Blonder tongue MRT1000 User manual
MRT1000MRT1000
Stock # Model Name Description
1002661A MRT1000 Modular Receiver Trancoder
All Rights Reserved. Specifications subject to change without notice. All trademarks are property of their respective owners.
© Blonder Tongue Labs, Inc. ISO 9001:2015 Certified P/N: 651243900B |Rev: 122019
2MRT1000
User Manual
Returning Product for Repair (or Credit)
Before returning product, please contact the Blonder Tongue Service
Department at 1-800-523-6049, Ext. 4256 or visit our website:
located beneath the product image.
Blonder Tongue Laboratories, Inc.
One Jake Brown Road
Printed in the United States of America.
be the proprietary property of the registered owners.
intellectual property rights. Reverse engineering or disassembly is prohibited.
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product is operated.
reference.
adhered to.
—Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleansers. Use a damp cloth for cleaning.
-
facturer as they may cause hazards.
—Do not use this product near water—for example, near a bathtub,
wash bowl, kitchen sink or laundry tub; in a wet basement; or near a swimming pool; and
the like.
—Do not place this product on an unstable cart, stand, tripod, bracket, or
to the product. Use only with a cart, stand, tripod, bracket, or table recommended by the
manufacturer.
must not be blocked or covered. The openings should never be blocked by placing the
product on a bed, sofa, rug, or similar surface. This product should not be placed in a built-in
-
—This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power supplied to your
home, consult your product dealer or local power company. For products intended to oper-
—This product may be equipped with a polarized alternat-
the power outlet only one way. This is a safety feature. If you are unable to insert the plug
electrician to replace your obsolete outlet. Do not defeat the safety purpose of the polarized
plug. Alternate Warnings—If this product is equipped with a three-wire grounding-type
outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact
your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the
grounding-type plug.
—Power-supply cords should be routed so that they are not
product.
—If an outside antenna or cable system is connected to the
-
-
requirements for the grounding electrode. See Figure A.
disconnect the antenna or cable system. This will prevent damage to the product due to
lightning and power-line surges.
—An outside antenna system should not be located in the vicinity of over-
head power lines, other electric light or power circuits, where it can fall into such power lines
or circuits.
—Do not overload wall outlets, extension cords, or integral convenience
-
-
service personnel.
—Unplug this product from the wall outlet and refer servicing
When the power-supply cord or plug is damaged,
If the product has been exposed to rain or water,
-
If the product has been dropped or damaged in any way, and
service.
—When replacement parts are required, be sure the service techni-
-
hazards.
—The product should be mounted to a wall or ceiling only as
recommended by the manufacturer.
—The product should be situated away from heat sources such as radiators, heat
WIRE
ELECTRIC
SERVICE
CAUTION STATEMENT
literature accompanying the appliance.
persons.
MRT1000
User Manual
-
suivies.
ou une table instables. L’appareil pourrait tomber, entraînant des blessures graves à un
enfant ou à un adulte, et des dommages importants à l’appareil. Employer seulement avec
-
-
-
-
fatal.
d’une telle surcharge.
l’appareil.
-
-
-
-
teurs) produisant de la chaleur.
Exemple de mise à la terre d’antenne selon le Code É
WIRE
APPAREILS
DE SERVICE
MISE À LA TERRE
MISE À LA TERRE
de l’appareil et le chariot.
ATTENTION DÉCLARATION
6MRT1000
User Manual
•
•
•
The
tunes to the Satellite Transponder to provide the required Out-of-Band data.
Electronic Program Guide and other data signaling used in the system.
1 2 3
(i) AC power is not connected, or
Subnet Mask = 255.255.255.0
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2
3
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654
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Satellite Input
Connector:
Frequency Range:
Input Impedance:
Return Loss:
Input Level Range:
Modulation:
Format:
Symbol Rate:
1x “F” Female (Rear-Panel)
950 to 2150 MHz
75 Ω
10 dB
-25 dBm to -65 dBm / Transponder
QPSK, 8PSK
DVB-S2, advanced Turbo modes
2 to 45 MSymbols/sec (Mbaud)
Output Mode:
Symbol Rate:
Frequency Range:
Max. Power Output Level:
Level Adjustment Range:
Phase Noise:
Broadband Noise:
MER:
Channel Frequency Response:
SCTE 55-1
1.024 Ms/s
70-130 MHz (tunable in 50 kHz steps)
+40 dBmv
15 dB
-95 dBc @ 10 kHz offset
-75 dBc @ > ± 12 MHz
> 30 dB equalized
< 1 dB
QPSK Modulator Output
Connector: Not Applicable on this Model.
