BHM Medical PAN Installation instructions

Gebrauchsanweisung/User Instruction
Digitales Hörsystem für Brillen
Digital hearing system for spectacles

19
User Instruction
Congratulations on your new
BHM-Tech hearing system
Many thanks for choosing a quality product
from BHM-Tech. The digital hearing system
for spectacle wearers, pan, is manufactured
in Austria according to stipu-lations set by
the medical device directive 93/42/EWG, as
well as the latest audiological findings and
technical innovations. It bears the CE mark
and meets the latest requirements in quality
and security.
By complying with the points listed in this
User Instruction, pan is sure to be a reliable
partner for many years to come.
The first few days of using a new hearing
system will focus primarily on familiarising
yourself with the device and becoming ac-
customed to the new sound impressions.
The amplification and functions of your new
hearing system have been tailored to your
individual requirements by your hearing aid
acoustician/ doctor.
How long it takes to become accustomed to
the device may vary from person to person.
Success often depends on a willingness to
engage with the new sound impressions.
It is therefore advisable to try wearing your
new hearing system regularly, even if it may
feel a little strange to begin with.
Your hearing aid acoustician/doctor will also
instruct and inform you as regards first-time
use, how to wear it properly and regular
maintenance measures by pan.
PLEASE READ THIS User Instruction FULLY
AND CAREFULLY BEFORE USING YOUR
HEARING SYSTEM.
Patent pending GM 136/2013

20
User Instruction
Contents of packaging:
qpan eco
q pan duo
q pan Ti
q✘Installation template
q✘Adapter ring
q✘BHM pin setting tool
q✘User Instruction
q✘Socket cover (3x)
Optional accessories:
qDummy device
qAdapter BHM
qAdapter COSELGI
qReceiver set

21
User Instruction
Purpose
Hearing systems are developed to improve
hearing. The essential function of a hearing
system is to pick up the sound, amplify it
and reproduce the signal at the ear drum of
the hearing-impaired person. Your hear-
ing system is suitable for compensating for
sensorineural and combined hearing loss, as
well as for combating tinnitus with pan Ti.
Warning note for the hearing aid acoustician/
doctor: This hearing system can generate an
output sound pressure level of 132 dBSPL.
Particular care must be taken when adjust-
ing the device as there is a risk of damage
to the user’s residual hearing.
Index
Before use
Hearing system components
Getting started
• The external receiver
• Battery compartment
• Inserting or changing the battery
• Applying the external receiver
• Removing the external receiver
• Battery warning tone
• Warnings as regards the battery
Operation
• Switch-on delay
• Switching on/off
• Programme selection button
• Making calls
After use
• Maintenance and cleaning
• Disposing of batteries
• Disposing of the hearing system
General warning notes
General notes
Problem-solving tips
Repairs
Identity Card

22
User Instruction
Before use
Please check that the hearing system functions
and is in proper condition before use. The
hearing system must in no way be used if
there is any suspicion that it does not work
flawlessly or is damaged.
Do not expose the hearing system to any
excessive mechanical burdens. If it should
fall on the floor or is otherwise damaged,
please send it to your hearing aid acousti-
cian/doctor to be checked and repaired.
Never give the hearing system to others and/
or prevent unauthorised use.
Warning! Hearing systems, their components
and batteries can be dangerous, cause
severe injury and even be fatal if swallowed
or handled in an improper manner.
Technical data
EN 60118-0 Ear simulator EN 60118-7 / 2 cm³ coupler
High Power
Hörer
Normal Power
Hörer
High Power
Hörer
Normal Power
Hörer
Operating voltage 1,30 V 1,30 V
Output sound pressure level
(90 dBSPL input)
Max.
1600 Hz/HFA
130 dBSPL
123 dBSPL
127 dBSPL
119 dBSPL
118 dBSPL
114 dBSPL
115 dBSPL
111 dBSPL
Gain Max.
1600 Hz/HFA
64 dB
56 dB
59 dB
51 dB
54 dB
49 dB
48 dB
43 dB
Battery size 312 312
Average battery life span (zinc air) 160 h 160 h

