Black Box VOE231 User manual

CUSTOMER
SUPPORT
INFORMATION
Order toll-free in the U.S. 24 hours, 7A.M. Monday to midnight Friday: 877-877-BBOX
FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax [phone]
Mail order: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: [email protected]
Multiport Analog VoIP Router
Important
This is a Class A device and is intended for use in a light industrial environment. It is not intended nor
approved for use in an industrial or residential environment.
Approval
Models that are equipped with FXO interfaces have been approved for connection to the public telecom-
munication network.
JUNE 2007
VOE231
VOE232
VOE233
VOE234
VOE235
VOE236

MULTIPORT ANALOG VOIP ROUTER
2
TRADEMARKS USED IN THIS MANUAL
All applied-for and registered trademarks are the property of their respective owners.
• The VOE230 contains no user serviceable parts. The
equipment shall be returned to Black Box for repairs,
or repaired by qualified service personnel.
• Mains Voltage: Do not open the case the power cord
is attached. The external power adaptor shall be a
listed limited power source that incorporates a dis-
connect device and shall be positioned within easy
reach of the operator. The mains outlet shall be
within 10 feet (3 meters) of the device, shall be eas-
ily accessible, and protected by a circuit breaker.
• For AC powered units, ensure that the power cable
used meets all applicable standards for the country
in which it is to be installed, and that it is connected
to a wall outlet which has earth ground.
• Hazardous network voltages are present in WAN
ports regardless of whether power to the VOE230 is
ON or OFF. To avoid electric shock, use caution when
near WAN ports. when detaching the cables, detach
the end away from the VOE230 first.
• Do not work on the system or connect or disconnect
cables during periods of lightning activity.
In accordance with the requirements of council directive 2002/96/EC on Waste of
Electrical and Electronic Equipment (WEEE), ensure that at end-of-life you separate
this product from other waste and scrap and deliver to the WEEE collection system in
your country for recycling.
WARNING

MULTIPORT ANALOG VOIP ROUTER
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1. Power up the VOE230
1. Connect the VOE230 to a power source using the included power supply
and cable.
2. When the Power LED stops blinking and remains lit, the VOE230 is ready
to configure.
The terminal block header to which the wires are secured pro-
vides the disconnect for the VOE230. Take proper measures to
ensure that it is not permanently fastened to the receptacle
mounted on the chassis.
CAUTION

MULTIPORT ANALOG VOIP ROUTER
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2. Connect the VOE230 to your PC
Note For factory default IP address information, see Appendix B. on page 12.
Option 1: Connect to a network that has a DHCP server
Using the included black Ethernet cable, connect the VOE230 RJ-45 Ethernet
WAN port, labeled ETH0/0 (see Figure 1), to an Ethernet hub or switch on the
same network as your PC. WAN interface ETH0/0 is configured as DHCP client.
Figure 1.
Connecting the VOE230 to your PC through a hub or switch
Figure 2.
Connecting the VOE230 directly to your PC
Option 2: Connect directly to a PC
LAN interface ETH0/1 is configured as DHCP server (see Figure 2).
1. Configure your PC as a DHCP client.
Note The procedures below are for Microsoft Windows. For another operating
system, refer to the operating instruction that came with your PC.
DHCP
Server
Ethernet Hub
or Switch
VOE230
PC
ETHO/O
0/3 0/2 0/1 0/0
Voice Ports
FXS
ETH 0/0
0/3 0/2 0/1 0/0
Voice Ports
FXS
VOE230
PC ETHO/1
ETH 0/1
ETH 0/0

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2. Right-click on My Network Places and select Properties in the context
menu (see Figure 3).
Figure 3.
Displaying the Network Connections window
Figure 4.
Displaying the Internet Properties (TCP/IP) Properties window
3. Double-click on Local Area Connection and click on Properties to open
the Internet Protocol (TCP/IP) Properties window (see Figure 4).
4. Select Obtain an IP address automatically and Obtain DNS server address
automatically options.
5. Click OK to save changes and close the properties windows.

