Bissell PROHEAT 2X 1383 SERIES User manual

PROHEAT 2X®
USER GUIDE
1383 SERIES

1 Spray Trigger
2 Upper Handle
3 Extra Long Power Cord
4 Power Switch
5 Heater Switch
6 Flex Hose
7 Easy Carry Handle
8 Heat Indicator Light
9 ReadyTools™ Dial
10 Tank Carry Handle
11 2-in-1 Clean Water & FormulaTank
12 Easy To Remove Nozzle
13 EdgeSweep® Brushes
14 Lower Base
15 Upper Hose Rack
16 Hose Secure Latch
17 Lower Hose Rack
18 Detent Pedal
Product View
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Your deep cleaner comes in four, easy to
assemble components:
Upper Handle
Lower Handle
Upper Hose Rack
Lower Hose Rack
The only thing you will need to assemble your
cleaner is a Phillips head screwdriver.
1. Slide upper handle onto lower handle.
2. Screw 3 screws into the marked holes.
3. Place upper hose rack onto back of upper
handle, and secure with screw.
4. Place lower hose rack onto back of upper
handle by pushing in and sliding down until it
snaps into place.
5. Snap tools into the tool caddy.
6. Wrap power cord and flex hose.
7. Keep flex hose snugly in place by using
the hose secure latch.
PROheat 2X assembly is now complete.
Asmbly
Operatis
Cleaning fluid
Keep plenty of genuine BISSELL 2X formula on
hand so you can clean and protect whenever it
fits your schedule. Always use genuine BISSELL
deep cleaning formulas. Non-BISSELL
cleaning solutions may harm the machine and
will void the warranty.
*ONLY BISSELL Protects from future stains with Scotchgard™ Protector
WARNING
To reduce the risk of fire and electric shock
due to internal component damage, use
only BISSELL cleaning fluids intended for use
with the deep cleaner.
Professional
Deep Cleaning Pet Stain & Odor Deep Clean & Protect Allergen Cleansing Hard Floor Solutions Stain Pretreat
78H6-3 99K5-2 62E5-2 89Q5-2 56L9 4001
Best for Out Cleans all other
formulas
Removes tough pet
stains and contains
patented odor
removal technology
Deep cleans carpets
and protects from
future stains with
Scotchgard™ Protector
Helps remove pet &
pollen allergens
For use with
the Bare
Floor Tool
(select models)
Pretreat to
penetrate
and loosen
tough stains
2X Concentrated XXXXX
Scotchgard™ Protection® XXX
Hose Secure
Latch
1.
3.
2.
4.
7.
WARNING
Do not plug in your deep cleaner until you are familiar with
all instructions and operating procedures.

Special Features
Your BISSELL PROheat 2X deep cleaner is a
home cleaning system that uses the power of
heat, brushes, and cleaning formula to get the
deep down dirt for a maximum clean. Not only
does it come with several unique features, it has
been designed with you, the customer, in mind.
Built-in-Heater feature
BISSELL PROheat 2X models all feature a
patented built-in heater which will heat the
hot tap water you put in up to 25 degrees hot-
ter to safely optimize cleaning effectiveness.
The heater will never allow the temperature to
exceed 190°F. The heater switch on the front of
the machine controls the heater so you have the
option to turn off the heat if you are cleaning
delicate wool or oriental rugs.
2-in-1 Clean Water & Formula Tank
Our 2-in-1 tank full capacity system is designed
with a heavy duty bladder inside for clean water.
As you clean, dirty water pulled out of your
carpets will collect around the outside of the
bladder so that clean and dirty water are always
kept separate. This allows you to only carry
one tank to and from the sink for emptying
and filling.
ReadyTools™ Dial
This provides either floor cleaning or above
floor cleaning with the turn of a knob. Choose
“TOOLS” setting for stairs, upholstery, and
hard to reach areas and “FLOOR CLEANING”
for carpets, area rugs and bare floors.
Before you clean
1. Move furniture to another area if cleaning an
entire room (optional).
2. Pick up all loose dirt, debris, and pet hair
before deep cleaning. If you’re cleaning just a
small area of carpeting or less than a whole
room, the ProHeat 2X Deep Cleaner may be
used to vacuum the area before deep cleaning.
If so, be sure to keep the red filter screen (in the
2-in-1 tank lid) cleaned of lint so that suction
is maintained. When you’re done, clear the red
filter screen and then rinse both the dirty water
and the clean solution tank (inside the flexible
bladder) with warm water before starting the
deep cleaning process.
3. Plan your cleaning route to leave an exit path.
It is best to begin cleaning in the corner farthest
from your exit.
Operatis
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WARNING
Do not plug in your cleaner until you have
completely assembled it per the above
instructions and are familiar with all
instructions and operating procedures.
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ATTENTION
Some Berber carpets have a tendency to fuzz
with wear. Repeated strokes in the same area
with an ordinary vacuum or deep cleaner
may aggravate this condition. Please see Stain
Removal instructions on page 10.