23
User Instruction
Program selection button
Battery compartment
3Programming connector
Receiver tube
External receiver
6 Earpiece
Hearing system components
Symbol figure




6
3

24
User Instruction
Getting started
Your doctor and/or hearing aid acoustician
will provide you with comprehensive
instruction on how to handle your pan
hearing system and accessories.
IN ORDER TO GUARANTEE THE SAFETY
AND FUNCTIONALITY OF THE HEARING
SYSTEM, ONLY ACCESSORIES FROM THE
FIRM BHM-TECH MUST BE USED.
The external receiver
The receiver and earpiece 6selected to
suit your requirements will be mounted on
the pan hearing system by your professional
hearing aid acoustician/doctor.
Your doctor or hearing aid acoustician will
instruct you fully on the handling, mainte-
nance and daily care of your hearing system,
external receiver and earpiece.
In the case of discomfort or skin irritation
when wearing, please contact your doctor or
hearing aid acoustician directly.
Battery compartment
Before using, open the battery compartment
and make sure that you use a new battery.
open
+

25
User Instruction
Inserting or changing the battery
When inserting a new battery, please make
sure that the +-pole is on the same side
as the +-sign in the battery compartment.
When replacing a battery, please ensure
that you remove the old battery first before
inserting the new one.
Only use zinc air batteries in size 312.
Please note that a weak battery may impair
the transmission characteristics of your
hearing system.
Applying the external receiver
Put on your spectacles including the hearing
system. Take hold of the receiver tube 
at the bend and press the earpiece into the
auditory canal (see diagram below). The
earpiece should be inserted into the ear until
the receiver tube lies against it. Once the
earpiece is correctly placed, the receiver
tube should not be protruding from the ear
when observed in the mirror.
Caution: Never try to change the shape of
the tube system yourself.
Removing the external receiver
Take the receiver tube in your thumb and
forefinger and withdraw it carefully from the
auditory canal (see diagram below). Please
contact your hearing aid acoustician/doctor
if you have difficulty removing it.

26
User Instruction
Battery warning tone
Your hearing system will alert you when the
battery voltage is low. A series of tones will
remind you of this situation, until you change
the battery or it runs out completely. The
hearing system will then switch off auto-
matically. We therefore recommend always
keeping a new battery readily available. All
functions are automatically restored once a
new battery has been inserted.
Warnings as regards the battery
Batteries contain dangerous substances
and should be carefully stored for your own
safety and that of your environment. Please
retain the used batteries and return them
to your hearing aid acoustician/ doctor for
correct disposal. Do not try to recharge
batteries that are not intended for such a
purpose, as they may expire or explode.
You must never destroy used batteries by
burning them. Keep out of reach of children.
If a child happens to swallow a battery, seek
immediate medical attention.

27
User Instruction
Operation
Switch-on delay
When programming your hearing system,
your hearing aid acoustician/doctor can
activate a switch-on delay. This allows
you to apply the hearing system’s external
receiver comfortably in the ear without any
experiencing disturbing whistling caused by
acoustic feedback. After closing the battery
compartment, the hearing system will switch
on after the programmed time.
Switching on/off
• If the battery compartment is fully
closed, the hearing system will be
switched on and programme 1 is activated.
• By opening the battery compartment ,
you will switch off the hearing system.
The easiest way to do so is by opening the
compartment with your fingernail.
Programme selection button
If your hearing aid acoustician/doctor has
programmed several programmes into your
hearing system, you can select these using
the programme selection button. You will
hear one or more tones that signal which
programme you have just selected
(1 signal tone = programme 1;
2 signal tones = programme 2; etc.).
Switch on
Switch off
+

