
P/N 751001 Rev 0
WARRANTY
WHAT IS COVERED? Prizer-Painter provides the following limited warranties to the original retail purchas-
ers of Products sold and installed in the continental United States and Canada on or after February 22, 2002:
Initial Seven (7) Day Limited Warranty. Prizer-Painter warrants that all cosmetic components of its Prod-
ucts will, under normal use and service, be free from defects in materials and workmanship for a period of seven
(7) calendar days from the date of delivery (the "Warranty Period") to the original retail purchaser. For purposes
of this Limited Warranty, cosmetic components include top grates, ring grates, plate rail, kick panel, body sides,
glass, control panel, door panel, back guards, oven seals, light bulbs, and enameled parts. All warranty claims
for cosmetic items must be reported immediately within seven calendar days of delivery or such claims will not
be honored. Please refer to your installation checklist to activate your limited warranty.
One (1) Year Limited Warranty. Prizer-Painter warrants that all functional components (except cast iron
burner tops) of its Products will, under normal use and service, be free from defects in materials and workman-
ship for a period of one (1) year from the date of delivery (the "Warranty Period") to the original retail purchaser.
For purposes of this Limited Warranty, functional components include all components of the Product other than
the cosmetic components covered by the initial seven day limited warranty and the cast iron burner tops covered
by the 10 year limited warranty. Please refer to your installation checklist to activate your limited warranty.
Failure to send a complete and accurate copy of the installation checklist within 15 days of installation will
invalidate your limited warranty.
Ten (10) Year Limited Warranty. Prizer-Painter warrants that all functional components of its cast iron
burner tops will, under normal use and service, be free from defects in materials and workmanship for a period
of ten (10) years from the date of delivery (the "Warranty Period") to the original retail purchaser. Please refer
to your installation checklist to activate your limited warranty. Failure to send a complete and accurate copy
of the installation checklist within 15 days of installation will invalidate your limited warranty.
If any Product fails to comply with the foregoing Limited Warranties during the applicable Warranty Period,
Prizer-Painter will, at its option, either (I) pay the reasonable labor and material costs to have the Product re-
paired by a factory authorized service agent; (ii) replace the Product or defective component of the Product; or
(iii) if in Prizer-Painter's sole judgment circumstances are such as to preclude the remedying of any breach of
warranty by repair or replacement, then Prizer-Painter will refund the purchase price paid by the original pur-
chaser. All repairs or replacement service must be performed by a factory authorized service agent. Addition-
ally, all Products must be accessible for service in the home and must be accessible via public highways within
100 miles roundtrip of a factory authorized service agent. The purchaser will be responsible for the cost of addi-
tional mileage, non-standard service and special equipment to remove the Product for service so that there is
accessibility on all sides of the Product. The repair or replacement of the Product or the return of the purchase
price will be the purchaser's sole and exclusive remedy for any breach of this Limited Warranty or any other
claim with respect to the Product, including those claims based on contract, warranty, or tort. In no event will
Prizer-Painter's liability for any defective Product exceed the purchase price thereof. This exclusive remedy will
not be deemed to have failed of its essential purpose so long as Prizer-Painter is willing and able to repair and/or
replace defective Products in the manner prescribed herein or to provide a refund if, in Prizer-Painter's sole judg-
ment, repair or replacement is not feasible or appropriate under the circumstances.
WHAT IS NOT COVERED?
This Limited Warranty is the sole and exclusive warranty provided for the Product and extends only to original
retail purchasers in the continental United States and Canada. This Limited Warranty is not transferable to any
subsequent purchasers or users. If any implied warranties arise under any applicable law (including, but not lim-
ited to, implied warranties of merchantability and fitness for particular purpose), then the duration of those im-
plied warranties will last only as long as the express warranties stated above. Prizer-Painter will not under
any circumstances be liable for any special, indirect, incidental or con-sequential damages of any kind,
including but not limited to loss of business or profits, loss of use, or installation or removal costs. Nor will
Prizer-Painter be responsible for any shipping costs related to the repair or replacement of any Product under this
Limited Warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages
or limitations on how long implied warranties last, so the above limitations may not apply to you.
This Limited Warranty does not apply to commercial usage or to any Products installed in any non-residential
settings such as day cares, bed and breakfasts, hotels, nursing homes, churches, etc. This Limited Warranty also
does not cover, and specifically excludes, chipping porcelain, calibrations and normal adjustments after installa-
tion and setup, normal care and maintenance, cleaning of parts, shipping damage, discoloration of the griddle,
rust, gasket materials, ceramic materials, and fuses. Additionally, there is no warranty coverage for any Products
that fail or have been damaged due to alterations or modifications; abuse; misuse; neglect; improper installation,
instruction, handling, operation, maintenance or storage; accidental or intentional damage; normal wear and tear;
unauthorized service or repairs, including unauthorized adjustments or calibrations performed on the Product;
damage from natural disasters, fires, floods, earthquakes or other acts of God; loss of electrical power to the
Product for any reason; alteration for outdoor use; damage due to the use of harsh chemicals (e.g., cleaning prod-
ucts improperly applied); or any other circumstances beyond Prizer-Painter's control. This Limited Warranty is
also invalid if the original factory installed serial number has been altered or removed from the Product. The
Purchaser is responsible for proper installation and normal care and maintenance of the Product. This warranty
gives you specific legal rights, and you may also have other rights which vary from State to State.
OBTAINING WARRANTY SERVICE
All warranty claims must be reported to Prizer-Painter Stove Works, Inc., 600 Arlington St., Reading, Pennsyl-
vania 19611 prior to the expiration of the applicable Warranty Period. If a warranty claim relates to cosmetic
parts, any such claim must be reported to Prizer-Painter within seven (7) calendar days after the Product has
been delivered. The purchaser must call the factory at the toll free 1-800-449-8691 to report a warranty claim or
to obtain information about warranty service. If any warranty claim is not submitted as required by this Limited
Warranty, any such claim will be invalid and will not be honored. At the time the warranty claim is made, the
purchaser must provide the model number of the Product, the serial number of the Product, proof of delivery, a
description of the claimed defect, and proof of purchase of the Product, including the original retail receipt or
invoice to establish the Warranty Period. Prizer-Painter must also be given an opportunity to inspect any defec-
tive Product.
All warranty repairs must be performed by a factory authorized service agent. Service will be provided during
normal business hours. The purchaser will be responsible for any labor performed at over-time or premium
rates. The purchaser is also responsible for making the Product accessible for service.