Bosch NDN-921 User manual

FlexiDomeHD 720p IP Camera
NDN-921
en Installation and Operation Manual

FlexiDomeHD 720p IP Camera Table of Contents | en 3
Bosch Security Systems Installation and Operation Manual AR18-10-B013 | v1.52 | 2011.06
Table of Contents
1Safety 8
1.1 Safety precautions 8
1.2 Important safety instructions 9
1.3 Connection in applications 10
1.4 FCC & ICES compliance 11
1.5 MicroSD cards 12
1.6 UL certification 12
1.7 Bosch notices 13
1.8 Copyrights 14
2 Introduction 15
2.1 Features 15
3 System Information 17
3.1 Overview of functions 17
3.1.1 Progressive scan 17
3.1.2 Day/Night function 17
3.1.3 Quad-streaming 17
3.1.4 ONVIF (Open Network Video Interface Forum) 18
3.1.5 Audio 18
3.1.6 Alarm I/O 18
3.1.7 Tamper detection and motion detectors 18
3.1.8 Video encoding 18
3.1.9 Multicast 18
3.1.10 Power-over-Ethernet 18
3.1.11 Encryption 19
3.1.12 Receiver 19
3.1.13 Recording 19
3.1.14 Snapshots 19
3.1.15 Backup 19
3.1.16 Configuration 19
3.2 Operation with external systems 20

4en | Table of Contents FlexiDomeHD 720p IP Camera
AR18-10-B013 | v1.52 | 2011.06 Installation and Operation Manual Bosch Security Systems
4 Planning 22
4.1 Unpacking 22
4.2 System requirements 23
5 Installation 24
5.1 Disassembly 24
5.2 Mounting the unit 26
5.2.1 Surface mount 27
5.2.2 Flush mount 28
5.3 Connections 29
5.3.1 Make the connections 29
5.3.2 Mount the camera 31
5.3.3 MicroSD card slot 32
5.3.4 Indication LED 32
5.3.5 Reset button 32
5.4 Camera positioning 33
5.5 Focal length and focus 34
5.6 Closing the unit 35
6 Camera set-up 36
6.1 Pre-defined modes 36
6.2 Day/Night switching 37
7 Browser connection 38
7.1 System requirements 38
7.2 Establishing the connection 39
7.2.1 Password protection in camera 39
7.3 Protected network 39
7.4 Connection established 40
7.4.1 LIVEPAGE 40
7.4.2 RECORDINGS 40
7.4.3 SETTINGS 41
8 Basic Mode 42
8.1 Basic Mode menu tree 42

FlexiDomeHD 720p IP Camera Table of Contents | en 5
Bosch Security Systems Installation and Operation Manual AR18-10-B013 | v1.52 | 2011.06
8.2 Device Access 43
8.2.1 Camera name 43
8.2.2 Password 43
8.3 Date/Time 44
8.4 Network 45
8.5 Encoder 46
8.6 Audio 46
8.7 Recording 46
8.7.1 Storage medium 46
8.8 System Overview 46
9 Advanced Mode 47
9.1 Advanced Mode menu tree 47
9.2 General 48
9.2.1 Identification 48
9.2.2 Password 48
9.2.3 Date/Time 50
9.2.4 Display Stamping 51
9.3 Web Interface 53
9.3.1 Appearance 53
9.3.2 LIVEPAGE Functions 54
9.3.3 Logging 55
9.4 Camera 57
9.4.1 Mode 57
9.4.2 ALC 59
9.4.3 Shutter/AGC 59
9.4.4 Day/night 61
9.4.5 Enhance 63
9.4.6 Color 64
9.4.7 Encoder Profile 65
9.4.8 Encoder Streams 69
9.4.9 Privacy Masks 70
9.4.10 Audio 70
9.4.11 Installer Menu 71
9.5 Recording 73
9.5.1 Storage Management 73