4. Pretreating (optional)
Pretreating is recommended to improve cleaning
effectiveness for heavily soiled carpet in high
traffic areas such as entryways and hallways.
BISSELL Stain PreTreat
a. Spray the BISSELL Stain PreTreat
formula onto heavy traffic areas, soiled
areas, or stains.
b. Allow to penetrate for at least 3 minutes.
c. Clean as normal, using the BISSELL
PROheat 2X machine on the high traffic
setting, following the instructions below.
Carpet cleaning
1. Fill the 2-in-1 Water Tank. Remove the tank from
the base of the machine by lifting up the tank
carry handle. Carry like a bucket to the sink.
a. Unlatch the top of the tank from the
bottom by lifting up on the tank latch
located on the back of the tank.
b . Remove the top of the tank by lifting
up on the handle.
Note how the lip on the top tank separates
from the groove in the bottom tank. This
placement is important when putting the
tank back together.
c. The measuring cup provided holds
2.5oz when filled to the fill line. Using
the measuring cup provided, pour 5oz
of BISSELL 2X formula into the heavy
duty bladder. Fill the rest of the heavy
duty bladder with hot tap water
(140°F/60°C MAX). DO NOT BOIL
OR MICROWAVE WATER.
NOTE: Always use genuine BISSELL 2X
formulas to maximize cleaning and for
the safety of your machine.
d. Leaving the filled bottom of the tank on
a flat surface, only maneuver the top of the
tank. To attach the top part of the tank to
the bottom, carefully hook the lip on the top
tank into the groove on the bottom tank.
e . Fasten tanks together by securing the
latch in the back.
NOTE: Remember to secure the tank latch in
the back and test to make sure it is secure
before picking up the tank.
Operatis
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1.
1b.
1a.
1c.
1d. 1e.
WARNING
To reduce the risk of fire and electric shock due to internal
component damage, use only BISSELL cleaning fluids
intended for use with the deep cleaner.

Operatis
2. Set ReadyTools Dial to the floor cleaning
setting.
3. Plug into a proper outlet and turn the power
and heater switches to the ON ( I ) position.
Allow 1 minute for the built-in heater to warm-up
before cleaning. The PROheat 2X will be fully
warmed and will provide optimal performance
after a minute of continuous heated cleaning.
4. Cleaning Strokes. While pressing the trigger,
make one slow forward wet pass and another
one back. Caution: Do not overwet. Take care not
to run over loose objects or edges of area rugs.
Stalling brush may result in premature belt failure.
NOTE: Your machine is equipped with a circuit
breaker that will automatically shut off the
brush if a large or loose object is caught in the
brush roll. If that happens, be sure to unplug
your machine, remove the foreign object, and
then plug the machine back in to reset the
circuit breaker.
Release the trigger and make one slow
forward and backward pass over the same area
to remove any residual dirty water and aid in
drying. Repeat cleaning passes until solution
being pulled up appears clean. Continue passes
without pressing the trigger until you can’t see
any more water being pulled up.
5. Remove the tank from the base of the
machine by lifting up on the tank carry handle.
Carry like a bucket to a utility sink or outside
where you will dispose of the dirty water.
a. Unlatch the top of the tank from the
bottom by lifting up on the tank latch
located on the back of the tank.
b . Remove the top of the tank by lifting up
on the handle.
Note how the lip on the top tank separates
from the groove in the bottom tank. This
placement is important when putting the
tank back together.
c. Lift the bottom portion of the tank;
pour out dirty water in the sink through
the triangular shaped opening in the corner
of the tank.
NOTE: You may notice hair & debris deposits on
the carpet or in the tank that were loosened by
the cleaning action. This debris should be picked
up and thrown away. Check the red lint filter
inside the tank for debris and remove before
continuing.
d. Fill the heavy duty bladder with clean
hot tap water and formula, following
instructions 1c through 1e on page 7.
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4.
Power Switch Heater Switch
5.
5b.
5d.
5c.
5a.

