminethemaximumRENforyourcallingarea.
4.Ifyourtelephonecausesharmtothetelephonenetwork,thetelephonecompanymaydiscontinue
yourservicetemporarily.Ifpossible,theywillnotifyyouinadvance.Butifadvancenoticeisnot
practical,youwillbenotifiedassoonaspossible.Youwillbeadvisedofyourrighttofilea
complaintwiththeFCC.
5.Yourtelephonecompanymaymakechangestoitsfacilities,equipment,operationsorprocedures
thatcouldaffecttheproperoperationofyourequipment.Iftheydo,youwillbegivenadvance
noticesoastogiveyouanopportunitytomaintainuninterruptedservice.
6.Ifyouexperiencetroublewiththetelephone,pleasecontactVTCService& ManufacturingCo.,
Incat(800)888-8990orwriteto:VTCCustomerService,16988GaleAve.,CityofIndustry,CA
3 030206A-1

91745forrepair/warrantyinformation.Thetelephonecompanymayaskyoutodisconnectthis
equipmentfromthenetworkuntiltheproblemhasbeencorrectedoryouaresurethattheequipment
isnotmalfunctioning.
8.Thisequipmentmaynotbeusedoncoinserviceprovidedbythetelephonecompany.Connection
topartylinesissubjecttostatetariffs.(Contactyourstatepublicutilitycommissionorcorporation
commissionforinformation.).
9.USOCjacktypeisRJ11Candthecompatiblejackispart68compliance.
NOTICE:Ifyourhomehasspeciallywiredalarmequipmentconnectedtothetelephoneline,ensurethe
installationofthis[equipmentID]doesnotdisableyouralarmequipment.Ifyouhavequestionsabout
whatwilldisablealarmequipment,consultyourtelephonecompanyora qualifiedinstaller.
ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwo
conditions:(1)Thisdevicemaynotcauseharmfulinterference,and,(2)hisdevicemustacceptany
interferencereceived,includinginterferencethatmaycausedesiredoperation.Privacyof
communicationsmaynotbeensuredwhenusingthisphone.
ChangesormodificationsnotexpresslyapprovedinwritingbyNorthwesternBellPhonesmayvoid
theuser'sauthoritytooperatethisequipment.
SomecordlessphonesoperateatfrequenciesthatmaycauseinterferencetonearbyTVsandVCRs;to
minimizeorpreventsuchinterference,thebaseofthecordlessphoneshouldnotbeplacednearoron
topofa TVorVCR;and,ifinterferenceisexperienced,movingthecordlesstelephonefartheraway
fromtheTVorVCRwilloftenreduceoreliminatetheinterference.
!ACADAPTOR:UseonlywithClass2 Transformer,9VDCoutput,
500mAforbaseunitand9VDCoutput, 200mAfor
charger,centerpinpositive.
030206A-1 4

36028CONTROLSDIAGRAM
BaseUnit
(RearView)

DESCRIPTIONS
030206A-1 6
EDIT/FLASHButton-(EDIT)Presstoeditlisteditems.(FLASH)Momentarilyhangsupthephoneto
accesscustomcallingfeaturessuchasCallwaitingorThree-waycallingprovidedbyyoulocalphone
company.
UP/DNButton- Allowsyoutoadjustthehandsetvolume(3steps)inTALKmode.Italsoallowsyouto
viewthecallerlistor/andPhone.
Microphone- Usedforspeakingwithcallers.
HeadsetJack- A jacklocatedonthesideofthehandsetusedforconnectingyourheadsettoenjoya
hands-freecommunication.
RE/PA/DEL(Redial/Pause/Deletc)Button- (Redial)Presstoredialthelastnumberyou
dialed.(Pause)Presstoinsertpausewhiledialing.(Delete)Pressandholddowntodeleteitems.
CallsButton- Presstoseethecallerlist.
OPT(Option)/TRANSFERButton- Duringyouviewthecallerlist,presstoplacea longdistancecall
ortoplacea localcall.Allowyoutotransfertootherhandsetduringa call.Duringa call,thesource
handsetusercanpresstheOPT/TRANSFERbuttonfollowedbydestinationhandset.Thecallisquick
transferredtothedestinationhandset,itstartsringingandshows"TRANSFER".Ifdestinationhandset
userdoesnotanswerthecallwith30sec, sourcehandsetwillberingbackfor30sec.
MENU/SCAN- Whileinstandbymode,thisbuttonallowsyoutosetthehandsetin
Programmingmode.WhileinTalkmode.Itisusedtomanuallyselectoneofthe40
operatingchannelswhenyouexperienceinterferenceonthehandset.
Receiver- Allowsyoutohearcalls.
BASE UNIT CONTROLS:
BaseUnitChargeTerminals- Usedforcharginghandselbatteries.Werecommendthatyoucleanthese
contactsperiodicallywithanalcohol-moistenedclothorcottonswab.
INUSEIndicator-Lightsupsteadilywhenthephoneisintalkmodeandturnsoffwhenthehandsetis
notinuse.

