Blackbe;rry R6120CN User manual

BlackBerry Wireless
Handheld
800/1900 MHz CDMA Network
Getting Started Guide

BlackBerry Wireless Handheld
Getting Started Guide
Last modified: 20 December 2002
Part number: MAT-04781-002 PDF-05333-002
ASY-04766-002
At the time of publication, this documentation complies with software
version 3.3.1.
© 2002 Research In Motion Limited. All Rights Reserved. The BlackBerry
and RIM families of related marks, images and symbols are the exclusive
properties of Research In Motion Limited. RIM, Research In Motion, ‘Always
On, Always Connected’, the “envelope in motion” symbol and the
BlackBerry logo are registered with the U.S. Patent and Trademark Office
and may be pending or registered in other countries. All other brands,
product names, company names, trademarks and service marks are the
properties of their respective owners.
The handheld and/or associated software are protected by copyright,
international treaties and various patents, including one or more of the
following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318;
D445,428; D433,460; D416,256. Other patents are registered or pending in
various countries around the world. Visit www.rim.com/patents.shtml for a
current listing of applicable patents.
While every effort has been made to achieve technical accuracy, information
in this document is subject to change without notice and does not represent a
commitment on the part of Research In Motion Limited, or any of its
subsidiaries, affiliates, agents, licensors, or resellers. There are no warranties,
express or implied, with respect to the content of this document.
Research In Motion Limited
295 Phillip Street
Waterloo, ON N2L 3W8
Canada
Published in Canada

Contents
Important safety information .............................................................. 5
Important safety/compliance information ..................................11
FCC compliance statement (USA)................................................15
Industry Canada Certification ......................................................16
Welcome to your wireless solution.................................................... 17
Understanding your BlackBerry solution ...................................19
Is this the correct guide for me?....................................................22
About this guide..............................................................................23
Contents of your package ..............................................................24
System requirements ......................................................................27
Customer support ...........................................................................28
Getting started .................................................................................... 29
Before you begin .............................................................................30
Setting up your handheld..............................................................30
Inserting your handheld battery...................................................31
Charging your handheld battery..................................................32
Turning off and turning on your handheld ................................38
Turning on and turning off the radio...........................................39
Registering with the BlackBerry wireless network....................40
Installing the desktop software.....................................................43
Connecting the handheld to the desktop software ....................45
Integrating with an enterprise email account .............................46
Integrating with a new or existing ISP email account ...............48
Sending a test email message ........................................................48
Reading your test email message .................................................50
Setting the date and time ...............................................................51
Locking your handheld..................................................................53

Product information ........................................................................... 59
Mechanical properties ....................................................................59
Display and control features .........................................................59
Power ................................................................................................60
Recommended temperature parameters.....................................60
Radio specifications ........................................................................60
Regulatory conformance................................................................61
Index..................................................................................................... 63

Important safety
information
Please read these safety and operation instructions
before operating the BlackBerry Wireless Handheld, its
docking/charging cradle, or any other BlackBerry
Wireless Handheld charging units. Retain these
instructions for future use.
ELECTRICAL SAFETY
This handheld (model number R6120CN) is intended
for use when supplied with power or charging from the
Charging Cradle ASY-04060-001 (ordered as
ACC-04746-005) with Power Adapters PWR-04615-000,
Travel Charger accessory ASY-05022-001
(ACC-04172-001), Automotive Charger accessory
ASY-03939-001 (ACC-04051-001), or any other charging
units provided or specifically approved by Research In
Note: Refer to "Important safety/compliance information"
on page 11 for more information on safety regulations and
compliance information for your BlackBerry 6750 Wireless
Handheld™.

6 BlackBerry Wireless Handheld
Important safety information
Motion Limited (RIM) for use with this equipment. Other usage will
invalidate any warranty provided with this apparatus and may be
dangerous.
ACCESSORIES
Use only those accessories approved by RIM. The use of any
accessories not approved by RIM for use in conjunction with the
handheld will invalidate any approval or warranty applicable to the
handheld and may be dangerous.
DRIVING
Check the laws and regulations on the use of wireless devices in the
areas where you drive. Always obey them. The use of any alert
device to operate a vehicle's lights or horn on public roads is not
permitted.
Avoid using the handheld in any environment requiring your full
attention, such as when driving a vehicle. If you need to use your
handheld while driving, have a passenger in the vehicle use the
handheld for you, or find a safe location to halt your vehicle prior to
using the handheld. Do not use any charging unit as a means of
storing your handheld while in a vehicle.
RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer
or its representative regarding your vehicle. You should also consult
the manufacturer of any equipment that has been added to your
vehicle.
Warning: Before use, please ensure that the mains voltage is in
accordance with the input voltage printed on the power supply.
To be operated on mains with a circuit breaker rated 16A max.
Protect against beating rain. For indoor use only.