ASI Output
Alarms/Monitoring/Control
Local Monitoring: 1x Power LED
Local Control: 1x IP Reset Button (Front-Panel)
Remote Monitoring/
Control:
1x RJ45; 10/100/1000Base-T Ethernet
(Front-Panel) (GUI-based menu via Web browser)
General
Dimensions:
(W x D x H)
19.0” x 14.5” x 1.75”
(482.6 mm x 368.3 mm x 44.45 mm)
Weight: 8.35 lbs (3.79 kg)
Power Requirements: 100-120 VAC/60 Hz, 20 W
Operating Temperature: 32 to 122 ˚F (0 to 50 ˚C)
Storage Temperature: -13 to 158 ˚F (-25 to 70 ˚C)
Operating/Storage Humidity: 0 to 95% RH @ 35 ˚C max
non-condensation
8MRT1000
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•
•
(Chrome or Firefox
is recommended)
Connect one end of the Ethernet cable to the
other end of the Ethernet cable to your computer.
The following steps explain how to do this for a computer with , or
(Note: It can be found using the search box in the Start Menu or for Windows 8.x, the Start Screen)
1
2
1
2
9MRT1000
User Manual
Open a web browser on your computer (Chrome or Firefox is recommended)
and enter the following URL address
(Figure 3.4a) will appear.
click on the [
When logged in as Admin, the user has read and write permission. Only
Username = (case-sensitive)
Password = (case-sensitive)
1
2
before proceeding as follows:
in Figure 3.4b
•
•
•
alongside the [
{
MRT1000
User Manual
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2
3
5
6
4
Secon 6
Displays the modules installed for each slot. (
Displays the module type that is installed into each slot. For the MRT1000, the module installed in Slot 1 is SDM1000.
not appear, refresh the page)
Secon 5.3
1
2
5
6
3
4
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Select Module
to 45.000 MSym/Sec.
1
2
4
7
6
5
8
3
1
2
3
5
4
6
7 8
MRT1000
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contains the satellite data.
686
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2
3
1
2 3
1
2
3
6
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5
1
4
2
5
3
6
MRT1000
User Manual
port, allowing the user to access the unit via
the Subnet Mask address assigned to the port of the unit, allowing the user to determine
the Default Gateway address assigned to the port, allowing the user to access the
unit from another network via the web interface. The gateway should be in the same subnet as the IP address and the
1
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3
4
5
6
7
1
2
3
54 6 7
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4
is the Administrator’s login (4 characters minimum, 16 characters maximum). This login allows the user to
is only used when changing the current Administrator’s password (4 characters minimum, 16 characters
and will not be displayed.
1
2
3
4
MRT1000
User Manual
(Minimum: 1, Maximum: 100,000)
1
2
The following message types may be displayed depending on the event.
• messages appear in
• messages appear in
• messages appear in and indicate an event was logged that caused or may cause loss of service.
3
view the system log messages.
1
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2
MRT1000
User Manual
This tab allows the user to upload
the newest available firmware for the MRT1000 and deploy firmware to the unit.
1
2
been released, please go to our website at: ()
1
2
MRT1000
User Manual
MRT1000
User Manual
Extended Warranty Program
STANDARD TERMS & CONDITIONS OF THE EXTENDED WARRANTY
A. THE EXTENDED WARRANTY AGREEMENT (EWA)
If during the period following the expiration of the Blonder Tongue Manufacturers’ Standard Warranty ( Copy Included) the products which constitute the subject
matter of the extended warranty, manifest any manufacturing or similar such defects then Blonder Tongue shall at its option repair or replace the product. It is
emphasized that the extended warranty is in effect an extension of the Blonder Tongue Warranty and covers the items stipulated in Paragraph B to the exclusion of
the terms in Paragraph C of this agreement. Eligibility to purchase EW is limited to 90 days following initial shipment on selected products of sufficient value.
