Brunner BPH 4/17 User manual

Instructions for Use
BRUNNER
Pellet heating
BPH 4/17
©2023

2 Instructions for Use BPH 4/17 (2.29) © 2023 Brunner GmbH

Contents
1 Introduction.................................................................................................................5
1.1 Purpose of this manual................................................................................................................. 5
1.2 Target audience.............................................................................................................................5
1.3 Validity of these instructions......................................................................................................... 5
1.4 Keeping of documents.................................................................................................................. 5
1.5 Symbols and text style rules.........................................................................................................6
1.5.1 Specified symbols........................................................................................................... 6
1.5.2 Text style rules................................................................................................................ 6
1.6 For your safety.............................................................................................................................. 7
1.6.1 Dangers and safety measures........................................................................................7
1.6.2 Warnings......................................................................................................................... 8
1.6.3 Regulations......................................................................................................................8
1.6.4 Conformity....................................................................................................................... 9
1.6.5 Obligations of our Natural Power Partners.....................................................................9
1.6.6 Surfaces with possible risk of burns.............................................................................10
2 Product description..................................................................................................11
2.1 Intended use................................................................................................................................11
2.2 Type plate....................................................................................................................................12
2.3 Overview of the boiler................................................................................................................. 13
2.4 Functional description..................................................................................................................14
2.5 Safety concept.............................................................................................................................14
2.6 Fuel and water quality requirements.......................................................................................... 16
2.6.1 Pellets............................................................................................................................16
2.6.2 Heating water................................................................................................................ 17
3 Operation basics...................................................................................................... 18
3.1 Licenses.......................................................................................................................................18
3.2 Touch-sensitive display................................................................................................................19
3.3 Display overview..........................................................................................................................20
3.3.1 Combustion chamber - display views...........................................................................21
3.3.2 Ash box - display views................................................................................................22
3.3.3 Buffer tank display views.............................................................................................. 22
3.4 Buttons.........................................................................................................................................22
3.5 Display views Pellet storage....................................................................................................... 25
3.5.1 Daily pellet container.................................................................................................... 25
3.5.2 Annual pellet hopper/weekly hopper............................................................................ 27
3.6 Own settings................................................................................................................................29
3.6.1 Individualisierung des Displays.....................................................................................29
3.6.2 Locking the boiler - for filling the pellet store............................................................... 35
3.6.3 Exhaust gas test........................................................................................................... 36
3.6.4 Communication of the system...................................................................................... 38
3.6.5 Selecting or creating new heating programs................................................................ 39
3.6.6 Setting the program for hot water.................................................................................41
3.6.7 Absence time................................................................................................................ 42
© 2023 Brunner GmbH Instructions for Use BPH 4/17 (2.29) 3

3.6.8 Lowering type................................................................................................................44
3.6.9 Summer/Winter switching............................................................................................. 45
3.6.10 Permanent..................................................................................................................... 45
3.6.11 Heating circuit frost protection...................................................................................... 45
3.6.12 Disinfection.................................................................................................................... 45
3.7 Remote access via myBRUNNER..............................................................................................46
3.7.1 Preconditions and instructions......................................................................................46
3.7.2 Registration................................................................................................................... 47
3.7.3 Logging in......................................................................................................................58
3.7.4 Enabling for Service access......................................................................................... 60
3.7.5 Connect keypads to the Internet.................................................................................. 62
3.7.5.1 Activate WLAN................................................................................................63
3.7.6 Brunner App.................................................................................................................. 64
3.7.7 Network adverts............................................................................................................ 64
3.7.8 Synchronisation with network....................................................................................... 65
3.8 Data protection declaration of Ulrich Brunner GmbH................................................................. 65
4 Information and error messages............................................................................ 67
4.1 List of error codes and rectification............................................................................................ 67
4.2 Acknowledging error messages.................................................................................................. 71
5 Cleaning and maintenance......................................................................................73
5.1 Cleaning and maintenance intervals...........................................................................................73
5.2 Cleaning tool................................................................................................................................75
5.3 Aschebox leeren..........................................................................................................................75
5.4 Ash disposal................................................................................................................................ 78
5.5 Update of the control unit........................................................................................................... 80
5.5.1 Software from PC on the USB-Stick............................................................................ 80
5.5.2 Software from USB-Stick on the control unit................................................................82
5.5.2.1 Variant 1......................................................................................................... 82
5.5.2.2 Variant 2......................................................................................................... 84
6 Decommissioning.....................................................................................................86
6.1 Temporarily take the boiler out of operation...............................................................................86
6.2 Decommissioning the boiler........................................................................................................ 86
7 Waste disposal......................................................................................................... 87
7.1 Disposing of packaging...............................................................................................................87
7.2 Disposing of boilers.....................................................................................................................87
8 Technical and commercial data..............................................................................88
8.1 Declaration of Conformity BPH................................................................................................... 88
8.2 Dimension sheet BPH.................................................................................................................89
8.3 Technical data............................................................................................................................. 90
4 Instructions for Use BPH 4/17 (2.29) © 2023 Brunner GmbH

