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www.BISSELL.com
Problem Possible causes Remedies
Vacuum
won’t turn ON
Battery isn’t fully charged. Charge battery. Follow charging
battery instructions on page 5.
Wrong charger being used. Be sure to use only the charger sup-
plied with your product. The label on
the detachable hand vacuum will list
which charger can be used.
Vacuum
cleaner
has low
suction
Dirt Tank is full. Empty Dirt Tank.
Dirt Tank is not installed properly. Position tank correctly and
snap firmly into place.
Filters need cleaning. Follow instructions on page 8.
Filters need replacing. Visit BISSELL.com or call 1-800-237-
7691 to order replacement filters.
Visible dirt
escaping from
cleaner
Dirt Tank is full of debris. Empty Dirt Tank.
Filter is missing or installed
incorrectly.
Check filter for correct installation.
Dirt Tank installed incorrectly. Position container correctly and
snap firmly into place.
Vacuum won’t
charge
Not the correct charger. Use only the charger that comes with
the machine.
This warranty gives you specific legal rights,
and you may also have other rights which may
vary from state to state. If you need additional
instruction regarding this warranty or have
questions regarding what it may cover, please
contact BISSELL Consumer Care by E-mail or
telephone as described below.
It may be necessary to obtain some of your
personal information, such as a mailing
address, to fulfill terms of this warranty. Any
personal data will be handled pursuant to
BISSELL’s Privacy Policy, which can be found
online at www.BISSELL.com/privacy-policy.
Limited One-Year Warranty
Subject to the *Exceptions and Exclusions
from the Terms of the Limited Warranty, upon
receipt of the product BISSELL will repair or
replace (with new, refurbished, lightly used, or
remanufactured components or products), at
BISSELL’s option, free of charge from the date
of purchase by the original purchaser, for one
year, any defective or malfunctioning part.
See information below on "If your BISSELL
product should require service”.
This warranty applies to product used for
personal, and not commercial or rental,
service. This warranty does not apply to
fans or routine maintenance components
such as filters, belts or brushes. Damage or
malfunction caused by negligence, abuse,
neglect, unauthorized repair, or any other use
not in accordance with the user guide is not
covered. This warranty will only be valid if the
product is used in the same country in which
it was sold.
BISSELL is not liable for incidental or
consequential damages of any nature
associated with the use of this product.
BISSELL’s liability will not exceed the purchase
price of the product.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages, so the above limitation or
exclusion may not apply to you.
*Exceptions and Exclusions from the
Terms of the Limited Warranty
This warranty is exclusive and in lieu of
any other warranties, either oral or written.
Any implied warranties, which may arise
by operation of law, including the implied
warranties of merchantability and fitness for
a particular purpose, are limited to the one-
year duration from the date of purchase as
described above.
Some states do not allow limitations on how
long an implied warranty lasts, so the above
limitation may not apply to you.
Warranty
NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the
event of a warranty claim.
Service
Website:
www.BISSELL.com/service-centers
E-mail:
www.BISSELL.com/email-us
Call:
BISSELL Consumer Care
1-800-237-7691
Please do not return this product
to the store.
Other maintenance or service not included
in the manual should be performed by an
authorized service representative.
If your BISSELL® product should
require service:
Contact BISSELL Consumer Care to locate
a BISSELL Authorized Service Center in
your area. If you need information about
repairs or replacement parts, or if you have
questions about your warranty, contact
BISSELL Consumer Care.