Billi Alpine User manual

User guide
Billi Alpine

2
User guide
Billi Alpine.
Contents
Warnings & Important information ........2
General Maintenance .....................3
Features and Modes......................4
Options & Operation . . . . . . . . . . . . . . . . . . . . . . 5
Dispenser Icon Codes.....................6
Filtration Information .....................7
Changing the filter .......................8
Service Support .........................9
Warranty ...............................10
Warnings & Important information
– For continued safety of this appliance it
must be installed, operated and maintained
in accordance with the manufacturer's
instructions.
– Your appliance should be installed by
a suitably qualified tradesperson.
– For correct operation of this appliance
it is essential to observe the instructions
as outlined in this booklet.
– Do not use this appliance with water that
is microbiologically unsafe or with water
of unknown quality without adequate
disinfection before or after the system.
Systems certified for cyst reduction may
be used on disinfected water that may
contain filterable cysts.
– Filter replacement must be performed
at intervals of not more than 6 months.
– Use this appliance only as directed
in these instructions and only for its
designed purpose.
– This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities,
or lack of experience and knowledge,
unless they have been given supervision or
instruction concerning use of the appliance
by a person responsible for their safety.
– This appliance is not suitable in an area
where a water jet could be used.
– Children should be supervised to ensure
that they do not play with the appliance.
– DANGER: The operation of the thermal
cut-out indicates a possibly dangerous
situation. Do not reset the thermal cut-out
until the water heater has been serviced
by a suitably qualified person.
– WARNING: Do not connect any restrictor
or pressure relief device to the vent pipe
of this water heater if installed.
– If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent or similarly qualified persons in
order to avoid creation of a hazard.

– New hose sets supplied with the appliance
are to be used. Old hose sets should not
be re-used.
– Billi hose sets as supplied with the appliance
are to be used. Old or other manufacturer’s
hose sets should not be re-used.
– If the appliance is located where the
ambient air temperature could fall below
4°C when the heater is not in use, do not
turn o the power supply to the appliance.
This safeguard does not oer the same
protection to the connecting pipework
and fittings.
– The ambient temperatures this unit should
operate within are 4°C to 45°C.
– Turn o power to unit, by unplugging
the power cord from the power point,
if water supply is turned o
Caution and safety
Boiling water is dangerous and can cause
severe burns, particularly with young children.
Boiling water must always be handled with
caution. Use this appliance only as directed
in these instructions and only for the purpose
for which it has been designed. Your Billi
Alpine is designed to be safe and practical.
In an environment with young children,
it is recommended that the boiling water
safety switch is activated.
The following safety features have been
included:
– Ergonomic levers, or sensitive touch
panel control water flow
– Levers/touch activations located safely
above water outlet.
– Smooth electronically controlled boiling
water flow rate. Flow is briefly reduced as
water first enters cup to prevent splashing.
– Dispenser remains cool to touch.
– Childproof safety switch.
– Boiling water Safety Isolation mode.
General Maintenance
Your Billi Alpine has been designed to require
minimal maintenance other than replacement
of filter cartridges. During each filter change,
check all water connection fittings for signs
of leakage. Check all tubing for any signs of
damage. Check the cupboard area around
the base of unit for any signs of moisture.
Ensure side vents of the under bench module
are kept clear and airflow is not obstructed.
Restricted airflow will cause inecient
operation of the refrigeration system.
—Cleaning the dispenser
Your Billi Alpine Dispenser is fabricated
from robust metal with a tough protect
chrome plating. Care of dispenser is as
with any chrome plated tapware. Avoid using
abrasive cleaners. Wipe clean using a damp
cloth. Use of a non-solvent, non-smearing
cleaner such as Windex is recommended.
Do not pour water over dispenser.
Cupboard ventilation requirements
Your Billi Alpine underbench module requires
no cupboard ventilation but requires air space
around the unit of 25mm. Care should be
taken when using the cupboard space,
to avoid stretching or damaging plastic
pipe work. Check fittings and tubing at each
filter change for signs of damage or leakage.
Always ensure access to power switch
and water supply tap is not restricted.
3
User guide
Billi Alpine.