Important safety information
Getting Started Guide 7
For Vehicles Equipped With An Air Bag
An air bag inflates with great force. DO NOT place objects,
including both installed or portable wireless equipment, such as the
BlackBerry Wireless Handheld, in the area over the air bag or in the
air bag deployment area. If in-vehicle wireless equipment is
improperly installed and the air bag inflates, serious injury could
result.
ELECTRONIC DEVICES
Most modern electronic equipment is shielded from RF signals.
However, certain electronic equipment may not be shielded against
the RF signals from your wireless handheld.
Pacemakers
Consult a physician or the manufacturer of your pacemaker if you
have any questions regarding the effect of RF signals on your
pacemaker. If you have a pacemaker, ensure that you are using the
handheld in accordance with the safety requirements associated
with your particular pacemaker, which may include the following:
• Always keep the handheld more than 20 cm (six inches) from
the pacemaker when the handheld is turned ON;
• Do not carry the handheld in a breast pocket;
• If the handheld has a voice option, use the ear opposite the
pacemaker for making and receiving calls to minimize the
potential for interference.
• If you have any reason to suspect that interference is taking
place, turn your handheld OFF immediately.
Hearing Aids
Some digital wireless devices may interfere with some hearing aids.
In the event of such interference, consult your service provider or
contact the manufacturer of your hearing aid to discuss alternatives.

8 BlackBerry Wireless Handheld
Important safety information
Other Medical Devices
If you use any other personal medical device, consult the
manufacturer of your device to determine if they are adequately
shielded from external RF energy. Your physician may be able to
assist you in obtaining this information.
Turn your handheld OFF in health care facilities when any
regulations posted in these areas instruct you to do so. Hospitals or
health care facilities may be using equipment that could be sensitive
to external RF energy.
Posted Facilities
Turn your handheld OFF in any facility where posted notices so
require.
BLASTING AREAS
To avoid interfering with blasting operations, turn the wireless
feature of your handheld OFF when in a “blasting area” or in areas
posted: “Turn off two-way radio”. Obey all signs and instructions.
POTENTIALLY EXPLOSIVE ATMOSPHERES
Turn your handheld OFF when in any area with a potentially
explosive atmosphere and obey all signs and instructions. Sparks in
such areas could cause an explosion or fire resulting in bodily injury
or even death.
Areas with a potentially explosive atmosphere are often, but not
always, clearly marked. They include fueling areas such as
gasoline/petrol stations; below deck on boats; fuel or chemical
transfer or storage facilities; vehicles using liquefied petroleum gas
(such as propane or butane); areas where the air contains chemicals
or particles, such as grain, dust, or metal powders; and any other
area where you would normally be advised to turn off your vehicle
engine.

Important safety information
Getting Started Guide 9
ADDITIONAL SAFETY GUIDELINES
Battery: Discard the handheld properly. As the unit contains a
lithium-ion battery, neither the handheld nor the lithium battery
should be disposed of in fire. Dispose of the lithium battery in
accordance with the laws and regulations in your area governing
disposal of such cell types. To recharge the battery, use approved
battery chargers only. Keep the battery away from children.
Power source: The charging unit and any other charging units
should be operated only from the type of power source indicated on
the marking label and are intended for indoor use only. Do not use
the travel charger or any other charging units outside or in any area
exposed to the elements. Refer to the operating instructions in this
manual for more information on the battery and power supply.
Do not overload wall outlets, extension cords, or integral
convenience receptacles as this may result in a risk of fire or electric
shock. To reduce the risk of damage to the cord or the plug, pull the
plug rather than the cord when you disconnect the apparatus from
the wall outlet or convenience receptacle.
Liquids and foreign objects: Never push objects of any kind into
the BlackBerry Wireless Handheld or any accessories through
openings as they may short-out parts and this may result in a fire or
electric shock. Do not use the handheld or any accessories near
water (for example near a bathtub, or a sink, in a wet basement, near
a swimming pool, etc.). Never spill liquid of any kind on the
handheld or any accessories. Unplug the charging unit from the
wall before cleaning.
Warning: The battery may present a fire or chemical burn hazard if
mistreated. Do not disassemble, crush, puncture, or heat the battery
above 60 degrees Celsius. Do not allow metal objects to contact the
battery terminals. Only use a battery that has been approved by
Research In Motion Limited. The use of another battery may present a
risk of fire or explosion.

