Bissell PowerGlide Platinum Vacuum User manual

Safety Instructions
Product view
Assembly
Operations / Special Tools
POWERglide™
USER’S GUIDE
MODEL 3545 SERIES
3
4
5-6
6-8
Routine Maintenance
9-13
Troubleshooting
14
Warranty
16
Consumer Services
15
Replacement Parts
15

Thanks for buying a BISSELL PowerGlide
We’re glad you purchased a BISSELL PowerGlideVacuum.Everything
we know about floor care went into the design and construction of this
powerful, high-tech home vacuuming system.
Your BISSELL PowerGlide is well made, and we back it with a
limited comprehensive two-year warranty.We also stand behind it with a
knowledgeable, dedicated Consumer Services department, so, should you
ever have a problem, you’ll receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876.Today,
BISSELL is a global leader in the design,manufacture, and service of high
quality homecare products like your BISSELL PowerGlide.
Thanks again, from all of us at BISSELL.
Mark J. Bissell
President and Chief Executive Officer
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3
IMPORTANT SAFETY INSTRUCTIONS
■Keep hair, loose clothing, fingers, and all
parts of body away from openings and
moving parts.
■Turn off all controls before plugging or
unplugging vacuum cleaner.
■Use extra care when cleaning stairs.
■ Do not pick up flammable materials (lighter
fluid, gasoline, kerosene, etc.) or use in the
presence of explosive liquids or vapors.
■Do not pick up toxic material (chlorine
bleach, ammonia, drain cleaner, etc.).
■Do not use vacuum cleaner in an enclosed
space filled with vapors given off by oil
base paint, paint thinner, some moth
proofing substances, flammable dust, or
other explosive or toxic vapors.
■Do not pick up hard or sharp objects such
as glass, nails, screws, coins, etc.
■Do not pick up anything that is burning
or smoking, such as cigarettes,matches,or
hot ashes.
■Do not use without dust bag and/or filters
in place.
■Use only on dry, indoor surfaces.
■Keep appliance on a level surface.
■Do not carry the vacuum cleaner while it
is running.
SAVE THESE INSTRUCTIONS
FOR FUTURE USE.
When using an electrical appliance,
basic precautions should be observed,
including the following:
READ ALL INSTRUCTIONS
BEFORE USING YOUR
UPRIGHT VACUUM.
Always connect to a polarized outlet (left slot is
wider than right). Unplug from outlet when not
in use and before conducting maintenance.
WARNING:To reduce the risk of
fire, electric shock, or injury:
■Do not modify the polarized plug to fit a
non-polarized outlet or extension cord.
■Do not leave vacuum cleaner unattended
when it is plugged in.
■Unplug from outlet when not in use and
before servicing.
■Do not use outdoors or on wet surfaces.
■Do not allow children to operate vacuum
cleaner or use as a toy.
■Close attention is necessary when used by
or near children.
■Do not use for any purpose other than
described in this User’s Guide.
■Use only manufacturer’s recommended
attachments.
■ Do not use with damaged cord or plug.
■If appliance is not working as it should,
has been dropped, damaged, left outdoors,
or dropped into water, return it to a
service center.
■Do not pull or carry by cord, use cord as a
handle, close a door on cord, or pull cord
around sharp edges or corners. Do not run
appliance over cord. Keep cord away from
heated surfaces.
■Do not unplug by pulling on cord.To
unplug, grasp the plug, not the cord.
■Do not handle vacuum cleaner or plug with
wet hands.
■Do not put any object into openings. Do
not use with any opening blocked; keep
openings free of dust, lint, hair, and
anything that may reduce air flow.
THIS APPLIANCE HAS A
POLARIZED PLUG.
To reduce the risk of electric shock, this
appliance has a polarized plug (one blade is wider
than the other).This plug will fit in a polarized
outlet only one way. If the plug does not fit fully in
the outlet, reverse the plug. If it still does not fit,
contact a qualified electrician to install a proper
outlet. Do not change the plug in any way.
This model is for household use only.

