BenQ DC E1030 User manual

Product Service Manual – Level 2
Service Manual for BenQ:
DC E1030
P/N: 9H.A0A01.9AX
Applicable for All Regions
Version: 001a
Date:2009/8/21
Notice:
- For RO to input specific “Legal Requirement” in specific NS regarding to responsibility and liability statements.
- Please check BenQ’s eSupport web site, http://esupport.benq.com, to ensure that you have the most recent version of
this manual.
First Edition (August, 2009)
© Copyright BenQ Corporation 2009. All Right Reserved.

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Content Index
Abbreviations & Acronyms………………………………………………………...…....2
About This Manual……………………………………………………………………....3
Trademark… ……………………………………..…………………………………...3
Introduction……………………………………………………………………………...4
RoHS (2002/95/EC) Requirements…………………………….……………………..4
Safety Notice………………………………………………….………………………4
General Descriptions………………………………………….………………………4
Related Service Information…………………………………….………………….....4
Product Overview………………………………………………..………………..……..4
Level 1 Specification & Packing………………………………...………………………4
Specification…………………………………………………………………………..5
Packing …………………………………………………………………………….....6
Level 2 Disassembly / Assembly Flow & Calibration Procedure.……………………...11
Disassembly / Assembly Flow………………………………………..……….……..11
Exploded View………………………………………………..…...……………..…..19
Calibration Procedure …………………………………………………………….….24
Trouble-Shooting Guide…………………………………………………….….….....33
Abbreviations & Acronyms

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About This Manual
This manual contains information about maintenance and service of BenQ products. Use this
manual to perform diagnostics tests, troubleshoot problems, and align the BenQ product.
Trademark
The following terms are trademarks of BenQ Corporation:
BenQ
Importance
Only trained service personnel who are familiar with this BenQ Product shall perform
service or maintenance to it. Before performing any maintenance or service, the
engineer MUST read the “Safety Note”.

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Introduction
This section contains general service information, please read through carefully. It should
be stored at an easy access place for quick reference.
RoHS (2002/95/EC) Requirements – Applied to all countries require RoHS.
The RoHS (Restriction of Hazardous Substance in Electrical and Electronic Equipment Directive) is a
legal requirement by EU (European Union) for the global electronics industry which sold in EU and
some counties also require this requirement. Any electrical and electronics products launched in the
market after June 2006 should meet this RoHS requirements. Products launched in the market before
June 2006 are not required to compliant with RoHS parts. If the original parts are not RoHS
complaints, the replacement parts can be non ROHS complaints, but if the original parts are RoHS
compliant, the replacement parts MUST be RoHS complaints.
If the product service or maintenance require replacing any parts, please confirming the RoHS
requirement before replace them.
Safety Notice
1. Make sure your working environment is dry and clean, and meets all government safety
requirements.
2. Ensure that other persons are safe while you are servicing the product.
3. DO NOT perform any action that may cause a hazard to the customer or make the product unsafe.
4. Use proper safety devices to ensure your personal safety.
5. Always use approved tools and test equipment for servicing.
6. Never assume the product’s power is disconnected from the mains power supply. Check that it is
disconnected before opening the product’s cabinet.
7. Modules containing electrical components are sensitive to electrostatic discharge (ESD). Follow
ESD safety procedures while handling these parts.
8. Some products contain more than one battery. Do not disassemble any battery, or expose it to high
temperatures such as throwing into fire, or it may explode.
9. Refer to government requirements for battery recycling or disposal.
General Descriptions
This Service Manual contains general information. There are 3 levels of service:
Level 1: Cosmetic / Appearance / Alignment Service
Level 2: Circuit Board or Standard Parts Replacement
Related Service Information
BenQ Global Service Website: http://support.benq.com/front/benqmain.asp
eSupport Website: http://bqpgsr.benq.corp.com/customize/asplogin.asp
Product Overview
Level 1 Specification & Packing

