BenQ XR series User manual

XR Series
User Manual

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Copyright
Copyright © 2015 by BenQ Corporation. All rights reserved. No part of this publication may
be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any
language or computer language, in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, manual or otherwise, without the prior written permission of BenQ
Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or
fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this
publication and to make changes from time to time in the contents hereof without obligation of
BenQ Corporation to notify any person of such revision or changes.
The performance of flicker-free may be affected by external factors such as poor cable quality,
unstable power supply, signal interference, or poor grounding, and not limited to the above
mentioned external factors. (Applicable for flicker-free models only.)
Power Safety
• The AC plug isolates this equipment from the AC supply.
• The power supply cord serves as a power disconnect device for pluggable equipment. The
socket outlet should be installed near the equipment and be easily accessible.
• This product should be operated from the type of power indicated on the marked label. If you
are not sure of the type of power available, consult your dealer or local power company.
• An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm2must
be used.
• For XR3501, the power adapter is manufactured by Delta Electronics, Inc. (ADP-90MD H).
• Use only the power adapter supplied with your LCD Monitor. Use of another type of power
adapter will result in malfunction and/or danger.
• Allow adequate ventilation around the adapter when using it to operate the device or charge
the battery. Do not cover the power adapter with paper or other objects that will reduce
cooling. Do not use the power adapter while it is inside a carrying case.
• Connect the power adapter to a proper power source.
• Do not attempt to service the power adapter. There are no service parts inside. Replace the
unit if it is damaged or exposed to excess moisture.
Please follow these safety instructions for best performance, and long life for your monitor.

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Care And Cleaning
• Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD
Monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass
cleaners.
• Slots and openings on the back or top of the cabinet are for ventilation. They must not be
blocked or covered. Your monitor should never be placed near or over a radiator or heat
source, or in a built-in installation unless proper ventilation is provided.
• Never push objects or spill liquid of any kind into this product.
Servicing
Do not attempt to service this product yourself, as opening or removing covers may expose
you to dangerous voltages or other risks. If any of the above mentioned misuse or other
accident such as dropping or mishandling occurs, contact qualified service personnel for
servicing.
BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as part of its
aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision
with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory
requirement and standards pertaining to environmental management, BenQ has spared no
efforts in pushing our initiatives further to incorporate life cycle design in the aspects of
material selection, manufacturing, packaging, transportation, using and disposal of the products.
BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure
that consumers make informed green choices at purchase. Check out BenQ's CSR Website at
http://csr.BenQ.com/ for more details on BenQ's environmental commitments and
achievements.

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Table of Contents
Copyright ......................................................................................................................................2
Getting started .............................................................................................................................5
Getting to know your monitor ................................................................................................7
Front view.................................................................................................................................................... 7
Back view .................................................................................................................................................... 7
Connection ...................................................................................................................................................8
How to assemble your monitor hardware ...........................................................................9
How to change cable connection after initial installation ............................................... 12
Getting the most from your BenQ Monitor ...................................................................... 13
How to install the monitor driver on a new computer .................................................................. 14
How to upgrade the monitor driver on an existing computer ..................................................... 15
How to install driver on Windows 8 (8.1) system .......................................................................... 16
How to install driver on Windows 7 system .................................................................................... 17
How to adjust your monitor ................................................................................................. 18
The control panel..................................................................................................................................... 18
Basic menu operation ............................................................................................................................. 19
Initial setup for playing games at 144 Hz ............................................................................................ 21
Customizing the hot keys....................................................................................................................... 22
Adjusting display mode ........................................................................................................................... 22
Choosing an appropriate picture mode.............................................................................................. 22
Video source selection in PIP/PBP mode............................................................................................ 23
Navigating the main menu ...................................................................................................... 24
Display menu ............................................................................................................................................. 25
Picture menu ............................................................................................................................................. 27
Picture Advanced menu ......................................................................................................................... 29
Audio menu ............................................................................................................................................... 32
System menu ............................................................................................................................................. 33
Troubleshooting ....................................................................................................................... 36
Frequently asked questions (FAQ) ...................................................................................................... 36
Need more help?...................................................................................................................................... 37

5Getting started
Getting started
When unpacking please check you have the following items. If any are missing or damaged,
please contact the place of purchase for a replacement.
BenQ LCD Monitor
Quick Start Guide
CD-ROM
Power Cord
(Picture may differ from product supplied
for your region.)
Power Adapter
Video Cable: DP
(Optional accessory)
Video Cable: DP to mini DP

6 Getting started
Video Cable: HDMI
Audio Cable
• Available accessories and the pictures shown here may differ from the actual contents and the product supplied
for your region. And the package contents may subject to change without prior notice. For cables that are not
supplied with your product, you can purchase them separately.
• Consider keeping the box and packaging in storage for use in the future when you may need to transport the
monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Always keep the product and accessories out of reach of small children.