10 BlackBerry Wireless Handheld
Important safety information
Stability: Do not place the handheld, charging unit, or any
accessories on any unstable surface, such as a cart, stand, tripod,
bracket, or table. It may fall, thereby potentially causing serious
injury to a child or adult, and/or serious damage to the handheld,
charging unit, or any accessories. Take care when using the
handheld with any charging units to place the charging unit in a
secure and stable spot and route the power cord in a way that
reduces the risk of injury to others, such as by tripping or choking.
Care: Do not use liquid or aerosol cleaners or solvents. Clean only
with a dry cloth.
High heat: The handheld and any accessories should be situated
away from any heat sources, such as radiators, heat registers, stoves,
or other apparatus (including amplifiers) that produce heat.
Power Cord: Protect the power cord from being walked on or
pinched particularly at plugs, convenience receptacles, and the
point where they exit from the apparatus. Unplug this apparatus
during lightning storms or when unused for long periods of time.
Service: Unplug the charging unit from the wall and refer the
handheld, charging unit, and any accessories for service to qualified
service personnel if:
• the power supply cord, plug, or connector to the handheld is
damaged
• liquid has been spilled or objects have fallen into the handheld,
charging unit, or any electrical accessories
• the handheld, charging unit or accessory has been exposed to
rain or water
• the handheld, charging unit, or accessory becomes very hot to
the touch
• the handheld, charging unit or accessory has been dropped or
damaged in any way

Important safety information
Getting Started Guide 11
• the handheld, charging unit or accessory does not operate
normally by following the instructions contained in this guide
• the handheld, charging unit or accessory exhibits a distinct
change in performance.
All servicing should be undertaken by qualified service personnel.
Do not attempt to disassemble the handheld, charging unit, or any
accessories.
Failure to observe all safety instructions contained in this guide will
void the Limited Warranty, and may lead to suspension or denial of
services to the offender, or legal action, or both.
Important safety/compliance
information
For BlackBerry 6750 Wireless Handheld
users
EXPOSURE TO RADIO FREQUENCY SIGNALS
Your wireless handheld portable device is a low power radio
transmitter and receiver. When it is ON, it receives and also sends
out radio frequency (RF) signals. Your wireless handheld complies
with U.S. Federal Communications Commission (FCC) and
Industry Canada (IC) guidelines respecting safety levels of RF
Warning: To reduce the risk of fire or electric shock, do not expose this
apparatus or any accessories to rain or moisture. Adjust only those
controls that are covered in this manual. An improper adjustment of
other controls may result in damage and will often require extensive
work by a qualified technician to restore the handheld or charging unit
to its normal operation.

12 BlackBerry Wireless Handheld
Important safety information
exposure for handheld wireless devices, which in turn are
consistent with the following safety standards previously set by
Canadian, U.S., and international standards bodies:
• ANSI/IEEE C95.1-1999, IEEE Standard for Safety Levels with
Respect to Human Exposure to Radio Frequency
Electromagnetic Fields, 3kHz to 300 GHz
• National Council on Radiation Protection and Measurements
(NCRP) Report 86, -1986, Biological Effects and Exposure
Criteria for Radio Frequency Electromagnetic Fields
• Health Canada, Safety Code 6, 1999, Limits of Human Exposure
to Radiofrequency Electromagnetic Fields in the Frequency
Range from 3 kHz to 300 GHz
• International Commission on Non-Ionising Radiation
Protection (ICNIRP) 1998, Guidelines for limiting exposure to
time-varying electric, magnetic, and electromagnetic fields (up
to 300 GHz)
To maintain compliance with FCC and IC RF exposure guidelines,
use only RIM supplied or approved accessories. The RIM handheld
is designed to be carried in an approved holster when carried on
your body. When carrying the BlackBerry Wireless Handheld while
switched on, use the specific RIM holster that has been tested for
compliance. Use of non-RIM approved accessories may violate FCC
and IC RF exposure guidelines and may void your warranty.
SPECIFIC ABSORPTION RATE DATA
THIS MODEL WIRELESS HANDHELD MEETS GOVERNMENT
REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.
Your wireless handheld is a radio transmitter and receiver. It is
designed and manufactured not to exceed the emission limits for
exposure to radio frequency (RF) energy set by the Federal
Communications Commission (FCC) of the U.S. Government and
Industry Canada of the Canadian Government (IC). These limits are

