Bose SoundLink Wireless Music System User manual

SOUNDLINK®
WIRELESS MOBILE SPEAKER
Owner’s Guide | Guía de usuario | Notice d’utilisation

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SAFETY INFORMATION
Please read this owner’s guide
Please take the time to follow the instructions in this
owner’s guide carefully. It will help you to properly use
your new Bose®product and enjoy its features. Please
save this owner’s guide for future reference.
The lightning flash with arrowhead symbol within
an equilateral triangle alerts the user to the
presence of uninsulated, dangerous voltage within
the system enclosure that may be of sufficient
magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle
alerts the user to the presence of important
operating and maintenance instructions in this
owner’s guide.
WARNINGS and CAUTIONS
• To reduce the risk of fire or electric shock, do not
expose this product to rain or moisture. The product
shall not be exposed to dripping or splashing, and
objects filled with liquids, such as vases, shall not be
placed on or near the product. As with any electronic
products, use care not to spill liquids into any part of the
product. Liquids can cause a failure and/or a fire hazard.
• The power supply must be used indoors only. It is
neither designed nor tested for use outdoors, in recre-
ation vehicles, or on boats.
• Make no modifications to the product or accessories.
Unauthorized alterations may compromise safety,
regulatory compliance, and system performance, and
will void the warranty.
• Where the mains plug or appliance coupler is used as
the disconnect device, such disconnect device shall
remain readily operable.
• Do not place any naked flame sources, such as lighted
candles, on or near the apparatus.
• Contains small parts that may be a choking hazard. Not
suitable for children under age 3.
• Before use, charge the battery using only the power
supply provided with the system. Refer to charging
instructions in the system owner’s guide. Do not
continue charging the battery if it does not reach full

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SAFETY INFORMATION
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charge within the specified charging time. Overcharging
may cause the battery to become hot, rupture, or ignite.
If you see any heat deformation or leakage, properly
dispose of the battery.
• Do not attempt to charge the battery in temperatures
outside the range of 32°-104°F (0°-40°C).
• Keep batteries out of the reach of children and pets.
• If the battery begins to leak, do not allow the liquid to
come in contact with your skin or eyes. If contact has
been made, wash the affected area with plenty of water
and seek medical advice immediately.
• Do not expose the product or battery to excessive heat,
including direct sunlight or fire and storage or use inside
cars in hot weather, where it can be exposed to temper-
atures in excess of 140°F (60°C). Doing so may cause
the battery and power supply to generate heat, rupture,
or ignite. Using the product in this manner also may
result in a loss of performance and a shortened life
expectancy.
• If the battery is damaged and ignites, do not use water
to extinguish flames. Instead, use a functioning fire
extinguisher.
• Do not step on, throw, or drop batteries or the power
supply or expose them to a strong shock. Do not pierce,
crush, dent, or deform the batteries or power supply in
any way. If either becomes deformed, properly
dispose of it.
• Do not short-circuit batteries. Avoid storing them
around metal objects such as keys, pocket change,
paper clips, and jewelry.
• Do not dismantle, open, or shred the battery.
• The battery is intended to be used only with the Bose
product and the power supply provided with it.
• This product is intended to be used only with the power
supply provided, or Bose power supply or charger
designed for use with this product.
• After extended periods of storage, it may be necessary
to charge and discharge the battery several times to
obtain maximum performance.
• The cells in the batteries perform best when operating
at normal room temperature, 70°F (20°C).
• Replace the SoundLink®system battery only with a
genuine replacement battery from Bose or an autho-
rized Bose dealer. Bose cannot warrant the safety and
compatibility or assure the operability of batteries from
other manufacturers for use in operating the SoundLink
system. DO NOT attempt to use the SoundLink system
battery to power other electronics. Doing so may result
in permanent damage to your system and/or personal
injury.

