Bradford White ULG275H763N-475 User manual

238-51007-00F REV 10/18
GAS-FIRED WATER HEATER
A Spanish language version of these instructions is available by
contacting the company listed on the rating plate.
La versión española de estas instrucciones se puede obtener al escribirle
a la fábrica cuyo nombre aparece en la placa de especificaciones.
WHAT TO DO IF YOU SMELL GAS
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any
phone in your building.
•Immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier's instructions.
•If you cannot reach your gas supplier, call the fire
department.
Installation and service must be performed by a qualified installer,
service agency or the gas supplier.
For your family’s comfort, safety and convenience, we recommend this water
heater be installed and serviced by a plumbing professional.
INSTALLATION & OPERATION
INSTRUCTION MANUAL
WARNING: If the information in these instructions is not followed
exactly, a fire or explosion may result causing property damage,
personal injury or death.
FOR YOUR SAFETY
Do not store or use gasoline or other flammable, combustible, or
corrosive vapors and liquids in the vicinity of this or any other
appliance.

2
CONGRATULATIONS!
You have just purchased one of the finest water heaters on the
market today!
This installation, operation and instruction manual will explain in
detail the installation and maintenance of your new Gas Water Heater.
We strongly recommend that you contact a plumbing
professional for
the installation of this water heater.
We require that you carefully read this manual, as well as the
enclosed warranty, and refer to it when questions arise. If you have
any specific questions concerning your warranty, please consult the
plumbing professional from whom your water heater was purchased.
For your records, we recommend that you write the model, serial
number and installation date of your water heater in the maintenance
section in the back of this manual.
This manual should be kept with the water heater.
TABLE OF CONTENTS page
GENERAL INFORMATION................................................................. 3
INSTALLATION.................................................................................. 4
Locating the Water Heater............................................................. 4
Minimum Clearances..................................................................... 8
Venting............................................................................................ 9
Combustion Air Supply ............................................................... 10
Water Connections ...................................................................... 12
Gas Connections.......................................................................... 15
GENERAL OPERATION................................................................... 17
Lighting & shutdown instructions .............................................. 18
THERMOSTAT ADJUSTMENT..................................................... 20
Burner flame checks.................................................................... 22
MAINTENANCE............................................................................................ 23
TROUBLESHOOTING CHART ..................................................... 25
PARTS LIST AND DRAWING .......................................................... 29
INSTRUCTIONS FOR INSTALLATIONS SUITABLE FOR WATER
(POTABLE) HEATING AND SPACE HEATING............................... 30
NOTES ............................................................................................ 31

3
GENERAL INFORMATION
This gas-fired water heater is design certified by CSA International under the
applicable American National Standard, Z21.10.1 or Z21.10.3-(as indicated on
the rating plate), or CSA 4.1-(as indicated on the rating plate), available from
CSA International, 8501 East Pleasant Valley Road, Cleveland, OH U.S.A.
44131-5575.
This water heater must be installed in accordance with local codes. In the
absence of local codes, it must be installed in compliance with the National
Fuel Gas Code (ANSI Z223.1-Latest Edition), or in Canada CAN/CGA B149.1
Natural Gas Installation Code (Latest Edition) or CAN/CGA B149.2 Propane
Installation Code (Latest Edition). The warranty for this water heater is in
effect only when the water heater is installed, adjusted, and operated in
accordance with these Installation and Operating Instructions. The
manufacturer will not be liable for any damage resulting from alteration and/or
failure to comply with these instructions.
This water heater is not design certified for installation in a mobile home. Such
an installation may create a hazardous condition and will nullify the warranty.
This water heater has been designed and certified for the purpose of heating
potable water. The installation and use of this water heater for any purpose
other than the heating of potable water may cause damage to the water
heater, create a hazardous condition, and nullify the warranty.
Do not use this appliance if any external part to the tank has been submerged
in water. You should contact a qualified service technician to inspect the
appliance and to replace any part of the control system including the
combination gas control which has been submerged in water. See the Gas
Connections section of this manual before servicing or replacing a water
heater that has had any external part to the tank submerged in water.
CAUTION
Incorrect operation of this appliance may create a hazard to life and
property and will nullify the warranty.
WARNING
Prior to connecting the gas supply line to a gas fired water heater,
ensure that the gas supply line does not have moisture/water or
dirt/scale inside the gas line. Commonly this check is done at the
lowest point in the gas distribution system prior to gas burning
appliances.
DANGER
Do not store or use gasoline or other flammable, combustible, or
corrosive vapors and liquids in the vicinity of this or any other
appliance.