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Packing
Specifications
Sensor SONY 10 Mega Pixels, 1/2.3 inch CCD
Zoom Optical: 3X
Digital: Up to 5X(Preview) / Up to 12X(Playback)
Lens
f = 6.2 ( W ) ~ 18.6 ( T ) mm
F= 3.0 (W) ~ 5.6 (T)
（f = 35~105mm, 35mm equivalent）
Focus Range Normal: W=80cm ~ Infinity
Macro: W=5cm ~ 100cm
LCD 3.0“ LCD 230k pixels (E123X)
2.7“ LCD 230k pixels (E103X)
Image
Resolution 10M / 3:2 / 8M / 5M/ 3M / HD 16:9 / VGA
Movie Mode 720 x 400 (16:9) / 640 x 480 / 320 x 240
30 fps,Continuous recording with sound
Shutter Speed 1/2000 ~ 1 sec. (Fireworks 2 sec.; Manual, Night Scene 15 sec.)
White Balance Auto / Daylight / Cloudy / Tungsten / Fluorescent H / Fluorescent L / Manual
Exposure –2.0 ~ +2.0 EV (0.3EV / step)
ISO Auto / 50 / 100 / 200 / 400 / 800 / 1600 /
3200 (3M or lower) / 6400 (1024*768)
Flash Auto Flash, Auto Anti Red-eye, Force On, Slow Sync, Forced Off
Drive mode 10 sec. / 2 sec. / Double / Burst
Power Source 700mAh Rechargeable Li-ion Battery
CIPA approx 200 base on bundle Li-ion battery
Storage Type Built-in Approx. 21MB
4GB SD compatible / 32GB SDHC card compatible
File Format Still Image: JPEG (EXIF 2.2 compatible)
DCF compatible; Support DPOF; Video: MJPEG; Audio: WAV
Dimensions /
Weight
90.1 x56.8 x18.4 mm
110g ( w/o battery & SD card)
Interface
Digital output: USB 2.0 compatible
Audio / Video output ( NTSC/PAL)
PictBridge compatible
Accessory USB Cable / AV Cable / Software & UM CD / Quick Guide
/ Hand Strap / Pouch / AC Adapter / Li-ion Battery / Charger

1.Front (Printing: 10.0 MEGA PIXELS )
2.Back (LCD with protective film: VG0692536290090*1EA)
3.Top 4.Camera sides
Printing:DC E1030
10.0 MEGA PIXELS
5.Bottom safety regulation label (VG0692106290090*1EA)
&protective film (VG0692535850090*1EA) 6.Warranty label (VG0692131985090*1EA)
Printing:DC E1030
10.0 MEGA PIXELS
Printing:DC E1030
10.0 MEGA PIXELS
W
arrant
y
seal shoul
d
cover screw com
p
letel
y
7.Camera bag(VG0692174710090*1EA) 8.Battery (VG0376121700021*1EA)
Front Back
Printing:DC E1030
10.0 MEGA PIXELS
Warranty seal should cover screw completely
and be pressed tightly by hand.
Front Back
Printing:DC E1030
10.0 MEGA PIXELS
Warranty seal should cover screw completely
and be pressed tightly by hand.

9.POP label position (VG0692135720090*1EA) 10.Camera entering bag(VG0692501980090*1EA)
11.Color box SN label position(VG069213ZBC0090*1EA)
12.Color box(VG0692416290090*1EA)
13.Paper box entering color box 14.Charger entering color box
pg
gg
Paper box(VG0692555530090*1EA) Charger(VG0376700820110*1EA)
15. Separator(VG0692435530190*1EA) 16. Separator entering paper box

17.Wrist band and USB cable entering color bo
x
18.USB, AV cable, wrist band and camera
bag entering color box
USB cable facing
down,
AV cable facing
up, USB cable
under AV cable,
bent wrist band
facing up with
camera put on
Wrist band folded with head facing up,
USB cable head facing down USB cable facing
down,
AV cable facing
up, USB cable
under AV cable,
bent wrist band
facing up with
camera put on
Wrist band folded with head facing up,
USB cable head facing down
20.USB cable (VR0592914631000*1EA)
19.Wrist band (VG0692183240091*1EA) AV cable (VR0592944631000*1EA)
USB cable facing
down,
AV cable facing
up, USB cable
under AV cable,
bent wrist band
facing up with
camera put on
Wrist band folded with head facing up,
USB cable head facing down
USB cable AV cable
USB cable facing
down,
AV cable facing
up, USB cable
under AV cable,
bent wrist band
facing up with
camera put on
Printing
with"BenQ"logo
Wrist band folded with head facing up,
USB cable head facing down
21.Adapter(VG0372203000060*1EA) 22.Charger (VG0376700820110*1EA)
Printing: DLC-08
Adapter with flat
USB cable AV cable
USB cable facing
down,
AV cable facing
up, USB cable
under AV cable,
bent wrist band
facing up with
camera put on
Printing
with"BenQ"logo
Wrist band folded with head facing up,
USB cable head facing down
23.User manual (VG0692206290190*1EA) 24.CD (VG03563100A1100*1EA)
Printing: DLC-08
Adapter with flat
USB cable AV cable
USB cable facing
down,
AV cable facing
up, USB cable
under AV cable,
bent wrist band
facing up with
camera put on
Printing
with"BenQ"logo
Wrist band folded with head facing up,
USB cable head facing down
Printing: DLC-08
Adapter with flat
USB cable AV cable
USB cable facing
down,
AV cable facing
up, USB cable
under AV cable,
bent wrist band
facing up with
camera put on
Printing
with"BenQ"logo
Wrist band folded with head facing up,
USB cable head facing down
Picture for reference only
Printing: DLC-08
Adapter with flat
USB cable AV cable
USB cable facing
down,
AV cable facing
up, USB cable
under AV cable,
bent wrist band
facing up with
camera put on
Printing
with"BenQ"logo
Wrist band folded with head facing up,
USB cable head facing down
Picture for reference only