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• Long-term exposure to loud music may cause hearing
damage. It is best to avoid extreme volume when
listening to audio for extended periods.
This product contains magnets which can be
harmful to pacemaker wearers.
Please dispose of a used or damaged battery
promptly and properly, following all local
regulations. Do not incinerate.
To return a system battery for recycling, contact
Bose or your Bose dealer. In the United States only,
call 1-800-905-2180 or visit the Bose®website at
www.Bose.com. For other regions, see the contact
information included in the carton.
This product conforms to all EU Directive
requirements as applicable by law.
The complete Declaration of Conformity can
be found at www.Bose.com/static/compliance
Important Safety Instructions
1. Read these instructions – for all components before
using this product.
2. Keep these instructions – for future reference.
3. Heed all warnings – on the product and in the owner’s
guide.
4. Follow all instructions.
5. Do not use this apparatus near water or moisture –
Do not use this product near a bathtub, washbowl,
kitchen sink, laundry tub, in a wet basement, near a
swimming pool, or anywhere else that water is
present.
6. Clean only with a dry cloth – and as directed by Bose
Corporation. Unplug this product from the wall outlet
before cleaning.
7. Do not block any ventilation openings. Install in
accordance with the manufacturer’s instructions –
To ensure reliable operation of the product and to
protect it from overheating, put the product in a
position and location that will not interfere with its
proper ventilation. For example, do not place the
product on a bed, sofa, or similar surface that may
block the ventilation openings. Do not put it in a
built-in system, such as a bookcase or a cabinet that
may keep air from flowing through its ventilation
openings.
8. Do not install near any heat sources, such as
radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Only use attachments/accessories specified by the
manufacturer.
10. Protect the power cord from being walked on or
pinched, particularly at plugs, convenience

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receptacles, and the point where they exit from the
apparatus.
11. Unplug this apparatus during lightning storms or
when unused for long periods of time – to prevent
damage to this product.
12. Refer all servicing to qualified service personnel.
Servicing is required when the apparatus has been
damaged in any way: such as power supply cord or
plug is damaged; liquid has been spilled or objects
have fallen into the apparatus; the apparatus has
been exposed to rain or moisture, does not operate
normally, or has been dropped – Do not attempt to
service this product yourself. Opening the enclosure
may expose you to dangerous voltages or other
hazards. Please call Bose to be referred to an autho-
rized service center near you.
13. To prevent risk of fire or electric shock, avoid
overloading wall outlets, extension cords, or integral
convenience receptacles.
14. Do not let objects or liquids enter the product – as
they may touch dangerous voltage points or short-out
parts that could result in a fire or electric shock.
15. See product enclosure for safety-related markings.
16. Use proper power sources – Plug the product into a
proper power source, as described in the operating
instructions or as marked on the product.
Information about products that
generate electrical noise
The SoundLink®wireless mobile speaker complies with
FCC and Industry Canada RF radiation exposure limits set
forth for general population. The system must not be co-
located or operating in conjunction with any other
antennas or transmitters.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation.
U.S.A. only
This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15
of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, this is no guarantee that interference will not
occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception,
which can be determined by turning the equipment
off and on, you are encouraged to try to correct the
interference by one or more of the following measures:

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• Re-orient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment to an outlet on a different circuit
than the one to which the receiver is connected.
• Consult the dealer or an experienced radio/TV
technician for help.
Any changes to this device not expressly approved by
Bose Corporation may void the user’s authority to operate
this device.
Canada
• This Class B digital apparatus complies with the
Canadian ICES-003 Class B specification.
• The radio communication device incorporated into this
apparatus meets all requirements of the Industry
Canada standard RSS-210.
For your records
Serial number (on the back panel): _______________________________________________________________________________
Purchase date: ________________________________________________________________________________________________
Dealer name: __________________________________________________________________________________________________
Dealer phone: _________________________________________________________________________________________________
Please keep your sales receipt with this owner’s guide.

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CONTENTS
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INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . 8
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 8
Unpacking . . . . . . . . . . . . . . . . . . . . . . . 8
Opening the cover . . . . . . . . . . . . . . . . . 9
Placing the speaker . . . . . . . . . . . . . . . 10
OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . 11
Connecting to AC power . . . . . . . . . . . 11
System status indicators . . . . . . . . . . . 13
Control buttons . . . . . . . . . . . . . . . . . . . 14
Pairing with Bluetooth®devices . . . . . . 15
Adding another source . . . . . . . . . . . . . 18
Operating on battery power . . . . . . . . . 19
MAINTENANCE AND CARE . . . . . . . . . . . . . . 20
Replacing the battery . . . . . . . . . . . . . . 20
Troubleshooting . . . . . . . . . . . . . . . . . . 25
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . 29
Contacting customer service . . . . . . . . 29
Limited warranty . . . . . . . . . . . . . . . . . . 29
Technical information . . . . . . . . . . . . . . 30

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INTRODUCTION
Overview
Thank you for purchasing the SoundLink®
wireless mobile speaker. Now you can enjoy
music from your smartphone or portable
media player anywhere you choose,
without wires.
Features
• Wireless Bluetooth®link eliminates the
need to dock or physically connect your
Bluetooth® device.
• Rechargeable lithium-ion battery provides
hours of Bose®performance.
Unpacking
Check the carton for the SoundLink®wireless
mobile speaker, power supply, and 3.5 mm
stereo cable. Save the carton and packing
materials, which provide the safest way to
transport this product.
If any part of the product appears to be
damaged, do not attempt to use it. Contact
your authorized Bose dealer immediately or
call Bose Customer Service. Refer to the
contact list enclosed in the carton for
contact information.
SoundLink®wireless mobile speaker
Power supply
3.5 mm stereo
cable

