BodyGuardian Holter User manual

Preventice Services, LLC and Preventice Technologies, Inc., are independent, wholly owned subsidiaries of Preventice Solutions, Inc.
Patient Instruction Manual

Up and
Down Keys
Enter Key
Left and Right Keys
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Welcome to BodyGuardian® Holter
• Wearing the monitor will help your physician
diagnose potential rhythm problems while you
are outside of a clinic or hospital.
• You must wear the monitor for the length of
time your doctor has prescribed.
Your physician has prescribed you the BodyGuardian®Holter monitoring service provided by Preventice
Services. The BodyGuardian®Holter monitor continuously monitors and records all heartbeats, detecting
irregular rhythms over a 24-48 hour period.
Note: The BodyGuardian Holter is a very sensitive monitor. It may fail to operate if dropped on the
floor. Avoid any type of collision.

Important
Preventice Services is not an emergency response service. Contact your healthcare
provider immediately if your symptoms worsen. If you are experiencing a medical
emergency, dial 911.
The monitor cannot be worn while traveling on an aircraft. This monitor does not
operate outside the United States. Contact the Monitoring Center if you plan to travel
outside the United States.
Take only sponge baths during your prescribed study.
Patients with known skin allergies or hypersensitivities to adhesives or hydrogel should
consult their doctor to select the most appropriate option for their needs.
During your study, Do NOT remove the battery or open the battery door. If the battery is
removed, the study cannot be restarted. Call 888.500.3522 (press 1, 4, 4)
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• Snap the disconnected lead wires onto the electrodes (sticky patches) prior applying them to your skin.
• Remove the hair where you will place the electrodes, if hair is present. Thoroughly clean the area with soap
and water. Dry the area completely. Do not apply lotions or oils.
• Remove any pieces of adhesive backing from the electrodes avoiding loose or damaged skin locations.
Refer to diagram for proper lead placement
The white, green, red and black leads should be proportionally distant from the brown lead and each other.
Attach the red snap to
the left side of the chest
below the collarbone.
Attach the black snap
below the left breast
aligned with the red snap
on the ribcage.
Attach the white snap
to the right side of
the chest below the
collarbone.
Attach the green snap
below the right breast
aligned with the white
snap on the ribcage.
Attach the brown snap
to the center of the
chest, slightly to the right
of the sternum.
R L
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Step 1: Attaching the Electrodes

• Attach connector portion of the lead wires to the monitor.
• Slide the battery cover off and insert a new AA battery into the
compartment with the cloth removal strip under battery visible.
• Return battery cover. Once the battery is inserted, the monitor
will emit a single beep and proceed to the start up menu.
• Press the bottom right arrow key 2x to exit the menu.
A heart rhythm will display on the screen confirming the
set-up process is complete.
• Press and hold the enter key until the time displays on the
screen.
Enter Key
Right Arrow Key
Battery
Cover
Monitor
Battery
Compartment

Important
• Sit still for at least 10 minutes to allow the monitor to calibrate your heart rhythm.
• Do NOT remove the battery after recording has started.
Step 2: Start Recording
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Step 4: Returning the Monitor
• Return the monitor and package immediately to your doctor, no later than 3 days after your service ends.
• Slide the battery door off and remove the battery from monitor.
• Place the monitor into the foam pouch inside the box.
• Place all accessories into the box, including lead wires and Patient Diary (if applicable).
Note: If you have lost or damaged the monitor, we will mail you an invoice for the cost of the monitor.
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Step 3: Symptoms Capture
• Press the ENTER key until the screen displays “Patient Event Recorded”.
• Enter the date, the time displayed on the monitor and symptoms you experienced on the Patient Diary
(if applicable). Complete and return the Patient Diary front page, stating the date and time your study
started (even if you did not record events).
If you begin to feel symptoms related to why your monitor was prescribed such as dizziness, chest pain or
shortness of breath, you can manually record these events.

Patient Financial Obligations and Billing Information
Our Notice of Privacy Practices is available for your review at www.preventicesolutions.com
Preventice Services has a working relationship with most health insurance companies.
Please ensure Preventice Services has your correct insurance information to verify
your coverage and appropriately bill your insurance company. Your insurance company
may send you an Explanation of Benefits (EOB). An EOB is not a bill. If you would
like to review your EOB, or if you have billing questions, please contact the Preventice
Services Billing Department at 888.747.4701. Depending upon your insurance coverage,
Preventice Services may be required to bill you directly for any remaining deductibles,
co-insurance or copays that your insurance company does not cover and that you are
responsible to pay for cardiac monitoring services.
All equipment is the sole property of Preventice Services. To avoid financial liability and to
ensure that you do not receive a bill for the value of the equipment in your possession (up
to $1,000), please return the equipment directly to your prescribing physician.
Any request for an extension of your study beyond your prescribed study would need to
come from your physician through a new order sent to Preventice Services. Please be
aware that the second study may not be covered by all insurance providers and you may
be responsible for those charges.
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BGHolter.PM 01.16 Copyright © 2016 Preventice Solutions, Inc. – All rights reserved.
Patient Contact Information
General Information
Phone: [phone]
Hours: 8:00 a.m. - 5:30 p.m. CST
Email: [e-mail]
Website: www.preventicesolutions.com
Monitoring Center
(For questions regarding your study)
Phone: [phone] (press 1)
Hours: 24 X 7
Email: [e-mail]
Billing Assistance
(For billing and insurance inquiries)
Phone: [phone]
Hours: 7:30 a.m. - 5:00 p.m. CST
Email: [e-mail]
Issues with the Monitor
(For any issues with your monitor)
Phone: [phone] (press 1, 4, 4)
Hours: 24 X 7
Email: [e-mail]