Bluebird CK100 User manual

user
manual
CK100
BLUEBIRD
version 1.0

This user manual is protected by copyright.
Copyright © 1995-2019Bluebird Inc. All rights reserved.
Bluebird Inc. is the designer and manufacturer of Bluebird handheld mobiles.
This manual and the programs in this device are protected under international copyright laws,
and may not be copied, distributed, translated, or removed by any means.
Registered Trademark
BLUEBIRD is an emerging global brand, striving to lead the market
in performance and mobility. Their products represent reliability,
innovation, and innovative technology. Bluebird is a registered
trademark from the global brand of Bluebird Inc. and is copyright
protected.
• Bluebird and stylized Bluebird Logo are registered trademarks and symbols of Bluebird Inc.
• Adobe®is a registered trademark of Adobe Systems Inc.
• All other trademarks and copyrights are the property of their respective owners.
User’s Guidance
Device type User’s guidance
Class B Device
(Household Information &
Communication)
This device has qualified the electromagnetic wave suitable
registration and can be used as a household device at a
residential area as well as any other areas.
Type Registration This wireless device may cause propagation interference,
and so, it cannot be used for life-saving services.

Safety Information
Symbols
This manual uses the following symbols to indicate hazards and additional information.
Symbol Name Description
Warning Indicates situations that could cause injury to yourself or others.
Caution Indicates situations that could cause damage to your device or
other equipment.
Note Indicates additional information that can help you get the most
out of the device.
Please read this safety precaution information carefully. Failure to follow the information
provided may result in fire, electric shock, or other property damage or bodily injuries.
Device
• Do not press the Power button on the device if the device is wet or do not touch
adapter or power cord with wet hands. There is risk of electric shock.
•Do not use your device in an explosive danger zone.
•If your device becomes wet, do not put your device in heaters, microwaves, etc. to
dry it. There is a risk of explosion or malfunction.
• Do not scratch the device’s touchscreen. Use only your fingers or a compatible pen.
Never use an actual pen, or any other sharp object on the touchscreen.
•Although this device is very sturdy, do not drop, hit, bend, or sit on it on purpose. It
can be broken.
•Do not modify, take apart, or repair the device. Contact to your customer service
center. Failure to do so will void your warranty.
•Do not attempt to modify your hardware or software. It may cause device
malfunction and void your warranty.
•You may not be able to use this wireless device in basements, open fields,
skyscrapers, or other places where the signal is weak.
•Backup the data and information from your device. Your data, such as ringtones,
texts, and voice messages, may be erased during repairs or upgrades.
•Do not paint your device. It can damage your screen or your device’s exterior.
•Avoid using or storing this device at extreme temperatures. This device is designed
to work at temperatures between -10°C and 60°C (14°F and 140°F), and humidity
level between 5% and 90%.

Safety Information
Environment
• Do not use the device while driving or operating heavy machinery. Doing so may
result in death or serious injury.
•Do not use the device in locations with combustible goods. Doing so may result in
an explosion.
• Do not use the device in dusty or hot locations. Doing so may damage the device.
•Do not expose your device to direct sunlight such as on the dashboard of a car for
extended periods of time.
• Do not use the device in humid locations. Doing so may damage the device and void
the warranty.
• Do not keep the device close to air conditioner vents. Corrosion within the device
may occur due to condensation from changes in temperature.
•Do not allow children to play with the device.
Battery and Charging
• Improper battery use may cause fire, explosion, or other hazard.
•If the battery is removed due to impact, heat, submersion, or other damage, there is
a risk of explosion. Keep away from children and animals.
•Do not allow the battery’s contacts to touch things like necklaces, coins, or electric
conductors. Do not give any impact with sharp objects. There is a risk of explosion.
• Use only the approved battery and charger. Using an incompatible battery or charger
may cause device malfunction or other damage, such as fire.
•When you are not using the device for a long period, take out the battery and keep
the device and the battery in a dry, cool place. Also, charge the battery at least
once a year. If you keep it without charging for a long time, it may cause device
malfunction.
Distraction
In some situations, using your device may distract you and cause serious injuries and
damages. For example, avoid talking on the phone or texting while driving or riding a
bicycle. It is strictly prohibited by law in some jurisdictions. If you cannot avoid using
your device while driving, stop your vehicle or use hand-free kit.
Frequency Interference
• This wireless device may cause radio frequency interference, so use Airplane mode
or turn off the device when prohibited.
•The device emits an electromagnetic fields. It may interfere with your medical
devices.
•Do not place credit cards, phone cards, bankbook, and tickets next to the device.
The magnetic field of the device can damage their magnetic strips.