NOTE: Remember to secure the tank latch in
the back and test to make sure it is secure
before picking up the tank. Always check the
level of cleaning formula in the formula tank at
the same time, and refill as needed.
6. Water rinse (recommended). Rinsing
is an optional step that can be done during the
cleaning process or after the carpeted area has
been completed. Empty the heavy-duty bladder
if necessary and refill with hot tap water only.
Replace the tank on the machine. Take care to
do a forward (wet) stroke by depressing the
trigger, and a backward (wet) stroke, followed by
a forward and backward (dry) stroke, releasing
the trigger. Continue this until the water you see
coming up the nozzle is clear. (see page 13 for
more machine care tips.)
Cleaning with attachments
Your PROheat 2X machine comes equipped with
a hose and at least one attachment for cleaning
stairs, upholstery, and more.
1. Important! If using to clean upholstery, check
upholstery tags.
a. Check manufacturer’s tag before cleaning.
“W” or “WS” on the tag means you can use
your PROheat 2X. If the tag is coded with an
“X” or an “S” (with a diagonal stripe through
it), or says “Dry Clean Only”, do not proceed
with any deep cleaning machine. Do not
use on velvet or silk. If manufacturer’s tag
is missing or not coded, check with your
furniture dealer.
b . Check for colorfastness in an
inconspicuous place.
c. If possible, check upholstery stuffing.
Colored stuffing may bleed through fabric
when wet.
d. Plan activities to allow upholstery time
to dry.
e . Pick up any loose dirt, debris and pet hair
before deep cleaning.
2. Follow the instructions on page 7 for filling
the 2-in-1 water and formula tank.
3. Set ReadyTools dial to the “TOOLS” setting.
This will allow spray and suction from the hose.
4. Attach the cleaning tool to the end of the hose.
5. Plug in and turn on the power switch and
heater (if desired).
Operatis
WARNING
To reduce the risk of injury, be extra careful when cleaning
stairs. Make sure machine is secure and level.
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Manufacturer’s tag

