Bosch FlexiDome NDN-832 User manual

FlexiDomeHD 1080p IP Camera
NDN-832
en Installation Manual

FlexiDomeHD 1080p IP Camera Table of Contents | en 3
Bosch Security Systems Installation Manual AM18-Q0601 | v1.0 | 2012.01
Table of Contents
1Safety 6
1.1 Safety precautions 6
1.2 Important safety instructions 7
1.3 Connection in applications 8
1.4 Type label 8
1.5 FCC & ICES compliance 9
1.6 MicroSD cards 10
1.7 UL certification 10
1.8 Bosch notices 11
1.9 Copyrights 12
2 Introduction 13
2.1 Features 13
3 System Information 14
3.1 Overview of functions 14
3.1.1 Progressive scan 14
3.1.2 Day/Night function 14
3.1.3 Quad-streaming 14
3.1.4 ONVIF (Open Network Video Interface Forum) 14
3.1.5 Audio 15
3.1.6 Alarm I/O 15
3.1.7 Tamper detection and motion detection 15
3.1.8 Video encoding 15
3.1.9 Multicast 15
3.1.10 Power-over-Ethernet 15
3.1.11 Data interface 15
3.1.12 Encryption 16
3.1.13 Recording 16
3.1.14 Configuration 16
3.2 Operation with external systems 17
4 Planning 18
4.1 Unpacking 18
4.2 System requirements 18

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5 Installation 19
5.1 Parts 19
5.2 Mounting the unit 20
5.2.1 Surface mounting 20
5.2.2 Flush mount 22
5.3 Connections 24
5.3.1 Make the connections 24
5.4 Mount the camera module 27
5.5 Opening the camera module 28
5.6 Controls 29
5.7 Camera set-up 30
5.8 Camera positioning 31
5.8.1 Pan 31
5.8.2 Tilt 32
5.8.3 Twist 33
5.9 Using the install wizard 34
5.9.1 Adjustment procedure 34
5.10 Closing the unit 35
6 Camera configuration 36
6.1 Day/Night switching 36
7 Browser connection 37
7.1 Protected network 37
8Troubleshooting 38
8.1 Function test 38
8.2 Resolving problems 39
8.3 Customer service 41
9 Maintenance 42
9.1 Testing the network connection 42
9.2 Communication with Terminal Program 42
9.3 Repairs 44
9.3.1 Transfer and disposal 44

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10 Technical Data 45
10.1 Specifications 45
10.1.1 Dimensions 47

6en | Safety FlexiDomeHD 1080p IP Camera
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1Safety
1.1 Safety precautions
DANGER!
High risk: This symbol indicates an imminently hazardous
situation such as "Dangerous Voltage" inside the product.
If not avoided, this will result in an electrical shock, serious
bodily injury, or death.
WARNING!
Medium risk: Indicates a potentially hazardous situation.
If not avoided, this could result in minor or moderate bodily
injury.
CAUTION!
Low risk: Indicates a potentially hazardous situation.
If not avoided, this could result in property damage or risk of
damage to the unit.
CAUTION!
The Low Voltage power supply unit must comply with EN/UL
60950. The power supply must be a SELV-LPS unit or a SELV -
Class 2 unit (Safety Extra Low Voltage - Limited Power Source).
CAUTION!
The camera must be connected to earth.

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1.2 Important safety instructions
Read, follow, and retain for future reference all of the following
safety instructions. Follow all warnings on the unit and in the
operating instructions before operating the unit.
1. Clean only with a dry cloth. Do not use liquid cleaners or
aerosol cleaners.
2. Do not install unit near any heat sources such as radiators,
heaters, stoves, or other equipment that produce heat.
Avoid exposure to direct sunlight for long periods.
3. Never spill liquid of any kind on the unit.
4. Take precautions to protect the unit from power and
lightning surges.
5. Adjust only those controls specified in the operating
instructions.
6. Operate the unit only from the type of power source
indicated on the label.
7. Unless qualified, do not attempt to service a damaged unit
yourself. Refer all servicing to qualified service personnel.
8. Install in accordance with the manufacturer's instructions
in accordance with applicable local codes. Use only
attachments/accessories specified by the manufacturer.
Equipment change or modification could void the user's
guarantee or authorization agreement.
9. Connect the yellow/green earth wire of the camera to the
system earth of the installation to ensure correct safety
and EMC/RFI protection.