6en | Table of Contents FlexiDomeHD 720p IP Camera
AR18-10-B013 | v1.52 | 2011.06 Installation and Operation Manual Bosch Security Systems
9.5.2 Recording Profiles 77
9.5.3 Retention Time 78
9.5.4 Recording Scheduler 79
9.5.5 Recording Status 80
9.6 Alarm 81
9.6.1 Alarm Connections 81
9.6.2 Video Content Analyses (VCA) 84
9.6.3 VCA configuration- Profiles 85
9.6.4 VCA configuration - Scheduled 91
9.6.5 VCA configuration - Event triggered 93
9.6.6 Audio Alarm 94
9.6.7 Alarm E-Mail 95
9.6.8 Alarm Task Editor 97
9.7 Interfaces 98
9.7.1 Alarm input 98
9.7.2 Relay 98
9.8 Network 100
9.8.1 Network Access 100
9.8.2 Advanced 104
9.8.3 Multicast 105
9.8.4 FTP Posting 107
9.8.5 Encryption 108
9.9 Service 109
9.9.1 Maintenance 109
9.9.2 Licenses 111
9.9.3 System Overview 111
10 Operation via the browser 112
10.1 Livepage 112
10.1.1 Processor load 112
10.1.2 Image selection 113
10.1.3 Digital I/O 114
10.1.4 System Log / Event Log 114
10.1.5 Saving snapshots 114
10.1.6 Recording video sequences 115
10.1.7 Running recording program 115

FlexiDomeHD 720p IP Camera Table of Contents | en 7
Bosch Security Systems Installation and Operation Manual AR18-10-B013 | v1.52 | 2011.06
10.1.8 Audio communication 115
10.2 Recordings page 116
10.2.1 Controlling playback 116
11 Troubleshooting 118
11.1 Function test 118
11.2 Resolving problems 119
11.3 Customer service 121
12 Maintenance 122
12.1 Testing the network connection 122
12.2 Repairs 122
12.2.1 Transfer and disposal 122
13 Technical Data 123
13.1 Specifications 123
13.1.1 Accessories 125
Glossary 126

8en | Safety FlexiDomeHD 720p IP Camera
AR18-10-B013 | v1.52 | 2011.06 Installation and Operation Manual Bosch Security Systems
1Safety
1.1 Safety precautions
DANGER!
High risk: This symbol indicates an imminently hazardous
situation such as "Dangerous Voltage" inside the product.
If not avoided, this will result in an electrical shock, serious
bodily injury, or death.
WARNING!
Medium risk: Indicates a potentially hazardous situation.
If not avoided, this could result in minor or moderate bodily
injury.
CAUTION!
Low risk: Indicates a potentially hazardous situation.
If not avoided, this could result in property damage or risk of
damage to the unit.

FlexiDomeHD 720p IP Camera Safety | en 9
Bosch Security Systems Installation and Operation Manual AR18-10-B013 | v1.52 | 2011.06
1.2 Important safety instructions
Read, follow, and retain for future reference all of the following
safety instructions. Follow all warnings on the unit and in the
operating instructions before operating the unit.
1. Clean only with a dry cloth. Do not use liquid cleaners or
aerosol cleaners.
2. Do not install unit near any heat sources such as radiators,
heaters, stoves, or other equipment (including amplifiers)
that produce heat.
3. Never spill liquid of any kind on the unit.
4. Take precautions to protect the unit from power and
lightning surges.
5. Adust only those controls specified in the operating
instructions.
6. Operate the unit only from the type of power source
indicated on the label.
7. Unless qualified, do not attempt to service a damaged unit
yourself. Refer all servicing to qualified service personnel.
8. Install in accordance with the manufacturer's instructions
in accordance with applicable local codes. Use only
attachments/accessories specified by the manufacturer.
Equipment change or modification could void the user's
guarantee or authorization agreement.

10 en | Safety FlexiDomeHD 720p IP Camera
AR18-10-B013 | v1.52 | 2011.06 Installation and Operation Manual Bosch Security Systems
1.3 Connection in applications
Power lines: An outdoor system should not be located in the
vicinity of overhead power lines, electrical lights, or power
circuits, or where it may contact such power lines or circuits.
When installing an outdoor system, extreme care should be
taken to keep from touching power lines or circuits, as this
contact may be fatal.
U.S.A. models only - refer to the National Electrical Code Article
820 regarding installation of CATV systems.
12 VDC / 24 VAC power source: This unit is intended to
operate with a limited power source. The unit is intended to
operate at either 12 VDC or 24 VAC (if PoE is not available).
User supplied wiring must be in compliance with electrical
codes (Class 2 power levels). If 24 VAC is used, do not ground
the 24 VAC supply at the terminals or at the unit's power supply
terminals.
PoE: Use only approved PoE devices. Power-over-Ethernet can
be connected at the same time as a 12 VDC or 24 VAC power
supply.
CAUTION!
The Low Voltage power supply unit must comply with EN/UL
60950. The power supply must be a SELV-LPS unit or a SELV -
Class 2 unit (Safety Extra Low Voltage - Limited Power Source).