NOTE: If your deep cleaner came with a
Deep Reach Tool or Stain Trapper Tool,
do not follow cleaning instructions below.
Instead, follow instructions in next section.
6. Clean by pressing the trigger to spray solution
onto the area to be cleaned. Slowly move the tool
back and forth over the soiled surface. Release
the trigger to suction soiled water. Continue to
clean in the area, working in small sections, until
no more dirt can be removed. Rinse (optional)
and suction as needed. Caution: Do no overwet.
7. Remove and rinse tools in clean, running
water. Dry and replace in the tool caddy.
8. It is recommended that you suction clean
water from a bowl to rinse out the hose.
9. Before replacing lift end of hose and stretch
out to ensure all water is cleared from hose.
10. Wrap flex hose around the tool caddy.
11. Empty 2-in-1 water tank and rinse out,
following the instructions on page 8.
12. Return ReadyTools dial to floor setting.
Deep Reach Tool attachment
(Select models only)
1. Follow instructions 1-5 on page 9 under
“Cleaning with attachments”.
2. Set tool on stain and press the trigger to spray
solution onto the area to be cleaned.
3. Slowly move the tool back and forth over the
soiled surface, keeping the tool in contact with
the carpet.
4. Release trigger and move tool slowly over the
soiled area to suction up water and dirt.
5. Continue to clean the area, working in small
sections, until no more dirt can be removed.
6. Remove tool from hose when finished. Clean
under warm water before storing.
Stain removal
Do Not Delay! Attending to an accident soon
after it occurs ensures the most optimal clean.
Leaving it for an extended period of time may
cause it to set and become permanent.
1. Blot up liquids with an absorbent cloth or
paper towels. White materials are recommended
because certain dyes may bleed and make the
stain worse.
2. Gently scrape up any semi-solids with a spoon
or spatula. Do not use a knife or other utensil
with sharp edges because it could damage the
carpet or upholstery.
3. If the area has already dried, separate and
remove from the carpet whatever semi-solids
Operatis
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Operatis
and residue that can be accessed before deep
cleaning.
4. Be sure to test any spot removal formulas in
an inconspicuous area first. This is important as
some dyes and materials could be damaged or
discolored by cleaning solvents. If such a change
should occur, try a different solution or call a
professional.
5. If cleaning on Berber carpeting, gently run
your machine over a hidden area.
If no fuzzing occurs, continue cleaning
in soiled area.
6. Using the BISSELL Stain PreTreat, spray
evenly over soiled area. Do not overwet. Wait
3-5 minutes. Gently work the solution by blotting
area with a clean, damp, color safe cloth.
7. Clean using either the FLOOR CLEANING, or
TOOLS setting on the ReadyTools dial.
Cleaning with the Stain Trapper Tool
1. Follow steps 1-5 on page 9.
2. Gently scrape up any semi-solids with a spoon
or spatula. Do not use a knife or other utensil
with sharp edges because it could damage the
carpet or upholstery.
3. Plug in and turn on the power switch.
4. Clean by pressing the trigger to spray solu-
tion onto the area to be cleaned. Slowly move
the tool back and forth over the soiled surface.
Release the trigger to suction soiled water.
Continue to clean in the area, working in small
sections, until no more dirt can be removed.
Rinse (optional) and suction as needed.
CAUTION: Do not overwet.
NOTE: Do not fill the Stain Trapper tank
above the FULL line.
5. To empty the Stain Trapper tool, rotate
the small tank on the bottom of the tool
to unlock it.
NOTE: Be careful to keep the top of the tool
facing upward or soiled water will spill out of
the tank.
6. Dump dirty water into a sink or toilet and
rinse the tank out with clean water. Replace
the tank by lining up the “unlock” symbol with
the small arrow on the tank and turning it to
the “lock” symbol.
7. Clean the front of the tool by removing the
plate over the suction path. Pull down on the
bottom of the plate to remove. Run the tool
and the plate under clean water to rinse taking
care to remove all debris. Replace the front
plate by sliding it back into place.
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7.
5.

Operatis
Hard floor cleaning
(Select models only)
Your PROheat 2X model may have come with
a hard floor attachment and 2X Hard Floor
Solutions Formula. If not, these products
are available for purchase by contacting the
BISSELL Consumer Care department by phone
or at the website. The hard floor tool provides
effective cleaning for linoleum, vinyl, and
tile floors. Caution: Do not use on unsealed
hardwood floors.
1. Vacuum or sweep thoroughly to pick up any
loose debris and pet hair.
2. Move any furniture, if needed.
3. Fill the formula tank to “WATER” line with
water. Fill to “FORMULA” line with BISSELL 2X
Hard Floor Solutions.
4. Fill the 2-in-1 water tank with hot tap water
(140°F/60°C MAX) and set aside.
5. Attach the hard floor tool onto the bottom of
the machine by hooking it into the nozzle and
swinging it down until it clicks into place.
6. Set ReadyTools dial to the “FLOOR
CLEANING” setting.
7. Set the Custom Clean dial to NORMAL clean.
8. Plug into an outlet and turn the power switch
and heater ON ( I ).
9. Slowly move the machine forward and
back over hard floor surface one time while
depressing trigger. Caution: Do not overwet.
10. Repeat the motion without pressing the
trigger using the hard floor tool to squeegee
and suction up the dirty water.
11. Allow adequate time for floors to dry.
12. Remove hard floor tool, rinse and dry
before storing.
13. Rinse out the formula tank.
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WARNING
To reduce the risk of fire and electric shock- when
cleaning a hard floor, the BISSELL hard floor tool
203-5642 must be used and it must only be used with
BISSELL 2X Hard Floor Solutions cleaning fluid intended
for use with this appliance.
5.

