BT IMAGE 2001 User manual

Image 2001
Multifunctional fax, copier,
scanner, colour printer, telephone
and answering machine
User guide

Please open this page for an ‘at a glance’ guide to
your Image 2001 fax machine.
Date of purchase:
Place of purchase:
Serial number (on base of unit):
Purchase price:
(Proof of purchase is required for warranty
purposes, so please keep your receipt)
For your records

STOP DELETE
FAX
BACK PLAY
START
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REDIAL
DIRECTORY
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ANSWER
ON/OFF
MEMO
1
Paper holder
Holds up to 100 sheets
of A4 (210 x 297mm)
at 75gsm.
Automatic document
feeder
Holds up to 20 pages
ready to be faxed or
copied.
Handset
Speaker
One touch panel
Stores ten one-touch
names, telephone and
fax numbers.
Keypad
Use to dial numbers
and to enter names
and numbers in the
memory.
Paper support
Supports paper in the
paper holder.
Document feeder
support
Extend to support
documents held in the
automatic document
feeder. (For additional
support, attach the
document support
extension, for use with
Legal size paper).
Release buttons
Press to open the front
panel in order to free
a document jam or
change the ink
cartridge.
Display
2 line screen shows
the status of the
machine as well as
displaying names,
telephone and fax
numbers. It also gives
short instructions.
Microphone
At a glance

2
Control panels
PAUSE button - inserts a pause
when entering a number.
RECALL button - for use with
switchboards and BT Select Services.
Activates the line monitor before dialling
phone or fax numbers.
SET UP button - use to enter sub-menus
when changing fax settings.
RECEIVE MODE button - use to access
the receive mode options.
DIRECTORY button - stores up to
20 names, phone numbers and fax
numbers.
REDIAL button - redials phone and fax
numbers.
Moves the cursor through the display.
Shown as §©throughout this guide.
Use to confirm settings.
START button - press to begin sending or
copying a document.
STOP button - press to stop faxing or
copying. Also takes you back to standby
during programming.
FAXBACK button - automatically
retrieves a document from a fax machine
set ready for polling.
ANSWER Switches the answering
machine on and off
MEMO Lets you record a memo message
DELETE Deletes messages and memos
recorded on the machine
SKIP Lets you skip forwards or
backwards through your messages
PLAY/PAUSE Lets you play messages
and pause messages during playback.
REDIAL
DIRECTORY
SET UP RECEIVE
MODE
STOP
FAX
BACK
START
DELETE
PLAY
PAUSE
ANSWER
ON/OFF
MEMO
12
A
B
C
3
D
E
F
5
J
K
L
6
M
N
O
8
T
U
V
9
W
X
Y
Z
0
4
G
H
I
7
P
Q
R
S
✱
PR
P
R
SET UP
RECEIVE
MODE
DIRECTORY
REDIAL
START
STOP
FAX
BACK
ANSWER
ON/OFF
MEMO
DELETE
PLAY
PAUSE

In this guide
3
In this guide
At a glance 1
Introduction 4
Setting up 5
Using the telephone, fax and copier 15
Making telephone calls 15
One touch name and numbers 17
Directory names and numbers 22
Sending and receiving faxes 26
Copying documents 48
Using the Answering machine 50
Using Mailboxes 56
Additional features 61
Printing 67
Connecting to a switchboard 68
Help 71
Technical specification 79
Technical information 80
Index 82
Hints, tips and important information
In this user guide we’ve included helpful tips, useful notes and important information shown in grey boxes.

