Black Widow ATV-WINCH-2500 User manual

2,500lb 12V-DC Electric ATV Winch
Instructions for Part# ATV-WINCH-2500
Instructions for Part# ATV-WINCH-4500
Instructions for Part# ATV-WINCH-4500
WARNING: Read carefully and understand all ASSEMBLY AND OPERATION
INSTRUCTIONS before operating. Failure to follow the safety rules and other basic safety
precautions may result in serious personal injury.

Page 2 of 17
Table of Contents
Intended Use ........................................................................................................................................ 4
Technical Specifications ..................................................................................................................... 4
Important Safety Information .............................................................................................................. 5
Specific Operation Warnings .............................................................................................................. 6
Assembly Instructions ........................................................................................................................ 8
Before Each Use ................................................................................................................................ 10
Operating Instructions ...................................................................................................................... 10
After Each Use ................................................................................................................................... 14
Maintenance ....................................................................................................................................... 14
Troubleshooting ................................................................................................................................. 15
Parts Diagram ..................................................................................................................................... 16
Parts List ............................................................................................................................................. 17
Warranty Information……………………………..…………………………………………………….…..19
Rev. 032521 DiscountRamps.com 1-888-651-3431 Page 2
⚠WARNING
• Read and understand all instructions. Failure to follow all instructions may result in fire, serious injury
and/or DEATH.
• The warnings and instructions in this manual cannot cover all possible conditions or situations that
could occur. Exercise common sense and caution when using this electric winch. Always be aware
of the environment and ensure the electric winch is used in a safe and responsible manner.
• Do not allow anyone to operate or assemble the electric winch until they have read this manual and
have developed a thorough understanding of how it works.
• Do not modify this electric winch in any way. Unauthorized modification may impair the function
and/or safety and could affect the life of the electric winch.
• Use the right tool for the job. DO NOT attempt to force small equipment to do the work of larger
industrial equipment. There are certain applications for which this electric winch was designed. The
tool will perform the job safer and better at the capacity for which it was intended. DO NOT use this
equipment for a purpose for which it was not intended.
• Industrial or commercial applications must follow OSHA requirements.

Page 3 of 17
Intended Use
The 2,500lb 12V DC Electric ATV Winch features a 1.2 HP permanent magnet motor that stays cooler
during long pulls. The three-stage planetary gear system provides fast line speed. The automatic
load-holding brake ensures maximum safety. The free spooling provides a fast line-out, while the 10’
ergonomic handheld remote control allows for safe operation at a distance. The winch contains a
Aluminum Hawse Fairlead and an aircraft-grade Synthetic rope.
Technical Specifications
Property
Specification
Rated Single Line Pull
2500Ib (1587kg)
Application
ATV / UTV
Motor
12V DC 1.2 HP Permanent Magnet
Power in & Power Out
Yes
Duty Cycle Rating
5% (45 seconds at Max Rated Load; 14 minutes, 15 seconds rest)
Wired Remote Controller
Wired, 10ft (3.1m) long
Gear Train
3-Stage Planetary
Gear Ratio
167:1
Free Spool
Cam Activated
Brake
Auto. Load Holding Mechanical
Drum (Dia. X L)
2" X 5" (50mmx84mm)
Hook
1/4" Clevis, with Spring-Loaded Safety Latch
Fairlead
Aluminum Hawse Fairlead
Rope Size/Type
0.197 " x 50’ (5.0mmx15.2m)
Synthetic Rope
Battery
12V DC Minimum 20 Ah
Battery Cables
8 Gauge, 5.9' Long
Solenoid Cables
8 Gauge, 4.2' Long
Mounting Pattern
3’’x 4.9’’ (76mmx124mm)
Mounting Hardware
Adaptor Plate: 4xM8x25mm
Fairlead: 2x M8x25mm
Relay：2x M5x20 mm
Sound Rating
80db
Overall Dimensions (L X D X H)
12.8 " X 4.7" X 4.6"(326mmx120mmx118mm)
Weight
20.5 Ib. (9.3kg)
IP Rating
IP 68 - Winch and Controls
Layer
Rated Line pull
Rope Length/ Layer
2500lb(1134kg)
9’(2.8m)
2127lb(965kg)
20’(6m)
1851lb(839kg)
31’(9.4m)
1639lb(743kg)
43’(13m)
1470lb(666kg)
50’（15.2m）
Rev. 032521 DiscountRamps.com 1-888-651-3431 Page 3

