Blackbe;rry 6710 User manual

BlackBerry Wireless
Handheld
900/1900 MHz GSM/GPRS Networks
900/1800 MHz GSM/GPRS Networks
Getting Started Guide

BlackBerry Wireless Handheld
Getting Started Guide
Last modified: 10 September 2003
Part number: MAT-04778-004 rev.002
ASY-06038-001
At the time of publication, this documentation complies with software
version 3.6.0.
© 2003 Research In Motion Limited. All Rights Reserved. The BlackBerry
and RIM families of related marks, images and symbols are the exclusive
properties of Research In Motion Limited. RIM, Research In Motion, ‘Always
On, Always Connected’, the “envelope in motion” symbol and the
BlackBerry logo are registered with the U.S. Patent and Trademark Office
and may be pending or registered in other countries. All other brands,
product names, company names, trademarks and service marks are the
properties of their respective owners.
The handheld and/or associated software are protected by copyright,
international treaties and various patents, including one or more of the
following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318;
D445,428; D433,460; D416,256. Other patents are registered or pending in
various countries around the world. Visit www.rim.com/patents.shtml for a
current listing of applicable patents.
While every effort has been made to achieve technical accuracy, information
in this document is subject to change without notice and does not represent a
commitment on the part of Research In Motion Limited, or any of its
subsidiaries, affiliates, agents, licensors, or resellers. There are no warranties,
express or implied, with respect to the content of this document.
Research In Motion Limited
295 Phillip Street
Waterloo, ON N2L 3W8
Canada
Research In Motion UK Limited
Centrum House, 36 Station Road
Egham, Surrey TW20 9LF
United Kingdom
Published in Canada

Contents
Important safety information..............................................................5
Important safety/compliance information ..................................11
FCC compliance statement (USA)................................................15
Industry Canada Certification ......................................................16
Important safety/compliance information ..................................16
EU REGULATORY CONFORMANCE .......................................19
Welcome to your wireless solution....................................................21
Understanding your BlackBerry solution ...................................23
Is this the correct guide for me?....................................................26
About this guide..............................................................................27
Contents of your package ..............................................................29
System requirements ......................................................................32
Customer support ...........................................................................33
Getting started....................................................................................35
Before you begin .............................................................................36
Setting up your handheld..............................................................38
Inserting the SIM card ....................................................................39
Charging your handheld battery..................................................43
Turning off and turning on your handheld ................................48
Turning on and turning off the radio...........................................49
Registering with the wireless network ........................................50
Installing the desktop software.....................................................52
Adding handheld applications to the desktop software...........56
Connecting your handheld to your computer using a serial
port....................................................................................................58
Loading handheld applications ....................................................59
Integrating with an enterprise email account .............................61
Integrating with a new or existing ISP email account ...............63

Sending a test email message ........................................................63
Reading your test email message .................................................65
Setting the date and time ...............................................................66
Locking your handheld..................................................................67
Placing emergency calls .................................................................70
Product information ...........................................................................73
Mechanical properties ....................................................................73
Display and control features .........................................................73
Power ................................................................................................74
Recommended temperature parameters.....................................74
Radio specifications for the BlackBerry 6710 Wireless
Handheld..........................................................................................75
Radio specifications for the BlackBerry 6720 Wireless
Handheld..........................................................................................75
Regulatory conformance................................................................76
Index.....................................................................................................77

Important safety
information
Please read these safety and operation instructions
before operating the BlackBerry Wireless Handheld, its
docking/charging cradle, or any other BlackBerry
Wireless Handheld charging units. Retain these
instructions for future use.
ELECTRICAL SAFETY
This handheld (model number R6020GW / R6020GE) is
intended for use when supplied with power or charging
from the Charging Cradle ASY-04060-002 (ordered as
ACC-04056-001) with Power Adapters PWR-04615-000,
Travel Charger accessory ASY-04510-001
(ACC-04172-001), Automotive Charger accessory
ASY-03939-001 (ACC-04051-001), or any other
charging units provided or specifically approved by
Note: Refer to "Important safety/compliance information"
on page 11 for more information on safety regulations and
compliance information for your BlackBerry 6710 Wireless
Handheld™.
Refer to "Important safety/compliance information" on
page 16 for more information on safety regulations and
compliance information for your BlackBerry 6710 Wireless
Handheld or your BlackBerry 6720 Wireless Handheld™.

6 BlackBerry Wireless Handheld
Important safety information
Research In Motion Limited (RIM) for use with this equipment.
Other usage will invalidate any warranty provided with this
apparatus and may be dangerous.
ACCESSORIES
Use only those accessories approved by RIM. The use of any
accessories not approved by RIM for use in conjunction with the
handheld will invalidate any approval or warranty applicable to the
handheld and may be dangerous.
DRIVING
Check the laws and regulations on the use of wireless devices in the
areas where you drive. Always obey them. The use of any alert
device to operate a vehicle's lights or horn on public roads is not
permitted.
Avoid using the handheld in any environment requiring your full
attention, such as when driving a vehicle. If you need to use your
handheld while driving, have a passenger in the vehicle use the
handheld for you, or find a safe location to halt your vehicle prior to
using the handheld. Do not use any charging unit as a means of
storing your handheld while in a vehicle.
RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer
or its representative regarding your vehicle. You should also consult
the manufacturer of any equipment that has been added to your
vehicle.
Warning: Before use, please ensure that the mains voltage is in
accordance with the input voltage printed on the power supply.
To be operated on mains with a circuit breaker rated 16A max.
Protect against beating rain. For indoor use only.