Introduction your Image 2001 multifunctional fax
machine is designed for ease of use and made to the high standards
set by BT
Thank you for choosing a BT product. You can
expect it to give you many years of quality
service.
Please read these instructions carefully before
use, and keep this user guide for future
reference. Please note, your Image 2001 is
Millennium compliant.
Check that your Image 2001 is complete.
When you unpack you must have:
•Image 2001
•telephone handset
•handset cord
•telephone line cord
•mains power cable with 13 amp plug attached
•mono print cartridge (you can also use
colour print cartridges with your machine
- get your first one free by phoning
0800 590 009)
•PC software on four 3.5 floppy disks and
user guide
•PC connection cable
•service card
•a document support extension
•a spare ink cartridge holder
Electrical storm warning
We advise you to disconnect your Image 2001
during electrical storms as there is a slight chance
it could be damaged.
If a fault occurs during the 12 month warranty
period due to accidental or wilful damage
(including lightning and electrical damage) BT
will not replace or repair the equipment free of
charge. If any damage of this nature occurs, please
claim against your home insurance.
Customer Helpline
If you have any problems with your Image 2001,
call the BT Helpline on 0845 600 0053
Warning
As this is a mains powered product it is normal that
it will produce a certain amount of heat. Whilst
this is entirely safe we would advise against placing
this product on antique, veneered or wooden
surfaces as damage to those surfaces may result.
Caution
Do not block or cover any of the openings on the
machine.
Avoid placing your Image 2001 in direct sunlight,
beside an air conditioner or where it is dusty or
damp.
If you have a problem with the machine, do not try
to repair it yourself. Call the BT Helpline on
0845 600 0053.
4

5
Setting up follow these steps to get your Image 2001 up
and running and ready to use
1 Connect the handset cord to
the handset and the base unit
Plug one end of the handset cord into the
socket on the handset and the other end into
the socket on the base of the fax.
2 Plug the telephone line cord
into the fax
3 Plug the other end of the
telephone line cord into the
telephone socket
If you do not have a modern style socket, call
Freefone 0800 800 150 and ask for a BT
engineer to come and fit the correct socket.
This is a chargeable service.
Handset
cord
Handset
Underside of
the fax
Telephone line cord
Back of fax
Tone/Pulse dialling
Your Image 2001 is pre-set to Tone dialling. If you
are connecting to a switchboard, you may need to set
to Pulse dialling. The Tone/Pulse (T/P) switch is on
the underside of the machine. See ‘Connecting to a
switchboard’, page 68 before setting up your machine.
Please note
We recommend that your PC is switched off, before
installation of your Image 2000 commences.

4 Connection to a PC
5 Plug the mains power cable
into the base
Push the plug in firmly to ensure it is
fully inserted.
6
Setting up
Power cable
base unit
6 Now plug the mains cable
into a convenient 13 amp mains
power socket
Once connected to the mains your Image 2001
will beep and the display shows WARMING
UP...PLEASE WAIT A MOMENT before changing
to show OUT OF PAPER and FILL PAPER HOLDER.
7 Load paper into the automatic
sheet feeder
Your Image 2001 prints onto plain paper. It will
hold up to 100 sheets of A4 75gsm paper
(210x297mm)
paper tray lever
To help prevent paper jams and misfeeds, flick your
thumb across the bottom edge of each stack of paper
before you insert it into the machine.
Warning
Make sure that the protective foam strip is removed
from the machine’s paper tray before inserting the paper.
•Connect your cable
supplied to the back
of your Image 2001.
•Connect the other end
of the cable to the
computer port known
as Printer Port or
LPT Port.
We recommend that your PC is switched off when
you connect the Image 2001 printer cable.

8 Installing the print cartridge
Unwrap the cartridge carefully.
Do not touch the metal contacts.
Always hold the cartridge by the black areas
or coloured top only. (A black ink cartridge
will have a white top whilst a colour ink
cartridge will have a blue top.)
To install the print cartridge
•Press the SET UP button to display REPLACE
CARTRIDGE.
•Press the button. The print cartridge
holder is moved into the load position and
the display shows TICK TO FINISH.
•Open the front cover by pressing the two
release buttons either side of the Image 2001.
SET UP
STOP
7
Setting up
Release button
Release button
Special papers
Please note that care should be taken when printing
on glossy or silk paper as the ink may take longer to
dry than when using standard multi-purpose paper.
It is recommended that only standard multi-purpose
paper is used for receiving faxes.
•Extend the paper support.
•Push the paper tray lever towards the back
of the machine.
•Take out the black foam rubber strip from
the paper tray – this is part of the packaging
and can be discarded.
•Insert the paper.
•Adjust paper guides to the size of the paper.
•Pull the paper tray lever towards the front of
the machine.
•Pull the paper tray lever towards the front of
the machine. The paper is held in place and
the display shows NO INK CARTRIDGE and
PRESS SET UP.
paper tray lever

