Brilliant Pad BrilliantPad User manual

Welcome to BrilliantPad™
BrilliantPad offers tremendous benefits for you and your dog:
• Superior hygiene by eliminating the handling of messy waste and soiled pads
• Reduces accidents from “holding it” too long
• Minimizes animals eating waste or playing with soiled pads
• Uses less paper than leading pads for a better environment
Some training, similar to
teaching a dog to use puppy
pads, is required.
Transition pads and easy to
follow instructions will help you
train your dog to adapt to using
BrilliantPad.
BrilliantPad is easy to setup, use and maintain. Watch this setup video to get started
 - or -
click here to download this instruction manual.

Table of Contents
Machine Setup Instructions - 6
Pad Roll Installation - 9
Recommended Location - 12
System Controls - 13
Soiled Pad Removal - 16
Troubleshooting Tips - 17
Training Guide - 19
Cleaning Instructions - 19
Your Total Satisfaction - 19
Subscription Plan - 20
Warranty Information - 20
Important Safeguards - 21
Corporate Information - 22

System Overview
BrilliantPadTM automatically replaces a soiled potty pad with a clean, fresh
pad so you don’t have to handle messy waste or dirty pads
BrilliantPad seals waste to lock away odors and the system can be left
alone for days or even weeks at a time!
When the roll is used up, disposal is fast, easy and clean. Your hands
stay mess free the entire time.
How It Works
Control Module replaces pad automatically or when you manually press Pad Advance button.
BrilliantPad pads have super absorbent polymer to soak up urine and dry out solids. A plastic
barrier under each pad seals waste to keep the machine and your floor clean.
Plastic barrier also provides clean grasp surface and the end caps prevent waste from leaking
or spilling. Everything that gets soiled or dirty is discarded and replaced.
Replacement pad rolls come with all necessary accessories for use with BrilliantPad.

Package Contents
1. Base (Platform) 6. Pad Roll
2. Supply Cover 7. Take-up Rod
3. Waste Cover 8. Gear Caps (2)
4. Control Module 9. Training Guide
5. Power Supply 10. Instruction Manual
Read this Instruction Manual and BrilliantPad™ Training Guide completely
and carefully before setting up and using BrilliantPad™.

Machine Setup
Read this Instruction Manual and BrilliantPad™ Training Guide
completely   and   carefully   before setting up and using BrilliantPad.
Step 1: Put Base on Level Floor
Set base on a hard, flat surface. Feet will contact the floor and platform will face upwards
towards the ceiling. Orient the base so the round hole is facing you and on your right:
Step 2: Attach Covers
Covers may get unseated during shipping, so ensure the covers are properly installed.
To install the covers, simply press the clips on the covers onto the bars on the base:

Step 3: Attach Power Cord
The BrilliantPadTM Control Module contains a motor, computer and user control panel. Connect
power cord to control module.
Step 4: Install Control Module
Orient the Control Module so the BrilliantPad logo faces upwards. Make sure the green knob is
turned to the unlocked position, i.e., facing upwards at 12 o’clock.
Push the Control Module gear through the hole in the base. Press it all the way through the hole
until two small pegs on the drive module fit into the two small slots in base:
To secure Control Module, lock it by turning the knob clockwise so the knob points sideways to
the 3 o’clock position:

Step 5: Tuck in wires and plug into wall
To avoid loose wires, tuck cord into cleats under base.
The plug power cord into wall.

Pad Roll Installation
Step 1:
Prepare the take-up assembly by snapping a Gear Cap onto each end of the Take-up Rod:
Step 2:
Drop take-up assembly into waste area near Control Module. Gear Cap will mate to Control
Module gear:
 
Step 3:
Put Pad Roll into supply-chamber. Be sure roll feeds from the bottom, not the top. Then pull roll
3 to 6 inches past the take-up rod. When properly installed the white absorbent surface will face
the ceiling and the colored plastic lining will face downwards to the platform:

Step 4:
Tuck paper into upwardly facing clips on each end of the Take-up Rod.
Step 5:
Press the Pad Advance button on the Control Module to roll up the paper. If the Pad Roll slips
out of the clips, re-insert the Pad Roll into the clips.
Step 6:
Hold Pad Advance button on the Control Module until paper rotates backwards around the rod
several times.

Step 7:
Close the Supply and Waste Covers:
 
Step 8:
Rotate latches to secure the Waste and Supply Covers:

Recommended Location
Put BrilliantPadTM where you typically use puppy or potty pads. Select a location that provides
unobstructed access for your dog, ideally in an area that allows direct access to all four sides of
the machine. If you must place BrilliantPad near walls or furniture, provide as much free access
as possible.

System Controls
INDICATOR LIGHT Illuminates when power supply is connected:
GREEN
STEADY
Unit has power
GREEN
FLASHING
Animal is detected
RED
STEADY
Pad roll has been
completely used up
RED
FLASHING
System requires attention,
motor has stalled
Manual Pad Advance:
PRESS AND HOLD Pad Advance button to advance pad. Release button to turn off motor.
PRESS TWICE IN RAPID SUCCESSION to advance a full sheet.

Timer Control:
Press button to cycle through adjustable timed intervals:
1. If an Adjustable Timer mode is selected, the first automatic pad advance will occur 8, 12 or 24
hours after interval is selected. Then system will advance pad again every 8, 12 or 24 hours
until Adjustable Timer is changed or deactivated.