Mainnce & Care
Machine storage
Once your cleaning is complete, make sure the
2-in-1 water tank is emptied, rinsed out, and
dried before the next use. The formula tank can
remain filled and ready to go.
NOTE: Store cleaner in a protected, dry area.
Since this product uses water, it must not be
stored where there is a danger of freezing.
Freezing will damage internal components and
void the warranty.
Machine care
For best results, a few simple steps can assure
your machine is well maintained
after your cleaning is complete.
1. Flush your machine of any remaining residual
solution.
a. Fill the 2-in-1 clean water tank with clean
hot tap water.
b . Plug your machine into a proper outlet
and set the Custom Clean dial to the rinse
setting. Turn the power on by pressing the
power button.
c . Recline the handle and press the spray
trigger for 15 seconds while making forward
and backward passes on carpet. Release the
trigger to suction. Repeat for another 15 sec-
onds. Continue without pressing the trigger
until there is no more water being suctioned.
2. Turn power and heater switches OFF (O).
Unplug the machine and wrap the power cord.
Empty the 2-in-1 water tank.
3. Rinse out 2-in-1 water tank, with running hot
tap water, taking care to clean underneath the
heavy duty bladder, and all around it.
4. The top half of the tank can be rinsed clean
through the nozzle area. Also, pop out the red
filter underneath the top half of the tank and
rinse out. Replace before putting the top and
bottom halves of the tank together.
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WARNING
To reduce the risk of electric shock, turn power switch
o and disconnect plug from electrical outlet before
performing maintenance or troubleshooting checks.
» Let all parts
dry completely
before storing
Tip
3 & 4 Filter

Mainnce & Care
5. Before you place the cleaned 2-in-1 water tank
back onto the machine, remove the red solution
filter cap (on the base of the machine). Remove
the cap by inserting a coin or a flat head screw
driver into the slot on the top. Turn counter clock
wise and unscrew. Set aside.
a . Remove the white filter by grasping the
post and pulling up and out of the unit.
Rinse the filter under cold water.
NOTE: Be careful not to drop the filter into the
sink or disposal.
b . Replace the white filter back into the
filter area.
NOTE: Make sure the white filter is seated prop-
erly before placing the red solution filter cap.
c . Replace the red solution filter cap and
turn clockwise to tighten.
6. Keeping the 2-in-1 water tank off of the base
of the machine, simply unscrew the floor nozzle
using a Phillips head screwdriver. This can be
rinsed out at the faucet. Then replace back onto
the machine by starting from the bottom of the
nozzle and hooking the tabs into the holes on
the bottom sides of the machine. Secure into
place with the screw.
7. The inside of the end caps by the brush rolls
can be wiped out with a clean paper towel,
or, if a more thorough cleaning is desired, the
end caps can be taken off using a Phillips head
screwdriver and rinsed clean. Replace after
cleaning.
8. Any loose hair or debris can be pulled from
the brush rolls and thrown away. For the most
thorough clean before storage, follow directions
for removal and replacement of the brush rolls
and belts.
9. To clean attachments that may have been used,
remove from hose and rinse under clean, running
water. Dry and replace attachment in the tool
caddy. Clean the hose by suctioning clean water
from the tap. Before replacing, lift end of hose and
stretch out to ensure all water is cleared from hose.
Refer to page 10.
10. After carpet is dry, vacuum again to remove
hair and fuzz.
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Solution
Filter Cap
Filter
5a. 5b.
5c. 6.
WARNING
To reduce the risk of electric shock, turn power switch
o and disconnect plug from electrical outlet before
performing maintenance or troubleshooting checks.