CHARGELEDIndicator- Lightsupsteadilywhenpagingthehandset.Lightsupsteadilywhenthe
handsetisbeingchargedonthebaseandturnsoffwhenthehandsetisremovedfromitscradle.
MSGLEDIndicator- Flashesrapidlyifthesystemhasnewmemomessage(s)andnewincoming
messages(s).
PAGEButton- Allowsyoutolocatethehandsetwhenitisnotonthebase,ortoalertthepersonnearthe
handset.
VolumeControl«/• Button-Adjuststhebaseunitspeakervolumelevel.
PLAY/STOPButton- PresstoplaybacktheincomingMcssagc(s)(ICM)andMemomcssage(s)orto
stopcurrentactivity.
ANS.ON/OFF-Presstoactivateordeactivateanswerfunction.
REPEAT•** Button- Presstoskiptothepreviousmessageduringplayback.
SKIP»•Button- Presstoskiptothenextmessageduringplayback.
ERASEButton- Presstoerasea singlemessageorallmessagesinordertoconservemessagespacein
memory.
MemoButton- PresstorecordMemomessage.
OGMButton- PresstorecordOutgoingMessage(OGM).
TIMESETButton- Presstosetthedayandtimestamp.
CODEButton- Presstosetthepasswordforremoteoperation.
Ring(TS/4R/2R)Switch-Allowsyoutoselecttheappropriateringing..
TONE/PULSESwitch- A switchlocatedontherearofthebaseunit,whichallowsyoutosetthedialing
modetoeitherTonedialingorPulse(rotary)dialing.
DC9Vjack- A jacklocatedontherearsideofthebaseunitusedforconnectingtheACadaptortothe
baseunit.
TELLINEjack- Acceptslinecordtomakeconnectionwithmodulartypetelephoneoutlet.
INSTALLATION
CAUTION:USEONLYTHENICKELCADMIUM(Ni-Cd)BATTERY
TYPEINCLUDEDWITHTHISUNIT.USEOFOTHERBATTERYTYPESMAYCAUSEINJURIES
ORDAMAGE.
BatteryInstallation
1.Removethebatterycompartmentcoverofthehandsetbypressingthetopofthecoverandslidingit
down.
2.ConnecttheNi-Cdbatterypackplugalongtheslotintothehandset'sbatteryconnectorasshown
below.
nf\tf\^if\/i K 1
ERASEButton- Presstoerasea singlemessageorallmessagesinordertoconservemessagespacein
memory.
MemoButton- PresstorecordMemomessage.
OGMButton- PresstorecordOutgoingMessage(OGM).
TIMESETButton- Presstosetthedayandtimestamp.
CODEButton- Presstosetthepasswordforremoteoperation.
Ring(TS/4R/2R)Switch-Allowsyoutoselecttheappropriateringing..
TONE/PULSESwitch- A switchlocatedontherearofthebaseunit,whichallowsyoutosetthedialing
modetoeitherTonedialingorPulse(rotary)dialing.
DC9Vjack- A jacklocatedontherearsideofthebaseunitusedforconnectingtheACadaptortothe
baseunit.
TELLINEjack- Acceptslinecordtomakeconnectionwithmodulartypetelephoneoutlet.
INSTALLATION
CAUTION:USEONLYTHENICKELCADMIUM(Ni-Cd)BATTERY
TYPEINCLUDEDWITHTHISUNIT.USEOFOTHERBATTERYTYPESMAYCAUSEINJURIES
ORDAMAGE.
BatteryInstallation
1.Removethebatterycompartmentcoverofthehandsetbypressingthetopofthecoverandslidingit
down.
2.ConnecttheNi-Cdbatterypackplugalongtheslotintothehandset'sbatteryconnectorasshown
below.