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INTRODUCTION
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Opening the cover
When closed, the cover protects the
SoundLink®wireless mobile speaker from
damage. When opened, the cover serves as
a stand for the speaker. No sound is emitted
from the speaker unless the cover is opened.
To open the cover
1. Pull on the fabric tab imprinted with the
Bose®logo.
2. Swing the cover down and under the unit.
When you close the cover, magnets hold it in
place. If you close the cover while audio is
playing, the speaker turns itself off.

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Placing the speaker
When using your SoundLink®wireless mobile
speaker indoors, the tonal quality can vary
depending on where the speaker is placed in
a room. When moving the speaker around
within a room or from room to room, keep
the following guidelines in mind:
• The speaker is designed to sound best
when placed on a shelf, counter, desk, or
table top that is 24 to 48 inches high.
• For best bass response, the speaker
should be placed near a wall; bass
response decreases as the speaker is
placed closer to the center of a room.
• When operating the speaker, always use
the cover as a stand. Do not lay the
speaker on its back. Sound is emitted from
both the front and rear of the unit.
• The speaker should not be placed in small
areas that are enclosed on all sides except
the front as this will adversely affect sound
quality.
• Do not place the speaker on wet or dirty
surfaces. Doing so could transfer dirt,
sand, or moisture onto the speaker when
the cover is closed.
If you are using your speaker outdoors, you
should expect the tonal quality to change as
you move farther from the speaker.

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OPERATION
Connecting to AC power
Before using your new SoundLink®wireless
mobile speaker the first time, you should
connect it to AC power.
To connect to AC power
1. Depending on your region of the world,
do one of the following to prepare your
power pack for use:
A. Unfold the prongs from the
power pack body
OR
B. Slide the AC adapter for your
region into the power pack.
AC
Power
pack
A. Unfold prongs
adapter
B. Slide AC adapter into power pack

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2. Plug the DC power cord on the power
supply into the DC connector on the
SoundLink®speaker.
3. Plug the power supply into a live AC
outlet.
A tone is emitted from the speaker to
confirm connection to AC power, and
charging begins.
You can immediately use your SoundLink
speaker once it is connected to AC
power.

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System status indicators
The status indicators, located on the front of
the SoundLink®speaker, illuminate to indicate
when a source or feature is activated.
Indicates the speaker is playing the
source connected to the (AUX) input.
Indicates the SoundLink speaker state
when the Bluetooth®source is selected:
• Discoverable – Speaker is discoverable
and ready to pair with a new device.
The indicator slowly fades on and off
approximately once every second.
• Connecting – Speaker is not
connected to any device, but
attempting to connect to a paired
device. The indicator flashes on and
off approximately twice every
second.
• Connected – Speaker is connected
to a paired device. The indicator
remains steadily on.
• Disconnected – Speaker is available
to connect to any paired device. The
indicator flashes on and off
approximately once every three
seconds.

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See “Pairing with Bluetooth®devices”
on page 15 for more information on
using Bluetooth®.
Indicates the battery power level. See
“Operating on battery power” on
page 19 for more information on
reading the indicator.
Flashes to indicate when the sound is
muted.
Control buttons
The control buttons are located on the top of
the speaker.
• Press to turn the speaker on or off.
• Press and hold to check the
battery charge state (see
“Checking the battery” on
page 19).
Press to select the source
connected to the (AUX) input.
See “Adding another source” on
page 18.
•Press to select the Bluetooth®
source. The speaker attempts to
connect to the last paired device.
See “Pairing with Bluetooth®
devices” on page 15.
• Press and hold for 3 seconds to set
the speaker to discoverable mode

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OPERATION
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and allow pairing with another
Bluetooth® device.
• When a device is connected, press
to disconnect the device. The
SoundLink®speaker then waits for
a paired device to connect.
If no device connects within 30
minutes, the speaker turns itself off.
Mutes sound from the speaker.
Increases speaker volume. The
source indicator on the front panel
flashes when maximum volume is
reached.
Deceases speaker volume. The
source indicator on the front panel
flashes when minimum volume is
reached.
Pairing with Bluetooth®devices
Pairing occurs when two Bluetooth®devices
communicate with each other and establish
a connection. A record of information about
this connection is then stored in the memory
of each device. Once you pair a device with
the SoundLink®speaker, you should not
have to pair it again.
The SoundLink speaker can pair with up to 6
Bluetooth®devices. However, it can only
connect to one device at a time.
To begin pairing with a Bluetooth®
device
1. With the Bluetooth® device and the
SoundLink speaker both turned on, press
the Bluetooth®button on the speaker for
three seconds to make the speaker dis-
coverable.