•Carefully remove the tape covering the print
head. Be sure to remove all the tape.
Be careful not to touch the gold contacts.
Setting up
8
Any faxes received, or copies made, whilst you have
a colour cartridge installed, will be printed in blue -
this is to remind you have a colour cartridge
installed. You are advised too change to a black
cartridge when not printing colour from your PC
as it will reduce the life of your colour cartridge.
•Insert the print cartridge into holder.
•Push the print cartridge back until it clicks
into place. If it moves loosely in the carrier,
it is not locked into place.
•Close the front cover.
•Press the button, display shows
CARTRIDGE ≈NEW.
•Press the button to complete the
cartridge installation.

9 Connecting to a PC for faxing,
scanning and printing
Your Image 2001 acts as a full colour printer,
fax machine and scans documents into your
PC. Software installation has designed to be
quick and easy.
To install your Image 2001 software, follow
the instructions below.
The Unimessage software is for compatible
PC's running Windows 3.11 or higher.
The minimum specifications are:
Using the menu
Your Image 2001 provides a menu structure which
lets you select a variety of options. If you want to
set or change more than one option, you do not have
to return to the standby screen each time.
When you have finished making a setting, pressing
the STOP button takes you back to the main menu
and you can use the § © buttons to scroll through
the options. Continuing to press the STOP button,
returns the display to standby.
9
Setting up
•486dx33 with 16MB RAM (for Windows 3.X
or Windows 95)
Installation steps shown below are for
Office ’97 running Windows 95. If you have
Windows 3.11 or Windows 98 some of the
procedures may be different to the ones
shown here.
Software has been tested to operate on
computers meeting the required specification.
However, we can not guarantee that other
applications using/or has used the printer
port (LPT 1) will not cause the Image 2001 to
operate as specified. If a problem does occur.
Please contact your system administrator (help
desk) or our helpline number. Applications from
causing a conflict, a charge will be incurred.
Both the Printer Driver and the Unimessage
software must be installed.
To install your Printer Driver software
•We recommend you switch off your PC
when you connect the Image 2001 cable.
•Your Image 2001 must be switched on.
•Switch on your PC. Windows 95/97 may
automatically detect the new machine and
ask you if you want to install it.
•Insert the Printer Driver Disk 1 of 1 and
click OK. (If you have any problems, click
Start or the PC does not detect the Image
2001, then click Run and type A:\SETUP.
Click OK or press ENTER).
When running Windows 95 (or above) your PC
may prompt you to install the necessary software.
Your PC must be switched off before installing
the software.

Your name and fax number can be printed at
the top of each page you send. This is called
your sender ID.
To enter your sender ID
•Press the SET UP button until the display
shows USER SET UP.
•Press the button to display SET USER
INFORMATION.
•Press the button to display ENTER
SENDER ID.
•Press the button to display ENTER ID NAME.
•Use the keypad to enter the name you want
to appear on the fax heading, overwriting
the default name IMAGE 2001. You can enter
a name of up to 20 characters.
For example, to enter the name JOHN:
•Press the 5 button until the display shows J
•Press the 6button until the display shows O
•Press the 4button until the display shows H
•Press the 6button until the display shows N
•When you have entered your name, press
the button to confirm. The display
shows ENTER ID FAX NO.
STOP
SET UP
Setting up
10
STOP
SET UP
•When asked, select the connect Port LPT 1.
This is the standard setting. You are offered
the standard settings throughout
installation. Unless you specifically want a
different setting, always click OK when asked.
•When the Printer Driver installation is
finished, click OK.
To install the Unimessage software
Before you install Unimessage, you must
have installed the printer driver software,
as shown opposite.
•Insert Unimessage Disk 1 of 3.
•Click on Start
•Click on Run. The box shows
a:\SETUP.EXE.
•Click OK and follow the on-screen prompts.
•When installation is complete you are asked
to restart your computer. Take the last
Unimessage disk from the A drive and
restart your computer.
10 Entering your sender ID
There are 3 standby modes indicated by
the following messages in your display.
•Faxes in memory
•Timed Jobs
•Messages Use the ©button to move forward through the
display. Use the §button to delete characters.