7Getting to know your monitor
Getting to know your monitor
Front view
Back view
1. Power button
2. Control buttons
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3. Cable clip
4. Cable management hole
5. DC power input jack
6. HDMI-2 socket
7. HDMI-1 socket
8. DisplayPort socket
9. Mini DisplayPort socket
10. Audio Line In
11. Audio Line Out
12. Headphone jack
13. Kensington lock slot
• Above diagram may vary depending on the model.
• Picture may differ from product supplied for your region.
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8 Getting to know your monitor
Connection
The following connection illustrations are for your reference only. For cables that are not
supplied with your product, you can purchase them separately.
For detailed connection methods, see page 9- 10.

9How to assemble your monitor hardware
How to assemble your monitor hardware
• If the computer is turned on, you must turn it off before continuing.
Do not plug-in or turn-on the power to the monitor until instructed to do so.
• The following illustrations are for your reference only. The location and available input and output jacks may
vary depending on the purchased model.
• The supported timing may vary by input signal. Refer to the "Preset display modes" section on the link
"Adjusting the Screen Resolution" on the CD for more information.
1. Connect the PC video cable.
Your monitor comes with a curved screen and the screen surface should never be placed on the desk without a
cushion underneath.
Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a
mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor
around on your desk will scratch or damage the monitor surround and controls.
While the monitor is still inside the box, remove the
cushion that protects the back of the monitor. Then pull
the monitor stand arm upwards clear of the monitor.
Remove the foam wrap from the monitor stand and
base. Open the foam wrap that protects the monitor
for the following cable connection.
To Connect the DP Cable
Pass the cable through the cable management hole on
the stand arm first. Connect the plug of the DP cable to
the monitor video socket. Connect the other end of the
cable to the computer video socket.
After the monitor is powered on, if the image is not
displayed, disconnect the cable. Go to System and
DisplayPort on the OSD menu of the monitor and change
the setting from 1.2 to 1.1, and then connect the cable again.
To go t o t h e O S D m e n u , s e e Basic menu operation on page
19.
To Connect the mini DP Cable
Pass the cable through the cable management hole on
the stand arm first. Connect the plug of the mini DP
cable to the monitor video socket. And then route the
cable via the cable clip right below the input port.
Connect the other end of the cable to the computer
video socket.
or

10 How to assemble your monitor hardware
To Connect the HDMI Cable
Pass the cable through the cable management hole on
the stand arm first. Connect the plug of the HDMI cable
to the HDMI port on the monitor. And then route the
cable via the cable clip right below the input port.
Connect the other end of the cable to the HDMI port
of a digital output device.
The video cables included in your package and the socket
illustrations on the right may vary depending on the product
supplied for your region.
or
2. Connect the audio cable.
Pass the cable through the cable management hole on
the stand arm first.
To Input Audio Signals
Connect the audio cable between the socket on the
rear of the monitor (Line In) and your computer audio
outlet. And then route the cable via the cable clip right
below the input port.
To O u t p u t A u d i o S i g n a l s
You are provided with the following options to output
audio from the monitor:
•You may connect headphones to the headphone jack
found on the back side of the monitor.
•If you prefer using external speakers, please also use
another audio cable (usually supplied with the
speakers) to connect the monitor (Line Out) to the
input/Line In jack of the speaker.
3. Connect the power adapter to the monitor.
Pass the cable through the cable management hole on
the stand arm first. Connect the power adapter to the
socket labelled on the rear of the monitor. Do not
connect the other end to a power outlet just yet.
4. Install the back cover.
Align the back cover with the holes on the back of the
monitor, and press the sides of the back cover against
the holes to lock it into place as illustrated.
To remove the back cover, see How to change cable
connection after initial installation on page 12 for more
information.
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11How to assemble your monitor hardware
5. Lift the monitor.
Take the monitor out of the box by 2 people. Carefully
lift the monitor, turn it over and place it upright on its
stand on a flat even surface.
Remove the foam wrap from the monitor.
Make sure to perform this procedure by 2 people. Failure to
do so may cause injuries and damages to the personnels and
the monitor itself.
Consider keeping the box and packaging in storage for use in
the future when you may need to transport the monitor.
The fitted foam packing is ideal for protecting the monitor
during transport.
6. Tilt the monitor.
You should position the monitor and angle the screen to
minimize unwanted reflections from other light sources.
7. Connect-to and turn-on the power.
Connect the power cord to the power adapter. Plug the
other end of the power cord into a power outlet and
turn it on.
Picture may differ from product supplied for your region.
Turn on the monitor by pressing the power button on
the monitor.
Turn on the computer too, and follow the instructions
in Getting the most from your BenQ Monitor on page
13 to install the monitor software.
To extend the service life of the product, we recommend
that you use your computer's power management function.