Package Contents
CK100 Package Contents
CK100 device
Power adapter Power cord
• The illustrations may differ from your actual items.
•To purchase additional accessories, contact your sales representative.
•You can download your User Manual from www.bluebirdcorp.com.
The paper version may be available for some regions.
• For the power adapter, use the product listed below.
-PSAC30U-090 by Phihong Technology Co., Ltd. (Input: AC 100 ~ 240 V, 50 ~ 60
Hz, 0.5 A / Output: DC 9.3 V, 3 A)

Your Device
Front
1
3
2
4
No. Name Description
1Front camera Takes selfies and records videos (2Megapixel). You
can use it when you have a video call.
2Bottom arrow Indicates the location of the barcode scanner.
3Touchscreen Displays apps and acts as a multi-touch interface.
4Front speaker Emits sound.

Your Device
Back
ETHERNET DC IN BARCODE
SWITCH USB USB MICRO USB
MICRO
HDMI
ETHERNET DC IN BARCODE
SWITCH USB USB MICRO
USB
MICRO
HDMI
ETHE
R
NE
T
DC I
N
BAR
CO
D
E
S
WIT
CH
U
S
B
U
S
B
MICR
O
USB
MICR
O
H
D
M
I
9
3
4
1
2
5
9
8
7
6
5
No. Name Description
1DC IN power port Connect the power adapter.
2Ethernet port Connect the Ethernet cable.
3Barcode switch Turns the barcode function on or off.
4Reset button Insert the tip of a sharp object to reset the product when
an error occurs.
5Mounting holes Insert mounting bolts into the holes to mount the device on
the wall.
6USB Connect the USB Type A cable (0.5 A / 5 V).
7Micro HDMI (Optional) Connect the micro HDMI cable.
8Micro USB
(Client for PC Sync) Connect the micro USB cable.
9Rear speaker Emits sound.

Your Device
Bottom
1
No. Name Description
1Barcode scanner Scans barcodes by emitting a red laser when you press the
related button.

Device Specification
Physical Characteristics
Dimensions (L x W x D) 248 X 190.8 X 39.3 mm
Weight 750 g
Display 10.1 inch, FHD (1920 X 1200)
Capacitive Touch Screen
Battery Integrated Battery, 3.8 V, 2,050 mAh
Audio (Front) 3W Speaker
Camera (Front) 2 megapixel
Barcode scanner Integrated 1D/2D imager
Mounting options
Integrated standard VESA mount;
conforms to the VESA 100 mm X 100 mm mounting
standard for attachment of third party, off-the-shelf
mounting solutions;
four (4) M4 X 10 mm inserts provided
Performance Characteristics
Processor 1.8 GHz Quad Core Processor
OS (optional) Android 6.0
System memory (optional) 2 GB
Built-in storage (optional) 8 GB
Interface DC jack; Ethernet (10/100BaseT); USB Type A;
Micro USB (OTG), Reset Button; Micro SD Card Slot;

Device Specification
User Environment Characteristics
Operating temperature -10 °C to 60 °C (14 °F to 140 °F)
Storage temperature -20 °C to 65 °C (-4 °F to 149 °F)
Humidity 90%, non-condensing
Communication Options
WLAN Radio (optional) 802.11 b/g/n (2412~2472 MHz, bandwidth: 20 MHz)
802.11 n (2422~2462 MHz, bandwidth: 40 MHz)
WPAN Radio (optional) Bluetooth 4.1BLE , Class 1
Wired LAN Ethernet on RJ45 interface (with activity LEDs)
(Optional) 802.3 at Power-over Ethernet (PoE)
Accessories
Accessories Power adapter, Power cord
Please ask your sales representative for the specifications not listed above or for the
future upgradeable specifications.

