Bella 14411 User manual

2-IN-1 CERAMIC
REVERSIBLE
GRILL/GRIDDLE
GRILL/PLAQUE
CHAUFFANTE RÉVERSIBLE
EN CÉRAMIQUE 2 EN 1
PLANCHA/PARRILLA
REVERSIBLE DE
CERÁMICA 2 EN 1
Instruction Manual
Recipe Guide
Manuel d’instructions
Guide de recettes
Manual de instrucciones
Guía de recetas
Register your product and get support at:
Pour vous inscrire et obtenir l’aide de votre produit:
Para registrar y obtener asistencia de su producto ir:
www.bellahousewares.com
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Table of Contents
Important Safeguards........................................................................................................................................ 3
Additional Important Safeguards.....................................................................................................................4
Notes on the Plug ...............................................................................................................................................4
Notes on the Cord...............................................................................................................................................4
Plasticizer Warning.............................................................................................................................................4
Electric Power......................................................................................................................................................4
Getting To Know Your 2-in-1 Ceramic Reversible Grill/ Griddle ..................................................................5
Temperature Control Probe...............................................................................................................................5
Before Using for the First Time .................................................................................................................... 5-6
Operating Instructions....................................................................................................................................6-7
Notes on the Proper Disposal of Grease and Oil ........................................................................................... 7
Care & cleaning instructions............................................................................................................................. 7
Storing Instructions............................................................................................................................................ 7
Hints For Care and Use of Ceramic Non-Stick Surface.................................................................................8
Steps For Stain Removal and Proper Care of Your Ceramic Non-Stick Coating .......................................8
User Maintenance Instructions.........................................................................................................................8
Time/Temperature Chart ...................................................................................................................................8
USDA Cooking Guidelines.................................................................................................................................8
Warranty .............................................................................................................................................................. 9
Table des matières
Consignes de sécurité importantes ............................................................................................................... 10
Autres consignes de sécurité importantes ................................................................................................... 11
Remarques sur la che ................................................................................................................................... 11
Remarques sur le cordon ................................................................................................................................ 11
Avertissement de migration de plastiants ................................................................................................. 12
Alimentation électrique ................................................................................................................................... 12
Apprendre à connaître votre grill/plaque chauffante réversible en céramique 2 en 1 .......................... 12
Sonde de contrôle de la température............................................................................................................ 12
Avant d’utiliser l’appareil pour la première fois........................................................................................... 13
Instructions d’utilisation.............................................................................................................................13-14
Remarques concernant le traitement adéquat de la graisse et de l’huile................................................ 14
Instructions d’entretien et de nettoyage..................................................................................................14-15
Instructions de rangement ............................................................................................................................. 15
Conseils pour l’entretien et l’utilisation de la surface antiadhésive en céramique ...........................15-16
Étapes à suivre pour le retrait des taches et l’entretien de la surface adhésive en céramique............ 16
Instructions pour l’entretien ........................................................................................................................... 16
Tableau des durées et températures de cuisson ......................................................................................... 16
Guide de cuisson USDA................................................................................................................................... 16
Garantie.............................................................................................................................................................. 17
Índice
Medidas de seguridad importantes............................................................................................................... 18
Otras medidas de seguridad importantes .................................................................................................... 19
Notas sobre el enchufe.................................................................................................................................... 19
Notas sobre el cable......................................................................................................................................... 19
Advertencia sobre los plasticantes .............................................................................................................20
Corriente eléctrica ............................................................................................................................................20
Conozca su plancha/parrilla reversible de cerámica 2 en 1 .......................................................................20
Sensor de control de temperatura.................................................................................................................20
Antes de utilizar por primera vez ................................................................................................................... 21
Instrucciones de funcionamiento .............................................................................................................21-22
Notas sobre el desecho adecuado de grasa y aceite ..................................................................................22
Instrucciones de cuidado y limpieza..............................................................................................................23
Instrucciones de almacenamiento .................................................................................................................23
Consejos de uso y cuidado de la supercie antiadherente de cerámica .................................................23
Pasos para quitar manchas y cuidar correctamente El revestimiento antiadherente de cerámica...... 24
Instrucciones de mantenimiento para el usuario ........................................................................................24
Cuadro de tiempo/temperatura......................................................................................................................24
Guía para cocinar del Departamento de Agricultura de los Estados Unidos ..........................................24
Garantía..............................................................................................................................................................25
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IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always be followed,
including the following:
1. Read all instructions.
2. Do not touch hot surfaces. Use handles or knobs. Use oven mitts or potholders.
3. To protect against electrical shock, do not immerse cord or plugs or temperature
control probe in water or other liquid.