28
User Instruction
The programmes can be chosen by tap-
ping the programme selection button (see
diagram below).
By switching the device off and on again,
you will return by default to programme 1.
Making calls
If your hearing system has been adjusted
with a normal power receiver and an open
tulip or dome earpiece, you can make calls
quite normally by holding the telephone re-
ceiver to your auricle. If your hearing system
has been adapted with a high power re-
ceiver with earpiece or individual otoplasty,
it may be necessary to find an optimum
position of the telephone.
The following tips should help you: Put the
telephone receiver to your ear in the usual
way. Slide the telephone receiver near
the microphone, but not directly on it (see
diagram).
If any acoustic feedback occurs, it may take
a moment for the digital feedback sup-
presser to adapt to the hearing system. The

29
User Instruction
acoustic feedback is also reduced when the
distance between the telephone and the
ear is somewhat bigger. According to your
requirements, your hearing aid acoustician/
doctor can also set up a special telephone
programme.
After use
Maintenance and cleaning
• Please be advised by your hearing aid
acoustician/ doctor as regards the
maintenance and daily cleaning of your
hearing system.
• Influences such as dirt, wind, cold, heat,
moisture, leaky batteries, daily use, ageing
device, etc. may have negative effects
on the properties of the device. In order
to minimise the likelihood of a malfunction,
the device must be cleaned and
maintained regularly.
• Pollution, sweat and moisture should be
removed from your hearing system daily
(wiped with a soft, dry cloth).
• The receiver and earpiece must be cleaned
regularly. Under no circumstances use
water to clean it, but only a soft, dry cloth.
• Please take off your hearing system before
showering, washing your hair, stepping
into a sauna or steam room.
• Remove the hearing system whilst
applying perfume, creams, hairspray or
other cosmetics.
• Keep your hearing system dry and clean.
• Never try to dry the hearing system with a
hair-dryer or in a microwave oven.
• For particularly hygienic and protective
cleaning, we recommend special products
available from specialist stores.
Under no circumstances use petrol or
similar chemical cleaning products.

30
User Instruction
Disposing of batteries
Empty batteries must be disposed of respon-
sibly within the meaning of environmental
protection. As such, please take these items
to a special disposal site. Your hearing aid
acoustician/doctor will be happy to help you
in this.
Disposing of the hearing system
Your hearing system plus accessories is a
modern technology product that must be
disposed of responsibly within the meaning
of environmental protection.
As such, please take these items to a spe-
cial disposal site. Your hearing aid acousti-
cian/doctor will be happy to help you.
General warning notes
Improper use of pan, of the accessories
and/or of the battery may endanger your
health. Please read the following points with
great care:
• The basic setting of the pan hearing system
is carried out by authorised experts
according to the particular hearing loss.
The user must therefore only use the easily
accessible operator elements intended for
him or her, as per instructions.
• Do not wear your hearing system in mines,
quarries or other places where detonations
are carried out, nor in areas exposed to
explosion hazards insofar as these are not
approved for wearing hearing systems.
• Various kinds of radiation, as occurring for
example in computer tomography (CT) or
magnetic resonance imaging (MRI), may
damage your hearing system. Therefore do
not wear your hearing system if you must
undergo a medical examination of this kind.
• Interference from alarm equipment, room
monitoring systems, radio and TV, mobile

31
User Instruction
phones, etc. is of lower intensity and is
therefore harmless to your hearing system.
This radiation can, however, affect the
sound quality of your hearing system
short-term, or produce unusual tones.
• In terms of electromagnetic interference,
such as transmitters, it may be that the
hearing quality of your hearing system is
impaired. In this case, please distance
yourself from the source of the disturbance.
Your mobile phone may influence the sound
quality of your hearing system or produce
unusual tones. Please keep both devices
away from each other as far as possible.
• The function of pan may be impaired if, for
example, the battery capacity is running
out. If so, there is particular risk when
walking near road traffic or if you are
otherwise dependent on warning noises.
• Please keep your batteries away from
infants and children.
• Never replace the batteries when you are
with infants and children.
• Keep other people and children away from
pan when you are not using it.
• Never try to charge disposable batteries in
the charger!
• Swallowing the batteries endangers health
and can cause serious injury and even
death! Therefore: Never store batteries
alongside medication.
Please seek immediate medical attention
in the event of swallowing a battery.
• Improper handling may loosen small/the
smallest components of the hearing system.
Should a component of this nature get into
the throat, nose or ear, please seek
immediate medical attention.
• Please consult a doctor if you notice a
foreign object in your ear canal, if skin
irritation occurs or if by wearing the hearing
system you experience an increased
incidence of cerumen (ear wax).