Troubleshooting
The device does not turn on.
If your device does not turn on, the battery may be completely discharged. Charge the battery
with an adapter for about 5-10 minutes, and your device should turn on.
The battery does not charge properly.
• Check the battery icon on your device to see if the device and the charging cable are
connected.
• If the battery does not charge completely, it may be dead or defective. Replace the battery
with a new one. (The warranty period for battery replacement is six months.)
The battery life got shorter.
When you use network data or peripheral device such as wireless LAN or Bluetooth that
require more power, your device may use more battery than usual. If it happens for an
extended period of time, your battery may be dead. Then replace it with a new battery.
I dropped the device in the water.
Turn off the device and take out the battery. Place the device and battery in a dry place. Let
them dry completely for a considerable period of time, and then turn the device back on. If it
does not turn back on, contact our service center.
My device gets too hot to touch.
It is normal for the device to warm up while it is receiving a poor signal, performing an intense
workload, or charging. It should cool down if you stop using the device for a certain amount of
time. If the problem continues, contact the manufacturer. It may result in a burst battery or fire.
How do I get the repair service?
You can contact your local sales representative or you can send the device via a delivery
service to Bluebird’s Korean headquarters. When sending the package, make sure you pay for
the shipping fee in advance. When the repair is finished, Bluebird will cover the shipping cost.

Safety Regulatory
FCC Cautions
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Part 15.21 Information to user.
Any Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
Specific Absorption Rate (SAR) information:
This Mobile Phone meets the government's requirements for exposure to radio waves.
The guidelines are based on standards that were developed by independent scientific
organizations through periodic and thorough evaluation of scientific studies. The standards
include a substantial safety margin designed to assure the safety of all persons regardless of
age or health.
FCC RF Exposure Information and Statement The SAR limit of USA (FCC) is 1.6 W/kg
averaged over one gram of tissue. This device was tested for typical body-worn operations
with the back of the handset kept 10mm for body worn. To maintain compliance with FCC RF
exposure requirements, use accessories that maintain a 10mm for body worn. The use of belt
clips, holsters and similar accessories should not contain metallic components in its assembly.
The use of accessories that do not satisfy these requirements may not comply with FCC RF
exposure requirements, and should be avoided.
The highest reported SAR values for head and body are below:
Head: XXXW/kg(1g); Body: XXXW/kg(1g) respectively.

Safety Regulatory
Body-worn Operation
This device was tested for typical body-worn operations. To comply with RF exposure
requirements, a minimum separation distance of 10mm for body worn must be maintained
between the user’s body and the handset, including the antenna. Third-party belt-clips,
holsters, and similar accessories used by this device should not contain any metallic
components. Body-worn accessories that do not meet these requirements may not comply
with RF exposure requirements and should be avoided. Use only the supplied or an approved
antenna.
FCC compliance information
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.

Warranty and Support
Manufacturer
Bluebird Inc.
Head Office:Samsung Saengmyeong-irwonyeok Building C-3F, 115, Irwon-ro, Gangnam-gu,
Seoul, Republic of Korea, 06355
Factory: (SSang-young IT Twin tower-B 7~8F), 531, Dunchon-daero, Jungwon-gu,
Seongnam-si, Gyeonggi-do, Korea, 13216
• Trade name: Bluebird Inc.
• Trade mark:
Customer support
Before asking for after-sales service, please back up the data on the device. We do not back
up data from the products sent to the Customer Service Center. Therefore, we assume no
responsibility for loss/deletion of data.
Customer Service Center
#1103, Gplus Kolon Digital Tower 11F,
Digital-ro 26-gil 123, Guro-gu, Seoul, Republic of Korea(08390)
• Fax: [phone]
• Email: [email protected]
• Hours: 9:30 a.m. - 6:30 p.m. (GMT Time: +9 Hours)
The center is closed on Saturdays, Sundays, and Korean national holidays.
Registering for After-Sales Service
• We receive the products for our after-sales service through mail, delivery services and hand
delivery only in principle.
• If you bought the product from a party other than Bluebird or an authorized Bluebird reseller,
you need to register the product before using our after-sales service.
• Please enclose an evidence of purchase or the product receipt for our after-sales service.
• Please enclose your name, telephone number, address and details of the problem for a
prompt service.
• You can ask for our after-sales service by contacting your authorized Bluebird dealer or the
Customer Service Center in the head office.
• Do not intentionally damage the label on the product.