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1.3 Connection in applications
Grounding
The yellow/green safety (power) ground wire from the camera
must be connected to the system earth of the installation.
U.S.A.: - section 810 of the National Electrical Code, ANSI/NFPA
No.70, provides information regarding proper grounding.
12 VDC / 24 VAC power source: This unit is intended to
operate with a limited power source. The unit is intended to
operate at either 12 VDC or 24 VAC (if PoE is not available).
User supplied wiring must be in compliance with electrical
codes (Class 2 power levels).
PoE: Use only approved PoE devices. Power-over-Ethernet can
be connected at the same time as a 12 VDC or 24 VAC power
supply.
If auxiliary power (12 VDC or 24 VAC) and PoE is applied
simultaneously, the camera selects auxiliary input and shuts off
the PoE.
1.4 Type label
The type label is located on the rear of the camera module.

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1.5 FCC & ICES compliance
FCC & ICES Information
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following
measures:
– reorient or relocate the receiving antenna;
– increase the separation between the equipment and
receiver;
– connect the equipment into an outlet on a circuit different
from that to which the receiver is connected;
– consult the dealer or an experienced radio/TV technician
for help.
Intentional or unintentional modifications, not expressly
approved by the party responsible for compliance, shall not be
made. Any such modifications could void the user's authority to
operate the equipment. If necessary, the user should consult
the dealer or an experienced radio/television technician for
corrective action.
The user may find the following booklet, prepared by the
Federal Communications Commission, helpful: "How to Identify
and Resolve Radio-TV Interference Problems". This booklet is
available from the U.S. Government Printing Office,
Washington, DC 20402, Stock No. 004-000-00345-4.

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1.6 MicroSD cards
Bosch Security systems recommends that local storage on
microSD card should only be used for alarm recording and
Automatic Network Replenishment (ANR) applications. To
minimize the risk of lost of digital information, we recommend
multiple, redundant recording systems, and a procedure to
back up all digital information.
1.7 UL certification
Disclaimer
Underwriter Laboratories Inc. ("UL") has not tested the
performance or reliability of the security or signaling aspects of
this product. UL has only tested fire, shock and/or casualty
hazards as outlined in UL's Standard(s) for Safety for Information
Technology Equipment, UL 60950-1. UL Certification does not
cover the performance or reliability of the security or signaling
aspects of this product.
UL MAKES NO REPRESENTATIONS, WARRANTIES, OR
CERTIFICATIONS WHATSOEVER REGARDING THE
PERFORMANCE OR RELIABILITY OF ANY SECURITY OR
SIGNALING RELATED FUNCTIONS OF THIS PRODUCT.
Disposal - Your Bosch product was developed and
manufactured with high-quality material and components that
can be recycled and reused. This symbol means that
electronic and electrical appliances, which have reached the
end of their working life, must be collected and disposed of
separately from household waste material. Separate collecting
systems are usually in place for disused electronic and
electrical products. Please dispose of these units at an
environmentally compatible recycling facility, per European
Directive 2002/96/EC

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1.8 Bosch notices
Video loss
Video loss is inherent to digital video recording; therefore,
Bosch Security Systems cannot be held liable for any damage
that results from missing video information. To minimize the
risk of lost digital information, Bosch Security Systems
recommends multiple, redundant recording systems, and a
procedure to back up all analog and digital information.
Optical elements
Optical elements are sensitive and should be protected at all
times. Do not allow objects to come into contact with glass
surfaces and do not touch optical elements with your fingers.
Copyright
This manual is the intellectual property of Bosch Security
Systems and is protected by copyright.
All rights reserved.
Trademarks
All hardware and software product names used in this
document are likely to be registered trademarks and must be
treated accordingly.
Note
This manual has been compiled with great care and the
information it contains has been thoroughly verified. The text
was complete and correct at the time of printing. The ongoing
development of the products may mean that the content of the
user guide can change without notice. Bosch Security Systems
accepts no liability for damage resulting directly or indirectly
from faults, incompleteness or discrepancies between the user
guide and the product described.
More information
For more information please contact the nearest Bosch Security
Systems location or visit www.boschsecurity.com