FlexiDomeHD 720p IP Camera Safety | en 11
Bosch Security Systems Installation and Operation Manual AR18-10-B013 | v1.52 | 2011.06
1.4 FCC & ICES compliance
FCC & ICES Information
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following
measures:
– reorient or relocate the receiving antenna;
– increase the separation between the equipment and
receiver;
– connect the equipment into an outlet on a circuit different
from that to which the receiver is connected;
– consult the dealer or an experienced radio/TV technician
for help.
Intentional or unintentional modifications, not expressly
approved by the party responsible for compliance, shall not be
made. Any such modifications could void the user's authority to
operate the equipment. If necessary, the user should consult
the dealer or an experienced radio/television technician for
corrective action.
The user may find the following booklet, prepared by the
Federal Communications Commission, helpful: How to Identify
and Resolve Radio-TV Interference Problems. This booklet is
available from the U.S. Government Printing Office,
Washington, DC 20402, Stock No. 004-000-00345-4.

12 en | Safety FlexiDomeHD 720p IP Camera
AR18-10-B013 | v1.52 | 2011.06 Installation and Operation Manual Bosch Security Systems
1.5 MicroSD cards
Some microSD cards have been found to generate high levels of
electromagnetic interference that can disturb the normal
behavior of some telecom or medical equipment. We advise you
to choose and test your microSD card carefully to avoid this
problem.
1.6 UL certification
Disclaimer
Underwriter Laboratories Inc. ("UL") has not tested the
performance or reliability of the security or signaling aspects of
this product. UL has only tested fire, shock and/or casualty
hazards as outlined in UL's Standard(s) for Safety for Information
Technology Equipment, UL 60950-1. UL Certification does not
cover the performance or reliability of the security or signaling
aspects of this product.
UL MAKES NO REPRESENTATIONS, WARRANTIES, OR
CERTIFICATIONS WHATSOEVER REGARDING THE
PERFORMANCE OR RELIABILITY OF ANY SECURITY OR
SIGNALING RELATED FUNCTIONS OF THIS PRODUCT.
Disposal - Your Bosch product was developed and
manufactured with high-quality material and components that
can be recycled and reused. This symbol means that
electronic and electrical appliances, which have reached the
end of their working life, must be collected and disposed of
separately from household waste material. Separate collecting
systems are usually in place for disused electronic and
electrical products. Please dispose of these units at an
environmentally compatible recycling facility, per European
Directive 2002/96/EC

FlexiDomeHD 720p IP Camera Safety | en 13
Bosch Security Systems Installation and Operation Manual AR18-10-B013 | v1.52 | 2011.06
1.7 Bosch notices
Video / Recording loss
Bosch Security systems recommends that local storage on
microSD card should only be used for alarm recording and
Automatic Network Replenishment (ANR) applications.
To minimize the risk of lost digital information, we recommend
multiple, redundant recording systems, and a procedure to
back up all digital information.
Copyright
This manual is the intellectual property of Bosch Security
Systems and is protected by copyright.
All rights reserved.
Trademarks
All hardware and software product names used in this
document are likely to be registered trademarks and must be
treated accordingly.
Note
This manual has been compiled with great care. The text was
complete and correct when published. The ongoing
development of the products may mean that the content of the
user guide can change without notice. Bosch Security Systems
accepts no liability for damage resulting directly or indirectly
from faults, incompleteness or discrepancies between the user
guide and the product described.
More information
For more information please contact the nearest Bosch Security
Systems location or visit www.boschsecurity.com
CAUTION!
Video loss is inherent to digital or network video recording;
therefore, Bosch Security Systems cannot be held liable for any
damage that results from missing video information on local
storage microSD card within the camera or in a central storage
system.