4
General Information continued-
This water heater has been manufactured for operation at altitudes from sea
level to 2000 feet (610m). For use of this appliance at an elevation greater
than 2000 feet (610m), contact the dealer or manufacturer listed on the rating
plate for information on any necessary modification. Uncorrected operation of
this appliance may create a hazard to life and property.
Make sure that you check the rating plate and combination gas control on the
water heater to be certain that the type of gas being supplied corresponds with
the marking on the rating plate and combination gas control.
A sacrificial anode(s) is used to extend tank life. Removal of any anode,
except for inspection and/or replacement, will nullify the warranty. In areas
where water is unusually active, an odor may occur at the hot water faucet
due to a reaction between the sacrificial anode and impurities in the water. If
this should happen, an alternative anode(s) may be purchased from the
supplier that installed this water heater. This will minimize the odor while
protecting the tank. Additionally, the water heater should be flushed with
appropriate dissolvers to eliminate any bacteria.
INSTALLATION
Locating the Water Heater
IMPORTANT
Before proceeding, please inspect the water heater and components for
possible damage. DO NOT install any damaged components. If damage is
evident then please contact the supplier where the water heater was
purchased, or the manufacturer listed on the rating plate for replacement
parts.
WARNING
Water heaters are heat producing appliances. To avoid damage or
injury there must be no materials stored against the water heater or
vent-air intake system and proper care must be taken to avoid
unnecessary contact (especially by children) with the water heater and
vent-air intake components. UNDER NO CIRCUMSTANCES SHALL
FLAMMABLE MATERIALS, SUCH AS GASOLINE OR PAINT
THINNER TO BE USED OR STORED IN THE VICINITY OF THIS
WATER HEATER, VENT-AIR INTAKE SYSTEM OR IN ANY
LOCATION FROM WHICH FUMES COULD REACH THE WATER
HEATER OR VENT-AIR INTAKE SYSTEM.

5
Installation (Locating the Water Heater) continued-
This water heater MUST be installed indoors out of the wind and
weather.
This water heater MUST NOT be installed in any location where gasoline
or flammable vapors are likely to be present, unless the installation is
such to eliminate the probable ignition of gasoline or flammable vapors.
Water heaters in residential garages must be installed so that all
burner(s) and burner ignition device(s) are located not less than 18
inches (45.7 cm) above the floor and be located, or protected, to avoid
physical damage. For other installations refer to local codes. In the
absence of local codes, the water heater must be installed in compliance
with the National Fuel Gas Code, (ANSI Z223.1- Latest Edition), or in
Canada CAN/CGA B149.1 Natural Gas Installation Code (Latest Edition)
or CAN/CGA B149.2 Propane Installation Code (Latest Edition).
The location of this water heater is of the utmost importance. Before installing
this water heater, you should read the Installation section of these instructions.
After reading these Installation and Operating Instructions, select a location for
the water heater where the floor is level and is easily accessible to gas and
water supply lines. DO NOT locate the water heater where water lines
could be subjected to freezing temperatures. Make sure the cold water
pipes are not located directly above the gas control so that condensate
during humid weather does not drip on the controls.
Note: For California installation, this water heater must be braced,
anchored, or strapped to avoid falling or moving during an earthquake.
See instructions for correct installation procedures. Instructions may be
obtained from DSA Headquarters Office, 1102 Q Street, Suite 5100,
Sacramento, CA 95811.
Water heater corrosion and component failure can be caused by the heating
and breakdown of airborne chemical vapors. Examples of some typical
compounds that are potentially corrosive are: spray can propellants, cleaning
solvents, refrigerator and air conditioning refrigerants, swimming pool
chemicals, calcium and sodium chloride, waxes and process chemicals.
These materials are corrosive at very low concentration levels with little or no
odor to reveal their presence. NOTE: DAMAGE TO THE WATER HEATER
CAUSED BY EXPOSURE TO CORROSIVE VAPORS IS NOT COVERED BY
THE WARRANTY. DO NOT OPERATE THE WATER HEATER IF
EXPOSURE HAS OR WILL OCCUR. DO NOT STORE ANY POTENTIALLY
CORROSIVE COMPOUNDS IN THE VICINITY OF THE WATER HEATER.

