BHM Medical PAN User manual

Instructions for Use

3
Instructions for Use
Congratulations on your
new BHM-Tech hearing
system
Many thanks for choosing a quality product from BHM-
Tech. The digital hearing system for spectacle wearers,
pan, is manufactured in Austria according to stipu-
lations set by the medical device directive 93/42/EWG,
as well as the latest audiological findings and technical
innovations. It bears the CE mark and meets the latest
requirements in quality and security.
By complying with the points listed in this User
Instruction, pan is sure to be a reliable partner for
many years to come.
The first few days of using a new hearing system will
focus primarily on familiarising yourself with the
device and becoming accustomed to the new sound
impressions.
The amplification and functions of your new hearing
system have been tailored to your individual require-
ments by your hearing aid acoustician/ doctor.
How long it takes to become accustomed to the
device may vary from person to person.
Success often depends on a willingness to engage
with the new sound impressions.
It is therefore advisable to try wearing your new hear-
ing system regularly, even if it may feel a little strange
to begin with.
Your hearing aid acoustician/doctor will also instruct
and inform you as regards first-time use, how to wear
it properly and regular maintenance measures by
pan.
PLEASE READ THIS USER INSTRUCTION FULLY AND
CAREFULLY BEFORE USING YOUR HEARING SYSTEM.
Patent pending GM 136/2013

4 5
Instructions for Use
Instructions for Use
Purpose:
Hearing systems are developed to improve hearing.
The essential function of a hearing system is to pick
up the sound, amplify it and reproduce the signal at
the ear drum of the hearing-impaired person. Your
hearing system is suitable for compensating for
sensorineural and combined hearing loss, as well as
for combating tinnitus with pan Ti.
Warning note for the hearing aid acoustician/
doctor: This hearing system can generate an
output sound pressure level of 132 dBSPL.
Particular care must be taken when adjusting
the device as there is a risk of damage to the
user’s residual hearing.
Index
Before use
Hearing system components
Getting started
• Theexternalreceiver
• Batterycompartment
• Insertingorchangingthebattery
• Applyingtheexternalreceiver
• Removingtheexternalreceiver
• Batterywarningtone
• Warningsasregardsthebattery
Operation
• Switch-ondelay
• Switchingon/off
• Programmeselectionbutton
• Makingcalls
After use
• Maintenanceandcleaning
• Disposingofbatteries
• Disposingofthehearingsystem
General warning notes
General notes
Problem-solving tips
Repairs
Identity Card
Contents of packaging:
ppan eco
ppan duo
ppan Ti
• Installationtemplate
• Adapterring
• BHMpinsettingtool
• UserInstruction
• Socketcover(3x)
Optional accessories:
pDummy device
pAdapter BHM
pAdapter COSELGI
pReceiver set

6 7
Instructions for Use
Instructions for Use
Before use
Please check that the hearing system functions and
is in proper condition before use. The hearing system
must in no way be used if there is any suspicion that
it does not work flawlessly or is damaged.
Donotexposethehearingsystemtoanyexcessive
mechanical burdens. If it should fall on the floor or is
otherwise damaged, please send it to your hearing
aid acoustician/doctor to be checked and repaired.
Never give the hearing system to others and/or
prevent unauthorised use.
Warning! Hearing systems, their components and
batteries can be dangerous, cause severe injury and
even be fatal if swallowed or handled in an improper
manner.
TECHNICAL DATA EN 60118-0
Ear simulator
EN 60118-7
2 cm³ coupler
Operating voltage 1,30 V 1,30 V
High power
receiver
Normal Power
receiver
High Power
receiver
Normal Power
receiver
Output sound pressure level (90 dBSPL input) Max.
1600 Hz / HFA
130 dBSPL
123 dBSPL
127 dBSPL
119 dBSPL
118 dBSPL
114 dBSPL
115 dBSPL
111 dBSPL
Gain Max.
1600 Hz / HFA
64 dB
56 dB
59 dB
51 dB
54 dB
49 dB
48 dB
43 dB
Battery size 312 312
Average battery life span (zinc air) 160 h 160 h
Hearing system components
1Program selection button
2Battery compartment
3Programming connector
4 Receiver tube
5 Externalreceiver
6 Earpiece
1
4
5
2
3
Symbol figure
6