14 en | Safety FlexiDomeHD 720p IP Camera
AR18-10-B013 | v1.52 | 2011.06 Installation and Operation Manual Bosch Security Systems
1.8 Copyrights
The firmware uses the fonts "Adobe-Helvetica-Bold-R-Normal--
24-240-75-75-P-138-ISO10646-1" and "Adobe-Helvetica-Bold-R-
Normal--12-120-75-75-P-70-ISO10646-1" under the following
copyright:
Copyright 1984-1989, 1994 Adobe Systems Incorporated.
Copyright 1988, 1994 Digital Equipment Corporation.
Permission to use, copy, modify, distribute and sell this
software and its documentation for any purpose and without
fee is hereby granted, provided that the above copyright
notices appear in all copies and that both those copyright
notices and this permission notice appear in supporting
documentation, and that the names of Adobe Systems and
Digital Equipment Corporation not be used in advertising or
publicity pertaining to distribution of the software without
specific, written prior permission.
This software is based in part on the work of the Independent
JPEG Group.

FlexiDomeHD 720p IP Camera Introduction | en 15
Bosch Security Systems Installation and Operation Manual AR18-10-B013 | v1.52 | 2011.06
2 Introduction
2.1 Features
The FlexiDomeHD 720p IP Day/Night camera is a small,
discreet, impact-resistant, surveillance dome containing a high-
performance Day/Night camera with integral varifocal lens.
The camera incorporates 15-bit digital signal processing for
outstanding picture performance.
The integrated unit is mounted to a wall or ceiling. The sturdy
construction and high impact-resistant polycarbonate dome
protect the camera module from damage.
The camera uses H.264 compression technology to give clear
images while reducing bandwidth and storage requirements. It
is also ONVIF compliant to improve compatibility during system
integration.
The camera operates as a network video server and transmits
video and control signals over data networks, such as Ethernet
LANs and the Internet. The camera is easy to install and ready
to use.
Features include:
– Progressive scan HD sensor
– True Day/Night performance with switchable IR filter
– 1/3-inch CCD sensor
–Quad-streaming
– MicroSD/SDHC card slot
– Complies with the ONVIF standard for wide compatibility
– Two-way audio and audio alarm
– Alarm input and alarm output to external devices
– Dynamic engine with Smart BLC
– Six pre-programmed operation modes
– Adaptive dynamic noise reduction
– Impact-resistant dome (> IK10)
– Tamper-resistant housing
– Enhanced video motion detection
– Video and data transmission over IP data networks

16 en | Introduction FlexiDomeHD 720p IP Camera
AR18-10-B013 | v1.52 | 2011.06 Installation and Operation Manual Bosch Security Systems
– Multicast function for simultaneous picture transmission to
multiple receivers
– Integrated Ethernet interface (10/100 Base-T)
– Power-over-Ethernet (PoE)
– Remote control of all built-in functions via TCP/IP
– Password protection to prevent unauthorized connection
or configuration changes
– Event-driven, automatic connection (for example, at
switch-on and for alarms)
– Fast, convenient configuration using the integrated Web
server and a browser
– Firmware update through flash memory
– Convenient upload and download of configuration data

FlexiDomeHD 720p IP Camera System Information | en 17
Bosch Security Systems Installation and Operation Manual AR18-10-B013 | v1.52 | 2011.06
3 System Information
3.1 Overview of functions
The camera incorporates a network video server. Its primary
function is to encode video and control data for transmission
over an IP network. With its H.264 encoding, it is ideally suited
for IP communication and for remote access to digital video
recorders and IP systems. The use of existing networks means
that integration with CCTV systems or local networks can be
achieved quickly and easily. Video images from a single camera
can be simultaneously received on several receivers.
3.1.1 Progressive scan
The camera captures and processes progressively scanned
images. When there is fast motion in a scene, progressively
scanned images are generally sharper than interlaced images.
3.1.2 Day/Night function
The Day/Night function provides enhanced night viewing by
increasing the IR sensitivity. The motorized IR filter can be
removed in low-light or IR illuminated applications. The IR filter
switches from color to monochrome automatically by sensing
the illumination level. In auto switching mode the camera
prioritizes motion (the camera gives sharp images without
motion blur) or color (the camera gives color pictures as long as
the light level permits). For reliable Day/Night switching with an
external IR illuminator, synchronize the camera with the IR
illuminator using an alarm input port
3.1.3 Quad-streaming
Quad-streaming enables the camera to deliver three H.264
streams (a 720p HD stream, a downscaled resolution stream,
and a HD I-frame only stream) together with an M-JPEG stream.
These four streams facilitate bandwidth-efficient viewing and
recording options as well as integration with third-party video
management systems.

