Bissell 2X User manual

What’s in the Box? .........................................................3
Assembly..............................................................................3
Filling the Formula Tank.............................................4
Cleaning Carpets and Area Rugs........................ 5
Cleaning with Hose and Tools................................ 7
Emptying the Dirty Water Tank............................9
After-Cleaning Care......................................................9
Replacing the Belts and Brush Rolls................10
Troubleshooting...............................................................11
Limited Warranty...........................................................12
Product Overview
1. Upper Handle
2. Spray Trigger
3. Cord Clip
4. Easy Fill / Formula Cap
5. Clean Water Tank
6. Carry Handle
7. Cleaning Mode Switch
8. Power Button
9. Dirty Water Tank
10.Float Stack
11. CleanShot® Button
12. Recline Pedal
13. Belt Access Door
14.Nozzle
15. Foot
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PROHEAT 2X® REVOLUTION® PET
UPRIGHT CARPET CLEANER
MODEL 3631F
7
11
12
1
3
5
9
10
13
14
15
4
2
6
8

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Handle
(screw attached)
Base & Dirty
Water Tank
Clean Water
Tank
Carry
Handle
Trial
Formula(s)
Accessory
Bag & Hose
Tools
(vary by model)
What’s in the Box?
Standard accessories may vary by model.To identify what should be included with your purchase,
please refer to the “Carton Contents” list located on the carton top flap.
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING YOUR APPLIANCE.
When using an electrical appliance, basic precautions should be observed, including the following:
WARNING TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:
• This appliance is not intended for use by persons
(including children) with reduced physical, sensory
or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a
person responsible for their safety.
• Children should be supervised to ensure that they do
not play with the appliance.
• Unplug from electrical socket when not in use, before
cleaning, maintaining, or servicing the appliance, and
if your appliance has an accessory tool with a moving
brush, before connecting or disconnecting the tool.
• Do not immerse in water or liquid.
• Keep hair, loose clothing, fingers, and all parts of
body away from openings and moving parts of the
appliance and its accessories.
• Do not immerse. Use only on surfaces moistened by
the cleaning process. Use only BISSELL® cleaning
products intended for use with this machine.
• Use only the type and amount of liquids specified
under the operations section of this guide.
• Use only on carpet moistened by the cleaning process.
• Liquid must not be directed towards equipment
containing electrical components.
• If the supply cable is damaged, it must be replaced
by the manufacturer, its service agent or similarly
qualified person in order to avoid a hazard.
• Do not run appliance over cable.
• Do not use with damaged cable or plug.
• Do not pull or carry by cable, use cable as a handle,
close door on cable, or pull cable around sharp edges
or corners.
• Keep cable away from heated surfaces.
• Do not leave appliance when plugged in.
• Always connect to a properly earthed electrical
socket. Do not modify earthed plug.
• Always install float before any wet pick-up operation.
• Plastic film can be dangerous. To avoid danger of
suffocation, keep away from children.
• Use only as described in this user guide.
• Use only manufacturer’s recommended attachments.
• If appliance is not working as it should, has been
dropped, damaged, left outdoors, or dropped into
water; do not attempt to operate it and have it
repaired at an authorised service center.
• Do not put any object into openings.
• Do not use with any opening blocked; keep free of
dust, lint, hair, and anything that may reduce air flow.
• Use extra care when cleaning on stairs.
• Do not use to pick up flammable or combustible
liquids, such as petroleum, or use in areas where they
may be present.
• Do not pick up toxic material (chlorine bleach,
ammonia, drain cleaner, etc.).
• Do not use appliance in an enclosed space filled with
vapours given off by oil-based paint, paint thinner,
some moth-proofing substances, flammable dust, or
other explosive or toxic vapours.
• Do not pick up hard or sharp objects such as glass,
nails, screws, coins, etc.
• Do not pick up anything that is burning or smoking,
such as cigarettes, matches or hot ashes.
• Do not use without filters in place.
• Use indoor only.
