
5
recommendations to device manufacturers, and therefore Oral-B
does not assume any responsibility for the number of compatible
devices with our Bluetooth systems.
Oral-B reserves the right, without any prior notice, to make any
technical modifications or changes to system implementation of
device features, interface, and menu structure changes that are
deemed necessary to ensure that Oral-B systems function reliably.
To obtain service within the guarantee period, hand in or send the
complete appliance with your sales receipt to an authorised Oral-B
Braun Customer Service Centre.
Information
Bluetooth®radio module
Although all indicated functions on the Bluetooth device are
supported, Oral-B does not ensure 100% reliability in connection,
and feature operation consistency. Operation performance and
connection reliability are direct consequences of each individual
Bluetooth device, software version, as well as the operating system
of those Bluetooth devices and company security regulations
implemented on the device.
Oral-B adheres to and strictly implements the Bluetooth standard
by which Bluetooth devices can communicate and function in
Oral-B toothbrushes. However, if device manufacturers fail to
implement this standard, Bluetooth compatibility and features will
be further compromised and the user may experience functional
and feature-related issues. Please note that the software on the
Bluetooth device can significantly affect compatibility and
operation.
1) Warranty – Exclusions and Limitations
This limited warranty applies only to the new products manufactured
by or for The Procter & Gamble Company, its Affiliates or Subsidiaries
(«P&G») that can be identified by the Braun / Oral-B trademark,
trade name, or logo affixed thereto. This limited warranty does not
apply to any non-P&G product including hardware and software.
P&G is not liable for any damage to or loss of any programs, data, or
other information stored on any media contained within the product,
or any non-P&G product or part not covered by this limited warranty.
Recovery or reinstallation of programs, data or other information is
not covered under this limited warranty.
This limited warranty does not apply to (i) damage caused by acci-
dent, abuse, misuse, neglect, misapplication, or non-P&G product;
(ii) damage caused by service performed by anyone other than
Braun or authorized Braun service location; (iii) a product or part
that has been modified without the written permission of P&G, and
(iv) damage arising out of the use of or inability to use the Oral-B
Smartphone stand/puck, Smartphone mirror holder, or charging
travel case («Accessories»).
2) Using your smartphone holder
The Oral-B Accessories included in the package has been designed
to provide you with a convenient way to position your smartphone
while you are using the Oral-B app. Try multiple orientations of your
smartphone in the Oral-B smartphone holder prior to use to deter-
mine the best positioning of your smartphone in the holder. Be sure
to try this in a manner which will not harm your smartphone if it falls
out of the stand. Do not use in automobiles.
LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT
SHALL P&G ITS DISTRIBUTORS OR SUPPLIERS BE LIABLE TO YOU
OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES,
OF ANY NATURE WHATSOEVER, ARISING OUT OF THE USE OF OR
INABILITY TO USE THE ORAL-B ACCESSORIES, INCLUDING, WITH-
OUT LIMITATION, INJURY TO PERSONS, PROPERTY DAMAGE,
LOSS OF VALUE OF ANY THIRD PARTY PRODUCTS THAT ARE USED
IN OR WITH THE ORAL-B ACCESSORIES, OR LOSS OF USE OF
THE ORAL-B ACCESSORIES OR ANY THIRD PARTY PRODUCTS
THAT ARE USED IN OR WITH THE ORAL-B ACCESSORIES, EVEN IF
P&G HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAM-
AGES. WITHOUT LIMITING THE FOREGOING, YOU UNDERSTAND
AND AGREE THAT P&G HAS NO LIABILITY FOR ANY DAMAGE OR
DESTRUCTION TO CONSUMER ELECTRONICS DEVICES OR
OTHER PERSONAL PROPERTY THAT ARE CONTAINED ON OR
EXTERIOR TO THE ORAL-B ACCESSORIES, OR ANY LOSS OF DATA
CONTAINED IN THE FOREGOING DEVICES. IN NO EVENT SHALL
ANY RECOVERY AGAINST ORAL-B EXCEED THE ACTUAL PRICE
PAID FOR THE PURCHASE OF THE PRODUCT.
Warranty replacement brush heads
Oral-B warranty will be voided if electric rechargeable handle dam-
age is found to be attributed to the use of non-Oral-B replacement
brush heads.
Oral-B does not recommend the use of non-Oral-B replacement
brush heads.
•Oral-B has no control over the quality of non-Oral-B replacement
brush heads. Therefore, we cannot ensure the cleaning perfor-
mance of non-Oral-B replacement brush heads, as communicated
with the electric rechargeable handle at time of initial purchase.
•Oral-B cannot ensure a good fit of non-Oral-B replacement brush
heads.
•Oral-B cannot predict the long-term effect of non-Oral-B
replacement brush heads on handle wear.
All Oral-B replacement brush heads carry the Oral-B logo and meet
Oral-B’s high quality standards. Oral-B does not sell replacement
brush heads or handle parts under any other brand name.
Trouble Shooting
Problem Possible reason Remedy
APP
Handle does not
operate
(properly) with
Oral-BTM App.
1. Oral-BTM App is
turned off.
2. Bluetooth is not
activated on
smartphone.
3. Bluetooth is deac-
tivated on handle.
4. Bluetooth connec-
tion to smartphone
has been lost.
5. Your smartphone
does not support
Bluetooth 4.0 (or
higher)/Bluetooth
Smart.
6. Handle on
plugged-in
charger.
7. Outdated Oral-BTM
App.
1. Turn on Oral-BTM App.
2. Activate Bluetooth on smart-
phone (described in its user
manual).
3. Activate Bluetooth by pressing
on/off (c) for 3 seconds.
4. Briefly turn your toothbrush on
and off (c) to re-connect or
pair handle and smartphone
again via App settings. Keep
your smartphone in close prox-
imity when using it with handle.
5. Your smartphone must sup-
port Bluetooth 4.0 (or higher)/
Bluetooth Smart in order to
pair handle.
6. Bluetooth is deactivated while
handle is placed on plugged-in
charger.
7. Download latest Oral-BTM App.
Reset to factory
settings. Original app
functionality wanted. Press and hold on/off button (c)
for 10 seconds until all lights (b, e
& f) double blink simultaneously.
Note: Bluetooth may be (de)
activated while resetting. After
reset Bluetooth is re-activated.
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