Blackbe;rry 6720 User manual

BlackBerry Wireless
Handheld
900/1900 MHz GSM/GPRS Networks
900/1800 MHz GSM/GPRS Networks
Handheld User Guide

BlackBerry Wireless Handheld Version 3.3
Handheld User Guide
Last revised: 04 July 2002
Part number: PDF-04777-001 Rev. 001
At the time of publication, this documentation complies with software version
3.3.0.86.
© 2002 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM
families of related marks, images and symbols are the exclusive properties of
Research In Motion Limited. RIM, Research In Motion, ‘Always On, Always
Connected’, the “envelope in motion” symbol and the BlackBerry logo are
registered with the U.S. Patent and Trademark Office and may be pending or
registered in other countries. All other brands, product names, company names,
trademarks and service marks are the properties of their respective owners.
The handheld and/or associated software are protected by copyright,
international treaties and various patents, including one or more of the following
U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428;
D433,460; D416,256. Other patents are registered or pending in various countries
around the world. Visit www.rim.net/patents.shtml for a current listing of
applicable patents.
While every effort has been made to ensure technical accuracy, information in this
document is subject to change without notice and does not represent a
commitment on the part of Research In Motion Limited, or any of its subsidiaries,
affiliates, agents, licensors, or resellers. There are no warranties, express or
implied, with respect to the content of this document.
Research In Motion Limited
295 Phillip Street
Waterloo, ON N2L 3W8
Canada
Research In Motion Europe
Centrum House, 36 Station Road
Egham, Surrey TW20 9LF
United Kingdom
Published in Canada

Contents
Important safety information....................................................... 9
Important safety/compliance information for BlackBerry
6710™ users ................................................................................... 14
FCC compliance statement (USA) .............................................. 16
Industry Canada Certification..................................................... 17
Important safety/compliance information for BlackBerry
6720™ users ................................................................................... 18
Introduction ................................................................................. 21
Before you begin............................................................................ 21
Handheld features ........................................................................21
Is this the correct guide for me?..................................................22
About this guide............................................................................ 23
Getting to know your handheld ................................................. 25
Using the keyboard and trackwheel .......................................... 26
Activating backlighting................................................................ 30
Navigating applications ............................................................... 31
Configuring handheld options....................................................37
Tips for using your handheld......................................................38
Sending and reading email and PIN messages .........................39
Sending email messages............................................................... 40
Sending PIN messages ................................................................. 42
Setting message options ............................................................... 44
Inserting symbols..........................................................................46
Formatting your messages...........................................................48
Using cut, copy, and paste........................................................... 54
Using the Find feature..................................................................55
Adding attachments to messages ...............................................56
Sending messages to several contacts at one time ................... 57
Sending to one-time recipients....................................................58

Sending messages using links ..................................................... 59
Customizing the auto signature.................................................. 60
Receiving delivery confirmation................................................. 61
Reading email or PIN messages..................................................62
Receiving long email messages...................................................65
Managing attachments ................................................................. 66
Tips for sending and reading email and PIN messages.......... 69
Sending and reading SMS messages ......................................... 71
Sending an SMS message.............................................................72
Setting SMS options ...................................................................... 74
Using AutoText in SMS messages ..............................................74
Sending to one-time recipients....................................................77
Sending messages using links ..................................................... 78
Reading SMS messages ................................................................ 79
Removing the history from SMS messages ...............................81
Tips for sending and reading SMS messages............................83
Managing messages and phone call logs .................................. 85
Filing email messages...................................................................86
Searching messages and phone call logs ...................................87
Saving messages............................................................................ 95
Editing messages........................................................................... 98
Resending messages ................................................................... 100
Marking messages as unopened ............................................... 101
Marking messages as opened.................................................... 102
Deleting messages and phone call logs ...................................103
Managing phone calls on the Messages screen ...................... 106
Tips for managing messages and phone call logs ..................108
Using the Address Book application........................................109
Setting Address Book options ................................................... 110
Adding addresses .......................................................................111
Adding pauses and waits .......................................................... 116
Changing user-defined field names ......................................... 117
Managing Address Book entries...............................................118