Small belt removal and replacement
Occasional replacement of one or both belts
may become necessary. If that is needed, please
follow the instructions below.
1. Turn off the machine, and unplug it from
the outlet.
2. Remove both the 2-in-1 water tank and the
formula tank. Set aside.
3. Unscrew the front nozzle and remove it.
Set aside.
4. Turn the machine on its side.
IMPORTANT: cord side down.
5. Remove the clear end cap by unscrewing the
2 black screws. Take care not to drop the screws
into the unit.
6. Remove 1 silver screw.
7. Remove pivot arm by gently lifting up.
8. Remove small brush belt.
9. Replace small brush belt, and reverse
steps above.
Brush removal and large belt replacement
Brushes can be removed for cleaning or
replacement as needed.
1. Follow small belt removal instructions above.
2. Remove brush rolls by pulling them off of
the metal rods. Be careful not to lose the small
washer at each end of the brush rolls.
3. Place cleaned or new brush rolls back onto
the rods. Make sure one washer is on each end
of the rollers prior to sliding onto the rod. Be
sure to let the rod slide through the bushing to
insure proper fit.
4. Re-attach the long belt on the bottom to the
cogs of the small roller brushes.
5. Place small belt over back roller and metal
cog.
6. Place pivot arm in place and screw in place
using the silver screw.
7. Re-attach clear end cap by tightening with the
(2) black screws.
8. Return front nozzle to front of unit, by latching
from underneath and then securing with a screw.
If you have any questions or are having trouble
installing or replacing your belt(s) or brushes,
please call BISSELL Consumer Care.
2.
4.
6.
8.
3.
5.
7.
Mainnce & Care
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7.
9.
6.
8.
WARNING
To reduce the risk of electric shock, turn power switch
o and disconnect plug from electrical outlet before
performing maintenance or troubleshooting checks.
5.

Trbleshting
Problem Possible causes Remedies
Built-in heater
ready light
does not
illuminate
The heater switch is not turned
ON ( I )
Turn the heater switch ON ( I )
The power switch is not turned
ON ( I )
Both switches must be ON ( I ) to
activate the heater ready light
Reduced
spray or
no spray
Water tank may be empty
Fill heavy duty bladder with hot tap water
Tank may not be seated completely Turn power OFF (0). Remove and reseat tank
Pump may have lost prime. Turn power OFF (0) and then back ON
(I). Wait one minute, then depress trigger
DirtLifter®
PowerBrush
does not turn
The belt is off or broken
Turn power OFF ( O ) and unplug unit
from outlet. Follow instructions on page 15
The unit is in the upright position Brushes only rotate when unit is
reclined using the detent pedal
Circuit breaker on machine may
have tripped
Turn the machine OFF ( O ) and
unplug from outlet. Check to see if
foreign object is caught in brush roll.
Remove object. Plug machine in to
reset circuit breaker
Cleaner
not picking
up solution
ReadyTools dial may be at wrong
setting
Set ReadyTools dial to either FLOOR
CLEANING or TOOLS setting
Tank may not be seated properly Pick up both the 2-in-1 water and
formula tank and reseat it to fit snugly
on the unit
Tank may not be assembled properly Check to make sure the "lip" of the
nozzle is securely hooked into the
groove on bottom of Tank (see page 7)
Solution or 2-in-1 water tank
is empty
Check fluid levels in heavy
duty bladder
2-in-1 water tank has picked up
maximum dirty water and red float
door has closed.
Empty 2-in-1 water tank. Refill heavy
duty bladder with clean hot tap water
and 2X formula and replace.
Red float "door" in the tank may
have closed as a result of bumping
an object or moving machine back
and forth too quickly
Turn the machine OFF ( O ), allowing red
float door to release into the open posi-
tion. Turn unit back ON ( I ) to continue
cleaning. Be sure your forward and back-
ward strokes are done at a slower pace.
Red lint screen in tank is dirty Remove red lint screen, clean and replace.
Other maintenance or service not included in the manual should
be performed by an authorized service representative.
Thank you for selecting a BISSELL product.
For any questions or concerns, BISSELL is happy to
be of service. Contact us directly at 1-800-237-7691.
Please do
not return
this product
t o t h e s t o r e .
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WARNING
To reduce the risk of electric shock, turn power switch
o and disconnect plug from electrical outlet before
performing maintenance or troubleshooting checks.