8 9
Instructions for Use
Instructions for Use
Getting started
Your doctor and/or hearing aid acoustician will
provide you with comprehensive instruction on how
to handle your pan hearing system and accessories.
IN ORDER TO GUARANTEE THE SAFETY AND
FUNCTIONALITY OF THE HEARING SYSTEM, ONLY
ACCESSORIES FROM THE FIRM BHM-TECH MUST
BE USED.
The external receiver
The receiver 5 and earpiece 6selected to suit your
requirements will be mounted on the pan hearing
system by your professional hearing aid acoustician/
doctor.
Your doctor or hearing aid acoustician will instruct
you fully on the handling, maintenance and daily care
ofyourhearingsystem,externalreceiverandearpiece.
In the case of discomfort or skin irritation when
wearing, please contact your doctor or hearing aid
acoustician directly.
Battery compartment
Before using, open the battery compartment 2 and
make sure that you use a new battery.
Inserting or changing the battery
When inserting a new battery, please make sure that
the +pole is on the same side as the
+sign in the battery compartment. When replacing
a battery, please ensure that you remove the old
battery first before inserting the new one.
Only use zinc air batteries in size 312.
Please note that a weak battery may impair the trans-
mission characteristics of your hearing system.
Applying the external receiver
Put on your spectacles including the hearing system.
Take hold of the receiver tube 4at the bend and
presstheearpieceintotheauditorycanal(seediagram
below).Theearpieceshouldbeinsertedintotheear
until the receiver tube lies against it. Once the
earpiece is correctly placed, the receiver tube should
not be protruding from the ear when observed in the
mirror. Caution: Never try to change the shape of the
tube system yourself.
open
+

10 11
Instructions for Use
Instructions for Use
Removing the external receiver
Take the receiver tube in your thumb and forefinger
andwithdrawitcarefullyfromtheauditorycanal(see
diagrambelow).Pleasecontactyourhearingaid
acoustician/doctor if you have difficulty removing it.
Battery warning tone
Your hearing system will alert you when the battery
voltage is low. A series of tones will remind you of
this situation, until you change the battery or it runs
out completely. The hearing system will then switch
off automatically. We therefore recommend always
keeping a new battery readily available. All functions
are automatically restored once a new battery has
been inserted.
Warnings as regards the battery
Batteries contain dangerous substances and should
be carefully stored for your own safety and that of
your environment. Please retain the used batteries
and return them to your hearing aid acoustician/
doctor for correct disposal. Do not try to recharge
batteries that are not intended for such a purpose, as
theymayexpireorexplode.Youmustneverdestroy
used batteries by burning them. Keep out of reach of
children. If a child happens to swallow a battery,
seek immediate medical attention.
Operation
Switch-on delay
When programming your hearing system, your hear-
ing aid acoustician/doctor can activate a switch-on
delay. This allows you to apply the hearing system’s
externalreceivercomfortablyintheearwithoutany
experiencingdisturbingwhistlingcausedbyacoustic
feedback. After closing the battery compartment, the
hearing system will switch on after the programmed
time.
Switching on/off
•Ifthebatterycompartment2is fully closed, the
hearing system will be switched on and pro-
gramme 1 is activated.
•Byopeningthebatterycompartment2, you will
switch off the hearing system. The easiest way to
do so is by opening the compartment with your
fingernail.
Programme selection button
If your hearing aid acoustician/doctor has programmed
several programmes into your hearing system, you
can select these using the programme selection
button. You will hear one or more tones that signal
whichprogrammeyouhavejustselected(1signal
tone = programme 1; 2 signal tones = programme
2;etc.).
Switch on
Switch off
+

