Biamp hrt Huddle Hub One User manual

Huddle Hub
Product version 4.0 - Manual version 1
Configuration Guide
Models: One, One+

Copyright © 2020 Biamp - HRT. All rights reserved.
HUDDLE ROOM TECHNOLOGY SRL (“HRT”) PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL HRT, ITS DIRECTORS, OFFICERS,
EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
(INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS
AND THE LIKE), EVEN IF HRT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT
OR ERROR IN THIS MANUAL OR PRODUCT. SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE
FURNISHED FOR INFORMATIONAL USE ONLY AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND
SHOULD NOT BE CONSTRUED AS A COMMITMENT BY HRT. HRT ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY
ERRORS OR INACCURACIES THAT MAY APPEAR N THIS MANUAL, INCLUDING THE PRODUCT AND THE SOFTWARE
DESCRIBED IN IT.
Specifications are subject to change without notice.
HRT and Huddle Hub trademarks and logos are trademarks of HRT Srl. Any non-HRT products and corporate names may or
may not be registered trademarks or copyrights of their respective companies and are used for reference purposes only
without intent to infringe.
Huddle Room Technology Srl
Via Ruggero Grieco n.1/C – 41011 Campogalliano (MO)
Italy
www.hrt.website
[e-mail]

Page 1Huddle Hub Configuration Guide
Table of Contents
Introduction ..................................................................................................................................... 31
1.1 Huddle Hub ........................................................................................................................................................... 3
1.2 Documentation .................................................................................................................................................... 4
Understanding Huddle Hub ............................................................................................................. 52
2.1 Rooms, Sessions and Roles ............................................................................................................................. 5
2.2 TV, Touch Screen, Wireless Webcam ............................................................................................................ 6
2.3 Reaching a Room ................................................................................................................................................ 6
2.4 Finding the IP address of a HHO unit ............................................................................................................ 7
2. 5 Capabilities and Performances ...................................................................................................................... 8
Connecting to the Web Console ...................................................................................................... 93
3.1 Connect via Ethernet Interface ....................................................................................................................... 9
3.2 Connect via Wireless Interface (HHO+ only) .............................................................................................. 9
Using the Web Console .................................................................................................................. 114
Configuring Huddle Hub One ......................................................................................................... 135
5 .1 Huddle Hub ......................................................................................................................................................... 13
5 .2 Room .................................................................................................................................................................... 13
5 .3 Welcome Screen ............................................................................................................................................... 14
5 .4 Webcam ............................................................................................................................................................... 1 7
5 . 5 TV ........................................................................................................................................................................... 1 7
5 . 6 Network ............................................................................................................................................................... 1 8
5 . 6 .1 Wired .......................................................................................................................................................... 1 8
5 . 6 .2 Wireless (HHO+ only) ............................................................................................................................. 1 9
5 . 7 Update .................................................................................................................................................................. 24
5 . 8 Advanced ............................................................................................................................................................. 2 5
5 . 9 System Status ................................................................................................................................................... 2 6
Appe ndice s .................................................................................................................................... 276
6 .1 Wi-Fi Regions, Channels and Fre q uencies (HHO+ only) ....................................................................... 2 7

Page 2Huddle Hub Configuration Guide
6 .2 Restore and Reset procedures ...................................................................................................................... 2 7
6 .3 Default values .................................................................................................................................................... 2 8
Inde x ....................................................................................................................................................... 30

Page 3Huddle Hub Configuration Guide
1 Introduction
1.1 Huddle Hub
Huddle Hub™ product family is the answer to the needs of modern teamwork, which is increasingly based
on content presentation and video-conference. Thanks to Huddle Hub, these activities can be performed
everywhere in your organization, in traditional meeting or huddle rooms, but also in offices, open-space
areas, or even lounges. Every place in your company / organization - whether AV equipped or not - can be
used as a huddle room:
· Taking advantage of existing large displays and webcams, but also using only individual devices. Or
combining the two.
· With no cables for the TV, and no cables for the webcam.
· Experiencing a smooth integration between Huddle Hub and your favorite video-conference software.
The Huddle Hub unit is currently available in two versions:
Product name
Short name used
in the manual
Connectivity
Huddle Hub One
HHO
Wired
Huddle Hub One+
HHO+
Wired + Wireless
When this guide refers generically to HHO, it means any possible model, while HHO+ means specifically
Huddle Hub One+.
A companion app (HHApp) is available for Windows, MacOS, Android and iOS. On laptops and PCs
presentations can be sent or received with any recent version of the Chrome, Firefox or Edge browsers. A
stand alone version of the audio/video Huddle Hub Driver (HHDriver) is available for Windows and MacOS.
On laptops and PCs, both Browser (+ HHDriver) or HHApp are the available options for using the wireless
camera feature.
Client type
Presentation
Wireless Camera
Windows
Browser or HHApp
Browser (+ HHDriver) or HHApp
MacOS
Browser or HHApp
Browser (+ HHDriver) or HHApp
Android
HHApp
not available
iOS
HHApp
not available