• To unplug, grasp the plug, not the cable.
• Do not handle plug or appliance with wet hands.
• Turn OFF all controls before unplugging.
SAVE THESE INSTRUCTIONS
ORIGINAL INSTRUCTIONS.
FOR OPERATION ON A 220-240 VOLT A.C. 50-60 HZ POWER SUPPLY ONLY.
THIS MODEL IS FOR HOUSEHOLD USE ONLY.
IMPORTANT INFORMATION
• Keep appliance on a level surface.
• If your appliance has a motorised brush roll, do not leave machine running in the same spot without the handle
fully upright.
• To reduce the risk of a leaking condition, do not store unit where freezing may occur. Damage to internal
components may result.
IMPORTANT SAFETY INSTRUCTIONS
Assembly
1. Insert handle at
the top of the base
until it clicks into
place.
2. Align carry handle with slots on either side of
base until it clicks into place. Use a Phillips-head
screwdriver to insert screw (taped to handle).
3. Align the clean water
tank with grooves and
slide into place.
SYMBOL EXPLANATION
Caution.
Read operator’s manual.
Risk of fire.
Risk of electric shock.
Do not expose to rain.
Store indoors.
Do not overwet carpet. Use only
on carpet moistened by the
cleaning process.
SYMBOL EXPLANATION
Use only BISSELL® cleaning
formulas intended for use with
this machine.
Disconnect power before
servicing.
Protection against moving parts.
Risk of automatic start-up.
Use warm water, temperature
up to 60°C.
Check the manufacturer’s tag
before cleaning textile. “W” on
the tag as shown means you can
use your cleaner.
SYMBOL EXPLANATION
Lock.
Do not freeze.
This symbol on the product and/
or accompanying documents
means that used electrical and
electronic products should not
be mixed with general house-
hold waste. For proper treat-
ment, recovery and recycling,
please take this product to des-
ignated collection points. Please
contact your local authority for
further details of your nearest
designated collection point.
Required for Assembly
Phillips-head Screwdriver

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NOTICE BISSELL ANTIBACTERIAL formula is only for BISSELL machines with Easy Fill System.
WARNING To reduce the risk of fire and electric shock due to internal component damage, use only BISSELL
cleaning formula intended for use with this machine.
Important:
• Remove any solids and use a dry vacuum cleaner before using your carpet cleaner.
• To prevent damage to Berber carpets, avoid repeated strokes in the same area. Before cleaning
area rugs and upholstery, check the manufacturer’s tag and test an inconspicuous spot for
colourfastness. We do not recommend deep cleaning delicate, silk, wool, antique, or area rugs
without a manufacturer’s tag.
• Stay off carpet until dry.
1. Plug into a properly
grounded outlet. Select
cleaning mode using chart
below. Press power button to
turn the machine ON.
2. Press recline pedal. Hold
spray trigger for 10 seconds to
wet brush roll.
Note: Keep foot of carpet
& upholstery cleaner
perpendicular to rug’s edge
to prevent damage.
3. Make passes based on
your selected cleaning mode
(see chart below). When
finished, turn machine OFF.
Cleaning Modes & Instructions
MAX or DEEP Clean Mode
Delivers a deep clean to your
dirtiest carpets.
Suggested Pace:
1m per 5 seconds
1. Hold spray trigger
• One pass forward
• One pass back
2. Release spray trigger
• One pass forward
• One pass back
MAX or DEEP Clean Mode with
BISSELL® ANTIBACTERIAL
Formula
Suggested Pace:
1.5m per 5 seconds
1. Hold spray trigger
• One pass forward
• One pass back
• One pass forward
2. Release the spray trigger
• One pass back
Express Clean Mode
Provides a lighter clean that
dries in about 30 minutes.
Suggested Pace:
30cm per second
1. Hold spray trigger
• One pass forward
• One pass back
2. Release spray trigger
• One pass forward
• One pass back
3. With trigger released, make
passes until little water comes
through the nozzle.