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CAUTION:
Do not plug in your vacuum
cleaner until you are familiar
with all instructions and
operating procedures.
Power
Switch
Carrying
Handle
Crevice
Tool
Combination
Upholstery/Dusting
Brush Tool
Post-Motor
Filter
Quick Reach
Handle
Handle
Quick Release
Cord Wrap
Handle
Release
Pedal
Powerfoot
Hose
Extension
Wand
Power Cord
Extra Belt
Storage
(extra belt
not included)
Furniture
Protection
Guard
Floor Surface
Selector

5
Attach Handle to Vacuum
Locate the vacuum handle and remove the screw
taped to the base.
Stand the vacuum upright and slide the base of
the handle firmly into the grooves at the top of
the vacuum body.
Check to be sure the handle is fitted to the
vacuum body. If there is a gap in front,continue
to push firmly until the handle is flush.
Insert the screw provided into the existing hole.
Tighten securely with a Phillips head screwdriver.
How to use this guide
This User’s Guide has been designed
to help you get the utmost satisfaction
from your BISSELLPowerGlide.You’ll find
assembly and operating instructions, safety
precautions,as well as maintenance and
troubleshooting instructions.Please read
this Guide thoroughly before assembling
your vacuum cleaner.
Pay particular attention to the product
diagram, assembly instructions,and part
names.Locate and organize all parts
before assembly. Familiarize yourself with
the parts and where they go.Following this
User’s Guide will greatly enhance your
ability to get the most performance from
your BISSELL PowerGlide for many years.
How to put it together
The only tool you’ll need to assemble
your vacuum cleaner is a Phillips
head screwdriver.
WARNING:
Plastic film can be dangerous.
To avoid danger of suffocation,
keep away from babies
and children.
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2.
3.
4.

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Attach Vacuum Hose and Tool
Grasping the Quick Reach Handle, slide the
end of the Hose Wand onto the suction intake
opening. Snap the Hose into the Hose Clip.
NOTE: The Powerfoot will not operate effectively
unless the hose wand is firmly attached to the
suction intake opening.
Slide the Extension Wand and the Crevice Tool
together into the storage clip.
Snap the Combination Upholstery/Dusting Brush
Tool into the storage clip.
How to use your BISSELL PowerGlide
Press the Handle Release Pedal with your foot to place
your PowerGlide into one of three cleaning positions.
Tip:
Your BISSELL
PowerGlide
features a
Quick-Release
Cord Wrap.To
remove the
Power Cord
quickly and
easily, rotate the
Upper Cord Wrap
towards floor,
and slip Power
Cord from Upper
and Lower
Cord Wraps.
Tip:
Before cleaning
under low
furniture, check
area first for
objects that might
harm the unit or
block the Vacuum
Hose.
Upright- For storage and above floor cleaning
with special tools.
Normal Cleaning- Use for most household floor
cleaning tasks.
Low Cleaning- For reaching under low furniture.
Such as tables, chairs and beds.
Handle Positions
1.
2.
3.
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2.
3.

7
Powerfoot Height Adjustment
Place Handle in Normal Cleaning Position.
Turn Floor Surface Selector to desired setting.
The Powerfoot/Rotating Floor Brush on your BISSELL
PowerGlide can be adjusted to clean several floor surfaces.
NOTE: For optimal cleaning performance, adjust to the
lowest practical setting. If your cleaner is difficult to
push, adjust to the next higher setting.
Lowest Setting - For bare floors.
Medium Setting - For short and medium pile carpets.
Highest Setting - For plush pile carpet.
Transporting Cleaner
To move your cleaner from room to room, put the
handle in the upright position, tilt the cleaner
back on its rear wheels and push forward.
The cleaner can also be moved by using the
Carrying Handle.
1.
2.
1.
2.