Page 4Huddle Hub Configuration Guide
1.2 Documentation
HRT provides a thorough and exhaustive documentation, consisting of the following manuals:
· Quick Start Guide : a very short guide that contains the essential steps to start using HHO. Available in
the box of the product and in the support section of HRT website (www.hrt.website).
· Specification, Safety and Conformity : describes all the technical specifications, the safety
precautions and the conformity of HHO to national/internationals rules and certification requirements.
Available in the box of the product and in the support section of HRT website (www.hrt.website).
· User Guide : shows the user how to use and get the most from Huddle Hub App. Available in the
support section of HRT website (www.hrt.website).
· Installation Guide : from unpacking to deployment, a short guide to install your HHO unit and choose
among different network configurations. Available in the support section of HRT website
(www.hrt.website).
· Configuration Guide : directed to IT Managers or IT staff members, it explains how to configure HHO
to better suit the company needs. Available in the support section of HRT website (www.hrt.website).
· Network Security Guide : contains recommendations for the IT Manager or Network Security
Manager, aimed at designing and implementing a secure deployment of HHO units in the organization’s
infrastructure. Available in the support section of HRT website (www.hrt.website).
· FAQ : the support section of HRT website (www.hrt.website) contains also a dynamically updated
knowledge base with the answer to the Frequently Asked Questions.
Before consulting our documentation, please check that the product version printed on the cover page of
your manual matches your HHO and HHApp versions, and that the manual version is the latest one.
Manual numbering follows the following scheme:
<Manual name> <Product version> - <Manual version> . pdf
For example, "User Guide 4.0-1.pdf" means that this version of the User Guide covers all product versions
starting with "4.0" (e.g. 4.0.1, 4.0. 5 etc) and it ' s version 1 of the manual itself.
HRT supports only the latest release of its software, which is always available free of charge. Users and IT
Managers are invited to keep their HHApp, HHDriver and HHO units up to date, and to download the most
recent version of the manuals from the support section of HRT website.

Page 5 Huddle Hub Configuration Guide
2 Understanding Huddle Hub
2.1 Rooms, Sessions and Roles
Rooms and Sessions
For our purposes, a session is the sitting together of a group of people, with the intent of either making or
assisting to a presentation, or to perform a video-conference.
A session happens in a room which usually corresponds to a physical place where the HHO unit is plugged
to peripherals (TV and webcam) and the participants meet.
Each room is identified by a name, that can be set to match a specific place (e.g. "Main meeting room", "1st
floor huddle room" etc.) or a group of users it ' s reserved for (e.g. "Marketing dept.", "IT Demo", etc.) or any
other criteria that meets your needs.
A session starts when the first participant connects to a room, and ends when the last participant closes
his connection.
The following example portraits the situation of a company that has two HHO units:
· HHO Ground Floor
o Huddle room 1
· HHO First Floor
o Board room
Passcode
Sessions can be protected with a passcode , which ensures the privacy of your meeting. The passcode is
a 4 digits random number, generated when the session starts, that is visible on the TV screen or in the
toolbar of the participant that started the session or in the one of the participants that already j oined it.
Passcode protection can be disabled.
Roles
During a session, we identify the following roles :
· Participant : anyone who is connected to the session.
· Presenter : any participant who is currently sharing his/her screen with the other participants.
· Viewer : any participant who is receiving the presenters ' screen.
· Host : we call "host" the presenter that starts a video-conference using the Wireless Camera, thus
sharing the VC software screen with the other participants.

