Brother dcp-9015cdw Operating manual

1
Please read this guide before attempting to operate the product, or before attempting any
maintenance. Failure to follow these instructions may result in an increased risk of fire, electrical
shock, burns or suffocation. Brother shall not be liable for damage caused where the product owner
has failed to follow the instructions set out in this guide.
How to use this guide: 1
1 Read the whole guide before using your product and keep it for later reference.
2 Carefully follow the instructions set out in this guide and always ensure that you follow all
warnings and instructions marked on the product.
3 If you have concerns about how to use your product having read this guide, please refer to
Brother customer service or your local Brother dealer.
4 To ensure you understand all of the instructions, study the symbols and conventions used in the
documentation.
Product Safety Guide 1
(HL-3140CW / HL-3150CDN / HL-3150CDW / HL-3170CDW /
DCP-9015CDW / DCP-9020CDN / DCP-9020CDW /
MFC-9140CDN / MFC-9330CDW / MFC-9340CDW)
Brother Industries, Ltd.
15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561, Japan
Version B
UK/IRE

2
Symbols and conventions used in the
documentation 1
The following symbols and conventions are used throughout the documentation.
Follow all warnings and instructions marked on the product.
WARNING
WARNING indicates a potentially hazardous
situation which, if not avoided, could result in
death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
NOTE
Notes tell you how you should respond to a
situation that may arise or give tips about how
the operation works with other features.
NOTE
• Not all models are available in all
countries.
• The illustrations in this guide show the
HL-3170CDW and MFC-9340CDW.
Electrical Hazard icons alert you to
possible electrical shocks.
Fire Hazard icons alert you to the
possibility of a fire.
Hot Surface icons warn you not to
touch product parts that are hot.
Prohibition icons indicate actions
that must not be performed.
Bold Bold typeface identifies
specific buttons on the
product’s control panel or on
the computer screen.
Italics Italicized typeface
emphasizes an important
point or refers you to a related
topic.
Courier
New
Text in the Courier New font
identifies messages on the
LCD of the product.

3
Compilation and Publication Notice 1
This manual has been compiled and published to provide the latest product safety information at
the time of publication. The information contained in this manual may be subject to change.
For the latest manual, please visit us at http://solutions.brother.com/.
Choose a safe location for your product 1
Put your product on a flat, level, stable surface free from vibration and shocks, such as a desk.
Put the product near a telephone socket (MFC only) and a standard earthed electrical socket.
Choose a location where the temperature remains between 10C and 32.5C and the humidity is
between 20% to 80% (without condensation).
WARNING
DO NOT expose the product to direct sunlight, excessive heat, open flames, corrosive gasses,
moisture or dust. Doing so may create a risk of an electrical shock, short circuit or fire. It may
also damage the product and/or render it inoperable.
DO NOT place the product near heaters, air conditioners, electrical fans, refrigerators, or water.
Doing so may create the risk of an electrical shock, short circuit or fire, as water may come into
contact with the product (including condensation caused by heating/air conditioning/ventilation
equipment).
DO NOT place the product near chemicals or in a place where chemical spillage could occur. In
particular, organic solvents or liquids may cause the casing and/or cables to melt or dissolve,
risking fire or electric shock. They may also cause the product to malfunction or become
discoloured.

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DO NOT put the product in a location that blocks or obstructs any slot or opening in the product.
These slots and openings are provided for ventilation. Blocking the product’s ventilation could
create a risk of overheating and/or fire.
Instead:
• Keep a gap of at least 150 mm between the ventilation hole and the wall.
• Place the product on a solid level surface.
• DO NOT place this product near or over a radiator or heater.
• DO NOT place this product in a “built-in” installation unless adequate ventilation is provided.
CAUTION
This product emits some chemical substances during printing, and additionally if used for
prolonged periods or in poorly ventilated areas may cause the emission of odorous gases such
as ozone. Place the product in a well ventilated area for optimum performance and comfort.
Avoid placing your product in a busy area. If you must place it in a busy area, ensure that the
product is in a safe location where it cannot be accidentally knocked over, which could cause
injury to you or others and serious damage to the product. Also ensure that cords are secured
so as not to pose a tripping hazard.
DO NOT connect your product to electrical sockets controlled by wall switches or automatic
timers, or to the same circuit as large appliances, such as an air conditioner, copier, shredder,
etc. that might disrupt the power supply.
DO NOT eat the silica gel pack, please throw it away. If ingested seek medical attention
immediately.
DO NOT place heavy objects on the product.
DO NOT place this product on an unstable cart, stand, or table. The product is heavy and may
fall, causing injury to you and serious damage to the product. For MFC and DCP products, there
is an added risk of injury if the scanner glass should break. Particularly, if you have children,
please make sure the product is located in a safe position.