4. This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of experience
and knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.
5. Close supervision is necessary when any appliance is used by or near children.
6. Unplug from outlet when not in use and before cleaning. Allow to cool before
putting on or taking off parts, and before cleaning the appliance.
7. Do not operate any appliance with a damaged cord or plug or after the appliance
malfunctions, or has been damaged in any manner. Return appliance to the nearest
authorized service facility for examination, repair or adjustment.
8. The use of accessory attachments not recommended by the appliance
manufacturer may cause injuries.
9. Do not use outdoors.
10. Do not let cord hang over the edge of table or counter, or touch hot surfaces.
11. Do not place on or near a hot gas or electric burner, or in a heated oven.
12. Always unplug the 2-in-1 ceramic reversible grill/ griddle before attempting to
move it.
13. Extreme caution must be used when moving an appliance containing hot oil
or other hot liquids.
14. Always attach temperature control probe to appliance rst, then plug cord
in the wall outlet. To disconnect, turn temperature control probe to OFF,
then remove plug from wall outlet.
15. Do not use appliance for other than intended use.
16. Do not cut on the 2-in-1 ceramic reversible grill/ griddle surface.
17. Do not leave this appliance unattended during use.
18. Do not clean with metal scrubbing pads. Pieces can break off the pad and short
electrical parts, creating the possibility of an electrical shock.
19. Do not use any metal utensils on the non-stick surface.
20. Do not allow this 2-in-1 ceramic reversible grill/ griddle to come into contact with
any ammable materials (e.g. paper, walls, draperies, towels, chemicals, etc.).
21. Do not operate in the presence of explosive and/or ammable fumes.
22. This 2-in-1 ceramic reversible grill/ griddle is intended for household use/domestic
use only and not for commercial or industrial use.
FOR HOUSEHOLD USE ONLY
SAVE THESE INSTRUCTIONS
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4
ADDITIONAL IMPORTANT
SAFEGUARDS
CAUTION: HOT SURFACES. This appliance generates heat during use.
Proper precautions must be taken to prevent the risk of burns, re or other damage
to persons or property.
CAUTION: This appliance is hot during operation and retains heat for some time after
turning OFF. Always use oven mitts when handling hot materials and allow metal
parts to cool before cleaning. Do not place anything on top of the appliance while it is
operating or while it is hot.
1. All users of this appliance must read and understand this instruction manual
before operating or cleaning this appliance.
2. The cord to this appliance should be plugged into a 120V AC electrical outlet only.
3. If this appliance begins to malfunction during use, immediately unplug the cord.
Then remove the temperature control probe. Do not use or attempt to repair the
malfunctioning appliance
4. This 2-in-1 ceramic reversible grill/ griddle is intended to be used either on the
ribbed grill side or the at griddle side in any one cooking session. If both cooking
sides of the plate are to be used, allow adequate time between uses for the
Reversible Grill Griddle cooking plate to cool down completely.
Notes on the Plug
This appliance has a polarized plug (one blade is wider than the other). To reduce
the risk of electric shock, this plug will t in a polarized outlet only one way. If the
plug does not t fully into the outlet, reverse the plug. If it still does not t, contact a
qualied electrician. Do not modify the plug in any way.
Notes on the Cord
The provided short power-supply cord (or detachable power-supply cord) should be
used to reduce the risk resulting from becoming entangled in or tripping over a longer
cord. Do not use an extension cord with this product. Always plug directly into a wall
outlet/receptacle.
Plasticizer Warning
CAUTION: To prevent Plasticizers from migrating to the nish of the counter top or
table top or other furniture, place NON-PLASTIC coasters or place mats between the
appliance and the nish of the counter top or table top. Failure to do so may cause the
nish to darken; permanent blemishes may occur or stains can appear.
Electric Power
If the electrical circuit is overloaded with other appliances, your appliance may not
operate properly. It should be operated on a separate electrical circuit from other
appliances
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Getting To Know Your 2-in-1 Ceramic Reversible Grill/ Griddle
Product may vary slightly from illustration
Temperature Control Probe
1. The temperature control probe is the nerve center and brain of the electric Griddle.Treat it carefully.
Dropping or banging it could change its calibration and make the temperature settings inaccurate.