The product/products included in this extended warranty agreement are listed in the invoice that accompanies the EWA. Term of the extension will be ______
year(s). Purchase Order is required for extended warranty coverage.
B. WHAT IS COVERED?
1. If a product has been determined to have failed, which falls within the Terms & Conditions of this EWA, Blonder Tongue Inc. may at its sole discretion
repair, modify or replace its component parts that are defective at 100% coverage for parts and labor.
2. A loaner unit may be available on request; PO required.
3. Product is manufactured by Blonder Tongue.
4.Extended warranty period is up to and not to exceed 24 months and sold in increments of 12 months. Order # 9981 for 1 year and #9982 for 2 year
extensions.
5.Return of repair or replaced product shipping costs for ground shipments.
6.Firmware upgrades at no charge with automatic notification.
C. WHAT IS NOT COVERED?
1. The warranty does not cover any defects caused by foreign objects /connection errors .
2. Use other than by the customer at the declared address appearing in this document.
3. Failure by the end user to comply with the manufacturers’ instructions for installation, maintenance or use.
4. The use of accessories which have not been approved by Blonder Tongue.
5. The application and/or use of any incorrect or abnormal electrical supply to the product.
6. Any defect in wiring or electrical connections which does not form part of the product at the time of the original purchase.
7. Neglect, misuse, or willful abuse of the product.
8. Any repairs or attempted repairs of the product by any person other than Blonder Tongue Service Department.
9. Any modification of the product by any person other than Blonder Tongue Service Department.
10. Fire, flood, war, civil disturbance, industrial action, acts of God or any other causes beyond the reasonable control of Blonder Tongue.
11. Any defect caused by lightning strike or power surges.
12. Shipping costs to return products to Blonder Tongue for warranty service.
13. Blonder Tongue will not in any circumstances be liable for any consequential loss or damages suffered by the customer whether directly or in directly
related defect in the product to the extent permissible by law.
14. Repairs may not be effected without prior authorization from Blonder Tongue Laboratories.
D. GENERAL
1. The customer shall notify Blonder Tongue Laboratories in writing within ten days of any change of his or her address.
2. Customer must provide original purchase receipt and serial number to initiate extended warranty coverage.
3. The fee paid for the warranty is not refundable under any circumstances unless cancelled within seven days of purchase.
4. The customer shall take all reasonable precautions to maintain the product is maintained in good working order.
5. The warranty contract ceases to exist if the product is replaced or a credit is given to the customer. Any monies paid for the warranty contract are forfeited
and not refundable. This is only applicable when the product is out of the manufacturer’s warranty.
6. The extended warranty period as stated on the Extended Warranty Agreement shall be the governing period notwithstanding any a dditional supplier
warranty on specific components.
7. The warranty shall in no way effect the terms and conditions of the sale agreement in terms of which the customer bought the product.
8. The extended warranty is limited to the terms and conditions herein contained
9. No agreement, varying, adding to, amended, deleting, or cancelling this warranty shall be effective unless given in writing (email is acceptable) and signed
by or on behalf of both parties.
10. The cost of the extended warranty is 8% of the purchase price for a 1 or 2 year extension beyond the Blonder Tongue standard warranty. e.g. A product
price of $1000 will be $80 for the 1st year (12 mos) and additional $80 for 2 year (24 mos) extension for a total of $160.
11. Warranty product return postage paid to:
Blonder Tongue Laboratories, Inc.
Attn: Warranty Service Dept.
1 Jake Brown Road
Old Bridge, NJ 08857
Contact Blonder Tongue at 800-523-6049 ext. 555 to order extended warranty service.