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IMPORTANT
• DO NOT put objects on top of the product. Doing so could increase the risk of overheating
should the product malfunction.
• DO NOT place anything in front of the product that will block printed documents or faxes (MFC
only).
• DO NOT place your product next to sources of interference, such as speakers or the base units
of non-Brother cordless telephones. Doing so may interfere with the operation of the product's
electronic components.
• Disruption of power can delete information from the product’s memory.

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General precautions 1
WARNING
Plastic bags are used in the packing of your product. To avoid danger of suffocation, keep these
plastic bags away from babies and children. Plastic bags are not toys.
• DO NOT put a toner cartridge, a toner cartridge and drum unit assembly, or a waste toner
box into a fire. It could explode, resulting in injuries.
• DO NOT use flammable substances near the product. DO NOT use any type of spray to
clean the inside or outside of the product. Doing so may cause a fire or electrical shock. For
instructions on how to clean the product, see User's Guide/Basic User's Guide: Routine
Maintenance.
DO NOT attempt to operate this product when a paper jam or stray pieces of paper are inside
the product. Prolonged contact of paper with the fuser unit could cause a fire.
DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner
dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the
toner dust with a dry, lint-free soft cloth and dispose of it according to local regulations.

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Unplug this product from the wall socket before cleaning the product and the scanner glass
(MFC and DCP only). DO NOT use liquid or aerosol cleaners. Use a dry, lint-free soft cloth for
cleaning.
Avoid using this product during an electrical storm. There may be a remote risk of an electric
shock from lightning.
Should you come into contact with toner, follow these instructions:
• Inhalation
Obtain immediate medical attention. In case of accident by inhalation remove casualty to
fresh air and keep at rest.
• Skin contact
Remove contaminated clothing immediately and wash affected skin with plenty of water or
soap and water.
• Eye contact
Obtain medical attention. If substance has got into the eyes, immediately wash out with
plenty of water for at least 15 minutes.
• Ingestion
Obtain immediate medical attention. Wash out mouth with water and give 200 - 300 ml (half
a pint) of water to drink.
For more safety information regarding the toners used in your product, please visit the following
web address to read the Safety Data Sheets (SDS) http://sds.brother.co.jp/sdsapp/index.html.

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HOT SURFACE
After you have just used the product, some internal parts of the product will be extremely hot.
Wait at least 10 minutes for the product to cool down before you touch the internal parts of the
product.
(MFC and DCP only)
This product is heavy and weighs more than 20.0 kg. To prevent possible injuries, at least two
people should lift the product. One person should hold the front of the product, and one person
should hold the back, as shown in the illustration below. Be careful not to trap your fingers when
you put the product down.
(MFC only)
Use caution when modifying telephone lines. Never touch exposed telephone wiring or
terminals unless the telephone line has been unplugged from the wall socket. Never fit
telephone wiring during a lightning storm. Never fit a telephone wall socket in a location that is
wet or may become wet, for example, near a refrigerator or other appliance that produces
condensation. Doing this might cause an electrical shock.

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CAUTION
(MFC and DCP only)
Some areas of the product can cause injury if covers (shaded) are closed with force. Take care
when placing your hand in the areas shown in the illustrations, and DO NOT close the covers
with force.
(MFC and DCP only)
To prevent injuries, be careful not to put your fingers in the areas shown in the illustrations.

10
IMPORTANT
DO NOT remove or damage any of the caution or warning labels inside the product.
200°C
390°F
200°C
390°F

11
Connecting the product safely 1
WARNING
There are high voltage electrodes inside the product. Before you clean the inside of the product,
make sure you have unplugged the telephone line cord first (MFC only) and then the power cord
from the electrical socket. Doing this will prevent an electrical shock.
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.
Always make sure the plug is fully inserted.
This product should be connected to an AC power source within the range indicated on the
rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact a
qualified electrician.
DO NOT allow anything to rest on the AC power cord. DO NOT place this product where people
may step on the AC power cord or in a position that could trap or constrict it. Doing so may cause
the cord to become worn or frayed.