12 How to change cable connection after initial installation
How to change cable connection after initial installation
To protect the curved screen, do not lay the screen face down on the desk without the
protection of the supplied cushion. If you prefer to change the cable connection after the initial
installation has been completed in How to assemble your monitor hardware on page 9, follow
the procedures below.
1. Turn off the monitor.
Turn off the monitor and the power before unplugging
the power cable. Turn off the computer before
unplugging the monitor signal cable.
2. Tilt the monitor to its extended position.
Gently tilt the monitor to the maximum extended
position. To properly tilt the monitor, see Tilt the
monitor. on page 11.
3. Remove the back cover.
Remove the back cover from its bottom as illustrated.
Follow the instructions in Connect the PC video cable.
on page 9 and change connected cables. Re-install the
back cover as instructed in Install the back cover. on
page 10.

13Getting the most from your BenQ Monitor
Getting the most from your BenQ Monitor
To gain the most benefit from your new BenQ LCD Monitor, you should install the custom
BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM.
The circumstances under which you connect and install your BenQ LCD Monitor will
determine which process you need to follow to successfully install the BenQ LCD Monitor
driver software. These circumstances relate to which version of Microsoft Windows you are
using, and whether you are connecting the monitor and installing the software onto a new
computer (without existing monitor driver software), or whether you are upgrading an existing
installation (which already has existing monitor driver software) with a newer monitor.
In either case however, the very next time you turn on your computer (after connecting the
monitor to your computer), Windows will automatically recognize the new (or different)
hardware, and will launch its Found New Hardware wizard.
Follow the wizard instructions until it asks you to select a monitor model. At that point, click
the Have Disk button, insert the BenQ LCD Monitor CD-ROM and select the appropriate
monitor model. Further details and step-by-step instructions for either an automatic (new) or
upgrade (existing) installation, see:
• How to install the monitor driver on a new computer on page 14.
• How to upgrade the monitor driver on an existing computer on page 15.
• If you require a User Name and Password to login to your Windows computer, you must be logged on as an
Administrator or as a member of the Administrators group in order to install the monitor driver software.
Furthermore, if your computer is connected to a network which has security access requirements, network
policy settings may prevent you from installing software on your computer.
• To check the name of the purchased model, refer to the specification label on the back of the monitor.

14 Getting the most from your BenQ Monitor
How to install the monitor driver on a new computer
This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver
software on a new computer which has never had a monitor driver installed before. This
instruction is only suitable for a computer which has never been used before, and for which the
BenQ LCD Monitor is the first ever monitor to be connected to it.
1. Follow the instructions in How to assemble your monitor hardware on page 9.
When Windows starts, it will automatically detect the new monitor and launch the Found New
Hardware Wizard. Follow the prompts until it displays the option to Install Hardware Device
Drivers.
2. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
3. Check Search for a suitable driver for my device option, and click Next.
4. Check the option for CD-ROM drives (uncheck all others) and click Next.
5. Look to confirm that the wizard has selected the correct name of your monitor and click
Next.
6. Click Finish.
7. Restart the computer.
If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor
connected to it (and has monitor driver software installed), you should not be following these instructions. You
should instead be following the instructions for How to upgrade the monitor driver on an existing computer.