Limited Warranty
Blonder Tongue Laboratories, Inc. (BT) will at its sole option, either repair or replace (with a new or factory reconditioned product,
as BT may determine) any product manufactured by BT which proves to be defective in materials or workmanship or fails to
meet the specifications which are in effect on the date of shipment or such other specifications as may have been expressly
agreed upon in writing (i) for a period of one (1) year from the date of original purchase (or such shorter period of time as may
be set forth in the license agreement specific to the particular software being licensed), with respect to iCentral™ (hardware and
software) and all other software products (including embedded software) licensed from BT, (ii)) for a period of one (1) year from
the date of original purchase, with respect to all MegaPort, IPTV products and fiber optics receivers, transmitters, couplers and
integrated receivers/distribution amplifiers (including TRAILBLAZER™, RETRO-LINX™ and TWIN STAR™ products) as well as for
VideoCipher® & DigiCipher® satellite receivers, and (iii) for a period of three (3) years from the date of original purchase, with
respect to all other BT products. Notwithstanding the foregoing, in some cases, the warranty on certain proprietary sub-assembly
modules manufactured by third party vendors and contained in BT products and on certain private-label products manufactured
by third parties for resale by BT are of shorter duration or otherwise more limited than the standard BT limited warranty. In such
cases, BT’s warranty with respect to such third party proprietary sub-assembly modules and private-label products will be limited
to the duration and other terms of such third party vendor’s warranty. In addition, certain products, that are not manufactured
but are resold by BT, carry the original OEM warranty for that product. The limited warranty set forth in this paragraph does not
apply to any product sold by BT, which at the time of sale constituted a Closeout Product.
BT will at its sole option, either repair or replace (with a new or factory reconditioned product, as BT may determine) any product
sold by BT which at the time of sale constituted a refurbished or closeout items (“Refurbished Product” and “Closeout Product”),
which proves to be defective in materials or workmanship or fails to meet the specifications which are in effect on the date of
shipment or such other specifications as may have been expressly agreed upon in writing, for a period of ninety (90) days from
the date of original purchase. Notwithstanding the foregoing, in some cases, the warranty on third party software and on certain
proprietary sub-assembly modules manufactured by third party vendors and contained in BT products and on certain private-
label products manufactured by third parties for resale by BT are of shorter duration or otherwise more limited than the BT limited
warranty for Closeout Products. In such cases, BT’s warranty for Closeout Products constituting such third party software, third
party proprietary sub-assembly modules and private-label products will be limited to the duration and other terms of such third
party vendor’s warranty. In addition, notwithstanding the foregoing, (i) certain Closeout Products that are not manufactured (but
are resold) by BT, carry the original OEM warranty for such products, which may be longer or shorter than the BT limited warranty
for Refurbished or Closeout Products. All sales of Refurbished or Closeout Products are final.
To obtain service under this warranty, the defective product, together with a copy of the sales receipt or other satisfactory proof
of purchase and a brief description of the defect, must be shipped freight prepaid to: Blonder Tongue Laboratories, Inc., One Jake
Brown Road, Old Bridge, New Jersey 08857.
This warranty does not cover damage resulting from (i) use or installation other than in strict accordance with manufacturer’s
written instructions, (ii) disassembly or repair by someone other than the manufacturer or a manufacturer-authorized repair
center, (iii) misuse, misapplication or abuse, (iv) alteration, (v) lack of reasonable care or (vi) wind, ice, snow, rain, lightning, or
any other weather conditions or acts of God.
OTHER THAN THE WARRANTIES SET FORTH ABOVE, BT MAKES NO OTHER WARRANTIES OR REPRESENTA-
TIONS OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE CONDITION, DESCRIPTION, FITNESS FOR A PARTIC-
ULAR PURPOSE, MERCHANTABILITY OR AS TO ANY OTHER MATTER, AND SUCH WARRANTIES SUPERSEDE
ANY ORAL OR WRITTEN WARRANTIES OR REPRESENTATIONS MADE OR IMPLIED BY BT OR BY ANY OF BT’S
EMPLOYEES OR REPRESENTATIVES, OR IN ANY OF BT’S BROCHURES, MANUALS, CATALOGS, LITERATURE
OR OTHER MATERIALS. IN ALL CASES, BUYER’S SOLE AND EXCLUSIVE REMEDY AND BT’S SOLE OBLIGA-
TION FOR ANY BREACH OF THE WARRANTIES CONTAINED HEREIN SHALL BE LIMITED TO THE REPAIR OR
REPLACEMENT OF THE DEFECTIVE PRODUCT F.O.B. SHIPPING POINT, AS BT IN ITS SOLE DISCRETION SHALL
DETERMINE. BT SHALL IN NO EVENT AND UNDER NO CIRCUMSTANCES BE LIABLE OR RESPONSIBLE FOR
ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, PUNITIVE, DIRECT OR SPECIAL DAMAGES BASED UPON
BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT LIABILITY OR OTHERWISE OR
ANY OTHER LEGAL THEORY ARISING DIRECTLY OR INDIRECTLY FROM THE SALE, USE, INSTALLATION OR
FAILURE OF ANY PRODUCT ACQUIRED BY BUYER FROM BT.