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6. Using the included black Ethernet cable, connect the VOE230 RJ-45 Ether-
net LAN port labeled ETH0/1 directly to the Ethernet port on your PC (see
figure 2 on page 4).
Option 3: Connect the VOE230 console port to your PC
If your PC has an RS-232 serial COM port, you may use it to connect the
VOE230 Console port. Refer to the VOE230 Getting Started Guide located on the
CD-ROM shipped with your VOE230 for the procedure.

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3. Start the VOE Discovery Tool
1. Insert the CD included with your VOE230 into the CD drive on your PC.
2. Copy the file named VOEDiscovery.exe from the CD to your PC.
3. At your PC, double-click the VOEDiscovery.exe file name to activate the
tool. TheVOE Discovery Tool window will display the IP Address, MAC
Address, Device Type (model number) and Build (software release) of your
VOE230.
If your VOE230 does not appear:
•
Make sure the VOE230 and your PC are on the same routed subnet
•
Make sure any firewall programs on your PC are disabled

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4. Access the Command Line Interface
1. In the Discovery Tool window, select the IP address of your VOE230.
2. Right-click the selected line, and select Telnet .
3. In the telnet window, enter the username administrator . At the password
prompt simply press the enter key. The VOE230 will respond by display-
ing its IP address as the command line prompt.
4. After you log in your VOE230 will be running in operator execution mode
(indicated by > character in the command line prompt). To enter configura-
tion mode, use the commands enable and configure.
10.10.22.50> enable
10.10.22.50# configure
10.10.22.50(cfg)#
You may now start to configure the VOE230 from scratch using the CLI com-
mands, but we recommend that you start your configuration from a template. See
section “Loading the configuration” on page 9 for further details.

MULTIPORT ANALOG VOIP ROUTER
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5. Loading the configuration
Black Box provides a collection of configuration templates on the CD-ROM
shipped with your VOE230 device, one of which may be similar enough to your
application that you can use it to speed up configuring the VOE230. Simply
download the configuration note that matches your application to your PC.Adapt
the configuration as described in the configuration note to your network (remem-
ber to modify the IP address) and copy the modified configuration to a TFTP
server. The VOE230 can now load its configuration from this server.
Note If your application is unique and not covered by any of Black Box’s con-
figuration templates, you can manually configure the VOE230 instead of
loading a configuration file template.
In this example we assume anTFTP server resides on the host with the IP address
10.10.1.11 and the configuration file named VOE.cfg resides in the root directory
of the TFTP server.
10.10.22.50(if-ip)[eth0]# copy tftp://10.10.1.11/VOE.cfg star-
tup-config
Download...100%
10.10.22.50(if-ip)[eth0]#
After you reboot the VOE230 the new startup configuration will become active.
10.10.22.50(if-ip)[eth0]# reload
Running configuration has been changed.
Do you want to copy the 'running-config' to the 'startup-con-
fig'?
Press 'yes' to store, 'no' to drop changes : no
Press 'yes' to restart, 'no' to cancel : yes
The system is going down
When you issue the reload command, the VOE230 will ask if you want to copy the
running configuration to the startup configuration. Since you just downloaded a con-
figuration file to the startup configuration you must answer this question with NO .
Otherwise, the downloaded configuration will be overwritten and lost!
IMPORTANT

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6. Additional Information
Refer to the VOE230 Getting Started Guide located on the CD-ROM shipped
with your VOE230 device and available online at www.blackbox.com/manuals.
For detailed information about:
•
Installing, configuring, operating, and troubleshooting.
•
Warranty, trademark & compliance
The CD-ROM also includes many freeware and shareware tools, including TFTP
servers, and Telnet clients.

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A. Factory default IP address information
Item IP Addresss(es) Network Mask
WAN interface Ethernet 0 (ETH 0/0) DHCP client DHCP client
*
LAN interface Ethernet 1 (ETH 0/1)
*. The VOE230 factory-default configuration includes a DHCP server running on the
ETH 0/1. All Ethernet ports are pre-configured and active.
192.168.1.1 255.255.255.0
*DHCP server address range 192.168.1.10–192.168.1.19 255.255.255.0