1 Introduction
1.1 Purpose of this manual
This document contains information about the BRUNNER Pellet-heating BPH 4/17. Among others, you will find here in-
formation about:
•Safety and risks
•Assembly, installation and commissioning
•Product description and principles of operation
•Operating instructions and control description
•Cleaning and maintenance
•Fault finding and troubleshooting
•Decommissioning and disposal
•Technical and commercial data
1.2 Target audience
This document contains also information for the User of the heating system.
1.3 Validity of these instructions
This technical documentation is valid for the BRUNNER pellet heating BPH 4/17 starting from October 2019.
Ulrich Brunner GmbH reserves the right to introduce technical changes, as far as they serve for technical
progress, or if they are required by technical safety provisions.
1.4 Keeping of documents
IMPORTANT
READ CAREFULLY BEFORE USE
KEEP FOR FUTURE REFERENCE
The User is responsible for keeping of the BRUNNER pellet heating BPH 4/17 documentation, as well as all
other important documents.
© 2023 Brunner GmbH Instructions for Use BPH 4/17 (2.29) 5

1.5 Symbols and text style rules
1.5.1 Specified symbols
In this documentation, a distinction is made between:
Operating personnel as the User of the system, i.e. the end user, which has received instructions from the Contractor
and does not necessarily have additional qualifications.
Operating personnel as the Contractor, i.e. the qualified professionals, which are entitled to perform the indicated spe-
cialist works.
In this document, the following symbols are used:
DANGER
A danger of high risk persists, which leads to severe injury or death, if this endangering situa-
tion is not avoided.
WARNING
A danger of medium risk persists, which can lead to severe injury or death, if this endangering
situation is not avoided.
CAUTION
A danger of low risk persists, which can lead to minor or moderate injury, if this endangering
situation is not avoided.
ATTENTION
There is a certain risk, which can lead to a malfunction or damage of the related system and all
devices connected with it, if the indicated notifications are not followed.
NOTE
Additional helpful information
1.5.2 Text style rules
In this document, the following text style rules are in use:
Handling or operating instructions with several steps
Descriptions of operations or actions with several steps, when these steps must be performed in chronologi-
cal sequence.
1. First working step;
2. Second working step;
3. Third step.
→ Final result
6 Instructions for Use BPH 4/17 (2.29) © 2023 Brunner GmbH

Appearance of on-screen display text in this manual
For descriptions of settings performed on the BRUNNER Touch Display, the displayed text is shown as bold
letters.
1.6 For your safety
1.6.1 Dangers and safety measures
Assembly, installation and maintenance may only be carried out by a specialist company.
•Only carry out activities that are described in these instructions.
Electric shock
Work on the electrical installation may only be carried out by a qualified specialist
company.
•The electrical connections are live. This can lead to an electric shock.
•Observe all applicable regulations.
Risk of injury due to scalding
High water temperatures can lead to scalding. Small children or elderly people can be
at risk even at lower temperatures.
•Do not set the hot water temperature of a connected hot water storage tank higher
than 65°C.
Avoid damage to the appliance and resulting hazards
Sprays, solvents or cleaning agents containing chlorine, paints, adhesives etc. can
cause damage to the appliance under unfavorable circumstances.
Under no circumstances should you make any changes to parts or equipment of the
heating system if these changes could impair operational safety.
Risk of frost
If the BPH remains out of operation in an unheated room for an extended period of
time (e.g. during the vacations), the water in the pipes may freeze. Freezing water
can damage the pipes and cause consequential damage.
•Inform the operator about the frost protection of the heating system.
•Install the BRUNNER pellet heating system in rooms with an ambient temperature
of 5 °C to 40 °C.
DANGER
This appliance can be used by children aged from 8 years and above and persons
with reduced physical, sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved. Children must not play
with the appliance. Cleaning and operator maintenance must not be carried out by
children without supervision.
© 2023 Brunner GmbH Instructions for Use BPH 4/17 (2.29) 7