All claims for shortages, defects and non-conforming goods must be made by Buyer in writing within five (5) days of receipt of
merchandise, which writing shall state with particularity all material facts, concerning the claim then known to Buyer. Upon any
such complaint, Buyer shall hold the goods complained of intact and duly protected, for a period of up to sixty (60) days. Upon
the request of BT, Buyer shall ship such allegedly nonconforming or defective goods, freight prepaid to BT for examination by
BT’s inspection department and verification of the defect. BT, at its option, will either repair, replace or issue a credit for products
determined to be defective. BT’s liability and responsibility for defective products is specifically limited to the defective item or to
credit towards the original billing. All such replacements by BT shall be made free of charge f.o.b. the delivery point called for in
the original order. Products for which replacement has been made under the provisions of this clause shall become the property
of BT. Under no circumstances are products to be returned to BT without BT’s prior written authorization. BT reserves the right
to scrap any unauthorized returns on a no-credit basis. Any actions for breach of this contract must be commenced by Buyer
within thirteen (13) months after the cause of action has accrued. A copy of BT’s standard terms and conditions of sale, including
the limited warranty, is available from BT upon request. Copies of the limited warranties covering third party proprietary sub-
assembly modules and private label products manufactured by third parties are also available from BT on request. VideoCipher®
& DigiCipher® are registered trademarks of Motorola Corp.
Rev 5/6/2009
Blonder Tongue Laboratories, Inc.
Limited Warranty
Blonder Tongue Laboratories, Inc. (BT) will at its sole option, either repair or replace (with a new or factory reconditioned product, as BT may
determine) any product manufactured by BT which proves to be defective in materials or workmanship or fails to meet the specifications which are
in effect on the date of shipment or such other specifications as may have been expressly agreed upon in writing (i) for a period of one (1) year from
the date of original purchase (or such shorter period of time as may be set forth in the license agreement specific to the particular software being
licensed), with respect to iCentral™ (hardware and software) and all other software products (including embedded software) licensed from BT, (ii) )
for a period of one (1) year from the date of original purchase, with respect to all MegaPort™, IPTV products, and fiber optics receivers, transmitters,
couplers and integrated receiver/distribution amplifiers (including TRAILBLAZER™, RETRO-LINX™ and TWIN STAR™ products) as well as for
DigiCipher ® satellite receivers, and (iii) for a period of three (3) years from the date of original purchase, with respect to all other BT products.
Notwithstanding the foregoing, in some cases, the warranty on certain proprietary sub-assembly modules manufactured by third-party vendors and
contained in BT products and on certain private–label products manufactured by third-parties for resale by BT are of shorter duration or otherwise
more limited than the standard BT limited warranty. In such cases, BT's warranty with respect to such third-party proprietary sub-assembly modules
and private-label products will be limited to the duration and other terms of such third-party vendor's warranty. In addition, certain products, that are
not manufactured but are resold by BT, carry the original OEM warranty for such products. The limited warranty set forth in this paragraph does not
apply to any product sold by BT, which at the time of sale constituted a Refurbished/Closeout Product.
(b) BT will at its sole option, either repair or replace (with a new or factory-reconditioned product, as BT may determine) any product sold by BT
which at the time of sale constituted a refurbished or closeout item (“Refurbished/Closeout Product”), which proves to be defective in materials or
workmanship or fails to meet the specifications which are in effect on the date of shipment or such other specifications as may have been expressly
agreed upon in writing, for a period of ninety (90) days from the date of original purchase. Notwithstanding the foregoing, in some cases the
warranty on third party software and on certain proprietary sub-assembly modules manufactured by third-party vendors and contained in BT products
and on certain private–label products manufactured by third-parties for resale by BT are of shorter duration or otherwise more limited than the BT
limited warranty for Refurbished/Closeout Products. In such cases, BT's warranty for Refurbished/Closeout Products constituting such third party
software, third-party proprietary sub-assembly modules and private-label products will be limited to the duration and other terms of such third-party
vendor's warranty. In addition, notwithstanding the foregoing, (i) certain Refurbished/Closeout Products that are not manufactured (but are resold)
by BT, carry the original OEM warranty for such products, which may be longer or shorter than the BT limited warranty for Refurbished/Closeout
Products. All sales of Refurbished/Closeout Products are final.