Handset
Battery
compartmei
Battery
Connector
(Figure1)
3.InserttheNi-Cdbatteryintothebatterycompartment.
4.Replacethebatterycompartmentcoverbyslidingituptowardsthehandset.
NOTE:UsethetypeandsizeofNi-Cdbatterypack,3.6V,450mAh.Itis
recommendedthattheNi-Cdbatterypackshouldbefullychargedovernightprior
toinitialuse.
BeltClipInstallation
Withthebackofhandsetfacingup,insertonesideofthebeltcliphookintothematchingslotsatthetop
sideofhandsetasshowninFigure2.Slidetheotherhookuntilitlocksintoplacefromtheoppositeside
ofthehandset. Beltcliphook
(Figure2)
POWERCONNECTION
CAUTION:Youmustusea ClassII,120VoltAC/9VoltDCadaptorthatdeliversat
least500mAforbaseunitand200mAforcharger.Thecentertipmustbepositiveandthe
plugmustcorrectlylitthebaseunit'sDC9V500mAjackandfitthechargerDC9V
200mAjack.
1.PlugtheACadaptorintoa standardACoutlet.
2.InsertthesmallplugintotheDC9V500mAjackontherearofthebaseunitandInsertthesmall
plugintotheDC9V200mAontherearofthechargerasshowninFigure3.
030206A-1 8

BaseUnitCharger
ACAdaptor
Plug
9VDC.
Adaptor
(Figure3)
HEADSETCONNECTION
Oneofthespecialfeaturesofyourphoneisthatyourhandsetcouldutilizea headset
(notincluded)forhands-freecommunication.Insertthesmallplugattheendofyour
headsetcordtotheheadsetjackatthesideofthehandsetasshowninFigure4.Follow
theproceduresdiscussedin"Placinga Call"whentoplaceandreceivea call.
Note:Theheadsetjackofyourcordlesstelephoneiscompatiblewith2.5mmheadsetplugsonly.When
youplugintheheadsetintotheheadsetjack,itautomaticallymutesthemicrophoneandspeaker
ofthehandset.Unplugtheheadsettoreturnthehandsettonormaluse.
HeadsetJack
(Figure4)
INITIALSETUP
Pleasefollowthesestepsbeforeusingthecordlesstelephoneforthefirsttime.
1.Ensurethatthehandsetbatterypackisinstalledandchargedfullyforatleast14hours.
2.Ensurethatallconnections(linecordandadaptorcord)areproperlyinsertedintorearofthebase
unit.
SETTINGTHETONE/PULSEMODE
SelecttheappropriatedialingservicebymovingtheTONE/PULSEswitchatthebottomof
unit:
TONEforToneservice, or
PULSEforRotaryservice.
thebase
SETTINGTHEHANDSETRINGERON/OFFMODE
ThehandsetmustbesettoringONmodeinordertoringwhenreceivinganincomingcall.SeePrograms
Operationsectionon"RINGON/OFFSETTING".
TELEPHONEOPERATION
Placea Call
I.PickupthehandsetandpresstheTALKbutton.TheCallTimerstartstocount.ThebaseunitIN
USELEDindicatorwilllightup.
9 030206A-1

