Bissell Crosswave 2210 Series User manual

Product Overview
1. Hard Floor Mode Button
2. Area Rug Mode /
Clean Out Cycle Button
3. Solution Spray Trigger
4. Upper Handle
5. Quick Release™
Cord Wrap
6. Clean Water Tank
7. Integrated Carry Handle
8. Lower Cord Wrap
9. Dirty Water Tank Release
10. Dirty Water Tank
11. Brush Roll Window
CROSSWAVE®
ALL-IN-ONE MULTI-SURFACE CLEANER
1785, 2210, 3238, 3395 SERIES
Important Safety Instructions................................ 2
What’s in the Box? ......................................................... 2
Assembly..............................................................................3
Filling the Clean Water Tank ..................................4
Cleaning Your Floors ...................................................5
Emptying the Dirty Water Tank............................6
Using the Storage Tray & Clean Out Cycle ...6
After-Cleaning Care...................................................... 7
Storing Your Machine................................................... 7
Troubleshooting...............................................................8
Warranty...............................................................................8
4
1
11
3
7
10
5
8
6
9
2
Meet your new BISSELL® product!
Go to support.BISSELL.com for a comprehensive walkthrough
of your new purchase, including videos, tips, support, and more.
Want to get started right away? This guide has all the information
you need to set up your new product. Let’s take a look…

2BISSELL.com
IMPORTANT SAFETY INSTRUCTIONS
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:
• Connect to a properly grounded outlet only. See grounding instructions.
Do not modify the 3-prong grounded plug.
• Do not leave appliance when it is plugged in. Unplug from outlet when
not in use and before servicing.
• Use indoors only.
• Do not allow to be used as a toy. Close attention is necessary when used
by or near children.
• Do not use for any purpose other than described in this user guide. Use
only manufacturer’s recommended attachments.
• Do not use with damaged cord or plug. If appliance is not working as it
should, or has been dropped, damaged, left outdoors, or dropped into
water, have it repaired at an authorized service center.
• Do not pull or carry by cord, use cord as a handle, close a door on cord,
or pull cord around sharp edges or corners. Do not run appliance over
cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the
cord.
• Do not handle plug or appliance with wet hands.
• Do not put any object into openings. Do not use with any opening
blocked; keep openings free of dust, lint, hair, and anything that may
reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from
openings and moving parts.
• Turn OFF all controls before plugging or unplugging appliance.
• Use extra care when cleaning on stairs.
• Do not use to pick up flammable or combustible materials (lighter fluid,
gasoline, kerosene, etc.) or use in areas where they may be present.
• Do not use appliance in an enclosed space filled with vapors given off
by oil-based paint, paint thinner, some moth-proofing substances,
flammable dust, or other explosive or toxic vapors.
• Do not use to pick up toxic material (chlorine bleach, ammonia, drain
cleaner, etc.).
• Do not pick up anything that is burning or smoking, such as cigarettes,
matches or hot ashes.
• Use only BISSELL® cleaning formulas intended for use with this
appliance to prevent internal component damage. See the Cleaning
Formulas section of this guide.
• Do not immerse. Use only on surfaces moistened by the cleaning
process.
• Keep appliance on a level surface.
• Do not carry the appliance while in use.
• Do not use without filters in place.
• Risk of injury. Brush may start unexpectedly. Unplug before cleaning
or servicing.
• To reduce the risk of injury from moving parts – unplug before
servicing.
SAVE THESE INSTRUCTIONS
THIS MODEL IS FOR HOUSEHOLD USE ONLY.
COMMERCIAL USE OF THIS UNIT VOIDS THE MANUFACTURER’S WARRANTY.
Handle Body Brush Roll(s) Trial Formula(s) Storage Tray
and Brush Roll
Drying Tray
Replacement
Filter
What’s in the Box?
Standard accessories may vary by model.To identify what should be included with your purchase,
please refer to the “Carton Contents” list located on the carton top flap.
READ ALL INSTRUCTIONS BEFORE USING YOUR APPLIANCE.
When using an electrical appliance, basic precautions should be observed, including the following:
WARNING Grounded
Outlets
Grounding
Pin
Improper connection of the equipment-grounding conductor can
result in a risk of electrical shock. Check with a qualified electrician or
service person if you aren’t sure if the outlet is properly grounded.
DO NOT MODIFY THE PLUG. If it will not fit the outlet, have a proper
outlet installed by a qualified electrician. This appliance is designed
for use on a nominal 120-volt circuit, and has a grounding attachment
plug that looks like the plug in the illustration. Make certain that the
appliance is connected to an outlet having the same configuration as
the plug. No plug adapter should be used with this appliance.
GROUNDING INSTRUCTIONS
This appliance must be connected to a grounded
wiring system. If it should malfunction or break
down, grounding provides a safe path of least
resistance for electrical current, reducing the
risk of electrical shock. The cord for this appliance has an equipment-
grounding conductor and a grounding plug. It must only be plugged into
an outlet that is properly installed and grounded in accordance with all
local codes and ordinances.