Warranty and Support
• A damaged label may result in a disadvantage to the customer.
•When you return the product to Bluebird for service, please put the product in a protective
box.
•The warranty will not cover any damage which occurs during delivery. We advise you to use
the box and protective cover supplied with the product.
•Make sure to deliver the product in a safe way. Bluebird assumes no responsibility for the
loss of the product during delivery.
Charged services
• In the following cases, it will be charged when requesting for after-sales service.
–– Service request due to inappropriate use of the device by the customer
–– Loss of PIN number
–– Use of programs that might affect the program (over-clock, forceful changes in the input
of the system, personal developments)
•Faults caused by the customer.
–– Defect due to inappropriate or careless use of the product (dropping, submersion under
water, shock, damage, unreasonable operations, etc.)
–– Defect due to a repair or unauthorized technician
–– Defect caused intentionally or by the carelessness of the customer
–– Defect due to the use of fraudulent parts or components
• Other cases
–– Defect due to nature (damage caused by fire, wind, flooding, etc.)
–– Accessories are out of warranty (accessories like battery/charger/cable/adapter, etc. have
a warranty of 6 months)
•Regulations for repairs after charged services
–– If the same fault occurs in the part that has been repaired within a 1 month (30 days), the
part will be repaired free of charge.
No refunds will be offered in the following situations:
•The product seal has been removed (if applicable).
• The product has been damaged due to careless use by the customer or due to a
natural disaster (floods, rain, fire, etc.).
•Loss of product or other components (manual, connecting cables, etc).
•DOA (Dead on Arrival) policy
If your product is DOA (Dead on Arrival), or has malfunction within 30 days of
purchase (DOA period), the product will either be exchanged or provided with after-
sales service.

Warranty and Support
Warranty certificate
Thank you for purchasing a product from Bluebird Inc.
• In case of accessories such as batteries, only those that match the sales list managed by
the Customer Service Center will be eligible for customer service.
• A repair or an exchange of batteries that does not match the sales list of the Customer
Service Center due to the carelessness of the customer will be fully charged.
Name of Product Customer Engagement Kiosk
Name of Model CK100
Date of Purchase
Manufacture Number
Place of Purchase
Term of Guarantee 1 year from purchase
Warranty information
• Bluebird Inc. (hereinafter referred to as Bluebird) provides the warranty service for its
products in compliance with the Bluebird’s warranty program.
• Upon receiving a notification on a defect of its product within the range of warranty during
the warranty period, Bluebird will repair or replace the defective product according to its
warranty policy.
•If the defective product within the range of warranty is not repairable or replaceable, Bluebird
shall refund the purchasing price within a designated period from the date of receiving a
notice of defect.
•Bluebird assumes no responsibility for repairing, replacement or refund until it receives the
defective product from the customer. The replacement shall be equivalent to a new product
in the aspect of performance.
• Bluebird products may contain the recycled products, components or materials equivalent
to new products in the aspect of performance.
•This warranty is applied to software products only when the programming commands are
not executed. Bluebird does not guarantee interruption-free or error-free performance.

BLUEBIRD CUSTOMER SERVICE
Operating Hours
Monday to Friday 9:30 A.M. - 6:30 P.M.
(GMT Time: +9 Hours)
The center is closed on Saturdays,
Sundays, and Korean national holidays.
Customer Service Center
#1103, Gplus Kolon Digital Tower 11F,
Digital-ro 26-gil 123, Guro-gu, Seoul,
Republic of Korea(08390)
Bluebird constantly strives to bring utmost
satisfaction to all our customers.