To obtain service under this warranty, the defective product, together with a copy of the sales receipt or other satisfactory proof of purchase and a
brief description of the defect, must be shipped freight prepaid to: Blonder Tongue Laboratories, Inc., One Jake Brown Road, Old Bridge, New
Jersey 08857.
This warranty does not cover damage resulting from (i) use or installation other than in strict accordance with manufacturer's written instructions, (ii)
disassembly or repair by someone other than the manufacturer or a manufacturer-authorized repair center, (iii) misuse, misapplication or abuse, (iv)
alteration, (v) lack of reasonable care or (vi) wind, ice, snow, rain, lightning, or any other weather conditions or acts of God.
OTHER THAN THE WARRANTIES SET FORTH ABOVE, BT MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF
ANY KIND, EXPRESS OR IMPLIED, AS TO THE CONDITION, DESCRIPTION, FITNESS FOR A PARTICULAR PURPOSE,
MERCHANTABILITY, OR AS TO ANY OTHER MATTER, AND SUCH WARRANTIES SUPERSEDE ANY ORAL OR WRITTEN
WARRANTIES OR REPRESENTATIONS MADE OR IMPLIED BY BT OR BY ANY OF BT’S EMPLOYEES OR
REPRESENTATIVES, OR IN ANY OF BT’S BROCHURES MANUALS, CATALOGS, LITERATURE OR OTHER MATERIALS. IN
ALL CASES, BUYER’S SOLE AND EXCLUSIVE REMEDY AND BT’S SOLE OBLIGATION FOR ANY BREACH OF THE
WARRANTIES CONTAINED HEREIN SHALL BE LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE
PRODUCT F.O.B. SHIPPING POINT, AS BT IN ITS SOLE DISCRETION SHALL DETERMINE. BT SHALL IN NO EVENT AND
UNDER NO CIRCUMSTANCES BE LIABLE OR RESPONSIBLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL,
PUNITIVE, DIRECT OR SPECIAL DAMAGES BASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE,
STRICT TORT LIABILITY OR OTHERWISE OR ANY OTHER LEGAL THEORY, ARISING DIRECTLY OR INDIRECTLY FROM
THE SALE, USE, INSTALLATION OR FAILURE OF ANY PRODUCT ACQUIRED BY BUYER FROM BT.
All claims for shortages, defects, and non-conforming goods must be made by the customer in writing within five (5) days of receipt of merchandise,
which writing shall state with particularity all material facts concerning the claim then known to the customer. Upon any such claim, the customer
shall hold the goods complained of intact and duly protected, for a period of up to sixty (60) days. Upon the request of BT, the customer shall ship
such allegedly non-conforming or defective goods, freight prepaid to BT for examination by BT's inspection department and verification of the
defect. BT, at its option, will either repair, replace or issue a credit for products determined to be defective. BT's liability and responsibility for
defective products is specifically limited to the defective item or to credit towards the original billing. All such replacements by BT shall be made
free of charge f.o.b. the delivery point called for in the original order. Products for which replacement has been made under the provisions of this
clause shall become the property of BT. Under no circumstances are products to be returned to BT without BT's prior written authorization. BT
reserves the right to scrap any unauthorized returns on a no-credit basis. Any actions for breach of a contract of sale between BT and a customer must
be commenced by the customer within thirteen (13) months after the cause of action has accrued. A copy of BT's standard terms and conditions of
sale, including the limited warranty, is available from BT upon request. Copies of the limited warranties covering third-party proprietary sub-
assembly modules and private-label products manufactured by third-parties are also available from BT on request. DigiCipher ® is a registered
trademark of Motorola Corp. (Rev 0509)
Seller will at its sole option, either repair or replace (with a new or factory reconditioned product, as Seller may determine) any product manufactured or sold (or in
the case of software, licensed) by Seller which is defective in materials or workmanship or fails to meet the applicable specifications that are in effect on the date of
shipment or such other specifications as may have been expressly agreed upon in writing: (i) for a period of three (3) years from the date of original purchase for all
stock hardware products (other than those specifically referenced herein below having a shorter warranty period); (ii) for a period of one (1) year from the date of
original purchase, with respect to all MegaPort™, IPTV products, test equipment and fiber optics receivers, transmitters, couplers and integrated receiver/distribution
amplifiers; (iii) for a period of one (1) year from the date of original purchase (or such shorter period of time as may be s et forth in the license agreement specific to
the particular software being licensed from Seller) with respect to all software products licensed from Seller (other than Core Product Software) that is (a) developed
for a specific function or application, (b) complimentary to and does not function without the Core Product Software, and (c) listed with a specific model number and
stock number in Seller’s Price List (“Non-Core Software”); (iv) for a period of ninety (90) days from the date of original purchase, with respect to non-serialized
products and accessories, such as parts, sub-assemblies, splitters and all other products sold by Seller (other than Core Product Software and Refurbished/Closeout
Products) not otherwise referred to in clauses (i) through (iii) above. The warranty period for computer programs in machine-readable form included in a hardware
product, which are essential for the functionality thereof as specifically stated in the published product specifications (“Core Product Software”) will be coincident
with the warranty period of the applicable hardware product within which such Core Product Software is installed.