15Getting the most from your BenQ Monitor
How to upgrade the monitor driver on an existing computer
This instruction details the procedure for manually updating the existing monitor driver
software on your Microsoft Windows computer. It is currently tested as compatible for
Windows 8.1, Windows 8, and Windows 7 Operating System (OS).
Installing monitor driver software involves selecting an appropriate information file (.inf) on the
BenQ LCD Monitor CD-ROM for the particular model monitor you have connected, and
letting Windows install the corresponding driver files from the CD. You need only steer it in
the right direction. Windows has an Upgrade Device Driver Wizard to automate the task and
guide you through the file selection and installation process.
See:
• How to install driver on Windows 8 (8.1) system on page 16.
• How to install driver on Windows 7 system on page 17.
The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows,
however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and
cannot guarantee its operation on those systems.

16 Getting the most from your BenQ Monitor
How to install driver on Windows 8 (8.1) system
1. Open Display Properties.
Move the cursor to the lower-right of the screen or press the Windows + Cbuttons on the
keyboard to bring up the Charm bar. Go to Settings, Control Panel, Devices and Printers
and right-click the name of your monitor from the menu.
Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers,
and right-click the name of your monitor from the menu.
2. Select Properties from the menu.
3. Click the Hardware tab.
4. Click Generic PnP Monitor, and then the Properties button.
5. Click the Driver tab and the Update Driver button.
6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
7. In the Update Driver Software window, select the option Browse my computer for
driver software.
8. Click Browse and navigate to the following directory: d:\BenQ_LCD\Driver\ (where d is
the drive letter designator for the CD-ROM drive).
9. Select the correct folder name of your monitor from provided driver list, and click Next.
This will copy and install the appropriate monitor driver files to your computer.
10. Click Close.
You may be prompted to restart your computer after the driver update is complete.
The drive letter for your CD drive may differ from the example above depending upon your system - it may be
'D:' or 'E:' or 'F:' etc.

17Getting the most from your BenQ Monitor
How to install driver on Windows 7 system
1. Open Display Properties.
Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the
name of your monitor from the menu.
Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers,
and right-click the name of your monitor from the menu.
2. Select Properties from the menu.
3. Click the Hardware tab.
4. Click Generic PnP Monitor, and then the Properties button.
5. Click the Driver tab and the Update Driver button.
6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
7. In the Update Driver Software window, select the option Browse my computer for
driver software.
8. Click Browse and navigate to the following directory: d:\BenQ_LCD\Driver\ (where d is
the drive letter designator for the CD-ROM drive).
9. Select the correct folder name of your monitor from provided driver list, and click Next.
This will copy and install the appropriate monitor driver files to your computer.
10. Click Close.
You may be prompted to restart your computer after the driver update is complete.
The drive letter for your CD drive may differ from the example above depending upon your system - it may be
'D:' or 'E:' or 'F:' etc.

18 How to adjust your monitor
How to adjust your monitor
The control panel
No. Name Description
1. Power key Turns the power on or off.
2. Control keys Accesses the functions or menu items displayed on the screen,
right next to each key.
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19How to adjust your monitor
Basic menu operation
All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD
menu to adjust all the settings on your monitor.
1. Press any of the control keys.
2. The hot key menu is displayed. The keys numbered , , and are custom keys and
are designated for particular functions.
3. Select (Menu) to access the main menu.
4. In the main menu, follow the icons next to the control keys to make adjustments or
selection. See Navigating the main menu on page 24 for details on the menu options.
12
34
No. OSD in hot key
menu
OSD icon
in main
menu
Function
Input hot key The key is the hot key for Input.

20 How to adjust your monitor
Custom Key 1 • By default, the key is the hot key for Picture Mode.
To change the default settings, see Customizing the
hot keys on page 22.
• For Up/Increase adjustment.
Custom Key 2 • By default, the key is the hot key for Brightness. To
change the default settings, see Customizing the hot
keys on page 22.
• For Down/Decrease adjustment.
Custom Key 3 • By default, the key is the hot key for Black eQualizer.
To change the default settings, see Customizing the
hot keys on page 22.
• Enters sub menus.
• Selects menu items.
Menu • Activates the main menu.
• Returns to the previous menu.
Exit Exits OSD menu.
• OSD = On Screen Display.
The hot keys only operate while the main menu is not currently displaying. Hot key displays will disappear after
a few seconds of no key activity.
• To unlock the OSD controls, press and hold any key for 10 seconds.
No. OSD in hot key
menu
OSD icon
in main
menu
Function