2. Pad advance will not occur automatically if system detects the presence of an animal on the
platform. If an animal is detected when the Adjustable Timer is scheduled to activate motor,
system will wait until dog leaves the platform before activating motor.
3. Manually advancing the paper when an Adjustable Timer mode is selected will not reset the
Adjustable Timer.
4. If you want to stop the system once the Automatic Timer starts advancing the pad, press any
button to turn off the motor. The System will go out of timed mode and the pad will no longer
advance automatically. The desired time mode will need to be reset.
5. When the paper supply runs out, the system will automatically deactivate the Adjustable
Timer and the main indicator light will turn steady red. Manual Pad Advance will continue to
work. Press the Pad Advance button to reset the system and turn the indicator light to steady
green. When ready to reactivate the timer, press the Adjustable Timer button to select desired
automatic pad advance cycle.

Soiled Roll Removal
When fresh Pad Roll supply is empty, unlatch and open the Waste Cover to access the soiled
Pad Roll:
The Pad Roll is designed to be fast, easy and clean to replace. There is no need to save the
Take-up Rod or Gear Caps since they are biodegradable in most landfills. Simply lift the entire
roll assembly from the machine and dispose in trash. The plastic backing provides a clean grasp
surface and the Gear Caps prevent waste from leaking or spilling.
The entire Take-up assembly is disposable and made from earth-friendly materials, so you can
feel good when you discard them with soiled Pad Roll.
Install new Pad Roll according to previous instructions.
For more information about the materials and process used to make the Take-up Rod and Gear
Caps, visit www.BrilliantPad.com/earth.

Troubleshooting Tips
Error Condition
Solution
Indicator light steady red
Pad Roll is used up. Install a new Pad Roll. Press
Pad Advance button to reset the system and
Indicator light will turn steady green.
Indicator light flashing red
The system has detected excessive force required
to advance the Pad Roll.  Try these steps:
●Check for obstructions or objects caught
in Pad Roll.
●Make sure the Pad Roll is installed
correctly, with the paper feeding from
the bottom.
●Make sure Pad Roll material is tracking
properly and winding onto the take-up
assembly between the Gear Caps.
●Remove Control Module and advance the
pad material by hand by rotating take-up
assembly -- the paper should advance
freely.
●Reinstall and lock Control Module in
place.
Press Pad Advance button to reset system.  The
Indicator light will turn steady green.
Indicator light turns steady red after every full
pad sheet advance
The system is not detecting the marks on the
underside of Pad Roll.
●Check to make sure that the paper is
tracking and centered on the take-up
assembly.
●Check that the small clear circular
window in the platform is not obstructed.
This window allows the system sensor to
“see” the pad marks.
●Make sure the Control Module is
attached fully and locked securely to the
Base (Platform).

The system is non-responsive, nothing happens
when the Pad Advance and Adjustable Timer
Buttons are pressed.
Ensure electric outlet is on. Remove power brick
from wall and press back into wall. If still no
power, cycle power to the system by unplugging
power cord from Control Module and then
reconnecting power cord.
Motor turns, but pad material does not advance
Make sure pad material is secured to the take-up
assembly.
Pad is not absorbing liquid
Make sure the white adsorbent layer is facing
upward and color surface with black marks is
facing floor.
IMPORTANT: Some training is required!
All dogs require some training to adopt new behavior. University-based veterinarians and animal
behaviorists helped develop our three-step framework so your dog can become a BrilliantPadTM
dog:

Training Plans
The specific steps vary according to age and current habits of your dog, and it takes anywhere
from a few days to a few weeks to complete each step.
Remember to have patience. Most dogs can be trained to use BrilliantPadTM with enough praise,
love and treats.  We can help with your training with our individualized training guides.
If your dog has trouble with a specific training step, relax! Sometimes it
takes more than one try. If necessary take a break for a few days and try
again.
Visit: www.BrilliantPad.com/Training for our training video, training tips and
training guides.
__________________________________________________________________________
Cleaning Instructions
1. Remove Control Module and disconnect power.
2. Wipe all surfaces with mild soap and water.
3. Ensure optical windows are clean and not blocked or scratched.
Do not immerse Control Module in water or spray down Control Module.
Do not expose system to excessive sunlight or moisture.
To discourage recurrence of accidents, clean all inappropriately soiled areas with an
enzymatic cleaner such TidyShot   by BrilliantPadTM, Urine   Off  , Liquid   Alive  , etc.
Buy cleaner here.

YOUR TOTAL SATISFACTION IS OUR #1 OBJECTIVE
We appreciate your business and want to do everything we can to ensure your complete
satisfaction with BrilliantPadTM. If you have any questions, contact us directly at
BrilliantPad.com/Help. Please do not contact retail store.
If you enjoy using BrilliantPad, please leave a positive comment or review.  However, if you are
not completely happy, please contact us before giving us a negative review. We will do
whatever it takes to make sure you become a tremendous fan of BrilliantPad.
Please visit BrilliantPad.com/Help for help with any issue.
Need More Rolls?
BrilliantPad.com/Subscribe to order replacement pad rolls direct to your home.
Feeling The Love?
BrilliantPad.com/Refer for discounts and special offers you can share with your
friends.
Need Some Help?
BrilliantPad.com/Help or email [email protected]
Register For Free One year extension of the BrilliantPad Warranty
Register your product online and extend your warranty from one year to two
years: BrilliantPad.com/register.  Please visit BrilliantPad.com/warranty for
complete details.