User guide
Billi Alpine.
Features and Modes
—Dispenser Swivel
The Alpine dispenser incorporates a swivel
function, allowing the dispenser to be swung
out of the way if more sink space is required.
A central position stop provides positive
location during normal usage.
—Billi Alpine 125 Dual Temp Dispenser
The Billi Alpine 125 dispenses both chilled
and ambient filtered water. This system
will never run out of filtered water.
—Adjustable chilled water temperature
The chilled water delivery temperature can
be adjusted to suit your preference. The blue
control knob, located on the front of the Chiller
Module, can be adjusted if a cooler or warmer
temperature is required.
—Safety Timeout
Your Billi Alpine incorporates a water delivery
Safety Timeout to prevent an uncontrolled flow
of water. Water flow stops automatically after
a set time interval. Flow can be started again
by releasing and pressing the dispenser lever.
Chilled water timeout – 1 minute;
Ambient water timeout – 1 minute
—Holiday mode (Alpine 125 Only)
Holiday Mode is provided to save energy
when the unit will not be used for long periods.
In this mode both the water chiller and water
heater are disabled and the unit will use very
little power. Pressing the Pressure Relief
button places the unit in Holiday Mode.
The unit will exit Holiday Mode if either the
power is turned o then on or if any of the
tap levers are pressed. The Self Learning
Timer will ignore user behaviour while the
unit is in Holiday Mode and resume normal
operation when the mode is terminated.
Holiday Mode is indicated by the moon
& star icons.
—Standby Mode (Alpine 125 Only)
Standby operation may be optionally
enabled to reduce power consumption.
In standby mode the cold water set point
is increased to 18°C. When enabled, standby
is invoked after two hours from the time
of last use. When a tap lever is pressed in
standby no water is dispensed. The indicators
will flash to indicate the water is not ready.
The tap lever can be repressed to dispense
water. To activate, refer to Options.
4

5
User guide
Billi Alpine.
Options and Operation
Alpine 060 & 120 Models
—Slimline Dispenser
To dispense chilled filtered water either
gently push the lever back or pull it forwards.
The lever will automatically return to the
o position. The spout can be swiveled
to suit your installation.
Alpine 125 Models
When lifted the levers will latch for continual
delivery, released with a light press.
—To enter the options mode:
1. Turn on the unit and wait for normal
operation (icons are both illuminated
constantly).
2. Push both the hot and cold levers
down & then while holding the two
levers down press the safety switch
at rear of tap. Hold both levers and
safety switch for 3 seconds.
3. Icons will flash yellow.
4. Release both the levers & safety switch.
5. Unit is now in options mode.
6. If you wish to change or set the safety
switch mode, follow the safety switch
settings procedure below. If you wish
to change or activate the power saving
mode follow the power save mode
settings procedure below.
—Power save mode settings
(EcoIntelligence, standby or on 24/7)
The Green icons on the tap indicate the
power save level that is selected. To change or
activate a setting press and release the cold
lever to scroll through the following options;
– Blue Icon Blinking: indicates Standby Mode
is enabled.
– Blue Icon On: indicates system is in 24 hour
continuous mode.
To save new setting and exit Options Mode,
press the safety switch and release. Wait 10
seconds for unit to return to normal operation.

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User guide
Billi Alpine.
Dispenser Icon Codes for Alpine 125 only
Orange dot.
Flashes when filter change due. On constant when overdue.
Green leaf illuminated.
Green moon & stars flashing.
In standby mode.
Green moon & stars illuminated.
In holiday mode.
Blue dot.
Flashes when Chilling. On constant when chilled water ready.
White dot.
On constantly.
Blue & white dots will flash yellow if the unit goes into fault.
Dispenser Icon codes
Blue
White
Blue
White
Blue
White
Orange
Orange
Normal operation
Normal operation
Operating temperatures
of hot and cold water not
yet reached
System in holiday or
standby mode or o
Unit in fault mode

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User guide
Billi Alpine.
Billi Filter Cartridges
The Bill Alpine is fitted with single dual action
filter incorporating sediment and chemical
removal elements. All Billi Alpine filters are
manufactured using bacteria and biofilm
resistant materials for improved water quality.
Premium filters provide better tasting
water due to the high quality, carbon
chemical removal filter. Sub micron rated,
these filters have excellent chemical
absorption, removing or reducing chlorine,
volatile organic compounds (VOCs), chemicals,
tastes and odours. Use only genuine filters as
designed for this system. All drinking water
filtration systems should be flushed after
a period of non-use. If your Billi Alpine has
not been used for a period of 48 hours or
more, operate the lever and run water
for 1 minute then release the lever.
—Replacement of Billi Filter Cartridge
Periodic replacement of your Bill Alpine
Filter Cartridge is necessary to maintain
the cleanliness of your drinking water.
Billi recommends a filter replacement
every 6 months. A replacement filter
change service is available. If you wish
to install the replacement filter cartridges
yourself, your Billi representative will
provide genuine Billi replacement filter
cartridge sets.
Filter
Type
Order
Part No. Suits Micr. Filters Sediment Chlorine VOCs Chemicals
Taste
Odour
Fluoride
Minerals
Expected
Life
Prem. 990413 Billi
Alpine sub Single Slight 6 - 12
months
Stand. 990402 Billi
Alpine 5Single 6 - 12
months
Billi Filter Cartridges – Reduces & Removal

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User guide
Billi Alpine.
Filter removal and
replacement instructions
Important note: Please ensure you remove the
foam packing under the filter before installing.
1. Remove the front panel.
2. Place the unit in Holiday Mode by
pressing the Pressure Relief button once.
The lights on the dispenser will alternate
and then go o
3. Hold filter and swing towards you slowly.
The top of the filter is in a hinged cradle
assembly. It should stop after approximately
30 degrees of travel.
4. The filter can now be released from the
holding cradle by pulling down on the filter.
5. Take care not to spill water in the base of the
tray. If so wipe gently with absorbent paper.
6. Install new filter into the same location
by pushing all the way up into the cradle.
7. Push filter back into the unit until it locks
into place. Power light should come back on.
8. Lift cold lever for the levered style taps
or touch and hold the blue icon for the
touch activated taps and run until water
flow stops. Close cold lever, or remove
your finger from the blue icon and wait
for 10 minutes.
Lift cold lever or touch and hold again and
run until water stops. Close cold lever or
remove your finger from the blue icon.
9. Check for any leaks from around the
filter, hosing or pipeworks.
10. Replace the front cover.