6
Installation (Locating the Water Heater) continued-
Proper venting practices must be considered when selecting a location for this
water heater. For exact venting specifications, please consult the Venting
section, of these Installation and Operating Instructions.
This water heater must be located in an area where leakage of the tank, water
line connections, or the combination temperature and pressure relief valve will
not result in damage to the area adjacent to the water heater or to lower floors
of the structure. When such locations cannot be avoided, a suitable drain pan
must be installed under the water heater. The drain pan must have a minimum
length and width of at least 4 in. (10.2 cm) greater than the diameter
of the water heater and must not restrict proper combustion air flow to the
water heater. The drain pan, as described above, can be purchased from your
plumbing professional. The drain pan must be piped to an adequate drain.
The piping must be at least 3/4 inch (1.9 cm) in diameter and pitched for
proper drainage.
WARNING
Liquefied petroleum gases/propane gases are heavier than air and will
remain at floor level if there is a leak. Basements, crawl spaces, closets
and areas below ground level will serve as pockets for accumulation of
leaking gas. Before lighting, smell all around the appliance area for gas.
Be sure to smell next to the floor.
IF YOU SMELL GAS:
•Do not try to light any appliance.
•Do not touch any electric switch; do not use any telephone in your
building.
•Immediately call your gas supplier from a neighbor’s telephone.
Follow the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
DO NOT OPERATE APPLIANCE UNTIL LEAKAGE IS CORRECTED!
WARNING
DO NOT ATTEMPT TO LIGHT ANY GAS APPLIANCE IF YOU ARE
NOT CERTAIN OF THE FOLLOWING:
•Liquefied petroleum gases/propane gas and natural gas have an
odorant added by the gas supplier that aids in detection of the gas.
•Most people recognize this odor as a “sulfur” or “rotten egg” smell.
•Other conditions, such as “odorant fade” can cause the odorant to
diminish in intensity, or “fade”, and not be as readily detectable.
•If you have a diminished sense of smell or are in any way unsure of
the presence of gas, immediately contact your gas supplier from a
neighbor’s telephone.
Gas detectors are available. Contact your gas supplier or plumbing
professional for more information.

7
Installation (Locating the Water Heater) continued-
It is recommended that a minimum clearance of four (4) inches (10.2 cm) be
provided on the side of the water heater for servicing and maintenance of the
combination temperature and pressure relief valve.
To comply with NSF requirements this water heater is to be:
a) Sealed to the floor with sealant, in a smooth and easily cleanable
way, or
b) Installed with an optional leg kit that includes legs and/or
extensions that provide a minimum clearance of 6” beneath the
water heater.

8
Minimum Clearances
This installation must allow access to the front of the water heater and
adequate clearance must be provided for servicing and operating this water
heater. The water heater may be installed on either a combustible or non-
combustible floor. If the water heater is to be installed directly on carpeting, it
must be installed on top of a metal or wood panel (or equivalent) extending
beyond the full width and depth of the appliance by at least three (3) inches
(7.6 cm)in any direction or, if the appliance is to be installed in an alcove or
closet, the entire floor must be covered by the panel, increase distances to
provide clearance for servicing. If the rating plate or the label on the front
of the water heater specifies minimum clearances less than those listed
in the below table, the water heater may be installed in accordance with
the minimum clearances listed on the rating plate or the label on the
front of the water heater.
If it is necessary to install this water heater in an alcove, use the clearances
listed in the following table and Figure 1.
Figure 1
WARNING
Failure to adhere to these installation and operating instructions
may create a hazard to life and property and will nullify the
warranty.