Page 4 of 17
First Layer of Wire Rope Performance
Line Pull
lb (kg)
Line Speed fpm
(m/min)
Amp Draw
(DC12V)
0(0)
20.6(6.2)
20
1000(453)
11.8(3.5)
110
2000(907)
9.8(2.9)
160
2500(1134)
9.6(2.8)
190
Important Safety Information
⚠WARNING
WORK AREA SAFETY
• Inspect the work area before each use. Keep work area clean, dry, free of clutter and well-lit.
Cluttered, wet or dark work areas can result in injury. Using the electric winch in confined work
areas may put you dangerously close to other cutting tools and rotating parts.
• Keep children and bystanders away from the work area while operating the tool. Do not allow
children to handle the electric winch.
• Always make sure you have control of vehicle and area around it. Make sure no personal or
property damage can occur if vehicle rolls back during winching operation.
⚠WARNING
PERSONAL SAFETY
• Stay alert, watch what you are doing and use common sense when operating the electric winch.
Do not use the electric winch while you are tired or under the influence of drugs, alcohol or
medication. A moment of inattention while operating the tool may result in serious personal injury.
• Dress properly. Do not wear loose clothing, dangling objects or jewelry. Keep your hair, clothing
and gloves away from moving parts. Loose clothes, jewelry or long hair can be caught in moving
parts. Air vents on the tool often cover moving parts and should be avoided.
• Wear the proper personal protective equipment when necessary. Use ANSIZ87.1 compliant safety
goggles (not safety glasses) with side shields, or when needed, a face shield. Use a dust mask in
dusty work conditions. Use non-skid safety shoes, hardhat, gloves, dust collection systems and
hearing protection when appropriate. This applies to all persons in the work area.
• Do not overreach. Keep proper footing and balance at all times.
Rev. 032521 DiscountRamps.com 1-888-651-3431 Page 4

Page 5 of 17
⚠CAUTION
WINCH USE AND CARE
• Inspect before every use. Do not use if damaged or parts loose. Examine the winch for structural
cracks, bends, damage, frayed or kinked rope, and any other conditions that may affect the safe
operation of the winch. Do not use the winch even if minor damage appears. A kink permanently
weakens the rope. Even after it is straightened out, kinked rope can fail suddenly and must not be
used.
• Do not force the winch. Products are safer and do a better job when used in the manner for which
they are designed. Plan your work and use the correct product for the job.
• Store the winch in a dry, secure place out of the reach of children when it is not in use. Inspect the
tool for good working condition prior to storage and before re-use.
• Use only accessories that are recommended by X-Power for use with your product. Accessories
that may be suitable for one product may create a risk of injury when used with another tool.
Never use an accessory that has a lower operating speed or operating pressure than the tool
itself.
Specific Operation Warnings
⚠WARNING
GENERAL SAFETY
• To prevent injury or property damage, read and understand all instructions before operating
winch.
• Wear ANSI Z87.1 compliant safety goggles and heavy-duty leather work gloves during
operation.
• Do not exceed the rated load capacity. Be aware of dynamic loading! Sudden load movement
may briefly create excess load causing product failure.
INSTALLATION SAFETY
• Choose a mounting location that can support the winch and rated load capacity.
• Do not weld mounting bolts.
• Use supplied power cords and rope listed in manual only. Do not use thinner/longer cables or
link multiple cables together.
• Keep hands clear of winch rope, hook loop, hook and fairlead opening during installation,
operation and when spooling in or out.
• Wrap the rope under 500lb of tension before use. Otherwise, the rope may bind during
operation.
• Do not route electrical cables near sharp edges or parts that will move or become hot.
• Work in a well-ventilated area. Explosive hydrogen gas can accumulate and explode when
ignited by a spark or open flame.
• Only connect to a clean, corrosion-free battery.
• Remove all jewelry and metallic objects before working near battery.
WINCHING SAFETY
• Inspect winch rope, hook, and slings before operating winch. Frayed, kinked, or damaged winch
rope must be replaced immediately. Damaged components must be replaced before operation.