32
User Instruction
• pan is able to emit signals with very high
volume. In order to prevent possible damage
to residual hearing, the hearing system
must be adjusted by a qualified hearing
aid acoustician or doctor.
• Never use pan in extreme weather
conditions, such as strong gusts of wind,
solar irradiation (for example behind the
car windshield), extreme heat (do not place
on heating devices) or extreme cold
(overnight in a cold car) and avoid contact
with chemicals or harsh cleaning agents.
• Consult your hearing aid acoustician/doctor
if unpleasant itching, skin irritation or
marking occurs.
General notes
In the case of a malfunction or defect in your
pan device, please contact your hearing aid
acoustician/doctor immediately. Do not try to
open or repair the hearing system yourself.
Improper handling will result in the guaran-
tee and warranty becoming void. Regular
maintenance and checking with your hearing
aid acoustician/doctor can prevent repairs.
Repairs
If your hearing system does not work, it must
be repaired by a qualified service techni-
cian. Do not try to open the hearing system
casing, as this will void the guarantee and
& warranty. Please contact your hearing aid
acoustician/doctor if your hearing system
needs repair.

33
User Instruction
PROBLEM POSSIBLE CAUSES POSSIBLE SOLUTIONS
Hearing system
doesn’t work
• Hearing system not switched on
• Empty or weak battery
• Battery compartment doesn’t close
• Blocked earpiece
• Blocked cerumen filter
• Switch on hearing system
(close battery compartment)
• Replace battery with a new one
• Insert the battery correctly
• Clean the earpiece
• Replace the cerumen filter
Hearing system
is too quiet
• Earpiece has been placed too loosely
• Blocked earpiece
• Hearing loss has changed
• Too much cerumen (ear wax) in the
auditory canal
• Volume is set too low
• Blocked cerumen filter
• Remove the earpiece and reinsert
• Clean the earpiece
• Consult your hearing aid acoustician/doctor
• Consult your hearing aid acoustician/doctor
• Consult your hearing aid acoustician/doctor
• Replace the cerumen filter

34
User Instruction
PROBLEM POSSIBLE CAUSES POSSIBLE SOLUTIONS
Hearing system
whistles
• Earpiece has been placed too loosely
• Dome earpiece is not correctly placed
• The hearing system settings are not
optimal
• Dome earpiece is worn or defective
• Remove the earpiece and reinsert it
• Reinsert the dome earpiece
• Consult your hearing aid acoustician/doctor
• Consult your hearing aid acoustician/doctor
Sound is
distorted
• Weak battery
• Earpiece not placed correctly
• The hearing system is damaged
• The hearing system settings are not
optimal
• Volume is too low
• Replace the battery with a new one
• Consult your hearing aid acoustician/doctor
• Consult your hearing aid acoustician/doctor
• Consult your hearing aid acoustician/doctor
• Consult your hearing aid acoustician/doctor
For all other problems, please contact your hearing aid acoustician/doctor directly.

Version 1.3 - 06/2016 Design: Rabold und Co. / Photo: Erwin Muik
Änderungen des Inhaltes im Sinne einer technischen Verbesserung vorbehalten.
Content may be changed without notice in order to improve product performance.
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BHM-Tech Produktionsgesellschaft mbH
Grafenschachen 242
7423 Grafenschachen, Austria
www.bhm-tech.at
nach EU-Richtlinie 93/42/EWG
Qualitätsmanagementsystem nach DIN EN ISO 134850297
According to EU guidelines 93/42/EEC
Quality management system according to DIN EN ISO 134850297