Note: MAX or DEEP Clean Mode needs an estimated 8 hours to dry. Use a fan in the room or near the
carpet to expedite the drying process Express Clean Mode will not fill the dirt as quickly as MAX or
DEEP Clean Mode.
Cleaning Carpets and Area Rugs
Visit global.BISSELL.com for helpful how-to carpet cleaning videos.
1. Lift clean water tank up to
remove from the machine.
Unscrew the cap.
2. Use MAX/DEEP Clean or
Express Clean lines for regular
formula. Use lines for
ANTIBACTERIAL formula.
3. Fil tank with warm tap water
(140°F/60°C MAX) to the
WATER line. Do not use boiling
water. Do not heat water or
tank in microwave.
4. Add cleaning formula.
Regular and trial-size formula:
Add formula to FORMULA line.
Optional: Add 60 mL of OXY
Boost. OXY Boost is not
compatible with
ANTIBACTERIAL formula.
ANTIBACTERIAL
formula: Twist yellow cap
back onto tank. Firmly insert
formula bottle into cap on
tank and squeeze until formula
reaches the line.
5. Screw cap back on if needed
and slide tank into place.
*Compatible BISSELL formulas include: Pro Stain & Odour, Pet Stain & Odour, Stain & Odour, Ambipur Blossom & Breeze, Pet Urine
Eliminator + Oxy, Allergen, Wash & Remove + Antibacterial, Oxy Boost
Pretreat spots and
stains to improve
carpet cleaning
performance.
Keep plenty of
BISSELL cleaning
formulas on hand
so you can clean
whenever it fits
your schedule.
Add Boost carpet
cleaning formula
enhancers to any
formula to increase
its effectiveness.
Note: It is common to refill the clean water tank and empty the dirty water tank multiple times
throughout your cleaning process. Room size and the speed at which you clean are both factors that
affect how often the tank may need to be refilled and/or emptied.
NOTICE To ensure compatibility with your carpet, carpet dyes, upholstery, and upholstery dyes always test your
cleaner first in an inconspicuous area for colourfastness.
This machine is compatible with BISSELL® formulas made for upright carpet cleaners.
Always use genuine BISSELL formulas in your machine. Other formulas may harm the machine
Note: Fill with warm (140°F/60°C MAX) tap water and add the appropriate BISSELL® formula.
Do not use boiling water. Do not heat water or tank in microwave.
CONTINUED ON NEXT PAGE
Filling the Formula Tank
For your best clean, use BISSELL Formula, Pretreat, and Boost.
Scan the QR code or visit global.BISSELL.com for more.

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Cleaning Carpets and Area Rugs (continued)
1. Lift accessory hose door
toward the machine to open.
2. Insert hose and snap into
place with coloured release
clip facing away from machine.
3. Attach tool to end of hose.
Deep Stain Tool; 7cm, 10cm and 15cm Tools; and Spraying Crevice Tool
1. Point tool about 2 cm above
spot or stain and press trigger.
Deep Stain Tool: Set tool
directly on surface and
pull trigger. Keep tool in
contact with carpet to
avoid over-spraying.
2. Release spray trigger and
gently scrub the stain.
3. Suction stain by placing tool
on surface and slowly moving
backwards.
3-in-1 Stair Tool
a
bc
1. Twist tool to desired
position. The downward facing
edge is the active cleaning
mode.
2. Use to clean stairs three ways:
a. Flat edge: stair tread
b. Indented area: outer corner
c. Pointed edge: inner corner
3. Point tool about 2 cm above
stain and press trigger. Suction
stain by placing tool on surface
and slowly moving backwards.
Cleaning with Hose and Tools
Tools vary by model. Visit global.BISSELL.com for additional tools.
WARNING To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting.
Using CleanShot® Pretreater on Tough Stains and Messes
1. With machine reclined, press
the CleanShot button with
your foot. The button will turn
green and show an “I” when it
is on. Spray will continue until
turned off.
2. Maneuver machine and
spray until stain is completely
soaked.