12 13
Instructions for Use
Instructions for Use
The programmes can be chosen by tapping the pro-
grammeselectionbutton(seediagrambelow).
By switching the device off and on again, you will
return by default to programme 1.
Making calls
If your hearing system has been adjusted with a
normal power receiver and an open tulip or dome
earpiece, you can make calls quite normally by hold-
ing the telephone receiver to your auricle. If your
hearing system has been adapted with a high power
receiver with earpiece or individual otoplasty, it may be
necessary to find an optimum position of the telephone.
The following tips should help you: Put the telephone
receiver to your ear in the usual way. Slide the tele-
phone receiver near the microphone, but not directly
onit(seediagram).
If any acoustic feedback occurs, it may take a moment
for the digital feedback suppresser to adapt to
the hearing system. The acoustic feedback is also
reduced when the distance between the telephone
and the ear is somewhat bigger. According to your
requirements, your hearing aid acoustician/doctor
can also set up a special telephone programme.
After use
Maintenance and cleaning
• Pleasebeadvisedbyyourhearingaidacoustician/
doctor as regards the maintenance and daily
cleaning of your hearing system.
• Inuencessuchasdirt,wind,cold,heat,moisture,
leaky batteries, daily use, ageing device, etc.
may have negative effects on the properties of the
device. In order to minimise the likelihood of a
malfunction, the device must be cleaned and
maintained regularly.
• Pollution,sweatandmoistureshouldberemoved
fromyourhearingsystemdaily(wipedwithasoft,
drycloth).
• Thereceiverandearpiecemustbecleanedregu-
larly. Under no circumstances use water to clean it,
but only a soft, dry cloth.
•Pleasetakeoffyourhearingsystembefore
showering, washing your hair, stepping into a
sauna or steam room.
•Removethehearingsystemwhilstapplying
perfume, creams, hairspray or other cosmetics.
• Keepyourhearingsystemdryandclean.
• Nevertrytodrythehearingsystemwithahair-
dryer or in a microwave oven.
• For particularly hygienic and protective cleaning,
we recommend special products available from
specialist stores.
Under no circumstances use petrol or similar
chemical cleaning products.
Disposing of batteries
Empty batteries must be disposed of responsibly
within the meaning of environmental protection. As
such, please take these items to a special disposal
site. Your hearing aid acoustician/doctor will be happy
to help you in this.
Disposing of the hearing system
Your hearing system plus accessories is a modern
technology product that must be disposed of respon-
sibly within the meaning of environmental protection.

14 15
Instructions for Use
Instructions for Use
As such, please take these items to a special disposal
site. Your hearing aid acoustician/doctor will be
happy to help you.
General warning notes
Improper use of pan, of the accessories and/or of
the battery may endanger your health. Please read
the following points with great care:
• The basic setting of the pan hearing system is
carriedoutbyauthorisedexpertsaccordingtothe
particular hearing loss. The user must therefore
only use the easily accessible operator elements
intended for him or her, as per instructions.
• Donotwearyourhearingsysteminmines,quarries
or other places where detonations are carried out,
norinareasexposedtoexplosionhazardsinsofar
as these are not approved for wearing hearing
systems.
• Variouskindsofradiation,asoccurringforexample
incomputertomography(CT)ormagneticresonance
imaging(MRI),maydamageyourhearingsystem.
Therefore do not wear your hearing system if you
mustundergoamedicalexaminationofthiskind.
• Interference from alarm equipment, room moni-
toringsystems,radioandTV,mobilephones,etc.
is of lower intensity and is therefore harmless to
your hearing system. This radiation can, however,
affect the sound quality of your hearing system
short-term, or produce unusual tones.
• Intermsofelectromagneticinterference,suchas
transmitters, it may be that the hearing quality of
your hearing system is impaired. In this case,
please distance yourself from the source of the
disturbance.
Your mobile phone may influence the sound
quality of your hearing system or produce
unusual tones. Please keep both devices away
from each other as far as possible.
• Thefunctionofpanmaybeimpairedif,forexample,
the battery capacity is running out. If so, there is
particular risk when walking near road traffic or if
you are otherwise dependent on warning noises.
• Pleasekeepyourbatteriesawayfrominfantsand
children.
• Neverreplacethebatterieswhenyouarewith
infants and children.
• Keep other people and children away from pan
when you are not using it.
• Nevertrytochargedisposablebatteriesinthe
charger!
• Swallowingthebatteriesendangershealthand
can cause serious injury and even death! Therefore:
Never store batteries alongside medication.
Please seek immediate medical attention in the
event of swallowing a battery.
• Improperhandlingmayloosensmall/thesmallest
components of the hearing system. Should a com-
ponent of this nature get into the throat, nose or
ear, please seek immediate medical attention.
• Pleaseconsultadoctorifyounoticeaforeignobject
in your ear canal, if skin irritation occurs or if by
wearingthehearingsystemyouexperiencean
increasedincidenceofcerumen(earwax).
• pan is able to emit signals with very high volume.
In order to prevent possible damage to residual
hearing, the hearing system must be adjusted by a
qualified hearing aid acoustician or doctor.
• Neverusepaninextremeweatherconditions,
suchasstronggustsofwind,solarirradiation(for
examplebehindthecarwindshield),extremeheat
(donotplaceonheatingdevices)orextremecold
(overnight in a cold car) and avoid contact with
chemicals or harsh cleaning agents.
•Consultyourhearingaidacoustician/doctorif
unpleasant itching, skin irritation or marking
occurs.