2.Listenfora dialtone.
3.Dialthetelephonenumber.ThephonenumbersappearontheLCDDisplayasyou
enterthenumber.
4.Whenfinishedwithyourcall,presstheTALKbuttonorplacethehandsetonthe
baseunit.
NOTE:ThecalltimerwillstarttocountonceyoupresstheTALKbutton.
Receivea Call
NOTE:Ifyouareexpectingincomingcalls,thehandsetmustbeprogrammedtoRING
ONmode.
If the handset is on the base:
1.Whenthephonerings,simplypickupthehandsetfromthebasecradleiftheunitissetto
auto-answerONmode.Iftheunitissettoauto-answerOFFmode,presstheTALKbutton.Seethe
"AUTOANSWERON/OFF"sectiontosetauto-answermode.TheLCDDisplaywillshow
"TALK".
2.Startyourconversation.
3.Toendyourconversation,eitherpresstheTALKbuttonorplacethehandsetonthebaseunit.
If the handset is out of the base:
1.Whenthephonerings,presstheTALKbuttononthehandset.TheLCDDisplaywillshow" TALK"
andthebaseunitINUSELEDwilllightup.
2.Startyourconversation.
3.Toendyourconversation,eitherpresstheTALKbuttonorplacethehandsetonthebaseunit.
LastNumberRedial
A. AFTER HEARING A BUSY TONE WHEN PLACING A CALL
1.Ifyougeta busytone,presshandsetTALKbuttontohangup.
2.PressthehandsetTALKbuttonagainandlistenfora dialtone.
3.PressthehandsetRE/PA/DELbutton.Thiswillautomaticallyredialthelasttelephonenumberyou
called(upto32digits).
4.Whenfinishedwithyourcall,presstheTALKbuttonorplacethehandsetonthebaseunit.
B. WHEN THE HANDSET IS OFF THE BASE UNIT AND IN STANDBY MODE
1.PresstheTALKbuttononthehandsetandlistenfora dialtone.
2.PresstheRE/PA/DELbutton.Thiswillautomaticallyredialthelasttelephonenumberyoucalled
(upto32digits).
3.Whenfinishedwithyourcall,presstheTALKbuttonorplacethehandsetonthebaseunit.
SAVINGINTHEPHONEBOOK
1.PresstheSAVE/PHONEBOOKbutton.
2.PresstheEDIT/FLASHbutton.
3.UsetheTELEPHONEKEYPADbutton(0-9)toenterthename,(seethe"TELEPHONEKEYPAD
CHARACTERSSETTING"section) youcanstoreupto15characters.
4.PresstheDNbuttononce.
5.EnterthetelephonenumberusingtheTELEPHONEKEYPADbutton(0-9).Youcanstoreupto16
digits.
6.PresstheSAVE/PHONEBOOKbuttontosaveintomemory
7.PresstheSA/PHONEBOOKbuttontogobacktostandbymode.
NOTE:Iftherearenomemorylocationsleftinthephonebook,theunitwilldisplay
"MEMORYFULL".Tocontinuewithmemoryprogramming,youmustdelete
oreditexistingspeeddialnumbers.Ifnoactivebuttonsarepressedfor20seconds,theLCD
DisplaywillautomaticallyreturntoSTANDBYmode.Itwillnotsavea duplicatetelephone
030206A-1 10

numberora namewithoutthecorrespondingtelephonenumberinthePhonebook.
A. PREFERRED CALLS(VIP)
YouanassignPREFERREDCALLwhichwillgeneratea specialringersoundatstartofthesecondring
toanywelcomecallerinthePhonebook.
1.PresstheSAVE/PHONEBOOKbutton.
2.PresstheUPOFDNbuttontofindtheoneyouneed.
3.PresstheMENU/SCANbuttononce.TheLCDDisplaywillshow"VIP".
4.PresstheSAVE/PHONEBOOKbuttontosavethepreferredcallandgobacktoSTANDBYmode.
VIP
JOHNSMITH
888-555-1212
#1TOTAL20
B. BLOCKED CALLS
Youcanassigna BLOCKEDCALLwhichwilldisabletheringersoundfromthesecondringtoany
callerinthePhonebook.
1.PresstheSAVE/PHONEBOOKbutton.
2.PresstheUPOfDNbuttontofindtheoneyouneed.
3.PresstheMENU/SCANbuttontwice.TheLCDDisplaywillshow"REJ".
4.PresstheSAVE/PHONEBOOKbuttontosavethepreferredcallandgobacktoSTANDBYmode.
REJ
JOHNSMITH
888-555-1212
#2TOTAL20
TELEPHONEKEYPADCHARACTERS
TheTELEPHONEKEYPADbuttons(0-9)areusedtoenterthecharacterswhenenteringnames.Pressthe
appropriateKEYPADbuttontogetthefollowingcharacters.
KEYPAD
BUTTON
1
2
3
4
5
6
7
8
9
0
CHARACTERS
Space& ().1
ABC2
DEF3
GH14
JKL5
MN06
PQRS7
TUV8
WXYZ9
0
11030206A-1

1.PresstheSAVE/PHONEBOOKbutton.
2.PresstheUP01"UNbuttontofindtheoneyouneed, presstheSHIFTRIGHT-"-buttonifthe
nameortelephonenumberismorethan11digits.
NOTE:ToexitthePhonebookatanytime,PresstheSAVE/PHONEBOOKbutton.
EDITINGNAMEANDNUMBERINTHEPHONEBOOK
1.PresstheSAVE/PHONEBOOKbutton.
2.PresstheUPorDNbuttontofindtheoneyouwanttoedit.
3.PresstheEDIT/FLASHbuttontoeditthename.
030206A-112