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The Bluetooth® indicator on the
SoundLink speaker slowly fades on and
off approximately once every second to
show that the speaker is discoverable.
2. Set your Bluetooth®device to “discover”
the SoundLink speaker, then locate the
Bluetooth®device list.
3. Move down the device list and select the
device named “SoundLink.”
4. If your device asks for a passkey, enter
digits 0000 and press OK. Some devices
also ask you to accept the connection.
Your Bluetooth® device indicates when
pairing is complete and the SoundLink
speaker emits a tone to indicate a
successful connection. The Bluetooth®
indicator on the SoundLink speaker stops
fading on and off and remains steadily on.
To connect a device
To connect a previously paired device, press
the Bluetooth®button on the SoundLink®
speaker. The Bluetooth®indicator on the
speaker flashes on and off approximately
twice every second until the device
connects. Then the indicator stops flashing
and remains steadily on.
To pair additional devices
With the Bluetooth® device and the
SoundLink speaker both turned on, press
the Bluetooth®button on the speaker for
three seconds to make the speaker
discoverable again. Then follow steps 2 - 4
beginning on page 16.
The SoundLink memory can hold up to six
paired devices. You can pair more than six
devices, but the memory will never contain
more than six. When the memory is full with

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OPERATION
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six devices and an additional device is
paired, the least used device is deleted from
memory and replaced by the newly paired
device.
To pair with a Bose®preferred device
A Bose preferred device is a Bluetooth®
device produced by Bose.
1. Activate a Bose preferred device (within
range of the SoundLink speaker).
2. Press the Bluetooth®button on the
speaker for three seconds to make the
speaker discoverable.
3. The SoundLink speaker immediately
pairs with the Bose preferred device.
Clearing memory
To clear the SoundLink speaker memory of
all devices, press and hold the Bluetooth®
button on the speaker (about 10 seconds)
until you hear a tone.
The SoundLink®speaker clears all
Bluetooth® devices from its memory, then
becomes discoverable.

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Adding another source
You can use another audio device, such as a
portable digital music player, with your
SoundLink®speaker. This requires using an
audio cable with a 3.5 mm plug on one end
to connect with the AUX input on the
SoundLink®system. A cable with a 3.5 mm
plug on both ends is provided.
To add a source
1. Plug the cable from the audio device into
the (AUX) connector on the back of
the SoundLink speaker.
2. Press the AUX button.
3. Adjust the volume on the connected
device to near maximum, then use the
SoundLink®speaker volume buttons to
adjust the level.
If a device is connected but not playing
audio, the speaker will turn itself off after 30
minutes.
Service connector
The service connector on the rear of the
speaker is for software updates only and will
not play audio from any connected device.

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Operating on battery power
A fully charged battery provides approximately
three hours of use at maximum volume. The
rate of battery discharge varies with the
volume setting. You can extend the battery
charge by reducing the volume.
Checking the battery
The battery status indicator is normally off to
conserve battery power. To check the charge
level, press and hold the power button and
observe the battery indicator.
Battery protection mode
When the SoundLink®speaker is unplugged
and unused for more than 14 days, it enters
battery protection mode to preserve battery
power. To reactivate the speaker, connect it
to AC power (see “Charging the Battery,”
below). You can immediately use the system
while the battery charges.
Charging the battery
The battery status indicator on the SoundLink®
speaker flashes red when the battery needs
charging. The battery can be charged whether
the cover is opened or closed.
To charge the battery
Plug the power pack into a live AC outlet and
plug the cord into the DC POWER connector
on the back panel of the SoundLink speaker.
The speaker emits a tone to confirm the
power connection. Recommended charging
time is 3 hours. The battery status indicator
indicates charging status.
Solid green: .....70% or more of full charge
Solid yellow: ....20% to 70% of full charge
Flashing red: ....20% or less (charge needed)
Yellow: ...... Battery charging
Off: ........... Charging cycle done

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MAINTENANCE AND CARE
Replacing the battery
The battery should be replaced when:
• The battery status light remains yellow after
10 hours of charging.
• The period of battery operation noticeably
decreases.
For replacement batteries contact the Bose
organization in your country/region (visit
http://global.Bose.com for Bose contact
information in your country or region) f
To replace the battery
1. Using the 2.5 mm hex wrench supplied
with the replacement battery, remove the
two screws at the bottom of the speaker.