2. Rotate the dial to select the temperature as called for in the recipe.
3. The indicator light on the temperature control probe will illuminate as soon as the dial is rotated.The light will
go out once the selected temperature has been reached.
4. Allow the Grill Griddle plate to cool before removing the temperature control probe.
5. To clean the temperature control probe, simply wipe down with a soft, damp cloth. Make sure you dry it
thoroughly before using again.
NOTE: The temperature control probe is not submersible.
CAUTION: Use the temperature control probe supplied with this Griddle only. The use of any other
temperature control probe may cause re, electric shock, or injury.
WARNING: Make sure the grill griddle plate is inserted and locked into the base before inserting the
temperature control probe.
Before Using for the First Time
1. Carefully unpack the Reversible Grill Griddle and remove all packaging materials.
2. Place the base on a clean, at working surface. Be sure the sides and back of the assembled Grill Griddle
are at least 4 inches away from any walls, cabinets, or objects on the counter or table.
NOTE: Some countertop and table surfaces, such as Corian® and other surfaces, are not designed to
withstand the prolonged heat generated by this Grill Griddle. We recommend placing a hot pad or trivet
under the Reversible Grill Griddle beforehand to avoid possible damage to the surface.
3. Insert the drip tray into the base cutout. Make sure the drip tray is level and secure before adding the
double-sided cooking plate.
4. Before rst use, see Care & Cleaning Instructions on p. 12 and Hints For Care and Use of Ceramic
Non-Stick Surface on p. 9 of this instruction manual.
5. Before cooking on the Reversible Grill Griddle for the rst time, wash both sides of the grill griddle plate in
mild dishwashing soap, wipe and allow to dry.
6. Grasping the large cool-touch handles, ip the Reversible Grill Griddle with the desired cooking plate
on top.
7. Note the two notches in each of the handles. When assembling the grill griddle plate, these notches will t
and lock over the two tabs in the base. (See Figure 2.)
Easy release
lever Power on indicator light
Figure 1 Ceramic Non-Stick Reversible
Grill/Griddle Plate
Handle Notch
BaseTab
(handle notch ts into base tab)
Grease Drains
DripTray
Base
Temperature
Control Probe
Note: keep illustration
callouts aligned
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Getting To Know Your 2-in-1 Ceramic Reversible Grill/ Griddle
Product may vary slightly from illustration
Temperature Control Probe
1. The temperature control probe is the nerve center and brain of the electric Griddle.Treat it carefully.
Dropping or banging it could change its calibration and make the temperature settings inaccurate.
2. Rotate the dial to select the temperature as called for in the recipe.
3. The indicator light on the temperature control probe will illuminate as soon as the dial is rotated.The light will
go out once the selected temperature has been reached.
4. Allow the Grill Griddle plate to cool before removing the temperature control probe.
5. To clean the temperature control probe, simply wipe down with a soft, damp cloth. Make sure you dry it
thoroughly before using again.
NOTE: The temperature control probe is not submersible.
CAUTION: Use the temperature control probe supplied with this Griddle only. The use of any other
temperature control probe may cause re, electric shock, or injury.
WARNING: Make sure the grill griddle plate is inserted and locked into the base before inserting the
temperature control probe.
Before Using for the First Time
1. Carefully unpack the Reversible Grill Griddle and remove all packaging materials.
2. Place the base on a clean, at working surface. Be sure the sides and back of the assembled Grill Griddle
are at least 4 inches away from any walls, cabinets, or objects on the counter or table.
NOTE: Some countertop and table surfaces, such as Corian® and other surfaces, are not designed to
withstand the prolonged heat generated by this Grill Griddle. We recommend placing a hot pad or trivet
under the Reversible Grill Griddle beforehand to avoid possible damage to the surface.
3. Insert the drip tray into the base cutout. Make sure the drip tray is level and secure before adding the
double-sided cooking plate.
4. Before rst use, see Care & Cleaning Instructions on p. 12 and Hints For Care and Use of Ceramic
Non-Stick Surface on p. 9 of this instruction manual.
5. Before cooking on the Reversible Grill Griddle for the rst time, wash both sides of the grill griddle plate in
mild dishwashing soap, wipe and allow to dry.