18 en | System Information FlexiDomeHD 720p IP Camera
AR18-10-B013 | v1.52 | 2011.06 Installation and Operation Manual Bosch Security Systems
3.1.4 ONVIF (Open Network Video Interface Forum)
The camera complies to the ONVIF standard which means that
it is easier to install and integrate into larger systems. The
ONVIF standard is a global standard for the interface of network
video products.
3.1.5 Audio
Two-way duplex audio is available in the unit for live voice
communications or audio recording.
3.1.6 Alarm I/O
The alarm input can be used to control the functionality of the
unit. An alarm output can control external devices.
3.1.7 Tamper detection and motion detectors
The camera offers a wide range of configuration options for
alarm signaling in the event of tampering with the camera. An
algorithm for detecting movement in the video image is also
included. Camera versons with enhanced hardware can be
optionally extended to include additional IVA features.
3.1.8 Video encoding
The camera uses the H.264 compression standards. Thanks to
efficient encoding, the data rate remains low even with high
image quality and can also be adapted to local conditions
within wide limits.
3.1.9 Multicast
In suitably configured networks, the multicast function enables
simultaneous, real time transmission to multiple receivers. The
prerequisite for this is that the UDP and IGMP V2/V3 protocols
are implemented on the network.
3.1.10 Power-over-Ethernet
Power for the camera can be supplied via a Power-over-
Ethernet compliant network cable connection. With this
configuration, only a single cable connection is required to
view, power, and control the camera.

FlexiDomeHD 720p IP Camera System Information | en 19
Bosch Security Systems Installation and Operation Manual AR18-10-B013 | v1.52 | 2011.06
3.1.11 Encryption
The unit offers a variety of options for protection against
unauthorized reading. Web browser connections can be
protected using HTTPS. Protect the control channels via the
SSL encryption protocol. With an additional license, the user
data itself can be encrypted.
3.1.12 Receiver
Computers with decoding software such as the Bosch Video
Client or the Bosch Video Management System, or computers
with the Microsoft Internet Explorer web browser installed, can
be used as receivers.
3.1.13 Recording
The camera can be used with an iSCSI storage connected via
the network to store long-term recordings, and with a local
microSD card for shorter storage times and temporary
recordings.
3.1.14 Snapshots
Individual video frames (snapshots) can be called up as JPEG
images, stored on the hard drive, or displayed in a separate
browser window.
3.1.15 Backup
The browser application has an icon for saving the video images
provided by the unit as a file on your computer's hard drive.
Clicking this icon stores the video sequences and they can be
replayed with the Player from Bosch Security Systems included
with the package.
3.1.16 Configuration
The camera can be configured using a browser on the local
network (Intranet) or from the Internet. Similarly, firmware
updates and rapid loading of device configurations are also
possible. Configuration settings can be stored as files on a
computer and copied from one camera to another.

20 en | System Information FlexiDomeHD 720p IP Camera
AR18-10-B013 | v1.52 | 2011.06 Installation and Operation Manual Bosch Security Systems
3.2 Operation with external systems
The camera can be used with a variety of Bosch software and
hardware systems:
– Bosch Video Management System
– Bosch Video Client
– Bosch Recording Station
–
Note:
When connected to any of these systems, many of the camera
configuration parameters are controlled by the system and not
by the settings made via a web browser connected to the
camera.
Bosch Video Management System
The Bosch Video Management System is a unique enterprise IP
video surveillance solution that provides seamless management
of digital video, audio, and data across any IP network. It is
designed to work with Bosch CCTV products as part of a total
video surveillance management system. Integrate your existing
components into one easy-to-manage system, or use Bosch’s
full-line capabilities and benefit from a complete surveillance
solution based on cutting-edge technology and years of
experience.
Bosch Video Client
The camera video server and the Bosch Video Client software
combine to provide a high-performance system solution. The
Bosch Video Client is software for operating, controlling, and
administering CCTV installations (such as surveillance
systems). It runs under Microsoft Windows operating systems.
Its main job is decoding video, audio, and control data from a
remote transmitter.
Bosch Recording Station
The camera is also designed for use with the Bosch Recording
Station. The Bosch Recording Station can record up to 32 video
and audio streams, and supports various functions of the