Page 6 of 17
• Do not maintain power to the winch if the motor stalls. Verify the load is within the rated capacity
for the rope layer. Make sure the battery is fully charged. Use double-line rigging whenever
possible.
• Do not engage or disengage clutch while under load.
• Always ensure hook latch is closed and not supporting load.
• Never apply load to hook tip or latch. Apply load only to the center of hook.
• Never use a hook that has been bent, warped, or twisted.
• Keep clear of fairlead when operating. Do not try to guide rope.
• Do not place any fingers through the hook. Fingers may be caught and get pulled into the
fairlead or drum. Use the included strap to hold the hook instead.
• Stay out of the direct line that the rope is pulling. If it slips or breaks, it will create a whiplash
effect. Utilize a winch dampener to help absorb the force released if the rope breaks.
• Do not use for overhead hoisting. This winch is intended to be used for pulling only.
• Use a spotter to assist you with safe operation of the winch. Make sure the spotter is out of the
way of the vehicle and the rope before activating the winch.
• Do not use the hand crank, if equipped, to assist the winch.
• Do not use vehicle to pull on the rope and assist the winch.
• Do not use to transport people or animals.
• Disconnect battery cables before working near the rope, drum, fairlead or load to prevent
accidental starting.
• Keep rope straight to avoid kinking the rope.
• Keep children and bystanders away while operating.
• Hook onto the object using a pulling point, tow strap, or chain. Do not wrap the rope around the
object and hook onto the rope itself.
• Do not use a recovery strap while winching.
• Secure the load after moving. Do not lock the mechanism.
• Keep at least 5 full turns of rope on the drum.
• Keep clear of the rope, hook, and load while winching. Do not step over the rope or apply
pressure to the rope under tension. The rope might break and cause personal injury.
• If the rope begins to get entangled, stop the winch immediately and release the rope using the
switch.
• Only winch with the winching vehicle’s transmission placed in neutral. Winching with a vehicle’s
transmission in gear or park may damage the transmission. A vehicle’s transmission is not
designed to handle this type of load.
• Do not operate the winch on extreme slopes. Do not exceed 45° from center line of vehicle for a
fairlead. For a Hawse fairlead, the angle should be as close to vehicle center line as possible.
• People with pacemakers should consult their physicians before use. Electromagnetic fields near
a heart pacemaker could cause pacemaker interference or failure.
• Remove all obstacles before operation.
• Always use supplied hook strap whenever spooling winch rope in or out, during installation, and
during operation.
• Always take time to use appropriate rigging techniques for winch pull.
Rev. 032521 DiscountRamps.com 1-888-651-3431 Page 6