26.Model label (VG0692131363090*1EA)
25.Warranty card (VG0692311360094*1EA) & SN label (VG0692131364090*1EA)
Model label
27.Accessory position 28.Accessory inside PE bag(VG069250Z200002*1EA
)
DC E1030
IDM4900002002
Model label
SN label
DC E1030
IDM4900002002
Model label
SN label
Picture for reference only
29.Camera inside color box 30.User manual and accessory position
Lens facing up
DC E1030
IDM4900002002
Model label
SN label
Picture for reference only
Lens facing up
DC E1030
IDM4900002002
Model label
SN label
Picture for reference only
31.Color box label:(VG0692133620590*1EA) 32.Color box label position
Lens facing up
DC E1030
IDM4900002002
Model label
SN label
Picture for reference only
Lens facing up
DC E1030
IDM4900002002
Model label
SN label
Picture for reference only
Lens facing up
DC E1030
IDM4900002002
Model label
SN label
Picture for reference only

33.Color box seal label position (VG0692131332090*1EA) 34.Carton separator (VG0692435530090*0.1EA)
35.Carton(VG0692445530191*0.1EA) 36.Separator in carton
Bottom separator PN facing downBottom separator PN facing down
37.Color box in carton 38.Seal label (VG069213ZBC4090*2EA)position
Bottom separator PN facing down
10
6
Bottom separator PN facing down
Carton gap
15
10
6
Carton bottom Carton top
40.Carton label position39.Carton label(VG069213ZBC5090*2EA)
Bottom separator PN facing down
Carton gap
15
10
6
Carton bottom Carton top
Bottom separator PN facing down
Carton gap
15
10
6
Carton bottom Carton top

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Level 2 Disassembly / Assembly Flow & Calibration Procedure
Disassembly /Assembly
Caution :
1. Prevent cosmetic issue, please clean the table when disassembly.
2. Wear anti-static bracelet for ESD.
A. Disassemble Front/Rear Cover
Unscrew the screws of front/rear cover.
Open the cover and remove it as per arrow direction.

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B. Disassemble strobe board, UI board and main board.
Disassemble strobe board. (Remark: Discharge the strobe board first.)
¾Unscrew the screws Æremove the mylarÆdischarge the strobe board.
Unscrew the screws

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Disassemble UI board
¾Remove the mylarÆunscrew the screwsÆdissolder the connection between UI Board and
main boardÆtake UI board off.
Remove the mylar
Unscrew the screws
Discharge the strobe board
Remove the mylar

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Disassemble Main board
¾Dissolder the microphone, speaker and LED light connection areaÆunfold the FPC of LCD,
CCD and LENS Æunscrew the screws-Ædissolder the connection area between M/B and
ST/BÆtake M/B off
Unscrew the
screw
Dissolder the
connection between
M/B & UI board.

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Dissolder microphone,speaker and
LED connection area.
Unfold the FPC of LCD panel to take
LCD panel off.
Unscrew the
screws
Unfold the FPC of CCD
Unfold the FPC of Lens

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C. Disassemble the LCD panel, lens and chassis
Take the LCD panel offÆunscrew the screws of LCD frameÆtake Lens assembly off.
Dissolder the connection between Main board
and strobe board.

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Take the LCD panel off 取下
LCD
Unscrew the screws

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This Service BOM is subject to change. Please check it on eSupport and SPO system before service parts order
release