Software patches, bug fixes, updates or workarounds do not extend the original warranty period of any Core Product Software o r Non-Core Software.
Notwithstanding anything herein to the contrary,
(i) Seller’s sole obligation for software that when properly installed and used does not substantially conform to the publish ed specifications in effect when the
software is first shipped by Seller, is to use commercially reasonable efforts to correct any reproducible material non-conformity (as determined by Seller in its sole
discretion) by providing the customer with: (a) telephone or e-mail access to report non-conformance so that Seller can verify reproducibility, (b) a software patch or
bug fix, if available or a workaround to bypass the issue if available, and (c) where applicable, replacement or damaged or defective external media, such as CD-ROM
disk, on which the software was originally delivered;
(ii) Seller does not warrant that the use of any software will be uninterrupted, error-free, free of security vulnerabilities or that the software will meet the customer’s
particular requirements; and the customer’s sole and exclusive remedy for breach of this warranty is, at Seller’s option, to receive (a) suitably modified software, or
part thereof, or (b) comparable replacement software or part thereof;
(iii) Seller retains all right, title and interest in and to and ownership of all software (including all Core Pro duct Software and Non-Core Software) including any and all
enhancements, modifications and updates to the same; and
(iv) in some cases, the warranty on certain proprietary sub-assembly modules manufactured by third-party vendors and contained in Seller’s products, third party
software installed in certain of Seller’s products, and on certain private–label products manufactured by third-parties for resale by Seller, will be of shorter duration
or otherwise more limited than the standard Seller limited warranty. In such cases, Seller's warranty with respect to such third-party proprietary sub-assembly
modules, third-party software and private-label products will be limited to the duration and other terms of such third-party vendor's warranty, if any. In addition,
certain products, that are not manufactured by Seller, but are resold by Seller, may carry the original OEM warranty for such products, if any. The limited warranty
set forth above does not apply to any product sold by Seller, which at the time of sale constituted a Refurbished/Closeout Product, the limited warranty for which is
provided in the following paragraph.
Seller will at its sole option, either repair or replace (with a new or factory-reconditioned product, as Seller may determine) any product sold by Seller which at the
time of sale constituted a refurbished or closeout item (“Refurbished/Closeout Product”), which is defective in materials or workmanship or fails to meet the
applicable specifications that are in effect on the date of shipment of that product or fails to meet such other specifications as may have been expressly agreed upon
in writing between the parties, for a period of ninety (90) days from the date of original purchase. Notwithstanding the for egoing, in some cases the warranty on
certain proprietary sub-assembly modules manufactured by third-party vendors and contained in Seller products, third party software installed in certain of Seller’s
products, and on certain private–label products manufactured by third-parties for resale by Seller will be of shorter duration or otherwise more limited than Seller
limited warranty for Refurbished/Closeout Products. In such cases, Seller's warranty for Refurbished/Closeout Products constituting such third party proprietary
sub-assembly modules, third party software, and private-label products will be limited to the duration and other terms of such third-party vendor's warranty, if any.