Important safety information
Getting Started Guide 13
part of comprehensive guidelines and establish permitted levels of
RF energy for the general population. The guidelines are based on
standards that were developed by independent scientific
organizations through periodic and thorough evaluation of
scientific studies. The standards include a substantial safety margin
designed to assure the safety of all persons, regardless of age and
health.
The exposure standard for wireless mobile handhelds employs a
unit of measurement known as the Specific Absorption Rate, or
SAR. The SAR limit set by the FCC/IC is 1.6W/kg.* Tests for SAR are
conducted using standard operating positions specified by the
FCC/IC with the handheld transmitting at its highest certified
power level in all tested frequency bands. Although the SAR is
determined at the highest certified power level, the actual SAR level
of the handheld while operating can be well below the maximum
value. This is because the handheld is designed to operate at
multiple power levels so as to use only the power required to reach
the network. In general, the closer you are to a wireless base station
antenna, the lower the power output.
Before a wireless handheld model is available for sale to the public,
it must be tested and certified to the FCC/IC that it does not exceed
the limit established by the government-adopted requirement for
safe exposure. The tests are performed in positions and locations
(e.g., at the ear and worn on the body) as required by the FCC/IC for
each model. The highest SAR value for this model handheld when
tested for use at the ear is 1.46 W/kg and when worn on the body, as
described in this user guide, is 0.61 W/kg. (Body-worn
measurements differ among wireless handheld and phone models,
depending upon available accessories and FCC/IC requirements).
While there may be differences between the SAR levels of various
wireless devices and at various positions, they all meet the
government requirement for safe exposure.

14 BlackBerry Wireless Handheld
Important safety information
The FCC has granted an Equipment Authorization for this model
handheld with all reported SAR levels evaluated as in compliance
with the FCC RF emission guidelines. SAR information on this
model handheld is on file with the FCC and can be found under the
Display Grant section of http://www.fcc.gov/oet/fccid after
searching on FCC ID L6AR6120CN.
Additional information on Specific Absorption Rates (SAR) can be
found on the Cellular Telecommunications & Internet Association
(CTIA) web-site at http://www.wow-com.com.
___________________________________
* In the United States and Canada, the SAR limit for mobile
handhelds used by the public is 1.6 watts/kg (W/kg) averaged over
one gram of tissue for the body or head (4.0 W/kg averaged over 10
grams of tissue for the extremities - hands, wrists, ankles and feet).
The standard incorporates a substantial margin of safety to give
additional protection for the public and to account for any
variations in measurements.
The long-term characteristics or the possible physiological effects of
Radio Frequency Electromagnetic fields have not been evaluated by
UL.
ANTENNA CARE
Use only the supplied integral antenna. Unauthorized antenna,
modifications, or attachments could damage the handheld and may
violate FCC regulations.
AIRCRAFT
Federal Aviation Administration (FAA)/FCC regulations prohibit
using the radio of your handheld while in the air. Switch the radio of
your handheld OFF before boarding an aircraft. The effect of the use
of your handheld radio in an aircraft is unknown. Such use may
affect aircraft instrumentation, communication and performance,
may disrupt the network, may otherwise be dangerous to the

Important safety information
Getting Started Guide 15
operation of the aircraft, and may be illegal. All other applications of
your handheld may be used in accordance with airline regulations
for electronic devices.
FCC compliance statement (USA)
FCC Class B Part 15
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
• This device may not cause harmful interference, and
• This device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the manufacturer’s
instructions, may cause interference harmful to radio
communications.
There is no guarantee, however, that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
Warning: Changes or modifications to this unit not expressly approved
by the party responsible for compliance could void the user’s authority
to operate this equipment.

16 BlackBerry Wireless Handheld
Important safety information
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
help.
Industry Canada Certification
This device complies with Industry Canada RSS 133, under
certification number 2503A-R6120CN.
Class B compliance
This device complies with the Class B limits for radio noise
emissions as set out in the interference-causing equipment standard
entitled “Digital Apparatus,” ICES-003 of Industry Canada.