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1.9 Copyrights
The firmware uses the fonts "Adobe-Helvetica-Bold-R-Normal--
24-240-75-75-P-138-ISO10646-1" and "Adobe-Helvetica-Bold-R-
Normal--12-120-75-75-P-70-ISO10646-1" under the following
copyright:
Copyright 1984-1989, 1994 Adobe Systems Incorporated.
Copyright 1988, 1994 Digital Equipment Corporation.
Permission to use, copy, modify, distribute and sell this
software and its documentation for any purpose and without
fee is hereby granted, provided that the above copyright
notices appear in all copies and that both those copyright
notices and this permission notice appear in supporting
documentation, and that the names of Adobe Systems and
Digital Equipment Corporation not be used in advertising or
publicity pertaining to distribution of the software without
specific, written prior permission.
This software is based in part on the work of the Independent
JPEG Group.

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2 Introduction
2.1 Features
The FlexiDomeHD 1080p IP Day/Night camera is a high-
performance, surveillance color camera.
The camera uses H.264 compression technology to give clear
images while reducing bandwidth and storage requirements. It
is also ONVIF compliant to improve compatibility during system
integration. The camera operates as a network video server and
transmits video and control signals over data networks, such as
Ethernet LANs and the Internet. The camera is easy to install
and ready to use. Features include:
– Progressive scan 1/2.7-inch CMOS HD sensor
– True Day/Night performance with switchable IR filter
– Automatic motorized back focus adjustment
–Quad-streaming
– MicroSD card slot
– ONVIF conformant
– Two-way audio and audio alarm
– Alarm input and alarm output to external devices
– Adaptive dynamic noise reduction
– Enhanced video motion detection
– Video and data transmission over IP data networks
– Multicast function
– Integrated Ethernet interface (10/100 Base-T)
– Power-over-Ethernet (PoE)
– Password protection
– Integrated Web server for live viewing and configuration via
a browser
– Firmware update through flash memory

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3 System Information
3.1 Overview of functions
The camera incorporates a network video server. Its primary
function is to encode video and control data for transmission
over an IP network. With its H.264 encoding, it is ideally suited
for IP communication and for remote access to digital video
recorders and IP systems. The use of existing networks means
that integration with CCTV systems or local networks can be
achieved quickly and easily. Video images from a single camera
can be simultaneously received on several receivers.
3.1.1 Progressive scan
The camera captures and processes progressively scanned
images. When there is fast motion in a scene, progressively
scanned images are generally sharper than interlaced images.
3.1.2 Day/Night function
In night mode, the camera enhances low light viewing by
switching the IR (infrared) filter out of the optical path and
providing a monochrome image. The camera can switch from
color to monochrome mode automatically by sensing the
illumination level, manually via the alarm input, or remotely via a
web browser.
3.1.3 Quad-streaming
Quad-streaming enables the camera to deliver three H.264
streams (a HD stream, a downscaled resolution stream, and a
HD I-frame only stream) together with an M-JPEG stream.
These four streams facilitate bandwidth-efficient viewing and
recording options as well as integration with third-party video
management systems.
3.1.4 ONVIF (Open Network Video Interface Forum)
The camera complies to the ONVIF standard which means that
it is easier to install and integrate into larger systems. The