Page 7 of 17
Assembly Instructions
⚠WARNING
Read the entire Important Safety Information section at the beginning of this manual, including all
text under subheadings, before setting up or using this electric winch.
Mounting the Winch:
1. The mounting plate must be rated to at least the winch’scapacity. It must be flat and strong enough
to remain flat at maximum winch capacity. The winch must sit flat on the winch mount, with no
gaps under drum supports.
2. Align the winch perpendicular to centerline of the vehicle at the desired location and mark the
locations of the winch base holes. Compare the dimensions of the marked holes.
3. Before drilling, verify that the installation surface has no hidden components or structural pieces that
will be damaged.
NOTE: This winch can generate extreme forces . Select a location that can withstand the rated
capacity without damage or weakening. Steel reinforcement plates may be needed or a certified
welder may need to weld on additional bracing, depending on the mounting location.
4. Drill holes for the hardware at the marked locations.
5. Install the winch using hardware described under the specifications table.
Mounting the Solenoid Assembly:
1. Mount the solenoid box, switch controller, and socket lead in proper location so that:
a) Winch components are close enough to each other to allow wires to be routed properly.
b) Vehicle component operation is not interfered with.
c) Vehicle components are not damaged by drilling or driving screws.
d) Winch components will not be damaged by stresses caused by vehicle operation.
2. Mark the locations where the screw holes will be.
3. Verify that the installation surface has no hidden components or structural pieces that will be
damaged before drilling.
4. Drill pilot holes for the mounting screws.
Rev. 032521 DiscountRamps.com 1-888-651-3431 Page 7

Page 8 of 17
5. Secure in place with mounting screws.
Wiring:
To prevent serious injury, from explosion, due to sparking at the battery connection, disconnect the
battery cables before making other wiring connections.
To prevent serious injury from leaking battery acid, do not use a dirty, corroded, or leaking battery.
Only use a 12V automotive (or equivalent) battery that is in good condition.
1. Plan a route for the wiring from the planned winch location to the battery. This route
must be secured and out of the way of moving parts, road debris or any location
where parts may be damaged. For example, you may wish to route the wires under
the vehicle, attaching it to the frame using suitable fasteners. Do not attach the
wires to the exhaust system, drive shaft, emergency brake cable, fuel line or any
other components which may damage the wiring.
2. If you drill through the bumper or any part of the body to route the wires, be sure to
install a rubber grommet in the hole to prevent fraying the wires.
3. Route the cables from the solenoid to the battery and from the solenoid to the winch,
following the precautions discussed. See image below:
4. Attach the blue and yellow cables to their corresponding terminals on the winch.
Note: Wire in the switch controller (and socket lead, if required) according to the
diagrams on the above picture
5. Attach the black battery cable directly to the negative terminal of the battery.
6. Attach the red battery cable directly to the positive terminal of the battery.
NOTE: The attachment of the motor cables determines the operation of the remote
button. After the unit is mounted and powered, check the direction of the Power In and
Power Out on the remote button. If you wish to change the direction on the remote,
disconnect the battery cables from the battery, switch the motor cable connections on the
motor assembly, then reconnect the battery cables.
7. Disconnect the wired remote controller when not in use.
Preparing & Stretching Winch Rope:
WARNING: Always pre-stretch all new ropes before first use. Failing to pre-stretch rope will
reduce the maximum capacity of rope and may cause premature failure.
1. Position vehicle on a flat surface approximately full rope length distance from anchor point such
as large tree.
Rev. 032521 DiscountRamps.com 1-888-651-3431 Page 8

Page 9 of 17
2. Connect rope to anchor point with minimum number of wraps on drum.
3. Recoil the rope back into the winch under at least 500lb (227kg) of tension. Apply light pressure
to vehicle brake pedal as needed to produce load.
4. Stop approximately every minute to check rope is winding level. Make sure vehicle is in park with
parking brake applied before exiting vehicle. Do not check, touch or attempt to reposition rope
with load on winch rope.
Before Each Use
⚠WARNING
• Inspect winch rope, hook and slings before operating winch. Frayed, kinked, or damaged winch
rope must be replaced immediately. Damaged components must be replaced before operation.
• Wrap the rope under 500lbs of tension before use. Otherwise, the rope may bind during
operation.
• Work in a well-ventilated area. Explosive hydrogen gas can accumulate and explode when
ignited by a spark or open flame.
• Remove all jewelry and metallic objects before working near batteries.
Operating Instructions
⚠WARNING
• Read the entire Important Safety Information section at the beginning of this manual, including
all text under subheadings, before setting up or using this electric winch.
• The instructions that follow are basic guidelines only and cannot cover all situations
encountered during use. The operator and assistants must carefully plan usage to prevent
accidents.
1. Examine the rope. Do not use the winch if the rope is frayed, kinked or damaged.
2. Fully charge the vehicle’s battery.
3. Check the winch's electrical connections. All connections must be tight and clean.
4. Put the vehicle's transmission in Neutral.
5. If the vehicle connected to the winch must be stationary, engage the emergency brake and block
the wheels using wheel chocks (sold separately).
WARNING: Never shift winch to Free Spool position with load on winch rope.
6. To pull out the rope, move the clutch control to the released position (shown below). Slide the
loop of the hook strap over the hook, then pull on the hook strap to pull the winch rope from
winch drum.
Rev. 032521 DiscountRamps.com 1-888-651-3431 Page 9