Page 6 Huddle Hub Configuration Guide
2.2 TV, Touch Screen, Wireless Webcam
TV Sets and Projectors
In a typical scenario, your HHO unit will be installed in a meeting room, huddle room or another shared
space, and will be connected to a large TV set with an HDMI cable . Switch on your HHO and your TV
and you will see the Welcome Screen , which contains instructions about connecting to that room and
about accessing the session. This Welcome Screen can be customized.
Touch Screen
HHO can be used together with a touch screen, replacing a common HDMI display. In this case, when the
USB out of the touch screen is connected to the USB port of the HHO, the touch surface can be used to
annotate over the presentation and the annotation layer is streamed to the connected participants
devices.
Wireless C amera
HHO can also connect a USB Webcam . The HHO unit will make this webcam available to the HHApp
clients or browser connected to the room, through a virtual camera driver, with no need of any cable.
2.3 Reaching a Room
Whether you want to present your screen to the other participants, or to receive their presentation on your
device, you have to connect to a room . To achieve this, you have to:
1. Connect your device to the same network HHO is connected to.
2 . Select the room you want to use for your presentation.
N et w or k connection
The network to use can be either the company L AN or HHO+ embedded access point ( HHO+ only ).
LAN connection
The task of installing and configuring HHO to make it visible to all users on the L AN is your Network
Administrator’s responsibility. Under this configuration, your device will be able to access HHO through the
standard network configurations you already use to access your company L AN, and when you start your
HHApp, you will see a list of all the available rooms associated with the connected HHO units.
Warning : Although HHO and devices are properly configured to access the same LAN, in complex network
configurations you may experience problem in reaching the active rooms. If this happens, contact your
network administrator or consult the Configuration Guide.

Page 7 Huddle Hub Configuration Guide
Embedded Access Point connection ( HHO+ only )
Y ou can directly connect to your HHO+ unit, provided that you are in the range of its embedded Wi-Fi
access point and that it ' s been configured to allow such a connection. To do so, on your device select the
Wi-Fi name (SSID) of the HHO+ you want to connect to. By default, the SSID is "huddlehub" and the
password is "huddlehub", but they may have been changed (recommended ! ). Ask your Network
Administrator for the HHO+ Wi-Fi credentials .
Using this approach, you can reach only the room that belong to the HHO+ unit you are directly connected
to.
Mixed connection ( HHO+ only )
Both the methods described above can be used at the same time, and any session may have participants
connected either ways.
D isco v erin g the room to connect to
Automatic Discovery Service
If both HHO and your device have been properly configured, at its start HHApp will show the list of the
available rooms. This list is prepared and presented to you through a network discovery service . When
the service is enabled (and allowed by local network configurations), HHApp can automatically search for
HHO rooms on the network.
Manual Search
In some network configurations, the automatic discovery service may not be able to reach all the HHO
units and show all their available rooms. For these cases, HHApp offer a Find Rooms function, that you
can use to reach the rooms through the IP addresses of the HHO units that hosts them (see next chapter
about finding the IP address of a HHO unit).
2.4 F inding the I P address of a HHO unit
There are cases when you need to know the IP address your HHO unit:
· to download HHApp from the unit ;
· to configure HHO unit with its Web Console ;
· to attend a session using your web browser ;
· to connect to a room that cannot be reached through the discovery service .
When HHO is connected to the company L AN, its IP address is either dynamically assigned by the DHCP
server of the network or statically assigned during its configuration.
· If the unit is connected to a TV or a monitor, and no presentation is in progress, you can read its IP
address on the welcome screen. HHO+ units may have two IP addresses: one for the wired connection

Page 8 Huddle Hub Configuration Guide
and one for their embedded Wi-Fi network adapter.
· If other participants already entered that room, you can ask them to read the IP address they are
connected to ( ⁝ > Settings > Room info ).
· If none of the previous methods is possible, you have to contact your Network Administrator to get the
IP address of the HHO unit you want to connect to.
2.5 Capabilities and P erformances
HHO is capable of amazing performances. However, what you are actually able to do with it depends on
the unit type, on its configuration, on the IT infrastructure it ' s inserted into, and on the performances of the
computer and devices used as clients.
The following table summarizes the capabilities of the different models in different configurations:
Unit
type
Operation
mode
Wi-Fi
AP
Wireless
presentation
quality
Wireless
camera
quality
Room
max
users
Room
max
presenters
HHO
Huddle
N/A
1080p, 30fps
720p, 30fps
12
6
Meeting
N/A
1080p, 30fps
720p, 30fps
64
4
Auditorium
N/A
720p, 10fps
-
150
1
HHO+
Huddle
enabled
1080p, 30fps
720p, 30fps
12*
6
Meeting
disabled
1080p, 30fps
720p, 30fps
64
4
Auditorium
disabled
720p, 10fps
-
150
1
* Max 4 users and 4 presenters when HHO+ Wi-Fi Access Point configured at 2 .4GHz