12
To ensure safe operation, the supplied plug must only be inserted into a standard electrical
socket that is wired through the standard electrical wiring. Where supplied the three-pin plug
must be inserted only into a standard three-pin electrical socket that is properly earthed through
the standard electrical wiring.
Only use the power cord supplied with this product.
DO NOT place this product in a position where the cord is stretched or where strain is otherwise
put on the cord. Doing so may cause the cord to become worn or frayed.
DO NOT use the product if the power cord is frayed or damaged. Doing so may cause an
electrical shock or a fire.
Brother strongly recommends that you DO NOT use any type of extension cord.

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Servicing the product 1
DO NOT attempt to service this product yourself because opening or removing covers may
expose you to dangerous voltage points and other risks and may void your warranty. If you
experience any problems with your product, contact Brother customer service or your local
Brother dealer.
WARNING
If the product has been dropped or the casing has been damaged, there may be the possibility
of an electric shock. Unplug the product from the electrical socket and contact Brother customer
service or your local Brother dealer.
CAUTION
If the product becomes unusually hot, releases smoke, generates any strong smells, or if you
accidentally spill any liquid on it, immediately unplug the product from the electrical socket.
Contact Brother customer service or your local Brother dealer.
IMPORTANT
If the product does not operate normally when the operating instructions are followed, adjust
only those controls that are covered by the operating instructions. Incorrect adjustment of other
controls may result in damage and will often require extensive work by a qualified technician
to restore the product to normal operation.

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Product Warranty & Liability 1
Nothing in this guide shall affect any existing product warranty or be construed as granting any
additional product warranty. Failure to follow the safety instructions in this guide may invalidate
your product’s warranty.
Approval Information (MFC only) 1
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE
FITTED WITH THE APPROPRIATE CONNECTOR.
Brother advises that this product may not function correctly in a country other than where it was
originally purchased, and does not offer any warranty in the event that this product is used on
public telecommunication lines in another country.
Declaration of Conformity (Europe only) 1
We, Brother Industries, Ltd.
15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561 Japan
declare that this product is in conformity with the essential requirements of all relevant directives
and regulations applied within the European Community.
The Declaration of Conformity (DoC) can be downloaded from our website. Visit
http://solutions.brother.com/ and:
iselect “Europe”
iselect your country
iselect your model
iselect “Manuals” and your language, then click “Search”
iselect Declaration of Conformity
iclick “Download”.
Your Declaration will be downloaded as a PDF file.
Declaration of Conformity for R&TTE (Radio and
Telecommunications) Directive 1999/5/EC (Europe only)
(Applicable to models with telecommunications and/or radio
interfaces) 1
We, Brother Industries, Ltd.
15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561 Japan
declare that these products are in conformity with the provisions of the R&TTE Directive
1999/5/EC. A copy of the Declaration of Conformity can be downloaded by following the
instructions in the Declaration of Conformity (Europe only) section.

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CE Marking for devices with Wireless LAN (Europe only)
(Models with Wireless LAN function only) 1
This product supports Wireless LAN.
Disconnect device 1
CAUTION
This product must be installed near an electrical socket that is easily accessible. In case of
emergencies, you must disconnect the power cord from the electrical socket to shut off power
completely.
Wiring information (U.K. only) 1
If you need to replace the plug fuse, fit a fuse that is approved by ASTA to BS1362 with the same
rating as the original fuse.
Always replace the fuse cover. Never use a plug that does not have a cover. If in any doubt, call
a qualified electrician.
Warning -This product must be earthed.
The wires in the mains lead are coloured in line with the following code:
Green and Yellow: Earth
Blue: Neutral
Brown: Live
LAN connection (Network models only) 1
CAUTION
DO NOT connect this product to a LAN connection that is subject to over-voltages.
Radio interference 1
This product complies with EN55022 (CISPR Publication 22)/Class B.

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Recycling information in accordance with the WEEE and Battery
Directives 1
The product/battery is marked with one of the above recycling symbols. It indicates that at the end
of the life of the product/battery, you should dispose of it separately at an appropriate collection
point and not place it in the normal domestic waste stream.
Imaging Equipment Voluntary Agreement 1
(This applies to new models placed on the EU market after January 2015.)
Brother warrants that service parts will be available for at least five years after the end of
production.
To obtain service parts, please contact your Brother supplier or dealer.
International ENERGY STAR®Qualification Statement 1
The purpose of the International ENERGY STAR®Program is to promote the development and
popularization of energy-efficient office equipment.
As an ENERGY STAR®Partner, Brother Industries, Ltd. has determined that this product meets
the ENERGY STAR®specifications for energy efficiency.
Product mark Battery mark
European Union only