Page 10 of 17
7. Hook onto the object using a pulling point, tow strap, tree strap, or chain.
⚠WARNING
Leave at least five full turns of rope on the drum.
Do not wrap the rope around the object and hook onto the rope itself. This can damage the object
being pulled, and kink or fray the rope.
8. The attachment point must be centered in loop of hook and the hook’s safety clasp must be fully
closed. (See image below.)
9. Do not use a recovery strap while winching. They are designed to stretch and can suddenly whip
back towards the operator during operation.
10. Place a heavy rag or carpet (sold separately) over the rope span, 6 feet from the hook, to help
absorb the force released if the rope breaks.
Rev. 032521 DiscountRamps.com 1-888-651-3431 Page 10

Page 11 of 17
11. Re-engage the clutch by moving the clutch handle to the engaged position (see image below)
⚠WARNING
Do not allow anyone to stand near the rope or in line with the rope behind the winch while it is under
power. If the rope should slip or break, it can suddenly whip back towards the winch, causing a
hazard for anyone in the area. Stand far to the side while winching.
12. Attach the wired remote controller to the socket on the solenoid assembly. (see image below).
13. Operate the controls briefly to ensure they work properly. If operation is reversed, the power
cables may be connected backwards. Correct any such issue before use.
Rev. 032521 DiscountRamps.com 1-888-651-3431 Page 11

Page 12 of 17
⚠WARNING
Only operate the winch while the winch, line, and load are in view. Make sure that there are no
bystanders nearby.
14. When it is safe to do so, use the power switch on the wired remote controller to retract the rope,
and winch the item as desired. To prevent damage, do not power the hook all the way into the
fairlead.
15. Do not operate the winch at extreme angles. Do not exceed the angles shown below for a roller
fairlead. For a Hawse fairlead, the angle should be as close to straight as possible.
16. If the object to be pulled must be pulled at an angle in relation to the winch, use a pulley (sold
separately) and an anchor point directly in front of the winch, as shown in the following picture.
⚠WARNING
Stop the winch and release tension on the rope before moving the rag or carpet placed on it.
17. Discontinue using the winch if the battery becomes weak or run down.
18. You may wish to keep the engine running while using this winch, to continually recharge the
battery. However, exercise extreme caution when working around a running vehicle and ONLY
operate a vehicle in an outdoor area.
19. When finished pulling the load, reverse the direction of the winch just enough to release tension
on the rope so that you can unfasten the hook from the load and reel in the rope.
Rev. 032521 DiscountRamps.com 1-888-651-3431 Page 12