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CAUTION:
The Rotating Floor
Brush continues to
rotate while tools are
in use. To reduce the
risk of injury from
moving parts, always
move the cleaner with
the Carrying Handle at
the back of the cleaner.
Always place vacuum
cleaner on floor with
Handle in Upright
position when using
tools. Never place your
fingers under the
cleaner when it is
running. Never place
Powerfoot on furniture
or uneven surfaces. Do
not place vacuum
cleaner close enough
to objects to pull them
into rotating brush.
Tip:
Hair, string and
small objects can
block the Vacuum
Hose or Tools.
Check them
occasionally for
obstructions.
See Trouble-
shooting Guide
for instructions.
Special Tools
Your BISSELL PowerGlide is not only a powerful
carpet and rug vacuum cleaner, it’s also a versatile
above floor vacuum cleaner when you select one of
the special tools.
Power Cord Storage
Turn vacuum cleaner off.
Unplug Power Cord by grasping the polarized
plug (NOT the cord) and disconnect from outlet.
Loop Power Cord around Cord Wraps on side of
vacuum cleaner.
Clip molded plug to Power Cord to secure.
When you are done using your BISSELLPowerGlide,
return it to the Upright position and store the Power Cord.
1.
2.
3.
1.
2.
3.
4.
Raise Handle to Upright Position.
Grasp the Quick Reach Handle and lift up to
separate from suction intake opening.
Attach tools by firmly pushing onto Vacuum Hose
or Extension Wand.
Combination Upholstery/Dusting Brush Tool:
Two types of cleaning tools are included in one
attachment: rotate for desired tool.
■Use brush side to dust furniture, blinds,
books, lamps, shelves.
■Use upholstery side for curtains, draperies,
cushions, fabrics.
Crevice Tool:
Use in tight narrow spaces.
Extension Wand:
Use with desired attachments for a
longer reach.

WARNING: To
reduce the risk of electric
shock, turn Power Switch
OFF and disconnect
polarized plug from
electrical outlet before
performing maintenance or
troubleshooting checks.
Tip:
Vacuuming
new carpet or
vacuuming fine
powders may clog
the Dust Bag, so
check the bag
more often.
Routine maintance
To maintain maximum performance from your BISSELL
PowerGlide, perform these simple maintenance checks
at least once a month.
Replace Dust Bag
Unplug cleaner from electrical outlet.
Pull the bag door outward to open. Set bag
door aside.
Grasp Dust Bag Collar, and pull Collar from
Connector Tube. Discard used Dust Bag.
Grasp new Dust Bag Collar and push firmly onto
Connector Tube.Tuck in Dust Bag.
Replace bag door by placing tab on bottom of
door into opening as shown. Press top of door to
snap securely shut.
Use only BISSELL Style 7 Dust Bags in your BISSELL
PowerGlide.To maintain peak vacuum efficiency,you should
check the Dust Bag weekly, and replace it when it is no more
than half full.
Style 7 EnviroFresh®Micro Filtration Dust Bags (# 30861)
Style 7 3M Filtrete™Dust Bags (# 32071)
Never reuse a Dust Bag.
Replacement Parts
You may purchase replacement parts from your retailer, by
using the order form in this User’s Guide, by calling
BISSELL Consumer Services or by visiting our website.To
locate a retailer near you, or to place an order using Visa,
Mastercard, Discover or American Express, call
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. — 7 p.m. EST
Saturday 9 a.m. — 2 p.m. EST
Or visit our Website - www.bissell.com
1.
2.
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4.
5.
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Cleaning Pre-Motor Filter
Unplug cleaner from electrical outlet.
The Pre-Motor Filter, located behind the grill in
the bottom of bag compartment, protects the
motor from dirt particles. If filter becomes dirty,
pull off grill and lift out filter.
Hand wash filter in cold water with mild
detergent, then air dry.
Reposition dry filter and grill.
Replacing Post-Motor Filter
Unplug cleaner from electrical outlet.
The Post-Motor Filter assists in the filtration process
to return clean air to the room.To remove this filter,
open the door on the side of the cleaner.
Grasp filter and pull it straight out.
The black Post-Motor Filter may be hand washed in
cold water with mild detergent,then air dried.The white,
pleated Micro-Lock and 3M Filtrete Post-Motor Filters
are not washable and must be replaced.
Reposition new filter by reversing this procedure.
How To Attach Filter Door
The filter door is designed with a "break away" feature,
which allows it to snap free if it is pushed open too far.
To reattach, align hinges of cover with slots on sides of
filter area.
1.
2.
3.
4.
1.
2.
3.
4.
Tip:
Do not operate
cleaner without
the Pre-Motor
Filter or
Post-Motor Filter
in place.
Use only BISSELL Style 7 Replacement Pre-Motor Filter
(#203-1013) in your BISSELL PowerGlide.
Use only BISSELL Style 7 Replacement Post-Motor Filters in your
BISSELL PowerGlide.
Style 7 Post Motor Filter (#203-1009)
Style 7 Micro-Lock®Post-Motor Filter (#32072)
Style 7 3M Filtrete™Post-Motor Filter (#32073)
5.