9
Venting
This water heater has been shipped with a draft diverter for which it was designed with
reference to the horizontal and vertical planes, its certified category I, per latest ANSI Z
21.10.3-2015.CSA 4.3-2015 revision. Refer to the latest edition of the National Fuel
Gas Code (ANSI Z223.1-latest edition), or in Canada, the Natural Gas and Propane
Installation Code (B149.1-00 latest edition). If removed, the draft diverter must be
replaced in the same position and secured to the jacket top by which it was installed.
WARNING
The venting system must be installed properly following all local codes
or in the absence of local codes, the latest edition of the National Fuel
Gas Code (ANSI Z223.1- latest edition), or in Canada, The Natural Gas
and Propane Installation Code (B149.1-00 latest edition). Failure to
properly install the venting system could result in property damage,
personal injury, or death.
WARNING
Carefully inspect the venting system of a replacement water heater installation
before connecting to the venting system. All joints in the vent connector must be
securely fastened with screws and fit tightly together.
Inspect the venting
system for signs of deterioration (rust and perforation) and replace any sections
that are not in good condition.
The chimney must be lined and in good condition.
Check to make sure the
venting system is properly sized for the water heater. If the venting system was
previously sized for another gas appliance that has been removed, the venting
system may now be too large. Refer to the latest edition of the National Fuel
Gas Code (ANSI Z223.1-
latest edition), or in Canada, the Natural Gas and
Propane Installation Code (B149.1-
00 latest edition) for the correct sizing of
venting systems and common venting with another gas appliance.
Do not vent this water heater into the venting system of another gas appliance
designed to vent under positive pressure.
The water heater should be installed as close as practical to the venting system
to minimize the vent connector length required. Refer to loc
al codes for the
distance limitations on vent connector lengths.
At the completion of the water heater installation, the burner and venting system
must be checked for proper operation with all other commonly vented
appliances in operation. Check for spillage of flue products around the outside
relief opening of the draft hood after several minutes of operation. The flame
from a match should be drawn into the draft hood. Do not use the water heater
or connected equipment if spillage is detected until the problem is corrected.
Refer to the latest edition of the National Fuel Gas Code, or in Canada, the
Natural Gas and Propane Installation Code for complete details on the
“Procedure to Be Followed to Place Equipment in Operation”.

10
Venting continued-
This water heater must be connected to a lined masonry chimney or venting
system approved by local codes or ordinances. The vent connector used to
attach the draft diverter outlet to the chimney or approved vent must be of the
same diameter as the draft diverter outlet or larger. For proper venting in
certain installations, a larger vent connector may be needed. Consult venting
tables in ANSI standard (Z223.1-or latest edition), National Fuel Gas Code
and CAN/CGA (B149.1 or B149.2-latest editions) Natural Gas and Propane
Installation Code, or local code officials for proper application for your area.
Combustion Air Supply
Provide adequate air for combustion and ventilation. An insufficient
supply of air will cause recirculation of combustion products resulting in
air contamination that may be hazardous to life. Such a condition often
will result in a yellow, luminous burner flame, causing carboning or
sooting of the combustion chamber, burners and flue tubes with possible
damage to the water heater. When an exhaust fan is installed in the
same room with a water heater, sufficient openings for air must be
provided in the walls. Undersized openings will cause air to be drawn
into the room through the chimney, causing recirculation of combustion
products.
Confined Spaces
Confined spaces are spaces defined as having less than 50 ft.3/1000 BTU
(1.41m3/.29kw) per hour.
WARNING
Liquefied petroleum gases/propane gases are heavier than air and will
remain at floor level if there is a leak. Basements, crawl spaces, closets
and areas below ground level will serve as pockets for accumulation of
leaking gas. Before lighting, smell all around the appliance area for gas.
Be sure to smell next to the floor.
IF YOU SMELL GAS:
•Do not try to light any appliance.
•Do not touch any electric switch; do not use any telephone in your
building.
•Immediately call your gas supplier from a neighbor’s telephone.
Follow the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
DO NOT OPERATE APPLIANCE UNTIL LEAKAGE IS CORRECTED!
IMPORTANT
The flow of combustion and ventilating air must not be obstructed.