Page 13 of 17
Duty Cycle (Duration of Use):
Avoid damage to the winch by not winching for more than
the prescribed duty cycle time. The Duty Cycle defines the
amount of time, within a 15-minute period, during which a
winch can operate at its maximum capacity without
overheating. For example, this winch with a 5% duty cycle
at 65% maximum load must be allowed to rest for at least
14 minutes, 15 seconds after every 45 seconds of
continuous operation. Failure to carefully observe duty
cycle limitations can easily over-stress a winch, causing
premature winch failure. Do not attempt to pull full-rated
load for more than 20 seconds. Release Power-In switch
immediately when winch drum/rope stops. Allow winch to
cool and change rigging as needed before continuing pull.
After Each Use
• Inspect rope for damage. Replace immediately if damaged.
• Wipe external surfaces of the winch with a clean cloth.
Maintenance
⚠WARNING
• To prevent serious injury, disconnect the battery cables before performing any inspection,
maintenance, or cleaning procedures.
• To prevent serious injury from winch failure, do not use damaged equipment. If an
abnormal noise or vibration occurs, have the problem corrected before further use.
• When operating a steel cable winch, be sure to check and maintain cable. Maintenance
may include lubricating rope occasionally with a light oil.
• The winch’s internal mechanism is permanently lubricated. Do not open the housing.
However, if the winch is submerged, it should be opened, dried, and re-lubricated by a
qualified technician as soon as possible to prevent corrosion.
Rev. 032521 DiscountRamps.com 1-888-651-3431 Page 13

Page 14 of 17
Troubleshooting
⚠WARNING
• Follow all safety precautions whenever diagnosing or servicing the tool.
• Disconnect power supply before service.
Use the table below to troubleshoot problems before contacting customer service. If the problem
continues after troubleshooting, call 1-888-651-3431 for assistance.
Failure
Possible Cause
Corrective Action
Motor
overheats
1. Incorrect power cords
2. Winch is being over-worked
1. Use only supplied power cords
2. Allow winch to cool down periodically
Motor does
not turn on
1. Switch assembly not connected
properly.
2. Loose battery cable connections
3. Vehicle battery needs charging
4. Solenoid malfunctioning
5. Defective switch assembly
6. Defective motor
7. Water has entered motor
8. Internal damage or wear
1. Insert switch assembly all the way into
connector.
2. Tighten nuts on all cable connections
3. Fully charge battery
4. Tap solenoid to loosen
contacts. Apply 12 volts to
coil terminals directly. A
clicking indicates proper
activation
5. Replace switch assembly
6. Check for voltage at armature port
with switch pressed. If voltage is
present, replace motor
7. Allow to drain and dry. Run in
short bursts without load until
completely dry
8. Have technician service winch
Motor runs
but rope
drum does
not turn
The clutch is not engaged
Move the clutch handle to the engaged
position. If problem persists, contact a
qualified technician to check and repair unit.
Motor runs
slowly or
without
normal
power
1. Insufficient current or voltage
2. Loose or corroded battery
cable connections
3. Incorrect power cords
1. Battery weak, recharge
Run winch with vehicle motor running
2. Clean, tighten, or replace
3. Use only supplied power cords
Motor runs in
one direction
only
1. Defective or stalled solenoid
2. Defective switch assembly.
1. Tap solenoid to loosen contacts. Or
repair / replace the solenoid
2. Replace switch assembly
Rev. 032521 DiscountRamps.com 1-888-651-3431 Page 14

Page 15 of 17
Parts Diagram
Parts List
Number
Part Number
Description
Quantity
Set Number
1
10801010-1
Screw M5x 25
4
A
2
10801010-2
Washer Ø5
4
3
10801028-3
Motor Assembly
1
4
10821103-4
Active brake
1
5
10821103-5
Brake Spring
1
6
10821103-6
Driven Brake
1
7
10802015-7
Seal Kit
2
8
10801013-8
Nylon Bearing
2
9
10821103-9
Clutch Spring
1
B
10
10801013-10
Drum
1
C
11
10801013- 11
Tie Bar
2
D
12
10801010- 12
Screw M6x8
1
E
13
10801010- 13
Open collar 7
3
F
14
10801013- 14
Retarding end cap
1
15
10801012-15
Hexagon Lever
1
16
10801010- 16
O-Ring 96 x 1.8
1
17
10801012 -17
Gear Carrier Assembly (Output)
1
18
10801010- 18
Thrust Shim
2
19
10801012-19
Three-stage Sun Wheel
1
20
10801010- 20
Gear Carrier Assembly (Intermediate)
1
21
10801010- 21
Washer
1
22
10801010- 22
Gear Carrier Assembly (Input)
1
23
10801010- 23
Washer
1
24
10801013- 24
Skateboard
1
25
10801010- 25
Reduction case
1
26
10801013 -26
Seal Kit
1
27
10801013- 27
Clutch handwheel
1
28
10801010- 28
Square nut M8
4
29
10801010- 29
Winch Mounting Hardware
1
G
30
10801021-30
Aluminum Hawse Fairlead
1
H
31
10800002- 31
Relay
1
I