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ONVIF standard is a global standard for the interface of network
video products.
3.1.5 Audio
Two-way duplex audio is available in the unit for live voice
communications or audio recording.
3.1.6 Alarm I/O
The alarm input can be used to control the functionality of the
unit. An alarm output can control external devices.
3.1.7 Tamper detection and motion detection
The camera offers a wide range of configuration options for
alarm signaling in the event of tampering with the camera. A
Motion+ algorithm for detecting movement in the video image is
included.
3.1.8 Video encoding
The camera uses the H.264 compression standards. Thanks to
efficient encoding, the data rate remains low even with high
image quality and can also be adapted to local conditions
within wide limits.
3.1.9 Multicast
In suitably configured networks, the multicast function enables
simultaneous, real time transmission to multiple receivers. The
prerequisite for this is that the UDP and IGMP V2/V3 protocols
are implemented on the network.
3.1.10 Power-over-Ethernet
Power for the camera can be supplied via a Power-over-
Ethernet compliant network cable connection. With this
configuration, only a single cable connection is required to
view, power, and control the camera.
3.1.11 Data interface
An external communications port with RS485/RS422/RS232 is
available to provide data to external devices, such as pan and
tilt heads, for full PTZ control via the Ethernet interface.

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3.1.12 Encryption
The unit offers a variety of options for protection against
unauthorized reading. Web browser connections can be
protected using HTTPS. Protect the control channels via the
SSL encryption protocol. With an additional license, the user
data itself can be encrypted.
3.1.13 Recording
The camera can be used with an iSCSI server connected via the
network to store long-term recordings, and with a local
microSD card for shorter storage times and temporary
recordings.
3.1.14 Configuration
The camera can be configured using a browser on the local
network (Intranet) or from the Internet. Similarly, firmware
updates and rapid loading of device configurations are also
possible. Configuration settings can be stored as files on a
computer and copied from one camera to another.

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3.2 Operation with external systems
The camera can be used with a variety of Bosch systems:
– Bosch Video Management System
– Bosch Video Client
– Bosch Recording Station
When connected to any of these systems, many of the camera
configuration parameters are controlled by the system and not
by the settings made via a web browser.
Bosch Video Management System
The Bosch Video Management System is a unique enterprise IP
video surveillance solution that provides seamless management
of digital video, audio, and data across any IP network. It is
designed to work with Bosch CCTV products as part of a total
video surveillance management system.
Bosch Video Client
The camera video server and the Bosch Video Client software
combine to provide a high-performance system solution. The
Bosch Video Client is a Windows application for viewing,
operating, controlling, and administering CCTV installations
(such as surveillance systems) at remote locations.
Bosch Recording Station
The camera is also designed for use with the Bosch Recording
Station. The Bosch Recording Station can record up to 32 video
and audio streams. The Bosch Recording Station supports
various functions of the camera, such as controlling relays,
remote control of peripheral devices, and remote configuration.
It can use alarm inputs to trigger actions and, when motion
detection Motion+ is active, can record the relevant cells,
making intelligent motion detection possible.

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4 Planning
4.1 Unpacking
Unpack carefully and handle the equipment with care. The
packaging contains:
– FlexiDomeHD 1080p IP camera
– Torx screwdriver bit
– Camera mounting kit
– RJ45 female-to-female network cable connector
– Optical disk
–Manuals
– Bosch Video Client
– Quick install instructions and safety instructions
If equipment has been damaged during shipment, repack it in
the original packaging and notify the shipping agent or supplier.
4.2 System requirements
– Computer with Windows XP/Vista/7 operating system,
network access, and Microsoft Internet Explorer web
browser version 7.0 or later
-or-
– Computer with network access and reception software, for
example Bosch Video Client, Bosch Video Management
System, or Bosch Recording Station

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5 Installation
5.1 Parts
The camera/housing unit consists of the following parts:
CAUTION!
Installation should only be performed by qualified service
personnel in accordance with the National Electrical Code or
applicable local codes.
1. Mounting base
2. Surface mount ring
3. Camera module with fixing ring

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5.2 Mounting the unit
5.2.1 Surface mounting
Figure?5.1?Surface mounting
To mount the camera on the surface of a wall or ceiling:
1. Use the mounting base as a template to mark the holes
indicated in the drawing. The PCD is 123 mm (4.84 in).
2. Drill three holes with a diameter of 8 mm (0.3 in).
3. Insert the supplied plugs into the holes.
4. Attach the mounting base securely to the surface using the
three supplied screws.
PCD 123 mm (4.84 in)
Ø8 mm
3x
3x
9.5 mm (0.375 in)