BravoWalk Collar User manual

Owner's Manual
One collar, a lifetime of great walks

Thank you for purchasing
The only collar you need to experience safe and
enjoyable walks with your furry friend.
If you have questions, send us an email at
[email protected]
Customer Service:
M - F, 9am to 5am EST.
Please read the instructions in the Owner's
Guide before using BravoWalk.
BravoWalk!

What’s in the box? ............................................................. 2
How BravoWalk works ..................................................... 3
Operating Modes .............................................................. 4
Stimulation Levels ............................................................ 5
Fitting the BravoWalk ...................................................... 6
Finding the appropriate setting for your dog ....... 7
Safety Shutdown and reset .......................................... 9
Warning ................................................................................ 10
Warranty .............................................................................. 11
Returns and Refund ........................................................ 12
TABLE OF CONTENTS

WHAT'S INSIDE THE BOX?
BravoWalk No-Pull
Training Collar
Micro USB
Charging Cable
Leash
(sold separately)
Owner's Manual
2

The device is always on. It automatically transitions to
standby mode to preserve the battery when it is not
used. You just grab it and go.
When the dog pulls on the leash, the pressure of the
collar activates a beep, vibration, or TENS stimulation
The level of stimulation increases gradually as the dog
pulls. The vibration or stimulation stops when the dog
stops pulling.
As a safety feature, Bravowalk goes into safe mode (no
vibration or stimulation) after 5 consecutive
stimulations are sent. The light on BW will flash orange
indicating the need for a manual reset. Simply hold
down the button until the blue light is visible. Reset
collar to appropriate setting.
The BravoWalk is an automatic training collar that trains
dogs not to pull in just one walk using sound, vibration, and
TENS stimulation.
It provides a safe and enjoyable ‘on-leash’ experience for
you and your dog. It helps correct over-pulling and trains
your dog the appropriate leash behavior.
HOW BRAVOWALK WORKS
3
Indicator Light
Power/Mode Button
Charging Port
Contacts

Press the button once to see the current level of
stimulation. To change the intensity level, hold down the
black button, and release it at the color that indicates the
desired level of stimulation.
All four colors provide the beep and vibrate as immediate
feedback when the pull's force exceeds the allowable
amount.
When feedback occurs, the light flashes green regardless
of the intensity level.
Blue indicates the TENS stimulation has been disabled.
Green is the lowest TENS stimulation level.
Yellow is the medium TENS stimulation.
Red is the highest TENS stimulation.
The green LED shows that the battery is fully charged. It
will change to red to indicate that it needs to be
charged. Flashing red indicates a dead battery.
To charge BravoWalk , take the included USB cable and
plug one end into your computer or power adapter and
the other end into BravoWalk.
When not in use, the BravoWalk battery can last up to 6
months. When using regularly you should recharge
about once a week.
BravoWalk Battery
4
OPERATING MODES

STIMULATION LEVELS
TENS stands for Transcutaneous Electrical Nerve Stimulation. TENS is often
used for chronic pain management in people. In Bravowalk, we use TENS
for behavior correction. Within each setting on Bravowalk, TENS stimulation
level gradually increases whenever the device detects a pulling behavior.
The stimulation instantly stops whenever the dog stops pulling and reverts
back to the initial level when activated again.
TENS disabled
Beeps, vibrates and stimulates alternately for 1
second on an increasing scale of 1-5 if the dog
continuous to pull.
Beeps, vibrates and stimulates alternately for 1
second on an increasing scale of 11-15 if the dog
continuous to pull.
Beeps, vibrates and stimulates alternately for 1
second on an increasing scale of 11-15 if the dog
continuous to pull.
Beeps for 1 second, and vibrates
for 1 second alternately.
5

FITTING THE BRAVOWALK
Proper fit is very important. Adjust the collar to fit high on
your dog's neck. Adjust the collar to fit high on your dog’s
neck. Make sure it is snug but not tight; you should be able
to easily fit two fingers under the collar.
If the collar is too tight, the vibration or stimulation may
be triggered even when the dog is not really pulling (or
when you are putting on the collar.)
If the collar is too loose, the vibration/stimulation may
be inconsistent or the dog may not feel the sensation.
As advised by a professional trainer, the device should not
be below the neck and should be against the side of the
jawline as pictured. Clip the collar on using the plastic
buckle to secure.
6