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B. Compliance Information
B.1 Compliance
EMC:
•
FCC Part 15, ClassA
•
EN55022, Class A
•
EN55024
Safety:
•
UL60950-1/CSA C22.2 No. 60950-1
•
IEC 60950-1
•
EN60950-1
•
AS/NZS 60950-1
PSTN Regulatory Compliance:
•
FCC Part 68
•
CS-03
•
TBR-21
•
AS/ACIF S002
•
AS/ACIF S003

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B.2 Radio and TV Interference
The VOE230 router generates and uses radio frequency energy, and if not
installed and used properly—that is, in strict accordance with the manufacturer’s
instructions—may cause interference to radio and television reception. The
VOE230 router have been tested and found to comply with the limits for a Class
B computing device in accordance with specifications in Subpart B of Part 15 of
FCC rules, which are designed to provide reasonable protection from such inter-
ference in a commercial installation. However, there is no guarantee that interfer-
ence will not occur in a particular installation. If the VOE230 router does cause
interference to radio or television reception, which can be determined by discon-
necting the unit, the user is encouraged to try to correct the interference by one or
more of the following measures: moving the computing equipment away from
the receiver, re-orienting the receiving antenna and/or plugging the receiving
equipment into a different AC outlet (such that the computing equipment and
receiver are on different branches).
B.3 FCC Part 68 (ACTA) statement (FXO ports)
This equipment complies with Part 68 of the FCC rules and the requirements
adopted byACTA. On the bottom side of this equipment is a label that contains—
among other information—a product identifier in the format
US:AAEQ##TXXXX . If requested, this number must be provided to the tele-
phone company.
The method used to connect this equipment to the premises wiring and telephone
network must comply with the applicable FCC Part 68 rules and requirements
adopted by the ACTA.
If this equipment causes harm to the telephone network, the telephone company
will notify you in advance that temporary discontinuance of service may be
required. But if advance notice isn’t practical, the telephone company will notify
the customer as soon as possible. Also, you will be advised of your right to file a
complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, opera-
tions or procedures that could affect the operation of the equipment. If this hap-
pens the telephone company will provide advance notice in order for you to make
necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information,
please contact our company. If the equipment is causing harm to the telephone
network, the telephone company may request that you disconnect the equipment
until the problem is resolved.

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Connection to party line service is subject to state tariffs. Contact the state public
utility commission, public service commission or corporation commission
for information
B.4 Industry Canada Notice (FXO ports)
This equipment meets the applicable Industry Canada Terminal Equipment Tech-
nical Specifications. This is confirmed by the registration number. The abbrevia-
tion IC before the registration number signifies that registration was performed
based on a Declaration of Conformity indicating that Industry Canada technical
specifications were met. It does not imply that Industry Canada approved the
equipment.
This Declaration of Conformity means that the equipment meets certain telecom-
munications network protective, operational and safety requirements. The
Department does not guarantee the equipment will operate to the user’s satisfac-
tion. Before installing the equipment, users should ensure that it is permissible to
be connected to the facilities of the local telecommunications company. The
equipment must also be installed using an acceptable method of connection. In
some cases, the company’s inside wiring associated with a single line individual
service may be extended by means of a certified connector assembly (telephone
extension cord). The customer should be aware that compliance with the above
condition may not prevent degradation of service in some situations. Repairs to
some certified equipment should be made by an authorized maintenance facility
designated by the supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the telecommunications com-
pany cause to request the user to disconnect the equipment. Users should ensure
for their own protection that the ground connections of the power utility, tele-
phone lines and internal metallic water pipe system, are connected together. This
protection may be particularly important in rural areas.

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B.5 CE Declaration of Conformity
Product Description: VOE230 Series
The products described above in the form as delivered are in conformity with the
provisions of the following European Directive:
R&TTE Directive 1999/5/EC
Guidelines of the European Parliament and the Committee for the Harmonization
of the Legal Regulations of the Member States concerning radio equipment and
telecommunications terminal equipment and the mutual recognition of their con-
formity.
.
B.6 Approval
Models that are equipped with FXO ports have been approved for connection to
the public telecommunication network.
The safety advice in the documentation accompanying the
products shall be obeyed. The conformity to the above directive
is indicated by the CE sign on the device.

© Copyright 2007. Black Box Corporation. All rights reserved.
1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • Fax [phone]