16 17
Instructions for Use
Instructions for Use
General notes
In the case of a malfunction or defect in your pan
device, please contact your hearing aid acoustician/
doctor immediately. Do not try to open or repair the
hearing system yourself. Improper handling will
result in the guarantee and warranty becoming void.
Regular maintenance and checking with your
hearing aid acoustician/doctor can prevent repairs.
PROBLEM POSSIBLE CAUSES POSSIBLE SOLUTIONS
Hearing system
doesn’t work
• Hearing system not switched on • Switch on hearing system (close battery
compartment)
• Empty or weak battery • Replace battery with a new one
• Battery compartment doesn’t close • Insert the battery correctly
• Blocked earpiece • Clean the earpiece
• Blocked cerumen lter • Replace the cerumen lter
Hearing system
is too quiet
• Earpiece has been placed too
loosely
• Remove the earpiece and reinsert
• Blocked earpiece • Clean the earpiece
• Hearing loss has changed • Consult your hearing aid acoustician/doctor
• Too much cerumen (ear wax) in
the auditory canal
• Consult your hearing aid acoustician/doctor
• Volume is set too low • Consult your hearing aid acoustician/doctor
• Blocked cerumen lter • Replace the cerumen lter
Problem-solving tips

18 19
Instructions for Use
Instructions for Use
PROBLEM POSSIBLE CAUSES POSSIBLE SOLUTIONS
Hearing system
whistles
• Earpiece has been placed too
loosely
• Remove the earpiece and reinsert it
• Dome earpiece is not correctly
placed
• Reinsert the dome earpiece
• The hearing system settings are not
optimal • Consult your hearing aid acoustician/doctor
• Dome earpiece is worn or defective • Consult your hearing aid acoustician/doctor
• Hearing system settings are not
optimal
• Consult your hearing aid acoustician/doctor
Sound is
distorted
• Weak battery • Replace the battery with a new one
• Earpiece not placed correctly • Consult your hearing aid acoustician/doctor
• The hearing system is damaged • Consult your hearing aid acoustician/doctor
• The hearing system settings are not
optimal
• Consult your hearing aid acoustician/doctor
• Volume is too low • Consult your hearing aid acoustician/doctor
For all other problems, please contact your hearing aid acoustician/doctor directly.
Repairs
If your hearing system does not work, it must be
repaired by a qualified service technician. Do not
try to open the hearing system casing, as this will
void the guarantee and & warranty. Please contact
your hearing aid acoustician/doctor if your hearing
system needs repair.

20 21
Instructions for Use
Instructions for Use
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................

22
Instructions for Use
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
......................................................................................................................
according/gemäß DIN EN ISO 13485
BHM-Tech Produktionsgesellschaft mbH

-20°C
+60°C
10%
95%
BHM-Tech Produktionsgesellschaft mbH
Grafenschachen 242
7423 Grafenschachen, Austria
www.bhm-tech.at
Responsible for the content: BHM-Tech / Photo: Erwin Muik
According to EU guidelines 93/42/EEC
Quality management system according to DIN EN ISO 134850297
Version 1.2 - 06/2013
Other manuals for PAN
1
Table of contents
Other BHM Medical Hearing Aid manuals