6. Grasping the large cool-touch handles, ip the Reversible Grill Griddle with the desired cooking plate
on top.
7. Note the two notches in each of the handles. When assembling the grill griddle plate, these notches will t
and lock over the two tabs in the base. (See Figure 2.)
Easy release
lever Power on indicator light
Figure 1 Ceramic Non-Stick Reversible
Grill/Griddle Plate
Handle Notch
BaseTab
(handle notch ts into base tab)
Grease Drains
DripTray
Base
Temperature
Control Probe
8. Turn the temperature control knob on probe to
OFF position. The reversible grill/griddle is on
when dial is turned to warm and the indicator
light is on.
9. Insert the temperature control probe securely
into the Reversible Grill Griddle’s control probe
socket, located under the handle opposite the
grease drains.
NOTE: The temperature control probe is
not submersible.
CAUTION: Use the temperature control probe
supplied with this Reversible Grill Griddle only.
The use of any other temperature control probe
may cause re, electric shock, or injury.
10. The Reversible Grill Griddle is now ready for use.
WARNING: Improper assembly of the Reversible
Grill Griddle and the base could result in personal
injury and possible damage to property. Make
sure both of the handle notches are properly
inserted and t securely in place over the base tabs
before inserting the temperature control probe.
Operating Instructions
1. Make sure the drip tray is level and secure before adding the double-sided cooking plate.
2. Grasping the large cool-touch handles, ip the Reversible Grill Griddle with the desired cooking plate
on top.
3. Note the two notches in each of the handles. When assembling the Reversible Grill Griddle plate,
these notches will t and lock over the two tabs in the base. (See Figure on p. 8.)
4. Turn temperature control dial to the OFF position. The reversible grill/ griddle is on when dial is turned to
warm and the indicator light is on.
5. Insert the temperature control probe securely into the Reversible Grill Griddle’s control probe socket.
6. Plug cord into any standard 120V AC wall outlet.
IMPORTANT: Always plug cord into grill griddle rst, then into wall outlet.
7. Preheat the Reversible Grill Griddle for approximately 5 minutes before cooking. To preheat, turn the
temperature control to desired temperature. The power ON indicator light on the temperature control
probe will illuminate as soon as the dial is rotated. The light will go out once the selected temperature has
been reached.
8. Add food to the cooking plate. Rotate the temperature control dial and cook according to the recipe.
NOTE: During cooking, the power ON indicator light will go on and off indicating that the Reversible Grill
Griddle is maintaining proper temperature.
CAUTION: Both grill and griddle surfaces are extremely hot during use. Always wear protective oven mitts
to prevent burns and/or personal injury.
CAUTION: DO NOT USE COOKING SPRAYS. THEY CAN CAUSE A BUILD-UP ON THE COOKING PLATES
AND MAY AFFECT THE NON-STICK PERFORMANCE OF THE PRODUCT.
9. When cooking bacon or foods containing lots of grease:
• While cooking, it may be necessary to use a heat-proof plastic spatula or wooden spoon to guide grease
and drippings from the food to the drain holes in the cooking plate.
• Wearing protective oven mitts, grasp the cool-touch handles and lift the Reversible Grill Griddle plate up
and away from the drip tray. Check the drip tray to make sure it is not full.
• If it is less than ¾ full, then replace the cooking plate and continue cooking.
• If the drip tray is more than ¾ lled, discontinue cooking and allow adequate time for the drip tray to cool
down completely.
• When drip tray contents has cooled, remove drip tray; empty contents and rinse in hot water.
See Notes on the Proper Disposal of Grease and Oil and Care & Cleaning Instructions for
detailed instructions.
CAUTION: Do not leave appliance unattended during use!
CAUTION: The Reversible Grill Griddle plate is hot and retains heat for some time. It is not recommended
that the unit be lifted or the plate be reversed during cooking. Allow the unit and the plate to cool
completely before moving or using the reverse side of the cooking plates.
Figure 2
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7
10. When cooking has been completed, turn the temperature control to the OFF position. The indicator light
on the temperature control probe will turn off.
11. Unplug cord from wall outlet. Let the Reversible Grill Griddle cool completely.
12. Remove temperature control probe from the Reversible Grill Griddle.
13. Follow the Care & Cleaning Instructions described in this instruction manual
Notes on the Proper Disposal of Grease and Oil
CAUTION: To avoid burns or personal injury, after cooking, always make sure the used grease or oil in the drip
tray is cool prior to disposal.