Welcome to your
wireless solution
BlackBerry™ is an end-to-end wireless email solution
that integrates with your email account, providing a
wireless extension of your email mailbox. It is a totally
integrated package that includes advanced wireless
handhelds, desktop tools, enterprise server software,
and airtime on a wireless data network.
The BlackBerry handheld includes advanced wireless
technology. It has an optimized keyboard, integrated
speaker and microphone, thumb-operated trackwheel,
easy-to-use backlit screen, intuitive menu-driven
interface, and integrated email/organizer software.
The following applications are available on your
handheld:
•Messages: Manage email messages, short message
service (SMS) messages, peer-to-peer messages (also
known as PIN messages), and phone call logs.
•Saved Messages: Store messages for future viewing.
•Search Messages: Locate messages with the search
tool.
•Compose: Create and send email, SMS, and
personal identification number (PIN) messages.

18 BlackBerry Wireless Handheld
Welcome to your wireless solution
•Phone: Place phone calls, mute phone calls, and make notes
during calls. Set call forwarding, call logging, and initiate 3-way
calls.
•Address Book: Store your personal directory of contact
information.
•Calendar: Add, edit, and delete appointments using Day,
Agenda, Week, or Month view. Enable wireless calendar
synchronization.
•Tasks: Add, edit, and delete tasks, and mark tasks as complete.
•MemoPad: Add, edit, and delete memos.
•Calculator: Perform basic mathematical calculations and
measurement conversions.
•Alarm: Set the Alarm on your handheld to sound every day or
only on weekdays.
•Browser: Browse and save web pages, and view web page
addresses.
•Profiles: Customize how the handheld notifies you of messages,
appointments, alarms, saved web pages, and phone calls.
•Options: Customize the handheld configurable options.
•Keyboard Lock: Lock your keyboard to prevent typing
characters accidentally.
•Lock: Lock your handheld with a password. The Keyboard
Lock icon changes to the Lock icon after you set a password.
•Turn Wireless Off/Turn Wireless On: Turn on and turn off
your handheld radio.
•Turn Power Off: Turn off your handheld at night or on
weekends. Turn off your handheld during air travel or to
conserve battery power.

Welcome to your wireless solution
Getting Started Guide 19
Understanding your BlackBerry
solution
You can integrate your BlackBerry Wireless Handheld into different
environments, based on the email account that you are using.
Integration with new handheld email
account
With this option, a new email account is provided for your
handheld by your service provider. This new email account is a
personal Internet or web-based email account that can be viewed
using the BlackBerry Web Client.
You can continue to use the Application Loader, Backup and
Restore, and Intellisync tools of the BlackBerry Desktop Software.
Email redirection settings are configured on the BlackBerry Web
Client web site. Consult your service provider’s documentation for
more information on this web site and your account.
Integration with existing ISP email account
With this option, your handheld is integrated with your existing
Internet service provider (ISP) email account from which you can
send and receive email messages. Contact your service provider or
Note: Depending on your service provider’s plan, some applications
might not be available on your handheld. Contact your service provider
or network operator for more information on available services.
Refer to the Handheld User Guide for complete information on using
these applications.
Note: Depending on your service provider’s plan or your integration
option, some applications might not be available on your handheld.
Contact your service provider or network operator for more information
on available services.

20 BlackBerry Wireless Handheld
Welcome to your wireless solution
network operator for an email account on the BlackBerry Web
Client. As with the first integration option, in which you integrate
with a new email account, you can continue to use the Application
Loader, Backup and Restore, and Intellisync tools of the desktop
software. Your email redirection settings are also configured on the
BlackBerry Web Client.
Integration with enterprise email account
With this option, you can integrate your handheld with your
enterprise email account. Messages that are sent to your corporate
email account are forwarded to your handheld, and the messages
that you send from your handheld are sent from your regular
corporate email account.
With this integration option, you can install the desktop software
with either a Microsoft Exchange or a Lotus Domino email account.
The BlackBerry Enterprise Server redirects email from your desktop
to your handheld. Ask your system administrator whether your
company has installed the BlackBerry Enterprise Server.
If you use a Microsoft Exchange email account and your company
does not use the BlackBerry Enterprise Server, you can use the
BlackBerry Desktop Redirector to forward messages to your
handheld. With the BlackBerry Desktop Redirector, your computer
must remain turned on at all times and the desktop redirector
program must be running for email messages to be sent to your
handheld. If your company uses the BlackBerry Enterprise Server
Software, you do not need to run the desktop redirector to forward
your email messages.
Note: Depending on your service provider’s plan or your integration
option, some applications might not be available on your handheld.
Contact your service provider or network operator for more information
on available services.
To take advantage of this integration option, your ISP email account
must support POP3 email redirection. Refer to the BlackBerry Web Client
Online Help for more information.