11
WARNING:
To reduce the risk of
injury from moving
parts, turn off vacuum
cleaner and discon-
nect Power Plug from
electrical outlet.
Check Rotating Floor Brush and Drive Belt
Unplug cleaner from electrical outlet.
Place handle in Low position and turn vacuum
cleaner over so bottom side is up.
Remove the four screws as shown with a Phillips
head screwdriver. Lift the Brush Cover off.
Grasp Rotating Floor Brush at both ends and
lift up.
Clean strings, hair and other debris from Rotating
Floor Brush, paying particular attention to
brush ends.
Clean strings, hair and other debris from Motor
Pulley and Drive Belt areas.
Check Drive Belt carefully for wear, cuts or
stressed areas.
Check Air Passageway for obstructions. Remove
debris from this area.
You should check your vacuum cleaner’s Rotating
Floor Brush and Drive Belt regularly for wear or
damage.You should also clean the brush and brush
ends of string, hair, and carpet fibers.These can
wrap around the brush and hamper its ability to
effectively clean your carpet.Also remove any
debris that has accumulated under the brush cover.
Replace Drive Belt
1.
2.
3.
5.
4.
6.
7.
8.
Brush
Cover
Unplug cleaner from electrical outlet.
With Rotating Floor Brush removed from vacuum
cleaner ( Steps 1-4 above), stretch old Drive Belt
to clear Motor Pulley and remove. Discard old
Drive Belt.
Place new Drive Belt over Motor Pulley and
stretch other end over Rotating Floor Brush.
3.
2.
1.
Use only BISSELL Style 7 Replacement Belts (#32074) in
your BISSELL PowerGlide.

12
Replace Drive Belt Continued
Place ends of Rotating Floor Brush down into
slots on sides as shown.
Turn Rotating Floor Brush by hand several times in
direction of Motor Pulley. If properly installed,Drive
Belt will center itself on Rotating Brush crown.
Reposition Brush Cover and four screws.Tighten
screws securely.
Use only BISSELL Replacement Bulb (#203-1007)
in your BISSELL PowerGlide.
Replace Lightbulb
Unplug cleaner from electrical outlet
Using a screwdriver, remove the two screws as
shown and lift off the lens.
Remove the bulb from the socket by pushing in
gently and turning it counterclockwise. Install the
new bulb by pushing it gently into the socket and
turning clockwise.
Reposition lens and secure with the two screws.
6.
5.
1.
3.
4.
2.
4.

13
Clearing Clogs
Unplug cleaner from electrical outlet.
Pull the bag door outward to open and set aside.
Remove the Dust Bag to check the suction inlet for
a clog.
Grasp the Quick Reach Handle and lift up to
separate from the suction intake opening. Check
for a clog in the Base, the Wand or the Hose.
If the clog persists, turn the vacuum cleaner off
and unplug it. Remove the Brush Cover. Check
the Air Passageway for obstructions. Remove
debris from this area. Replace the Brush Cover.
The Hose on the back of the vacuum cleaner that
carries the dirt from the nozzle to the Dust Bag can
sometimes become clogged. If you notice a change
in the sound of the vacuum motor, check for clogs.
Thermal Protector
Turn the cleaner OFF and disconnect it from the
electrical outlet.
Check Pre-Motor Filter and Post-Motor Filter for
dirt accumulation.
Refer to "Clearing clogs" section.
When cleaner is unplugged and motor cools for 30
minutes, the thermal protector automatically resets and
cleaning may continue. If the thermal protector continues
to activate after following the above steps, your cleaner
may need servicing. Call BISSELL Consumer Services, or
visit the website.
An internal thermal protector has been designed into
your cleaner to protect it from overheating. When
the thermal protector activates, the cleaner will
stop running. If this happens, proceed as follows:
1.
2.
3.
4.
1.
2.
3.
4.