3. Press the button with your
foot to turn OFF. The button
will turn red and show an “O”.
Let soak for 5 minutes.
4. Move machine over stain to
extract. Continue cleaning per
instructions above.
Note: It is common to refill the clean water tank and empty the dirty water tank multiple times
throughout your cleaning process. Room size and the speed at which you clean are both factors that
affect how often the tank may need to be refilled and/or emptied
CONTINUED ON NEXT PAGE

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1. Press tank handle
and tilt tank toward
you. Grab handle
and tank with both
hands and pull up
and away to remove.
2. Empty tank. Quick empty: Pull rubber tab and tilt to
pour. When closing, ensure tab is sealed tight.
Final clean and rinse: Unscrew ring at bottom of tank.
Remove and rinse float stack. Reinstall float stack by
aligning arrows and lock into place. Twist and lock ring to
keep water from leaking.
3. Clean red
filter below
tank by
wiping off any
remaining dirt
or debris.
Important:
The float stack
prevents your
dirty tank from
overflowing.
Emptying the Dirty Water Tank
For more helpful tips, check out global.BISSELL.com.
Note: It is common to refill the clean water tank and empty the dirty water tank multiple times
throughout your cleaning process. Room size and the speed at which you clean are both factors that
affect how often the tank may need to be refilled and/or emptied.
Cleaning with Hose and Tools (continued)
Stain Trapper Tool
1. Point tool about 2 cm above
spot or stain and press trigger.
Suction stain by placing tool
on surface and slowly moving
backwards.
2. To empty tool tank, rotate
clockwise. Pour dirty liquid
into sink or toilet and rinse.
Allow time to air dry.
3. Reattach tank by lining up
grooves and twisting into place.
2-in-1 Upholstery Tool
Dry
Suction
Channel
Wet
Suction
Channel
Switch between dry
and wet settings.
Turn machine ON.
Dry Cleaning
Vacuum up debris from
carpet or upholstery.
Wet Cleaning
1. Hold down trigger to activate spray.
2. Release trigger and suction up the stain.
Emptying the Dirt Bin
1. Twist dirt bin to open. Empty debris into a garbage bin.
2. Rinse dirt bin. Let dry completely before reinstalling.
Rinsing the Machine
1. Rinse out the clean water tank to remove formula. Fill tank with warm tap water. Twist cap back
on tightly.
2. Turn machine ON and press trigger for 15 seconds while making back and forth passes on a section
of carpet. Release the trigger and extract the water. See above to clean the dirty water tank.
Cleaning the Brush & Nozzle
1. Press two release buttons
and lift up to remove cover.
2. Rinse the nozzle. Use the
clean out tool to unclog debris.
Use the comb to brush out
debris from the brush rolls.
3. Reinstall cover by pushing
down until both sides click.
After-Cleaning Care

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Replacing the Belts and Brush Rolls
Scan the QR code or visit support.BISSELL.com for videos.
1. Unplug machine and remove
both tanks. Remove nozzle and
brush roll cover (see steps in
“After-Cleaning Care”). Press
recline pedal and lay machine
on its back.
2. Use a flathead screwdriver
to press into the slot at the
back and then front of the belt
access door. Lift to remove. Use
a Phillips-head screwdriver to
remove the screw under the
wheel, slide down to remove.
3. Lay machine on its back.
Use a Phillips-head screwdriver
to remove the screw on brush
roll endcap.
4. If the gear belt is broken
or if replacing brush rolls,
remove the belt. Be careful
the washers at the end of the
brush rolls do not fall off or
get lost.
5. Align brush rolls with
belt at other end. To ensure
alignment, hold the end of one
brush roll and twist. Check
that washers are in place.
Reassemble the belt and
endcap, securing with screws.
6. If the flat belt is broken,
gently remove. If it needs
replacing for any reason,
remove the gear belt before
removing the flat belt. With
machine on its side, feed the
new belt through opening and
wrap around red pulley.