7.PresstheSAVE/PHONEBOOKbuttontoconfirm.
IMPORTANT:Itisnotadvisabletosavea telephonenumberwithoutthecorrespondingnameinthe
Phonebook.ThiswillleadtoimproperdisplaysonPrivateandOutofAreacalls.
NOTE:Whennoactivebuttonsarepressedfor20seconds,theLCDDisplaywill
automaticallyreturntoSTANDBYmode.
PLACINGCALLSFROMTHEPHONEBOOK
1.PresstheSAVE/PHONE BOOKbutton.
2.PresstheUPOrDNbuttontofindtheoneyouwanttocall.
3.PresstheTALK,buttontodialoutthetelephonenumber.
4.Startyourconversation.
5.Toendyourconversation,eitherpresstheTALKbuttonorplacethehandsetonthebaseunit.
NOTE:Besuretocheckthatthelineisnotinusebyanotherextension.
DELETINGA STOREDNUMBER
1.PresstheSAVE/PHONEBOOKbutton.
2.PresstheUPOFDNbuttontofindtheoneyouwanttodelete.
3.PresstheRE/PA/DELbutton.Theunitwillaskyoutodeletetheselectedtelephonenumberandthe
LCDDisplaywillshow"ERASEITEM?".
ERASEITEM?
604-555-1212
1TOTAL20
4.Pressagainthe"RE/PA/DELbuttontodelete.TheLCDDisplaywillshow"ERASED".
5.PresstheSAVE/PHONEBOOKbuttontoreturntoSTANDBYmode.
MIXEDMODEDIALING(TemporaryPulsetoToneDialing)
1.Ifyouonlyhavepulse(rotarydialing)serviceinyourareaandwanttoaccessToneservices(Bank
byPhone, etc.),ensurethattheTone/PulseswitchonthebottomofthebaseunitissettothePulse
position.
2.PresstheTONE(*)buttononcetoswitchfromPulsetoTonedialingtemporarily.
Pulsedialingmoderesumeswhenthecallisended.
PAUSEFUNCTION
•Insomecases,suchasPABXorlongdistanceservice,a pausemaybeneededinthedialing
sequence.PressingthehandsetRE/PA/DELbuttoninsertstheprogrammedtimeintervalbetween
dialednumbers.
FLASHFUNCTION
•UsedtoaccesscustomcallingfeaturessuchasCallWaitingorThree-WayCalling
providedbyyourlocalphonecompany.Flashcanalsobeusedtorestorea dialtonetomakea new
call.
CHANNELSELECTION(40Channels)
•Yourcordlesstelephoneletsyouselecta channelfromthe40frequenciesavailabletotransmit
signalsbetweenthebaseunitandhandset.Iftheexistingchannelbecomesnoisyorstartshaving
interference,youcaneithermoveclosertothebaseunitorpresstheMENU/SCANbuttononthe
handsetuntila betterreceptionisfound.
13 030206A-1