FINDING THE APPROPRIATE
SETTING FOR YOUR DOG
The goal when finding the right setting for your dog is to
use the lowest setting necessary to get their attention.
When you are introducing the Bravo Walk collar to your
dog, it's important to pay attention to what their body
language is telling you. Any yelping, cowering, urinating,
defecating, or shaking is a clear sign that the setting is too
high for your dog and you should adjust to a lower setting
before continuing your walk.
Each setting (green, yellow, and red) begins with a beep, a
vibrate, and then finishes with a rising stimulation that
automatically shuts off after the cycle is complete.
We always recommend starting with the Low setting
(green) when you are first introducing the Bravo Walk
collar. If your dog seems unfazed and continues to pull
through the entire setting cycle, pause your walk and
switch the collar to the Mid setting (yellow) before
continuing your walk. (Note- it may be helpful to walk with
a second collar or a harness on your dog in case you need
to take the Bravo Walk collar off for setting adjustments).
Similarly, if the dog continues to pull through the entire
cycle of the Mid setting, it may be time to try the High
setting (red).
7

FINDING THE APPROPRIATE
SETTING FOR YOUR DOG
If your dog stops pulling before the green setting reaches
the stimulation portion of its cycle, then the blue setting
may be a good fit for your dog. The blue setting does not
provide stimulation, just a beep and a continuous vibrate.
The vibrate function can be startling to some dogs,
sometimes even more than a low level stimulation, so
reading your dog's body language will let you know
whether this setting is right for them or not.
If your dog continues to pull through the entire cycle of the
High setting, then the Bravo Walk collar may not be making
contact with the skin and needs to be adjusted. The collar
should be snug but not tight, and the box should be sitting
on the opposite side of the loop when the collar is on. After
readjusting, always set the collar back to the Low setting
before beginning your walk again.
If your dog continues to pull through all of the Low setting,
but then shows signs of distress in the Mid setting, adjust
the collar back down to the Low setting. Now that your dog
can recognize the stimulation, they may not need it on the
Mid setting. Again, it is important to use the lowest setting
necessary to get your dog's attention.
8

The safety feature disables BravoWalk when a series of five
beeps and stimulations occur, which will cause a flashing
orange light. Reset it by holding and pressing the black
button until the light will turn blue.
Hold until blue
light appears to
reset device
FINDING THE APPROPRIATE
SETTING FOR YOUR DOG
SAFETY SHUTDOWN AND RESET
As your dog goes on multiple walks and gets used to the
collar, they may become desensitized to the Low setting
and pull through it. At this point, it would be a good idea to
try the Mid setting again. Generally, a dog will settle into the
right setting within a few minutes and you will be able to
enjoy the rest of your walk!
9
Power/Mode Button

Please make sure your collar fits correctly. A collar that
is too tight may not function as intended.
Remove Collar After Use - we do not recommend
leaving the collar on your dog all the time. BravoWalk is
only intended for walking. Do not use BravoWalk as a
permanent lead attached to a post or in the ground.
BravoWalk is not recommended for aggressive dogs or
those who have erratic and aggressive tendencies. In
these cases, consult a certified trainer or veterinarian
about whether this product is right for your dog.
Do not use BravoWalk while your dog is connected to a
tie-out or any lead attached to a permanent fixture,
such as a post or stake in the ground. BravoWalk is
equipped with a safety feature in the event your dog
gets caught on something.
Your dog should be able to follow basic commands. We
highly recommend training your dog through an
obedience school to help them learn.
Dogs under 10 pounds are too small to use the
BravoWalk collar.
Please consult your vet before use if you have any
concerns or if your dog has any health problems.
10
WARNING

11
WARRANTY
What issues you are experiencing
Your Address, and contact information
If you are experiencing issues with your order, please email
us at [email protected].
BravoWalk have a One-Year Full Manufacture Warranty. In
the event your system is deemed defective, you will be
provided a replacement for the defective item, and
instructions to send your defective item back to us.
Additional charges such as shipping and handling fee may
occur.
For us to effectively process your warranty claim we will
troubleshoot with you to determine the correct course of
action. We will need to know the following information:
Misuse, improper maintenance, lost or stolen units, and
dog damage are not covered under your one-year
manufacturer warranty. In no event will the Company be
liable for any special, indirect, or consequential damages
arising out of the purchase or use of the product. In no
event shall the Company’s liability exceed the purchase
price of the product.

12
RETURNS AND REFUND
Your BravoWalk is backed by a full 30-day money back
guarantee.
If for any reason the BravoWalk is not working for your dog
or you don’t like your purchase within 30 days, then we will
gladly refund your money. The BravoWalk has to be
returned for a refund. We will pay for return shipping.
Please send an email with your name, email, and date
purchased to [email protected] for assistance.
You should expect to receive your refund within 1-2 weeks
of the package being delivered to our returns department,
however, in many cases you will receive a refund more
quickly. This time period includes the time it takes us to
process your return once we receive it and the time it takes
your bank to process our refund request.

For additional questions and support, email us at
[email protected]
VERSION A.1002
Thank you for supporting BravoWalk!
Our mission is to create a safe and enjoyable walking
experience for dog owners and their dogs to stop pulling
automatically and consistenly using our patented
invention.