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Assembly
Go to support.BISSELL.com for assembly videos.
1. Insert handle into body of
machine until it clicks into
place.
2. Align clean water tank with
the grooves on the back of the
machine and slide it until it
clicks into place.
3. Wrap the cord around the
Quick Release™ Cord Wrap and
the lower cord wrap.
Note: To easily unwrap the
cord, turn the Quick Release
Cord Wrap down to remove
the cord.
Changing the Brush Roll
FreshStart™ Multi-
Surface Brush Roll
Maintain freshness of the
brush roll while removing
tough, sticky messes and
picking up dry debris.
Wood Floor Brush Roll
Gently clean sealed hard
floors.
Area Rug Brush Roll
Pick up dry debris and
pet hair.
FreshStart PET
Multi-Surface Brush Roll
Maintain freshness of the
brush roll while removing
tough, sticky messes and
picking up pet hair and
dry debris.
4. Grab the front of the brush
window and pull upward to
remove.
5. Remove the brush roll by by
pulling the tab.
6. Reinstall by placing the end
of the brush into the right side
of the foot.
7. Press the tab of the brush
down so it locks into place.
8. Replace the brush roll
window by lining up tabs on
the edges of the foot.
9. Press the window back so it
clicks into place.

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Filling the Clean Water Tank
Visit support.BISSELL.com to watch additional how-to videos.
WARNING To reduce the risk of fire and electric shock due to internal component damage, use only BISSELL
cleaning formula intended for use with the hard floor device.
ATTENTION This machine is designed to be used on sealed hard floors and area rugs.
Keep plenty of CrossWave® formulas on hand so you can clean whenever it fits your schedule.
Note: Only use CrossWave formulas in your machine. Other formulas or household cleaners may
harm the machine. Do not use hard floor formula on area rugs or carpet.
1. The clean water tank is
located on the back of the
machine. To remove, grasp the
tank and pull up.
2. Unscrew the cap from the
bottom of the tank.
3. Choose your formula*.
Scan the QR code with your
smartphone camera or visit
BISSELL.com for formulas.
Large
Area
Small
Area
4. The clean water tank has two measuring volumes depending
on the amount of space you would like to clean.
For large area cleaning (up to 700 sq ft)
a. Fill formula tank with warm tap water to the second water fill
line (24 fl. oz.).
b. Then add formula to the second formula fill line (4 fl. oz.).
For small area cleaning (<350 sq ft)
a. Fill formula tank with warm tap water to the first water fill
line (12 fl. oz.).
b. Then add formula to the first formula fill line (2 fl. oz.).
5. Screw the cap back on,
align clean water tank with
the grooves on the back of the
machine and slide it until it
clicks into place.
*Compatible BISSELL formulas include: Multi-Surface, Wood Floor, Area Rug, PET Multi-Surface with Febreze Freshness, Hard Floor Sanitize, Simply Multi-Surface
Certain trademarks used under license from The Procter & Gamble Company or its affiliates.

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Hard Floor
Rug
1. To turn the machine ON, press
the hard floor or rug button.
Hard Floor: Everyday messes
on sealed hard floors, like
tracked-in mud, spilled cereal
and milk, coffee, and more.
Rug: Refresh and clean dry
messes, like crumbs, dirt, hair,
and more.
2. Recline to start the brush
roll spinning. Brush roll will not
spin when machine is upright.
3. Before each use, hold the
solution spray trigger for 10
seconds to prime the system
with cleaning solution.
LED lights will illuminate when
holding the solution spray
trigger. Bubbles will appear in
the brush roll window when the
solution is flowing.
Hard Floor
Rug
4. Hold the solution spray
trigger to apply solution on
forward and backward passes.
5. Release the trigger and
make a backward pass without
dispensing solution. To dry
floors faster, make additional
dry passes.
6. Press the rug or hard floor
button to turn the machine OFF.
Cleaning with Hard Floor Sanitize Formula
Please read “Directions For Use” on Hard Floor Sanitize label. Use on hard nonporous floors only.
1. Remove visible soil before
cleaning. Hold trigger down to
apply solution on to the floor.
2. Allow formula to remain
visibly wet on the floor for
five minutes. This may require
additional passes.
3. With the trigger released,
make forward and backward
passes to extract solution.
Cleaning Your Floors
Visit support.BISSELL.com to watch additional how-to videos.
ATTENTION Do not overwet carpet or hardwood floors. Be careful not to run over loose objects or edges of area
rugs. Stalling the brush may result in premature belt failure.