OUTOFRANGEWARNING
•Thehandsetandbaseunitcommunicateuptoa certainmaximumrange.Thedistancecanbe
affectedbyweather,powerlines,orevenothercordlesstelephone.
•Ifyouarefarawayfromthebaseunit,thehandsetbeepsand" OUTRANGE"is
shownontheLCDDisplaytowarnyouthatthebackgroundnoiselevelistoo
highforpropercommunicationbetweenthehandsetandthebaseunit.
•Whenyouhearthissoundandsecthe"OUTRANGE"display,youshouldmove
closertothebaseunit.Otherwise,thecallwillautomaticallycutoffafter20seconds.
LOWBATTERYWARNING
•Whenthehandsetbatteryvoltagelevelislow,thehandsetLCDDisplayshows"LOWBATTERY".
•Returnthehandsetonthebasecradletocharge.
PAGINGFUNCTION
•Ifyouhavemisplacedthehandsetorneedtoalertpersonnearlythehandset,pressthePAGEbutton
onthebaseunit.Eachpressofthisbuttonwillactivatethehandsettobeepfor20secondsandLCD
Displayshows"PAGING"whileitisbeingpagedbythebaseunit.
NOTE:EvenifthehandsetisinRINGOFFmode,thebaseunitcanpagethehandset.
CALLERIDOPERATION
GETTINGTOKNOWYOURNEWPHONE
IMPORTANT:SubscriptiontoCallerID(CID)/CallWaitingIDservicesfromyourlocalphonecompany
isrequiredforusingtheCallerID/CallWaitingIDfeaturesofthe36028.Yournew36028telephonegives
youtheultimateincordlesstelephonesoundqualitywiththeluxuryofCallerIDandCallWaitingID.If
this isyourfirstcordlesstelephone,youwillsoondiscoverthatyourcordlessissimilartoregular
telephones,exceptwithoutthecord.Ifyouhaveowneda cordlessinthepast,youwilldiscoverthatthe
36028telephoneisthemostpowerfulandfull-functionedCallWaitingIDcordlesstelephoneonthe
market,somekeyfeaturesare:
•40nameandnumberCallerID/CallWaitingIDmemory(CallList)
•20nameandnumberprogrammablememory(Phonebook)
•Hearing- aidcompatibility
•Automaticormanualselectionoftheclearestof40channels
Unlikeregulartelephones,yourcordlesstelephonedoesnotworkduringpowerfailures.
Wedonotrecommendyoutousea cordlesstelephoneastheonlyphoneinyourresidence
INTRODUCTIONTOCALLERIDANDCALLWAITINGID
The36028CallerID/CallingWaitingIDdevicesallowyoutotakeadvantageoftheCaller
identificationdeliveryserviceofferedbyyourlocaltelephonecompany.Formoreinformation,youcan
refertothefollowingQuestionandAnswertable:
QUESTIONS
WhatisCallerID?
WhatisCallerWaitingID?
HowdoesCallerIDand
CallWaitingIDwork?
WhoprovidesCallerID
service?
ANSWERS
CallerIDisa devicethatidentifiesthecallingpartybeforeyou
answera call.Thisdevicecanbeusedtoscreenunwantedcallsand
eliminateharassmentfromannoyingcalls.
CallWaitingIDisa devicethatcanalsoidentifiesthecallwaiting
partybeforeyouanswera call.
WhenusedwithCallerID/CallWaitingservice,theCallerID/Call
WaitingIDdevicedisplaysthename(ifavailable),andthetelephone
number(ifavailable)ofthepersoncallingbeforeyouansweryour
telephone.
Yourlocaltelephonecompany.However,notalllocaltelephone
companiesprovideCallerIDservice.Pleasecallyoulocalphone
030206A-114

HowcanI activatemy
CallerID?
companytoconfirmthattheserviceisavailablebeforeyouinstallthe
device.
ForyouCallerIDunittofunction,youmustfirstarrangewithyour
localtelephonecompanytohaveCallerID/CallWaitingIDservice
installedonyouline.Thereisanextrachargeaddedtoyourmonthly
telephonebillforthisservice.Beforeusingthisunit,pleasereadthis
instructionmanualcarefully.
RECEIVINGNEWCALL
•Whenyoureceivea newcall,thecallinformationisstoredunderCALLERIDList.The"NEW"
segmentofLCDDisplayandNEWCALLLEDindicatorwillflashifthereisnewcall(s).
•Whenyoureceivea call,thesystemdisplaysthecallerinformationsentbythetelephonecompany,
calleda CallRecord.TheCallRecordconsistsofthefollowinginformation:
a.Thecaller'sname(ifavailable)
b.Thecaller'stelephonenumber
c.Thetimeanddateofa call
d.A callrecordnumber
•Ifthereisnocallrecords,theLCDdisplayshows"NOCALLS"
VIEWINGTHECALLERIDLIST
1.Instandbymode,pressCALLSbuttontoenterCallerIDlist.Ifthereisnewcall(s),thenewcall(s)
willbedisplayedatfirst.Ifthenameornumberismorethan11characters,presstheSHIFTRIGHT
"•*"buttontoviewtherestofthedisplay.
2.PressUP01'DNbuttontoscrolltothenextcall.TheDNbuttonwillgothroughthecallsfromthe
lastcallreceivedtothefirst.TheLPbuttonwillallowyoutoviewthecallsfromthefirstcall
receivedtothelast.
3.PressCALLSbuttontofinish.
NOTE:Ifnoactivebuttonsarepressedfor20seconds,theLCDDisplaywillautomaticallyreturnto
STANDBYmode.
CALLERIDDISPLAY
LCDDisplayshowsnameandnumber,timeanddateofthecall.
LCDDisplayshowsnumber-onlyservice.
"UNAVAILABLE"willbedisplayedwhenCallerIDinformationis
notavailable.Thiscallwasmadefroma telephonecompanythatdoes
notofferCallerIDservices(includinginternationalcalls).
15 030206A-1