1. An empty coffee can, empty plastic food container with a tight-tting lid are safe containers and are ideal
for used grease and oil disposal.
2. Carefully pour used grease or oil into the container.
3. Discard the lled container with the trash.
4. Replace cleaned and dry drip tray into the base cutout for the next use.
Care & cleaning instructions
CAUTION: Do not immerse the cord, plug or temperature control probe in water or any other liquid.
CAUTION: To avoid accidental burns, allow your Reversible Grill Griddle to cool thoroughly before cleaning.
1. When cooking is completed, turn the temperature control to the OFF position. The indicator light on the
temperature control probe will turn off.
2. Unplug cord from wall outlet. Let the Reversible Grill Griddle cool completely before moving or cleaning.
3. Remove temperature control probe from Reversible Grill Griddle.
CAUTION: The probe may become hot after use. Allow to cool before handling.
4. If necessary, wipe temperature control dial and probe with a damp, soft cloth. Dry temperature control
probe completely. Set aside.
CAUTION: Never submerge the temperature control probe in water or other liquids.
5. Remove the cooled drip tray; empty contents. See Notes on the Proper Disposal of Grease and Oil
described previously in this instruction manual.
6. The Reversible Grill Griddle base is dishwasher safe.
NOTE: The Reversible Grill Griddle plate and drip tray are NOT dishwasher safe.
7. To wash by hand, immerse grill griddle cooking plate, drip tray and base, in hot, sudsy water. Clean
thoroughly using a sponge or soft cloth. Rinse in hot water. Dry completely
CAUTION: Probe and probe receptacle must be completely dry before use.
8. For stubborn food particles, loosen with a plastic cleaning pad. Avoid hard scouring of the non-stick nish
as this may cause surface scratches. Do not use steel wool, scouring pads, or abrasive cleaners on any
part of the Reversible Grill Griddle.
CAUTION: THE GRILL GRIDDLE PLATE IS NOT DISHWASHER SAFE. YOU CAN WASH THE GRILL GRIDDLE
PLATE WITH WARM SOAPY WATER AND RINSE THEM DRY AFTER EACH USE.
Storing Instructions
• Unplug unit and allow to cool.
• Never store the Reversible Grill Griddle while it is hot or still plugged in.
• Clean the double-sided grill griddle plate, drip tray and base thoroughly before storing.
• Always store the cleaned drip tray in the base cutout. Store the Reversible Grill Griddle fully assembled.
Store the temperature control probe in a convenient place so that it is readily available for use.
• To avoid scratching the non-stick surface, do not stack objects on the Reversible Grill Griddle.
• Store the clean Reversible Grill Griddle in its box or in a clean, dry place.
• Make sure the drip tray is level and secure before adding the double-sided cooking plate.
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Hints For Care and Use of Ceramic Non-Stick Surface
• To avoid scratching the non-stick surface, do not stack objects on the grill or griddle cooking plates.
CAUTION: DO NOT USE COOKING SPRAYS. THEY CAN CAUSE A BUILD-UP ON THE COOKING PLATES
AND MAY AFFECT THE NON-STICK PERFORMANCE OF THE PRODUCT.
• Use medium to low heat for best cooking results. Very high temperatures can cause discoloration and
shorten the life span of any non-stick surface. If higher temperatures are necessary, preheat on medium
heat for a few minutes.
• Use only nylon, plastic, or wooden utensils with care to avoid scratching the non-stick surface.
Never cut food on the grill or griddle plate.
• Remove stubborn stains with a plastic scouring pad and mild dish washing liquid;
DO NOT USE STEEL WOOL as it will damage the non-stick surface of the cooking plates.
Steps For Stain Removal and Proper Care of Your Ceramic Non-Stick Coating
1. Identify stained areas on the cooking surface and sprinkle some baking soda on the stains.
2. Moisten the baking soda to get a paste like texture by adding some water.
3. Let the paste stand for a few minutes on the stains (not more than an hour)
4. Rub with a soft damp cloth or lightly scrub with a plastic scouring pad, wipe clean and dry thoroughly.
NOTE: Do not rub vigorously when using a plastic scouring pad and NEVER use a metal scouring pad as
this may damage the non-stick coating.
5. Repeat the cycle once again if necessary The performance and non-stick property of the ceramic non-stick
coating will not be affected due to stains.