Using the SIM phone book application ................................... 120
Tips for using the Address Book application..........................123
Using the Phone application ....................................................125
Placing phone calls...................................................................... 126
Answering phone calls............................................................... 130
Ending phone calls...................................................................... 132
Using shortcuts when you place calls ......................................133
Setting the volume ...................................................................... 134
Putting phone calls on hold....................................................... 134
Muting phone calls ..................................................................... 135
Placing one-time phone calls.....................................................135
Placing phone calls using links ................................................. 136
Managing phone calls on the Phone screen ............................ 137
Customizing Phone options ...................................................... 138
Calling voice mail........................................................................ 145
Using phone call notes ...............................................................146
Using pauses and waits.............................................................. 149
Placing conference calls.............................................................. 150
Viewing phone status ................................................................. 151
Placing emergency calls ............................................................. 152
Tips for using the Phone application ....................................... 153
Using the Browser application .................................................155
Before you begin.......................................................................... 156
Navigating web pages................................................................ 157
Setting Browser configuration options ....................................160
Setting general Browser options ............................................... 160
Using the Find feature................................................................ 163
Viewing web addresses.............................................................. 163
Using bookmarks ........................................................................164
Using bookmark subfolders ...................................................... 167
Saving web pages to your Messages screen............................170
Closing the Browser application...............................................172
Tips for using the Browser application.................................... 172

Using the Tasks application......................................................175
Setting task options..................................................................... 176
Adding tasks ................................................................................ 176
Managing tasks............................................................................178
Tips for using the Tasks application ........................................180
Using the Calendar application ................................................181
Before you begin.......................................................................... 182
Setting Calendar options............................................................ 182
Changing views........................................................................... 183
Navigating in the Calendar application ..................................187
Enabling wireless calendar synchronization .......................... 189
Adding appointments ................................................................191
Managing appointments ............................................................ 195
Managing meeting requests ...................................................... 198
Tips for using the Calendar application .................................. 202
Using the MemoPad application ..............................................203
Setting MemoPad options..........................................................204
Adding memos ............................................................................ 204
Managing memos........................................................................ 205
Tips for using the MemoPad application ................................ 206
Using the Calculator application ..............................................207
Performing mathematical operations....................................... 208
Performing measurement conversions .................................... 208
Closing the Calculator................................................................ 209
Tips for using the Calculator application ................................209
Customizing your handheld’s options.....................................211
Setting the Alarm ........................................................................ 212
Using keyboard lock ................................................................... 213
Customizing notification profiles ............................................. 213
Setting the Auto On/Off feature................................................ 221
Using SIM card security............................................................. 222
Customizing handheld options.................................................223

Handheld options ....................................................................... 224
Troubleshooting ........................................................................233
Frequently asked questions ....................................................... 233
Handheld error messages ..........................................................240
Index ...........................................................................................261

Important safety
information
Please read these safety and operation instructions before
operating the BlackBerry Wireless Handheld, its docking/
charging cradle, or any other BlackBerry Wireless Handheld
charging units. Retain these instructions for future use.
ELECTRICAL SAFETY
This handheld (model number R6020GW / R6020GE) is
intended for use when supplied with power or charging from
the Charging Cradle ASY-04060-001 (ordered as ACC-04056-
001) with Power Adapters PWR-04615-000, Travel Charger
accessory ASY-04510-001 (ACC-04172-001), Automotive
Charger accessory ASY-03939-001 (ACC-04051-001), or any
other charging units provided or specifically approved by
Research In Motion Limited (RIM) for use with this equipment.
Other usage will invalidate any warranty provided with this
apparatus and may be dangerous.
Note: Refer to "Important safety/compliance information for
BlackBerry 6710™ users" on page 14 for more information on
safety regulations for your BlackBerry 6710 Wireless Handheld™.
Refer to "Important safety/compliance information for BlackBerry
6720™ users" on page 18 for more information on safety
regulations for your BlackBerry 6720 Wireless Handheld™.

Important safety information
10 BlackBerry Wireless Handheld
ACCESSORIES
Use only those accessories approved by RIM. The use of any accessories not
approved by RIM for use in conjunction with the handheld will invalidate any
approval or warranty applicable to the handheld and may be dangerous.
DRIVING
Check the laws and regulations on the use of wireless devices in the areas where
you drive. Always obey them. The use of any alert device to operate a vehicle's
lights or horn on public roads is not permitted.
Avoid using the handheld in any environment requiring your full attention, such
as when driving a vehicle. If you need to use your handheld while driving, have a
passenger in the vehicle use the handheld for you, or find a safe location to halt
your vehicle prior to using the handheld. Do not use any charging unit as a means
of storing your handheld while in a vehicle.
RF signals may affect improperly installed or inadequately shielded electronic
systems in motor vehicles. Check with the manufacturer or its representative
regarding your vehicle. You should also consult the manufacturer of any
equipment that has been added to your vehicle.
For Vehicles Equipped With An Air Bag
An air bag inflates with great force. DO NOT place objects, including both
installed or portable wireless equipment, such as the BlackBerry Wireless
Handheld, in the area over the air bag or in the air bag deployment area. If in-
vehicle wireless equipment is improperly installed and the air bag inflates,
serious injury could result.
Warning: Before use, please ensure that the mains voltage is in accordance with the
input voltage printed on the power supply.
To be operated on mains with a circuit breaker rated 16A max.
Protect against beating rain. For indoor use only.