7. Lay machine on its back.
Stretch flat belt to wrap
around the metal axle.
8. Slide wheel back into slot
and secure with screw.
9. Snap belt access door back
into place.
WARNING To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting.
Troubleshooting
Below are some of the issues you may run into. If you don’t see the
issue you’re experiencing below, visit global.BISSELL.com.
Problem Possible Cause Remedies
Reduced or
no spray
Clean water tank
empty.
Refill tank.
Clean water tank not
seated properly.
Turn power OFF. Remove and reseat tank.
No spray
through
hose & tool
Hose to machine is
not primed or may
have lost prime.
1. With the machine OFF and unplugged, remove nozzle from the
foot. Place a ballpoint pen in black cylinder next to screw. When
water bubbles up, remove pen. Reassemble nozzle and hose.
2. Hold end of hose below water level in tank to prime.
3. With clean water tank full of water, the machine OFF and
RECLINED, press the CleanShot button ON and wait for the
CleanShot to drain for a few seconds to re-prime the machine.
Clean water tank
empty.
Refill tank.
Clean water tank not
seated properly.
Turn power OFF. Remove and reseat tank.
No spray
through
CleanShot
Clean water tank
empty.
Refill the tank.
Clean water tank not
seated properly.
Turn power OFF. Remove and reseat tank.
Machine is not
reclined.
Press the recline pedal and bring the handle down to recline
the machine.
Pump lost prime. With machine OFF and unplugged, remove nozzle from foot.
Place a ballpoint pen in black cylinder next to screw. When
water bubbles up, remove pen. Reassemble nozzle.
CleanShot
sprays when
machine is
OFF
Cleanshot button not
in the OFF position.
Press the CleanShot button to turn it off. The button window
will show the colour red and a “O” symbol when it is in the OFF
position.
Loss of
suction
power
Dirty water tank not
seated properly.
Pick up tank and reseat on machine.
Dirty water tank is full. Empty tank.
Rubber tab on dirty
water tank not
sealed tightly.
Check rubber tab on tank and press firmly on all edges to
secure.
Accessory hose door
not closed tightly.
Check accessory hose door and make sure it is locked into place.
Nozzle clogged from
pet hair or debris.
Use nozzle clean out tool and follow steps on page 10.
Brush roll cover not
snapped into place.
Remove and replace the nozzle and brush roll cover.
No power
Cleaning mode
switch mistaken for
power switch.
Flip power switch on the left side of the machine to turn it ON.
Outlet not active. Try plugging in a different device that uses a grounded outlet
to test for power from the outlet.
Leaking
tank
Tank overfilled. 1. Make sure your tank has the water and formula in it that
you’ve prepared.
2. With cap secured, hold tank at an angle, over a sink or drain,
so any extra water can pour out of the space.
3. Wipe tank dry with a cloth.
Water may be caught
in space between
tank and tank handle.

12 ©2023 BISSELL Inc. All rights reserved.
Part Number 1632204 11/22 RevB
Limited Warranty
This limited warranty is provided by BISSELL® International Trading
Company B.V. (“BISSELL”) and applies in Australia and New Zealand.
It gives you specific rights. It is offered as an additional benefit to
your rights under law. You also have other rights under The Australian
Consumer Law or New Zealand Consumer Laws, whichever applies to
you. You can find out about your legal rights and remedies by contacting
your local consumer advice service. Nothing in this warranty will replace
or lessen any of your legal rights or remedies. If you need additional
instruction regarding this warranty or have questions regarding what it
may cover, please contact BISSELL Consumer Care or contact your local
distributor.
This warranty is given to the current owner of the product with the
original sales receipt. The original sales receipt must include the
product(s) purchased, the date purchased, and which country it was
purchased from new. You must be able to evidence the date of purchase
and show the product was purchased in Australia or New Zealand to
submit a claim under this warranty. You will receive the warranty that is
applicable to the country where your product was originally purchased,
as shown on the original sales receipt. If you use the product outside
of the country where it was purchased, your warranty may be void in
BISSELL’s sole discretion. It may be necessary to obtain some of your
personal information, such as a mailing address, to fulfill the terms of
this warranty. Any personal data will be handled pursuant to BISSELL’s
Privacy Policy, which can be found at global.BISSELL.com/privacy-policy.