To enter a call back number
•Press the SET UP button until the display
shows USER SET UP.
•Press the button to display SET USER
INFORMATION.
•Press the button to display ENTER
SENDER ID.
•Press the ©button until the display shows
CALL BACK TEL NUMBER.
•Press the button. Display shows any
previously entered call back number.
•Use the keypad to enter your call back
telephone number. It can be up to 32 digits
•Press the button to confirm. Display
shows SET DATE AND TIME.
•Press the STOP button until you return
to standby.
11 Entering a call back number
As well as your name, you can also store
a telephone number on which you can be
contacted. This is called your call back number.
During a fax transmission you can request
voice contact by pressing the button. If
the other party does not respond, your Image
2001 will instruct the other fax machine to
print out your call back number along with a
message requesting a telephone call.
SET UP
STOP
Setting up
11
If you pause for more than one minute when
entering your ID, your Image 2001 will
automatically revert to standby and any changes
you have made will NOT be saved.
•Use the keypad to enter your fax number.
You can enter up to 20 digits.
•When you have entered your fax number,
press the button to confirm. The display
shows CALL BACK TEL NUMBER.
•Press the STOP button until you return
to standby.
Use the ©button to move forward through the display.
Use the §button to delete characters.If required use
the ✱button to enter a +sign before the first
digit(for international dialling codes).
If you pause for more than one minute when
entering your ID, your Image 2001 will
automatically revert to standby and any changes
you have made will NOT be saved.

12 Setting the date and time
When your Image 2001 is in standby, the
display shows the time. It can also print the
date and time at the top of each fax it sends.
To set the date and time
•Press the SET UP button until the display
shows USER SET UP.
•Press the button to display SET USER
INFORMATION.
•Press the button to display ENTER
SENDER ID.
•Press the ©button until the display shows
SET DATE AND TIME.
•Press the button. Display shows the
currently set date and time.
•Use the keypad to enter the new date and
time setting. After each digit, the cursor will
automatically move on to the next space.
•When the correct day and time is shown,
press the button to confirm. The display
shows SEND BATCH TX TIME.
•Press the STOP button until you return
to standby.
Your Image 2001 displays the date and time in the
following order: DayDay/MonthMonth/YearYear
HourHour:MinuteMinute using the 24 hour clock
for the time. For example, to set 25 minutes past 4
in the afternoon on 20 February 1998, enter:
20 02 98 1625.
12
Setting up
Batch time
Setting a batch time lets you send a group of
faxes to the same number at the same time
each day. This is pre-set to 18.00 hrs, but you
can change it to any other time.
To set a daily time for sending documents
•Press the SET UP button until the display
shows USER SET UP.
•Press the button. Display shows SET
USER INFORMATION.
•Press the button to display ENTER
SENDER ID
•Press the © button until the display shows
SET BATCH TX TIME.
•Press the button. Display shows 18:00
and TICK TO SELECT.
•Use the keypad to enter the time you want
your batch files to be sent.
•Press the button to confirm the change.
Display shows SET OFFICE TIME.
•Press the STOP button until you return
to standby.
SET UP
SET UP
STOP
STOP