14
Vacuum cleaner won’t run.
Possible Causes Remedies
Vacuum cleaner is not plugged in Check electrical plug
Household fuse/breaker Check/replace fuse - Reset breaker
Call BISSELL Consumer Services
Vacuum cleaner won’t pick up dirt.
Possible Causes Remedies
Height Adjustment too high Reset Height Adjustment
Hose wand not attached Grasp Quick Reach Handle and firmly
push Hose Wand onto the suction
intake opening
Dust Bag is full Replace with new Dust Bag
Rotating FLoor Brush Drive Belt broken Replace Drive Belt
Drive Belt stretched/ Replace belt/clean brush/belt areas
off Motor Pulley Shaft
Rotating Floor Brush bristles worn Replace brush
Rotating Floor Brush jammed Remove brush and clean debris from
brush ends
Air Passageway clogged Remove Brush Cover
Clean debris from passageway
Nozzle area or hose is clogged Follow instructions for clearing clogs
Tools won’t pick up dirt.
Possible Causes Remedies
Hole in Hose Replace Hose
Vacuum Hose,Wands Follow instructions for clearing clogs
or Tools clogged
Vacuum cleaner is difficult to push.
Possible Causes Remedies
Incorrect Floor Surface Selector setting Move Selector to next highest setting
WARNING:
To reduce the risk of
injury from moving parts
and/ or electrical shock,
turn Power Switch OFF
and disconnect polarized
plug from electrical out-
let before performing
troubleshooting checks.
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. — 7 p.m. EST
Saturday 9 a.m. — 2 p.m. EST
or visit the BISSELL website - www.bissell.com
Troubleshooting
*If suggested solutions for this or any function of your PowerGlide do not
correct the problem, call:

15
Replacement parts - BISSELL PowerGlide Series
For information about repairs or replacement parts, or questions about
your warranty, call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. — 7 p.m. EST
Saturday 9 a.m. — 2 p.m. EST
Or write:
BISSELL INC
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of unit available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It is your warranty.
BISSELL Consumer Services
1
3
2
7
10 1211
5
©2001 BISSELL Inc
Grand Rapids, Michigan
All rights reserved. Printed in USA.
Part Number 603-5843
Rev 2/01
Visit our website at:
www.bissell.com
Item Part No. Part Name
1 30861 Style 7 EnviroFresh Micro Filtration Dust Bags (3pack)
2 32071 Style 7 3M Filtrete Dust Bags (2 pack)
3 32074 Style 7 Drive Belt (2-Pack)
4 203-1007 Headlight Bulb
5 203-1063 Crevice Tool
6 203-1023 Combination Upholstery / Dusting Brush
7 203-1022 Extension Wand
8 203-1019 Vacuum Hose
9 203-1021 Deluxe Stretch Hose (select models only)
10 203-1016 Brush Roll
11 203-1013 Style 7 Pre-Motor Filter
12 203-1009 Style 7 Post-Motor Filter
13 32072 Style 7 Micro-lock Post-Motor Filter (select models only)
14 32073 Style 7 3M Filtrete Post-Motor Filter (select models only)
64
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9
8
14

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This warranty gives you specific legal rights, and you may also have other rights which
may vary from state to state. If you need additional instruction regarding this warranty
or have questions regarding what it may cover, please contact BISSELL Consumer
Services by E-mail, telephone,or regular mail as described below.
Limited Two Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the
product BISSELL Inc. will repair or replace (with new or remanufactured components or
products), at BISSELL’s option,free of charge from the date of purchase by the original
purchaser, for two years any defective or malfunctioning part.
See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not commercial or rental
service.This warranty does not apply to fans or routine maintenance components such
as filters, bags, belts, or brushes. Damage or malfunction caused by negligence,
abuse, or use not in accordance with the User's Guide is not covered.
If your BISSELL product should require service:
Call BISSELL Consumer Services at the number below or visit the BISSELL website -
www.bissell.com to locate a BISSELL Authorized Service Center in your area. If there
are no authorized BISSELL Service Centers in your area, a BISSELL Representative at
[email protected] or at the phone number below will issue you a Return
Authorization Number and a pre-paid mailing label to return the unit to BISSELL for
warranty repair.
-- The machine should be returned with a photocopy of your proof of purchase. (Your
dated sales receipt is your warranty - do not send original.) If you need information
about repairs or replacement parts, or if you have questions about your warranty, visit
the BISSELL website: www.bissell.com
Or call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. - 7 p.m. EST
Saturday 9 a.m. - 2 p.m. .EST
Or write:
BISSELL INC
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
BISSELL INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED
WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF
THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN.
ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,ARE LIMITED TO
THE TWO YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may
not apply to you.
About Your Warranty