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User guide
Billi Alpine.
Thank you for choosing to install a
Billi Alpine Drinking Water Appliance.
Your Alpine is manufactured to exacting
standards using high quality materials
and with proper maintenance and care,
should function for many years.
For information on our filtration
and service contract please contact
Billi Head Oce on 1800 812 321
or email us at [email protected].
For technical support please call
1800 812 321 and speak to one of
Billi’s experienced technician’s.
To book a service call out request
a filter change or please contact
the Billi Service Centre on
1800 812 321 or book online
at www.billi.com.au/Service-Centre
Filter cartridges are also
available for purchase online
at www.billi.com.au/Buy-Filters.

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User guide
Billi Alpine.
Warranty
Subject to the warranty exclusions set
out below, if a defect in a new product
supplied by Billi Pty Ltd (ACN 124 066 717)
("Billi") and purchased by you ("customer")
from a reseller authorised by Billi occurs
within 24 months of the date of purchase of
the product as a result of defective materials
or defective manufacture by Billi, and Billi
receives a written claim (containing details
of the product defect together with a receipt
from the reseller of the products showing the
date of purchase of the products, or such other
proof of purchase and the date of purchase as
Billi may accept) within 25 months of the date
of purchase, Billi shall, at its discretion:
a) direct an accredited service provider to
attend the customer's premises (provided
that the premises are located within
Australia) and repair the defect free of
charge; but if the customer's premises
are located more than 25 kilometres
from one of Billi's authorised service
agent's locations then the customer will
be liable for any increased freight costs,
fees, charges or levies Billi may incur as a
result of fulfilling its obligations under this
paragraph a) of this Product Warranty; or
b) direct the customer to return the
product to Billi so that Billi may provide
a replacement product free of charge.
If Billi elects to do this, Billi will also
pay the necessary freight charges, and
the customer will pay for the removal of
the product and the costs of reinstalling
the replacement product.
Any product replaced or repaired under
this Product Warranty will be covered by the
product's remaining warranty period, or three
months, whichever is greater. If the product
or any part thereof is replaced by Billi under
this Product Warranty, all of the right, title and
interest in and to the replaced product or part
shall vest in Billi upon it being replaced.
—Warranty exclusions
1. Billi shall not be liable under this Product
Warranty:
a) unless the product was installed correctly
and as per the installation instructions
supplied with the product;
b) if the defect is contributed to or caused
by any improper usage of the product or
usage of the product for purposes other
than that for which the product was
designed or intended;
c) if the defect occurs wholly or partially
as a result of any act or omission by the
customer, or any person other than Billi;
d) if the product is subject to misuse,
neglect, accident or abuse or the
customer continues to use the product
after the defect becomes apparent;
e) if the product is damaged as a result of
poor water quality;
f) if the product is repaired, or any attempt
to repair the product is made, by anyone
other than an authorised repairer of the
products acting at Billi's direction; or
g) if the product is altered or modified in
any way unless such modification has
been approved in writing by Billi.
2. Notwithstanding anything to the contrary,
filters are not covered by this (or any other)
Product Warranty.

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User guide
Billi Alpine.
—Limitation of liability
3. Except for the Product Warranty set
out above, and except for any liability
in connection with the supply of goods
imposed on Billi by the Trade Practices
Act 1974 (Cth) and other similar state
and territory legislation (including for
breach of implied conditions and warranties)
which cannot, or which can only to a limited
extent, be lawfully excluded, all liability
of, and conditions and warranties relating
to the supply of the products by, Billi are
hereby expressly excluded. Any such liability
which cannot be lawfully excluded is limited,
at Billi's option, to any one or more of the
following:
a) the replacement of the goods or the
supply of equivalent goods;
b) the repair of the goods;
c) the payment of the cost of replacing the
goods or of acquiring equivalent goods; or
d) the payment of the cost of having the
goods repaired.

As Billi (UK) LLP has a policy of continual improvement, all details
are subject to change without notice. All goods are sold subject to our
published terms and conditions.
Billi is a registered trademark.
© 2019
Billi (UK) LLP
6b Central Avenue
St Andrews Business Park
Norwich
NR7 0HR
[phone]
[email protected]
www.billi-uk.com
London Showroom:
Synergy London
15 Dufferin Street
London
EC1Y 8PD