Setting up
13
To set to office time
•Press the SET UP button until the display
shows USER SET-UP.
•Press the button. Display shows SET
USER INFORMATION.
•Press the button. Display shows ENTER
SENDER ID.
•Press the ©button until the display shows
SET OFFICE TIME.
•Press the button. Display shows OFFICE
TIME ≈OFF.
•Press the ©button to change OFF to ON.
•Press the button. Display shows 18:00
and END OF OFFICE TIME.
•Enter the time that you want your office
time to end.
•Press the button. Display shows 09:00
and START OF OFFICE TIME.
•Enter the time that you want your office
time to start.
•Press the button. Display shows
ANSWER MODE ≈MANUAL.
•Press the ©button to display the answer
mode you want outside office hours.
•Press the button to confirm the
displayed option. Whatever mode you set for
your Image 2001 during office hours, it will
switch to this mode outside office hours.
•Press the STOP button until you return
until you standby.
Office time
You can set the time you start work and leave
work so that, out of office hours, your Image
2001 automatically switches to the receive
mode you want.
For example, if you have an answering
machine attached you could set your
Image 2001 to switch to ANS/FAX mode from
6.00pm to 9.00am so that it will take voice or
fax messages automatically, and then back to
TEL/FAX during the day.
SET UP
STOP

Setting up
14
13 Setting the receive mode
Your Image 2001 answers calls, and receives
faxes in one of five modes:
MANUAL
AUTOFAX
TEL/FAX
ANS/FAX
PC FAX
To set or change the receive mode
The currently set receive mode is shown in
the display.
•Press the receive mode button to select the
required setting.
Which setting is correct for you?
MANUAL
When set to MANUAL you must answer all calls
by lifting the handset. If the incoming call is a
fax, press the START button and replace the
handset.
AUTOFAX
In AUTOFAX mode, your Image 2001
automatically answers any incoming calls and
prepares to receive a fax. If the handset is
picked up before the machine answers an
incoming call, you can talk to the caller or press
the START button to receive a fax.
TEL/FAX
When in TEL/FAX mode your Image 2001
answers calls after one ring and checks for a
fax signal. If it is not a fax call, the caller is put
on hold, the phone rings and the display
shows LIFT HANDSET to indicate you should
answer the call manually. If you do not lift the
handset before the ringing stops, your Image
2001 will assume it is a fax call and prepare to
receive a fax.
ANS/FAX
In ANS/FAX mode your Image 2001 can
distinguish between voice messages and fax calls
when the answering machine is switched on.
All calls are answered initially by the
answering machine and your outgoing
message is played. Callers can leave a
message. If the Image 2001 detects a fax signal
while the answering machine is operating, it
will automatically take control of the call and
receive the fax.
PC FAX
In PC FAX mode your Image 2001 will receive
and send faxes to a connected PC with the fax
application software installed. If your PC is
switched off, or the fax application isn’t
running, incoming faxes will be received on
your Image 2001 after 8 rings, as if it was in
AUTOFAX mode. You can send faxes from the
PC with the Image 2001 in any receive mode.
Faxes can always be sent directly from your
Image 2001, even when in PC FAX mode.
RECEIVE
MODE

15
The telephone lets you make and receive calls
even if the mains power is disconnected.
Making telephone calls
Dialling using the handset
When you lift the handset the display shows
HANDSET IN USE. DIAL NUMBER. When you
hear the dial tone, dial the number you want.
To end the call, replace the handset.
Preview Dialling
You can display the number you are dialling,
without picking up the handset.
•Dial the number, it is shown on the display.
If you need to change the number, press the
§button to delete the digits and then re-
enter the number.
•Pick up the handset. The number is dialled.
Monitor Dialling
You can dial a number without lifting the
handset and hear the progress of fax and voice
calls over the loudspeaker.
•Dial the number.
•Press the phone button. You can hear the
call being made. If it is a voice call, simply
Using the telephone, fax and
copier
REDIAL
pick up the handset when the caller answers
and speak as normal.
Handsfree calls
You can dial a phone number and talk to your
caller without lifting the handset. Make sure the
loudspeaker is set to an audible volume. See below.
Either:
•Press the button. Display shows
HANDSFREE IN USE/DIAL NUMBER. You hear the
line tone.
•Dial the number.
•When your call is answered, the built in
microphone transmits your voice.
Or preview dial:
•Dial the number.
•Press the button.
•When you speak to your caller, the built in
microphone picks up your voice.
To receive a handsfree call
When the phone rings
•Press the button. You can hold your
conversation using the loudspeaker and
built-in microphone