Page 16 of 17
32
10802015-32
Wired Remote Controller
1
33
10801028-33
Capstan Positive Power Cord Assembly
1
34
10801028-34
Capstan Negative Power Cord Assembly
1
35
10801028-35
Positive-pole power-line Assembly for motor
1
36
10801028-36
Motor negative pole power supply wire
assembly
1
37
10801001-37
Red Strap
1
J
38
10811053-38
Clevis Hook
1
39
10801021-39
Synthetic Rope
1
40
10800205-40
Mounting Plate
1
K
Rev. 032521 DiscountRamps.com 1-888-651-3431 Page 16

Page 17 of 17
Product Warranty and Liability
GENERAL PRODUCT WARRANTY: Products purchased from the Authorized Dealer (original place
of purchase) or Merchant (“Dealer”) will be free of defects in material and workmanship at the time of
receipt, and will meet the specifications stated at the place of purchase transaction or online at the
Dealer’s website, under normal use and service when correctly installed, operated and maintained.
This product warranty is effective for the period of time stated below, unless otherwise stated in the
product instructions or depicted in the product advertisement. All Authorized Dealer warranties are
NON-TRANSFERABLE and cover only the original end purchaser. This limited warranty does not
cover products purchased through non-authorized dealers. Non-authorized dealer receipts are not
accepted for warranty verification.
***Warranty claims must be made directly to the original place of purchase.***
WARRANTY PERIOD: This warranty remains in force for one year from the date of the product’s
accepted delivery. The Authorized Dealer offers a one year manufacturer’s warranty for most products
unless otherwise specified on the product advertisement.
WARRANTY SERVICE: The Authorized Dealer will replace any defective or malfunctioning part at
no charge, including payment of the shipping costs of parts or replacement product to and from the
manufacturer. The purchaser is responsible for labor charges. If the product does not meet
specifications as depicted in the advertisement, the Authorized Dealer will refund the full purchase
price of the product.
Questions regarding the warranty on a specific product and warranty claims should be directed to the
Authorized Dealer with whom the purchase transaction was made.
WARRANTY LIMITATIONS: The above warranty does not apply to products that are repaired,
modified or altered by any party other than the Authorized Dealer; are subjected to unusual physical
stress or conditions (such as overloaded ramps or corrosion), natural disaster, governmental actions,
wars, strikes, labor disputes, riots, theft, vandalism, terrorism or any reason beyond reasonable
control; are damaged due to improper installation, misuse, abuse, accident or negligence in use,
storage, transportation or handling, or tampering; or to products that are considered consumable
items or items requiring repair or replacement due to normal wear and tear.
Product should be inspected prior to signing for delivery. Product damage incurred during
shipping, unless noted on the Bill of Lading at the time of delivery, renders this warranty void.
LIMITED LIABILITY: In no event shall THE AUTHORIZED DEALER be liable to the purchaser or any
third party for any indirect, incidental, consequential, special, exemplary or punitive damages arising
out of the use of the product, including, without limitation, property damage, loss of value of the
product or any third party products that are used in or with the product, or loss of use of the product
or any third party products that are used in or with the product.
Rev. 032521 DiscountRamps.com 1-888-651-3431 Page 17