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Information regarding recycled paper 1
Recycled paper is of the same quality of paper made from original forest sources. Standards
governing modern recycled paper ensure that it meets the highest quality requirements for
different printing processes. The imaging equipment supplied by the VA signatories is suitable
for using with recycled paper meeting the EN 12281:2002 standard.
Purchasing recycled paper saves natural resources and promotes the circular economy. Paper
is made using cellulose fibres from wood. Collecting and recycling paper extends the life of
fibres over multiple life cycles making the best use of the resources.
The recycled paper production process is shorter. The fibres have already been processed; so
less water, chemicals and energy are used.
Paper recycling has the benefit of saving carbon by diverting paper products from alternative
disposal routes such as landfill and incineration. Landfill waste emits methane gas which has
a powerful greenhouse effect.

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Trademarks 1
Brother is a trademark of Brother Industries, Ltd.
Microsoft, Windows, Windows Vista, Windows Server, Outlook and Internet Explorer are either
registered trademarks or trademarks of Microsoft Corporation in the United States and/or other
countries.
Apple, Macintosh, Safari, Mac OS, iPad, iPhone, and iPod touch are trademarks of Apple Inc.,
registered in the U.S. and other countries. AirPrint is a trademark of Apple Inc.
Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.
UNIX is a registered trademark of The Open Group in the United States and other countries.
Intel is a trademark of Intel Corporation in the U.S. and other countries.
Adobe, Illustrator, PostScript, PostScript 3 and Reader are either registered trademarks or
trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Wi-Fi Direct, Wi-Fi Protected Setup (WPS), WPA, WPA2, and Wi-Fi Protected Access are marks
of the Wi-Fi Alliance.
Wi-Fi CERTIFIED, Wi-Fi and Wi-Fi Alliance are registered marks of the Wi-Fi Alliance.
FLICKR is a registered trademark of Yahoo! Inc.
AOSS is a trademark of Buffalo Inc.
Google, Google Cloud Print, Google Drive, Picasa, Picasa Web Albums and Android are
trademarks of Google Inc. Use of these trademarks are subject to Google Permissions.
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of
Nuance Communications, Inc. or its affiliates in the United States and/or other countries.
Each company whose software title is mentioned in this manual has a Software License
Agreement specific to its proprietary programs.
Any trade names and product names of companies appearing on Brother products, related
documents and any other materials are all trademarks or registered trademarks of those
respective companies.

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Open Source Licensing Remarks 1
This product includes open-source software.
Please visit the Brother Solutions Center at http://solutions.brother.com/ to view the Open Source
Licensing Remarks and Copyright information.
Copyright and License 1
©2015 Brother Industries, Ltd. All rights reserved.
This product includes software developed by the following vendors:
©1983-1998 PACIFIC SOFTWORKS, INC. ALL RIGHTS RESERVED.
©2008 Devicescape Software, Inc. All rights reserved.
This product includes the “KASAGO TCP/IP” software developed by ZUKEN ELMIC, Inc.
Other Information 1
FlashFX®is a registered trademark of Datalight, Inc.
FlashFX®Copyright 1998-2010 Datalight, Inc.
U.S.Patent Office 5,860,082/6,260,156
FlashFX®Pro™ is a trademark of Datalight, Inc.
Reliance™ is a trademark of Datalight, Inc.
Datalight®is a registered trademark of Datalight, Inc.
Copyright 1989-2010 Datalight, Inc., All Rights Reserved
Brother Customer Service 1
Customer Service 1
Visit http://www.brother.com/ for contact information for your local Brother office.
Service centre locations 1
For service centres in your country, contact your local Brother Office. Address and telephone
contact information for local offices can be found at http://www.brother.com/ by selecting your
country.

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Unlawful use of copying equipment
(MFC and DCP only) 1
It is an offence to make reproductions of certain items or documents with the intent to commit
fraud. The following is a non-exhaustive list of documents which it may be unlawful to produce
copies of. We suggest you check with your legal adviser and/or the relevant legal authorities if in
doubt about a particular item or document:
Currency
Bonds or other certificates of indebtedness
Certificates of Deposit
Armed forces service or draft papers
Passports
Postage stamps (cancelled or uncancelled)
Immigration papers
Welfare documents
Cheques or drafts drawn by governmental agencies
Identifying badges or insignias
In addition, driving licenses and/or Certificates of Title to motor vehicles may not be copied under
certain national laws.
Copyrighted works cannot be copied lawfully, subject to the “fair dealing” exception relating to
sections of a copyrighted work. Multiple copies would indicate improper use. Works of art should
be considered the equivalent of copyrighted works.