To end a handsfree call
•Press the button.
To redial the last number
•Lift the handset or press the button.
•Press the REDIAL button. Display shows the
number as it is dialled.
REDIAL
16
Setting up
Note
You can take a handsfree call on the handset
at any time simply by picking up the handset
and continuing your conversation. To end the
call, replace the handset.
Setting the speaker volume
Your Image 2001 has an built-in speaker that
enables you to monitor the progress of a fax or
phone call.
The speaker has three settings: LOW,
MEDIUM, HIGH.
To set the volume
•Press the button.
•Adjust the volume of the dial tone to LOW,
MEDIUM or HIGH using the § or ©
buttons.
•When the volume is set, press the
button.
•Press the STOP button until the display
returns to standby, or dial a number.
STOP

Using the telephone,
fax and copier
17
One-touch names and
numbers
You can store a name, fax and phone number
under each of the one-touch buttons.
To store one-touch names and numbers.
•Press the SET UP button until the display
shows ONE TOUCH SET UP.
•Press the button. Display shows ONE
TOUCH SET UP. SELECT ONE-TOUCH KEY.
•Press the ONE-TOUCH button you want.
Display shows the one-touch button number
and ENTER NAME. You can now enter a
name. If a name has been previously
entered, the display shows EDIT NAME.
(See page 19: To edit one-touch names and
numbers)
You can enter a name of up to 20 characters.
For example, to enter the name JOHN:
•Press the 5button until the display shows J
•Press the 6 button until the display shows O
•Press the 4 button until the display shows H
•Press the 6button until the display shows N
Use the ©button to move forward through the
display. Use the §button to delete characters.
SET UP
STOP
•Press the button to confirm your
entry. Display clears then shows ENTER
FAX NO.
•Enter the fax number associated with the
name you have just added.
•Press the button to confirm. Display
shows ENTER TEL NO.
•Enter the telephone number.
•Press the button to confirm. Display
shows ENTER SUBADDRESS.
•Enter the subaddress number if required
using the keypad and press the button to
confirm your entry. Display shows ENTER
PASSWORD.
•Enter the password number if required
using the keypad and press the button to
confirm your entry. Display shows SELECT
ONE TOUCH KEY ready for you to enter
another name and numbers.
•Press the STOP button until the display
returns to standby.
If you want to go on to the next stage without
entering a number, just press without entering
any digits.
If you pause for more than one minute when
entering your ID, your Image 2001 will
automatically revert to standby and any changes you
have made will NOT be saved.

Sub addresses and passwords
In addition to name, fax and phone numbers,
you can also store a sub-address number and a
password, each up to 20 digits long.
A sub-address sends your call to a mailbox at the
receiving machine and faxes sent to this mailbox
can normally only be accessed by someone who
knows the sub-address. Not all fax machines that
you send to have this facility.
A password can be used when polling a document
from another machine. It provides security and the
password must be the same as the password set at
the polled machine. See POLLING, page 38.
Sub-addresses and passwords can only be used
with fax machines which comply with the
international fax standards.
18
Using the telephone,
fax and copier
To put a pause in a one-touch memory
For such services as home banking, you may
need to use the PAUSE function. Storing a
pause is simple. Begin entering a number,
then, when you need to insert a pause, press
the PAUSE button. The display will show -.
Continue to store the rest of the number as
normal.
To dial one-touch fax numbers
•Insert a document into the document feeder.
•Press the ONE-TOUCH button you want.
•Press the START button to dial and send
the fax.
To dial a one-touch phone number
•Lift the handset or press the button.
•Press the ONE-TOUCH button you want.
The number is dialled automatically.
To return to standby at any time, press the STOP
button until the display shows the time and date.
Only entries that have been confirmed by pressing
the button are stored in the memory.
START