1.6.2 Warnings
Warnings in this document are emphasized by pictographs and signal words.
The pictograph and the signal word indicate the type, the source or causes of a certain action. The neces-
sary measures or calls for action are indicated.
The result or purpose is shown as well. These warnings refer to possible misuse of the system, which seems
likely based on our experience. The residual risks are indicated too.
The residual risks remain:
- despite the means for integration of safety during construction,
- despite the safety precautions,
- despite the additional protective measures.
For certain points, there are also given some recommendations and instructions on the application of protec-
tive measures, including personal protective equipment. Special safety instructions and recommendations
are applied for transport, handling and storage. Instructions for safe setup and maintenance include separate
protective measures too.
Structure of warnings
The warnings that precede each assembly step, are shown as follows:
Hazard for humans
Type, source and causes of danger
Measures
Calls for action
→ Result or safe use
Hazard for the system
Type, source and causes of danger
Measures
Calls for action
→ Result or safe use
1.6.3 Regulations
Among others, the following regulations and guidelines must be observed during installation, commissioning and main-
tenance of the BPH 4/17 :
Legal requirements:
■the legal regulations for accident prevention
■the legal regulations for environment protection
■the provisions of the industry associations
■the “Energy Saving in Buildings” law (Energieeinsparungsgesetz-EnEG)
■the Energy Saving Act (Energieeinsparverordnung)
■the Master Fireplace Act (MFeuVo) of the respective Federal Countries (FeuVo)
■the Country Building Code and the list of technical building regulations
■the governmental, regional building codes and boiler room equipment listings.
8 Instructions for Use BPH 4/17 (2.29) © 2023 Brunner GmbH

Standards and Guidelines:
• the relevant safety conditions included in DIN, EN, DVGW, TRI and VDE standards
• DIN EN 12828 Heating systems in buildings - Hot-water heating systems
• BImSchV Federal Immission Control Ordinance
• EN 13384-1 Exhaust systems - thermal and fluidic calculation methods
• DIN 18160-1 Exhaust systems - Part 1: Planning and execution
• EN12831 Heating systems in buildings; Method for calculation of the design heat load
• EN14597 Temperature control devices and temperature limiters for heat generating systems
• DIN 4753 Water heating systems for drinking and process water
• DIN 4109 Sound insulation in buildings, supplementary sheets and permissions
• DIN 1988 Technical rules for drinking water installations (TRWI)
• DIN EN ISO 4126 or TRD 721- Safety devices for protection against excessive pressure - Safety valves
• Details Norm: DIN VDE 0100-540 VDE 0100-540:2012-06 Setting up low voltage installations
• DIN VDE 0100 Teil 701 DIN VDE 0100-710 Low voltage installations
• DVGW worksheets W551 and W552 Technical measures to reduce the growth of Legionellae
• VDI 2035 Prevention of damage in hot-water heating systems
• VDI 4708 Heating equipment - pressure maintenance, venting, degassing.
1.6.4 Conformity
Hereby we declare as the manufacturer that this product - BRUNNER pellet heating
BPH 4/17 complies with the basic guidelines for sale in the EU.
1.6.5 Obligations of our Natural Power Partners
To ensure the proper functioning of the BPH 4/17 , observe the following guidelines:
■Perform works only if you have the necessary expertise.
■Perform only such activities, which are indicated or described in this manual.
■Please ask an expert for instructions on the operation and maintenance of the system and potential haz-
ards that may arise during operation.
© 2023 Brunner GmbH Instructions for Use BPH 4/17 (2.29) 9

1.6.6 Surfaces with possible risk of burns
Risk of injury from burns
Contact with hot surfaces of the boiler can lead to burns (see illustration).
- Do not touch the boiler's flue gas pipe, especially if it is not insulated.
- Allow the boiler to cool down and wear protective gloves before removing the ash.
- Allow the boiler to cool down or wear protective gloves before carrying out cleaning
and maintenance.
During operation
During operation, the surface of the boiler becomes hot: see figure“Temperature measurements during oper-
ation”.
Contact with these surfaces can be dangerous for certain people. Handle with care.
No surface temperature exceeds values that could lead to burns.
26°C
27°C
34°C
31°C
28°C
29°C
Illustration 1: Temperature measurements during operation
10 Instructions for Use BPH 4/17 (2.29) © 2023 Brunner GmbH