User Maintenance Instructions
This appliance requires little maintenance. It contains no user serviceable parts. Do not try to repair it yourself.
Any servicing requiring disassembly other than cleaning must be performed by a qualied appliance
repair technician.
Time/Temperature Chart
NOTE: In many cases, depending on the recipe or the desired nal cooking result, either the ribbed grill or at
griddle cooking plate may be used.
USDA Cooking Guidelines
NOTE: The United States Department of Agriculture recommends that meat and poultry be cooked to the
following internal temperatures to be sure any harmful bacteria has been killed. Ground turkey and chicken
should be cooked to an internal temperature of 165˚F/74˚C and ground beef, veal, lamb and pork be cooked
to an internal temperature 160˚F/71˚C. Whole chicken and turkey should be cooked to an internal temperature
of 180˚F/82˚C; 170˚F/77˚C for the breast. Goose and duck should be cooked to an internal temperature of
180˚F/82˚C. Fresh beef, veal and lamb, etc., should be cooked to an internal temperature of at least 145˚F/63˚C.
Fresh pork should be cooked to an internal temperature of at least 160˚F/71˚C. When re-heating meat and
poultry products, they should also be cooked to an internal temperature of 165˚F/74˚C.
FOOD TEMP. TIME (MIN) COOKING NOTES
Bacon 350˚ F 7 to 12 DO NOT PREHEAT. Turn often
Sausage 350˚ F 20 to 30 DO NOT PREHEAT. Turn often.
French Toast 350˚ F 6 to 10 Turn halfway into cooking time.
Hamburger 350˚ F 3 to 14 Turn halfway into cooking time.
Ham Slices 350˚ F 14 to 18 Turn halfway into cooking time.
Sandwiches 350˚ F 6 to 10 Butter outside. Brown both sides.
Pork Chops 350˚ F 20 to 30 Brown both sides, then reduce temperature to 250º F.
Turn halfway into cooking time.
Steaks
Rare
Medium
Well Done
400˚ F
4 to 6
7 to 12
13 to 18
Turn halfway into cooking time.
Pancakes 400˚ F 2 to 6 Pour batter onto Griddle. When bubbles appear,
ip over
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9
Limited TWO-YEAR Warranty
SENSIO Inc. hereby warrants that for a period of TWO YEARS from the date
of purchase, this product will be free from mechanical defects in material and
workmanship, and for 90 days in respect to non-mechanical parts. At its sole
discretion, SENSIO Inc. will either repair or replace the product found to be defective,
or issue a refund on the product during the warranty period.
The warranty is only valid for the original retail purchaser from the date of initial retail
purchase and is not transferable. Keep the original sales receipt, as proof of purchase is
required to obtain warranty validation. Retail stores selling this product do not have the
right to alter, modify, or in any way revise the terms and conditions of the warranty.
EXCLUSIONS:
The warranty does not cover normal wear of parts or damage resulting from any of the
following: negligent use of the product, use of improper voltage or current, improper
routine maintenance, use contrary to the operating instructions, disassembly, repair,
or alteration by anyone other than qualied SENSIO Inc. personnel. Also, the warranty
does not cover Acts of God such as re, oods, hurricanes, or tornadoes.
SENSIO Inc. shall not be liable for any incidental or consequential damages caused
by the breach of any express or implied warranty. Apart from the extent prohibited
by applicable law, any implied warranty of merchantability or tness for a particular
purpose is limited in time to the duration of the warranty. Some states, provinces or
jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, and therefore, the
above exclusions or limitations may not apply to you. The warranty covers specic
legal rights which may vary by state, province and/or jurisdiction.
HOW TO OBTAIN WARRANTY SERVICE:
You must contact Customer Service at our toll-free number: 1-866-832-4843.
A Customer Service Representative will attempt to resolve warranty issues over the
phone. If the Customer Service Representative is unable to resolve the problem, you will
be provided with a case number and asked to return the product to SENSIO Inc. Attach
a tag to the product that includes: your name, address, daytime contact telephone
number, case number, and description of the problem. Also, include a copy of the
original sales receipt. Carefully package the tagged product with the sales receipt,
and send it (with shipping and insurance prepaid) to SENSIO Inc.’s address. SENSIO
Inc. shall bear no responsibility or liability for the returned product while in transit to
SENSIO Inc.’s Customer Service Center.
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