"PRIVATE"willbeshownwhena callisreceivedfroma blocked
number.Forprivacyreasons,somestatesallowcallerstheoptionto
preventtheirtelephonedatafrombeingdisplayedontheotherparty's
CallerIDdisplay.
DisplayshowswhentheCallerIDinformationwasreceived
incorrectlyoronlypartofthedatawasreceived.
NOTE:Whenanerrorisreceived,noneofthedatefromThiscallis
savedinmemory.
Displayshowswhena voicemailmessagehasbeenreceivedandis
storedbymessagewaitingserviceprovidedbythephonecompany.
Displayshowswhentheincomingcallisa prioritycall.
ThisisdisplayedwhenCALLSbuttonispressedandthereisno
CallerIDdatestored.
NOTE:IIa callisreceivedfromthesamenumbermorethanoncesincetherecordswerelastviewed,no
newentryismade,buttherepealcallicon*'RPT"andthenumberofrepeatcallsisdisplayed.
CALLWAITING
WhenyousubscribetoCallWaitingservicefromyourlocaltelephoneCompany,this
telephonewilldisplaythenameandnumberofthesecondcallerwhileyouarehavinga
conversation.
1.Whena secondcallcomesinwhileyouarehavinga conversation,youwillheara
notificationtonefromthehandsetandvolumeismomentarilymuted.TheLCD
Displaywillautomaticallyshowsthenameandnumberofthesecondcaller.
2.PresstheEDIT/FLASHbuttontoanswerthesecondcaller.Thefirstcaller'snameandnumber
willbedisplayed.
3.Whenyouhavefinished,presstheEDIT/FLASHbuttontocontinuewithyour
conversationwiththefirstcaller.
2'NDCAI.I.KR l'STf'AII FR
MESSAGEWAITING
IfyouhavesubscribedtoVoiceMailmessageserviceandifyouhaverequestedVisual
MessageIndicationfromyourlocaltelephonecompany,theMSGWTG/NEWCALLLEDindicatorwill
blinkandtheLCDDisplaywillshow"MSG"whenthereisvoicemessage(s)foryoufromyour
telephonecompany.ToremovetheMESSAGEWAITINGindicator,seethe"MessageWaitingSetting"
section.
030206A-1 16

PLACINGA CALLFROMTHECALLERLIST
iPresstheCALLSbutton.
2.PresstheUPOFDNbuttontoselectthecallrecordyouwishtocallback.
3.Ifthenumberdisplayedisnotcorrect(needing7,10,11digits),presstheOPTION
buttontoselectcallnumber.
PressOPTIONbutton
PressOPTIONbutton
4.PressTALKbuttontodialoutorpressCALLSbuttontocanceldialing.
5.Toendyouconversation,eitherpresstheTALKbuttonorplacethehandsetonthe
baseunit.
SAVINGTHENAMEANDNUMBERFROMTHECALLERLISTINTOPHONEBOOK
1.PresstheCALLSbutton.
2.PresstheUPOrDNbuttontoscrolltothecallrecordyouwishtostoreintothephonebook.
3.PressSAVE/PHONEBOOKbutton.TheLCDDisplayshows"SAVE".
4.PressCALLSbuttontoreturntostandbymode.
SELECTIVEDELETINGINTHECALLERLIST
1.PresstheCALLSbutton
2.PresstheUPorDNbuttontoscrolltothecallrecordyouwishtodelete.
1PressRE/PA/DELbutton.TheLCDDisplaywillshow"ERASEITEM?"
4.Todeletetheselectedcallrecord,pressRE/PA/DELbutton.
17
030206A-1