In addition, notwithstanding the foregoing, (i) certain Refurbished/Closeout Products that are not manu factured (but are resold) by Seller, may carry the original OEM
warranty for such products, if any, which may be longer or shorter than Seller’s limited warranty for Refurbished/Closeout Pr oducts. All sales of
Refurbished/Closeout Products are final.
To obtain service under this warranty, the defective product, together with a copy of the sales receipt, serial number if applicable, or other satisfactory proof of
purchase and a brief description of the defect, must be shipped freight prepaid to Seller at the following address: One Jake Brown Road, Old Bridge, New Jersey
08857.
This warranty does not cover failure of performance or damage resulting from (i) use or installation other than in strict acc ordance with manufacturer's written
instructions, (ii) disassembly or repair by someone other than the manufacturer or a manufacturer-authorized repair center, (iii) misuse, misapplication or abuse, (iv)
alteration, (v) exposure to unusual physical or electrical stress, abuse or accident or forces or exposure be yond normal use within specified operational or
environmental parameters set forth in applicable product specifications, (vi) lack of reasonable care or (vii) wind, ice, sno w, rain, lightning, or any other weather
conditions or acts of God.
OTHER THAN THE WARRANTIES SET FORTH ABOVE, SELLER MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND, EXPRESS OR IMPLIED, AS
TO THE CONDITION, DESCRIPTION, FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, OR AS TO ANY OTHER MATTER, AND SUCH WARRANTIES
SET FORTH ABOVE SUPERSEDE ANY ORAL OR WRITTEN WARRANTIES OR REPRESENTATIONS MADE OR IMPLIED BY SELLER OR BY ANY OF SELLER’S
EMPLOYEES OR REPRESENTATIVES, OR IN ANY OF SELLER’S BROCHURES MANUALS, CATALOGS, LITERATURE OR OTHER MATERIALS. IN ALL CASES, BUYER’S
SOLE AND EXCLUSIVE REMEDY AND SELLER’S SOLE OBLIGATION FOR ANY BREACH OF THE WARRANTIES CONTAINED HEREIN SHALL BE LIMITED TO THE
REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT F.O.B. SHIPPING POINT, AS SELLER IN ITS SOLE DISCRETION SHALL DETERMINE. SELLER SHALL IN
NO EVENT AND UNDER NO CIRCUMSTANCES BE LIABLE OR RESPONSIBLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, PUNITIVE, DIRECT OR SPECIAL
DAMAGES BASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT LIABILITY OR OTHERWISE OR ANY OTHER LEGAL
THEORY, ARISING DIRECTLY OR INDIRECTLY FROM THE SALE, USE, INSTALLATION OR FAILURE OF ANY PRODUCT ACQUIRED BY BUYER FROM SELLER.
All claims for shortages, defects, and non-conforming goods must be made by the customer in writing within five (5) days of receipt of merchandise, which writing
shall state with particularity all material facts concerning the claim then known to the customer. Upon any such claim, the customer shall hold the goods complained
of intact and duly protected, for a period of up to sixty (60) days. Upon the request of Seller, the customer shall ship such allegedly non -conforming or defective
goods, freight prepaid to Seller for examination by Seller's inspection department and verification of the defect. Seller, at its option, will either repair, replace or issue
a credit for products determined to be defective. Seller's liability and responsibility for defective products is specificall y limited to the defective item or to credit
towards the original billing. All such replacements by Seller shall be made free of charge f.o.b. the delivery point called for in the original order. Products for which
replacement has been made under the provisions of this clause shall become the property of Seller. Under no circumstances are products to be returned to Seller
without Seller's prior written authorization. Seller reserves the right to scrap any unauthorized returns on a no-credit basis. Any actions for breach of a contract of
sale between Seller and a customer must be commenced by the customer within thirteen (13) months after the cause of action has accrued. A copy of Seller's
standard terms and conditions of sale, including the limited warranty, is available from Seller upon request. Copies of the limited warranties covering third-party
proprietary sub-assembly modules and private-label products manufactured by third-parties may also be available from Seller on request. (Rev 0713)
One Jake Brown Road
Old Bridge, NJ 08857-1000 USA
732-679-4000 • Fax 732-679-4353
www.blondertongue.com
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