Getting Started Guide 7
For Vehicles Equipped With An Air Bag
An air bag inflates with great force. DO NOT place objects,
including both installed or portable wireless equipment, such as the
BlackBerry Wireless Handheld, in the area over the air bag or in the
air bag deployment area. If in-vehicle wireless equipment is
improperly installed and the air bag inflates, serious injury could
result.
ELECTRONIC DEVICES
Most modern electronic equipment is shielded from RF signals.
However, certain electronic equipment may not be shielded against
the RF signals from your wireless handheld.
Pacemakers
Consult a physician or the manufacturer of your pacemaker if you
have any questions regarding the effect of RF signals on your
pacemaker. If you have a pacemaker, ensure that you are using the
handheld in accordance with the safety requirements associated
with your particular pacemaker, which may include the following:
• Always keep the handheld more than 20 cm (7 inches) from the
pacemaker when the handheld is turned ON;
• Do not carry the handheld in a breast pocket;
• If the handheld has a voice option, use the ear opposite the
pacemaker for making and receiving calls to minimize the
potential for interference.
• If you have any reason to suspect that interference is taking
place, turn your handheld radio OFF immediately.
Hearing Aids
Some digital wireless devices may interfere with some hearing aids.
In the event of such interference, consult your service provider or
contact the manufacturer of your hearing aid to discuss alternatives.

8 BlackBerry Wireless Handheld
Important safety information
OtherMedicalDevices
If you use any other personal medical device, consult the
manufacturer of your device to determine if they are adequately
shielded from external RF energy. Your physician may be able to
assist you in obtaining this information.
Turn your handheld radio OFF in health care facilities when any
regulations posted in these areas instruct you to do so. Hospitals or
health care facilities may be using equipment that could be sensitive
to external RF energy.
Posted Facilities
Turn your handheld radio OFF in any facility where posted notices
so require.
BLASTING AREAS
To avoid interfering with blasting operations, turn the wireless
feature of your handheld radio OFF when in a “blasting area” or in
areas posted: “Turn off two-way radio”. Obey all signs and
instructions.
POTENTIALLY EXPLOSIVE ATMOSPHERES
Turn your handheld radio OFF when in any area with a potentially
explosive atmosphere and obey all signs and instructions. Sparks in
such areas could cause an explosion or fire resulting in bodily injury
or even death.
Areas with a potentially explosive atmosphere are often, but not
always, clearly marked. They include fueling areas such as
gasoline/petrol stations; below deck on boats; fuel or chemical
transfer or storage facilities; vehicles using liquefied petroleum gas
(such as propane or butane); areas where the air contains chemicals

Getting Started Guide 9
or particles, such as grain, dust, or metal powders; and any other
area where you would normally be advised to turn off your vehicle
engine.
ADDITIONAL SAFETY GUIDELINES
Battery: Discard the handheld properly. As the unit contains a
lithium-ion battery, neither the handheld nor the lithium battery
should be disposed of in fire. Dispose of the lithium battery in
accordance with the laws and regulations in your area governing
disposal of such cell types. To recharge the battery, use approved
battery chargers only. Keep the battery away from children.
Power source: The charging unit and any other charging units
should be operated only from the type of power source indicated on
the marking label and are intended for indoor use only. Do not use
the travel charger or any other charging units outside or in any area
exposed to the elements. Refer to the operating instructions in this
manual for more information on the battery and power supply.
Do not overload wall outlets, extension cords, or integral
convenience receptacles as this may result in a risk of fire or electric
shock. To reduce the risk of damage to the cord or the plug, pull the
plug rather than the cord when you disconnect the apparatus from
the wall outlet or convenience receptacle.
Liquids and foreign objects: Never push objects of any kind into
the BlackBerry Wireless Handheld or any accessories through
openings as they may short-out parts and this may result in a fire or
electric shock. Do not use the handheld or any accessories near
water (for example near a bathtub, or a sink, in a wet basement, near
Warning: The battery may present a fire or chemical burn hazard if
mistreated. Do not disassemble, crush, puncture, or heat the battery
above 60 degrees Celsius. Do not allow metal objects to contact the
battery terminals. Only use a battery that has been approved by
Research In Motion Limited. The use of another battery may present a
risk of fire or explosion.

10 BlackBerry Wireless Handheld
Important safety information
a swimming pool, etc.). Never spill liquid of any kind on the
handheld or any accessories. Unplug the charging unit from the
electrical outlet before cleaning the handheld.
Stability: Do not place the handheld, charging unit, or any
accessories on any unstable surface, such as a cart, stand, tripod,
bracket, or table. It may fall, thereby potentially causing serious
injury to a child or adult, and/or serious damage to the handheld,
charging unit, or any accessories. Take care when using the
handheld with any charging units to place the charging unit in a
secure and stable spot and route the power cord in a way that
reduces the risk of injury to others, such as by tripping or choking.
Care: Do not use liquid or aerosol cleaners or solvents. Clean only
with a dry cloth.
High heat: The handheld and any accessories should be situated
away from any heat sources, such as radiators, heat registers, stoves,
or other apparatus (including amplifiers) that produce heat.
Power Cord: Protect the power cord from being walked on or
pinched particularly at plugs, convenience receptacles, and the
point where they exit from the apparatus. Unplug this apparatus
during lightning storms or when unused for long periods of time.
Service: Unplug the charging unit from the electrical outlet and
refer the handheld, charging unit, and any accessories for service to
qualified service personnel if:
• the power supply cord, plug, or connector to the handheld is
damaged
• liquid has been spilled or objects have fallen into the handheld,
charging unit, or any electrical accessories
• the handheld, charging unit, or accessory has been exposed to
rain or water
• the handheld, charging unit, or accessory becomes very hot to
the touch