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ATTENTION Do not overwet carpet or hardwood floors. Be careful not to run over loose objects or edges of area
rugs. Stalling the brush may result in premature belt failure.
Emptying the Dirty Water Tank
Go to support.BISSELL.com for a full list of how-to videos.
1. Press the button on top of
the tank, grab the front handle
and pull the tank out.
2. Hold the top of the tank
near the sides of the filter and
pull up to remove.
3. Pour dirty water down the
sink and rinse the tank.
Note: The Clean Out Cycle can be run in the storage tray or on sealed hard floors.
1. Align arrows on the storage
tray with arrows on the brush
roll drying tray and slide into
place.
2. Make sure there is enough
solution in the clean water
tank to run the self cleaning
cycle. Empty the dirty water
tank prior to starting the self-
cleaning cycle.
3. Optional: Add FreshStart™
Clean-Out Formula to max fill
line on tray.
4. To begin the self-cleaning
cycle, press and hold the Area
Rug / Clean Out Cycle button
for 3 seconds.
5. The Clean Out Cycle will run
for 40 seconds. Note: To stop
or pause the cycle, press the
Area Rug / Clean Out Cycle
button. Press again within one
minute to continue.
6. Once the clean out cycle
has completed, empty the
dirty water tank and follow the
after-cleaning care steps on
page 7.
Using the Storage Tray & Clean Out Cycle
Visit support.BISSELL.com to watch additional how-to videos.

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Important: The filter must be cleaned and dried after every use to maximize suction and
performance. Replace the filter every 3 months.
1. Remove and empty the dirty
water tank following steps 1-3
on page 6.
2. Hold the top of the tank
near the sides of the filter and
pull up to remove.
3. Wash filter and screen
with warm water and mild
detergent.
4. Rinse the float at the
bottom of the top of the
dirty water tank cover.
5. Remove the brush roll. See
page 3 for instructions.
6. Hand wash with mild
detergent. Put the brush roll in
the drying tray.
7. Wipe out the brush roll
chamber.
8. Leave all parts out to dry
before reassembling.
After-Cleaning Care
Visit support.BISSELL.com to watch additional how-to videos.
NOTICE To reduce the risk of a leaking condition, do not store machine where freezing may occur. Damage to internal
components may result.
Storing Your Machine
For more helpful maintenance tips, check out support.BISSELL.com.
Store machine in a protected, dry area. Since this product uses water, it must not be stored where
there is danger of freezing. Freezing will damage internal components and may void the warranty.
WARNING To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting.

8
Troubleshooting
Below are some of the issues you may run into. If you don’t see the issue you’re experiencing
below, visit support.BISSELL.com.
Problem Possible Cause Remedies
Reduced or
no spray
Clean water tank may be empty or seated incorrectly. Refill and reinstall tank.
System isn’t completely primed. Hold trigger for 10 to 15 seconds to make sure the solution has
flowed to the spray tips.
Brush window is not latched in place. Unplug machine and reinstall brush window.
Not holding trigger to spray solution. Hold trigger continuously while using the machine.
Loss of suction
or streaking
Tanks may not be seated properly. Remove both tanks and reseat them so they fit properly on
the machine.
Dirty water tank is full. Empty dirty water tank.
Brush window is not latched in place. Unplug machine and reinstall window.
Debris channel in foot is clogged by debris. Clean the channel with a paper towel.
Filter clogged by debris. Remove debris clogging the filter screen and clean the filter.
Too much water applied. Go over area without spraying water.
Brush roll isn’t turning
Brush roll is not installed properly. Follow instructions on page 10 for replacing brush roll.
Machine is standing upright. Recline machine to turn brush roll on.
Brush roll stalled by debris. Unplug machine and remove brush window and brush roll to
remove obstruction.
Machine won’t
turn ON
Brush roll stalled by debris. Unplug machine and remove brush window and brush roll to
remove obstruction.
Handle not inserted properly into body of machine. Reinsert handle and push down until it clicks in to place.
Machine is leaking Cap of clean water tank is not closed properly. Remove the clean water tank and reapply the cap.
Note: Any other servicing should be performed by an authorized service representative.
©2023 BISSELL Inc. All rights reserved.
Part Number 1635667 12/22 RevB
Every Purchase Saves Pets™
BISSELL proudly supports BISSELL Pet Foundation®
and its mission to help save homeless pets. When you
buy a BISSELL® product, you help save pets, too. We’re
proud to design products that help make pet messes,
odors and pet homelessness disappear.
Visit BISSELLsavespets.com to learn more.
Warranty
Limited 2-year warranty may vary by state. Visit support.BISSELL.com or call 1-800-237-7691 for
complete warranty information.