5.PresstheCALLSbuttontoreturntoSTANDBYmode.
DELETINGALLRECORDSINTHECALLERLIST
1.PresstheCALLSbutton.
2.PressandholdRE/PA/DELbutton.TheLCDDisplaywillshow" ERASEALL?"
3.TodeleteallCallerIDrecords,pressRE/PA/DELbutton.TheLCDDisplaywillshow"ERASE
ALL"andreturntostandbymode.
PROGRAMSOPERATION
ThisunitcontainsthefollowingspecialPrograms:
A.RINGON/OFFG.MSGWAITING
B.LANGUAGEH.AUTOANSWERON/OFF
C.FIRSTRINGON/OFFI.PRIVATERINGON/OFF
D.TIMESETJ.UNAVAILRINGON/OFF
E.AREACODEK.ITSET
F.CONTRAST
A. RING ON/OFF
Toturnonorofftheringingsound.
1.PressandholdtheMENU/SCANbutton.
2.PresstheTELEPHONEKEYPAD#1button.
3.PresstheEDIT/FLASHbutton.
4.PresstheUPorDNbuttontoselectONorOFF.RINGONisthepresetmode.
5.PresstheSAVE/PHONEBOOKbuttontosavethesetting.
6.PresstheMENU/SCANbuttontogobacktostandbymode.
B. LANGUAGE
ThistelephoneoffersEnglish,SpanishandFrenchlanguagesforyourconvenience.
1.PressandholdtheMENU/SCANbutton.
2.PresstheTELEPHONEKEYPAD#2button.
3.PresstheEDIT/FLASHbutton.
4.PresstheUPOFDNbuttontoselectthelanguageyoudesire.Englishisthepresetlanguage.
5.PresstheSAVE/PHONEBOOKbuttontosavethesetting.
6.PresstheMENU/SCANbuttontogobacktostandbymode.
C. FIREST RING ON /OFF
YoucanturnoffthefirstringofthetelephonesothatitdoesnotringuntilcallerID
informationhasbeendisplayed.
1.PressandholdtheMENU/SCANbutton.
2.PresstheTELEPHONKEYPAD#3button.
3.PresstheEDIT/FLASHbutton.
4.PresstheUPorDNbuttontoselecttheONorOFF.
FIRSTRINGONisthepresetmode.
5.PresstheSAVE/PHONEBOOKbuttontosavethesetting.
6.PresstheMENU/SCANbuttontogobacktostandbymode.
030206A-1
18

TIME SET
Setthedateandtime.
5.
PressandholdtheMENU/SCANbutton.
PresstheTELEPHONEKEYPAD#4button.
PresstheEDIT/FLASHbutton.
UsetheTELEPHONEKEYPADbuttontoenterthemonth,date,hourandminute.Thecursor
movesautomaticallyafterenteringeachitem.
PresstheTELEPHONEKEYPAD#1forAMsetting,or
PresstheTELEPHONEKEYPAD#2forPMsetting.
Whenthefinalsettingisprogrammed,thetimeanddatearc'automaticallysaved.
6.PresstheMENU/SCANbuttontogobacktoSTANDBYmode.
NOTE:Thedateandtimewillautomaticallyset,ifyouhavesubscribedtotheCallerIDservice
fromyourlocaltelephonecompany.
E. AREA CODE
1.PressandholdtheMENU/SCANbutton.
2.PresstheTELEPHONKEYPAD#5button.
3.PresstheEDIT/FLASHbutton.
4.UsetheTELEPHONEKEYPADbuttonstoenterthethreedigitareacode.
5.PresstheSAVE/PHONEBOOKbuttontosavethesetting.
6.PresstheMENU/SCANbuttontogobacktostandbymode.
F. CONTRAST
Thisunitenablesyoutoselect3 brightnesslevelsfortheLargeLCDDisplay.
1.PressandholdtheMENU/SCANbutton.
PresstheTELEPHONKEYPAD#6button.
PresstheEDIT/FLASHbutton.
PresstheUPorDNbuttontoadjustthebrightnessofthe
display.Level2 isthepresetbrightness.
PresstheSAVE/PHONEBOOKbuttontosavethesetting.
PresstheMENU/SCANbuttontogobacktostandbymode.
2.
3.
5.
6.
MSG WAITING (Message Waiting)
ToturnofftheMessageWaitingLCD/LEDindicator.
1.PressandholdtheMENU/SCANbutton.
2.PresstheTELEPHONKEYPAD#7button.
3.PresstheEDIT/FLASHbutton.
4.PresstheSAVE/PHONEBOOKbutton,theMessageWaitingLCD/LEDindicatorturnoff.
5.PresstheMENU/SCANbuttontogobacktoSTANDBYmode.
IMPORTANT:MessageWaitingLCD/LEDindicatorwillautomaticallyturnon,Ifyouhave
subscribedtoVoiceMailmessageserviceandifyouhaveVisualMessageindicationfromyourlocal
telephonecompany.
H. A UTO ANSWER ON/OFF
Turnonorofftheautoanswerfeature.Wheninonmode,thephone
willautomaticallyansweranincomingcallifthehandsetislifted
fromthebaseunit.
1.PressandholdtheMEMU/SCANbutton.
2.PresstheTELEPHONKEYPAD#8button.
3.PresstheEDIT/FLASHbutton.
4.PresstheUPOrDNbuttontoselectONorOFF.AUTOANSWERONisthepresetmode.
19 030206A-1