Limited Two-Year Warranty
For two years from the date of purchase by the original purchaser,
subject to the *EXCEPTIONS AND EXCLUSIONS identified below,
BISSELL will repair or replace (with new, refurbished, lightly used, or
remanufactured components or products), at BISSELL’s option, free of
charge, any defective or malfunctioning part or product.
BISSELL recommends that the original packaging and original proof of
purchase with the date of purchase and country where purchased be
kept for the duration of the warranty period in case you want to redeem
the warranty during the warranty period. Keeping the original packaging
will assist with any necessary re-packaging and transportation but is not
a condition of the warranty.
If your product is replaced by BISSELL under this warranty, then the
new item will benefit from the remainder of the term of this warranty
(calculated from the date of the original purchase). The period of this
warranty shall not be extended whether or not your product is repaired
or replaced.
*Conditions of Warranty
This warranty applies to products used for personal domestic use
and not commercial or hire purposes. Consumable components and
attachments such as filters, belts, shells, water tanks, scraping strips,
brushes, and mop pads, which must be replaced or serviced by the user
from time to time, are not covered by this warranty.
This warranty does not apply to any defect arising from fair wear and
tear, including but not limited to the battery discharging time shortening
due to the aging or use. Damage or malfunction caused by the user
or any third party whether as a result of accident, negligence, abuse,
neglect, or any other use not in accordance with the user guide is not
covered by this warranty. An unauthorised repair (or attempted repair)
may void this warranty whether or not damage has been caused by that
repair/attempt. Removing or tampering with the Product Rating Label on
the product or rendering it illegible will void this warranty.
Except as set out below, BISSELL and its distributors are not liable for any
loss or damage that is not foreseeable or for incidental or consequential
damages of any nature associated with the use of this product including
without limitation loss of profit, loss of business, business interruption,
loss of opportunity, distress, inconvenience, or disappointment. Except
as set out below, BISSELL’s liability will not exceed the purchase price of
the product.
BISSELL does not exclude or limit in any way its liability for (a) death
or personal injury caused by our negligence or the negligence of
our employees, agents or subcontractors; (b) fraud or fraudulent
misrepresentation; (c) or for any other matter which cannot be excluded
or limited under law.
To make a claim under this warranty contact BISSELL Australia PTY LTD
(details below). Contact BISSELL prior to returning any goods. Where
agreed, BISSELL will reimburse reasonable postage / handling costs
(if any) for returning goods to BISSELL. To claim expenses incurred in
making a claim under this warranty please provide BISSELL with a copy
of the receipt of the expenses by email or post.
For Australian Consumers Only: Our goods come with guarantees that
cannot be excluded under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and compensation for any
other reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
Important Notes
Please keep your original sales receipt. It provides proof of the date of
purchase and where it was purchased in the event of a warranty claim.
See warranty for details.
Please note that using your BISSELL machine outside of its country of
original purchase and/or use with a power converter may damage your
BISSELL machine and damage caused by mismatched power voltage will
not be covered by your warranty.
Please note that putting vinegar, bleach, dish soap, detergent,
homemade soap, and other non-BISSELL products in your BISSELL
machine may damage your BISSELL machine. Damage caused by using
non-BISSELL products in your machine will not be covered by your
warranty.
Consumer Care
If your BISSELL product should require service or to claim under our
limited guarantee, please contact us.
Australia
Telephone: [phone]
Website: BISSELL.com.au
Address: 789 Springvale Road, Mulgrave, Victoria 3170
Email: consumer[email protected]
New Zealand
Telephone: [phone]
Website: BISSELL.co.nz
Address: 789 Springvale Road, Mulgrave, Victoria 3170
Email: consumer[email protected]